User Guide

Q1: Is the video doorbell powered by battery?
A1: Yes, there is a 10,000mAh big Li-ion battery pack built-in. Thanks to the low power consumption
technology, a full charge lasts for more than 3 months in our lab test environment.(20 events per day,
15 seconds video recording per event)
Q2: How to connect the hardwire to the doorbell? Does the cable order matter?
A2: Your doorbell works with both DC 12V and AC 12V - 24V hardwire power source. There are 2
hardwire terminal screws on the bracket, and you can connect each wire to each power terminal
screw. The cable order doesn’t matter.
Q3: I found a Micro USB port on the left side, what’s it for?
A3: Yes, this is the power charging port. You may need to charge your doorbell once in a while.
Q4: What’s the Wi-Fi range of the video doorbell?
A4: The video doorbell works with any 2.4GHz wireless Wi-Fi router, mesh system or modems. In
outfield test, it works well in most 3000sqft houses. The Wi-Fi range may vary because of different
WiFi transmit power, transmission distance and wall blocks in between.
11. Trouble Shooting
- 12 -
Tighten the security screw at the
bottom of the bracket.
All set! Press the doorbell button
to run a test.
Screwdriver
Security
Screw
E F