SunSaver SS 6-12V Installation

MORNINGSTAR CORPORATION
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6.0
6.0 WARRANTY AND CLAIM PROCEDURE
6.0 WD CLAIM PROCEDURE
LIMITED WARRANTY Morningstar Solar
Controllers and Inverters
SunSaver controllers are warranted to be free from defects in material and
workmanship for a period of FIVE (5) years from the date of shipment to the
original end user. Morningstar will, at its option, repair or replace any such
defective products.
WARRANTY EXCLUSIONS AND LIMITATIONS
This warranty does not apply under the following conditions:
• Damage by accident, negligence, abuse or improper use.
• PV or load currents exceeding the ratings of the product.
• U naut horized product mo dication or attemp ted repair
• Damage occurring during shipment
• Damage results from acts of nature such as lightning and weather
extremes
THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE
EXCLUSIVE AND IN LIEU OF ALL OTHERS, EXPRESS OR IMPLIED.
MORNINGSTAR SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED
WARRATIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
No Morningstar distributor, agent or employee is authorized to make any
modication or extension to this warranty.
MORNINGSTAR IS NOT RESPONSIBLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF OF ANY KIND, INCLUDING BUT NOT
LIMITED TO LOST PROFITS, DOWN-TIME, GOODWILL OR DAMAGE TO
EQUIPMENT OR PROPERTY.
7.0 TECHNICAL SPECIFICATIONS
6.0 WARRANTY and CLAIM PROCEDURE
WARRANTY CLAIM PROCEDURE
1. Before proceeding, please refer to product manual,
including troubleshooting section.
2. Contacting your authorized Morningstar distributor or
dealer from whom you purchased the unit is the rst step
in the warranty process. Local dealers can often address
warranty issues quickly.
3. If supplier is unable to address the issue, please contact
Morningstar by e-mail ([e-mail]) with:
(A) purchase location -- business or company name
(B) full model and serial numbers (SN is 8-digits on unit bar
label)
(C) failure behavior, including LED indications
(D) array conguration, panel Pmax, Voc, Vmp, Isc, and
battery voltage; these specications are needed to receive
assistance.
(E) multi-meter available (for eld troubleshooting)
4. After warranty replacement has been approved and new
unit(s) received, please return failed unit(s) using pre-paid
shipping label, and follow any product specic instructions if
requested by Morningstar Warranty Dept.
5. If instructed by Morningstar, after warranty replacement
shipment has been received, return of failed unit(s) is
required before further warranty replacements can be
considered for the original or future cases.
NOTE: Please do not return units without an RMA or
case number. Doing so will increase the time required
to resolve your claim.