DRAFT 12-19-07 Phone User Guide V950 by Motorola® www.sprint.com © 2007 Sprint Nextel. All rights reserved. SPRINT, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A.
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality.
Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . .
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 66 Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Erasing Data . . . . . . . . . . . . . . . . . . . . . . .
Using the Unit Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Using Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 116 Voice Recognition — Dialing & Messaging . . . . . . . . . . . . . . . . . 117 Setting Up Voice Recognition . . . . . . . . . . . . . . . .
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 3B. Sprint Music and Your Player . . . . . . . . . . . . . . . . . . . 188 Using the Sprint Music Store . . . . . . . . . . .
4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Motorola Limited Warranty for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want. This powerful combination brings you access to more products, more services, and more of what you need, to do more of what you want. Welcome and thank you for choosing Sprint.
Introduction This Phone User Guide introduces you to Sprint Service and all the features of your new phone. It’s divided into four sections: ⽧ Section 1: Getting Started ⽧ Section 2: Using Your Phone ⽧ Section 3: Sprint Service Features ⽧ Section 4: Safety and Warranty Information DRAFT 12-19-07 Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service.
Want to keep track of your minutes? It’s easy to check right from your phone! Dial DRAFT 12-19-07 4 N You’ll hear a summary of your service plan minutes and the minutes remaining in your current billing cycle, along with your phone’s individual usage if you’re on a shared plan. You’ll also hear a summary of your account balance and your most recent payment information. Use Your Phone’s Web Browser From the Sprint Power Vision home page, select My Account (Option 0).
Your Phone’s Menu The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus and Options” on page 30. MISSED ALERTS CALL HISTORY ALL CALLS DRAFT 12-19-07 MISSED CALLS INCOMING CALLS OUTGOING CALLS CONTACTS VIEW ALL ADD NEW FILTER BY SPEED DIAL #S MY BUSINESS CARD SERVICES Customer Solutions Sprint Operator Account Info. Voice Command Dir.
MESSAGING SEND MESSAGE Text Message Picture Mail Voice SMS Outbox Preset Messages Sent Folder Send Message Sent Mail Send Message Saved Mail Outbox Send Message TEXT MESSAGING Inbox Drafts Folder PICTURE MAIL Inbox Pending Messages PREMIUM CONTENT VOICE SMS Inbox IM & EMAIL DRAFT 12-19-07 Instant Messaging MSN PCS Mail Yahoo! AOL Other View Details Clear Icon Voice SMS Picture Mail CHAT & DATING VOICEMAIL Call Voicemail SETTINGS Text Messaging Notification ON DEMAND v
PICTURES CAMERA CAMCORDER PICTURE MAIL Inbox Pending Messages Sent Mail Send Message Saved Mail (No) Memory Card Online Albums MY ALBUMS In Phone PRINT ACCOUNT INFORMATION SETTINGS Storage Location Statusbar Display DRAFT 12-19-07 MY CONTENT GAMES Get New THEMES Get New Moto RINGERS Get New My Content Manager My Content Manager Sprint My Content Manager SCREEN SAVERS Get New My Content Manager APPLICATIONS Get New My Content Manager IM & EMAIL Get New CALL TONES vi My Content Manager
MUSIC SPRINT TV WEB TOOLS BLUETOOTH CALENDAR ALARM CLOCK FILE MANAGER DRAFT 12-19-07 CALCULATOR TIP CALCULATOR WORLD CLOCK STOP WATCH CURRENCY CONVERTER UNIT CONVERTER NOTEPAD VOICE RECORDS SETTINGS SOUNDS Ringer Type Ringer Alarm Messaging Roam Ringer Calendar Messaging Advanced Alarm Reset Volumes Volume Ringer Key Beep vii
Alerts Service Connect Minute Beep New Message Call Lost In Phone Take New Picture External Memory Navigation Key Display Greeting Banner Key Tone Length DISPLAY Screensaver None Assigned Media Themes Foregrounds Clock Light Control Screen Backlight Control Keypad Light Sensor Status Light DRAFT 12-19-07 Menu Style Assign Keys Up Right Down Left Time and Date Time Format Date Format Incoming Calls Call with ID Call without ID KEYGUARD Auto KeyGuard WIRELESS BACKUP Subscribe Learn Mor
SECURITY Lock Phone Lock Code Special Numbers Limit Use Contacts Restrict Outgoing Calls Data Services Restrict Incoming Calls Pictures Manage Applications Reset Settings External Memory OTHERS Airplane Mode DRAFT 12-19-07 Call Setup Abbreviated Dial Auto Redial Answer Options Speed Dial Auto Answer Device Name Device Visibility Bluetooth Power Word Completion Auto Space Connection Bluetooth Settings USB Settings Headset Mode Language Phone Book Match Text Input Personal Dictionary TTY Vo
PHONE INFO My Phone Number Icon Glossary Version Advanced Phone Software DRAFT 12-19-07 x
DRAFT 12-19-07 xi
Section 1 Getting Started DRAFT 12-19-07
Section 1A Setting Up Service In This Section ⽧ Setting Up Your Phone ⽧ Getting Started With Sprint Service ⽧ Setting Up Your Voicemail ⽧ Sprint Account Passwords ⽧ Getting Help DRAFT 12-19-07 Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your wireless service.
Setting Up Service Setting Up Your Phone 1. Install the battery (if necessary): 䡲 䡲 䡲 䡲 Remove the battery door: ⽧ Slide the door toward the top of the phone to unlock it. ⽧ Lift the door off. Insert the bottom of the battery into the battery area: ⽧ Be sure the gold-colored areas on the battery are touching the battery contacts on the phone. ⽧ Press the battery down to secure it. Replace the battery door. Slide the battery down to lock it into place. DRAFT 12-19-07 2. Press O to turn the phone on.
Getting Started With Sprint Service Determining If Your Phone Is Already Activated If you purchased your phone at a Sprint Store, it is probably ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please use another phone to call Sprint Customer Service at 1-888-211-4727. Unlocking Your Phone To unlock your phone, follow these easy steps: 1. Press and hold O to turn the phone on. 2.
Setting Up Service Setting Up Your Voicemail Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: 1. From standby mode, press and hold 1. 2. Follow the system prompts to: 䡲 䡲 䡲 䡲 Note: Create your passcode. Record your name announcement. Record your greeting.
Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy. Account Password If you are the account owner, you have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service.
Setting Up Service Getting Help Visit www.sprint.com You can go online to: 䢇 Access your account information. 䢇 Check your minutes used (depending on your Sprint service plan). 䢇 View and pay your bill. 䢇 Make your life easier by enrolling in Sprint online billing and automatic payment. 䢇 Purchase accessories. 䢇 Shop for the latest phones. 䢇 View other Sprint service plans and options. 䢇 Learn more about Sprint Power Vision and other great products like games, ringers, screen savers, and more.
To access automated invoicing information: Press *4N. 䊳 Note: This service may not be available in all Affiliate areas. Sprint 411 You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information.
Section 2 Using Your Phone DRAFT 12-19-07
Section 2A Phone Basics In This Section ⽧ Your Phone ⽧ Viewing the Display Screen ⽧ Features of Your Phone ⽧ Accessories ⽧ Turning Your Phone On and Off ⽧ Using Your Phone’s Battery and Charger ⽧ Navigating Through Phone Menus and Options ⽧ Displaying Your Phone Number ⽧ Making and Answering Calls ⽧ Entering Text DRAFT 12-19-07 Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you.
Your Phone Front View of Your Phone Phone Basics 1. External Charge Indicator 2. Camera Lens 3. Bluetooth Indicator 9. Volume Keys 4. Camera Key DRAFT 12-19-07 8. Smart Key 7. Connector 5. External Display 6.
Inside View of Your Phone 10. Left Softkey 11. Right Softkey DRAFT 12-19-07 12. Back Key 17. Speaker Key 16. Talk Key 13. Power/End Key 14. Navigation Keys 15.
Key Functions 1. External Charge Indicator indicates the battery is charging (not visible when it is off). Phone Basics 2. Camera Lens lets you capture clear pictures and videos. 3. Bluetooth Indicator indicates that Bluetooth is powered on (not visible when it is off). 4. Camera Key allows you to activate the phone's built-in camera. 5.
7. Connector allows you to plug in a headset for convenient, hands-free conversations, the battery charger, and other optional accessories, such as a USB cable. 8. Smart Key anticipates the next action you are likely to perform. For example, when you highlight a menu item, you can press the Smart Key to select it. You can also use the Smart Key to make and end calls, navigate menus, or exit applications when your phone is closed. Experiment with your Smart Key to see all it can do.
14. Navigation Keys scroll through the phone’s menu options and act as shortcut keys from standby mode. 15. Talk Key allows you to place or receive calls, answer Call Waiting, and use Three-Way Calling. Phone Basics 16. Menu/OK Key selects the highlighted choice when navigating through a menu. From standby mode, pressing S takes you to the main menu. 17. Speaker Key turns the speakerphone on or off during a call. Press s to answer a call in speakerphone mode.
Viewing the Display Screen Your phone’s display screen provides a wealth of information about your phone’s status and options. This list identifies some of the symbols you’ll see on your phone’s display screen: Tip: To view a complete list of your phone’s icons and descriptions, press S > Settings > Phone Info > Icon Glossary. indicates your current signal strength. (The more lines you have, the stronger your signal.) indicates your phone cannot find a signal.
indicates an active 3G connection. indicates that a secure data call is in progress. indicates that a call is in progress. Phone Basics indicates a data cable is connected to your phone. indicates you have multiple types of new notifications. indicates you have voicemail messages. (Press and hold 1 to call your voicemail box.) indicates you have a new message (text message, SMS Voice message, or Picture Mail). DRAFT 12-19-07 indicates the alarm clock or calendar notification is set.
Features of Your Phone Congratulations on the purchase of your wireless phone. The V950 by Motorola is lightweight, easy-to-use, and reliable, and it offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more: 䢇 Dual band (800/1900 digital MHz) allows you to make and receive calls while on the Sprint National Network and to roam on other networks where Sprint has implemented roaming agreements.
䢇 䢇 䢇 䢇 Note: Phone Basics 䢇 Speed dial lets you dial phone numbers with fewer key presses (page 41). Data Roam Guard will alert you when you are roaming and using your browser or other online applications, giving you the option to continue using those applications while in the roaming area (page 81). Bluetooth connectivity lets you pair your Bluetoothenabled phone to other Bluetooth devices, including headsets and handsfree devices.
Accessories Your phone comes with a Lithium Ion (Li-Ion) battery, a charger, and a microSD card and adapter. Various accessories are available for use with your V950, including a higher capacity battery (with a larger battery door), cases, vehicle power chargers, data cables, hands-free accessories, and more. To order additional accessories, go to www.sprint.com, call 1-888-242-4187, or stop by any Sprint Store. For information on Sprint Store locations, go to www.sprintstorelocator.com.
Turning Your Phone On and Off Turning Your Phone On 䊳 Phone Basics To turn your phone on: Press and hold O for approximately two seconds. As your phone connects to the network, you see a connecting message. Your phone may require you to enter identifying information to use it or to access specific features. See “Using Your Phone’s Lock Feature” on page 67 for more information.
Using Your Phone’s Battery and Charger WARNING! Use only Sprint-approved or Motorola-approved batteries and chargers with your phone. The failure to use a Sprint-approved or Motorola-approved battery and charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Sprint-approved or Motorola-approved batteries and accessories can be found at Sprint Stores, through Motorola; or call 1-888-242-4187 to order.
Battery Use and Battery Safety 䢇 Caution: 䢇 䢇 Phone Basics Motorola recommends you always use Motorola-branded batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Improper battery use, or use of a damaged battery, may result in a fire, explosion, or other hazard. Battery usage by children should be supervised.
䢇 䢇 䢇 It is normal over time for battery life to decrease, and for the battery to exhibit shorter runtime between charges or require more frequent or longer charging times. Avoid damage to battery and mobile device. Do not disassemble, open, crush, bend, deform, puncture, shred, or submerge the battery or mobile device. Avoid dropping the battery or mobile device, especially on a hard surface.
Installing the Battery To install the Li-Ion battery: 1. Make sure the phone is powered off. 2. Remove the battery door: Slide the door toward the top of the phone to unlock it. 䡲 Once unlocked, the door should lift up easily as shown Phone Basics 䡲 DRAFT 12-19-07 3. Insert the bottom of the battery into the battery area: 䡲 Be sure the gold-colored areas on the battery are touching the battery contacts on the phone.
䡲 Press the battery down to secure it. 4. Replace the battery door. DRAFT 12-19-07 5. Slide the battery down to lock it into place.
Removing the Battery To remove your battery: 1. Make sure the phone is powered off. 2. Remove the battery door: Slide the door toward the top of the phone to unlock it. 䡲 Once unlocked, the door should lift up easily as shown Phone Basics 䡲 DRAFT 12-19-07 3. Pull up on the battery release tab at the top corner as shown to release the battery.
4. Remove it from the phone. WARNING! Do not handle a damaged or leaking Li-Ion battery as you can be burned. Charging the Battery DRAFT 12-19-07 Your phone’s Li-Ion battery is rechargeable and should be charged as soon as possible so you can begin using your phone. Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone automatically turns off, and you will lose all the information you were just working on.
Using the Charger To use the charger provided with your phone: 1. Plug the charger into an electrical outlet. 2. Pull open the cover of the connector located on the side Phone Basics of your phone. 3. Plug the other end of the charger into the accessory connector. DRAFT 12-19-07 Your display screen lets you know the battery is charging. Both the battery icon and a text message show the charging status. With the approved Li-Ion battery, you can recharge the battery before it completely runs down.
Navigating Through Phone Menus and Options The navigation keys on your phone allow you to scroll through menus and options quickly and easily. To navigate through a list-type menu, simply press your navigation keys up or down. The scroll bar at the right of the menu keeps track of your position in the menu at all times. For a diagram of your phone’s menu, please see “Your Phone’s Menu” on page iv.
Touch-Sensitive Buttons Phone Basics The Touch-Sensitive Buttons that appear along the bottom of your phone’s external display allow you to access the following features from standby mode without opening the flip: Press and hold this Touch-Sensitive Button to access Sprint TV. Press and hold this Touch-Sensitive Button to access the Sprint Music Store. Press and hold this Touch-Sensitive Button to access your phone’s camera.
Help Your phone contains an in-device help program to help you understand complicated or seldom used features. When you access a feature, Help sometimes appears as a menu item or softkey. Select Help and read the text for a quick overview of the feature. For more information, refer to this guide. Displaying Your Phone Number Just in case you forget your phone number, your phone can remind you. To display your phone number: 䊳 DRAFT 12-19-07 Press S > Settings > Phone Info > My Phone #.
Tip: To redial your last outgoing call, press N twice. When making calls off the Sprint National Network, always dial using 11 digits (1 + area code + phone number). Phone Basics You can also place calls from your phone by using Sprint Voice Command (page 195), speed dialing numbers from your Contacts (page 87), using your Call History listings (page 82), and using Voice Recognition (page 117).
Answering Calls To answer an incoming call: 1. Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) 2. Press N to answer an incoming call. — or — Press Answer (left softkey). Depending on your phone’s settings, you may also answer incoming calls by pressing any key or by opening the phone when it is closed. See “Call Answer Mode” on page 63 for more information. DRAFT 12-19-07 Your phone notifies you of incoming calls in the following ways: 䢇 The phone rings or vibrates.
Ending a Call To disconnect a call when you are finished: 䊳 Press O or close the phone. Phone Basics Missed Call Notification Missed phone calls are forwarded to voicemail. When an incoming call is not answered, the Missed Call log is displayed on your screen. Tip: You can also view missed calls from Call History. Press S > Call History > Missed Calls. To view details about a specific call, highlight the call and then press S.
To exit Emergency mode: 1. Press O to end a 911 call. 2. Place a call to a non-emergency telephone number or wait 5 minutes for emergency mode to automatically expire. Enhanced 911 (E911) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS feature of your phone begins to seek information to calculate your approximate location.
䢇 䢇 䢇 䢇 Call History opens your Call History menu. Use Bluetooth transfers the call to your Bluetooth headset. Tools opens your Tools menu. TTY allows you to set TTY options. Phone Basics During a call, the left softkey button functions as the Mute button. Press it to mute the phone’s microphone for privacy. Press it again to Unmute the phone. End-of-Call Options After ending a call to a phone number that is not in your Contacts, the phone number and the duration of the call are displayed.
Saving a Phone Number Your phone can store up to five phone numbers in each Contacts entry. Your phone automatically sorts the Contacts entries alphabetically. (For more information, “Using Contacts” on page 87.) To save a number from standby mode: 1. Enter a phone number and then press Options (right softkey) > Save. 2. To save the number as a new Contacts entry, select As New Entry. Use the numeric keypad to enter the new contact name, then press Save (left softkey).
To dial or save phone numbers with pauses: 1. Enter the phone number. 2. Press Options (right softkey) and then select either 2Sec Pause (t) or Hard Pause (p). Phone Basics 3. Enter additional numbers. 4. Press N. — or — Press Options (right softkey) and select Save to save the number in your Contacts. Note: When dialing a number with a hard pause, press Yes (left softkey) to send the next set of numbers.
Abbreviated Dialing You can set up your phone to make calls using just the last four digits of the number. Your phone automatically prepends the first five or six digits (for example, the area code and prefix). You must enable Abbreviated Dialing and define the first digits before you can use this feature. To set up Abbreviated Dialing, see “Calling Options” on page 64. To make a call using only the last four digits of the number: 1. Enter the last four digits of a phone number. 2. Press N.
Using Speed Dialing Note: Phone Basics You can store up to 99 numbers in your phone’s speed dial memory. With this feature, you can speed dial entries using one key press for locations 2-9 and two key presses for locations 10-99. You must enable speed dialing before you can use it. See “Calling Options” on page 64 for instructions. Speed dialing is not available when you are roaming; when you are roaming off the Sprint National Network, you must always dial using 11 digits (1 + area code + number).
Entering Text Selecting a Character Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using Sprint Picture Mail or SMS Text Messaging). To change the character input mode: 1. When you display a screen where you can enter text, press the right softkey to change the character input mode. 2.
Entering Characters Using iTap English Text Input iTap English Text Input lets you enter text into your phone by pressing keys just once per letter. Phone Basics iTap English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word. (The word may change as you type.) To enter a word using iTap English Text Input: 1. Select the iTap English character input mode. (See “Selecting a Character Input Mode” on page 42.) 2.
Adding a Word to the iTap English Database If a word you want to enter is not displayed as an option when you are using iTap English Text Input, you can add it to the database. To add a word to the iTap English Text Input database: 1. Select the Multi-Tap character input mode. (See “Selecting a Character Input Mode” on page 42.) 2. Enter the word using multi-tap text entry. (See “Entering Characters Using Multi-Tap Mode” on page 44.
the cursor automatically advances to the next space after two seconds or when you enter a character on a different key. Characters scroll in the following order: . , @ 1?!*# 2 ABC2 3 DEF3 4 GHI4 5 JKL5 6 MNO6 7 PQRS7 8 9 0 # * Phone Basics 1 DRAFT 12-19-07 TUV8 WXYZ9 0 + (shift) [function] Space Entering Numbers and Symbols To enter numbers: 䊳 Select the Numbers mode and press the appropriate key. (See“Selecting a Character Input Mode” on page 42.
Sec tion 2B Controlling Your Phone’s Settings In This Section ⽧ Sound Settings ⽧ Display Settings ⽧ Location Settings ⽧ Messaging Settings ⽧ Airplane Mode ⽧ TTY Use With Sprint Service ⽧ Phone Setup Options DRAFT 12-19-07 Using the available menu options, you can customize your phone to sound, look, and operate just the way you want it. This section describes how you can change your phone’s settings to best suit your needs.
Sound Settings Ringer Types Your Phone’s Settings Ringer types help you identify incoming calls and messages. You can assign ringer types to individual Contacts entries, types of calls, types of messages, and alerts. 䢇 Preprogrammed Ringers include a variety of standard ringer types and familiar music. 䢇 Vibrating Ringer alerts you to calls or messages without disturbing others. 䢇 Downloaded Ringers can be downloaded right to your phone.
Selecting Ringer Types for Messages To select a ringer type for messages: 1. Press S > Settings > Sounds > Ringer Type > Messaging. 2. Select Text Message, Voice SMS, Picture Mail, or Voicemail. (The list of preprogrammed ringers will be displayed.) 3. Select In Phone, External Memory, Assigned Media, or New Voice Recording. (The list of available ringers is displayed.) 4. Use your navigation keys to scroll through the available ringers. (To hear a ringer, press the left softkey “Listen.”) 5.
Adjusting the Phone’s Volume Settings You can adjust your phone’s volume settings to suit your needs and your environment. To adjust your phone’s volume settings: 1. Press S > Settings > Sounds > Volume. 2. Select Ringer, Messaging, Alarm, or Key Beep, and then Your Phone’s Settings follow the prompts to choose volume settings. — or — Select Advanced > Applications, Calendar, Connected Call, Power On or Speaker Phone, and then follow the prompts to choose volume settings. 3.
Key Tone Length You can set the length of the sound you hear whenever you press a key. To set your key tone length: 1. Press S > Settings > Sounds > Key Tone Length. 2. Select Short or Long, and press S. Silence All There may be times when you need to silence your phone entirely. The phone’s Silence All option allows you to mute all sounds without turning your phone off. To activate Silence All: 䊳 DRAFT 12-19-07 With the phone open, press and hold the volume key down in standby mode.
Display Settings Changing the Text Greeting The text greeting can be up to 12 characters and is displayed on your phone’s screen in standby mode. You may choose to keep the phone’s default greeting, or you may enter your own custom greeting. Your Phone’s Settings To display or change your greeting: 1. Press S > Settings > Display > Foregrounds > Greeting Banner. 2. To change the greeting text, scroll to the greeting and enter text using your keypad. (See “Entering Text” on page 42.) DRAFT 12-19-07 3.
To change the backlight setting: 1. Press S > Settings > Display > Light Control > Screen Backlight Control. 2. Select Always On, 10 sec, 30 sec, or 50 sec, and press S. Note: Setting long backlight durations affects the life of the battery. Keypad Light Sensor Your phone’s Keypad Light Sensor measures available light and determines if the keypad backlight needs to be turned on. If you turn Keypad Light Sensor on, the keypad is lit only when it is needed.
䡲 Tab Menu shows just the selected menu, with the remaining icons displayed as tabs. Use the left and right navigation keys to find the menu you want. Changing the Clock Display Your Phone’s Settings Choose whether you want your phone’s clock to be displayed in analog mode or digital mode. To change the clock’s appearance on the standby screen: 1. Press S > Settings > Display > Foregrounds > Clock. 2. Select Analog or Digital, then press S. (Select Hide if you do not want to display the clock.
Changing Other Display Settings Your V950 offers you many different ways to customize your display screen. To change additional display settings: 1. Press S > Settings > Display. 2. Select the display option you want to change. (See below for a list of options.) 3. Follow the prompts to make your choice. 4. Press S to save your settings.
Location Settings Your phone is equipped with a Location feature for use in connection with location-based services. The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911. Your Phone’s Settings Note: Turning Location on allows the network to detect your position using GPS technology, making some applications and services easier to use.
Messaging Settings Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive messages without placing a voice call. (See “Using SMS Text Messaging” on page 179, and “Using SMS Voice Messaging” on page 181 for more information.) Your phone’s messaging settings make text messaging fast and easy by letting you decide how you would like to be notified of new messages and what callback number to include with your message.
Auto-Signing for Text Messages You can create a custom, 20-character signature and choose to have your phone automatically add it to the end of every text message that you send. To add a signature to each sent message: Your Phone’s Settings 1. Press S > Messaging > Settings > Text Messaging. 2. Highlight the Add Signature field. 3. To add your current signature to each text message, select On. — or — To view or change your current signature, select Change Signature.
Managing Preset Messages Your phone is programmed with 15 preset messages to help make sending text messages faster and easier. These messages, such as “Let’s get lunch” and “Meet me at,” can be customized or deleted to suit your needs. You can even add your own preset messages to the list. To edit or delete a preset message: 1. Press S > Messaging > Text Messaging > Preset Messages. (The list of preset messages is displayed.) 2.
SMS Voice Messages You can customize the way you use SMS Voice messages. You can set your SMS Voice messages to always play in speakerphone mode. You can also set your phone to add a name to each SMS Voice message. To set your SMS Voice messages to play in speakerphone: Your Phone’s Settings 1. Press S > Messaging > Settings > Voice SMS. 2. Highlight Speaker Phone and then press S. 3. Select On. To assign a name to your SMS Voice messages: 1. Press S > Messaging > Settings > Voice SMS. 2.
Airplane Mode Airplane Mode allows you to use many of your phone’s features, such as Games, Calendar, Voice Records, etc., when you are in an airplane or in any other area where making or receiving calls or data is prohibited. When your phone is in Airplane Mode, it cannot send or receive any calls or access online information. To set your phone to Airplane Mode: 1. Press S > Settings > Others > Airplane Mode. 2. Highlight On, Off, or On at Power Up, and then press S.
TTY Use With Sprint Service A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your Phone’s Settings Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
WARNING! 911 Emergency Calling Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
Phone Setup Options Shortcuts Your phone offers you the option of assigning shortcuts to your favorite or often-used functions. Pressing the navigation key up, down, left, or right in standby mode launches your personally designated shortcuts. Your Phone’s Settings To assign your shortcuts: 1. Press S > Settings > Display > Assign Keys. 2. Select the navigation key direction and press S. 3. Select the desired shortcut and press S.
Calling Options You can set up your phone to make dialing numbers quick and easy. To set special options to make dialing easier: 1. Press S > Settings > Others > Call Setup. 2. Select the calling option you want to use. (See below for a list of options.) 3. Follow the prompts to make your choice. 4. Press S to save your settings. Abbreviated Dial Allows you to dial numbers sharing the same beginning digits by dialing only the last four.
Display Language You can choose to display your phone’s menus in English or in Spanish. To assign a language for the phone’s display: 1. Press S > Settings > Others > Language. 2. Select English or Español and press S. Your Phone’s Settings Voice Guide You can enable your phone to read aloud the main menu, your Settings submenu, your Contacts entries, and the digits you are entering. To set your Voice Guide options: DRAFT 12-19-07 1. Press S > Settings > Others > Voice Guide. 2.
S ec t i o n 2 C Setting Your Phone’s Security In This Section ⽧ Accessing the Security Menu ⽧ Using Your Phone’s Lock Feature ⽧ Using Special Numbers ⽧ Limiting Use of Your Phone ⽧ Erasing Data ⽧ Resetting Phone Settings ⽧ Security Features for Sprint Power Vision DRAFT 12-19-07 By using the security settings on your phone, you receive peace of mind without sacrificing flexibility. This section will familiarize you with your phone’s security settings.
Accessing the Security Menu Phone Security All of your phone’s security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu: 1. Press S > Settings > Security. 2. Enter your lock code to display the Security menu. Tip: If you can't recall your lock code, try using the last four digits of your wireless phone number. If this doesn't work, call Sprint Customer Service at 1-888-211-4727.
Unlocking Your Phone To unlock your phone: 1. From standby mode, press Unlock (left softkey). 2. Enter your lock code. Changing the Lock Code To change your lock code: 1. Press S > Settings > Security. 2. Enter your lock code. (The Security menu is displayed.) 3. Select Lock Code, and then enter and re-enter your new lock code. DRAFT 12-19-07 Calling in Lock Mode You can place calls to 911, Sprint Customer Service, and to your special numbers when in lock mode.
To enable or disable KeyGuard: 1. Press S > Settings > KeyGuard > Auto KeyGuard. 2. Press S and then select Now, 10 sec, 30 sec, 50 sec, or Off. Phone Security You can also activate the KeyGuard feature immediately, pressing and holding the Smart key and the Camera key. Using Special Numbers Special numbers are important numbers that you have designated as being “always available.” You can call and receive calls from special numbers even if your phone is locked.
Limiting Use of Your Phone Limiting use of your phone protects specific parts of your phone from unauthorized use. You determine what is off-limits to other users. For example, you can set limitations before you loan your phone to someone, then remove the limitations when you get your phone back. You can limit access to Contacts, Sprint Power Vision Services, and Pictures & Video. You can also restrict incoming and outgoing phone calls.
4. Choose one of the following options and press S: 䡲 䡲 Unlock clears all limitations. Lock asks users to enter your lock code whenever they try to access any of your data. Phone Security Limiting Access to Pictures & Videos To limit access to your pictures and videos: 1. 2. 3. 4. Press S > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Limit Use > Pictures. Choose one of the following options and press S: 䡲 Unlock clears all limitations.
Limiting Incoming Calls To limit incoming calls: 1. 2. 3. 4. Press S > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Limit Use > Restrict Incoming Calls. Choose one of the following options and press S: 䡲 All stops all incoming calls. 䡲 None allows all calls. 䡲 Except Contacts allows incoming calls only to Contacts entries. DRAFT 12-19-07 Erasing Data You can use your phone’s Security menu to erase all entries in your Contacts or all other personal data.
Resetting Phone Settings You can reset individual categories of phone settings or reset the entire phone to its factory defaults. Phone Security To reset your settings: 1. 2. 3. 4. Press S > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Reset Settings. Choose one of the following options and press S: 䡲 Browser to erase all of your browsing history. 䡲 Favorites to erase all saved favorites. 䡲 Personal Dictionary to erase all entries from your personal dictionary.
Security Features for Sprint Power Vision Enabling and Disabling Sprint Power Vision Services You can disable Sprint Power Vision services without turning off your phone. Doing so prevents access to Sprint Power Vision services, including Web and messaging, and avoids any charges associated with these services. However, you can still place or receive phone calls, check voicemail, and use other voice services. You can enable Sprint Power Vision services again at any time.
To update your profile: 䊳 Press S > Settings > Data Services > Data Services Profile. Phone Security Your phone will connect to the browser and update your Vision Profile. When the update is finished, the phone returns to standby mode.
Sec tion 2D Controlling Your Roaming Experience In This Section ⽧ Understanding Roaming ⽧ Setting Your Phone’s Roam Mode ⽧ Alerting Yourself to Roaming ⽧ Using Data Roam Guard DRAFT 12-19-07 Roaming is the ability to make or receive phone calls when you’re off the Sprint National Network. Your new V950 by Motorola works anywhere on the Sprint National Network and allows you to roam on other networks where we’ve implemented roaming agreements with other carriers.
Understanding Roaming Recognizing the Roaming Icon on the Display Screen Your phone’s display screen always lets you know when you’re off the Sprint National Network. Any time you are roaming, the phone displays the roaming icon ( ). Tip: Remember, when you are using your phone off the Sprint National Network, always dial numbers using 11 digits (1 + area code + number). Note: Unless your service plan includes roaming, you will pay a higher per-minute rate for roaming calls.
Checking for Voicemail Messages While Roaming When you are roaming off the Sprint National Network, you may not receive on-phone notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time. To check your voicemail while roaming: 1. Dial 1 + area code + your phone number. 2. When you hear your voicemail greeting, press *. 3.
Setting Your Phone’s Roam Mode Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings to control your roaming experience. To set your phone’s roam mode: 1. Press S > Settings > Roaming > Set Mode. 2. To select an option, highlight it and press S.
Alerting Yourself to Roaming Your phone has three ways of alerting you when you are roaming off the Sprint National Network: the on screen roaming icon, a special ringer you can set for calls you receive when roaming, and Call Guard. Using the Roam Ringer The Roam Ringer feature allows you to set your phone to use of a distinct ringer when you receive calls while roaming off the Sprint National Network. To set the Roam Ringer: 1. Press S > Settings > Sounds > Ringer Type > Roam Ringer. 2.
If the Call Guard feature is set to On, you need to take extra steps to make and receive roaming calls. To place roaming calls with Call Guard on: 1. From standby mode, dial 1 + area code + the seven-digit number and press N. (A message is displayed, informing you that you're making a roam call.) 2. Press Yes (left softkey) to place the call. To answer incoming roaming calls with Call Guard on: 1. Press N. (A message is displayed, notifying you that roaming charges apply.) 2.
Sec tion 2E Managing Call History In This Section ⽧ Viewing Call History ⽧ Call History Options ⽧ Erasing Call History DRAFT 12-19-07 The Call History keeps track of incoming calls, outgoing calls, and missed calls. This section guides you through accessing and making the most of your Call History.
Viewing Call History Call History makes returning phone calls fast and easy. It lists the numbers (or Contacts entries) of phone calls you have made, received, or missed. Call History Call History lists are continually updated as new numbers are added to the beginning of the list and the oldest entries are removed from the bottom of the list. Call History only records calls that occur while the phone is turned on.
Call History Options By highlighting a Call History entry and pressing Options (right softkey), you can select from the following options: 䢇 Save to save the number if it is not in your Contacts or to edit an already existing Contacts entry. (See “Saving a Phone Number From Call History” on page 85.) 䢇 Delete to erase the call from Call History. 䢇 Delete All to erase the call from Call History. 䢇 Hide My Number to hide your Caller ID number on your next call.
Making a Phone Call From Call History To place a phone call from Call History: 1. Press S > Call History. 2. Use your left and right navigation keys to select All Calls, Call History Outgoing Calls, Incoming Calls, or Missed Calls. 3. Scroll to a Call History entry and press N. Saving a Phone Number From Call History Your phone can store up to 1000 numbers or electronic addresses. Individual Contacts entries can contain up to five separate phone numbers, an email address, and a Web address.
Prepending a Phone Number From Call History If you need to make a call from Call History and you happen to be outside your local area code, you can add the appropriate prefix by prepending the number. To prepend a phone number from Call History: 1. Select a Call History entry and press Options (right softkey). 2. Select Prepend. 3. Enter the prefix and press S. — or — Press Options (right softkey) and then select Save to save the amended number to your Contacts.
Sec tion 2F Using Contacts In This Section ⽧ About Contacts ⽧ Finding Contacts Entries ⽧ Creating a Contacts Entry ⽧ Managing Your Contacts ⽧ Dialing Sprint Services DRAFT 12-19-07 Now that you know the basics that make it easier to stay in touch with people and information, you’re ready to explore your phone’s more advanced features.
About Contacts Your phone can store up to 1000 contacts. Each contact can contain: 䢇 Up to five telephone numbers, one email address, and one Web address. Each contact must contain at least one number or address. 䢇 A name — The name of the person or organization whose contact information is stored in the entry. It is not required; you can create and store Contacts entries without a name. 䢇 A picture — You can assign a picture to display whenever you receive a call from the Contacts entry.
Finding Contacts Entries There are several ways to display your Contacts entries: by name, by speed dial number, by Category and Type, and by email address. Follow the steps outlined below to find entries in your Contacts. Finding Names To find Contacts entries by name: 1. Press S > Contacts > View All. 2. Scroll through the entries using your navigation keys and highlight the one you want.
Finding Speed Dial Numbers To find phone numbers by their assigned speed dial numbers: 1. Press S > Contacts > Speed Dial #s. 2. Scroll to an entry using your navigation keys. Speed dial numbers are displayed in numerical order. See also “Assigning Speed Dial Numbers” on page 91. Filtering Entries To filter contacts entries by Category or Type: 1. Press S > Contacts > Filter by. 2. Scroll to the Category or Type you want to filter by and press S.
4. Assign Mobile, Home, Work, Pager, or Other to the number and press S . 5. Press Save (left softkey). If you want, you can add a picture, a special ringer, additional phone numbers, an email or Web address, and an important date. Scroll left or right to view what other information you can assign to your Contacts entry. Adding a Phone Number to a Contacts Entry To add a phone number to an entry: 1. Press S > Contacts > View All. 2.
Note: If you attempt to assign an already in-use speed dial number to a new phone number, a dialog appears asking if you wish to replace the existing speed dial number. Press OK (left softkey) to assign the location to the new phone number and move the old number to the next available speed dial number. Assigning a Ringer or Picture to an Entry You can assign a ringer to a Contacts entry so you can identify the caller by the ring. (See “Ringer Types” on page 47.
3. Use your navigation keys to scroll to the tab with the Email and Web Address options. 4. Scroll down to Email or Web Address. 5. Use your keypad to enter the email or Web address you want to assign and press S. 6. Press Save (left softkey) to save the entry. Tip: You can quickly visit the Web address associated with a Contacts entry by displaying the entry, highlighting the Web Address, and then pressing Go (left softkey). Assigning a Date You can assign a date to a Contacts entry.
To create a Distribution List: 1. Press S > Contacts > Add New > Distribution List and press S. 2. Enter the name of the list and press S. 3. Highlight Category and assign one to the list. 4. Highlight Add Members and press S. 5. Highlight each entry you want to include in the Distribution List and press S after each selection. A check mark appears next to each selected member. 6. Press Done (left softkey) to save the membership. 7. Press Save (left softkey) to save the entry.
Managing Your Contacts Organize your Contacts entries by assigning them to Categories. Your phone has some already defined — General, Family, Friends, and Work. You can also create your own. To view your Categories: 䊳 Press S > Contacts > Manage Categories. To create your own custom Category: 1. 2. 3. 4. 5. Press S > Contacts > Manage Categories. Press Add New (right softkey). Enter the name of the new Category. DRAFT 12-19-07 Highlight Add Members and press S.
Dialing Sprint Services Your Contacts contain entries for various Sprint services. To dial a service from your Contacts: 1. Press S > Contacts > Services. 2. Select Customer Solutions, Account Info., Dir. Assistance, Sprint Operator, or Voice Command. 3. Press N to place the call. To dial a service from standby mode using your keypad: 1. Dial the appropriate service number: 䡲 Customer Solutions — *2. 䡲 Account Info. — *4. 䡲 Dir. Assistance — 411. 䡲 Sprint Operator — 0. 䡲 Voice Command — *. 2.
2. Select Subscribe and press S. You will be prompted to allow a Vision connection to confirm your subscription status. Tip: For more information about Wireless Backup, select Learn More in step 2 above. 3. Select Yes and press S. Follow the onscreen prompts to confirm your status. 4. When the Wireless Backup purchase screen is displayed, select Buy and press S to purchase a subscription to Wireless Backup. 5. Within a few minutes, you will receive a text message providing you with the Web address (www.
Sec tion 2G Using the Phone’s Tools In This Section ⽧ Using Your Phone’s Calendar ⽧ Using the Alarm Clock ⽧ Using the File Manager ⽧ Using the Calculator ⽧ Using the Tip Calculator ⽧ Using the World Clock ⽧ Using the Stop Watch ⽧ Using the Currency Converter ⽧ Using the Unit Converter ⽧ Using the Notepad ⽧ Using Voice Records DRAFT 12-19-07 Your phone is equipped with several personal information management features that help you manage your busy lifestyle.
Using Your Phone’s Calendar Tools Adding an Event to the Calendar Your Calendar helps organize your time and reminds you of important events. To add an event: 1. Press S > Tools > Calendar. 2. Using your navigation keys, highlight the day to which you would like to add an event. Tip: 3. 4. 5. 6. 7. To quickly go to a date, press Options (right softkey) > Go to Date. DRAFT 12-19-07 Press Add New (left softkey). Select Appointment, All Day Event, or Multi-Day Event. Enter the event Subject and press S.
Event Alerts Your phone alerts you to scheduled events as follows: 䢇 By playing the assigned ringer type. 䢇 By illuminating the backlight. Event Alert Menu When your phone is turned on and you have an event alarm scheduled, your phone alerts you and displays the event summary. To silence the alert, press S. You can do the following: 䢇 Dismiss (right softkey) clears the alert. 䢇 Snooze (left softkey) silences the alert and schedules it to replay again in 5 minutes.
Going to Today’s Date 1. Press S > Tools > Calendar. 2. Press Options (right softkey) > Go to Date. 3. Press OK (left softkey). Tools To go to today’s date: Deleting an Event To delete a day’s scheduled events: 1. Press S > Tools > Calendar. 2. Using your navigation keys, highlight the day for the event and press S. Tip: DRAFT 12-19-07 In the calendar view, days with events scheduled are marked with a yellow triangle. 3. Highlight the event, press Options (right softkey) > Delete. 4.
Using the Alarm Clock Your phone comes with a built-in alarm clock with multiple alarm capabilities. To use the alarm clock: 1. 2. 3. 4. Press S > Tools > Alarm Clock. Select Add New Alarm and press S. Enter the alarm Name and press S. Select a time for the alarm by highlighting the Time field and pressing S. 䡲 Using your keypad and/or navigation keys, set the time for the alarm, and press S. DRAFT 12-19-07 5. Select a ringer type for the alarm by highlighting the Ringer field and pressing S.
Using the File Manager Tools Your phone comes with a file manager that enables you to manage your pictures, videos, and sounds saved in your phone and on the microSD card inserted in your phone. To access the file manager: 䊳 Press S > Tools > File Manager. The file manager then gives you these options to choose from: 䢇 Pictures – This option allows you to manage your pictures and videos stored either in the phone’s memory or on your microSD card.
䡲 䡲 Select the desired picture or video. Press Expand (left softkey) to view the picture or video. Select the desired picture or video. Press Options (right softkey) to view the picture or view the video options menu. The Options menu includes the following options: ⽧ Manage – This option lets you delete the file you selected, copy it from the phone’s memory to the microSD card, or move it from the phone’s memory to the microSD card.
Slide Show – This option displays all the pictures saved to your memory card in a slide show. ⽧ Play All Videos– This option plays all videos on the microSD card. ⽧ Filter By – This option lets you view all the picture and video files on the microSD card, view only the picture files, or view only the video files. ⽧ Tools Using the Sounds Option The Sounds option lets you manage the audio files stored in your phone’s memory or on your microSD card. To manage your sounds in your phone’s memory: 1.
To manage your sounds on your microSD card: 1. Press S > Tools > File Manager > Sounds. 2. Select External Memory to access sounds stored on your microSD card. 3. Use your navigation keys to do any of the following: 䡲 䡲 Select the desired sound. Press Assign (left softkey) to assign the sound to any of the following: Ringer ID, Call with ID, Call without ID, Voicemail, Picture Mail, Text Message, Voice SMS, Calendar, or Alarm. Select the desired sound.
For information on formatting the microSD card, see “Formatting the microSD Card” on page 135. 1. Press S > Tools > File Manager > External Memory. 2. Scroll to the file or folder you for which you want to Tools To view the properties of files and folders on your microSD card: view properties. To view files within a folder, select the folder. 3. Press Properties (left softkey) to view details of the file or folder. To view memory usage: 1. Press S > Tools > File Manager > External Memory. 2.
Using the Tip Calculator Your phone comes with a built-in tip calculator. To calculate tips: 1. 2. 3. 4. Press S > Tools > Tip Calculator. Enter the bill amount (dollar amount) and press S. Enter the bill amount (cent amount) and press S. The default number of people paying the bill is one. To change it, press B to delete the number 1 and enter the number of people splitting the bill. 5. Press S. 6. The default tip percentage is 15%.
Using the World Clock Tools Your phone comes with a built-in world clock to let you view times around the world. Viewing Cities To view the time in different cities around the world: 1. Press S > Tools > World Clock. 2. Press Find City (left softkey) to choose a city. – or – Press the navigation keys left or right to scroll through different time zones. DRAFT 12-19-07 3. When you see the city you want, press S.
6. Select a position in the list for the city and press S. If you select a slot that is not empty, the new city will remove the existing city from the list (if it is a custom city, it will be erased entirely). Using My Cities The World Clock tool also permits you to create a My Cities list, which can include cities in the phone’s built-in list or custom cities. The total number must not exceed nine cities. To view your My Cities list: 1. Press S > Tools > World Clock. 2.
Using the Stop Watch To use the stop watch: Tools Your phone comes with a built-in stop watch. 1. Press S > Tools > Stop Watch. 2. Press Options (right softkey) > Countdown, Lap Summary, Setup, or Reset. 3. When you are ready to use the stop watch timer, press Start (left softkey). 4. To stop the timer, press Stop (left softkey). Using the Currency Converter DRAFT 12-19-07 Your phone comes with a built-in currency converter that lets you convert currency amounts if you know the exchange rate.
Using the Unit Converter Your phone comes with a built-in unit converter that lets you convert a wide variety of units of measure. To use the unit converter: 1. Press S > Tools > Unit Converter. 2. Select the type of unit to be converted: 䡲 䡲 䡲 䡲 䡲 䡲 䡲 䡲 䡲 Area Energy Force Length Mass Power Speed Temperature Volume DRAFT 12-19-07 3. Enter the value (whole number) and press S. 4. Enter the value (decimal number) and press S. 5. Enter the convert from unit from the drop down menu, and press S. 6.
Using the Notepad To use the notepad: 1. 2. 3. 4. 5. Tools Your phone comes with a built-in notepad. Press S > Tools > Notepad. Select Add New Note and press S. Enter the note title and press S. Enter the note text. Press Save (left softkey) to save the text. Using Voice Records DRAFT 12-19-07 You can record brief records to remind yourself of important events, phone numbers, or grocery list items. You can also record phone conversations. Recording Voice Records To create a new Voice Record: 1.
Note: You cannot store Voice Records on your microSD card. Playing Voice Records To play the Voice Records you have recorded: 1. 2. 3. 4. Tip: Press S > Tools > Voice Records. Press View All (right softkey). Use the navigation keys to scroll to a recording. Press S to play the Voice Record. You can choose Play All (to play all the Voice Records) or Select Multiple (to play a several Voice Records consecutively). DRAFT 12-19-07 Changing Voice Record Settings To change your Voice Record settings: 1.
Using Other Voice Record Options To rename, set as ringer, or delete a Voice Record: Tools You can also rename your Voice Records, use them as ringers, or delete them. 1. Press S > Tools > Voice Records. 2. Press View All (right softkey) and press S. 3. Use the navigation keys to scroll to the recording you want to work with. 4. Press Options (right softkey) > Assign, Manage, Select Multiple, or Settings. Follow the prompts to complete your task.
Sec tion 2H Using Your Phone’s Voice Services In This Section ⽧ Voice Recognition — Dialing & Messaging ⽧ Setting Up Voice Recognition ⽧ Working With Voice Recognition DRAFT 12-19-07 Your phone’s voice-recognition software lets you place calls and perform quick tasks using just your voice. This section includes easy-to-follow instructions for using Voice Recognition.
Voice Recognition — Dialing & Messaging Using Call You dial phone numbers simply by saying “Call.” To place calls to names stored in your Contacts, say “Call” followed by the name and the type of number (Home, Work, Mobile, etc.). To make phone calls to numbers not saved to your Contacts, simply say “Call” followed by a valid phone number. Voice Services With Voice Recognition, you can place calls and perform tasks simply by speaking.
If the name or number is not in Contacts, your phone tells you it cannot find a match. Calling Phone Numbers (Digit Dialing) To call a number that is not stored in your Contacts: 1. Press and release the Smart Key. (Your phone displays the Say a command screen.) 2. Say “Call” and then say a valid string of digits to be dialed, for example, say “Call 555 555 5555.” Speak naturally and clearly and remember to speak one digit at a time—1-800 should be pronounced “One Eight Zero Zero.
Note: You cannot send SMS Voice messages to Distribution Lists using Voice Recognition. Using Send Text To launch Text Messaging and address a message: 1. Press and release the Smart Key. (Your phone displays the Say a command screen.) 2. Say “Send Text” followed by the name (if the recipient is Voice Services Use Voice Recognition to open Text Messaging to the Create Message screen, with the recipient already addressed. saved to Contacts) or the number. 3.
Using Send Picture Use Voice Recognition to open Picture Mail to the Create Message screen, with the recipient already addressed. To launch Picture Mail and address a message: 1. Press and release the Smart Key. (Your phone displays the Say a command screen.) 2. Say “Send Picture” followed by the name stored in Contacts and, optionally, the type of number you want to send it to. For example, say “Send Picture John Smith Work.” 3.
Setting Up Voice Recognition You can customize your phone’s Voice Recognition feature so that it works for you, the way you want it to. Your phone offers Choice Lists whenever it is not confident it has recognized a name or number correctly. In these cases, it displays a Choice List and prompts you with “Call?” followed by the first choice on the list. To confirm the choice, say “Yes,” or to hear the next choice, say “No.” You can also select the correct choice using your keypad.
To adjust the Sensitivity setting: 1. Press and release the Smart Key. (Your phone displays the Say a command screen.) 2. Press Settings (left softkey) > Sensitivity and press S. 3. Using your navigation keys adjust the slider to the desired level. 4. Press OK (left softkey). Adapting Digit Dial Some users with heavy accents or distinctive voices find it difficult to use Digit Dialing. The Adapt Digits feature allows Voice Recognition to recognize the way specific persons say digits.
Note: Voice Services Tips for adapting Digit Dial: 䢇 Adapt digits in a quiet place. 䢇 Make sure you wait for the beep before speaking. 䢇 Speak clearly, but say each digit sequence naturally. 䢇 If you make a mistake while recording a sequence of digits, or if an unexpected noise spoils the recording, you can say or select No when the prompt asks if the recording was OK. You will then be prompted to rerecord the sequence.
3. To turn on or off all the audio prompts, select Prompts > On or Off. — or — To turn on or off the playback of digits spoken by you, select Digits > On or Off. — or — To turn on or off the playback of names spoken by you, select Names > On or Off. 4. Select OK (left softkey). Adjusting Audio Prompt Speed and Volume You can adjust how loud and how fast the phone playbacks names you have spoken. DRAFT 12-19-07 To adjust the speed or volume of name playback: 1. Press and release the Smart Key.
Working With Voice Recognition Lookup You can look and display any Contacts entry by saying “Lookup” followed by the name. Voice Services You can use Voice Recognition to easily perform tasks with your phone. You can look up entries stored in your Contacts, open applications or menus, and view or hear status information. To use Lookup to find a Contacts entry: 1. Press and release the Smart Key. (Your phone displays DRAFT 12-19-07 the Say a command screen.) 2.
Note: You can “Go To” the following applications: Voicemail, Camera, Redial, and Received Calls. Using Check - You can have the phone play back and display information about its current state, including its phone number, current signal strength, network coverage, and battery level. To see and hear status information: 1. Press and release the Smart Key. (Your phone displays the Say a command screen.) 2. Say “Check.
䢇 䢇 䢇 䢇 䢇 䢇 Voice Services 䢇 Missed Calls — plays back and displays how many new missed calls you have. Time — plays back and displays the current time and date. Battery — plays back and displays the current level of battery charge. Signal — plays back and displays current signal strength. Network — plays back and displays current network coverage. Volume — plays back and displays the current master volume setting. My phone # — plays back and displays your phone number.
Sec tion 2I Using the microSD Card In This Section ⽧ Using Your Phone’s microSD Card and Adapter ⽧ Working With the microSD Card DRAFT 12-19-07 Your phone allows you to use a microSD card and an adapter to expand the phone’s available memory space. This secure digital card enables you to quickly and easily exchange images, music, and voice data between SD-compatible devices. This section details the features and options of your phone’s microSD functionality.
Using Your Phone’s microSD Card and Adapter Your phone comes bundled with a microSD (Secure Digital) memory card and its adapter to expand the phone’s available memory space. The microSD card allows you to easily store images, videos, music, and voice data in your phone. Inserting the microSD Card Note: DRAFT 12-19-07 microSD Card You can purchase additional microSD cards with up to 2 GB in memory. Do not bend or scratch your memory card. Keep it away from static electricity, water, and dirt.
To insert the microSD card into your phone: 1. With your phone powered off, remove the back cover and then remove the battery. (See “Removing the Battery” on page 27.) 2. Gently slide the microSD card into the cardholder as shown below. You should notice a faint click if it engages properly in the spring-loaded holder. Tip: The writing on the microSD card should face up. DRAFT 12-19-07 3. Replace the battery and the back cover.
Removing the microSD Card To remove the microSD card from your phone: 1. With your phone powered off, remove the back cover and then remove the battery. 2. Gently slide out the microSD card from the cardholder. 3. Replace the battery and the back cover. DO NOT remove your memory card while your phone is using it or writing files on it. Doing so will result in loss or damage of data.
Using the microSD Adapter You can transfer files stored in your microSD card to an SD-compatible PC by using the microSD adapter. Because regular SD memory cards differ in size from microSD cards, their corresponding card slots differ as well. The microSD adapter is sized to fit in a regular-size card slot. To fit a microSD card into a regular-size card slot, insert the microSD card in the adapter. You can then insert the adapter into a regular SD card slot.
4. Insert the microSD adapter into the appropriate slot in an SD-compatible PC. 5. Select the files you want to copy from the card and drag them to the appropriate folder displayed on your PC. (Consult your operating system documentation for further details.) Note: DO NOT use your computer to change or edit folder or file names on the microSD, and do not attempt to transfer large amounts of data from the computer to the microSD card. Doing so may cause the microSD card to fail.
Placing Music Files on the microSD to Play on Your Phone Use the microSD adapter or an optional USB connection to transfer compatible music files from your computer to your phone's microSD card. MP3 or M4A (ACC) music files are compatible with your phone. Tip: The Sprint Music Manager application makes managing all your music and transferring it from your computer to your microSD card easy. Go to www.sprint.com/downloads, download and install the free software, and follow the onscreen tutorial.
For more information on using the Sprint Music Store, refer to the Experience Sprint Power Vision guide that came with your phone. Working With the microSD Card Formatting the microSD Card To format your microSD card: 1. Insert the microSD card. See “Inserting the microSD DRAFT 12-19-07 Card” on page 129. microSD Card Your phone automatically formats your microSD card. However, if you cannot save files on your microSD, you may need to format the card yourself. 2.
Sec tion 2J Using the Built-in Camera In This Section ⽧ Taking Pictures ⽧ Storing Pictures ⽧ Shooting Videos ⽧ Sending Pictures and Videos ⽧ Using Sprint Picture Mail DRAFT 12-19-07 Your phone’s built-in camera and camcorder give you the ability to take full-color digital pictures and videos. You can use your phone to share your pictures and videos with others. It’s fun and easy to do. This section explains the features and options of your phone’s built-in camera and camcorder.
Taking Pictures Taking pictures with your phone’s built-in camera is as simple as choosing a subject, pointing the lens, and pressing a button. Your camera features five different resolution (1200 x 1600, 960 x 1280, 480 x 640, 240 x 320, or 120 x 160), and three picture quality settings (Economy, Normal, or Fine) that let you balance the sharpness of the picture and the size of the file. You can use the zoom to get up to 4X closer to your subjects. DRAFT 12-19-07 To take a picture: 1.
䡲 Tip: To take another picture, press B. To take a picture of yourself, activate the camera and then close the flip to view yourself in the external display. Then press the Camera Key on the right side of the phone to capture the picture. After Picture Options After you take picture, press Options (right softkey) to do any of the following: 䢇 Send to Contacts to transmit the picture to recipients in your Contacts. 䢇 Print to send the picture to a printing service, using Sprint Picture Mail.
䢇 䢇 Take New Picture to take another picture. Properties to view technical information about the picture you just took. Camera Options DRAFT 12-19-07 Section 2J: Using the Built-in Camera Camera Your camera has many features that help you take professional-looking pictures quickly and easily. When the phone is in camera mode, press Options (right softkey) and then choose one of these features: 䢇 Icons Display to show or hide your camera’s indicators from the viewfinder.
䢇 䢇 䢇 Settings > Shutter Sound to set the sound your camera makes when you take a picture. Your phone offers you an array of choices. View All to view the pictures stored in My Albums (see page 141). Camcorder Mode to switch to Camcorder mode (see page 146). Setting the Self Timer To begin the Self Timer: 1. From camera mode, press Options (right softkey) > Self Timer. 2. Highlight the time delay you want to use (2, 5, 10, or 15 DRAFT 12-19-07 Seconds) and press S.
Storing Pictures You can store your pictures in your phone’s memory, your microSD card, and your Sprint Online Album. Your Sprint Online Album is your designated storage space on the Sprint Picture Mail Web site. My Albums After a picture is taken, it is automatically saved in the In Phone folder of My Albums. From the In Phone folder, you can view your pictures, save them to your Sprint Online Album, delete them, and access additional options.
䢇 䢇 䢇 Send to transmit the picture to recipients in your Contacts or to send the picture to a variety of services, using Sprint Picture Mail. 䡲 To Contacts to transmit the picture to recipients in your Contacts. 䡲 To Services to send the picture to a variety of services, using Sprint Picture Mail. Print to send the picture to a printing service, using Sprint Picture Mail. Manage to delete, upload, copy, move, select, unselect, and rename pictures. 䡲 Delete to erase the selected picture.
䢇 䢇 䢇 䢇 䢇 Assign to use the picture as a screensaver, an identifier for calls with or without ID, and as a Picture ID for Contacts entries. Slideshow to display the pictures in letterbox and play a slide show. Play All Video to play all available videos in order. Filter By to control which item are shown: Show All, Pictures Only, or Videos Only. My Albums to return to the main My Albums menu. Storing Pictures in Your microSD Card DRAFT 12-19-07 To save a picture to the microSD card: 1.
Shooting Videos Your phone’s built-in video camera allows you to record and view full-color digital videos and send them to your friends and family. You can shoot videos up to 30 seconds long. The camcorder also features an 4X zoom to let you take close-up videos. After you shoot the video, you can use your phone’s many storage and messaging options as well as the fun editing tools. To record a video: 1.
䢇 䢇 䢇 䢇 Send To Contacts to transmit the video to recipients in your Contacts. Print to send the video to a printing service, using Sprint Picture Mail. Post To Service to send the video to a variety of services, using Sprint Picture Mail. Upload to upload the video you just shot to the Sprint Picture Mail Web site (www.sprint.com/picturemail). Depending on your settings, you may be prompted to accept a data connection.
Camcorder Options Your phone’s camcorder has many features that help you shoot professional-looking videos quickly and easily. Note: Not all options will be available for all videos or from all menus. When the phone is in camcorder mode, press Options (right softkey) to access these features. They work as described in “Camera Options” on page 139. 䢇 Icons Display to show or hide your camcorder’s indicators from the viewfinder. 䢇 Self Timer to begin a timer that delays the start of the video shoot.
Storing Your Videos You can store your pictures in My Album, your Sprint Online Album, and your microSD card. Your Sprint Online Album is your designated storage space on the Sprint Picture Mail Web site. My Album After you shoot a video, it is automatically saved in the In Phone folder or External Memory folder of My Album. From the In Phone folder or External Memory folder, you can play your videos, upload them your Sprint Online Album, delete videos, and access additional options. 1.
To save a video to the microSD card: 1. Press S > Pictures > My Albums > In Phone. 2. Highlight a video you wish to save to the microSD card and then press S. A checkmark appears on the lower right corner of the thumbnail. 3. Press Options (right softkey) > Manager > Move To > SD card and then press S. Playing Video Clips Stored in Your microSD card You can also play video clips stored in you microSD card. These can be shot by you and stored in your microSD card as well videos shared with you by others.
Sending Pictures and Videos From My Albums You can send pictures and videos directly from My Albums. To send pictures or videos from My Albums: 1. Press S > Pictures > My Albums > In Phone or Memory Card. 2. Highlight a picture or video you wish to send and then press S. A checkmark appears on the corner of the thumbnail. 3. Press Options (right softkey) > Send > To Contacts and press S. 4. Add recipients for the message and press Next (left DRAFT 12-19-07 Camera softkey).
Sending Pictures and Videos From Messaging You can also send pictures and videos from your Messaging menu, using the Picture Mail application. To send pictures and videos from the Messaging menu: 1. Press S > Messaging > Send Message > Picture Mail. 2. Add up to 16 recipients for the message and press Next (left softkey). 䡲 To enter a recipient directly, highlight the Add Mobile # field and enter a wireless phone number, or highlight the Add Email field, add an email address, and press Done (left softkey).
Using Sprint Picture Mail Uploading pictures and videos to your Sprint Picture Mail account is a good way to save memory on your phone, and share them with others. You can use your personal computer to manage your pictures. From the Sprint Picture Mail Web site, you can share pictures and videos, create and edit albums, add captions, and organize files. You can even send your pictures to be printed at participating retail locations.
3. From the Set Password screen, use your keypad to enter a four-digit to 32-digit password and press S. (You will be prompted to confirm your password.) Tip: Write down your Sprint Picture Mail password and keep it in a secure place. 4. Please wait while the system creates your account. Visiting the Sprint Picture Mail Web Site After you receive confirmation that your account has been registered, you can access the Sprint Picture Mail Web site and begin uploading and sharing pictures.
Viewing Pictures and Videos After you upload your pictures and videos to the Sprint Picture Mail site, you can manage, edit, and share them. To view your online pictures from your phone: 1. Press S > Pictures > My Albums > Online Albums. 2. Select an album to display and press S. Sending Pictures and Videos You can send pictures and videos from your Online Albums view. To send pictures and videos from online albums: DRAFT 12-19-07 1. From the online albums display, select a picture or video and 2.
䡲 䡲 䡲 䡲 䡲 Copy/Move to copy and move pictures to a selected album. Create Album to create a new online album. Go to Album List to view your list of albums. Delete or Delete All to delete the selected picture or all pictures from the current album. Unselect, Select All, or Unselect All to change your current selection. Downloading Pictures and Videos to Your Phone To download pictures and videos from the Sprint Picture Mail Web site: 1. Press S > Web. 2.
Sharing Albums To send an album from the Sprint Picture Mail Web site: 1. From the Picture Mail Web site (see steps 1-4 under “Downloading Pictures and Videos to Your Phone”), select an album, scroll to Album Options, and press S. 2. Select Share Album: “”. 3. Enter a recipient from your Address Book, or enter an email address or wireless phone number. 4. If desired, enter a message. 5. Select Send and press S to send the album.
Sec tion 2K Using Sprint TV In This Section ⽧ Your Sprint TV Channel Options ⽧ Playing a Clip With the Phone Open ⽧ Playing a Clip With the Phone Closed ⽧ Sprint TV FAQs DRAFT 12-19-07 Sprint TV gives you the ability to listen to audio clips and to view video clips right from your phone's display. It's a great way to stay up-to-date on news, weather, and sports information while also enjoying the latest blockbuster movie trailers or music videos — anywhere, anytime on the Sprint National Network.
Your Sprint TV Channel Options The Sprint TV application offers a wide variety of accessible channels. Subscription options include comprehensive basic packages as well as a full menu of “a la carte” channels. Visit www.sprint.com for more information on channels and pricing. Some of the available categories may include: 䢇 Sprint Radio. 䢇 Sprint Power View. 䢇 Primetime TV. 䢇 Music Videos. 䢇 Sprint TV Live. 䢇 Music & Radio. 䢇 Sports. 䢇 Entertainment. 䢇 Cartoons. 䢇 News & Weather. 䢇 Movies & Shorts.
Playing a Clip With the Phone Open 1. Press S > Sprint TV. Depending on your settings, you may be asked to accept a data connection. 2. Select Sprint TV, More Channels, or Sprint TV En Vivo to display channel options. 3. Use your navigation key and press S to select a channel from the Sprint TV listings or to select an available category. Note: The first time you access a channel, you will be prompted to purchase access (unless the channel doesn't have a monthly fee).
Playing a Clip With the Phone Closed The Touch-Sensitive Buttons on your phone’s external display let you access and play Sprint TV clips and other programming. 1. Press and hold . Your phone will vibrate and then launch Sprint TV. 2. Use the onscreen buttons to scroll to and select a channel or clip. 3. Press Select to begin playing a clip. 4. Use the onscreen buttons to control playback. As different options become available, different buttons may appear.
Sprint TV FAQs 1. Will I know if I'm receiving an incoming call while I'm viewing or listening to a media clip? No. All incoming calls will roll into voicemail while you are playing a clip. If the caller leaves a voicemail, the voicemail icon will be displayed on the screen. 2.
6. If I don't subscribe to a Sprint Power Vision Plan, will I still be able to view the Sprint TV clips? Yes. For service access charges, please consult your Sprint Service Plan or visit www.sprint.com. 7. What does it mean when the video pauses and I see the word “loading” at the bottom of the screen? This happens when the phone is loading the data necessary to play the clip. It typically occurs when there is heavy traffic on the network. 8.
10. Can I surf to a different channel while I am playing a clip? Yes. While you are playing a clip, you can use the up and down navigation keys to surf to a different channel. A small pop-up screen will be displayed that tells you which channel you are watching as well as other channels that you have access to. Use the navigation key to scroll through the different channels.
Sec tion 2L Using Bluetooth In This Section ⽧ Turning Bluetooth On and Off ⽧ Setting Up Your Bluetooth ⽧ Transferring Files Between Your Phone and Your PC DRAFT 12-19-07 Your phone features built-in Bluetooth technology, allowing you to share information more easily than ever before.
Turning Bluetooth On and Off By default, your device’s Bluetooth functionality is turned off. Turning Bluetooth on allows your phone to connect to other Bluetooth-capable devices. To turn Bluetooth on or off: 1. 2. 3. 4. 5. Press S > Tools > Bluetooth. Press Options (right softkey). Highlight Settings and press S. Highlight the Bluetooth Power field and press S. Use your navigation key to select On or Off, as desired and then press S. DRAFT 12-19-07 6. Press Save (left softkey) to save your settings.
Setting Up Your Bluetooth You need to connect your phone to your Bluetooth headset before you can begin using it. To do this, you need to: 䢇 Enter the name your phone uses for Bluetooth communication. 䢇 Set your phone to be discovered by other Bluetooth devices. 䢇 View your phone’s Bluetooth address. Your Phone’s Bluetooth Name Your phone’s Bluetooth name will be seen by other in-range Bluetooth devices, depending on your Visibility settings. Your phone comes with a default Bluetooth name.
Find Me By enabling Find Me, you make your phone visible (or discoverable) to other Bluetooth equipped devices. To enable Find Me and make your phone visible to other Bluetooth devices: 1. Press S > Tools > Bluetooth. 2. Highlight Find Me and press S. Your phone makes itself visible to other Bluetooth devices for three minutes. Paired Devices DRAFT 12-19-07 Bluetooth pairing establishes trusted connections between your phone and another Bluetooth device.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices. After a connection is established with a device, no other device can connect to your phone until the currently connected device is disconnected. When the connection is made, a Bluetooth message with the name of the connected device appears on the home screen.
Transferring Files Between Your Phone and Your PC You can transfer files such as music, pictures, and video between your phone and Bluetooth-enabled PC or similar device. You do this using the File Transfer Profile (FTP) in your phone and the Bluetooth FTP client software found in most Bluetooth-enabled PCs. No external FTP client is necessary. Before transferring files, your phone must be paired with a PC. (For information on pairing, see “Paired Devices” on page 166.
Bluetooth Profiles All of the Bluetooth settings you configure are stored in your phone’s Bluetooth user profile. Different profiles can be used for specific Bluetooth functions. 䢇 File Transfer Profile (FTP) — This profile functions as a wireless data cable allowing the browsing and transfer of files using the Bluetooth client software available on most Bluetooth-enables PCs.
䢇 䢇 䢇 Object Push Profile (OPP) — This profile functions as a mechanism to allow for the transfer of contact information. Contacts and your business card can be transferred to other Bluetooth devices using this profile. In addition, this profile allows the phone to accept and receive contact and business card information from other Bluetooth devices. Advanced Audio Distribution Profile (A2DP) — This profile functions as a wireless stereo connection to stereo Bluetooth headsets.
Section 3 Sprint Service Features DRAFT 12-19-07
Section 3A Sprint Service Features: The Basics In This Section ⽧ Using Voicemail ⽧ Using SMS Text Messaging ⽧ Using SMS Voice Messaging ⽧ Using Caller ID ⽧ Responding to Call Waiting ⽧ Making a Three-Way Call ⽧ Using Call Forwarding ⽧ Updating Phone Software DRAFT 12-19-07 Now that you’ve mastered your phone’s fundamentals, it’s time to explore the calling features that enhance your Sprint Service. This section outlines your basic Sprint Service features.
Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Sprint Voicemail and personal greeting as soon as your phone is activated. If you need to set up your voicemail, see “Setting Up Your Voicemail” on page 5. Sprint Service Using Voicemail Voicemail Notification There are several ways your phone alerts you to a new message: 䢇 By displaying a message on the screen.
Sending an Incoming Call to Voicemail To send an incoming call directly to voicemail: Press Ignore (right softkey). 䊳 Retrieving Your Voicemail Messages You can review your messages directly from your wireless phone or from any other touch-tone phone. To dial from your wireless phone, you can either speed dial your voicemail or use the menu keys. Using One-Touch Message Access To retrieve your voicemail messages: Press and hold 1. (Your phone will dial your voicemail box.
Your phone offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level. Sprint Service Voicemail Options To turn Expert Mode on or off: 1. Press and hold 1 to access your voicemail. (If your voicemail box contains any new or saved messages, press * to access the main voicemail menu.
Sprint Callback You can return a call after listening to a message without disconnecting from voicemail. To return a call directly from voicemail: 䊳 Press 8 after listening to a message. Voicemail-to-Voicemail Message You can record and send a voicemail message to other Sprint Voicemail users. To record and send a voicemail message: 1. From the main voicemail menu, press 2 to send a message. DRAFT 12-19-07 2. Follow the voice prompts to send your voicemail message.
You can request confirmation that your voicemail message has been listened to when you send, forward, or reply to other Sprint users. To mark your message receipt requested: 1. After you have recorded a message, press 1 to indicate Sprint Service Voicemail-to-Voicemail Receipt Request that you are satisfied with the message you recorded. 2. Press 4 to mark receipt requested. 3. Press 1 to send your voicemail message.
Voicemail Menu Key Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu. The following list outlines your phone’s voicemail menu structure.
With SMS Text Messaging, you can send instant text messages from your phone to other messaging-ready phones — and they can send messages to you. In addition, SMS Text Messaging includes a variety of preset messages, such as “I’m running late, I’m on my way,” that make composing messages fast and easy. You can also customize your own preset messages (up to 160 characters) from your phone. Sprint Service Using SMS Text Messaging Sending a Text Message To compose an SMS Text message: DRAFT 12-19-07 1.
Replying to SMS Text Messages After your phone notifies you that it has received a message, follow the prompts to open and read it. You can also go to your Messaging Inbox by pressing S > Messaging > Text Messaging > Inbox. To reply to an SMS Text message: 1. While the message is open, press Reply (left softkey). 2. Compose your reply or use the preset messages. 䡲 䡲 䡲 If you want to include the original message in your reply, press Yes (left softkey).
In addition to sending and receiving SMS Text messages, your phone is enabled with SMS Voice Messaging. With SMS Voice Messaging, you can quickly and easily send a voicemail message to other SMS-enabled phones or to working email addresses without making a phone call. Just record a message and send it directly to the recipient’s phone messaging inbox. Sprint Service Using SMS Voice Messaging You can send SMS Voice messages to up 10 recipients simultaneously.
Playing an SMS Voice Message To play an SMS Voice message from the main menu: 1. Press S > Messaging > Voice SMS > Inbox. 2. Select the message you want to play. 3. Press S to play the message. To display the message options, press Options (right softkey). Note: When you receive an SMS Voice message in standby mode, your phone displays a notification and the option to open it right away. Composing SMS Voice Messages DRAFT 12-19-07 To compose an SMS Voice message: 1.
To reply to an SMS Voice message: 1. Press S > Messaging > Voice SMS > Inbox. 2. Select the message you want to reply to, press S, and then press Reply (left softkey). Sprint Service Replying to SMS Voice Messages 3. Select Voice SMS. 4. Press Record (left softkey). 5. Start recording after the beep. (You can record up to two minutes.) 6. When you finish recording, press Done (left softkey). 7. Press Send (left softkey) to send the message.
Using Caller ID Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps. To block your phone number from being displayed for a specific outgoing call: 1. Press *67. 2. Enter the number you want to call. 3. Press N. To permanently block your number, call Sprint Customer Service at 1-888-211-4727.
With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: Sprint Service Making a Three-Way Call 1. Enter a number you wish to call and press N. 2. Once you have established the connection, press Options (right softkey) > 3-Way Call, and press S. 3. Enter the second number you wish to call and press N. 4.
Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number — even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: 1. Press *72. 2. Enter the area code and phone number to which your future calls should be forwarded. 3. Press N. (You will hear a tone to confirm the activation of Call Forwarding.) DRAFT 12-19-07 To deactivate Call Forwarding: 1. Press *720. 2. Press S.
You can update the software on your phone by downloading software updates over the air. To update your phone's software: Sprint Service Updating Phone Software 1. Press S > Settings > Phone Info > Phone Software. Your phone checks for software updates. 2. If a software update is available press Yes (left softkey) to continue the update process. From this point, the software update may take up to 10 minutes to complete. 3.
Sec tion 3B Sprint Music and Your Player In This Section ⽧ Using the Sprint Music Store ⽧ Playing Music on Your Phone ⽧ Using Sprint Music Manager DRAFT 12-19-07 With the Sprint Music Store and Player, you can download and play your favorite music wherever and whenever you want. You can even use the Sprint Music Manager on your computer to manage all your music and transfer songs to your phone’s microSD card.
Using the Sprint Music Store The Sprint Music Store enables you to purchase and download digital music files to play on your phone or PC. You can access the Sprint Music Store right from your phone’s main menu. When you enter the store for the first time, you will be prompted to set up your user identification and password. Sprint Music Accessing the Sprint Music Store To access the Sprint Music Store: 1. Press S > Music. 2.
Purchasing and Downloading Music Now that you’re in the store, you can shop for songs to purchase and download to your phone’s microSD card. To find and download music files from the Sprint Music Store: 1. From the Sprint Music Store opening page, select an option to browse the store: 䡲 Featured Music offers a revolving selection of highlighted songs and artists. 䡲 Categories allows you to choose from categories such as What’s Hot and New Releases, and to browse genres.
Playing Music on Your Phone Playing Music With the Phone Open 1. Press S > Music and use your right navigation key to select the Player tab. Note: Sprint Music The Sprint Music Store not only gives you access to great music, it also gives you a place to listen to and organize your music on your phone. You must have a microSD card installed to use this feature. 2. From the Player display, select an option: 䡲 䡲 䡲 DRAFT 12-19-07 All My Music to browse through all of your downloaded music.
Playing Music With the Phone Closed The touch-sensitive buttons on your phone’s external display let you access and play music from the Sprint Music Store Player. Note: You must have a microSD card installed to use this feature. 1. Press and hold . Your phone will vibrate and then launch the Sprint Music Store Player tab. 2. Press the play icon to begin playing your music. Songs will play in the order they appear in your music library. 3. Use the onscreen buttons to control playback.
Using Sprint Music Manager Sprint Music The Sprint Music Manager application is a program you can download to your computer to help you organize, manage, and play all your music. You can also use the Sprint Music Manager to copy your compatible music files right from your computer to your phone’s microSD card (using the adapter or an optional USB connection), including purchases you make from the Sprint Digital Lounge. Getting Sprint Music Manager 1. On your computer, go to www.sprint.
Overview of Sprint Music Manager Sprint Music Manager makes it easy to organize music on your computer, acquire new music from the Sprint Digital Lounge, and transfer music to your phone’s microSD card. The Sprint Music Manager application screen is divided into three tabs: 䢇 Manage allows you to organize and manage all the music on your computer.
S ec t i o n 3 C Sprint Voice Command In This Section Getting Started With Sprint Voice Command ⽧ Creating Your Own Address Book ⽧ Making a Call With Sprint Voice Command ⽧ Getting Information With Sprint Voice Command DRAFT 12-19-07 Voice Command ⽧ With Sprint Voice Command, reaching your friends, family, and coworkers has never been easier — especially when you’re on the go. You can even listen to Web-based information, such as news, weather, and sports.
Getting Started With Sprint Voice Command With Sprint Voice Command: 䢇 You can store all your contacts’ phone numbers, so you can simply say the name of the person you want to call. 䢇 There’s no need to punch in a lot of numbers, memorize voicemail passwords, or try to dial while you’re driving. 䢇 You can call anyone in your address book — even if you don’t remember their phone number. 䢇 You don’t need to worry about losing your Contacts or address book.
Creating Your Own Address Book You can program up to 500 names into your personal address book, with each name having up to five phone numbers. That’s 2,500 phone numbers, and with the advanced technology of Sprint Voice Command, you can have instant access to all of them. DRAFT 12-19-07 Section 3C: Sprint Voice Command Voice Command There are four ways to update your address book: 䢇 On the Web. Go to www.talk.sprintpcs.
Making a Call With Sprint Voice Command To make a call with Sprint Voice Command: 1. Press *N and you’ll hear the “Ready” prompt. 2. After the “Ready” prompt, simply say, in a natural voice, “Call” and the name of the person or the number you’d like to call. (For example, you can say, “Call Jane Smith at work,” “Call John Baker on the mobile phone,” “Call 5551234,” or “Call Bob Miller.”) 3. Your request will be repeated and you will be asked to verify. Say “Yes” to call the number or person.
Getting Information With Sprint Voice Command To access information using Sprint Voice Command: 1. Press *N. 2. Say “Call the Web” and choose from a listing of information categories like news, weather, and sports. Simply say “Call news room,” “Call the weather,” “Call Sports Central,” etc. Note: DRAFT 12-19-07 Sprint Voice Command is not available while roaming off the Sprint National Network.
Section 4 Safety and Warranty Information DRAFT 12-19-07 200
Section 4A Important Safety Information In This Section General Precautions ⽧ Safety and General Information ⽧ FCC Notice To Users ⽧ Hearing Aid Compatibility ⽧ Specific Absorption Rate Data ⽧ Information From the World Health Organization ⽧ Product Registration ⽧ Owner’s Record ⽧ Phone Guide Proprietary Notice ⽧ Export Law Assurances ⽧ Wireless: The New Recyclable ⽧ California Perchlorate Label ⽧ Privacy and Data Security ⽧ Smart Practices While Driving DRAFT 12-19-07 Important
General Precautions There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. 䢇 Hold the phone with the antenna raised, fully-extended, and over your shoulder. 䢇 Try not to hold, bend, or twist the phone’s antenna. 䢇 Do not use the phone if the antenna is damaged. 䢇 Speak directly into the mouthpiece. 䢇 Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery.
Safety and General Information This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.1 Exposure to Radio Frequency (RF) Energy Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.
Product Operation When placing or receiving a phone call, hold your mobile device just like you would a landline phone. If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting.
Persons with implantable medical devices should observe the following precautions: 䢇 ALWAYS keep the phone more than 20 centimeters (8 inches) from the implantable medical device when the mobile vice is turned ON; 䢇 DO NOT carry the phone in a breast pocket; 䢇 Use the ear opposite the implantable medical device to minimize the potential for interference; 䢇 Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.
䢇 䢇 Pull off the road and park before making or answering a call if driving conditions so require. Do not place a mobile device in the airbag deployment area. Responsible driving practices can be found in the “Smart Practices While Driving” section of this guide (see page 220) and/ or at the Motorola Web site: www.motorola.com/callsmart. Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can't concentrate on driving.
Symbol Definition Important safety information follows. 032374o Do not dispose of your battery or mobile device in a fire. 032376o Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. 032375o Do not throw your battery or mobile device in the trash. Li Ion BATT 032378o Your mobile device contains an internal lithium ion battery. DRAFT 12-19-07 Do not let your battery, charger, or mobile device get wet.
Seizures/Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashinglights feature (if available) on your mobile device.
FCC Notice To Users Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.
Hearing Aid Compatibility A number of Sprint Nextel phones have been tested for hearing aid compatibility. When some wireless phones are used with certain hearing aids, users may detect a noise which can interfere with the effectiveness of the hearing aid. Some hearing aids are more “immune” than others to this interference noise, and phones can also vary in the amount of interference noise they may generate. ANSI standard C63.
“T” Rating: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing aid's telecoil (“T Switch” or “Telephone Switch”) than unrated phones. (T4 is the “better” or higher of the two ratings.) On those models with a telecoil mode setting, this rating is determined only with the phone so set. For setting instructions, see “Features for the Hearing Impaired” in the section entitled “Advanced Calling Features”. Note that not all hearing aids have telecoils in them.
Specific Absorption Rate Data This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities.
Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 0.
Information From the World Health Organization Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using hands-free devices to keep mobile phones away from your head and body. Source: WHO Fact Sheet 193 Further information: http://www.who.int.
Owner’s Record The model number, regulatory number and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: V950 by Motorola Serial No.
Wireless: The New Recyclable Your mobile device can be recycled. Recycling your mobile device reduces the amount of waste disposed in landfills and allows recycled materials to be incorporated into new products. The Cellular Telecommunications Industry Association (CTIA) and its members encourage consumers to recycle their mobile devices and have taken steps to promote the collection and environmentally sound recycling of end-of-life devices.
California Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: “Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.” There is no special handling required by consumers.
Privacy and Data Security Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information: 䢇 Monitor access —Keep your mobile device with you and do not leave it where others may have unmonitored access. Lock your device’s keypad where this feature is available.
If you have further questions regarding how use of your mobile device may impact your privacy or data security, please contact Motorola at privacy@motorola.com, or contact Sprint Customer Service.
Smart Practices While Driving SM Drive Safe, Call Smart Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Contact www.motorola.com/callsmart for more information. Your mobile device lets you communicate by voice and data— almost anywhere, anytime, wherever wireless service is available and safe conditions allow.
䢇 䢇 䢇 䢇 Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road. Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies. Use your mobile device to help others in emergencies.
Sec tion 4B Motorola’s Warranty In This Section ⽧ Motorola Limited Warranty for the United States and Canada ⽧ Service and Repairs DRAFT 12-19-07 Your phone has been designed to provide you with reliable, worryfree service. If for any reason you have a problem with your equipment, please refer to Motorola’s warranty in this section. For information regarding the terms and conditions of service for your phone, please visit www.sprint.com or call Sprint Customer Service at 1-888-211-4727.
Motorola Limited Warranty for the United States and Canada What Does this Warranty Cover? DRAFT 12-19-07 Products and Accessories Products Covered Length of Coverage Products and Accessories as defined above, unless otherwise provided for below. One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below. Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases.
Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Consumer and Professional Two-Way Radio Accessories. Ninety (90) days from the date of purchase by the first consumer purchaser of the product. Products and Accessories that are Repaired or Replaced.
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products.
Who Is Covered? This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
How to Obtain Warranty Service or Other Information USA Phones 1-800-520-6403 Pagers 1-800-548-9954 Two-Way Radios and Messaging Devices 1-800-353-2729 Canada All Products 1-800-461-4575 TTY DRAFT 12-19-07 1-888-390-6456 For Accessories and Software, please call the telephone number designated above for the product with which they are used.
What Other Limitations Are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
Service and Repairs Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-520-6403 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
Index A Abbreviated Dialing 40 Accessories 20 Charger 20 Airplane Mode 60 Alarm Clock 102 Answering Calls 34 B Backlight 51 Battery 22–29 Capacity 22 Charging 28 Installing 25 Bluetooth 163–170 Creating An Entry 90 Email Address 92 Entry Consists Of 88 filtering 90 finding Email addresses 90 Finding Entries 89 Finding Names 89 Memory Status 95 Picture 92 Ringer 92 Speed Dial Numbers 90, 91 Currency Converter 111 D Data Roam Guard 81 Data Services Data Profile 74 Dialing Options 33 Display Language 64 Displ
L Location Settings 55 Lock Code Changing 68 Locking Your Phone 67 M Making Calls 32 Menu iv Menu Style 52 Messaging Setting Alerts 56 Music 188–194 N Notepad 113 S Safety medical devices 204 Security 66–75 Security Menu 67 Service 411 8 Account Passwords 6 Activation 4 Automated Invoicing 7 Operator Services 8 Setting Up 2 Sprint 411 8 Voicemail 5 www.sprint.
Sprint TV 156–162 Channel Options 157 FAQs 160 Sprint Voice Command 195– 199 Address Book 197 Making a Call 198 Stop Watch 111 Storing Pictures 141 T Taking Pictures 137–140 Text Greeting 51 Three-Way Calling 185 Tip Calculator 108 TTY Use 61 Turning Your Phone On and Off 21 DRAFT 12-19-07 U Unit Converter 112 Unlocking Your Phone 68 V Videos Recording 144 Voice Recognition 117–127 Voice Services 116–127 Voicemail Menu Key 178 Options 175 Retrieving 174 Setting Up 5, 173 Volume 49 W Warranty 222–229 Worl