Phone Guide ic502 by Motorola® www.sprint.com © 2006 Sprint Nextel. All rights reserved. Sprint, the “Going Forward” logo, the NEXTEL name and logo, “NEXTEL only from Sprint” and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A.
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality.
Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . .
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 TTY Use With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Walkie-Talkie Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 91 Accessing Your Security Menu .
2H. Managing Voice Records . . . . . . . . . . . . . . . . . . . . . . . 143 Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Section 3: Service Features . . . . . . . . . . . . . . . . . . . . . . .147 3A. Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . 148 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . .
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . 196 Motorola Limited Warranty for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. You can make both wireless phone calls and Walkie-Talkie calls from the same phone, simplifying your calling experience while expanding the number of persons you can connect to. This combination gives you more of what you need to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint. Welcome and thank you for choosing Sprint.
Introduction This Phone Guide introduces you to Sprint service and the features of your new phone. It’s divided into four sections: ⽧ Section 1: Getting Started ⽧ Section 2: Using Your Phone ⽧ Section 3: Service Features ⽧ Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index also help you quickly locate specific information.
Your Phone’s Menu The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 30. CALL HISTORY 1: ALL CALLS 2: MISSED CALLS 3: INCOMING CALLS 4: OUTGOING CALLS 5: WALKIE-TALKIE 6: ERASE CALL HISTORY CONTACTS 1: FIND ALL NAMES 2: ADD NEW ENTRY 3: FILTER NAMES 4: SPEED DIAL #S 5: MY INFO 6: SERVICES 1: Customer Solutions 4: Sprint Operator 2: Dir. Assistance 3: Account Info.
MESSAGING 1: SEND MESSAGE 2: TEXT MESSAGING 1: Inbox 4: Drafts Folder 2: Outbox 5: Preset Messages 3: VOICEMAIL 4: SETTINGS 1: Notification 2: Callback Number MY CONTENT 1: GAMES 1: Get New 2: My Content Manager 2: RINGERS 1: Get New 2: My Content Manager 3: SCREEN SAVERS 1: Get New 2: My Content Manager 4: APPLICATIONS 1: Get New 2: My Content Manager WALKIE-TALKIE 1: WALKIE-TALKIE CONTACTS 2: DIRECT TALK WEB VOICE RECORDS iv 3: Sent Folder 6: Send Message
TOOLS 1: ALARM CLOCK 1: Alarm 1 4: Alarm 4 2: Alarm 2 5: Alarm 5 3: Alarm 3 2: CALCULATOR 3: CALENDAR 4: SIM MANAGER 1: Copy to Contacts 3: Manage SIM 2: Copy to SIM 4: Help 5: PHONE UPDATE SETTINGS 1: SOUNDS 1: Ringer Type 1: Call with ID 4: Voicemail 7: Alarm 2: Call without ID 5: Call Alert 8: Roam Ringer 3: Text Message 6: Calendar 2: Messaging 5: Applications 8: Voice Call 11: Incoming WLK-TLK 3: Calendar 6: Power On/Off 9: Speaker Phone 12: Reset Volumes 2: Minute Beep 3: Call Lost 2: Sta
4: WALKIE-TALKIE 1: One Touch WLK-TLK 2: Talkgroup Silent 3: Talkgroup Area 5: ROAMING 1: Set Mode 2: Call Guard 3: Data Roam Guard 6: LOCATION 7: SECURITY 1: Lock Phone 2: Change Lock Code 3: SIM PIN (On / Off) 4: Change SIM PIN 5: Limit Use 1: Lock Contacts 3: Restrict Outgoing Calls 5: Restrict Walkie-Talkie 2: Lock Vision 4: Restrict Incoming Calls 6: Erase Contacts 7: Erase My Content 8: Reset Phone 9: Special Numbers 8: OTHERS 1: Language 2: Answer Options 1: Any Key 4: [Talk] Key 3: Speed Dial
6: Airplane Mode 7: TTY 8: Text Input 1: Personal Dictionary 2: Word Pop-up List 3: Word Completion vii
Section 1 Getting Started 1
Setting Up Service Se ct io n 1A Setting Up Service In This Section ⽧ Getting Started ⽧ Setting Up Your Voicemail ⽧ Sprint PCS Account Passwords ⽧ Getting Help Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your phone service.
Getting Started Determining If Your Phone Is Already Activated If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please call Sprint Customer Service at 1-888-211-4PCS (4727). Unlocking Your Phone To unlock your phone, follow these easy steps: 1. Press and hold e to turn the phone on. 2. Press Unlock (right softkey).
Setting Up Service display screen to clear them. If you still encounter security messages, call Sprint Customer Service. By default, your phone only requests a lock code before you can start dialing. However, you can change your security settings to limit or facilitate use of your phone. See “Setting Your Phone’s Security” on page 91 for more options.
Setting Up Your Voicemail Important: Walkie-Talkie, Group Walkie-Talkie, Talkgroup and Direct Talk calls are not forwarded to voicemail. Only incoming standard wireless phone calls are forwarded. Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: 1. From standby mode, press and hold 1. 2.
Setting Up Service Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy. Account Password If you are the account owner, you'll have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service.
Getting Help Visit www.sprint.com You can go online to: 䢇 Access your account information. 䢇 Check your minutes used (depending on your service plan). 䢇 䢇 䢇 䢇 䢇 䢇 View and pay your bill. Make your life easier by enrolling for online billing and automatic payment. Purchase accessories. Shop for the latest phones. View available other service plans and options. Learn more about data services and other great products like games, ringers, screen savers, and more.
Setting Up Service To access automated invoicing information: 䊳 Note: Press * 4 s. This service may not be available in all Affiliate areas. Sprint 411 You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information.
Se c ti on 1B Your Phone: The Basics In This Section ⽧ Your ic502 By Motorola ⽧ Getting Started With Your Phone ⽧ Finding Your Phone Number and Walkie-Talkie Number ⽧ Basic Phone Features ⽧ Accessories ⽧ Entering Text Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you.
Phone Basics Your ic502 By Motorola Front View of Phone 8. Smart Key 1. Audio Connector 2. Speaker Key 3. Indicator Light 7. Retractable Antenna 4. Volume Controls 5. Walkie-Talkie Button 6.
Inside View of Phone 9. Earpiece 20. Display Screen 19. Photosensor 10. Softkeys 11. WEB Key 18. BACK Key 12. TALK Key 17. END Key 16. OK Key 15. Navigation Keys 13. Microphone 14.
Phone Basics Key Functions 1. Audio Connector allows you to plug in an optional headset for convenient, hands-free conversations. Your Walkie-Talkie headset can only use this connector. CAUTION! Inserting an accessory into the incorrect jack may damage the phone. Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas.
6. External Display shows information about incoming calls, battery strength, signal coverage, today’s date and time, and more. 7. Retractable Antenna can be extended to optimize your phone’s performance during phone calls, Walkie-Talkie calls, and data sessions. 8. Smart Key ends a phone call or Walkie-Talkie call, forwards an incoming call to voicemail and dismisses a Call Alert. 9. Earpiece lets you hear the caller and automated phone prompts. 10.
Phone Basics cancels your input. When you receive an incoming call, press it to enter silent mode and mute the ringer. 18. BACK Key deletes characters from the display screen in text entry mode. When in a menu, press c to return to the previous menu. This key also allows you to return to the previous screen during a data session. 19. Photosensor detects ambient light. If Photosensor is set to On, your phone measures the available light and determines if the keypad backlight needs to be turned on.
Removing the Battery Door The battery door must be removed to access the phone’s SIM card and to insert, remove, and replace the battery. To remove your battery door: 1. Make sure the phone is powered off. 2. Slide the release button back until the battery door unlatches. 3. Allow the battery door to pop up, and remove it from the back of your phone.
Phone Basics Getting Started With Your Phone To start using your ic502 by Motorola phone: 䢇 Make sure your SIM card is in place. 䢇 Charge the battery. 䢇 Turn on your phone. 䢇 Activate your service. 䢇 Enable security. 䢇 Complete phone programming. After you’ve completed these items, you are ready to begin using your new phone. Locating Your SIM Card Your SIM (Subscriber Identity Module) card is a small piece of plastic located inside, next to your battery. Your SIM card is tucked in underneath an edge.
Inserting Your SIM Card To insert your SIM card: 1. With your phone powered off, remove the battery door and battery. 2. With your fingers, carefully slide the SIM card in under the edge and press it gently in place. Important: 17 Do not touch the gold colored areas of your SIM card.
Important: Phone Basics Removing Your SIM Card To avoid losing information stored in your SIM card, do not remove it from your phone unless absolutely necessary. To remove your SIM card: 1. With your phone powered off, remove the battery door and battery. 2. With your fingernail, carefully slide the SIM card out from under the edge. Note: Protect your SIM card as you would any delicate object. Store it carefully. See “Managing Your Contacts” on page 130 for more information.
Using Your Phone’s Battery and Charger WARNING Use only Sprint-approved or Motorola-approved batteries and chargers with your phone. The failure to use a Sprintapproved or Motorola-approved battery and charger may increase the risk that your phone overheats, catches fire, or explodes, resulting in serious bodily injury, death, or property damage. Sprint-approved and Motorola-approved batteries and accessories can be found at Sprint Stores, through Motorola, or by calling 1-866-343-1114 to order.
Phone Basics Installing the Battery To install your battery: 1. Make sure the phone is powered off. 2. Slide the release button back until it releases the battery door. 3. Allow the battery door to pop up, and remove it from the back of your phone. 4. Insert the top of the battery into the battery area. Be sure the metal areas on the battery and on the phone are touching. 5. Press the battery down to secure it. 6. Replace the battery door and press it gently until you hear a click.
Removing the Battery WARNING Do not handle a damaged or leaking Li-Ion battery as you can be burned. To remove your battery: 1. Make sure the power is off so that you don’t lose any stored numbers or messages. 2. Open the battery door by sliding the release button back until it releases the battery door. Then, allow the battery door to pop up, and remove it from the back of your phone. 3. Remove the battery by lifting it out from the side.
Phone Basics Using the Charger To use the charger provided with your phone: 1. Plug the charger into an electrical outlet. 2. Pull and rotate the connector cover. 3. Plug the other end of the charger into the accessory connector. Your external and internal displays also let you know the battery is charging. Both the battery icon and a text message show the charging status. Battery Use and Maintenance 䢇 Sprint-approved Li-Ion chargers provide optimum performance.
䢇 䢇 Extreme temperatures degrade battery performance. Do not store the battery where temperatures exceed 140°F (60°C) or fall below -4°F (-20°C). Li-Ion batteries have a self discharge rate and, without use, lose about 1% of their charge per day. Turning Your Phone On and Off To turn your phone on: 1. Open the phone. 2. Press and hold e for approximately two seconds. As your phone connects to the network, you see a connecting message.
To enable your security: Phone Basics 1. After you are prompted to enable security, press OK (right softkey). 2. Press Yes (right softkey). A series of screens are displayed. 3. Press e to return to standby mode. Phone Programming Within 24 hours of enabling security, you will receive an alert notification containing your phone number, your WalkieTalkie number, your Talkgroups (if applicable), and the Sprint Customer Service number. To complete your phone programming: 1.
When a signal is found, your phone automatically returns to standby mode. In Power Save mode, your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint service by pressing any key (when your phone is powered on). Note: 25 The Power Save feature helps to conserve your battery power when you are in an area where there is no signal.
Phone Basics Finding Your Phone Number and Walkie-Talkie Number My Info lets you view your phone number, Walkie-Talkie number, and other information. To view information about your phone: 1. Press O > Contacts > My Info. 2. Scroll to see your information: 䡲 䡲 Mobile lists your phone number. Walkie-Talkie lists your Walkie-Talkie number. These numbers appear when you receive incoming calls. Press Options (right softkey) and select Edit.
Basic Phone Features Congratulations on purchasing your new ic502 by Motorola. Your phone is lightweight, easy-to-use, and rugged. It offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more: 䢇 Dual-mode capability allows you to make both WalkieTalkie calls and traditional wireless phone calls. WalkieTalkie calls include Walkie-Talkie, Group Walkie-Talkie, Talkgroup, and Direct Talk calls (page 39).
䢇 䢇 䢇 Phone Basics 䢇 The Contacts list allows you to store up to 900 entries (page 119). Contacts contains Walkie-Talkie numbers, phone numbers, and other information in an easy-to-use, integrated format. The built-in Calendar offers several personal information management features to help you manage your busy lifestyle (page 136). Your phone is equipped with a Location feature for use in connection with location-based services (page 81).
indicates your phone is set to ring for incoming calls. indicates data service is available. indicates a data cable is connected to your phone. indicates an alarm is set. tells you a Walkie-Talkie call is in progress. tells you a Talkgroup call is in progress. tells you a Group Walkie-Talkie call is in progress. tells you a Direct Talk call is in progress. tells you received a Call Alert. indicates your phone is on an active circuit switch data call. indicates you are in Airplane mode.
Phone Basics indicates your data connection is active (ready to transfer data). When data is being transferred, the icon blinks. indicates you have voicemail messages. (Press and hold 1 to call your voicemail box.) A purple envelope means you also have a text message. indicates you have new text messages (icon flashes for urgent messages). indicates your phone’s location feature is on. indicates your phone’s location feature is off. indicates Silence All mode is set.
For example, if you want to see your volume settings: 1. Press O to access the main menu. 2. Select Settings by pressing 9 or by highlighting it and pressing O. 3. Select Sounds by pressing 1 or by highlighting it and pressing O. 4. Select Volume by pressing 2 or by highlighting it and pressing O. Note: For the purposes of this guide, the above steps condense into “Press O > Settings > Sounds > Volume.” Backing Up Within a Menu 䊳 To go to the previous menu, press c .
Phone Basics Accessories Your phone comes with a Li-Ion Battery, charger, and holster. Various accessories are available for use with your ic502 phone, including a higher capacity battery (with a larger battery door), cases, vehicle power chargers, data cables, hands-free accessories, and more. To make communicating in Walkie-Talkie easier, the Motorola Walkie-Talkie headset allows hands-free operation. It works exclusively on these calls, and has its own Walkie-Talkie button.
Entering Text Selecting a Character Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using Sprint Mail and SMS Text Messaging). To change the character input mode: 1. When you display a screen where you can enter text, press the right softkey to change the character input mode. 2.
Phone Basics Entering Characters Using Word English Text Input Word English Text Input lets you enter text into your phone by pressing keys just once per letter. (To select the Word English mode when entering text, see “Selecting a Character Input Mode” on page 33.) Word English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word. (The word may change as you type.) To enter a word using Word English Text Input: 1.
Adding a Word to the Word English Database If a word you want to enter is not displayed as an option when you are using Word English Text Input, you can add it to the database. To add a word to the Word English Text Input database: 1. Select the Multi-Tap character input mode. (See “Selecting a Character Input Mode” on page 33.) 2. Enter the word using multi-tap text entry. (See “Entering Characters Using Multi-Tap Mode” on page 35.
Characters scroll in the following order: .?!,@'-_:;()&"10^`%$+*/\|~[]=> <# 2 ABC2 3 DEF3 4 GHI4 5 JKL5 6 MNO6 7 PQRS7 8 TUV8 9 WXYZ9 0 0 (no letters) # Space * Shift Phone Basics 1 Entering Numbers, Symbols, and Preset Messages To enter numbers: 䊳 Select the Numbers mode and press the appropriate key. (See “Selecting a Character Input Mode” on page 33.) To enter symbols: 䊳 Select the Symbols mode. (See “Selecting a Character Input Mode” on page 33.
Section 2 Using Your Phone 37
Section 2A Making Calls Making and Answering Calls In This Section ⽧ Types of Calls ⽧ Making and Answering Phone Calls ⽧ Making and Answering Walkie-Talkie Calls ⽧ Making and Answering Talkgroup Calls ⽧ Making and Answering Direct Talk Calls ⽧ Using Call Alerts ⽧ Missed Calls Your ic502 by Motorola offers many different ways to connect to your family, friends, and associates.
Types of Calls With your Sprint Nationwide Network, Nextel Nationwide Walkie-Talkie Network, and your ic502 by Motorola, you have the following traditional wireless phone and Walkie-Talkie services available to you: 䢇 Digital Wireless Phone Calls offer clear calls and many extra services, including missed call notification, three-way calling, speakerphone, and speed dialing (page 40).
Making Calls Making and Answering Phone Calls Making Calls Placing a traditional, wireless phone call from your phone is as easy as making a call from any landline phone. To make a phone call using your keypad: 1. Make sure your phone is on and open. 2. Enter a phone number from standby mode. (If you make a mistake while dialing, press c to erase one digit at a time. Press and hold c to erase the entire number.) 3. Press s.
number key. See “Call Answer Mode” on page 87 for more information. Your phone notifies you of incoming calls in the following ways: 䢇 The phone rings or vibrates. 䢇 The indicator light flashes green and red. 䢇 The backlight illuminates. 䢇 The external and internal displays show an incoming call message. If the incoming call is from a number stored in your Contacts, the entry’s name and/or number appears.
Making Calls more. The Events list must contain at least one item before it displays on the phone. See “Missed Calls” on page 70 for information on how your phone manages incoming calls. Calling Emergency Numbers Note: When you place an emergency call, your phone automatically enters Emergency mode. Your phone exits Emergency mode five minutes after you end the emergency call. You cannot make any Walkie-Talkie calls when your phone is in Emergency mode.
To exit Emergency mode: 1. Press e to end a 911 call. 2. Press Options (right softkey) to display the options menu. 3. Highlight Exit Emergency and press O. Note: When you are in Emergency mode, you can only exit from the Options menu. To select Emergency mode options: 1. Press e to end a 911 call. 2. Press Options (right softkey). 䡲 䡲 䡲 Call 911 to call 911. Call 911: Speaker to call 911 in speakerphone mode. Exit Emergency to exit Emergency mode. 3. Highlight an option and press O.
䢇 Select Speaker Off to use the phone’s earpiece. You can also turn the speakerphone on or off by pressing t during a phone call. Making Calls 䢇 WARNING Due to higher volume levels, do not place the phone near your ear during speakerphone use. 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 Contacts opens your phone’s address book. 3-Way Call lets you initiate a three-way call (see page 160). Record Recipient creates a Voice Record of the call. Phone Info. opens your Phone Info menu. Messaging opens your Messaging menu.
Note: The End-of-Call options are not displayed for calls identified as No ID or Restricted. Saving a Phone Number Your phone can store up to eight phone numbers in each Contacts entry. Each entry’s name can contain 24 characters. Your phone automatically sorts the Contacts entries alphabetically. (For more information, see “Using Contacts” on page 119.) To save a number from standby mode: 1. Enter a phone number. 2. Press Options (right softkey). 3. Select Save and press O. 4.
You can have multiple pauses in a phone number and combine two-second and hard pauses. Making Calls Note: To dial or save phone numbers with pauses: 1. Enter the phone number. 2. Press Options (right softkey) and select either Hard Pause or 2Sec Pause. 3. Enter additional numbers. Press O to dial the number. – or – Press Options (right softkey) and select Save to save the number in your Contacts. Note: When dialing a number with a hard pause, press OK (left softkey) to send the next set of numbers.
For example, you may need to dial different numbers at a business, where the numbers share the first six digits and the extensions are identified by the last four digits. To make a call using only the last four digits of the number: 1. Enter the last four digits of a phone number. 2. Press s. Note: You must enable Abbreviated Calling and define the first digits before you can use this feature. To set up Abbreviated Calling, see “Calling Options” on page 88.
For Speed Dial locations 1-9 (One-Touch Dialing): Making Calls 䊳 Press and hold the appropriate key for approximately two seconds. The display screen confirms that the number has been dialed when it shows “Calling...”. For Speed Dial locations 10-99 (Two-Touch Dialing): 1. Press the first digit. 2. Press and hold the second digit for approximately two seconds. The display screen confirms that the number has been dialed when it shows “Calling...”.
Making and Answering Walkie-Talkie Calls Making Walkie-Talkie Calls To make a Walkie-Talkie call: 1. Enter the Walkie-Talkie number you want to call. (See “Dialing Walkie-Talkie Numbers” below.) 2. Press and hold the Walkie-Talkie button on the side of your phone. Begin talking after your phone emits a chirping sound. 3. Release the Walkie-Talkie button to listen. A Walkie-Talkie call ends automatically after there is no activity on the call for several seconds.
When you store a Walkie-Talkie number in Contacts, it is good practice to include the whole number, including the asterisks. Making Calls Tip: Using Walkie-Talkie Contacts The Walkie-Talkie Contacts feature filters Contacts and Call History to display only Walkie-Talkie numbers. This makes it easy to dial frequently callers. To make a Walkie-Talkie call from Walkie-Talkie Contacts: 1. Press O > Walkie-Talkie > Walkie-Talkie Contacts. 2.
To answer a Walkie-Talkie call: 1. Wait for the caller to finish speaking. 2. Press and hold the Walkie-Talkie button on the side of your phone. 3. After your phone emits a chirping sound, talk. 4. Release the Walkie-Talkie button to listen. 5. Press e or select Exit (left softkey) to end the call. A Walkie-Talkie call ends automatically after there is no activity on the call for several seconds. Note: You can also end a call by pressing ..
Making Calls See “Missed Calls” on page 70 for information on how your phone manages missed Walkie-Talkie calls. Using Speakerphone for Walkie-Talkie Calls You can answer Walkie-Talkie calls directly on speakerphone by using t and . — all without opening your phone. To answer a Walkie-Talkie call using speakerphone: 䊳 Press t . To end the Walkie-Talkie call: 䊳 Press .. Group Walkie-Talkie Calls A Group Walkie-Talkie call is made to multiple Walkie-Talkie users at once.
Note: You can also highlight a call from Walkie-Talkie Contacts. Press O > Walkie-Talkie > Walkie-Talkie Contacts > Contacts or Call History. Creating a Group During a Walkie-Talkie Call You can create a Group during a call, adding members as you need them. (You need to select Walkie-Talkie numbers capable of participating in Group Walkie-Talkie calls.) 1. Enter the Walkie-Talkie number you want to use to begin the Group Walkie-Talkie call. 2. Press O. 3. Select Call New Group. 4.
4. Enter the Group name, Category, add members, and Making Calls select Save (left softkey). See “Creating Group WalkieTalkie Entries” on page 127. Answering Group Walkie-Talkie Calls When you receive a Group Walkie-Talkie call, the name of the Group appears on your internal and external displays. To answer a Group Walkie-Talkie call: 1. Wait for the caller to finish speaking. 2. Press and hold the Walkie-Talkie button on the side of your phone. 3. After your phone emits a chirping sound, talk. 4.
To view call details while on a Group Walkie-Talkie call: 䊳 Press Details (right softkey). Your display screen shows the names of the Group members next to an icon identifying their status on the call. The Group member who is currently speaking. A Group member who is active on the Group call, but is not speaking. A Group member who has exited the call. A Group member who could not be reached on the Group call. A Group member whose status is unknown.
4. Press Save (right softkey). Making Calls Using Send via WLK-TLK Use Send via WLK-TLK to forward an established Group to another caller who wants to use it. To forward a Group using Send via WLK-TLK: 1. Press O > Contacts. 2. Scroll to the Group you want to send and then press Options (left softkey). 3. Select Send via WLK-TLK. 4. Select Yes or No to include or exclude yourself from the Group.
Making and Answering Talkgroup Calls A Talkgroup is a predetermined group that has been created by Sprint or an account administrator. Talkgroups are limited by network (fleet) and local markets. They can contain up to 100 members in the local market. Difference Between Group Walkie-Talkie and Talkgroup Calls In a Group Walkie-Talkie call, you or another caller determines who can participate in the call. By contrast, participation in a Talkgroup is determined by an administrator.
Making Calls calls made to any of these Talkgroups, you must join the Talkgroup. To join a Talkgroup: 1. Press O > Contacts > Filter Names. 2. Highlight Talkgroup and then press O. 3. Scroll to the Talkgroup you want to join. 4. Press Join (right softkey). Note: You are now able to receive communications from this Talkgroup only. You can only monitor one Talkgroup at a time. After you join a Talkgroup, you will hear active Talkgroup calls on your phone.
Receiving Talkgroup Calls To answer a Talkgroup call: 䊳 Proceed as if answering a Walkie-Talkie call. Only one person at a time may speak on a Talkgroup call. The Walkie-Talkie number or name of the person who is speaking appears on the display screen below the Talkgroup number. Missed Talkgroup Calls Unlike phone calls, missed Talkgroup calls are not forwarded to voicemail. They may appear under Events, a list that notifies you of missed alarms, messages, meetings on the calendar, and more.
Making Calls Making and Answering Direct Talk Calls Direct Talk allows for two-way radio communication “off the network” between two or more phones equipped with this capability. This feature is very useful in areas without network coverage. You can make 䢇 Code calls – two-way radio calls conducted off the network and using open channels and codes. 䢇 Private calls – two-way radio calls conducted off the network and using the wireless phone numbers of the participants.
䢇 䢇 䢇 䢇 Alarms. Call timer. Sending Call Alerts Call forwarding. Setting Your Phone To Direct Talk Note: Before you and another caller can use Direct Talk, both of your phones must be set to Direct Talk mode. To set your phone to Direct Talk: 1. Press O > Walkie-Talkie > Direct Talk. 2. Select Go To Direct Talk. (Switching to Direct Talk Please Wait appears.) After a few seconds, the Direct Talk standby screen appears.
Before you and another caller can make Code calls, both of your phones must be set to Direct Talk and to the same code and channel. Making Calls Note: Your phone has 10 channels and 15 codes. Channels are divided into sets of frequencies that allow you to make and receive Direct Talk calls. Codes help minimize interference from unwanted messages and other disturbances when you are on the same channel as others. Other parties may also be talking on the same channel.
Making and Receiving Code Calls In Direct Talk Mode To make a code call using Direct Talk: 1. Press and hold the Walkie-Talkie button. DT Transmit appears on the first line of the display screen. Begin speaking after your phone emits the Direct Talk tone. 2. Release the Walkie-Talkie button to listen. The tone emitted from your phone when making a Direct Talk call is four beeps and sounds different from the standard tone heard with Walkie-Talkie and Group Walkie-Talkie calls.
To set the code to Receive All: Making Calls 1. From the Direct Talk standby screen, press Edit (right softkey). 2. Scroll to Code. 3. Press Edit (right softkey). 4. Select Receive All. When you are finished, select Back to return to the standby screen. Private Direct Talk Calls You can have a private conversation with another person using Direct Talk. When on a private Direct Talk call, no other party can hear your conversation.
To set the code to Private Only: 1. From the Direct Talk standby screen, press Edit (right softkey). 2. Scroll to Code. 3. Press Edit (right softkey). 4. Select Private Only. Making a Private Direct Talk Call To make a private Direct Talk Call: 1. Enter the 10-digit wireless phone number of the person you want to call on your channel. (You can also scroll to the number in Contacts or Call History.) 2. Press and hold the Walkie-Talkie button. Begin speaking after your phone emits the Direct Talk tone.
Making Emergency Calls While In Direct Talk Mode Making Calls If you attempt to make an emergency 911 call while in Direct Talk mode, your phone automatically exits Direct Talk mode and attempts to find a network signal. If you are out of network coverage, your phone cannot make an emergency 911 call until you return to the network coverage area. You must wait until the phone reconnects to the network before attempting to make an emergency 911 call.
To turn off Direct Launch: 1. From the Direct Talk standby screen, select Select Setup. 2. Select Direct Launch and press O. 3. Select Off. Your phone now displays DT Options when you select Direct Talk from the Walkie-Talkie menu. Using State Tone To set your phone to periodically notify you with a tone that you are in Direct Talk: 1. From the Direct Talk standby screen, select Select Setup. 2. Select Direct Launch (State Tone) and press O. 3.
Making Calls Using Call Alerts Sending a Call Alert lets the recipient know you want to talk to him or her on a Walkie-Talkie call. When you send a Call Alert, the recipient’s phone emits a series of beeps or vibrates, and displays your name or Walkie-Talkie number. The recipient can: 䢇 Answer — Call the sender via Walkie-Talkie. 䢇 View — View the time and date on which the Call Alert was received. 䢇 Dismiss — Delete the Call Alert. Sending Call Alerts To send a Call Alert: 1.
To answer a Call Alert: 䊳 Press the Walkie-Talkie button to make a Walkie-Talkie call to the sender. To clear a Call Alert, do one of the following: 䊳 Press O. 䊳 Press Dismiss (right softkey). 䊳 If the phone is closed, press .. Viewing Call Alerts In Call History, the All Calls and Walkie-Talkie Calls lists store any Call Alerts you have received. Call Alerts are shown as regular Walkie-Talkie calls.
Making Calls Missed Calls Your ic502 by Motorola allows you to communicate with your family, friends and business associates in many different ways – phone calls, Walkie-Talkie, Group Walkie-Talkie and Talkgroup calls, Direct Talk, and text messages. You can even send Call Alerts via Walkie-Talkie. Your phone tracks these communications through Call History and your Messaging feature. See “Managing Call History” on page 109 and “Using SMS Text Messaging” on page 156 for more information.
Missed Walkie-Talkie Calls, Talkgroup Calls, and Call Alerts Your phone does not forward missed Walkie-Talkie calls or Talkgroup calls to voicemail. If... Then... Your phone is turned off. Your phone does not list Walkie-Talkie calls, Talkgroup calls, or Call Alerts in Call History. Your phone is in standby mode or on a phone call. Your phone displays an incoming call message for Walkie-Talkie and Talkgroup calls, or it displays the Call Alert. They are also listed in Call History.
Making Calls Missed Direct Talk Calls Because these calls occur off the network, your phone does not notify you of incoming Direct Talk calls. They are not forwarded to voicemail nor are they listed in Call History.
Se c ti on 2B Controlling Your Phone’s Settings In This Section ⽧ Sound Settings ⽧ Display Settings ⽧ Location Settings ⽧ Messaging Settings ⽧ Airplane Mode ⽧ TTY Use With Sprint Service ⽧ Phone Setup Options ⽧ Walkie-Talkie Settings Using the menu options available on your phone, you can customize your phone to sound, look, and operate just the way you want it. This section describes how you can change your phone’s settings to best suit your needs.
Sound Settings Ringer Types Your Your Phone’s Phone’s Settings Settings Ringer types help you identify incoming calls and messages. You can assign ringer types to individual Contacts entries, types of calls, and types of messages. 䢇 Preprogrammed Ringers include a variety of standard ringer types and familiar music included with your phone. 䢇 Vibrating Ringer alerts you to calls or messages without disturbing others. 䢇 Downloaded Ringers can be downloaded right to your phone.
Selecting Ringer Types for Messages To select a ringer type for messages: 1. Press O > Settings > Sounds > Ringer Type. 2. Select Text Message or Voicemail and press O. The list of preprogrammed ringers is displayed. 3. Use your navigation key to scroll through the available ringers. To hear a ringer, press Listen (right softkey). 4. Press Assign (left softkey). Tip: You can also select unique ringers for Call Alerts, calendar appointments, and alarms.
Sound Indicators Your phone can alert you with an audible tone when you change service areas, once a minute during a voice call, or when a call has been lost or connected. To enable or disable alert sounds: 1. Press O > Settings > Sounds > Indicators. Your Your Phone’s Phone’s Settings Settings 2. Select Service (Service Change), Minute Beep, Call Lost, or Connect (Call Connect) and press O. 3. Select On or Off and press O. Silence All There may be times when you need to silence your phone entirely.
Display Settings Changing the Text Greeting The text greeting can be up to 12 characters and is displayed on your phone’s screen in standby mode. You may choose to keep the phone’s default greeting (“Sprint”), or you may enter your own custom greeting. To display or change your greeting: 1. Press O > Settings > Display > Greeting Banner. 2. To change the greeting text, scroll to the greeting and enter text using your keypad. See “Entering Text” on page 33 for information on how to enter text.
1. Press O > Settings > Display > Light Control > Backlight Control. 2. Select how long the backlight should stay on. (If you choose Flip Open, the backlight stays on as long as the phone is open.) 3. Press O. Your Your Phone’s Phone’s Settings Settings Your phone’s photosensor measures available light and determines if the keypad backlight needs to be turned on. If you turn the photosensor on, the keypad is lit only when it is needed.
Changing the Phone’s Menu Style Your phone allows you to choose how the menu appears on your display screen. To select the display screen’s menu style: 1. Press O > Settings > Display > Menu Style. 2. Select Grid Menu, List Menu, Tab Menu, and then press O. 䡲 Grid Menu shows the main menu as icons only. 䡲 䡲 List Menu shows the main menu as a list of icons and names. Tab Menu shows just the selected menu, with the remaining icons displayed as tabs.
Changing Other Display Settings Your ic502 by Motorola offers you many different ways to customize your display screen. To change additional display settings: 1. Press O > Settings > Display. 2. Select the display option you want to change. (See Your Your Phone’s Phone’s Settings Settings below for a list of options.) 3. Follow the prompts to make your choice. 4. Press O to save your settings. Screen Saver Scroll through the screen savers.
Location Settings Your phone is equipped with a Location feature for use in connection with location-based services. The Location feature allows the network to detect your position. Turning Location off hides your location from everyone except 911. Note: Turning Location on allows the network to detect your position using GPS technology, making some Sprint applications and services easier to use.
Messaging Settings Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive many different kinds of text messages without placing a voice call. (For more information, See “Using SMS Text Messaging” on page 156.
To edit or delete a preset message: 1. Press O > Messaging > Text Messaging > Preset Messages. (The list of preset messages is displayed.) 2. To edit or delete a preset message, highlight it and press Options (right softkey). 3. Select Edit, use your keypad to edit the selected message, and press Save (left softkey). – or – Select Delete to delete the selected message. To add a new preset message: 1. Press O > Messaging > Text Messaging > Preset Messages. 2.
Airplane Mode Your Your Phone’s Phone’s Settings Settings Airplane Mode allows you to use many of your phone’s features, such as Games, Calendar, Voice Records, etc., when you are in an airplane or in any other area where making or receiving phone calls, Walkie-Talkie calls, or using data services is prohibited. When your phone is in Airplane Mode, it cannot send or receive any phone calls, Walkie-Talkie calls, or access online information. To set your phone to Airplane Mode: 1.
TTY Use With Sprint Service A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device connects via a special cable that plugs into your phone's headset jack.
WARNING Section 2B: Controlling Your Phone’s Settings Your Your Phone’s Phone’s Settings Settings 911 Emergency Calling Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS) and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs) rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
Phone Setup Options Shortcuts Your phone offers you the option of assigning shortcuts to your favorite or often-used functions. Pressing the navigation key up, down, left, or right in standby mode launches your personally designated shortcuts. To assign your shortcuts: 1. Press O > Settings > Display > Assign Keys. 2. Select the navigation key direction and press O. 3. Select the desired shortcut and press O. Tip: You can choose to show or hide the navigation keys on your screen.
䡲 [Talk] Key allows an incoming call to be answered only by pressing s. Calling Options You can set up your phone to make dialing numbers even quicker and easier. To set special options to making dialing easier: Your Your Phone’s Phone’s Settings Settings 1. Press O > Settings > Others. 2. Select the display option you want to change. (See below for a list of options.) 3. Follow the prompts to make your choice. 4. Press O to save your settings.
Walkie-Talkie Settings Your phone offers you ways to manage your Walkie-Talkie calls. You may want to consider these options. 䢇 䢇 䢇 Talkgroup Silent controls whether you hear active Talkgroup calls. Talkgroup Area lets you define your Talkgroup area. One Touch Walkie-Talkie lets you quickly access frequently used functions with a press of the Walkie-Talkie button. Enabling One Touch Walkie-Talkie To enable One Touch Walkie-Talkie: 1. Press O > Settings > Walkie-Talkie > One Touch WLK-TLK. 2.
Setting Your Talkgroup Area To set your Talkgroup area: 1. Press O > Settings > Walkie-Talkie > Talkgroup Area. 2. Scroll and highlight one of the following options: 䡲 䡲 Your Your Phone’s Phone’s Settings Settings 䡲 Wide Area - to communicate with members outside your local area. Local - to communicate only with members within your predefined community. New Area - to communicate with a custom set of members. 3. Follow the prompts to make your choice. 4. Press Save (left softkey).
Se ct io n 2C Setting Your Phone’s Security In This Section ⽧ Accessing Your Security Menu ⽧ SIM Card Security ⽧ Using Your Phone’s Lock Feature ⽧ Limiting Use of Your Phone ⽧ Erasing Data ⽧ Resetting Your Phone ⽧ Security Features for Sprint Data Services By using the security settings on your phone, you receive peace of mind without sacrificing flexibility. This section will familiarize you with your phone’s security settings.
Accessing Your Security Menu All of your phone’s security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu: 1. Press O > Settings > Security. 2. Enter your four-digit lock code. Tip: If you can’t recall your lock code, call Sprint Customer Service at 1-888-211-4PCS (4727).
SIM Card Security Important: Except for making emergency calls, your phone does not function without the SIM card. You can use your SIM card to store personal information. The SIM Manager allows you to copy information from Contacts to your SIM card. You may then choose to transfer this information to another Sprint SIM card compatible phone. For Sprint SIM card compatibility information, call Sprint Customer Service at 1-888-211-4PCS (4727).
Note: The default SIM PIN is 0000. Change your PIN to prevent fraudulent use of the SIM card. (See“Changing the PIN” on page 94.) 4. Press OK (right softkey). Entering the PIN To enter your PIN: 1. Turn on your phone. 2. When the Enter SIM PIN Code screen appears, enter your SIM PIN. 3. Press OK (right softkey). (SIM Unlocked is displayed.) Your Phone’s Security Important: If you enter your PIN incorrectly 3 times, your SIM card is blocked. See “Unblocking the PIN” on page 95.
Unblocking the PIN If you enter your PIN incorrectly three times, your SIM card is blocked. To unblock your SIM card, you must contact Sprint Customer Service to get a PIN Unblock Code (PUK). To unblock the PIN: 1. Press # O 1 . 2. At your Sprint Customer Service representative’s request, provide the information needed to receive a PUK code. 3. Select Unblock PIN. 4. Enter the PUK code. 5. Enter a new 4- to 8-digit SIM PIN. 6. Reenter your SIM PIN. Note: These steps must be performed in quick succession.
Using Your Phone’s Lock Feature Locking Your Phone Locking your phone secures it from unauthorized access. However, you can still receive incoming calls or make calls to 911, Sprint Customer Service, or special numbers. To lock your phone: 1. Press O > Settings > Security. 2. Enter your lock code. (The Security menu is displayed.) 3. Select Lock Phone. Your Phone’s Security 4. Highlight Lock Now and press O. (To set your phone to lock the next time it is turned on, select Lock on Power Up and press O.
Calling In Lock Mode You can place calls to 911, Sprint Customer Service, and to your special numbers when in lock mode. To place an outgoing call in lock mode: To call an emergency number, special number, or Sprint Customer Service, enter the phone number and press s. 䊳 Using Special Numbers Special numbers are important numbers that you have designated as being “always available.” You can call and receive calls from special numbers even if your phone is locked.
Limiting Use of Your Phone Limiting use of your phone protects specific components and functions of your phone from unauthorized use. You determine what is off-limits to other users. For example, you can set limitations before you loan your phone to someone, then turn the limitations off when you get your phone back. You can limit access to Contacts and Sprint data services. You can also restrict incoming and outgoing phone calls as well as Walkie-Talkie calls.
䡲 䡲 Unlock clears all limitations. Lock asks users to enter your lock code whenever they select Web or try to launch the browser. Limiting Incoming Calls To limit incoming calls: 1. Press O > Settings > Security. 2. Enter your lock code. (The Security menu is displayed.) 3. Select Limit Use > Restrict Incoming Calls. 4. Choose one of the following options and press O: 䡲 䡲 䡲 All stops all incoming calls. None allows all calls. Except Contacts allows incoming calls only from people in the Contacts list.
3. Select Limit Use > Restrict Walkie-Talkie. 4. Choose one of the following options and press O: 䡲 All stops all Walkie-Talkie calls. 䡲 None allows all Walkie-Talkie calls. Except Contacts allows Walkie-Talkie calls from only people in the Contacts list.
Erasing Data You can use your phone’s Security menu to erase all entries in your Contacts or all items you have downloaded to your phone. To erase all downloads or Contacts entries: 1. Press O > Settings > Security > Erase My Content or Erase Contacts. 2. If you are sure you wish to erase all your downloads or Contacts entries, press Yes (left softkey). Resetting Your Phone Resetting the phone restores all the factory defaults, including the ringers and display settings.
Security Features for Sprint Data Services Net Guard The Net Guard option prompts you each time you connect to Sprint data services. When you access the browser, a screen is displayed with two choices: 䢇 Connect to Sprint data services once. (You will be prompted again the next time you sign in.) 䢇 Always Auto-Connect to Sprint data services from now on without being prompted. To change your Net Guard settings: 䊳 Press O > Settings > PCS Vision > Netguard > On or Off.
Se ct io n 2 D Controlling Your Roaming Experience In This Section ⽧ Understanding Roaming ⽧ Setting Your Phone’s Roam Mode ⽧ Using Call Guard ⽧ Using Data Roam Guard Roaming is the ability to make or receive calls when you’re off the Nationwide Sprint Network or the Nextel Walkie-Talkie Network. Your new ic502 by Motorola works anywhere on either network and allows you to roam on other networks where we’ve implemented roaming agreements with other carriers.
Understanding Roaming Recognizing the Roaming Icon on the Display Screen Your phone’s display screen always lets you know when you’re off the Nationwide Sprint Network. Any time you are roaming, the phone displays the roaming icon ( ). Tip: Remember, when you are using your phone off the Nationwide Sprint Network, always dial numbers using 11 digits (1 + area code + number). Note: Unless your Sprint service plan includes roaming, you will pay a higher per-minute rate for roaming calls.
to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time. To check your voicemail while roaming: 1. Dial 1 + area code + your phone number. 2. When you hear your voicemail greeting, press *. 3. Enter your passcode at the prompt and follow the voice prompts. When you return to the Nationwide Sprint Network, voicemail notification will resume as normal.
Setting Your Phone’s Roam Mode Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings on your dual- band phone to control your roaming experience. To set your phone’s roam mode: 1. Press O > Settings > Roaming > Set Mode. 2. To select an option, highlight it and press O.
Using Call Guard Your phone has two ways of alerting you when you are roaming off the Nationwide Sprint Network: the on screen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming charges by requiring an extra step before you can place or answer a roaming call. (This additional step is not required when you make or receive calls while on the Nationwide Sprint Network.) To turn Call Guard on or off: 1. Press O > Settings > Roaming > Call Guard. 2. Highlight On or Off and press O.
Using Data Roam Guard Data Roam Guard makes it easy to manage roaming charges incurred when accessing the Web through Sprint data services. Whenever you are outside the Nationwide Sprint Network, Data Roam Guard alerts you to this and asks you whether you want to continue using the Web. (This additional step is not required when you connect to the Web while on the Nationwide Sprint Network.) To turn Data Roam Guard on or off: 1. Press O > Settings > Roaming > Data Roam Guard. 2.
Sec t io n 2 E Managing Call History In This Section ⽧ Viewing Call History ⽧ Phone Call History Options ⽧ Walkie-Talkie Call History Options ⽧ Erasing Call History Call History keeps track of incoming and outgoing phone calls, Walkie-Talkie calls, missed calls, and missed Call Alerts. This section guides you through accessing and making the most of your Call History.
Viewing Call History You’ll find the Call History feature very helpful. It is a list of the last 20 numbers (or Contacts entries) for phone calls you have made, received or missed. Call History also tracks Walkie-Talkie, Group Walkie-Talkie, Talkgroup, and Call Alerts. Call History makes returning phone and Walkie-Talkie calls, and responding to Call Alerts fast and easy.
Viewing Walkie-Talkie Call History Your phone tracks Walkie-Talkie, Group Walkie-Talkie, Talkgroup, and Call Alerts in the All Calls and Walkie-Talkie lists. They are identified by the following icons. Walkie-Talkie call. Group Walkie-Talkie call. Talkgroup call. Call Alert. Like all items in Call History lists, they remain listed until you delete them or until they reach the end of the list.
Contacts Information From Other Walkie-Talkie Users Walkie-Talkie calls may contain contact information about the other Walkie-Talkie users. This information can come from Contacts, be sent to you by other Walkie-Talkie users, or be captured by the network. To view call details: 1. Press O > Call History > All Calls or Walkie-Talkie Calls. 2. Scroll through the calls listed and highlight the Walkie-Talkie call you want contact information on. 3. Press O to view contact information.
Phone Call History Options This feature displays the date and time of the call, the phone number (if available), and the caller’s name (if the number is already in your Contacts). By highlighting a Call History entry and pressing Options (right softkey), you can select from the following options: 䢇 Send Message to send a text message to the number. 䢇 Save to save the number if it is not already in your Contacts. (See “Saving a Phone Number From Call History” on page 114.). 䢇 Delete to delete the entry.
Saving a Phone Number From Call History Your phone can store up to 900 Contacts entries. Contacts entries can store up to a total of eight numbers, and each entry’s name can contain 24 characters. (For more information, see “Using Contacts” on page 119.) To save a phone number from Call History: 1. Use your navigation key to select a Call History entry and press Options (right softkey). 2. Select Save and press O. 3. Select New Entry to create a new Contacts entry.
Prepending a Phone Number From Call History If you need to make a call from Call History and you happen to be outside your local area code, you can add the appropriate prefix by prepending the number. To prepend a phone number from Call History: 1. Select a Call History entry and press Options (right softkey). 2. Select Prepend. 3. Enter the prefix and press s. Press Options (right softkey) and then select Save to save the amended number to your Contacts.
Walkie-Talkie Call History Options After viewing a Walkie-Talkie call in the All Calls or WalkieTalkie lists, you can select from the following options: 䢇 Save to save information from a Walkie-Talkie call. Depending on the type of Walkie-Talkie call, your phone allows you to save the number to Contacts, as well as other pertinent information. (See “Saving Walkie-Talkie Information From Call History” on page 116.) 䢇 䢇 䢇 Call to place Walkie-Talkie calls from Call History lists. Delete to delete the entry.
4. Select New Entry to create a new Contacts entry – or – Select To Existing Entry and then scroll to the entry you want to save the number to. 5. Use the keypad to complete or edit the Contacts entry and press O. After you have saved the number, the new Contacts entry is displayed. Tip: 117 You can also access the Walkie-Calls from Call History by press O > Walkie-Talkie > Walkie-Talkie Contacts > Call History.
Erasing Call History You can erase individual Call History lists or all of them at one time. To erase Call History: 1. Press O > Call History. 2. Scroll right to select Erase Call History. 3. If you are certain you want to erase the list, press Yes (left softkey). – or – Press No (right softkey) to return to the previous menu.
Se ct i on 2F Using Contacts In This Section ⽧ About Contacts ⽧ Finding Contacts Entries ⽧ Creating a Contacts Entry ⽧ Contacts Entries for Walkie-Talkie Groups and Talkgroups ⽧ Managing Your Contacts ⽧ Dialing Sprint Services ⽧ Managing Your Contacts Now that you know the basics that make it easier to stay in touch with people and information, you’re ready to explore your phone’s more advanced features.
About Contacts Your phone can store up to 900 phone numbers. Individual Contacts entries can contain up to eight separate numbers, allowing you to save someone's wireless, home, and work phone numbers as well as their fax and Walkie-Talkie numbers in one entry. The total number capacity is 900, meaning that if each Contacts entry has only one number, you have space for 900 Contacts entries. Each number you add to an individual entry reduces the number remaining for available entries.
䢇 A speed dial number — When you store a phone number, it is assigned a speed dial number. You can accept the default speed dial number or change it. Important: Entries for Group Walkie-Talkie and Talkgroups contain different information. See “Contacts Entries for WalkieTalkie Groups and Talkgroups” on page 127.
Finding Contacts Entries There are several ways to display your Contacts entries: by name, by speed dial number, by Category, and by Type. Follow the steps outlined in the sections below to find entries in the Contacts menu. Finding Names To find Contacts entries by name: 1. Press O > Contacts > Find All Names. 2. Scroll through the entries using your navigation key, highlight the one you want, and press O. 3. To dial the entry’s default phone number, press s.
Filtering Entries To filter Contacts entries by Category or Type: 1. Press O > Contacts > Filter Names. 2. Scroll to the Category or Type you want to filter by and press O. 3. Scroll to an entry using your navigation key. 4. To display the entry details, press O. To display additional Contacts information, press the navigation key left or right. – or – To dial the entry’s default phone number, press s. – or – To send a message to the entry, press Send Msg (left softkey), and press O.
Creating a Contacts Entry To add a new entry: 1. Press O > Contacts > Add New Entry. 2. Assign it a Contact Type – Contact, Distribution List, Walkie-Talkie Group, or Talkgroup. 3. Follow the prompts to enter Contacts information. 4. Select Save (left softkey) Tip: You can scroll left or right to store and view other information for the entry. You can add a picture, choose a special ringer, store an email address, and more. To change the speed dial number, highlight this option and press O.
Assigning Speed Dial Numbers Your phone can store up to 900 phone numbers as speed dial numbers. For details on how to make calls using speed dial numbers, see “Using Speed Dialing” on page 47. Speed dial numbers can be assigned when you add a new Contacts entry, when you add a new phone number to an existing entry, or when you edit an existing number. To assign a speed dial number to an existing phone number: 1. Display a Contacts entry. (See “Finding Contacts Entries” on page 122.) 2.
Assigning a Ringer or Picture to an Entry You can assign a ringer to a Contacts entry so you can identify the caller by the ring. (See “Ringer Types” on page 74.) When you assign a picture to entry, your phone displays it whenever you receive calls from that person. To assign a ringer or picture to an entry: 1. Display a Contacts entry. (See “Finding Contacts Entries” on page 122.) 2. Press Options (right softkey), select Edit, and press O. 3.
Contacts Entries for Walkie-Talkie Groups and Talkgroups Because Group Walkie-Talkie and Talkgroup calls contact more than one person, you create their Contacts entries differently. Creating Group Walkie-Talkie Entries To create a Contacts entry for a Walkie-Talkie Group: 1. Press O > Contacts > Add New Entry. 2. Highlight Walkie-Talkie Group, and then press Select (left softkey). 3. Enter a name for the new Group. Each entry’s name can contain 24 characters. 4. Choose a category for the entry. 5.
6. Press O. Adding Group Members You can add Group members that have Group Walkie-Talkie compatible phones to a Group by selecting them from Contacts, Call History lists, or by manually entering the Walkie-Talkie number with your keypad. You can also add all members in an existing Group to another Group by selecting the Group name from Contacts. To add Group members from Contacts or Call History: 1. While creating a Group, select Add Members. 2.
To delete a Group from Contacts: 1. Press O > Contacts > Filter Names > Walkie-Talkie Group. 2. Scroll to the Group you want to delete. 3. Press Options (right softkey) and then select Delete. Editing Walkie-Talkie Group Entries You can edit Group entries by their name, category or membership. To edit Group entries: 1. Press O > Contacts > Filter Names > Walkie-Talkie Group. 2. Scroll to the Group you want to delete the member from. 3. Press Options (right softkey), select Edit, and press O. 4.
Managing Your Contacts Organize your Contacts entries by assigning them to categories. Your phone has some categories already defined – Family, Friends, and Business. You can also create your own categories. To view your categories: 1. Press O > Contacts > Manage Contacts > View Categories. 2. Scroll the list of categories. To create your own custom category: 1. Press O > Contacts > Manage Contacts > Add Category. 2. Enter the name of the new category. 3.
Using Your SIM Manager When you create a new entry in Contacts, that information is stored on your phone, not on your SIM card. If you decide to save it on your SIM card, you must use the SIM Manager to copy it there. The SIM Manager also allows you to copy from the SIM card to your phone as well as manage your Contacts information. The SIM Manager can store up to 600 Contacts entries. Viewing SIM Manager Contacts To view entries stored in the SIM Manager: 1. Press O > Contacts > SIM Manager.
Copying Contacts Entries – Phone to SIM Card To copy entries from your phone to your SIM card: 1. Press O > Contacts > SIM Manager > Copy to SIM. (Reading SIM Manager is displayed.) 2. On the Select Contacts screen, select each entry you want to copy. 3. Select Copy (left softkey). (Copying, followed by Copy Complete or Incomplete is displayed.) Note: Selecting a Group copies all its members. If you select an entry that is already on your SIM card, it is not copied.
When you copy a Contacts entry from your phone to your SIM card, the entry may display differently. In addition, some information may be omitted completely. Be sure to verify the accuracy of any information you copy. Managing Your Contacts With SIM Manager Your SIM Manager offers many ways to find, view, and copy information. Copying All Entries To copy all the entries on a SIM card or phone: 1. Press O > Contacts > SIM Manager > Copy to SIM or Copy to Phone. (Reading SIM Manager is displayed.) 2.
3. Enter the first letter of the contact you want to find. Editing a SIM Contacts Entry To edit a Contacts entry on your SIM Manager: 1. Press O > Contacts > SIM Manager. (Reading SIM Manager is displayed.) 2. On the Select Contacts screen, select the entry you want to edit. 3. Select Edit (right softkey). 4. Make the changes you want. 5. Select Done (left softkey).
Dialing Sprint Services Your Contacts contains entries for various Sprint services. To dial a service from your Contacts: 1. Press O > Contacts > Services. 2. Select Customer Solutions, Dir. Assistance, Account Info., or Sprint Operator. To dial a service from standby mode using your keypad: 1. Dial the appropriate service number: 䡲 䡲 䡲 䡲 Customer Solutions – * 2. Sprint 411 – 4 1 1. Account Info. – * 4. Sprint Operator – 0 . 2. Press s to place the call.
Using the Phone’s Calendar and Tools Calendar & Tools S ec t io n 2 G In This Section ⽧ Using Your Phone’s Calendar ⽧ Using Your Phone’s Tools Your phone is equipped with several personal information management features that help you manage your busy lifestyle. This section shows you how to use these features to turn your phone into a time management planner that helps you keep up with your appointments, schedules, and commitments. It takes productivity to a whole new level.
Using Your Phone’s Calendar Adding an Event to the Calendar Your Calendar helps organize your time and reminds you of important events. To add an event: 1. Press O > Tools > Calendar. 2. Using your navigation key, highlight the day to which you would like to add an event. Tip: To quickly go to a date, press Options (right softkey) and select Go To Date. 3. Press Options (right softkey), select Add, and then press O. 4. Enter the event title and press O. 5.
Scroll to a ringer and press O. Tip: To change your default event ringer type, from the standby screen press O > Settings > Sounds > Ringer Type > Calendar and select a ringer. Calendar & Tools 䡲 9. Press Save (left softkey) to save the event. Event Alerts There are several ways your phone alerts you to scheduled events: 䢇 By playing the assigned ringer type. 䢇 By illuminating the backlight. 䢇 By flashing the external display.
3. To display the details of an event listed in the schedule, highlight it and press O. Changing to Weekly View To go to the Weekly Calendar view: 1. Press O > Tools > Calendar. 2. Press Options (right softkey). 3. Select Weekly. Going to Today’s Date To go to today’s date: 1. Press O > Tools > Calendar. 2. Press Options (right softkey). 3. Select Go To Today. Erasing an Event To erase a day’s scheduled events: 1. Press O > Tools > Calendar. 2.
To delete events scheduled before a specific time and date: 1. Press O > Tools > Calendar > Options > Erase Old. 2. Select the option to erase events older than Older than 1 day, Older than 1 Week, Older than 1 Month, or Older than 1 Year. Calendar & Tools Erasing Old Events Erasing All Events To delete all scheduled events: 䊳 Press O > Calendar > Options > Erase All. (A dialog is displayed informing you how many events will be erased.
Using Your Phone’s Tools In addition to helping you be more efficient and organized, your phone offers useful and entertaining tools. Using the Alarm Clock Your phone comes with a built-in alarm clock with multiple alarm capabilities. To use the alarm clock: 1. Press O > Tools > Alarm Clock. 2. Select Alarm 1, Alarm 2, Alarm 3, Alarm 4, or Alarm 5 and press O. 3. Select a time for the alarm by highlighting the time field and pressing O.
Your phone comes with a built-in calculator. To use the calculator: 1. Press O > Tools > Calculator. 2. Enter numbers using your keypad. 䡲 䡲 䡲 䡲 Calendar & Tools Using the Calculator Press the navigation key to enter operators (+ ÷ - ×) as indicated in the display. Press * to enter a decimal. Press # to make the number to the left of the cursor positive or negative. Press Operator (right softkey) to enter parentheses or exponents. 3. Press O to compute.
Se ct io n 2 H Managing Voice Records In This Section ⽧ Voice Records Your phone’s Voice Records feature allows you to make recordings right on your phone. This section includes easy-to-follow instructions on managing Voice Records.
Voice Records You can record brief records to remind yourself of important events, phone numbers, or grocery list items. To create a new Voice Record: 1. Press O > Voice Records. 2. Press Record (left softkey) and begin recording after the Voice Services Recording Voice Records prompt. 3. To end the recording, press Stop (left softkey). If you want to review the recording, press Yes (left softkey). To record a conversation during a phone call: 1. Make or answer the call. 2.
Playing Voice Records To play the Voice Records you have recorded: 1. Press O > Voice Records. 2. Press Options (right softkey), select Voice Records List, and press O. 3. Use the navigation key to scroll to a recording. Tip: To make finding Voice Records easier, select Sort By (Name, Date, Size, or Type). You can choose Play All (to play all the Voice Records) or Select Multiple (to play a several Voice Records consecutively). 4. Press Listen (left softkey) to play the Voice Record.
Using Other Voice Record Options You can also rename your Voice Records, use them as ringers, or delete them. To rename, set as ringer or delete a Voice Record: 2. Press Options (right softkey), select Voice Records List, and press O. 3. Use the navigation key to scroll to the recording you want to work with. Voice Services 1. Press O > Voice Records. 4. Press Options (right softkey) and then choose Rename, Delete, or Set As (ringer). 5. Follow the prompts to complete your task.
Section 3 Service Features 147
Service Features: The Basics Service Features Se ct io n 3A In This Section ⽧ Using Voicemail ⽧ Using SMS Text Messaging ⽧ Using Caller ID ⽧ Responding to Call Waiting ⽧ Making a Three-Way Call ⽧ Using Call Forwarding Now that you’ve mastered your phone’s fundamentals, it’s time to explore the calling features that enhance your service. This section outlines your basic service features.
Using Voicemail Important: Walkie-Talkie, Group Walkie-Talkie, Talkgroup, and Direct Talk calls do not get forwarded to voicemail. Setting Up Your Voicemail All unanswered phone calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you want to set up your Sprint Voicemail and personal greeting as soon as your phone is activated. If you need to set up your voicemail, see “Setting Up Your Voicemail” on page 5.
To send an incoming call directly to voicemail: 䊳 Press .. Retrieving Your Voicemail Messages You can review your messages directly from your phone or from any other touch-tone phone. To dial from your phone, you can either speed dial your voicemail or use the menu keys. Service Features Sending an Incoming Call to Voicemail Using One-Touch Message Access 䊳 Press and hold 1. (Your phone dials your voicemail box.
Voicemail Button Guide Here’s a quick guide to your keypad functions while listening to voicemail messages. For further details and menu options, see “Voicemail Menu Key” on page 154. 1 2 3 Date/Time Send Reply 4 5 Rewind Forward 7 8 9 Replay Erase * Cancel Call Back 0 Help Advance 6 Save # Skip Voicemail Options Your phone offers several options for organizing and accessing your voicemail.
Create up to 20 separate group lists, each with up to 20 customers. 1. Press and hold 1 to access your voicemail. (If your voicemail box contains any new or saved messages, press * to access the main voicemail menu.) Service Features Setting Up Group Distribution Lists 2. Press 3 to change your Personal Options, following the system prompts. 3. Press 2 for Administrative Options. 4. Press 5 for Group Lists. 5. Follow the voice prompts to create, edit, rename, or delete group lists.
Voicemail-to-Voicemail Message Reply Reply to a voice message received from any other Sprint Voicemail user. 1. After listening to a voice message, press 2. 2. Follow the voice prompts to record and send your reply. Voicemail-to-Voicemail Message Forwarding Forward a voice message, except those marked “Private,” to other Sprint Voicemail users. 1. After listening to a message, press 6. 2. Follow the voice prompts to enter the phone number. 3.
Your phone may temporarily continue to display the message icon after you have checked your voice and text messages. To clear the icon from the display screen: 1. Press O > Messaging > Voicemail > Clear Icon. Service Features Clearing the Message Icon Voicemail Menu Key Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu. The following list outlines your phone’s voicemail menu structure.
3 Message Date & Time On/Off 4 Change Passcode 5 Group Distribution List 6 Return to Personal Options Menu 3 Greetings 1 Personal Greetings 2 Name Announcement 3 Extended Absence Greeting 4 Return to Personal Options Menu 4 Expert Mode (On/Off) 9 Place a Call * Disconnect 155 Section 3A: Service Features: The Basics
With SMS Text Messaging, you can use other people’s wireless phone numbers to send instant text messages from your phone to their messaging-ready phones – and they can send messages to you. When you receive a new message, it is automatically displayed on your phone’s screen. Service Features Using SMS Text Messaging In addition, SMS Text Messaging includes a variety of preset messages, such as “I’m running late, I’m on my way,” that make composing messages fast and easy.
5. If your message is urgent, select the Urgent check box. 6. Review your message and press Send (left softkey). Accessing SMS Text Messages To read an SMS Text message: 䊳 When you receive a text message, it automatically appears on your phone’s main display screen. Use your navigation key to scroll down and view the entire message. If the message is urgent, the message icon blinks in your display. To reply to an SMS Text message: 1. While the message is open, select Reply (left softkey). 2.
Preset messages make composing text messages even easier by allowing you to enter preset messages, such as “Meet me at,” “Lets get lunch,” or a customized preset message of your own. To add and/or edit preset messages: Service Features Using Preset Messages 1. Press O > Messaging > Text Messaging > Preset Messages. 2. Select New Preset Msg and press O. – or – Scroll to a message to edit, press Options (right softkey), select Edit, and press O. 3.
Using Caller ID Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps. To block your phone number from being displayed for a specific outgoing call: 1. Press * 6 7. 2. Enter the number you want to call. 3. Press s. To permanently block your number, call Sprint Customer Service.
With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: Service Features Making a Three-Way Call 1. Enter a number you wish to call and press s. 2. Once you have established the connection, press Options (right softkey), select 3-Way Call, and press O. 3. When you hear a dial tone, enter the second number you wish to call and press s. 4.
Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: 1. Press * 7 2. 2. Enter the area code and phone number to which your future calls should be forwarded. 3. Press s. (You see a message and hear a tone to confirm the activation of Call Forwarding.) To deactivate Call Forwarding: 1. Press * 7 2 0 . 2.
Se c ti on 3B In This Section ⽧ Sprint Data Services Applications ⽧ Getting Started ⽧ Downloading Premium Services Content ⽧ Exploring the Web ⽧ Sprint Data Services FAQs Sprint Data Services Sprint Data Services Sprint data services offers easy and amazing data services you will really use.
Sprint Data Services Applications Here is a brief list of the applications available through your phone. For more information, please see the user guide online at www.sprint.com. Games – Play exciting games with full-color graphics, sound, and vibration. Choose from over hundreds of games to play anytime. Ringers – Personalize your phone by downloading and assigning different ringers to numbers in your Contacts.
Getting Started Your User Name When you buy a phone and sign up for service, you're automatically assigned a user name, which is typically based on your name and a number, followed by “@Sprint.com.” (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprint.com as his user name.) Sprint Data Services With your phone and Sprint service, you are ready to start enjoying the advantages of Sprint data services.
Launching a Sprint Data Connection To launch a Sprint data connection: Press O > Web. (Your Sprint data connection starts and the home page is displayed.) 䊳 Note: If Net Guard is enabled and displayed (see page 165), press OK (right softkey) to continue and access the Web. While connecting, the following appears on the screen: Preparing PCS Vision services. If you had a previous Sprint data connection, the last page you visited is displayed when you start your browser.
Connection Status and Indicators Your data connection is active (data is being transferred); the transmit/receive symbol blinks to indicate data transmission. Incoming voice calls go directly to voicemail; outgoing voice calls can be made, but the data connection terminates. Sprint Data Services Your phone's display screen lets you know the current status of your data connection through indicators which appear at the top of the screen.
Tip: Depending on which Web sites you visit, the labels on the softkeys may change to indicate their function. To use softkeys: 䊳 Press the desired softkey button. (If an additional pop-up menu appears when you press the softkey button, select the menu items using your keypad [if they’re numbered] or by highlighting the option and pressing O.) Scrolling As with other parts of your phone's menu, you'll have to scroll up and down to see everything on some Web sites.
To select links: 䊳 Highlight the link and press the appropriate softkey. Going Back 䊳 Note: Press c on your phone. The c is also used for deleting text (like a BACKSPACE key) when you are entering text. Going Home Sprint Data Services To go back one page: To return to the home page from any other Web page: 䊳 Press and hold c. – or – Press the right softkey and select Home.
Downloading Premium Services Content With Sprint data services and your new phone, you have access to a dynamic variety of Premium Service content, such as downloadable Games, Ringers, Screen Savers, and other applications. (Additional charges may apply.) The basic steps required to access and download Premium Service content are outlined below. Accessing the Download Menus To access the download menus: 1. Press O > My Content. 2.
Selecting an Item to Download 䢇 Search allows you to use your keypad to enter search criteria to locate an item. You may enter an entire word or title or perform a partial-word search. (For example, entering “goo” returns “Good Ol’ Boy,” “The Good, the Bad, and the Ugly,” and “Goofy - Club.”) Sprint Data Services You can search for available items to download in a number of ways: 䢇 Featured displays a rotating selection of featured items.
2. Select an option to continue: 䡲 Select Use/Run/View to assign the downloaded item (or to start, in the case of a game or application). Your Sprint data session ends and you are redirected to the appropriate phone menu screen. 䡲 Select Set as to assign a ringer or screen saver to a phone function. Select Settings to configure downloaded games or applications. Select Shop to browse for other items to download. Press e to quit the browser and return to standby mode.
To download purchased content from My Content Manager: 1. From the My Content Manager display (see above), 2. Scroll to highlight Download and press O. (The item downloads automatically. When the New Download screen appears, the item has been successfully downloaded to your phone.) 3. Select an option to continue: 䡲 䡲 䡲 䡲 䡲 Tip: Select Use/Run/View to assign the downloaded item (or to launch, in the case of a game or application).
Exploring the Web With Web access on your phone, you can browse full-color graphic versions of your favorite Web sites, making it easier than ever to stay informed while on the go. Follow sports scores and breaking news and weather and shop on your phone anywhere on the Nationwide Sprint Network.
To open the browser menu: 䊳 Press the right softkey. (The browser menu is displayed in a drop-down list.) 䢇 䢇 䢇 Sprint Data Services Options available under the browser menu include: 䢇 Home. Returns the browser to the home page. 䢇 Forward. Returns you to a previously viewed page (after having used c). 䢇 Mark this Page. Allows you to bookmark the current site. (See “Creating a Bookmark” on page 175.) 䢇 View Bookmarks. Allows you to access bookmarked sites and manage your bookmarks. 䢇 Search.
䡲 䡲 䡲 䡲 䡲 Color. Allows you to choose your browser’s background, link, plain text, and visited link colors. Show Image. Allows you to select whether your browser shows images or not (images can slow down response time). Cookies. Deletes the “cookies” that Web sites have stored in browser memory. Title Tag. Allows you to display each site’s title information (when this is turned On). Send Referrer. Allows you to send referrer information to sites you visit (when this is turned On).
3. Scroll to highlight the bookmark you’d like to access and press O to go to the Web site (or press the number corresponding to the bookmark you wish to access). To delete a bookmark: 1. Press the right softkey to open the browser menu. 2. Select View Bookmarks. 3. Scroll to highlight the bookmark you’d like to delete and press Options (right softkey). 4. Select Delete. Sprint Data Services Deleting a Bookmark 5. Select Yes (left softkey) to remove the bookmark.
Restarting the Web Browser If the Web browser appears to be malfunctioning or stops responding, you can usually fix the problem by simply restarting the browser. To restart the Web browser: 1. Press the right softkey to open the browser menu. 2. Select Restart Browser.
Sprint Data Services FAQs How do I sign in for the first time? You are automatically signed in to access Sprint data services when you turn on your phone. Sprint Data Services How will I know when my phone is ready for Sprint data services? Your user name (for example, bsmith001@sprint.com) will be displayed when you access O > Settings > Phone Info > My Phone #.
no data is received for an extended period of time, the connection will terminate. Can I sign out of data services? You can sign out without turning off your phone; however, you will not be able to browse the Web or use other data services. While signed out, you can still place or receive phone calls, check voicemail, and use other voice services. You may sign in again at any time. To sign out, go to Settings > PCS Vision > Disable PCS Vision in your phone’s menu.
Section 4 Safety and Warranty Information
Se ct io n 4A Important Safety Information In This Section ⽧ General Precautions ⽧ Safety and General Information ⽧ Hearing Aid Compatibility with Mobile Phones ⽧ Battery Tips ⽧ Specific Absorption Rate Data ⽧ Owner’s Record ⽧ Phone Guide Proprietary Notice ⽧ Information from the World Health Organization ⽧ Product Registration ⽧ Export Law Assurances ⽧ Wireless: The New Recyclable ⽧ Smart Practices While Driving ⽧ Declaration of Conformity This phone guide contains important oper
may result in serious bodily injury, death, or property damage. General Precautions Note: For the best care of your phone, only Sprint-authorized personnel should service your phone and accessories. Failure to do so may be dangerous and void your warranty. Section 4A: Important Safety Information Important Safety Information There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service.
Safety and General Information This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device. Exposure To Radio Frequency (RF) Energy Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.
When using any data feature of the mobile device, with or without an accessory cable, position the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our website at www.motorola.com.
Hearing Aids Some digital mobile devices may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer or physician to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult your physician or the manufacturer of your device to determine if it is adequately shielded from RF energy. Driving Precautions Check the laws and regulations on the use of mobile devices in the area where you drive.
Damaged Products If your mobile device or battery has been submerged in water, punctured, or subjected to a severe fall, do not use it until you take it to a Motorola Authorized Service Center. Do not attempt to dry it with an external heat source, such as a microwave oven. Batteries and Chargers If jewelry, keys, beaded chains, or other conductive materials touch exposed battery terminals, this could complete an electrical circuit (short circuit), become very hot, and could cause damage or injury.
Choking Hazards Your mobile device or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your mobile device and its accessories away from small children. Glass Parts Some parts of your mobile device may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove.
Hearing Aid Compatibility with Mobile Phones Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
䢇 䢇 䢇 䢇 䢇 䢇 Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by nonMotorola batteries and/or chargers. New batteries or batteries stored for a long time may take more time to charge. When charging your battery, keep it near room temperature. When storing your battery, keep it uncharged in a cool, dark, dry place. Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.
of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output. Before a phone model is available for sale to the public in the U.S.
Information from the World Health Organization WHO Information Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using hands-free devices to keep mobile phones away from your head and body. Source: WHO Fact Sheet 193 Further information: http://www.who.int.
Owner’s Record The model number, regulatory number and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: ic502 by Motorola Serial No.
The Cellular Telecommunications Industry Association (CTIA) and its members encourage consumers to recycle their phones and have taken steps to promote the collection and environmentally sound recycling of end-of-life wireless devices. As a wireless phone user, you have an important role in ensuring that this phone is recycled properly. When it comes time to give this phone up or trade it in for a new one, please remember that the phone, the charger, and many of its accessories can be recycled. It's easy.
Smart Practices While Driving SM Drive Safe, Call Smart Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Contact www.motorola.com/callsmart for more information. Your mobile device lets you communicate by voice and data—almost anywhere, anytime, wherever wireless service is available and safe conditions allow.
䢇 Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.* 䢇 Call roadside assistance or a special non-emergency wireless assistance number when necessary.
Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: ic502 Model Number: H90XAH9JR7AN Conforms to the following regulations: Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 䢇 䢇 䢇 䢇 197 Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
