User's Manual

40
HC700-G does
not detect
scan input
Aiming pattern
not directed at
the barcode
symbol
Scan again and make sure
that the green light is
aimed across the barcode
Check for readable bar-
code (not covered, or
obstructed)
Unreadable
barcode
Be sure the barcode
symbol is not covered,
damaged or obstructed.
Make sure the barcode
symbology is config-
ured. For a list of
desired symbologies
configured by default,
refer to the Specifica-
tions section.
HC700-G does
not respond
Problem in the
HC700-G oper-
ating system or
communica-
tions network
Ensure proper battery
installation in HC700-G.
Charge or replace the bat-
tery
Execute Warm Reset
“Resetting the HC700-G”
on page 20. The HC700-G
should function again
If HC700-G still does not
respond, perform Cold
Reset (see “Resetting the
HC700-G” on page 20).
The operating system will
reboot in 30 seconds
HC700-G ran-
domly
shuts off
Unclean bat-
tery contacts.
Clean the battery contacts,
see “Cleaning” on
page 42.
Table 4: Troubleshooting the HC700-G
Problem Cause Solution
Enhanced IMD Users.book Page 40 Monday, February 12, 2007 11:46 AM