iM1100 Wireless Modem for WindowsTM 95, WindowsTM 98, Windows 2000, and WindowsTM NT User’s Guide
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Table of Contents iM1100 Wireless Modem...................................................................................1 Setting Up Your Modem ...................................................................................2 Using the Modem .............................................................................................12 Getting Status Information .............................................................................15 SIM Card Personal Identification Number (PIN) ................
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iM1100 Wireless Modem iM1100 WIRELESS MODEM C ongratulations on purchasing your Motorola iM1100 wireless modem. Your iM1100 modem offers wireless access to the internet. This wireless modem offers the following features: • Packet Data • Circuit Data/Fax. The iM1100 wireless modem and iDEN Wireless Data Services software provide you with the capability of performing your most important laptop computer activities, like connecting to the internet or corporate intranets, from outside your office or home.
LOGO HERE SETTING UP YOUR MODEM Installation Requirements To install the Wireless Data Services software onto your laptop, you need the following: • • • An iM1100 Wireless Modem. The Wireless Data Services software (provided in your package) An IBM®-compatible PC with: - An Intel® 586 (or higher) processor - Microsoft® Windows® 95 installed, Windows® 98, Windows® NT, and Windows® 2000.
Setting Up Your Modem Inserting the iM1100 Wireless Modem After you open the the installation program, this prompt appears: 1. Insert your SIM card into the iM1100 wireless modem as directed in the instructions on the back of the modem. 2. Insert the iM1100 wireless modem into the PCMCIA slot in you laptop. 3. Click OK.
LOGO HERE 2. Click Next when this welcome window appears: 3. When the User Information window appears, enter your name and your company’s name. Then click Next. 4. When the Choose Destination Location window appears, choose a destination location or use the default. Then click Next. 5. In the Select Program Folder window, choose a destination folder, or use the default. Then click Next. 6. To complete the installation, click Finish in the Setup Complete window.
Setting Up Your Modem value shown for Maximum Speed is 19200. If a different value is shown, select 19200 from the drop-down list. Completing the Installation on Windows 95/Windows 98 1. Click Next when this welcome window appears: 2. When the User Information window appears, enter your name and your company’s name. Then click Next. 3. When the Choose Destination Location window appears, choose a destination location or use the default. Then click Next. 4.
LOGO HERE corresponding COM port button. • Or, select a COM port by clicking its selection button.. IMPORTANT If you do not choose Auto Detect and Accept the default baud rate of 19200, ensure the settings for the baud rate setting for your laptop and the baud rate setting for your iM1100 wireless modem are the same. 7. If you want to change the baud rate, click the down arrow to make another selection. Be sure that “Done” appears in the status box before you continue. 8. Click OK.
Setting Up Your Modem window. Completing the Installation on Windows NT To use the iM1100 wireless modem on Windows NT, you must install the Wireless Data Services software and configure Remote Access Service (RAS) for the iM1100 wireless modem. RAS enables you to work outside as though directly connected to a network To continue the software installation: 1. Click Next when this welcome window appears: 2. When the User Information window appears, enter your name and your company’s name.
LOGO HERE 6. An information window appears saying that Wireless Data Services software will be installed. Click OK. 7. When the Install New Modem window opens, you may allow your system to search for the modem, or chose to select it from a list. If you allow the system to select a modem, click Next now and skip to step 14. 8. Click Next to continue to the modem selection window. In this window, you can choose a modem from a list of modem manufacturers and model, or install a modem from a disk.
Setting Up Your Modem 11. Select the im1100.inf file and click Open. 12. The Install From Disk window appears again. Click OK 13. The Install New Modem window appears again. Make sure that iM1100 Wireless Modem is selected and click Next. 14. When the Port Selection window appears, select the COM port to which your modem is connected. Then click Next. 15. Click Finish. After the software installation is finished, the Configure the Data Modem in RAS Manager window appears.
LOGO HERE 3. In the Remote Access Setup window, click Add. NOTE If a modem is already inserted in the same COM port as the iM1100 modem, click “Remove” to remove it and then click “Add”. 4. In the RAS Device window, ensure the COM port for your iM1100 modem is selected. Click OK. 5. The Remote Access Setup window now shows the added COM port. Click Continue. 6. In the Network Services Selection window, click Close. 7. When the Computer Restart window appears, click Yes. 8.
Setting Up Your Modem The LED located on the iM1100 wireless modem and the background of the iM1100 Wireless Data Services icon on you toolbar turn solid green to indicate that your modem is packet-data registered. iM1100 Wireless Data Services icon Setting or Disabling Your SIM PIN The first time you use your modem, you must choose a SIM PIN or disable the SIM PIN requirement. See “SIM Card Personal Identification Number (PIN)” on page 19.
LOGO HERE USING THE MODEM Connecting to the Internet To connect the iM1100 wireless modem to the internet or an intranet: 1. Start the iM1100 Wireless Modem Services Status Program on your laptop. This window appears. 2. Click Connect. As the connection starts, you will see the following messages: CONNECTING CONNECTED SUCCESSFULLY 3. If prompted, enter your SIM PIN. See “SIM Card Personal Identification Number (PIN)” on page 19. You may now use your modem. www.motorola.
Using the Modem Disconnecting from the Internet To close your modem’s connection: 1. If the iDEN Packet Data Services window is not open, open it by clicking on the iM1100 wireless modem icon on your taskbar. 2. From the iDEN Packet Data Services window’s menu bar, choose Mode > Exit and Disconnect or close the window. This disconnects your modem from the network and closes the status window.
LOGO HERE If You Lose Connection If you lose connection, you will see the following message: To re-establish your connection, click Reconnect. Running Applications over Packet Data You can run any standard TCP/IP application during a packet data session. NOTE When a packet-data session is active, any software specifically configured for use with other service providers may be required to be reconfigured for use with your service provider. www.motorola.
Getting Status Information GETTING STATUS INFORMATION Using the iDEN Packet Data Connection Window To display the iDEN Packet Data Connection window, click the Packet Data Connection icon located on the taskbar. This window will provide you the with current connection baud rate, duration, bytes received, and bytes sent. Bytes count includes: • Data sent and received through the iDEN Packet Data Network.
LOGO HERE Using the iDEN Packet Data Service Window To display the iDEN Packet Data Service window click on the iM1100 wireless modem icon on your taskbar. iDEN Packet Data Service window displays the following information: • The body window displays status icons that tell you how your modem in functioning. • The status bar indicates the Packet Data Status, Equipment IP Address, and the number of kilobytes that were sent and received through the iDEN Packet Data Network (during the current connection).
Getting Status Information • Advanced mode displays technical information about service provider, signal strength, and the number of kilobytes sent and received for the current packet data session. Status Icons These status icons appear in the body of iDEN Packet Data Service window: Icon Indicates... 3456 Battery Strength icons — remaining battery charge. More bars on the battery indicate a greater charge. a Signal Strength icons — strength of the network signal.
LOGO HERE Advanced Mode Information The following addition information is displayed in Advanced Mode: Carrier No. The hexadecimal equivalent for the service provider number of a cell Color Code The hexadecimal value for the service provider color code SQE The decimal value for the Signal Quality Estimate in decibels (dB) RSSI The value that represents the signal strength power received in dBm units.
SIM Card Personal Identification Number (PIN) SIM CARD PERSONAL IDENTIFICATION NUMBER (PIN) To prevent unauthorized use of your modem, your SIM card is protected by a PIN. Each time the modem is powered on, you must enter your PIN. You can change or disable your PIN if desired. NOTE: Disabling your PIN enables anyone to use your modem. If you disable your PIN, you must still keep the SIM card in the modem to make calls.
LOGO HERE Changing the PIN To change your SIM PIN: 1. From the User Settings window, enter your current 4- to 8-digit PIN. An asterisk appears for each character entered. 2. Enter your new 4- to 8-digit PIN. Enter it again to verify it. 3. Click OK. Unblocking the PIN If you forget your PIN and unsuccessfully enter it three times, access to your iM1100 will be blocked.
SIM Card Personal Identification Number (PIN) When the PIN requirement is disabled, the modem can be used without entering a PIN. ! If you disable the PIN requirement, you remove protection of personal data on your SIM card. Anyone can then use your modem and access your personal data.
LOGO HERE CUSTOMER SUPPORT For technical support, contact your service provider. Before you call, have your subscription number available and make a note of the exact problems and error messages you encountered. NOTE Additional information for iDEN Wireless Data Services can be found on the Motorola iDEN web site at: http://www.mot.com/iDEN www.motorola.
Accessories ACCESSORIES Table 1: Accessories Table Kit Number Model Description ANTENNAS HAF9067A Mobile Roof Mount Antenna FAD5524A Mobile Window Antenna RAF4136AMM Magnetic Antenna NKN6557A Adaptor Cable for External Antenna 23
LOGO HERE Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR INTEGRATED MULTI-SERVICE PORTABLE RADIO. RF Operational Characteristics Your radio product contains a radio frequency transmitter to convey the information you wish to send as well as occasional automatic signals used to sustain connection to the wireless network, and a receiver which enables you to receive communication and connection information from the network.
PORTABLE RADIO PRODUCT OPERATION AND EME EXPOSURE To assure optimal radio product performance and make sure human exposure to radio frequency electromagnetic energy is within the guidelines set forth in the above standards, always adhere to the following procedures: Antenna Care Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the radio product and may violate FCC regulations.
LOGO HERE Approved Accessories For a list of approved Motorola accessories, call 1-800-453-0920, visit our website at www.mot.com/iden or look in the accessory section of this manual. THIS RADIO PRODUCT MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless radio product is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
Electro Magnetic Interference/Compatibility Electro Magnetic Interference/Compatibility NOTE: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so.
LOGO HERE Use While Driving Check the laws and regulations on the use of radio products in the area where you drive. Always obey them. When using the radio product while driving, please: • • • Give full attention to driving and to the road. Use hands-free operation, if available. Pull off the road and park if driving conditions so require. www.motorola.
Operational Warnings ! Operational Warnings WARNING For Vehicles with an Air Bag Do not place a portable radio product in the area over the air bag or in the air bag deployment area. Air bags inflate with great force. If a portable radio is placed in the air bag deployment area and the air bag inflates, the radio product may be propelled with great force and cause serious injury to occupants of the vehicle.
LOGO HERE ! Operational Cautions Caution Antennas Do not use any portable radio product that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. Batteries All batteries can cause property damage and/or bodily injury, such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot.
Operational Cautions If the radio product does not work after following the steps listed above, contact your dealer for servicing information. Clean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals that could seriously damage the radio product. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying liquids directly on the radio product.
LOGO HERE Accessory Safety Information IMPORTANT: SAVE THESE ACCESSORY SAFETY INSTRUCTIONS • Before using any battery or battery charger, read all the instructions for and cautionary markings on (1) the battery, (2) the battery charger, which may include a separate wall-mounted power supply or transformer, and (3) the radio product using the battery. • Do not expose any battery charger to water, rain, or snow as they are designed for indoor or in-vehicle use only.
Accessory Safety Information • • • • • • Do not operate any battery charger if it has received a sharp blow, has been dropped, or has been damaged in any way; take it to a qualified service technician. Do not disassemble a battery charger; take it to a qualified service technician when service or repair is required. Incorrect reassembly may result in a risk of electric shock or fire. Maximum ambient temperature around the power supply or transformer of any battery charger should not exceed 40°C (104°F).
LOGO HERE GLOSSARY asynchronous Data without an accompanying time signal. Timing is built into data characters as start and stop bits. AT command An order entered into the computer to request your modem to perform certain actions, such as dial a telemodem number. AT commands are Hayes-compatible modem commands. baud rate Signaling speed of the modem. Common baud rates are 2400, 4800, 9600, 19200, and 56k. bps Bits per second. The rate at which data passes over the telemodem line or through the air.
Glossary command mode The mode that accepts AT commands. Also known as Terminal Mode. When your modem is in this mode, it is waiting to receive AT commands that you type from your communication software. communication software A computer program designed to connect your computer to an external source, such as another computer or a fax machine. data services One of the functions of your iM1100 modem. Wireless data services uses both circuitswitched and packet data transmissions.
LOGO HERE DTE Data Terminal Equipment. A computer or hand-held device that generates and receives data, and provides functions that control data communications through a device like the modem. hand-held devices Small computing appliances, such as palm tops, personal digital assistants, and penbased computers. home agent The server that is responsible for routing data from your home network to your computer. iDEN service provider Provider of circuit data services and packet data services.
Glossary non-volatile memory Permanently stored information. It is not lost when the power is turned off. packet data A block of data for transmission. parity bit An error-checking method in asynchronous transmission. An additional non-data bit added to a group of bits to indicate whether the number of bits in the group is odd or even. PIN Personal Identification Number. A security number that allows you to access a system. PPP Point-to-point protocol.
LOGO HERE service provider Provides your computer with Internet access. Also known as an ISP (Internet Service Provider). service-specific software A program that is designed for a designated online service. stop bit A data bit used in asynchronous transmission to signal the end of a character. system administrator The person responsible for monitoring computer activity in a specified area, such as a department or a company. terminal mode The mode that accepts AT commands.
