User Manual

Warranty
12
The 1-year Limited Warranty is valid for products purchased from our MOOSOO only, starting from
the date of the original retail purchased. We will provide customer service for any defects in quality or
materials under normal, non-commercial use.
1.According to the requirements outlined in this instruction manual, the warranty is subject to the
following conditions and exclusions.
2.This warranty provides, at no extra cost to you all labor and parts necessary to ensure your
machine is in proper operating condition during the warranty period.
3.We provide the repair or replacement of your MOOSOO appliance if your MOOSOO appliance is
found to be defective due to faulty materials, workmanship function within 1 year of purchase or
delivery. ( If any part is no longer available or out of manufacture, we will replace it with a functional
replacement part).
1.Under your MOOSOO guarantee, MOOSOO shall not be liable for costs of repair or replacement of
a product incurred as a result of: Accidental damage, faults caused by negligent use or care, misuse,
neglect, careless operation or handling of the MOOSOO appliance which is not in accordance with
this MOOSOO Instruction Manual.
2.Machines purchased from an unauthorized dealer.
3.Use of parts and accessories other than those produced or recommended by MOOSOO.
4.Repairs or alterations carried out by unauthorized parties or agents.
5.Use of the machine other than for normal domestic purpose, e.g. for commercial or rental purposes.
6.Reduction in battery run time due to battery age or use.
1.If you have a query about your MOOSOO appliance, please contact the MOOSOO customer
service email: [e-mail]
2.Please inform us your model name/number, purchase date, order number, machine problem and
your requirement.
3.Your model number can be found on rating plate. For information on your rating plate see the inside
front cover.
4.Please keep your purchase receipt in a safe place to ensure you have this information.
5.Service under this warranty will not extend the available time of warranty.
CUSTOMER CARE
WHAT IS NOT COVERED
WARRANTY SERVICE