User's Manual

61Safety, Regulatory & Legal
Prior authorization expressed by the service requester, Motorola Comercial, S.A. de C.v. shall
use used, equally functioning, refurbished, repaired or second hand parts or spare parts to
repair the “Product.” Software updates shall not be provided.
II. Duration of the Guarantee
The duration of the guarantee shall be one year starting from the purchase date of the new
“Product” or “Accessory” at an authorized establishment.
III. Procedure for Exercising the Guarantee
To demand the fulfillment of this guarantee, the address where the “Product” or “Accessory”
was purchased must be sent to the address of the
Person Responsible for the
“Products” and “Accessories” in Mexico
:
or to the address of the authorized service center (which you can consult free of charge by
calling 01 800 021 0000) and presenting the “Product” or “Accessory” with its parts and
components.
To exercise this guarantee, you must present the “Product” or “Accessory” and this
Guarantee Policy duly sealed by the establishment where it was purchased. In the event that
this policy was not established on the date in which the “Product” or “Accessory” was
purchased, you must present the receipt from this purchase.
IV. Limitations or Exceptions of this Guarantee
The guarantee shall not be valid:
• When the “Product” or “Accessory” had been used in conditions different than normal
conditions.
• When the “Product” or “Accessory” had not been operated in accordance with the
accompanying usage instructions.
• When the “Product” or “Accessory” had been changed or repaired by people who are not
authorized by the national manufacturer, importer or respective responsible retailer
• Abuse, Misuse and Accidents: Defects or damage that result from abuse, misuse or
accidents, including but not limited to: (a) improper handling, usage, operation or storage
Motorola Comercial, S.A. de C.V.
Bosque de Alisos 125
Col. Bosques de las Lomas
Del. Cuajimalpa de Morelos
C.P. 05120 México, D.F.
Phone Number: (55) 5257-6700
2 MAY 2012