User's Guide

Chapter 4 Troubleshooting and FAQs Troubleshooting 74
My GPS isn’t working properly
• Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open Motion
Dashboard, tap Wireless, and tap the checkbox next to Enable Mobile Broadband with
GPS.
• If performance is slow, you may be blocking GPS antenna, which is located on the right,
bottom side of the Tablet PC. Don’t hold the tablet in this area (shown below) when
using the GPS receiver.
Audio issues
No sound is coming from the built-in speakers
• Ensure that nothing is connected to the audio in/out jack. Connecting headphones or
external speakers disables the built-in speaker.
• The volume may be set too low or muted. You can use Motion Dashboard to increase the
volume or turn mute off. Open Motion Dashboard, then tap Audio, and move the slider
to the desired volume.
No sound is coming from the built-in speakers or external speakers
• The volume may be set too low or muted. You can use Motion Dashboard to increase the
volume or turn mute off. Open Motion Dashboard, then tap Audio, and move the slider
to the desired volume.
• The integrated audio components may have been overwritten. If you install a third-party
audio device (such as a USB or Bluetooth device), the integrated audio may stop
working. If this happens, reinstall the audio drivers. After you install these, if you still have
issues with recording, contact your system administrator or service provider.
System issues
I forgot my BIOS password and can’t access my tablet
• You can enter several incorrect passwords before the BIOS temporarily locks the system.
You can try again by restarting the system. If you still can’t log on, contact your system
administrator.
The tablet seems to be operating slower than usual
• Reboot.
• The solid state drive (SSD) may be full or nearly full. You can use Disk Cleanup to free up
space on your drive. For instructions, open Windows® Help and search for “disk cleanup.”
• Unlike traditional hard drives, SSD drives, such the one installed in C5t/F5t, see no
performance benefit from traditional HDD defragmentation tools. Using these tools
GPS receiver
antenna area