Warranty Information

Manufacturer Warranty Guide and Conditions
Please contact your local dealer for questions and further information
1!
MANUFACTURER LAMINATE FLOORING WARRANTY AND CONDITIONS
All warranties listed under this warranty guide are given to the original retail purchaser / end user of our
products. All warranties are non-transferrable. Under the manufacturer’s Laminate Flooring Limited Warranty,
we warrant to the original retail purchaser of the products that from the date of the original purchase for the
applicable period set forth in the chart below, that:
1. In normal household conditions or a light commercial indoor setting, when installed and maintained
according to our recommended installation
and maintenance guides, the design layer of the floor will
not wear through, fade from normal sunlight or artificial lighting, or stain. Gloss reduction does not
constitute “wear.”
2. The floor will resist topical water damage - planks will not swell, delaminate, or peak at seams due to
topical spills where liquid is wiped up accordingly and floor is allowed to dry completely.
3. The floor will be free of manufacturing defects when purchased in its original manufactured condition.
4. In normal household conditions or a light commercial indoor setting, the floor joints will remain secure.
Limited Residential Warranty
Period
Limited Commercial Warranty
Period
AC3 Rated Laminate Flooring
Heavy Residential, Light
Commercial Use
25 Years
1
5 Years
All warranties under this warranty guide are made subject to the following conditions:
1. The flooring must be installed in accordance with the installation guidelines provided and cleaned,
maintained and cared for in accordance with the cleaning and care instructions provided.
2. The manufacturer warrants its products against manufacturing defects that exist in its products prior
to product installation. Flooring installed with known defects is not covered under this warranty, as
installation is considered as acceptance. All planks must be inspected for
possible, recognizable
defects before and during the installation as any right to claim under warranty becomes invalid after
planks with visible defects have been installed. Warranty claims can only be accepted if the
planks were delivered by the dealer in its original packaging.
3. The surface wear or damage must not be the result of abusive conditions, misuse of the product,
freight damage, modification, alteration, repair or service of the product by anyone other than the
authorized manufacturer representative, improper care or maintenance (refer to provided care and
maintenance guidelines), or accidents, such as but not limited to severe impact, scratching, cutting,
negligence or chemical damage. Note that gloss reduction is not considered surface wear. The
surface wear must be readily visible from the distance of 6 feet, measuring at least 1 square inch.
Wear-through at the edges of the product is excluded from the warranty.
4. According to proper installation guidelines, flooring must have been installed in a dry,
climate controlled, indoor, residential or light commercial environment. A moisture test must
be performed to determine if excessive moisture exists in the subfloor. The manufacturer is not
liable for the performance of the subfloor. This warranty excludes damage in the subfloor or
underneath the flooring due to water, moisture, mildew, and including but not limited to hydrostatic
pressure.
5. Approved accessories must be used to validate warranty. Please contact your nearest dealer or the
manufacturer directly for more details.
6. Moldings and accessories are not covered under this warranty.