J3500 Tablet PC User’s Guide
© 2010 Motion Computing, Inc. All rights reserved. This document contains information protected by copyright. No part of this document may be reproduced in any form without written consent from Motion. The information in this document is provided “as is” and is subject to change without notice. Motion is not liable for errors or omissions in this document. Motion, Motion Computing, Speak Anywhere, View Anywhere, and QuickNav are trademarks or registered trademarks of Motion Computing, Inc. in the U.S.A.
Contents Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setting up the J3500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3 Using your Tablet PC . . . . . . . . . . . . . . . . . . . .23 Using Motion Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using the Motion utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Using the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up users and passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Setting up Windows user accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Setting a BIOS password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Setting up a hard disk drive (HDD) password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Contents
Getting Started 1 The Motion Computing® J3500 is a full-featured Tablet PC, combining performance, long battery life, and a lightweight, sleek design. The J3500 offers the latest innovations in mobile computing: a user-focused design, unmatched mobility, and state-of-the-art security. If you are new to Tablet PCs, use the information in this section to get started quickly. If you are already familiar with tablet computers, you can skip to the next chapter to learn about the features of the J3500.
Overview The following illustrations show the buttons, slots, and ports on the Motion J3500 Tablet PC. Front Speakers Microphone Ambient light sensor Camera button QuickNav button Dashboard button Esc button ® Directional pad Microphones 2 Speakers Listen to music or other audio. Microphones Record sounds and use for speech recognition. Ambient light sensor Measures background light and can automatically adjust the display brightness. Camera button Trigger the integrated camera.
Back Camera light FlexDock connector (cover shown) Camera lens Battery power indicator lights (right) Battery (left) Battery (right) Battery gauge button (right) Battery gauge button (left) Battery power indicator lights (left) Battery release switch (left) Battery release switch (right) FlexDock connector (cover shown) Connects to the FlexDock when docked. Remove the cover before attaching the J3500 to the dock. Battery power indicator lights Show the amount of remaining battery power.
Right Shoulder strap attach point Battery status light Air vent 4 Fingerprint reader Windows Security button Power button Pen tether attach point Pen bay Express card Smart card slot (optional) slot (optional) (Cover removed) Shoulder strap attach point Attach point for the shoulder strap. Air vent Dissipates heat from the Tablet PC. Battery status light Indicates amount of remaining battery power. Windows Security button Use to log on to or lock the Tablet PC.
Left USB ports Headphone port Air vent Video port (VGA) Power adapter port Security slot Microphone port Ethernet port Shoulder strap attach point (Port covers removed) Security slot Connect a security cable to protect the Tablet PC from theft. Air vent Dissipates heat from the Tablet PC. Audio in/ Microphone port Connect a microphone or other audio source using a 3.5 mm jack. Audio out/ Headphone port Connect headphones, speakers, or audio equipment using a 3.5 mm jack.
Setting up the J3500 The J3500 is self-contained, so you can start using it immediately. You should connect AC power until the battery is fully charged. Use the following steps to get started: Step 1: Plug in the power adapter • Plug the power cord into the power adapter and the Tablet PC, then plug the power cord into an outlet. Step 2: Connect the cables • If you want to connect your Tablet PC to a network, insert an Ethernet cable into the Ethernet port.
Step 4: Calibrate the digitizer With a Tablet PC, you frequently use a pen or touch instead of a mouse and keyboard for input. Use the pen or your finger to move around the screen, and tap the screen to click. Use Tablet PC Input Panel and handwriting recognition to enter text. The digitizer detects the position of the pen or your finger on the display. You should calibrate the digitizer the first time you start the Tablet PC. You calibrate the digitizer separately for pen and touch.
8 Chapter 1 Getting Started
Features 2 The Motion Computing J3500 Tablet PC has the power and features of a notebook computer, while giving you the added mobility and versatility of a tablet computer. Use the information in this chapter to get more familiar with the hardware features of your J3500 Tablet PC, such as buttons, slots, connectors, and wireless adapters.
Pen and touch An important difference between traditional PCs and Tablet PCs is that you frequently use the pen or touch screen to interact with the computer instead of a mouse and keyboard. The pen includes a pressure-sensitive tip, a function button and an eraser. The pen contains no batteries and requires no external power. Eraser Function button Tip For information about using the pen, see “Using the pen” on page 25. Touch is an optional feature for the Tablet PC.
Front panel buttons You can use the buttons on the front of the Tablet PC to perform many functions without having to use the pen. The buttons are customizable, so you can modify their functions to suit the way you work. See “Configuring front panel buttons” on page 29. Camera button QuickNav button Dashboard button Esc button Directional pad Button Primary (press) Secondary (press and hold) Camera shutter Use to trigger an exposure in the built-in camera. Opens Windows Photo Gallery.
Battery status light You can use the indicator light on the right side of the Tablet PC to monitor the status of the battery. The following illustration and table show the battery status light and the various power state descriptions. Battery status light Status Description Steady green The battery is fully charged and the Tablet PC is running on AC power Steady amber One or more batteries charging Off Not charging. The Tablet PC is running on battery power.
Security The J3500 provides a safe computing environment that enables strong security protection and serves as the foundation for complementary security technologies. The core security features include InsydeH20™ Extensible Firmware Interface (EFI) BIOS, a built-in fingerprint reader, a universal security lock, the Dashboard Security Center, TPM (Trusted Platform Module), and a Smart Card-ready platform.
Display The J3500 includes a 12.1-inch display with the following features: • A highly readable LCD (liquid crystal display). • WXGA, 1280 × 800 resolution. • A protective layer that offers a firm writing surface and minimizes glare. • A digitizer panel that enables handwritten entry with the pen and Windows navigation with the pen and touch screen. View Anywhere display (optional) The View Anywhere™ display option enhances outdoor viewing and bright-light viewing environments.
Ambient light sensor (ALS) If you have dynamic brightness selected and are running on battery power, the ambient light sensor measures the surrounding light and adjusts the display brightness and contrast accordingly. This ensures that you have proper settings for all lighting conditions. To enable dynamic brightness, see “Adjusting the display brightness” on page 34. USB 2.0 ports Two USB 2.
Security slot You can use the security slot to attach the Tablet PC to a desk, table or other fixture. You must purchase a security lock separately. VGA port You can use the VGA port to connect standard VGA monitors. When you attach an external monitor, you can use the external monitor only, or the external monitor and the Tablet PC display together. See “Setting up an external display” on page 35.
Express card slot (optional) The Express card slot holds one Express card for networking, memory expansion, or accessories. • To insert an Express card, remove the card slot cover and place the Express card in the slot with the label side up. • To remove the card, pull the card out of the slot and replace the card slot cover. The J3500 includes a cover for the Express card slot. To protect the Express card slot, you should leave the cover in place when you do not have an Express card in the slot.
Mobile broadband with GPS (optional) Your Tablet PC may have an embedded Qualcomm® Gobi2000™ module. The Gobi™ module lets you connect to a variety of mobile broadband networks for sending and receiving data wirelessly. It also includes a global positioning system (GPS) receiver. Mobile broadband By using mobile broadband, you can browse the Internet, send and receive email, connect to your company’s intranet, and use Web-based applications.
Bluetooth wireless (optional) Your Tablet PC has an integrated Bluetooth adapter. With Bluetooth, computers and other devices—such as mice, keyboards, cameras, and PDAs—can be interconnected using a short-range wireless connection. Bluetooth devices can connect wirelessly at distances up to 33 feet (10 meters). For more information, see “Using Bluetooth (optional)” on page 55. Power adapter The power adapter provides power to the Tablet PC and charges the battery when it is in the Tablet PC.
J-Series FlexDock (optional) The J-Series FlexDock provides a docking tray and ports for connecting the J3500 Tablet PC to the following devices: • AC power for charging the J3500 Tablet PC and battery. • USB devices (four ports) • Display • Ethernet • VGA • Microphone • Headphone The FlexDock includes the following features: • A battery charger for charging the battery. • Adjustable viewing angle. You can adjust the Tablet PC to the optimum viewing angle. • Flexible mounting options.
J-Series Mobile Keyboard (optional) The J-Series Mobile Keyboard is a thin-profile, portable, full size keyboard solution for entering data in the J-Series Tablet PC. When in the closed position, the Mobile Keyboard has a thin profile and can be attached to the back of the J-Series Tablet PC for easy transporting. When opened, the Mobile Keyboard provides a stable docking tray for mounting the J-Series Tablet PC and a full size keyboard for easy data entry.
22 Chapter 2 Features
Using your Tablet PC 3 The J3500 Tablet PC runs the Microsoft Windows® 7 operating system, which includes inkto-text and handwriting recognition, voice recognition, and improved security to help defend against viruses, worms, and other threats. And unlike PDAs or other handheld devices, the J3500 can run any Windows 7-compatible application.
Using Motion Dashboard Motion Dashboard puts many common tablet-related settings and tasks at your fingertips. For example, you can enable or disable Bluetooth and Wi-Fi, calibrate the digitizer, or check your remaining battery power. To start Motion Dashboard • Press the Dashboard button ( ) on the front of the Tablet PC. Dashboard button When you change a setting on Motion Dashboard, the change occurs immediately. You do not need to tap Apply or OK. For more information, see Motion Dashboard Help.
Using the Motion utility Click the Motion utility icon ( need to click the up arrow ( ) in the notification area ( ). You may ) to view the icon. You can access the following features from the Motion utility icon: Battery Health Selecting this option opens a window that shows information about correct battery conditioning to prolong the life of the battery and shows the current battery charge level. Motion Dashboard Selecting this option opens the Motion Dashboard.
Store the pen in the pen bay when not in use. To store the pen in the pen bay, insert it into the bay and press it until it clicks. To remove the pen, press it again. If you have the pen tether attached, ensure that you have released the pen before you pull it out using the tether. The pen includes extra tips. You can use the included replacement tool to change the tips. See “Replacing pen tips” on page 61. Important: The Tablet PC responds only to the tablet pen.
Configuring pen options You can use pen options to enable or disable the pen function button and the pen eraser. To configure pen options 1. Open Motion Dashboard to the Pen & Tablet panel (page 24). 2. Tap the Pen & Input Devices button. 3. In the Pen and Touch window, tap the Pen Options tab. 4. For pen buttons, do one or more of the following: • To enable the pen button, select Use pen button as a right-click equivalent. • To enable the eraser, select Use top of pen to erase ink (where available).
Note: If the Tablet PC does not respond when you tap or touch with your finger, try using more area of your fingertip to tap and touch. To enable the touch pointer 1. Open Motion Dashboard to the Pen & Tablet panel (page 24). 2. Tap the Pen & Input Devices button. 3. In the Pen and Touch window, tap the Touch tab. 4. Select the check box labeled, “Show the touch pointer....” Enabling and disabling touch By default, touch is enabled. You can disable and enable it through the Dashboard.
Configuring front panel buttons As you become more familiar with your Tablet PC, you may want to customize the buttons on the front panel. You can configure the buttons to start your favorite program, run a command, or enter a key combination. Camera Motion QuickNav Dashboard Esc Directional pad To configure the front panel buttons 1. Open Motion Dashboard to the Pen & Tablet panel (page 24). 2. Tap the Tablet PC Settings button. 3. In the Tablet PC Settings window, tap the Buttons tab. 4.
Using Motion QuickNav Motion QuickNav provides multiple QWERTY keyboard lay-outs and numeric pads for quickly entering text, numbers, and symbols into documents and applications. It also lets you quickly take a picture using the camera, record or play back a voice note, and acquire a GPS location. To start Motion QuickNav Do one of the following: • Press the Motion QuickNav button ( ). • Go to Start -> All Programs-> Motion QuickNav, then click Motion QuickNav.
You can also access QuickNav features from some of the front panel buttons. The following table shows the hardware buttons and which QuickNav features they launch. Primary (Press) Secondary (Press and hold) Take a picture. Open My Pictures. Open QuickNav. Start a voice note. Using USB You can use the two integrated USB 2.0 ports to connect USB devices, such as digital cameras, printers, external storage devices, keyboards, and mice.
Using the camera (optional) You can use the built-in camera to take pictures. For more information about the camera, see “Camera (optional)” on page 12. To use the camera 1. Open Motion QuickNav. (See “Using Motion QuickNav” on page 30.) 2. Press the Camera button to activate the camera and open the viewfinder. Note: If a picture is not taken after a short period, the viewfinder will automatically close. If this occurs, repeat the steps. 3. Press the Camera button again to take a picture. 4.
Camera tips • Hold the camera steady and allow it to focus. • If your pen is tethered, ensure that the tether is not in front of the camera lens. • Ensure you have adequate lighting. • You can use the Pictures window to take and review multiple pictures. Use the slider bar at the bottom of the Pictures window to switch among active pictures. Using the smart card reader (optional) Some Tablet PCs contain the optional smart card reader.
Using the Express card reader (optional) The Express card slot holds one Express card for networking, memory expansion, or accessories. • To insert an Express card, remove the card slot cover and place the Express card in the slot with the label side up. • To remove the card, pull the card out of the slot and replace the card slot cover. The J3500 includes a cover for the Express card slot.
Rotating the display You can easily change the screen orientation to fit your current task. You may want to use the portrait orientation for filling out forms or reading an e-book. At other times, you may want a landscape orientation for Web browsing or sketching. To rotate the display 1. Open Motion Dashboard to the Display panel (page 24). 2. Tap the Rotate Screen button. Note: If you change the screen orientation, you may need to recalibrate the digitizer. See “Calibrate the digitizer” on page 7.
5. For Display Scheme, select one of the following: • Mirror Display. Duplicates the Tablet PC display on the external monitor or projector. The same desktop is visible on both displays. The external monitor must use the same display resolution as the Tablet PC. Document Document External monitor Tablet PC • Extended with Monitor Primary. Enlarges the desktop area to include the external monitor as the primary monitor. The external monitor can use a different display resolution than the Tablet PC.
Connecting headphones, external speakers, or a microphone You can connect headphones or external speakers to the headphones port using a 3.5 mm plug. When speakers or headphones are connected, the internal speakers are disabled. You can connect an external microphone or headset to the microphone port using a 3.5 mm plug. When a microphone is connected, the internal microphones are disabled. Using speech recognition You can use speech recognition to interact with your Tablet PC by voice.
Train your computer to recognize your speech Use this procedure to improve your computer’s ability to understand your voice. To train your computer to recognize your speech 1. In Control Panel, tap the Ease of Access category, then tap Speech Recognition. 2. Tap Train your computer to better understand you. 3. Follow the instructions in the setup program. Taking the Speech Tutorial You can use the Speech Tutorial to learn basic commands and dictation. The Speech Tutorial takes about 30 minutes to complete.
Using power plans The J3500 includes a comprehensive suite of power management functions. By using power plans, you can maximize system performance, save energy, or get the most from a single charge. Selecting a power plan Use this procedure to choose among the Balanced, Power saver, or High performance power plans. To select a power plan 1. Open Motion Dashboard to the Power panel (page 24). 2. Tap the Power Options button. 3. On the Power Options page, select a power plan.
Changing power plan settings You can edit the particular settings of an existing power plan. To create your own power plan, see “Creating a power plan” on page 40. To change power plan settings 1. Open Motion Dashboard to the Power panel (page 24). 2. Tap the Power Options button. 3. On the Power Options page, tap Change plan settings for the plan you want to change. 4. Choose the settings that you want your computer to use. You can also tap Change advanced power settings for more options.
Using Hibernate Hibernation is a state in which your computer shuts down to save power but first saves everything in memory on your hard disk. When you restart the computer, your desktop is restored exactly as you left it. Use hibernation to save power when you will be away from the computer for an extended time. Hibernation has the following advantages over Sleep: • You should save and close any remote files or applications before hibernating.
You can also place the pointer over the battery icon in the notification area. The battery icon provides a graphical representation of the remaining battery power. It shows both cumulative and individual power readings for the batteries installed. You can also check the remaining battery power from the battery itself. To check the battery status using the gauge on the battery • Locate the battery gauge button and the battery power indicator lights and press the battery gauge button.
Charging the battery When the Tablet PC is connected to AC power, the battery automatically charges until it reaches full charge, even if the Tablet PC is being used. The battery status light on the Tablet PC will blink amber when the battery is installed and AC power is applied to the Tablet PC. If two batteries are installed and the Tablet PC is on, the charging sequence is staggered to ensure that both batteries are being fully charged at nearly the same time.
Removing and replacing the battery You can remove the battery to check the remaining power, or to replace it with a fully charged battery. To remove the battery 1. Ensure that the Tablet PC is plugged in to AC power or turned off. 2. Turn the Tablet PC over so that the back side is up. 3. For the battery you want to remove, slide the battery release switch until the battery is partially ejected, and then pull the battery out of the battery bay.
Hot-swapping the battery You can hot-swap a battery while the Tablet PC is on and running on battery power if you have a second battery to replace the battery that is low on power. To swap a battery with a Tablet PC containing a battery and battery bay cartridge (non-functioning) • If your Tablet PC has a battery and battery bay cartridge (non-functioning) installed, remove the battery bay cartridge and install the second battery.
Inserting or removing a SIM card Use the following procedure to insert or remove a SIM card. To insert or remove a SIM card 1. Shut down the Tablet PC. 2. Remove the right battery or battery bay cartridge. Slide the battery release switch until the battery is partially ejected, and then pull the battery out of the battery bay. Right battery release switch Right battery 3. Do one of the following: • To insert a SIM, lift the plastic film covering the SIM slot and slide the card under the tabs in the slot.
Using Motion OmniPass and the fingerprint reader Motion OmniPass offers a secure and convenient system for managing your passwords and providing confidentiality for your sensitive data through file encryption. To start Motion OmniPass Do one of the following: – Click Start > All Programs > Motion OmniPass > OmniPass Control Center. – In the notification area, double-tap the Motion OmniPass icon ( ). You can also start Motion OmniPass from the Security panel of Motion Dashboard.
3. In the Choose Finger window, tap on the finger you want to enroll, then tap Next or Practice. Practice allows you to do a trial run of the fingerprint capture. 4. Place the selected finger over the fingerprint reader and slowly drag your finger across the sensor in a downward motion or in an upward motion. If the capture is successful, a green fingerprint image will appear in the capture area. If the capture is unsuccessful, follow the instructions on the screen to improve the scan.
You can also capture a second fingerprint later. From the OmniPass Control Center, tap Run User Management Wizard, then tap Modify a user’s device enrollment. 6. Select your user preferences and tap Next. On the Backup User Profile screen, tap Backup Now. 7. Select a location for your back up profile and tap Save. Enter a password and tap OK. On the final screen, tap Done.
Note: For some applications, you may have to use the password wizard to register passwords. See “Using the password wizard” on page 50. 4. Enter the following information: • Friendly Name. A descriptive name to identify the password box. • Automatically enter. Instantly accesses the site without requiring a password or fingerprint scan. If you are logged in to OmniPass and you access a secure Web site, OmniPass will automatically submit your user name and password without prompting for verification.
Using Windows Security Center Windows Security Center provides a central location for you to manage your computer’s security settings and learn more about improving security. If a problem is detected (such as an out-of-date antivirus application), the Security Center sends you an alert and provides recommendations for how to remedy the situation. Windows Security Center manages the following: • Windows Firewall.
Setting up users and passwords You can use different types of user accounts and passwords to create various levels of protection for your Tablet PC and its data, depending on the level of security that you need. Setting up Windows user accounts You can use Windows user accounts to help secure the files on your computer from other users. You must have an administrator account on the computer to add a new user to the computer. To set up a Windows user account 1.
Setting up a hard disk drive (HDD) password You can use a HDD password to protect the computer and the hard disk drive. The computer cannot be started without the HDD password, and the data on the disk drive cannot be accessed, even if it is removed and attached to a different computer. To set up a hard disk drive password 1. Start the Tablet PC. 2. When the Motion Computing splash screen appears, press the Dashboard button ( ). When access is enabled, you will hear an alert sound.
Setting up a Wi-Fi connection Use this procedure to create a Wi-Fi connection. To set up a Wi-Fi connection 1. Open the Motion Dashboard to the Wireless panel (page 24). 2. Ensure that Enable Internal 802.11 Wireless is selected. 3. Tap the Properties button. 4. In the Network Connections center, tap the wireless network connection. 5. Tap Connect To, then select a network. Note: If you are connecting to a secure network, you may need to enter authentication information.
Using the GPS receiver The Gobi module includes a GPS receiver. The GPS receiver provides the current location, altitude, heading, and horizontal velocity of the Tablet PC through the Connection Manager user interface and through a virtual communications port. The virtual communications port outputs standard NMEA GPS information that can be used with most third-party GPS navigation applications, mapping applications, and other applications.
Enabling or disabling Bluetooth Before you can set up a Bluetooth device, you must enable the Bluetooth adapter on the Tablet PC. After you enable Bluetooth, the Bluetooth icon ( ) appears in the notification area. You can tap on this icon to get shortcuts to the Bluetooth Settings window, the Bluetooth File Transfer Wizard, and the Add New Connection Wizard. To enable or disable Bluetooth 1. Open Motion Dashboard to the Wireless panel (page 24). 2. Select or clear Enable Internal Bluetooth Wireless.
• For Tablet PCs transferring files, both computers must turn on the device transfer wizard, although only the receiving Tablet PC needs to be discoverable. Tap the Bluetooth icon and then Send a file or Receive a file. When you do this, discovery is automatically turned on for the receiving device. • Check which Bluetooth devices are connected. Tap the Bluetooth Devices icon and select Show Bluetooth Devices. On the Devices window, you can see Bluetooth devices that are currently connected.
58 Chapter 3 Using your Tablet PC
Care and Maintenance 4 Proper care and maintenance will keep your Tablet PC working and in good condition for a long time. For general information about care of the Tablet PC and its components and accessories, see the Safety and Regulatory Guide included with your Tablet PC. This chapter describes the care and maintenance procedures for your Tablet PC. WARNING: Follow the guidelines listed below when caring for your Tablet PC and its components.
Standard display • Clean fingerprints and most marks from the display surface by wiping it with the soft cloth (provided). Never spray or pour liquids directly onto the display surface itself. Never use an abrasive cleaner on the display. If liquid is spilled on the display, wipe it up immediately. • If needed, spray a soft cloth (not directly on the display) with a window-type cleaner and wipe the display. • Avoid using tissues or paper towels to clean the display surface.
Cleaning the fingerprint reader Under normal circumstances, you should clean the fingerprint reader once a month, or whenever necessary. To clean the fingerprint reader 1. Shut down the Tablet PC, unplug it, and remove the battery. 2. Lightly spray a cotton swab with household window cleaner. 3. Gently rub the sensor surface with the cotton swab, slowly rotating the swab so a new, clean surface of the swab is constantly exposed to the sensor surface.
Ordering new pens To order pens, go to the Motion Computing accessories page at https:// store.motioncomputing.com/. Traveling with your Tablet PC Use the following tips when you travel with your Tablet PC: • Remove all accessories and cables. Remember to pack those you will need while traveling, including at least one pen. • Put the Tablet PC into a portfolio or other case to protect the display. • Protect the pen by keeping it in the pen bay or in a case during travel.
DANGER: Do not transport Li-ion batteries in checked baggage. The baggage hold can get very hot, which can overheat the Li-ion battery and result in an explosion. You can take up to two spare batteries in carry-on luggage, in addition to the one in your Tablet PC. Transporting batteries in checked baggage or transporting more than two spare batteries is a violation of federal transportation regulations.
Restoring data If you experience a problem, you can use the Windows Recovery Environment to repair your Windows 7 files, or you can restore your computer to the state it was in when it left the factory. If a serious problem occurs and Windows 7 will not start, the Windows Recovery Environment Repair will automatically start. Additionally, you can create your own backup data archives and restore those later. For more information, see “Creating a backup archive” on page 63.
To restore the original factory image 1. Start or restart the computer. 2. After the initial BIOS screen, press and hold the F8 key. 3. On the Advanced Boot Options screen, select Repair your computer and press the Enter key. 4. Select a keyboard layout and click Next. 5. Select a user name and enter the password, and then click OK. 6. On the System Recovery Options menu, click Reinstall Windows. 7. Click Yes to reinstall Windows. Your current data will be saved in a Windows.old directory.
66 Chapter 4 Care and Maintenance
Troubleshooting and Support A Motion Computing Tablet PCs are thoroughly tested for performance and quality, but occasionally problems still occur. If you do not find the information you are looking for in this section, go to the Motion Computing support page at www.motioncomputing.com/ support. Troubleshooting Use the information in this section to identify and resolve common issues. If an issue has more than one potential cause, the most common cause is listed first.
The display goes black while the Tablet PC is still turned on • The computer might have turned off the display to save power. To restore the display, touch the screen with the pen or press a button. • The computer might have gone into Sleep mode. In Sleep mode, the power status light flashes blue. Press and hold the power button for about one second. • The computer might have gone into low-battery Hibernation mode. In Hibernation mode, the power status light is off.
The display is too dim • The brightness may be set too low. Use Motion Dashboard to increase the brightness. See “Adjusting the display brightness” on page 34. The display is unreadable or distorted • The screen resolution and color quality may be set incorrectly. Use Windows Display Properties to reset the display settings. 1. In Control Panel, tap the Hardware and Sound category, then tap Display. 2. Choose Smaller or Medium to change the text size.
The eraser does not work • The eraser may not be enabled. You can use the Pen and Input Devices window to enable the eraser. Open Help and Support and search for “Pen and Input Devices “. The eraser works on ink only, not text. The buttons on the Tablet PC do not do what I expect them to do • The button functions may have been customized. You can use the Tablet and Pen Settings window to change the buttons to the desired functions. See “Configuring front panel buttons” on page 29.
No sound is coming from any speakers • The volume may be set too low or muted. You can use Motion Dashboard to increase the volume or turn mute off. • The integrated audio components may have been overwritten. If you install a third-party audio device (such as a USB or Bluetooth device), the integrated audio may stop working. If this happens, reinstall the audio drivers. After you install these, if you still have problems recording, contact Motion Computing Technical Support.
Frequently asked questions How can I make the battery charge last longer? • For maximum conservation, you can use the Power saver power plan. See “Selecting a power plan” on page 39. • Use the Dynamic brightness display setting. This automatically controls the display brightness to conserve power. See “Adjusting the display brightness” on page 34. • Set the display brightness to the dimmest level you are comfortable with. See “Adjusting the display brightness” on page 34.
system into suspend or shutting it down. Connecting through legacy ports such as serial, parallel, and PS2 often requires suspending or restarting the system, which prevents you from moving between desktop mode and mobile mode seamlessly in one docking/ undocking step. How do I adjust the Tablet PC for left-handed use? • Open the Tablet PC Settings window. You can select left- or right-handed and change the location of the menus.
74 Appendix A Troubleshooting and Support
Index Numerics 10/100/1000 Base-T Ethernet about 16 using 31 802.
Dashboard button about 2, 11 configuring 29 dictation mode 37 digitizer pen about 10, 25 calibrating 7 directional pad 2, 11 disabling the eraser 27 the pen button 27 touch 28 display about 14 brightness 34 dynamic brightness 34 extended 36 features 14 fixed brightness 34 mirrored 36 rotating 35 using 34 disposing of used batteries 45 docking connector 16 docking port 5, 16 document, about 1 dynamic brightness 34 E enabling 802.
Internet Options 51 K keyboard 26 L landscape mode 35 LCD about 14 care and cleaning 60 View Anywhere 14 Li-ion battery 19 liquid crystal display See LCD Lithium-ion battery See Li-ion battery logging on to a remembered site 50 M maintenance backup 64 recovery 64 maintenance procedures 59 memory card slot 17, 34 microphone port 5, 15 microphones about 14 built-in 2 external 37 using 36 mini-plug 19 mirror display 36 Mobile Broadband 9, 18, 54 using 54 monitor only display 36 monitor port 16 Motion Dashbo
procedure 64 S Secure Attention Sequence about 4 security features 13 using 13 security slot 5, 16 service 73 setting up 802.
W warranty 73 Wi-Fi about 17 enabling 53 setting up 54 using 53 Windows Firewall 51 Windows Security button 4 Index Windows Security Center about 51 using 51 wireless 802.
80 Index
