Curve Series Non-Keypad Portable Radio User Guide SEPTEMBER 2021 © 2021 Motorola Solutions, Inc.
English Contents Supplier's Declaration of Conformity ................................. 6 Product Safety and RF Exposure Compliance ................ 9 Notice to Users (FCC and Industry Canada) ................. 10 Batteries, Chargers, and Audio Accessories Safety Information .......................................................................... 11 Operational Safety Guidelines ............................. 11 Acoustic Safety. .................................................................
English Chapter 8: General Radio Operations .......................... 36 8.1 Transmitting and Receiving Calls ................. 36 8.2 Talk Permit Tone. ............................................ 37 8.3 Talking to Group in Channel .......................... 37 8.4 Browsing or Selecting Channel ..................... 37 8.5 Starting Private Reply ..................................... 37 8.6 Talk Range ....................................................... 38 8.7 Top Button Options. .......................
English 10.4.2 Exiting Favorite Contact List Menu. 75 Chapter 11: Advanced Configuration Mode................. 76 11.1 Entering Advanced Configuration Mode .... 77 11.2 Browsing Advanced Configuration Options. ................................................................... 78 11.2.1 Entering Current PROFILE ID Number ........................................................ 78 11.2.2 Changing PROFILE ID Number... 79 11.2.3 Changing PROFILE ID Number in Sub-Menu ...........................................
English 15.6 How to Obtain Warranty Service or Other Information. ........................................................... 112 15.7 Patent Notice ............................................... 112 15.8 Export Law Assurances ............................. 112 Appendix A: Accessories..............................................
English Supplier's Declaration of Conformity Supplier's Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 2000 Progress Pkwy, Schaumburg, IL. 60196 Phone Number: 1-800-927-2744 Hereby declares that the product: Model Name: Curve conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.
English 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
English Industry Canada WLAN Statement CAUTION: 1 The maximum antenna gain permitted for devices in the band 5752–5850 MHz shall be such that the equipment still complies with e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate. 2 The worst case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2 (3) shall be clearly indicated.
English Product Safety and RF Exposure Compliance CAUTION: This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the Product Safety and RF Exposure booklet enclosed with your radio which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable standards and regulations.
English Notice to Users (FCC and Industry Canada) The business two-way radios operate in the license-free 900 MHz ISM Band and are subject to the Rules and Regulations of the Federal Communications Commission (FCC). This device complies with Part 15 of the FCC rules and Industry Canada's license-exempt RSS's per the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation.
English Batteries, Chargers, and Audio Accessories Safety Information This document contains important safety and operating instructions. Read these instructions carefully and save them for future reference. Before using the battery charger, read all the instructions and cautionary markings on: • the charger • the battery • the radio attached with battery 1 To reduce risk of injury, charge only the rechargeable Motorola Solutions-authorized batteries.
English • Connect the equipment to an outlet which is easy to access and near. • For equipment using fuses, replacements must comply with the type and rating specified in the equipment instructions. • Maximum ambient temperature around the power supply equipment must not exceed 40 °C (104 °F). • Power output from the power supply unit must not exceed the ratings stated on the product label located at the bottom of the charger.
English Acoustic Safety CAUTION: Exposure to loud noises from any source for extended periods of time may temporarily or permanently affect your hearing. The louder the radio volume, the less time is required before your hearing can be affected. Hearing damage from loud noises is sometimes undetectable at first and can have a cumulative effect. To protect your hearing: • Use the lowest volume necessary to do your job. • Increase the volume only if you are in noisy surroundings.
English Computer Software Copyrights The Motorola Solutions products described in this manual may include copyrighted Motorola Solutions computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program.
English Intellectual Property and Regulatory Notices license. All other trademarks are the property of their respective owners. License Rights Copyrights The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs.
English As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country.
Français (Canada) Sécurité du produit et respect des normes relatives à l'exposition aux radiofréquences MISE EN GARDE: Pour être conforme aux règlements de la FCC relatifs aux normes d'exposition aux radiofréquences, cette radio ne doit être utilisée qu'à des fins professionnelles.
Français (Canada) Protection de l'ouïe MISE EN GARDE: Une exposition à des bruits forts en provenance de n'importe quelle source pendant de longues périodes pourrait affecter votre audition de manière temporaire ou permanente. Plus le volume sonore de la radio est élevé, plus votre audition peut se détériorer rapidement. Les dommages auditifs dus à l'exposition à des bruits forts peuvent d'abord être indétectables, mais ceux-ci ont parfois des effets cumulatifs.
Français (Canada) Droits d'auteur du logiciel Les produits Motorola Solutions décrits dans ce manuel peuvent inclure des logiciels Motorola Solutions protégés en vertu de la loi sur le droit d'auteur enregistrés dans des mémoires à semi-conducteurs ou dans d'autres supports.
Français (Canada) Avis aux utilisateurs (FCC et Industrie Canada) Les radios bidirectionnelles commerciales fonctionnent dans la bande ISM 900 MHz (902-928 MHZ) et sont assujetties à la réglementation et aux règlements de la Federal Communications Commission (FCC). Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence et à la partie 15 des règlements de la FCC : • Cet appareil ne doit pas causer d'interférence nuisible.
Français (Canada) Renseignements sur l'utilisation sécuritaire des batteries et des chargeurs • Afin de réduire la possibilité d’endommager la fiche et le cordon d’alimentation, débranchez le chargeur en tirant sur la fiche au lieu du cordon. • Il n’est pas recommandé d’utiliser une rallonge, sauf en cas de nécessité. L’utilisation d’une rallonge inappropriée pourrait causer un risque d’incendie et de décharge électrique.
Français (Canada) • Le chargeur n'est pas conçu pour une utilisation à l'extérieur. Ne l'utilisez que dans des emplacements secs et sous des conditions de nature semblable. • Branchez le chargeur uniquement sur un bloc d’alimentation à fusible câblé approprié et à tension prescrite (tel que spécifié sur le produit). • Débranchez le chargeur de la tension de secteur en retirant la fiche principale. • Branchez l’appareil dans une prise murale facile d’accès et suffisamment proche.
English Package Contents The following list encompasses the package content available: • Radio • Holster • Lithium-Ion Battery • Quick Reference Guide • Drop-in Tray Charger with Power Adapter • Product Safety and RF Exposure Booklet 17
English Introduction This user guide covers the operation of your radios. This radio is a product of Motorola Solutions' 90 years of experience as a world leader in the designing and manufacturing of communications equipment. This series provides cost-effective communications for businesses such as retail stores, restaurants, schools, construction sites, manufacturing, property and hotel management, and more.
English Maintenance This chapter explains the maintenance of the radio. 2.
English - Turn the radio off and remove the battery 20 Dry with soft cloth Do not use radio until it is completely dry -
English Battery Features The radio comes with a rechargeable Lithium-ion (Li-ion) battery. For optimum capacity and performance, ensure your battery is fully charged before first use. 3.1 Battery Specifications may lead to battery damage and void the battery warranty. Whenever possible, maintain the battery temperature to 77 °F (25 °C) (room temperature). Charging a cold battery (below 50 °F [10 °C]) may result in leakage of electrolyte and ultimate failure of the battery.
English 3.3 Battery Recycling and Disposal Li-ion rechargeable batteries can be recycled. However, recycling facilities may not be available in all areas. Under various U.S. state laws and the laws of several other countries, batteries must be recycled and cannot be disposed of in landfills or incinerators. Contact your local waste management agency for specific requirements and information in your area. Motorola Solutions fully endorses and encourages the recycling of Li-Ion batteries. In the U.S.
English you use the Power button to enter the Battery Gauge mode by default.
English Charging Method 3 Slide the battery into the charger pocket, ensuring complete contact between the charger and battery contacts. This chapter describes the methods you use to charge your radio. When the battery is in the pocket, the charger indicates the Battery Level status as shown in Charger LED Indication on page 27 table. The red LED blinks to indicate that the battery is charging rapidly. The LED changes to a steady green light to indicate that the battery is nearly or fully charged. 4.
English 3 Plug the AC adapter into a power outlet. 4.3 4 Insert the radio into the SUC with the front of the radio facing the LED of the SUC. Ensure the radio is securely inserted all the way into the charger. Charging the Radio and the Battery Using a Curve Series 12Pocket Multi-Unit Charger - Optional Accessory The Curve Series 12-Pocket Multi-Unit Charger (MUC) allows drop-in charging of up to 12 radios or up to six radios and six stand-alone batteries.
English 5 Insert the radio or the battery into the charging pocket with the radio or the battery facing away from the contacts. NOTE: 26 • The MUC clones up to two radios (two Source radios and two Target radios). For more information, refer to Cloning Mode in Multi-Unit Charger on page 98. • For more information on the MUC operation, refer to the Instruction Sheets provided with the MUC. For more information on the parts and their part numbers, refer to Accessories on page 113.
English 4.4 Estimated Charging Time The following table provides the estimated charging time of the battery. For more information, see Accessories on page 113. NOTE: Ensure the radio or the stand-alone battery is inserted correctly in the charger, and there is power to the outlet. Table 5: Charger LED Indication Indication Table 4: Estimated Charging Time Status Green for approximately one second Power On Solid red Charging Solid green Charged Fast blink red Error1 4.
English Curve, DLR, and DTR Radios Compatibility The Curve series radios, DLR, and DTR radios are based on the same digital radio technology and can be used in mixed fleets of the Curve series radios,DLR, and DTR radios. Out of the box, Curve, DLR, and DTR radios communicate using the factory default settings.
English Radio Overview Number 1 Audio Accessory Connector Connects compatible audio accessories. 2 Lithium-ion (Li-ion) Battery For more information on the battery, refer to Battery Specifications on page 21. 3 Power Button This chapter explains the buttons and functions to control the radio. 6.1 Description Curve Series Radio Controls and Indicators • To turn the radio On/Off, long press the Power button. • To check the battery status, short press the Power button.
English Number Description • • 5 30 Number • To cycle through the settings in Programming Mode, press the Volume Up and Volume Down buttons. To cycle through the feature settings in User Menu, press the Volume Up and Volume Down buttons. Description To exit, short press the PTT button. In Advanced Configuration Mode, the Channel/Menu button gives access, and allows navigation to set up special features.
English Number 10 Description Number Push-to-Talk (PTT) Button To talk, press the PTT button and wait to hear the Talk Permit Tone (TPT). The TPT is a quick double beep. Release it to listen. Description For more information, refer to Transmitting and Receiving Calls on page 36. 11 Microphone 12 VAB (Voice Assistant Button) Supports Voice Assistance Application. 6.2 Radio Specifications The radio specification is printed on the back of the radio.
English Getting Started 2 Put the battery door back on the radio. 3 Slide the latch to the lock position. This section helps you to get familiar with the basic operations of the radio. 7.2 Removing the Battery 7.1 Attaching the Battery 1 Turn the radio off. 1 Slide the latch at the top of the battery door to the unlock position, and lift the battery door at the center recess. a Align the battery contacts with the tabs in the battery compartment.
English 7.3 7.4 Attaching the Holster Turning the Radio On or Off • To turn on the radio, long press the Power button until the radio plays the power-up tone, and the Tx/Rx LEDi ndicator blinks. • To turn off the radio, long press the Power button until the radio power down tone is heard, and the Tx/Rx Indicator LED indicator turns off. NOTE: By default, when the radio is turned on, it announces the current channel name and battery status.
English • • • To mute, press and hold the Volume Down button (~2 seconds) until you hear “Mute” voice prompt from your radio. NOTE: Alternatively, you can mute by pressing the programmable button that is preprogrammed with Mute Mode. You hear "Mute" voice prompt from your radio. To maximize the volume, press and hold the Volume Up button (~2 seconds). The volume scrolls up fast to maximum volume. You hear the volume beeps increment as the volume increases.
English For more information, refer to Battery Status on page 22.
English General Radio Operations 8.1 Transmitting and Receiving Calls Table 7: Tx/Rx LED Indicator Indicator Status Slow blinking red The radio is on standby. Solid red The radio is in transmission mode. Fast blinking red The radio is in receiving mode. 1 Press the PTT button to respond. NOTE: Wait for the Talk Permit Tone (TPT) to end and speak. If you receive a busy tone, the channel is either not available, busy, or there is no user reachable within transmission range.
English available, busy or there are no users reachable within transmission range. 8.4 Browsing or Selecting Channel 8.2 1 Press the Channel/Menu button until you hear “Channel " voice prompt from your radio. Talk Permit Tone Talk Permit Tone (TPT) is a quick distinctive double beep tone that sounds after you press the PTT button, indicating the channel is free to talk. 2 To select channel, press the Volume Up button or Volume Down button.
English 1 To initiate a Private Reply, press the Top button during a group call. Talk Range The Top button LED blinks orange. 2 After a group call, press PTT button to call privately. The Top button LED illuminates in solid orange. 3 Wait for the Talk Permit Tone to end and speak. NOTE: There is a channel Hangtime after a Private transmission. By default, the Hangtime is set to 10 seconds. Inside multi-level buildings Up to 300,000 sq.
English more information, refer to the Advanced Configuration Mode on page 76. You can configure the Top button to other features such as Page All Available, Call Available, Direct Call and Mute. For more information on Top button configuration, refer to Advanced Configuration Mode on page 76. 8.7 Top Button Options The Top button is programmed to Private Reply feature by default. 8.
English Front LED Indicator Top Button LED Indicator Idle Mode Slow Blink Red OFF Not Available Transmit (Tx) (standard group call) Solid Red OFF Not Available Receive (RX) (standard group call) Fast Blink Red OFF Not Available Voice Assistant Tx Solid Green OFF Not Available Voice Assistant Rx Fast Blink Green OFF Not Available Voice Assistant Error Double Blink Red OFF Not Available Voice Assistant Hang Time Slow Blink Green OFF Not Available Scan Enable Slower Blink Green
English Special Radio Call Features This topic explains Curve Radio Series special call features. 9.1 Private Reply B A This feature allows two people to instantly connect privately after a group transmission. Private Reply Scenario User B is talking to a group of radios. User A wants to talk to User B privately and presses the Top button to queue up.
English B B A A In queue for Private Reply “Private Reply” A NOTE: Long pressing the Top button a second time cancels the Private Reply queue. User A radio plays voice prompt “Private Reply” and the Top button starts blinking orange, showing user A is in queue waiting to talk privately to User B. 42 A User B finishes talking to the Group while User A radio is still blinking orange indicating it is in queue for Private Reply call.
English B B “Private” B A A Private Call in progress In queue for Private Reply A User A presses PTT button to talk privately to User B. The Top button LED indicator for both radio A and radio B illuminate solid orange. User B hears radio voice prompt “Private” and radio plays a distinctive Private TPT. A Whenever user A or B presses the PTT button to reply back, they are talking privately to each other. Nobody else hears them. Radio plays a distinctive Private TPT.
English B B B B “Private Over” A A Private Call in progress “Private Over” A A If either one of the radio users takes too long to push the PTT button and reply back, (the default “Private Hang Time” is 10 seconds), the radio times out and ends the private communication with voice prompt “Private Over” on both radios A and B. The Top button LED indicator goes off. Radio user A (who initiated the Private Call), can also end the call at any time by long pressing the Top button.
English B B B “Private Over” A A “Private Over” NOTE: You can set the “Private Hang Time” and “Group Hang Time” to different values using the CPS. A 9.1.1 Radio users A and B join back the group transmission in their channel once the private call ends. Starting Private Reply This feature allows two people to instantly connect privately after a group transmission. The Topbutton is programmed by default as Private Reply.
English 1 To capture the radio ID of the person currently talking to your group after transmission is over, press the Top button. 2 To initiate the conversation privately, press the PTT button. 9.1.
English 9.2 Direct Call You can call a pre-determined user programmed in the radio privately. The Direct Call feature is configurable using the Customer Programming Software (CPS). NOTE: To configure Direct Call feature for the first time in your radio, download the Customer Programming Software (CPS) for free at http://www.motorolasolutions.com/curve. Read and upload the radio IDs (identified as "privates" in CPS) in CPS.
English B B “Private” B B A Direct Call in progress Direct Call in progress A Whenever either user A or B presses the PTT button to reply back, they are talking privately to each other. The radio plays a distinctive Private TPT. 48 A A If any of the radio users takes too long to push the PTT button and reply back, (the default “Private Hang Time” is 10 seconds), the radio times out and ends the private communication with voice prompt “Private Over” on both radio A and B.
English B B B “Private Over” B “Private Over” A “Private Over” A “Private Over” A Radio User A (who initiated the Direct Call), ends the call by long pressing the Top button. The radio plays voice prompt “Private Over” on both radio A and B to indicate that the private call is over. The Top button LED indicator goes off.
English pressing the Direct Call button (Top button) and then pushing the PTT button to talk. NOTE: If the Direct Call is set up in a specific channel, change to that channel and press the PTT button to talk privately. 9.2.1 Direct Call Status Indicator Table 11: Direct Call Status Indicator Action Direct Call initiated using Top button.
English 9.3 Private Reply and Direct Call Frequently Asked Questions 1 Question: If I change my mind and want to exit the request for Private Call (or I pressed the Top button by mistake), how do I get out of the “private queue” status (Radio Top button LED indicator is blinking orange)? Answer: Long press the Top button. The radio exits the private queue request and the Top button LED indicator turns off, returning you to radio normal status.
English 6 Question: How exactly does Private Reply work? Answer: When you press the radio Top button while User B is talking, your radio “captures” the ID of radio B. Once user B finished talking and you press the PTT button, your radio calls radio B privately.
English Private Reply or Direct Call) and my Top button LED indicator is blinking? Answer: Long Press the Top button to exit the private queue mode (Top Button LED indicator should turn off) and press the PTT button to reply to the group call. orange and is either blinking or switched off instead. Furthermore, the radio plays the voice prompt: “Private Over”.
English When a caller initiate the Call All Available transmission, the Top button is disabled in all radios involved. The Private Reply feature or Direct Call feature is disabled during this period. The radio times out a Call All Available communication after four seconds of inactivity. The time out prevents all users from being tied up indefinitely in an unnecessary group conversation.
English B B C “Call All Available” Talking C Talking D D User B and C busy in Private Call User B and C busy in Private Call D Talking A D Talking A Listening Listening CHANNEL 4 AVAILABLE CHANNEL 2 BUSY CHANNEL 3 AVAILABLE All users in Channel 3 and 4 are AVAILABLE (Nobody is transmitting). All users from Channel 3 and 4 are brought into a temporary “super channel” group. User D then presses the PTT button and start talking to all available users in both channels.
English B C B Talking C Talking D User B and C busy in Private Call Talking User B and C busy in Private Call User D continues talking to all available users A E D Talking Listening CHANNEL 2 BUSY 56 A D Listening CHANNEL 3 LISTENING TO USER D CHANNEL 4 LISTENING TO USER D User D finished talking [Top button LED indicator still solid orange7]. User E presses the PTT button and starts talking to all available users. All users in Channel 3 and 4 now hear User E.
English B this call and can talk back to the whole group of users (who are tied up in the super channel group call) and provide the needed information. C Talking 9.4.
English Radio Caller/ Recipient Top Button LED Indicator Voice Prompt or Tone The Page All Available feature is a one-way group voice announcement to all users on different channels who are not in an ongoing radio conversation. It prevents users from getting in an unwanted ongoing group conversation.
English User D in Channel 3 initiates Page All Available by switching to Channel 68. B C Talking B D C “Page All Available” Talking User B and C busy in Private Call D User B and C busy in Private Call Talking A D Talking A D Listening Listening CHANNEL 4 AVAILABLE CHANNEL 2 BUSY CHANNEL 3 AVAILABLE All users in Channel 3 and 4 are AVAILABLE (Nobody is transmitting). All users from Channel 3 and 4 are brought into a temporary “super group”.
English B C Talking E D B “Private Reply” C Talking User B and C busy in Private Call E E D User B and C busy in Private Call E D Talking A Talking Listening CHANNEL 2 BUSY D Listening CHANNEL 3 LISTENING TO USER D CHANNEL 4 LISTENING TO USER D All users in Channel 3 and 4 can now listen to User D. Once user D stops transmitting by releasing the PTT button, the Page All Available is over. All users in Channel 3 and 4 are back to their original channel groups.
English B C B E D Talking C Talking E D User B and C busy in Private Call D Talking Private call in progress E A Talking Listening CHANNEL 2 BUSY User B and C busy in Private Call A D E Listening CHANNEL 3 AVAILABLE CHANNEL 4 AVAILABLE Once User D and E finish the private conversation, they are returned to their respective group channel. The Top button LED indicator both radios switched off.
English come over to the back room to help out?”. Whoever is available in any of the radio channels can privately reply to the employee to ask for more details or to confirm that they are available to help. Application Example 2 Anna needs to talk privately to another user (John) and she is not sure in which channel to find him. It is cumbersome to browse all channels to search for John.
English Action Radio Caller/ Recepient Top Button LED Indicator Voice Prompt or Tone Off None conversation in progress End of Page All Available Caller and Recepient NOTE: To initiate Page All Available, press the Top button or change to a channel that is preset to Page All Available followed by the PTT button to talk to all available users in different channels. Top button must be pre-programmed to Page All Available via Advanced Configuration or CPS.
English Advanced Features This topic explains the advanced features for Curve Series radios. Table 14: Voice Control Command Voice Assistant Mode Say one of the following commands: 10.1 Voice Assistant Mode Features Voice Assistant Button (VAB) enables the user to initiate connection to the Portal through Wi-Fi. to log in to the portal • to log out from the portal • to send and play back voice messages • to trigger voice calls.
English Voice Assistant Mode Examples Say one of the following commands: Direct Call • "Call " • "Contact " • “Call " • “Contact ” Say one of the following commands: Record Voice Message • "Record message for " • "Send message to " Play Voice Message "Play Message" NOTE: Voice Control Command is only supported in English only.
English 10.1.2 Error Feedback Voice Assistant Feedback Error Definition Table 16: Voice Assistant Feedback Error Definition Error Feedback • • • "System error. Please try again." Ensure that the Dealer Token is set and correct. • Radio is busy. Wait for 15 seconds and press the VAB button again. The radio plays a single bonk to alert the user that the user pressed an unsupported button in VA mode, such as the Menu button and Top button.
English Error Feedback Error and Possible Solutions in the allocated response time. This error happens after the user has completed a voice command and release the VAB button. Ensure that your internet signal strength is strong. Try sending voice command and release the VAB button. The radio is busy when the user press and release the VAB button. Perform one of the following solutions: Talk prohibited tone (while holding the VAB button.
English Error Feedback Error and Possible Solutions • Internet speed is too slow. Upgrade your internet speed or switch to another internet source. User press and hold the VAB button for more than 2 minutes (exceeded the maximum voice command or voice message length). Radio transmits the 2 minutes voice command or voice message to the server. Release the VAB button. 10.1.
English Option Option Actions Actions phrase provided by the voice respond from step b. solid green, speak your request into the microphone. f c Release the VAB button. d If login is successful, a voice command responds " logged in". Logging In through Kiosk a Go to Curve Kiosk. b Press and release the VAB button on your radio. A voice respond speaks out your radio passphrase. c Type your address book name. d Type your PIN. e Select your radio passphrase from the dropdown list.
English • Radio automatically power off because battery is low. • User manually switches off the radio or remove the battery. • Option c Release the VAB button. d If requested user is available, voice command responds ", private call available" and followed by the top button LED continuously blinking orange. Radio automatically powered off when it returns to the charger. 10.1.
English Option 10.1.7 Actions responds available". NOTE: Direct call group name is limited to Public Group 21– Public Group 100. NOTE: Group name must match the group name in Voice Assistant mode portal. e Press the PTT button to initiate group call. Recording Voice Message Ensure that you’re login to Voice Assistant mode before recording a voice message. 1 Press and hold the VAB button. 2 After you hear a tone and the front LED shows solid green, speak your request into the microphone.
English 6 Release the VAB button. Voice command response "message sent to " and disconnected from the Voice Assistant gateway. If voice command responds with... then, you... • • press the VAB button to reply "Repeat", "Delete", or "Next Message". • release the VAB button. • press the VAB button to reply "Play the first message" or "End call". • release the VAB button. NOTE: Maximum length of voice is 2 minutes. 10.1.
English If voice command responds with... then, you... There are no messages. Ending call. No respond required from you. • Programming mode by software reset You must turn the radio off and on manually by pressing the Power button to enable the APO after the scenarios. 10.2.1 Initiating Auto Power Off 10.2 Auto Power off Features • This feature is turned on by default in CPS with a 180 seconds of delay duration.
English timer to stop abruptly and the radio do not power off automatically. Radio powers off automatically after the Auto Power Off timer runs out. Power Off tone is played. Enabling or Disabling Scan You must configure the CPS to enable the Scan menu before Scan can used in the radio menu. 1 Press the Menu button to navigate through the various menu. 10.3 Scan The Curve series radio supports scan feature. When the radio detects activity, it stops scanning and locks in on the active channel.
English Radio Status Receive during scan Front LED Fast blink red Voice Prompt or Tone 2 Press Volume Up or Volume Down button to select the . N/A You can hear voice prompt of the current favorite contact when scrolling the list. 3 Press the PTT button to initiate a Private Call. 10.4 Favorite Contact List The Curve series radio has Favorite Contact List feature. Scan and Receive calls are not allowed in Favorite Contact List Menu.
English Advanced Configuration Mode Advanced Configuration Mode allows you to configure special settings in your radio without the need of programming cables or additional software. Feature dio PROFILE ID Number. Customize the PROFILE ID Number to ensure interference free/private communications. Maximum Channels Choose the maximum number of channels you want to allow for your radio.
English Feature Description Home Channel Choose the channel you want to designate as your main channel. Every time you change to a different channel and no activity is detected from the channel, the radio reverts to your home channel. 1 3 2 11.1 Entering Advanced Configuration Mode To enter Advanced Configuration Mode, press Power→PTT→Volume Up buttons at the same time.
English Number Description 3 PTT button PROFILE ID Number You hear "Programming Mode. Press Menu button to continue" voice prompt from your radio. Home Channel 11.2 MIC Gain Browsing Advanced Configuration Options Maximum Channel 1 Top Button Figure 5: Advanced Configuration Options 1 Upon entering Advanced Configuration Mode, you hear "Programming Mode. Press Menu button to continue" voice prompt from your radio.
English 2 To enter the Profile ID number sub-menu, press the Volume Up button or Volume Down button. Number Press to enter the PROFILE ID Number sub-menu 3 To continue to the next Advanced Configuration option, press the Channel/Menu button. 2 PROFILE ID Number Home Channel MIC Gain Maximum Channel 1 2 Top Button Description Channel/Menu button. Press to continue to the next Advanced Configuration option. 11.2.
English 3 To continue to the next digit, press Channel/Menu button. Number Description Press to continue to the next digit. PROFILE ID Number 11.2.3 Home Channel MIC Gain Maximum Channel 1 2 Top Button Changing PROFILE ID Number in SubMenu 1 To change the current digit, press the Volume Up button or Volume Down button. You hear the value voice prompt from your radio. Figure 7: Profile ID Number 80 Number Description 1 Volume Up button or Volume Down button. Press to change the first digit.
English 3 Once you have entered the fourth digit, press the Channel/Menu button again to continue to the next Advanced Configuration option. NOTE: You have the option to browse forward through the four digits using the Channel/ Menu button. However, you do not have the option to browse backward through the four digits of PROFILE ID Number. Digit 1 Digit 2 Digit 3 Digit 4 Number Description 1 Volume Up button or Volume Down button. Press to change the first digit. 2 Channel/Menu button.
English 11.2.4 Confirming Modified PROFILE ID Number PROFILE ID Number Home Channel 1 You hear the new PROFILE ID Number voice prompt from your radio when you have set the four digit PROFILE ID Number. NOTE: If the four digit PROFILE ID number annouced is not the correct number, press the Channel/Menu button, and cycle through the Advanced Configuration options until you return to the PROFILE ID number option to change the value.
English 11.2.5 Setting Maximum Channels PROFILE ID Number The maximum number of channels you can set up in your radio is according to your radio model. DRLx1100 radio has maximum 10 channels. Home Channel 1 Press the Channel/Menu button until your radio announces the current maximum number of channels and prompts you to change it. 2 To change the number of channels, press the Volume Up button or Volume Down button. 3 To continue to the next Advanced Configuration option, press the Channel/Menu button.
English 11.2.6 Entering Top Button - Current Feature Number Description 1 Volume Up button or Volume Down button. Press to enter the Top button sub-menu. 2 Channel/Menu button. Press to continue to the next Advanced Configuration option. 1 Press the Channel/Menu button until your radio announces the current Top button feature and prompts you to change it. 2 To enter the Top button sub-menu, press the Volume Up button or Volume Down button.
English 2 To continue to the next Advanced Configuration option, press the Channel/Menu button. Number Press to browse through the Top button option in sub-menu. NOTE: To use Direct Call option, you must enable the feature in CPS first. Otherwise Top button sounds an error tone even if you choose the option in the this menu. Private Reply Description 2 Channel/Menu button. Press to continue to the next Advanced Configuration option. Direct Call(*) 11.2.
English 3 To continue to the next Advanced Configuration option, press the Channel/Menu button. NOTE: You should only change the MIC Gain setting if other users complain that the volume from your radio is too low or too high. The default medium setting is appropriate for most users, so it can be left unchanged. Number Description 1 Volume Up button or Volume Down button. Press to change MIC Gain settings. 2 Channel/Menu button. Press to continue to the next Advanced Configuration option.
English 3 To go back to the first Advanced Configuration option – PROFILE ID Number, press the Channel/ Menu button. NOTE: When Home Channel is enabled and there is no activity detected from a channel for seven seconds, the radio reverts to Home Channel. This feature may not be appropriate if you need to frequently change channels throughout the day. MIC Gain Description 1 Volume Up button or Volume Down button. Press to change Home Channel settings. 2 Channel/Menu button.
English 11.2.9.
English Radio Basic Feature Default Maximum Channels Set to maximum number of channels supported by the radio model Direct Call Off MIC Gain Medium Home Channel Disabled Battery Save On Power Save Off Programmable button Call All Available NOTE: For other radio default setting, refer to Customer Programming Software (CPS).
English Customer Programming Software To program, connect the radio from the Drop-in Charger Tray and CPS Programming Cable to your computer. 1 You can program or change features in your radio by using Customer Programming Software (CPS) and the CPS Programming Cable (Part Number HKKN4027_). CPS gives you the flexibility to prevent radio features to be accidentally modified by users by providing the option to disable functionalities like Factory Reset, and Advanced Configuration Mode.
English 12.2 Customer Programming Software Basic Menu Instructions 1 Open the Customer Programming Software. 2 Click on the RADIO top tab. 3 Perform one of the following actions: a Click on the READ tab to read the radio.11 b If you want to open a new profile or an existing one, from the drop-down menu Radio Type, select Curve. 4 Perform one of the following actions: a Click Read Radio. The radio sounds a series of tones to indicate that reading is in progress and uploads your radio profile settings.
English 5 Scroll down to see more feature options. Customize as necessary. Click ONLY if you are going to upload radios IDs for Direct Call, Private Groups or interoperability with DTR radios. Scroll down for more feature options 6 Choose which options you want available in the Advanced Configuration Mode.
English Channel/Menu button in the Radio Basic Operation mode. Configurable features to the radio basic menu (Channel / Menu button). Selection of options to be available in the Advanced Configuration mode. List of configurable features for the Top Button. Configurable features to the radio basic menu (Channel / Menu button). 8 To enable the Direct Call feature in your Basic Menu options, perform the following actions: Choose which function to have for ON/OFF button short press.
English You can export all available public group contacts to an xml file to be used in the portal by using the Export Contact button. a Upload one or more radios unique private identification (12 digit) number. a To assign a specific channel as your Home Channel, select the channel using the drop-down menu under Home Channel. CPS enables the option to choose any channel you want as your designated Home Channel for the radio that you are programming. b Click on the Switch to ADVANCED button.
English 11 Customize the name of your channel (alias) in the Name column. b Select the Enable User Customized VP check box to enable the standard Voice Prompt. Speaker icon indicates that customized voice prompt is enabled for this channel 12 Configure a customized Channels Voice Prompt by performing the following steps: a Click Edit More to edit the voice prompt. When a speaker icon appears in the menu, then that channel has customized voice prompt enabled.
English List of configurable features for WiFi Extract the Dealer Token from the Voice Assistant Portal. NOTE: You must extract the Dealer Token from the Voice Assistant Portal. 14 Modify the radio Programmable button feature by changing the default option. 15 After changing all the settings, program your radio by clicking Write to radio button. 96 CPS displays a window confirming the programming of your radio is successful.
English Cloning Mode You can clone radio profiles from a Source radio to a Target radio. Use the following devices/tools to perform Cloning Mode: Multi-Unit Charger (MUC) – Optional accessory 1 • Two Single Unit Chargers (SUC) and a Radio-to-Radio cloning cable - Optional accessory 2 • Customer Software Programming (CPS) – Free software download • Wireless PIN cloning • 3 Contact your dealer for more information. 13.
English Number Description • 1 and 2 3 PTT button • 4 and 5 • 7 and 8 • 10 and 11 You hear Cloning Mode beeps, and "Cloning Mode, Serial" voice prompt from your radio. 13.2 Cloning Mode in Multi-Unit Charger You can clone radio profiles in Multi-Unit Charger (MUC). When in Cloning Mode, you must have at least two radios.
English Number 1 Item 8 Pocket 10 9 Pocket 11 13.3 2 4 3 5 Ensure all radios are fully charged.
English NOTE: During the cloning process, no power is being applied to the SUC. The batteries are not charged. Only data communication is being established between the two radios. 4 Turn on the Target Radio and place it into one of the SUCs. 5 To turn on the Source Radio, press PTT→Volume Down buttons at the same time for three seconds. You hear Cloning Mode beeps, and "Cloning Mode, Serial" voice prompt from your radio. Figure 17: Radio to Radio Cloning 1 Turn the radio off.
English 2 Place the Source Radio in its SUC. Press and release the Volume Up button. You hear "Pass" or "Fail" voice prompt from your Source Radio. 7 To exit the Clone Mode when the process is completed, press the Power button, or long press the PTT button. 13.4 Troubleshooting Cloning Mode The radio audible voice announces “Bonk” indicating that the cloning process has failed. In the event that cloning fails, perform each of the following steps before attempting to start cloning process again.
English the accessories, see AccessoriesFor more information about the accessories, see Accessories on page 113. a Press PTT→Volume Down buttons at the same time while turning the radio on. 13.5 b Wait three seconds before releasing the buttons until you hear “Clone Mode Serial” voice prompt from the Source Radio.
English b Wait three seconds before releasing the buttons until you hear “Clone Mode Serial” voice prompt from the Target Radio. indicating cloning failed voice prompt from the Target Radio. NOTE: Avoid putting powered on radios (more than seven radios) in a container together, other than the Multi-Unit Charger. NOTE: Serial cloning for Curve series is compatible with DLR radios only. 3 To start the wireless PROFILE ID Number cloning on the Source Radio, press and release the Volume Up button.
English Troubleshooting If... Then... • Verify that the switch on the programming cable is set at Digital position or Flash position in older version programming cable. • Ensure that the radio is positioned correctly inside the Single Unit Charger (SUC). Troubleshoot your radio using the method describe in the table. Table 25: Troubleshooting If... Then... If there is no power, recharge or replace the Li-ion battery. NOTE: Extreme operating temperature may affect battery life.
English If... Then... If... Then... that is not within your channel, If you hear a cracking noise when nobody is talking, If the audio quality is not good, NOTE: Digital technology gives you the advantage to experience clear audio up to the edge of the range. However, when maximum transmission range has been reached, audio may sound garbled just before the transmission is lost completely.
English If... Then... • Always press the PTT button firmly, until transmission completes. • Ensure not to release the PTT button while transmitting, and not to immediately press the PTT button again. • If there is a limited talk range, 106 If... NOTE: Radios provide greater coverage in industrial and commercial buildings. If the radio echo feedback, Ensure the channel is available, and there is a user reachable within the transmission range.
English If... Then... tone results in the first few words of the transmission being cut out. • Recharge, replace, or reposition the batteries. See Battery Specifications on page 21. • Change to a location with no interference. If you hear heavy static or interference, ensure that transmitting and receiving radios are at least five feet apart. If the Drop-in Charger LED light does not blink, perform the following actions: 1 Verify that the radio/battery is properly inserted.
English If... Then... • 108 Check the charger LEDs indicators to see if the battery is in error state.
English Motorola Solutions Limited Warranty for the United States and Canada 15.2 Products and Accessories The table shows the length of coverage of products and accessories. Table 26: Products and Accessories 15.1 Warranty Subject to the exclusions contained below, Motorola Solutions, Inc.
English Products Covered Length of Coverage Products and accessories that are repaired or replaced The balance of the original warranty or for 90 days from the date returned to the consumer, whichever is longer. Two-way radio Two (2) years from the date of purchase by the first purchaser of the product. 15.3 Exclusions Normal Wear and Tear Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.
English Altered Products Products or Accessories with: Software • serial numbers or date tags that have been removed, altered or obliterated Table 27: Software Warranty Table • broken seals or that show evidence of tampering Products Covered Length of Coverage • mismatched board serial numbers • nonconforming or non-Motorola Solutions housings, or parts, are excluded form coverage Software Applies only to physical defects of the media that embodies the copy of the software (for example CDROM, o
English 15.5 Warranty Coverage This warranty extends only to the first consumer purchaser, and is not transferable. 15.6 How to Obtain Warranty Service or Other Information Contact your Motorola Solutions point of purchase. 15.7 Patent Notice This product is covered by one or more of the following United States patents.
English Accessories Choose from a variety of accessories designed, tested, and certified to optimize the performance of this radio. Table 31: Cables Part Number Description HKKN4027_ Business Radio CPS Cable Kit HKKN4028_ Business Radio Cloning Cable Kit Table 28: Audio Accessories Part Number Description PMLN8311_ Over-the-ear Earpiece with Eartip, 2.
