Two-Way Radios User Guide DLR1020, DLR1060 models
CONTENTS 1 12 13 14 15 16 16 17 18 CONTENTS Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Product Safety . . . . . . . . . . . . . . . . . . . . . . . .3 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . .4 Package Contents . . . . . . . . . . . . . . . . . . . . . .4 FCC Licensing Information . . . . . . . . . . . . .6 Batteries and Chargers Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . .7 Operational Safety Guidelines. . . . . . . . . . . . .
CONTENTS English Checking Battery Status . . . . . . . . . . . . . . . .27 Selecting a Channel . . . . . . . . . . . . . . . . . . .28 Programmable Top Button Options. . . . . . . .28 Programmable Top Button Options: . . . .28 Transmitting and Receiving. . . . . . . . . . . . . .29 Talking to a Group in a Channel . . . . . . .29 Private Reply . . . . . . . . . . . . . . . . . . . . . . . . .29 Private Reply Request . . . . . . . . . . . . . .30 Private Reply Hang Time . . . . . . . . . . . .
PRODUCT SAFETY ! Caution www.motorolasolutions.com/DLR PRODUCT SAFETY PRODUCT SAFETY AND RF EXPOSURE COMPLIANCE For a list of Motorola-approved batteries and other accessories, visit the following website which lists approved accessories: Before using this product, read the operating instructions and RF energy awareness information contained in the Product Safety and RF Exposure booklet enclosed with your radio.
INTRODUCTION INTRODUCTION Thank you for purchasing the Motorola® DLR Series Radio. This radio is a product of Motorola's 80 plus years of experience as a world leader in the designing and manufacturing of communications equipment. The DLR Series radios provide cost-effective communications for businesses such as retail stores, restaurants, schools, construction sites, manufacturing, property and hotel management and more.
For a copy of a large-print version of this user guide or for product-related questions, contact INTRODUCTION 1-800-448-6686 in the USA 1-800-461-4575 in Canada 1-888-390-6456 on TTY (Text Telephone) For product related information, visit us at: www.motorolasolutions.
FCC LICENSING INFORMATION FCC LICENSING INFORMATION English DLR Series business two-way radios operate in the license-free 900 MHz ISM Band (902 – 928 MHz) and are subject to the Rules and Regulations of the Federal Communications Commission (FCC). This device complies with part 15 of the FCC Rules and RSS210 of the Industry Canada.
3. and cord, pull by the plug rather than the cord when disconnecting the charger. 4. extension cord could result in risk of fire and electric shock. If an extension cord must be used, make sure that the cord size is 18AWG Before using the battery charger, read all the instructions and cautionary markings on the charger, • the battery, and • the radio using the battery 1. To reduce risk of injury, charge only the for lengths up to 100 feet (30.48 m), and 16AWG for lengths up to 150 feet (45.72 m).
BATTERIES AND CHARGERS SAFETY INFORMATION OPERATIONAL SAFETY GUIDELINES • Turn the radio OFF when charging battery. • The charger is not suitable for outdoor use. Use only in dry locations/conditions. • Connect charger only to an appropriately fused and wired supply of the correct voltage (as specified on the product). • Disconnect charger from line voltage by removing main plug.
RADIO OVERVIEW PARTS OF THE RADIO Antenna Power Button Tx/Rx Indicator LED Audio Accessory Connector Volume/Up-Down Control Buttons Menu Button PTT (Push-ToTalk) Button RADIO OVERVIEW Programmable Top Button Microphone Battery Speaker 9 English
Power Button Tx/Rx Indicator LED Used to turn the radio ON or OFF. Used to indicate whether the radio is on standby, receiving or transmitting. RADIO OVERVIEW Programmable Top Button This Programmable Top button can be configured by the Programming Mode to initiate private call, private direct call, call all available or disable. Note: The Programmable Top button must be set to be configurable in the user menu via CPS in order to appear in the device user menu.
Table 1: DLR Series Radio Specifications Model Frequency Band Transmit Power (Watts) Number of Channels Antenna DLR1020 ISM 900 MHz 1 2 Non-removable DLR1060 ISM 900 MHz 1 6 Non-removable 11 RADIO OVERVIEW This User Guide covers multiple DLR Series models, and may detail some features your radio does not have.
BATTERY FEATURES RADIO OVERVIEW DLR Series radios provide the standard Lithium-Ion English Note: Batteries that come in different capacities that defines the battery life may be available in future. About the Li-Ion Battery The DLR Series radio comes equipped with a rechargeable Li-Ion battery. This battery should be fully charged before initial use to ensure optimum capacity and performance. Battery life is determined by several factors.
Battery Recycling and Disposal Many retailers and dealers participate in this program. For the location of the drop-off facility closest to you, access RBRC's Internet web site at: www.rbrc.com or call: 1-800-8-BATTERY This internet site and telephone number also provides other useful information concerning recycling options for consumers, businesses and governmental agencies. 13 RADIO OVERVIEW Li-Ion rechargeable batteries can be recycled.
Installing the Lithium-Ion (Li-Ion) Battery RADIO OVERVIEW 1 2 1. Slide the latch at the top of the battery door to the unlock position and lift up the battery door at the center recess. 2. Align the battery contacts with the tabs in the battery compartment. Insert the contact side of the battery first, 3. Put the battery door back on the radio. Slide the latch to the lock position then press the battery down to secure in place. English 14 .
Removing the Lithium-Ion (Li-Ion) Battery RADIO OVERVIEW 1. Turn OFF the radio. 2. Slide the latch at the top of battery door to the unlock position and lift up the battery door at the center recess. 3. Pull on the battery removal tab until battery is disengaged from battery compartment. 4. Pull the battery away from radio.
Power Supply, Adaptor and Drop-in Tray Charger 1. The radio is equipped with one Drop-in Tray Charger and one Power Supply with Adaptor. For more information, refer to “Chargers” on page 57. RADIO OVERVIEW Holster Insert the radio into the base of the holster at an angle. Press the radio against the back of the holster until the hooks on the holster are inserted in the top recesses of the battery. 2.
Battery Life Information When the Battery Save feature is set to ON (enabled by default), the battery life lasts longer. The following table summarizes battery life estimations: Note: Battery Type Battery Save OFF Battery Save ON Standard 10.0 - 12.0 Hours TBA Battery life is estimated based on 5% transmit / 5% receive / 90% standby standard duty cycle.
Charging the Battery RADIO OVERVIEW The DLR Series radio comes with a Standard Power Supply. Charging with the Drop-in Tray Single Unit Charger (SUC) To charge the battery (with the radio attached), place it in a Motorola-approved Drop-in Tray Single Unit Charger or Drop-in Tray Multi Unit Charger. 1. Place the Drop-in Tray Charger on a flat surface. 2. Insert the connector of the Power Supply into the charger port on the back of the Drop-in Tray Charger. 3.
Note: When charging a battery attached to the radio, turn the radio OFF to ensure a full charge. See “Operational Safety Guidelines” on page 8 for more information. Part Number HKNN4013_ Description Li-Ion Battery 1800mAh RADIO OVERVIEW Charging A Stand-Alone Battery Table 3: Motorola Authorized Batteries To charge only the battery - at step 4 on page 18, insert the battery into the tray, with the inside surface of the battery facing the front of the Drop-in Tray Single Unit Charger as shown above.
Drop-in Tray Charger Charge Status Indicators Table 4: Charge Status LED Indicator RADIO OVERVIEW LED Indication Charger State Charger Ready for Use Single Flash Green Slow Flash Amber Fast Flash Red Waiting to Charge(*) Battery Fault(**) Charging Steady Red Steady Green Charged(***) No Battery in Pocket LED Off (*) Battery temperature is too warm or too cold or wrong power voltage is being used. (**) Normally, re-positioning the battery pack will correct this issue.
Drop-in Tray Charger Battery State of Charge Indications Table 5: Battery State of Charge Battery State of Charge Flash Red 1 Time Flash Amber 2 Times RADIO OVERVIEW LED Indication Battery Low Battery Medium Battery High Flash Green 3 Times If there is NO LED indication: 1. Check if the radio with battery, or the battery alone, is inserted correctly. (refer to step 4 of "Charging with the 2. Ensure that the power supply cable is securely plugged into the charger socket using an appropriate AC 3.
Estimated Charging Time RADIO OVERVIEW The following table provides the estimated charging time of the battery. For more information, see “Battery” on page 57. English Table 6: Battery Estimated Charging Time Estimated Charging Time Charging Solutions Standard Battery Standard 22 ≤ 3.
Charging a Radio and Battery using a Multi Unit-Charger - MUC (Optional Accessory) 1. Place the Multi-Unit Charger on a flat surface. 2. Insert the power cord plug into the MUC’s dual 3. Plug the power cord into an AC outlet. 4. Turn the radio OFF. 5. Insert the radio or battery into the charging pin connector at the bottom of the MUC. RADIO OVERVIEW pocket with the radio or battery facing away from the contacts.
Multi-Unit Charger Charge Status Indicators Table 7: Charge Status LED Indicator RADIO OVERVIEW LED Indication Charger State Charger Ready for Use Single Flash Green Slow Flash Amber Fast Flash Red Waiting to Charge(*) Battery Fault(**) Charging Steady Red Steady Green Charged(***) No Battery in Pocket LED Off (*) Battery temperature is too warm or too cold or wrong power voltage is being used. (**) Normally, re-positioning the battery pack will correct this issue.
Multi-Unit Charger Battery State of Charge Indications Table 8: Battery State of Charge Flash Red 1 Time Flash Amber 2 Times Battery State of Charge RADIO OVERVIEW LED Indication Battery Low Battery Medium Battery High Flash Green 3 Times If there is NO LED indication: 1. Check if the radio with battery or the battery alone, is inserted correctly (refer to step 5 of "Charging a Radio and Battery using a Multi Unit-Charger - MUC (Optional Accessory)" on page 23). 2.
RADIO OVERVIEW Notes English 26
GETTING STARTED Note: TURNING RADIO ON/OFF To turn ON the radio, press and hold the Power button until the radio plays the power up tone and the standby light begins to blink. To turn the radio OFF, press and hold the Power button (~3 seconds) until the radio Tx/ Rx Indicator LED turns OFF and power down tone is heard. CHECKING BATTERY STATUS To check the battery status: ADJUSTING VOLUME • Press the (+) button to increase the volume, or the (-) button to decrease the volume.
GETTING STARTED SELECTING A CHANNEL To select a channel, press Menu button until the voice announcement “Channel , to change press + or -” is heard. Press (+) or (-) buttons to select the desired channel. An audible voice indicates the selected channel. To exit Channel Change, press the PTT button or wait for Menu timer to expire. PROGRAMMABLE TOP BUTTON OPTIONS The Programmable Top button can be configured to allow multiple calling options.
TRANSMITTING AND RECEIVING Press the (+) button to increase the volume, or the (-) button to decrease the volume. • To receive, listen through the speaker. To respond, press the PTT (Push to Talk) and WAIT to hear the Talk Permit Tone (a quick double beep) BEFORE you start speaking. Hold the radio vertically 1 to 2 inches (2.5cm to 5cm) from mouth when talking. Release the PTT to listen. • • The Tx/Rx Indicator slow blinks RED when on standby.
GETTING STARTED Private Reply Request Privately reply to someone talking to a group by pressing the Programmable Top Button (while the person is still talking) in order for your Private Reply request to be queued. Press button to queue up for private reply If your Private Reply request is successfully in queue, the Programmable Top Button starts blinking GREEN. Note: You will not be able to talk to the person privately UNTIL the person transmitting finish the transmission.
Programmable Top Button LED blinks GREEN when queued up GETTING STARTED talking). This time window is called "Group Hang Time" (check the CPS settings for more details). If you private reply within this Group Hang Time, you can talk privately to the last user that was transmitting. If the user is busy in another call you receive a "busy" tone instead. If you're out of the Hang Time window, you cannot talk privately but will still be in Group Talk mode.
GETTING STARTED Programmable Top Button LED stays solid GREEN while in private mode (either by receiving, transmitting or stand by). Programmable Top Button LED stays illuminated in Private Call Talking in a Private Mode Once you have entered the private mode (either due to Private Reply or Direct Private Call), the Programmable Top Button LED illuminates solid GREEN and you will hear a distinct Private Talk Permit Tone, to indicate your conversation is private.
Ending a Private Reply Or Direct Call To end a private or direct call: • Long press and hold the Programmable Top to the current selected channel or talkgroup. An end tone is heard by both call participants when the call is ended, or • Allow call hang timer to expire, effectively ending the call and return to the current select channel or talkgroup. Note: Ending a private or direct call by pressing and holding the Programmable Top Button is NOT possible if either radio is transmitting.
There will be tone reminders to alert you that you're still in queue (similar to Private Reply). GETTING STARTED Note: Programmable Top Button LED blinks when queued up You will not be able to talk to the person privately UNTIL the person on the other end finish the transmission. Press button to queue up for Private Direct Call Note: A call reminder tone sounds after 1 minute of being in queue followed by a reminder 4 minutes after.
TALK RANGE individual. Receiving radio’s Programmable Top Button TALK RANGE illuminates solid green and the receiver hears a they are in a private call. Model Programmable Top Button LED stays solid green while receiving in Private Direct Call ISM 900 MHz Industrial Multi-Level Inside steel/ concrete Industrial buildings Inside multilevel buildings Up to 300,000 Sq. Ft.
RADIO STATUS GETTING STARTED RADIO STATUS English LED INDICATION AUDIBLE TONE Channel Busy Not Available Busy Tone Cloning Mode Not Available “Cloning Mode” Cloning In Progress Double Blink Orange Not Available Fatal Error at Power up One Green Blink, One Orange Blink, One Green Blink, then repeat for 4 seconds TBA Low Battery Not Available TBA Low Battery Shutdown Fast Red Heartbeat TBA Power-Up Solid Red for 2 seconds “Battery Level , Channel ” ‘Idle’ Programming
ADVANCED RADIO CONFIGURATION The navigation is guided by an audible voice prompt. • Profile ID Number (PIN), • Maximum Channels, • Programmable Top Button Options, and • Microphone Gain. The Profile ID Number (PIN) feature allows you set unique 4 digits profile identification (0000 – 9999) to your radio. The Maximum Channels feature sets the number of maximum channels allowed in the radio. • Private Reply, • Private Direct Call, • Call All Available, and • Disabled.
“programming tone” sounds and you hear the 1. voice announcement “Programming Mode, announcement “Current Profile ID <####>, to ADVANCED RADIO CONFIGURATION press Menu to continue”. Note: 3. Short press the Menu button to navigate along change press (+) or (-)”. Note: 2. Radio PIN. The voice announces “First digit <#>, to change press (+) or (-)”.
Setting the Maximum Channels While in Programming Mode: 1. Press the Menu button until the voice While in Programming Mode: 1. 2. setting>, to change press (+) or (-)” is heard. Press the (+) or (-) button to cycle through the number of maximum channels allowed. The Note: voice announces the maximum channels set 2. 3. Numbers loop based on the number of channels allowed by your radio model. announces the options available “
Note: ADVANCED RADIO CONFIGURATION 2. English The default level of Microphone Gain is “Normal”. Press the (+) or (-) button to cycle through the 3 levels (Low, Normal and High) of Microphone Gain Available. The voice announces the options the Microphone Gain level selected “”. 3. Press the Menu button to continue to the next programmable feature available. Note: If you are transmitting in a noisy environment set the Microphone Gain to "Low".
Radio to be programmed USB Ports CPS Programming Cable Drop-in Tray Charger Figure 1: Setting up the radio to the CPS The easiest way to program or change features in your radio is by using the Customer Programming Software (CPS) and the CPS Programming Cable(*). CPS Software is available for free as web based downloadable software at: www.motorolasolutions.
CUSTOMER PROGRAMMING SOFTWARE (CPS) CLONING RADIOS To clone radios using the MUC, there must be at least two radios: You can clone DLR Series radio profiles from one Source radio to a Target radio by using any one of these 4 methods: • a Source radio (radio which profiles will be cloned • • a Target radio (the radio which profile will be Using a Multi Unit Charger (MUC- optional or copied from) and cloned from the source radio.
• Press the PTT button and the (-) button Notes: • If cloning fails, refer to “What To Do If Cloning Fails” on page 47. • Paired Target radios and Source radios must be of the same band type in order for the cloning to run successfully. • MUC pockets numbers should be read from left to right with the Motorola logo facing front. ON. • Wait for 3 seconds before releasing the buttons until the audible tone and voice announcement “Clone Mode Serial” are heard. 3. 4.
CUSTOMER PROGRAMMING SOFTWARE (CPS) 2. Power the Target radio following the sequence below: • Press the PTT button and the (-) button • ON. • sure the cable switch is in “CPS Digital” position buttons until the audible tone and voice and the USB converter provided in the CPS cable heard. kit is attached to the cable. • Cloning cable allows you to clone DLR Series On the Source radio, press and release the (+) radios.
CPS Cable Cloning Cable CUSTOMER PROGRAMMING SOFTWARE (CPS) USB Converter 45 English
CUSTOMER PROGRAMMING SOFTWARE (CPS) Cloning Radio using the Radio to Radio (R2R) Cloning Cable (Optional Accessory) Plug one side of the cloning cable mini USB connector to the first SUC and the other end to the second SUC. Note: During the cloning process, no power is being applied to the SUC. The batteries will not be charged. Only data communication is being established between the two radios. 4. Turn ON the Target Radio and place it into one 5.
Radios OFF and ON or, long press the PTT 4. What To Do If Cloning Fails The radio audible voice will announce “Fail” indicating that the cloning process has failed. In the event that the cloning fails, perform each of the following steps before attempting to start cloning process again: 1. Ensure that the batteries on both radios are fully 2. Check the cloning cable connection on both 3. Ensure that the battery is engaged properly on charged. SUCs and the cable is switched to “Cloning”. the radio.
CUSTOMER PROGRAMMING SOFTWARE (CPS) English Cloning using the Customer Programming Software (CPS) When cloning using this method, you need the CPS software, a Drop-In Tray Charger and the CPS Programming Cable. Radio to be programmed To order the CPS Programming Cable Kit, please refer to P/N# HKKN4028_. Information on how to clone using the CPS is available either in: • the CPS Help File --> Content and Index --> • in the CPS Programming Cable Accessory Cloning Radios, or Leaflet.
TROUBLESHOOTING Try This... Recharge or replace the Li-Ion battery. No Power Extreme operating temperatures may affect battery life. Refer to “About the Li-Ion Battery” on page 12 Hearing other noises or conversation on a channel Audio quality not good enough Change settings: select a different PIN profile ID on all radios. Make sure radio is at the right frequency and code when transmitting. Refer to “Transmitting and Receiving” on page 29 Radio settings might not be matching up correctly.
Symptom Try This... TROUBLESHOOTING Steel and/or concrete structures, heavy foliage, buildings or vehicles decrease range. Check for clear line of sight to improve transmission. Wearing radio close to body such as in a pocket or on a belt decreases range. Limited talk range Change location of radio. To increase range and coverage, you can reduce obstructions. Radios provide greater coverage in industrial and commercial buildings.
Symptom Try This... Recharge or replace Li-Ion battery. Low batteries Extreme operating temperatures affect battery life. Check that the radio/battery is properly inserted and check the battery/charger Drop-in Charger LED light does not blink contacts to ensure that they are clean and charging pin is inserted correctly. Refer to “Charging the Battery” on page 18, “Drop-in Tray Charger Charge Status Indicators” on page 20 and “Installing the Lithium-Ion (Li-Ion) Battery” on page 14.
USE AND CARE USE AND CARE Use a soft damp cloth to clean the exterior Do not use alcohol or cleaning solutions If the radio is submerged in water...
What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc.
MOTOROLA LIMITED WARRANTY FOR THE UNITED STATES AND CANADA Exclusions English Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & Misuse.
Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CDROM, or floppy disk). WHO IS COVERED? This warranty extends only to the first consumer purchaser, and is not transferable. Software Products Covered Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty.
MOTOROLA LIMITED WARRANTY FOR THE UNITED STATES AND CANADA English Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.
ACCESSORIES AUDIO ACCESSORIES Part No. Description Earpiece w/PTT, Mic, Slim Plug HKLN4601_ Dual Pin Surveillance w/PTT, Slim Plug HKLN4604_ Swivel Earpiece, w/PTT, Slim Plug HKLN4605_ Earbud w/PTT, Mic, Slim Plug HKLN4606_ Remote Speaker Mic, w/PTT, Slim Plug HKLN4608_ Transparent Acoustic Tube Replacement Part Part No. Description HKNN4013_ Li-Ion Battery 1800mAh CABLES Part No.
CARRY ACCESSORIES ACCESSORIES Part No. English HKLN4615_ Description DLR Swivel Clip Holster Kit SOFTWARE APPLICATIONS Part No.
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