PROFESSIONAL DIGITAL TWO-WAY RADIO MOTOTRBO™ SL3500e LIMITED KEYPAD PORTABLE RADIO USER GUIDE EN-US FR-CA MARCH 2017 © 2017 Motorola Solutions, Inc. All rights reserved.
English Declaration of Conformity This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product: Model Name: SL3500e conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.
English Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation.
English Contents Declaration of Conformity...............................................3 Important Safety Information........................................ 11 Notice to Users (FCC and Industry Canada)................13 Software Version.......................................................... 15 Copyrights.................................................................... 17 Computer Software Copyrights.................................... 19 Handling Precautions........................................
English Group Calls........................................................45 Making Group Calls................................ 46 Responding to Group Calls.....................46 Private Calls ................................................. 47 Making Private Calls ..........................47 Responding to Private Calls .............. 48 All Calls..............................................................49 Making All Calls...................................... 49 Receiving All Calls............
English Sending Radio Checks ...................... 65 Sending Radio Checks by Using the Contacts List ......................................65 Scan Lists.......................................................... 66 Viewing Entries in the Scan List............. 66 Adding New Entries to the Scan List...... 66 Deleting Entries from the Scan List........ 67 Setting Priority for Entries in the Scan List.......................................................... 68 Scan............................................
English Mute Mode.........................................................83 Turning On Mute Mode...........................84 Setting Mute Mode Timer....................... 84 Exiting Mute Mode.................................. 85 Emergency Operation........................................85 Sending Emergency Alarms .................. 86 Sending Emergency Alarms with Call ....87 Sending Emergency Alarms with Voice to Follow ............................................ 89 Receiving Emergency Alarms.........
English Connecting to a Network Access Point.103 Checking Wi-Fi Connection Status....... 104 Viewing Details of Network Access Points....................................................105 Chapter 8: Utilities...................................................... 107 Squelch Levels................................................ 107 Setting Squelch Levels......................... 107 Power Levels................................................... 108 Setting Power Levels............................
English Limited Warranty........................................................ 131 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS.................... 131 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:........................................... 131 II. GENERAL PROVISIONS............................ 132 III. STATE LAW RIGHTS:................................132 IV. HOW TO GET WARRANTY SERVICE......132 V. WHAT THIS WARRANTY DOES NOT COVER............................................................132 VI.
English Important Safety Information ATTENTION! This radio is restricted to Occupational use only. Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. not more than that necessary for successful communication.
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English Notice to Users (FCC and Industry Canada) This device complies with Part 15 of the FCC rules and Industry Canada's license-exempt RSS's per the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. • Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.
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English Software Version All the features described in the following sections are supported by the software version R02.08.00.0000 or later. See Checking Firmware and Codeplug Versions on page 121 to determine the software version of your radio. Check with your dealer or system administrator for more information.
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English Copyrights The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs.
English should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country.
English Computer Software Copyrights The Motorola Solutions products described in this manual may include copyrighted Motorola Solutions computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program.
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English Handling Precautions The MOTOTRBO Series Digital Portable radio meets IP54 specifications, allowing the radio to withstand adverse field conditions such as being exposed to water or dust. CAUTION: The effects of certain chemicals and their vapors can have harmful results on certain plastics. Avoid using aerosol sprays, tuner cleaners, and other chemicals. CAUTION: Do not disassemble the radio. This could damage radio seals and result in leak paths into the radio.
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English Introduction Icon Information This user guide covers the operation of the MOTOTRBO radios. Throughout this publication, the icons described are used to indicate features supported in either the conventional analog or conventional digital mode. Your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
English this change by appearing “grayed out”. The disabled features are hidden in the menu. the strongest Received Signal Strength Indicator (RSSI) value. Your radio also has features available in both analog and digital modes. The minor differences in the way each feature works do not affect the performance of your radio. In a manual site search, the radio searches for the next site in the roam list that is currently in range but which may not have the strongest signal and locks on to the repeater.
English Capacity Plus–Single-Site Capacity Plus–Single-Site is a single-site trunking configuration of the MOTOTRBO radio system, which uses a pool of channels to support hundreds of users and up to 254 Groups. This feature allows your radio to efficiently utilize the available number of programmed channels while in Repeater Mode.
English NOTICE: You cannot manually add or delete an entry to the roam list. Check with your dealer or system administrator for more information. Similar to Capacity Plus–Single Site, icons of features not applicable to Capacity Plus–Multi-Site are not available in the menu. You hear a negative indicator tone if you try to access a feature not applicable to Capacity Plus–Multi-Site by using a programmable button press.
English Basic Operations This chapter explains the operations to get you started on using the radio. Charging the Battery Your radio is powered by a Lithium-Ion (Li-lon) battery. • To comply with warranty terms and avoid damages, charge the battery using a Motorola Solutions charger exactly as described in the charger user guide. All chargers can charge only Motorola Solutions authorized batteries. Other batteries may not charge.
English Ensure that the radio is turned off. 2 1 Set the antenna in the receptacle and turn clockwise. 1 3 Slide battery latch into lock position. 3 2 To remove the antenna, turn the antenna counterclockwise. Attaching the Antenna Follow the procedure to attach the antenna to your radio.
English CAUTION: If the antenna must be replaced, ensure that only MOTOTRBO antennas are used. Neglecting this damages your radio. NOTICE: When attaching a VHF antenna to the radio, the CPS configuration for antenna selection must match the chosen VHF antenna. A mismatch in antennas results in decreased range. Attaching the Earpiece/Audio Accessory The audio accessory connector is located on the right side of the radio. Follow the procedure to attach accessories to your radio.
English Locking the Radio Display Do one of the following: You can lock your radio screen to avoid an inadvertent key entry. Follow the procedure to lock the radio display. • Press the Volume Up button to increase the volume. • Press the Volume Down button to decrease the volume. Short press the On/Off button. • The radio display turns off. • The touch screen keypad is hidden and inactive. Unlocking the Radio Display Follow the procedure to unlock the radio display.
English Radio Controls 4 Push-to-Talk (PTT) Button This chapter explains the buttons and functions to control the radio. 6 Side Button 11 5 Volume Button 7 P1/Left Navigation Button2 8 Menu/OK Button2 1 16 2 9 Back/Home Button2 10 P2/Right Navigation Button2 3 4 15 11 Display 14 12 Microphone 13 13 USB Connector 12 5 11 6 10 7 9 8 14 Accessory Connector 15 Speaker 16 Antenna 1 Channel Rocker 2 On/Off Button 3 LED Indicator 1 2 This button is programmable.
English Programmable Buttons Depending on the duration of a button press, your dealer can program the programmable buttons as shortcuts to radio functions. Short press Pressing and releasing rapidly. Long press Pressing and holding for the programmed duration. NOTICE: See Emergency Operation on page 85 for more information on the programmed duration of the Emergency button. Contacts Provides direct access to the Contacts list.
English Mic AGC Toggles the internal microphone automatic gain control (AGC) on or off. Monitor Monitors a selected channel for activity. Notifications Provides direct access to the Notifications list. Nuisance Channel Delete 3 Temporarily removes an unwanted channel, except for the Selected Channel, from the scan list. The Selected Channel refers to the selected zone or channel combination of the user from which scan is initiated.
English Site Lock 3 When toggled on, the radio searches the current site only. When toggled off, the radio searches other sites in addition to the current site. Tones/Alerts Toggles all tones and alerts on or off. Text Message Selects the text message menu. Backlight Brightness Adjusts the brightness level. Transmit Interrupt Remote Dekey Stops an ongoing interruptible call to free the channel. Power Level Toggles transmit power level between high and low.
English • Press • Long press to return to the previous screen. to return to the Home screen. Your radio automatically exits the menu after a period of inactivity and returns to the Home screen. receiving your call) releases the PTT button, indicating the channel is free for you to respond. You hear a continuous Talk Prohibit Tone if your call is interrupted, for example when the radio receives an Emergency call. You should release the PTT button if you hear a continous Talk Prohibit Tone.
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English Status Indicators Flexible Receive List Flexible receive list is enabled. This chapter explains the status indicators and audio tones used in the radio. Icons The following icons appear on the status bar at the top of the radio display. Table 1: Display Icons The icons are arranged left most in order of appearance or usage. Battery The number of bars (0–4) shown indicates the charge remaining in the battery. The icon blinks when the battery bar is at 0. Emergency Radio is in Emergency mode.
English Power Low Radio is set at Low power. Site Roaming The site roaming feature is enabled. Received Signal Strength Indicator (RSSI) The number of bars displayed represents the radio signal strength. Four bars indicate the strongest signal. This icon is only displayed while receiving. Talkaround In the absence of a repeater, radio is configured for direct radio-to-radio communication. Ring Only Ringing mode is enabled. Unsecure The Privacy feature is disabled. Scan Scan feature is enabled.
English Wi-Fi Poor Wi-Fi signal is poor. Phone Call as Group/All Call Indicates a Phone Call as Group Call or All Call in progress. In the Contacts list, it indicates a group alias (name) or ID (number). Wi-Fi Unavailable Wi-Fi signal is unavailable. Table 2: Call Icons The following icons appear on the display during a call. These icons also appear in the Contacts list to indicate alias or ID type. Private Call Indicates a Private Call in progress.
English Solid Black Box Indicates that the option selected for the menu item with a sub-menu. or Table 4: Mini Notice Icons The following icons appear momentarily on the display after an action to perform a task is taken. Failed Transmission (Negative) Failed action taken. Successful Transmission (Positive) Successful action taken. Transmission in Progress (Transitional) Transmitting. This is seen before indication for Successful Transmission or Failed Transmission.
English Radio is receiving an emergency transmission. Radio is transmitting in low battery state. Double Blinking Green Radio is receiving a privacy-enabled call or data. Radio has moved out of range if Auto-Range Transponder System is configured. Solid Yellow Radio is monitoring a conventional channel. Radio encountered charging errors. Blinking Yellow Radio is scanning for activity. Mute Mode is enabled. Solid Green Radio is powering up. Radio is transmitting.
English High Pitched Tone Low Pitched Tone Audio Tones Audio tones provide you with audible indications of the status, or response to data received on the radio. Momentary Tone Sounds once for a short duration set by the radio. Indicator Tones Indicator tones provide you with audible indications of the status after an action to perform a task is taken. Positive Indicator Tone Continuous Tone A monotone sound. Sounds continuously until termination.
English Zone and Channel Selections 2 This chapter explains the operations to select a zone or channel on your radio. 3 A zone is a group of channels. Your radio supports up to 128 channels and 50 zones, with a maximum of 16 channels per zone. Each channel can be programmed with different features and/or support different groups of users. Selecting Zones Follow the procedure to select the required zone on your radio. 1 Do one of the following: • Press the programmed Zone Selection button.
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English Calls This chapter explains the operations to receive, respond to, make, and stop calls. You can select a subscriber alias or ID, or group alias or ID after you have selected a channel by using one of these features: Alias Search This method is used for Group, Private, and All Calls only with a keypad microphone. Contacts List This method provides direct access to the Contacts list. Manual Dial (by using Contacts) This method is used for Private and Phone Calls only with a keypad microphone.
English Making Group Calls The call ends when there is no voice activity for a predetermined period. The radio returns to the screen you were on prior to initiating the call. Follow the procedure to make Group Calls on your radio. 1 Do one of the following: • Select a channel with the active group alias or ID. • Press the programmed One Touch Access button. 2 Press the PTT button to make the call. The green LED lights up. The first text line shows the Group Call icon and alias.
English indicating the channel is free for you to respond. Press the PTT button to respond to the call. • If the Voice Interrupt feature is enabled, press the PTT button to interrupt the audio from the transmitting radio and free the channel for you to respond. The green LED lights up. Private Calls A Private Call is a call from an individual radio to another individual radio. There are two ways to set up a Private Call.
English The green LED lights up. The display shows the Private Call icon and alias. 3 Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. 4 Release the PTT button to listen. The green LED blinks when the target radio responds. 5 If the Channel Free Indication feature is enabled, you hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond to the call.
English The call ends when there is no voice activity for a predetermined period.The display shows Call Ended. All Calls An All Call is a call from an individual radio to every radio on the channel. An All Call is used to make important announcements, requiring full attention from the user. The users on the channel cannot respond to an All Call. • Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled.
English If the Channel Free Indication feature is enabled, you hear a short alert tone when the transmitting radio releases the PTT button, indicating the channel is free for you to use. 2 Press the PTT button to make the call. The green LED lights up. The display shows the Private Call icon, the subscriber alias, and call status. You cannot respond to an All Call. NOTICE: The radio stops receiving the All Call if you switch to a different channel while receiving the call.
English The call ends when there is no voice activity for a predetermined period. A tone sounds. The display shows Call Ended. 6 The display shows Call Ended. Responding to Selective Calls Follow the procedure to respond to Selective Calls on your radio. Phone Calls When you receive a Selective Call: A Phone Call is a call from an individual radio to a telephone. • The green LED blinks.
English During channel access, press attempt. A tone sounds. If the call is successful: to dismiss the call NOTICE: The access or deaccess code cannot be more than 10 characters. • The DTMF Tone sounds. • You hear the dialing tone of the telephone user. If the call is unsuccessful: Check with your dealer or system administrator for more information. Making Phone Calls • A tone sounds. • The display shows Phone Call Failed and then, Access Code:.
English • Press the programmed One Touch Access button. If the entry for the One Touch Access button is empty, a negative indicator tone sounds. The DTMF Tone sounds and the display shows Ending Phone Call. If the call ends successfully: • A tone sounds. • The display shows Call Ended. If the call fails to end, the radio returns to the Phone Call screen. Repeat the last two steps or wait for the telephone user to end the call.
English • 5 Press The display shows Ending Phone Call. • If the end-call-setup is successful, a tone sounds and the display shows Call Ended. • If the end-call-setup is unsuccessful, your radio returns to the Phone Call screen. Repeat step 5 or wait for the telephone user to end the call. • • NOTICE: During channel access, press to dismiss the call attempt and a tone sounds.
English mutes the call. Your radio returns to the previous screen when the call ends. 1 Press the PTT button to respond to the call. Release the PTT button to listen. 2 Press to end the call. The display shows Ending Phone Call. If the call ends successfully: • The display shows the Phone Call icon at the top right corner. • The display shows the caller alias or Phone Call.
English Responding to Phone Calls as All Calls When you receive a Phone Call as an All Call, you can respond to or end the call, only if an All Call type is assigned to the channel. Follow the procedure to respond to Phone Calls as All Calls on your radio. If the call ends successfully: • A tone sounds. • The display shows All Call and Call Ended. If the call fails to end, the radio returns to the Phone Call screen. Repeat step 3 or wait for the telephone user to end the call.
English • A negative indicator tone sounds. • The display shows Remote Dekey Failed. If an interruptible call is stopped via this feature: • The display shows Call Interrupted. • A negative indicator tone sounds on the interrupted radio until the PTT button is released. NOTICE: Check with your dealer or system administrator for more information.
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English Advanced Features This chapter explains the operations of the features available in your radio. Your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. Toggling Between Repeater and Talkaround Modes Follow the procedure to toggle between Repeater and Talkaround modes on your radio.
English The screen automatically returns to the previous screen. Monitor Feature The monitor feature is used to make sure that a channel is free before transmitting. Monitoring Channels Follow the procedure to monitor channels. 1 Long press the programmed Monitor button. The Monitor icon appears on the display and the LED lights up solid yellow. If there is activity on the monitored channel: If the monitored channel is free, you hear a “white noise". 2 Press the PTT button to talk.
English Home Channel Reminder Press the Silence Home Channel Reminder programmable button. This feature provides a reminder when the radio is not set to the home channel for a period of time. If this feature is enabled through CPS, when your radio is not set to the home channel for a period of time, the following occurs periodically: • The Home Channel Reminder tone and announcement sound. • The first line of the display shows Non. • The second line shows Home Channel.
English 3 Press or to Radio Settings. Press Follow the procedure to initiate Remote Monitor on your radio. to select. 4 5 Press to select. or Initiating Remote Monitor to Home Channel. Press 1 Press the programmed Remote Monitor button. 2 Press or channel alias. Press The display shows channel alias. to the desired new home to select. beside the selected home Remote Monitor 3 Press or Press to select. The display shows a transitional mini notice, indicating the request is in progress.
English • A negative indicator tone sounds. • The display shows a negative mini notice. 5 Initiating Remote Monitor by Using the Contacts List Follow the procedure to initiate Remote Monitor on your radio by using the Contacts list. 1 2 3 4 Press to access the menu. Press select. or to Contacts. Press Press or to the required alias or ID. Press to select. Press or Send Feedback Press to select. The display shows a transitional mini notice, indicating the request is in progress.
English Initiating Remote Monitor by Using the Manual Dial Follow the procedure to initiate Remote Monitor on your radio by using the manual dial. 1 2 3 4 Press to access the menu. Press select. or Press to select. or Press to select. to Contacts. Press • 64 7 Press or Press to select. to Remote Mon.. The display shows a transitional mini notice, indicating the request is in progress. The green LED lights up. to 8 Wait for acknowledgment. If successful: or to Manual Dial.
English Radio Check This feature allows you to determine if another radio is active in a system without disturbing the radio user. No audible or visual notification is shown on the target radio. This feature is only applicable for subscriber aliases or IDs. Your radio must be programmed to allow you to use this feature. Sending Radio Checks Follow the procedure to send radio checks on your radio. 1 Press the programmed Radio Check button. 2 Press or Press to select. to the required alias or ID.
English 5 Wait for acknowledgment. If you press when the radio is waiting for acknowledgement, a tone sounds, the radio terminates all retries, and exits Radio Check mode. The radio returns to the subscriber alias or ID screen. Viewing Entries in the Scan List Follow the procedure to view the entries in the Scan list on your radio. 1 2 Scan Lists Scan lists are created and assigned to individual channels or groups.
English 3 4 5 6 Press select. or to Scan List. Press Press select. or to Add Member. Press Press or to the required alias or ID. Press to select. Press or Press to select. to Deleting Entries from the Scan List Follow the procedure to delete entries from the Scan list. to 1 2 3 to the required priority level. The display shows a positive mini notice and then, Add Another?. 7 Do one of the following: • • Press or Press to select. Repeat step 5 and step 6. Press or list.
English • Press or 4 to No to return to the previous screen. Press to select. 7 Repeat step 4 to step 6 to delete other entries. 8 5 6 2 3 68 to access the menu. Press or to Scan. Press Press select. or to Scan List. Press Press to select. Press or to the required alias or ID. to Edit Priority. Press Press or Press to select. to the required priority level. The display shows a positive mini notice before returning to the previous screen.
English automatically start on the last scanned active channel or group, or on the channel where scan was initiated. • Auto Scan (Automatic) : Your radio automatically starts scanning when you select a channel or group that has Auto Scan enabled. Turning Scan On or Off Follow the procedure to turn scan on or off on your radio. 3 4 5 The display shows Scan On and Scan icon. • The yellow LED blinks. If scan is disabled: • The display shows Scan Off. • The Scan icon disappears.
English • Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. • Wait for the PTT Sidetone to end and speak clearly into the microphone if enabled. 3 Release the PTT button to listen. The radio returns to scanning other channels or groups if you do not respond within the hang time. 2 Release the programmed Nuisance Channel Delete button. The nuisance channel is deleted. Restoring Nuisance Channels Follow the procedure to restore nuisance channels on your radio.
English received signal. Once that is established, your radio receives transmissions from that base station. NOTICE: You see a checkmark before each number key that is assigned to an entry. If the checkmark is before Empty, you have not assign a number key to the entry. During a vote scan, the yellow LED blinks and the display shows the Vote Scan icon. Follow the same procedures as Responding to Transmissions During Scanning on page 69, to respond to a transmission during a vote scan.
English NOTICE: You can add, or edit subscriber IDs for the Digital Contacts list. Deleting subscriber IDs can only be performed by your dealer. You can only view the subscriber IDs, edit the subscriber IDs, and initiate a Call Alert for the Analog Contacts list. Adding and deleting capabilities can only be performed by your dealer. If the Privacy feature is enabled on a channel, you can make privacy-enabled Group Calls, Private Calls, and All Calls on that channel.
English the channel is free for you to respond. Press the PTT button to respond to the call. 5 Wait for the Talk Permit Tone to end and speak clearly into the microphone if enabled. The call ends when there is no voice activity for a predetermined period. 6 Release the PTT button to listen. The display shows the transmitting user alias or ID. Making Private Calls by Using the Contacts List 7 Follow the procedure to make Private Calls on your radio by using the Contacts list.
English 2 Press select. or to Contacts. Press to 1 2 3 4 Press or Press to select. Press or to the required alias or ID. 3 to access the menu. Press select. or to Utilities. Press Press or to Radio Settings. Press A positive indicator tone sounds. The display shows a positive mini notice. The display shows beside the selected default alias or ID. Call Indicator Settings This feature allows the radio users to configure call or text message ringing tones.
English • 4 Press or to Off. Press to select. If the ringing tones were earlier enabled, the display shows beside Off. 5 If the ringing tones were earlier disabled, the display does not show beside Off. 6 Activating or Deactivating Call Ringers for Private Calls Follow the procedure to activate or deactivate call ringers for Private Calls on your radio. 1 2 3 Press to access the menu. Press select. or Press or to select. Send Feedback to Utilities. Press to Radio Settings.
English 1 2 3 Press • to access the menu. Press select. or Press or to Utilities. Press to • to Radio Settings. Press 5 6 Press to select. or to Tones/Alerts. Press Press to select. or to Call Ringers. Press Press or to Selective Call. Press to select. The display shows and the current tone. 7 Do one of the following: 76 or to select. The display shows to select. 4 Press to the required tone. Press and the selected tone. Press or to Off. Press to select.
English 3 Press or If the ringing tones were earlier disabled, the display does not show beside Off. to Radio Settings. Press to select. 4 5 6 to Tones/Alerts. Press Assigning Ring Styles Press to select. or Press to select. or to Call Ringers. Press Press to select. or to Text Message. Press 1 and the current tone. 2 The display shows The radio can be programmed to sound one of ten predefined ringing tones when receiving a Call Alert or a Text Message from a particular contact.
English 5 Press menu. A 6 until display shows Edit Ringtone indicates the current selected tone. Press or to the required tone. Press to select. The display shows Contact Saved Selecting a Ring Alert Type NOTICE: The programmed Ring Alert Type button is assigned by your dealer or system administrator. Check with your dealer or system administrator to determine how your radio has been programmed. You can program the radio calls to one predetermined vibrate call.
English b. Press or to Utilities and press to select. c. Press press d. Press press e. Press press f. Press or to Radio Settings and to select. or to Tones/Alerts and Vibrate Style is enabled when the Vibrating Belt Clip is attached to the radio with a battery that supports the vibrate feature. You can configure the vibrate style by performing one of the following actions. • to select. or a. Press to Ring Alert Type and to select.
English e. Press press f. Press and press or to Vibrate Style and to select. or • View Details Viewing Recent Calls to Short, Medium, or Long Follow the procedure to view recent calls on your radio. to select. 1 Alarm Tone Volume Escalation Your radio can be programmed by your dealer to continually alert you when a radio call remains unanswered. This is done by automatically increasing the alarm tone volume over time. This feature is known as Escalert.
English Deleting Calls from the Call List 6 Do one of the following: Follow the procedure to delete calls from the Call list. 1 2 3 Press to access the menu. Press select. or to Call Log. Press Press or to the required list. Press If the list is empty: 5 A tone sounds. • The display shows List Empty. or Press to select. Press or to select. Send Feedback • Press or to No. Press to select. The radio returns to the previous screen.
English 5 Press to select. or to View Details. Press The display shows the call details. • The display shows the notification list listing a Call Alert with the alias or ID of the calling radio. Depending on the configuration by your dealer or system administrator, you can respond to a Call Alert by doing one of the following: Call Alert Operation • Call Alert paging enables you to alert a specific radio user to call you back.
English 2 Wait for acknowledgment. 4 If the Call Alert acknowledgment is received, the display shows a positive mini notice. If the Call Alert acknowledgment is not received, the display shows a negative mini notice. Press select. or to Call Alert. Press to The display shows Call Alert and the subscriber alias or ID. The green LED lights up. 5 Wait for acknowledgment. Making Call Alerts by Using the Contacts List Follow the procedure to make Call Alerts on your radio by using the Contacts list.
English NOTICE: This is a purchasable feature. Check with your dealer or system administrator for more information. Turning On Mute Mode Follow the procedure to turn on Mute Mode. Access this feature by using the programmed Mute Mode button. The following occurs when Mute mode is enabled: • Positive Indicator Tone sounds. • Display shows Mute Mode On. • The red LED light starts blinking and remains blinking until Mute Mode is exited. • Display shows Mute Mode icon on home screen. • Radio is muted.
English 5 Press or to edit the numeric value of each digit, and press . NOTICE: Mute Mode is also exited if the user transmits voice or switches to an unprogrammed channel. Exiting Mute Mode Emergency Operation This feature can be exited automatically once the Mute Mode Timer expires. An Emergency Alarm is used to indicate a critical situation. You are able to initiate an Emergency at any time even when there is activity on the current channel.
English NOTICE: If a short press to the Emergency button initiates Emergency mode, then a long press to the same enables the radio to exit Emergency mode. If a long press to the Emergency button initiates Emergency mode, then a short press to the same enables the radio to exit Emergency mode. Your radio supports three Emergency Alarms: mic transmission period is over and/or you press the PTT button.
English • The display shows Tx Telegram and the destination alias. The green LED lights up. The Emergency icon appears. NOTICE: If programmed, the Emergency Search tone sounds. This tone is muted when the radio transmits or receives voice, and stops when the radio exits Emergency mode. The Emergency Search tone can be programmed through CPS. 2 Wait for acknowledgment. If successful: • The Emergency tone sounds. • The green LED blinks. • The display shows Alarm Sent.
English NOTICE: If programmed, the Emergency Search tone sounds. This tone is muted when the radio transmits or receives voice, and stops when the radio exits Emergency mode. The Emergency Search tone can be programmed by your dealer or system administrator. If successful: • The Emergency tone sounds. • The green LED blinks. • The display shows Alarm Sent. • Your radio enters the Emergency call mode when the display shows Emergency and the destination group alias.
English Sending Emergency Alarms with Voice to Follow This feature allows you to send an Emergency Alarm with Voice to Follow to a group of radios. Your radio microphone is automatically activated, allowing you to communicate with the group of radios without pressing the PTT button. This activated microphone state is also known as hot mic. NOTICE: Some accessories may not support hot mic. Check with your dealer or system administrator for more information.
English • The hot mic duration expires, if Emergency Cycle Mode is disabled. The red LED blinks. The radio remains in Emergency mode. 3 Press the Emergency Off button to exit the Emergency mode. • If only one alarm, press details. • If more than one alarm, press to view more the required alias, and press details. 2 The radio returns to the Home screen. Press or to to view more to view the action options. 3 Press and select Yes to exit the Alarm list.
English mode, and reinitiates Emergency, if Emergency Alarm is enabled on the new channel. • Press the programmed Emergency On button during an Emergency initiation or transmission state. The radio exits this state, and reinitiates Emergency. Exiting Emergency Mode After Sending the Emergency Alarm This feature is only applicable to the radio sending the Emergency Alarm. Your radio exits Emergency mode when: • An acknowledgment is received (for Emergency Alarm only).
English Your radio supports two types of privacy, but only one can be assigned to your radio. They are: • Basic Privacy • Enhanced Privacy To unscramble a privacy-enabled call or data transmission, your radio must be programmed to have the same Privacy Key for Basic Privacy, or the same Key Value and Key ID for Enhanced Privacy as the transmitting radio. NOTICE: This feature is not applicable in Citizens Band channels that are in the same frequency.
English • Press or to On. Press to select. The display shows beside On. • Press or to Off. Press to select. The display shows beside Off. Covert Mode Your radio is capable of Covert Mode. During covert mode, all keypad and programmed button access are blocked. When enabled, all visual indications (display, LEDs and backlight) are disabled. Exiting Covert Mode Press Volume Up and Volume Down button alternately 6 times (+ - + - + -), all in five seconds. Radio returns to normal mode.
English 1 Press the programmed Radio Disable button. 2 3 Press or Press to select. to the required alias or ID. The display shows a transitional mini notice, indicating the request is in progress. The green LED blinks. Disabling Radios by Using the Contacts List Follow the procedure to disable your radio by using the Contacts list. 1 2 4 Wait for acknowledgment. If successful: • A positive indicator tone sounds. • The display shows a positive mini notice.
English 6 Wait for acknowledgment. 3 If successful: • A positive indicator tone sounds. • The display shows a positive mini notice. 4 If unsuccessful: 5 • A negative indicator tone sounds. • The display shows a negative mini notice. 6 Disabling Radios by Using the Manual Dial Follow the procedure to disable your radio by using the manual dial. 1 2 Press to access the menu. Press select. or Send Feedback to Contacts. Press Press to select. or to Manual Dial.
English Enabling Radios Follow the procedure to enable your radio. 1 Press the programmed Radio Enable button. 2 3 Press or Press to select. to the required alias or ID. Enabling Radios by Using the Contacts List Follow the procedure to enable your radio by using the Contacts list. 1 2 The display shows Radio Enable and the subscriber alias or ID. The green LED lights up. 3 4 Wait for acknowledgment. Press to access the menu. Press select. or to Contacts.
English 6 Wait for acknowledgment. 3 If successful: • A positive indicator tone sounds. • The display shows a positive mini notice. 4 If unsuccessful: • A negative indicator tone sounds. • The display shows a negative mini notice. 5 Follow the procedure to enable your radio by using the manual dial. 2 Press or to Manual Dial. Press Press to select. or to Private Call. Press The first text line shows Radio Number:. Enabling Radios by Using the Manual Dial 1 Press to select.
English • A negative indicator tone sounds. • The display shows a negative mini notice. Operation on page 85 for more information on ways to exit Emergency. NOTICE: Check with your dealer or system administrator for more information. Lone Worker This feature prompts an emergency to be raised if there is no user activity, such as any radio button press or channel selection, for a predefined time.
English If unsuccessful: • • After the first and second attempt, the display shows Wrong Password. Repeat step 1. After the third attempt, the display shows Wrong Password and then, Radio Locked. A tone sounds. The yellow LED double blinks. Your radio enters into locked state for 15 minutes. NOTICE: In locked state, your radio responds to inputs from the On/Off and programmed Backlight button only.
English • Use a keypad microphone. Changing Passwords • Press Follow the procedure to change passwords on your radio. or to edit the numeric value of to enter and move to each digit, and press the next digit. A positive indicator tone sounds for every digit pressed. 6 Press 3 Press or select. The display shows to Turn On. Press Press select. or to Utilities. Press Press or to Radio Settings. Press to or Press to select. The display shows to Turn Off. Press Press to select.
English 7 Enter a new four-digit password, and press proceed. to depends on individual feature (job tickets or text messages or missed calls or call alerts) list capability. NOTICE: Your radio suspends Scan when the Notification list is displayed. Scanning resumes when your radio 8 Re-enter the new four-digit password, and press to proceed. If successful, the display shows Password Changed. If unsuccessful, the display shows Passwords Do Not Match. The screen automatically returns to the previous menu.
English 4 Long press Auto-Range Transponder System The Auto-Range Transponder System (ARTS) is an analog-only feature designed to inform you when your radio is out-of-range of other ARTS-equipped radios. ARTS-equipped radios transmit or receive signals periodically to confirm that they are within range of each other. Your radio provides indications of states as follows: First-Time Alert A tone sounds. The display shows In Range after the channel alias. ARTS-in-Range Alert A tone sounds, if programmed.
English When your radio powers up after automatic restart: • If successful, the display shows Sw Update Completed. • If unsuccessful, the display shows Sw Update Failed. See Checking Software Update Information on page 122 for the updated software version. You can turn on or turn off Wi-Fi by performing one of the following actions. • Press the programmed Wi-Fi On or Off button. Voice Announcement sounds Turning On Wi-Fi or Turning Off Wi-Fi. • Access this feature using the menu.
English 2 3 4 5 Press select. or Press to select. or Press or press to select. Press select. or to WiFi and press Announcement sounds Wi-Fi is Off, Wi-Fi is On but No Connection, or Wi-Fi is On with Connection. to • The display shows WiFi Off when the Wi-Fi is turned off. • The display shows WiFi On, Connected when the radio is connected to a network. • The display shows WiFi On, Disconnected when the Wi-Fi is turned on but the radio is not connected to any network.
English Viewing Details of Network Access Points Follow the procedure to view details of network access points. 1 2 3 4 Press to access the menu. Press select. or to WiFi and press Press or to a network access point and press to select. to or to view Network SSID, Press Security Mode, IP Address, and MAC Address. For a non-connected network access point, only the Service Set Identifier (SSID) and Security Mode are displayed.
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English Utilities 1 Do one of the following: This chapter explains the operations of the utility functions available in your radio. Squelch Levels 2 You can adjust the squelch level to filter out unwanted calls with low signal strength or channels with noise higher than normal background. 3 • Press the programmed Squelch button. Skip the following steps. • Press Press select. or to Utilities. Press Press or to Radio Settings. Press Normal This is the default setting.
English The display shows beside Tight. The screen automatically returns to the previous menu. Power Levels You can customize the power setting to high or low for each channel. 2 3 • Press the programmed Power Level button. Skip the steps below. • Press to access the menu. Press select. or to Utilities. Press Press or to Radio Settings. Press High This enables communication with radios located at a considerable distance from you.
English 6 Long press 5 to return to the Home screen. Press or to decrease or increase the display brightness. Press Adjusting Display Brightness The setting value is varied from 1 to 8. Follow the procedure to adjust the display brightness on your radio. Voice Operating Transmission The Voice Operating Transmission (VOX) allows you to initiate a hands-free voice-activated call on a programmed channel.
English • Press the PTT button during radio operation to disable VOX. NOTICE: Turning this feature on or off is limited to radios with this function enabled. Check with your dealer or system administrator for more information. 4 Press or to VOX. Press to select. 5 Do one of the following: • or to On. Press to Press select. The display shows beside On. Turning Voice Operating Transmission On or Off • Press or to Off. Press to select. The display shows beside Off.
English 2 3 • Press the programmed Backlight button. Skip the following steps. • Press Turning Radio Tones/Alerts On or Off to access the menu. Press select. or to Utilities. Press to Press or to Radio Settings. Press You can enable and disable all radio tones and alerts, if needed, except for incoming Emergency alert tone. Follow the procedure to turn tones and alerts on or off on your radio. 1 Do one of the following: to select. 4 5 Press select. or to Display.
English 5 Press select. or to All Tones. Press to 6 Do one of the following: • • 4 5 or to On. Press to Press select. The display shows beside On. Press or to Off. Press to select. The display shows beside Off. Follow the procedure to turn Power Up Tone on or off on your radio. 2 3 Press to access the menu. Press select. or to Utilities. Press Press or to Radio Settings. Press to select. 112 or to Tones/Alerts. Press Press select. or to Power Up.
English 2 3 Press select. or Press or to Utilities. Press to Follow the procedure to turn Talk Permit Tone on or off on your radio. to Radio Settings. Press to select. 4 5 6 Turning Talk Permit Tone On or Off Press to select. or to Tones/Alerts. Press Press to select. or to Vol. Offset. Press Press level. or 1 2 3 Press to access the menu. Press select. or to Utilities. Press Press or to Radio Settings. Press to to select.
English • Turning LED Indicators On or Off Press or to Off. Press to select. The display shows beside Off. Follow the procedure to turn the LED indicators on or off on your radio. Setting Languages 1 Follow the procedure to set the languages on your radio. 1 2 3 2 Press to access the menu. Press select. or Press or to Utilities. Press to 5 Press select. or Press or Press to select. The display shows 114 to access the menu. Press select. or to Utilities.
English Turning Introduction Screen On or Off • You can enable and disable the Introduction Screen by following the procedure. 1 2 3 Press to access the menu. Press select. or to Utilities. Press Press or to Radio Settings. Press to select. 4 Press to select. or to Intro Screen. Press 5 Do one of the following: • Press or to On. Press to select. The display shows beside On. Send Feedback Press or to Off. Press to select. The display shows beside Off.
English 2 Press select. or to Utilities. Press to 1 2 3 Press or to Radio Settings. Press to select. 4 Press or Press to select. 3 to access the menu. Press select. or to Utilities. Press Press or to Radio Settings. Press • Press or to On. Press to select. The display shows beside On. • or to Off. Press to Press select. The display shows beside Off. Turning Automatic Call Forwarding On or Off You can enable your radio to automatically forward voice calls to another radio.
English 1 2 3 Press to access the menu. Press select. or to Utilities. Press Press or to Radio Settings. Press the procedure to turn Analog Microphone AGC on or off on your radio. to 1 2 Press to access the menu. Press select. or to Utilities. Press Press or to Radio Settings. Press to to select. 3 4 5 Press select. or to Menu Timer. Press Press or to the required setting. Press to to select. 4 Press select. or to Mic AGC-A. Press to to select.
English Turning Digital Microphone AGC On or Off The Digital Microphone Automatic Gain Control (AGC) controls the microphone gain of the radio automatically while transmitting on a digital system. This feature suppresses loud audio or boosts soft audio to a preset value in order to provide a consistent level of audio. Follow the procedure to turn Digital Microphone AGC on or off on your radio. 1 2 3 Press to access the menu. Press select. or to Utilities. Press Press or to Radio Settings.
English 3 Press or to select. 4 Press or • to Radio Settings. Press 2 to Intelligent Audio. Press to select. 3 Press Press select. or to Utilities. Press Press or to Radio Settings. Press Press or to On. Press to select. The display shows beside On. • or to Off. Press to Press select. The display shows beside Off. 4 Press or to Trill Enhance. Press to select. 5 Do one of the following: • or to On. Press to Press select. The display shows beside On. • or to Off.
English Turning Acoustic Feedback Suppressor On or Off The feature allows you to minimize acoustic feedback in received calls. Follow the procedure to turn Acoustic Feedback Suppressor on or off on your radio. 3 • Press the programmed AF Suppressor button. Skip the following steps. • Press or Press or to Utilities. Press to Radio Settings. Press to select. 4 Press or Press or to Off. Press to select. The display shows beside Off. Your radio contains information on various general parameters.
English Accessing Battery Information A positive indicator tone sounds. Displays information of your radio battery. You can press the programmed Radio Alias and ID button to return to the previous screen. 1 2 3 4 Press to access the menu. Press select. or to Utilities. Press Press to select. or to Radio Info. Press Press or to Battery Info. Press to select. The display shows the battery information. • to 2 3 4 Press to access the menu. Press select. or to Utilities.
English 1 2 3 4 Press to access the menu. Press select. or Press select. or Press select. or to Utilities. Press 2 to to Radio Info. Press to Versions. Press to to The display shows the current firmware and codeplug versions. Checking Software Update Information This feature shows the date and time of the latest software update carried out through OTAP or Wi-Fi. Follow the procedure to check the software update information on your radio. 1 122 Press 3 4 Press select.
English Viewing RSSI Values Follow the procedure to view RSSI values on your radio. When you are at the Home screen: 1 Press Return/Home Button Short press to return to the previous menu or exit the selection screen. Long press at any time to return to the Home screen. three times and immediately press three times, all in 5 seconds. The display shows the current RSSI values. 2 Long press to return to the Home screen.
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English Authorized Accessories List • Antenna Batteries • UHF, 403–425 MHz, 4.5 cm, Stubby Antenna (PMAE4093_) • • UHF, 420–445 MHz, 4.5 cm, Stubby Antenna (PMAE4094_) • UHF, 435–470 MHz, 4.5 cm, Stubby Antenna (PMAE4095_) • Flexible Quick Release Hand Strap (PMLN7076_) • Heavy-Duty Swivel Belt Clip (PMLN7128_) • UHF, 445–480 MHz, 4.5 cm, Stubby Antenna (PMAE4099_) • Swivel Carry Holster (PMLN7190_) • VHF, 136–144 MHz, 5.
English • Power Supply Adaptor 100V-240V, Micro USB (PS000227A01) • 1-Wire Earbud,116 cm Cord, Black (NNTN8295_) • Eartips for Operations Critical Wireless Earbuds (Replacement for NNTN8294_ and NNTN8295_) (NNTN8299_) • Wireless Neckloop Y-adapter and retention hook for Completely Discreet Kit (NNTN8385_) Earbuds and Earpieces • Swivel Earpiece, In-line Mic and PTT (PMLN7189_) • Earbud with In-line Mic/PTT, MagOne (PMLN7156_) • 2-Wire with Transparent Tube, Black (PMLN7157_) • Discreet Survei
English • Non-Secure Wireless Headset & Push-to-Talk Device with Push-to-Talk Audio, 9.5-Inch Cable (NNTN8126_) • Non-Secure Wireless Push-to-Talk Device (NNTN8127_) • Non - Secure Bluetooth Wireless Push-to-Talk Device (NTN8127_N) • Non-Secure Wireless Headset & Push-to-Talk Device with Push-to-Talk Audio, 12-Inch Cable (NNTN8189_) • Earpiece 12-Inch Cable (Replacement for NNTN8125_) (NTN2572_) • Earpiece 9.
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English Batteries and Chargers Warranty The Workmanship Warranty The workmanship warranty guarantees against defects in workmanship under normal use and service. SL Series Batteries 12 Months Chargers (Single-Unit and Multi-Unit, Non-Display) 12 Months The Capacity Warranty The capacity warranty guarantees 80% of the rated capacity for the warranty duration.
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English Limited Warranty MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: Motorola Solutions, Inc.
English II. GENERAL PROVISIONS This warranty sets forth the full extent of Motorola Solutions responsibilities regarding the Product. Repair, replacement or refund of the purchase price, at Motorola Solutions option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.
English 2 Defects or damage from misuse, accident, water, or neglect. 3 Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment. 4 Breakage or damage to antennas unless caused directly by defects in material workmanship.
English 2 Motorola Solutions will have sole control of the defense of such suit and all negotiations for its settlement or compromise, and 3 Should the Product or parts become, or in Motorola Solutions opinion be likely to become, the subject of a claim of infringement of a United States patent, that such purchaser will permit Motorola Solutions, at its option and expense, either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it become
www.motorolasolutions.com/mototrbo Motorola Solutions, Inc. 1303 East Algonquin Road Schaumburg, Illinois 60196 U.S.A. Printed in U.S.A. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2017 Motorola Solutions, Inc. All rights reserved.