Warranty

Limited Warranty/ Liability
Products to which this limited warranty applies:
This limited warranty applies to the following models of your newly purchased RIVERSTONE
INDUSTRIES RSI EDUCATIONAL/ INSTITUTIONAL Growers Edition Greenhouses:
R-12186-HDG; R-12246- HDG; R-16246- HDG; R-16306- HDG; R12188- HDG;
R12248- HDG; R16248- HDG; R16308- HDG. This limited warranty applies only to
purchases made in any province of Canada except for Yukon Territory, Nunavut, or
Northwest Territories or in any of the 50 States of the USA (and the District of
Columbia) except for Hawaii and Alaska. This limited warranty applies to the original
purchaser of the product only and is not transferable.
What this limited warranty covers and for how long:
Products covered by this limited warranty have been tested and inspected prior to shipment
and, subject to the provisions of this warranty, Riverstone Industries warrants such
products to be free from defects in material and workmanship from the date of the first
purchase of such products as follows.
The limited 10-year warranty covers the greenhouse structure including the metal
framework, and metal work benches.
The limited 15-year warranty covers the greenhouse polycarbonate panels.
The limited warranty period for GREENHOUSES also applies to any implied warranties that
may exist under applicable law. Some jurisdictions do not allow limitations on how long
an implied warranty lasts, so the above limitation may not apply to the purchaser.
What this limited warranty does not cover:
This limited warranty does not apply to products that have been repaired (except by
Riverstone Industries or its authorized service representatives) or otherwise altered.
This limited warranty does further not apply to defects resulting from misuse, abuse,
accident, neglect, incorrect installation, improper maintenance or handling, or operation
with an incorrect power source.
This warranty does not cover: shade cloth system (3 yr), heating and ventilation system(2 yr),
& watering system (7yr) which carry the pre-listed years of warranty.
Riverstone Industries is not responsible for personal time lost or paid for during the
construction of its products due to missing or defective parts.
What you must do to get service under this limited warranty:
Defects must be brought to the attention of Riverstone Industries Technical Service by
contacting Riverstone Industries at [e-mail] or 612-RVR-STNE
(787-7863). Please have proof of purchase, catalog/model and serial numbers
available when calling. Limited warranty service requires a proof of purchase of the
product.
What Riverstone Industries will do in the event of a defect:
In the event a product or part covered by this limited warranty is proven to be defective in
material or workmanship during the limited warranty period for products, you
have the following rights:
Riverstone Industries will in its sole discretion either repair or replace such defective product
or part without charge. If Riverstone Industries is unable to repair or replace such
product or part, or if repair or replacement is not commercially practicable or cannot be
timely made, Riverstone Industries may, in lieu of repair or replacement, choose to
refund the purchase price for such product or part.
Limited warranty service will be performed solely by dealers or service agents of Riverstone
Industries authorized to provide limited warranty services.