System Release 1.0 a a LXN 500 Installation Configuration and Operation Guide OCTOBER 2017 © 2017 Motorola Solutions, Inc.
MN003563A01-B Copyrights Copyrights The Motorola products described in this document may include copyrighted Motorola computer programs. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola.
MN003563A01-B Contact Us Contact Us Motorola Solution Support Center The Solution Support Center (SSC) is the primary Motorola Solutions support contact. Call: • Before any software reload. • To confirm troubleshooting results and analysis before removing and replacing a Field Replaceable Unit (FRU) and Field Replaceable Entity (FRE) to repair the system. For...
MN003563A01-B Document History Document History Version Description Date MN003563A01-A Release release of the LXN 500 07/2017 MN003563A01-A Update to LXN 500 O&M configuration section 10/2017 FCC Information This device complies with Part 15 of the FCC rules: Operation is subjected of the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
MN003563A01-B Contents Contents Copyrights .................................................................................................................................. Contact Us .................................................................................................................................. Document History ...................................................................................................................... FCC Information ...........................................
MN003563A01-B Contents Provisioning the Mobile Device (UE) ................................................................................................ 45 Vehicle Installation .................................................................................................................... 47 Unpacking ........................................................................................................................................ Configuration Options of Antenna Installation ..................
MN003563A01-B List of Figures List of Figures The LXN 500 .............................................................................................................................................. 11 Front Panel Features ................................................................................................................................ 12 LXN 500 Back Panel Features ..................................................................................................................
MN003563A01-B List of Tables List of Tables Front Panel Features ................................................................................................................................ 12 Features of LXN 500 Front Panel .............................................................................................................. 12 LXN 500 Rear Panel Connectors .............................................................................................................. 16 Back Panel Features ....
MN003563A01-B About LXN 500 About LXN 500 This manual provides functional overview and procedures for the LXN 500. What is Covered in This Manual This manual contains the following chapters: • Overview on page 1-11 provides overview of the LXN 500 system and its features. • Vehicle Installation on page 3-47 contains procedures for installing LXN 500 hardware components. • Operation and Configuration on page 2-17 contains procedures for powering up and configuring the LXN 500.
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MN003563A01-B Overview Overview The LXN 500 is an ultra deployable LTE system designed for on-demand coverage and public safety applications. The solution consists of a single standalone portable unit that operates from within a vehicle. Figure 1-1 The LXN 500 The LXN 500 enables a rapid deployment of a tactical communication network, within a limited geographical area and used by up to 100 subscribers.
MN003563A01-B Overview LXN 500 Front Panel Features Figure 1-2 shows and Table 1-1 describes the features of the LXN 500 front panel. Figure 1-2 Front Panel Features Ab Protective Covers Close covers when not in use. SOLUTIONS LXN 500 1 2 1 8 7 6 RADIO CORE APP 5 1-BAT-2 4 3 2 Table 1-1 Front Panel Features Table 1-2 Features of LXN 500 Front Panel Item 1 Description Power button. To power on; hold pressed for four seconds. To start shutdown sequence; hold pressed for four seconds.
MN003563A01-B Overview Table 1-2 Features of LXN 500 Front Panel (Continued) Item 2 BAT2 Description Status LED of backpack battery 2 (Future option of the LXN 500). To switch between active and standby battery, press the Power button for one second and release.
MN003563A01-B Overview Table 1-2 Features of LXN 500 Front Panel (Continued) Item 5 CORE Description CORE is a status LED used to diagnose the CORE (Evolved Packet Core - EPC). The CORE is a framework for providing converged of voice and data including HTTP web server on a 4G LTE network. Refer to Troubleshooting and Maintenance whenever the LED shows orange or red color.
MN003563A01-B Overview Table 1-2 Features of LXN 500 Front Panel (Continued) Item 8 2 Description USB 2.0 port for connecting peripheral devices such flash-disks to the LXN 500. The USB port is covered by a protective cover. - To enable a successful boot-up, remove all USB devices connected to the LXN 500 before powering on. - The LXN 500 supports only FAT32 file system disks. IMPORTANT NOTE To ensure proper communication, use USB extension cable shorter than 9.8 feet (3 meters).
MN003563A01-B Overview LXN 500 Back Panel Features Figure 1-3 shows and Table 1-3 describes the features of the back panel of the LXN 500. Figure 1-3 LXN 500 Back Panel Features 7 6 WIFI NET 1 5 MNG PWR LTE1 GPS 2 LTE2 Protective Covers Close covers when not in use. 4 3 Table 1-3 LXN 500 Rear Panel Connectors Table 1-4 Back Panel Features Connector Description 1 NET Network (NET) 1 GBit/s LAN port.
MN003563A01-B Operation and Configuration Operation and Configuration This chapter describes the initial operation and configuration of the LXN 500 system. WARNING! During operation the LXN 500 enclosure surface can become hot. Before using the LXN 500, refer to the touch hazard warning label located on the upper side of the enclosure. Getting Started Obtaining the Unit Identification (UID) Number The Unit Identification (UID) number is required throughout the configuration process of the LXN 500.
MN003563A01-B Operation and Configuration Powering On 1. Start the car engine. 2. Press and hold the Power button for four seconds and release when all LEDs begin to blink green. Result: During boot-up, all LEDs blink green for about four minutes and then remain steady green indicating a successful boot. IMPORTANT - When using the LXN 500 inside a vehicle, power on only after engine start. - To enable a successful boot-up, remove all USB devices connected to the LXN 500 before powering on.
MN003563A01-B Operation and Configuration What is Required for Configuration Before starting to configure the LXN 500, obtain the following: 1. LXN 500 power supply unit. 2. Ethernet cable. 3. USIM cards for your mobile devices with information list that includes: identity, authentication, operator code etc. 4. Operation information given by your authorities: frequency band, bandwidth, either downlink central frequency in MHz or DL EARFCN, physical and logical cell ID and PLMN. 5.
MN003563A01-B Operation and Configuration 6. On the laptop, launch Google Chrome and log-on to: https://10.1..8 Result: The LXN 500 O&M Configuration - Sign In screen is displayed (See Figure 2-3). NOTE On first connection, you may be required to follow a self signed certificate warning that appears on the browser screen. When a warning appears on the screen, click ADVANCED and then click Proceed to and the ip address shown.
MN003563A01-B Operation and Configuration Figure 2-4 EPC Tab Viewing System Notifications During operation, users are notified of incoming events or alerts by LXN 500 management system. Upon an incoming event or alert, the bell icon on the upper right side of the screen, change color from gray to red. To view details on event or alert, click the bell and follow a link. Signing Out Perform this procedure to sign-out from the LXN 500 O&M Configuration site. Procedure: 1. Click on and select Logout.
MN003563A01-B Operation and Configuration Account Management LXN 500 O&M Configuration is managed by an administrator. The administrator assigns access password to a set of management permissions to each user role. User Roles and Management Permissions The LXN 500 supports the following user roles: • Administrator: user who can administrate, configure, set subscribers and modify the system on an agency level.
MN003563A01-B Operation and Configuration Passwords The LXN 500 requires a sign in password to monitor, configure, administrate and service the LXN 500. Passwords are based on three type of user roles and are not granted on personal bases. Each user role is initially assigned with a default password that can only be changed by an administrator. IMPORTANT To avoid a security breach, it is recommended to change passwords upon signing in for the first time.
MN003563A01-B Operation and Configuration Adding a Single Subscriber (UEs) Perform this procedure to add a new subscriber (User Equipment-UEs) to the LXN 500. Procedure: 1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. In the LXN 500 O&M Configuration screen, on the EPC tab, click the Add USIM... button. Result: The add USIM fields are displayed. Figure 2-5 Add USIM Fields Enter the information of the USIM. 3.
MN003563A01-B Operation and Configuration 4. Click Add USIM to add another USIM to the LXN 500 or Clear to clear the current information displayed in the fields. Result: The newly added USIM is displayed in the table on the EPC tab. Figure 2-6 USIM is Displayed in a Table on the EPC Tab Screen 5. Turn off your mobile device, install the USIM card and turn on the mobile device. 6. Refer to Provisioning the Mobile Device (UE) on page 45 to set your mobile device to operate with the LXN 500.
MN003563A01-B Operation and Configuration Importing Subscribers From .csv File Perform this procedure to import a list of subscribers from a .csv file. Procedure: 1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click Import USIMs... 3. Click download template to download an empty template .csv file to your hard drive. 4. Open the .csv file using Microsoft Office Excel or any text editor. 5.
MN003563A01-B Operation and Configuration 6. On the EPC tab, click the Import USIMs... button. Figure 2-8 Importing Subscribers from .csv File 7. Click the Choose File button, navigate to the .csv file and click Open. Result: The list of USIMs appears on the screen. NOTE USIM fields with invalid information are highlighted in red. Duplicated records are highlighted in blue. 8. Add the USIMs by clicking the Apply button. 9. Click the save icon or Delete All to remove all USIM entries. 10.
MN003563A01-B Operation and Configuration UE Activity The UE Activity option displays a historical summary of communication activities performed by a subscriber. Perform this procedure to display a historical summary of communication activities performed by a subscriber. Procedure: 1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. On the EPC tab, click UE Activity. 3. Select a subscriber from the Select Active IMSI: drop list. 4.
MN003563A01-B Operation and Configuration Statistics The statistics screen displays the following information: • Number of ECM connected UEs currently linked to LXN 500 • The accumulated bytes received by the LXN 500 from time of manufacture. • The accumulated bytes transmitted by the LXN 500 from time of manufacture.
MN003563A01-B Operation and Configuration Setting the eNodeB The eNodeB is the part of the LXN 500 that sends and receives radio transmissions and signaling from and to the mobile devices. The eNodeB process the LTE analogue and digital over-the-air interface signals. Perform this procedure to configure the eNodeB. Procedure: 1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the eNodeB tab. Result: The eNodeB screen is displayed. Figure 2-11 eNodeB Screen 3.
MN003563A01-B Operation and Configuration NOTE The range of band 28, according to 3GPP standard is 45 Mhz. The LXN 500 supports a partial range of 25 Mhz of the full range. 4. Enter the DL (Downlink) central frequency MHz (in 0.1 MHz precision) or DL EARFCN and click the Calculate button to automatically populate all center frequency fields. 5. Click the Set band info button to save changes or Get band Info to populate the field with the last saved values. 6.
MN003563A01-B Operation and Configuration a few minutes and ends when all LEDs illuminate steady green. The restart process can also be tracked on the System Health page (See System Health on page 40). Figure 2-12 PLMN Settings Screen Backing-up and Restoring During operation, servers or applications of the LXN 500 might fail to power-up or get stuck as a result of improper system shutdown or data corruption.
MN003563A01-B Operation and Configuration 4. Click Backup to backup parameters you configured using the Q&M (excluding IMSIs) or Restore to use the last saved settings of your servers and applications. Figure 2-13 Backing-up and Restoring Servers and Applications Performing Diagnostics Follow procedures below to perform diagnostics to the LXN 500 unit. Communication Diagnostics The communication diagnostics is used for testing the 4G (LTE) communication with the LXN 500.
MN003563A01-B Operation and Configuration Iperf has client and server functionality, and creates data streams to measure the throughput between the two ends - the mobile device functions as a server and the LXN 500 as client. Figure 2-14 Communication Diagnostics Built in Test The Built in Test is a preset network performance test performed between the LXN 500 and the mobile device. The test diagnose the UDP capacity between the LXN 500 and the mobile device at 5mbps.
MN003563A01-B Operation and Configuration 6. Click the Start new test button and wait for the results to appear in the Result window. Result: The test results are displayed in the Result window. The output contains a time-stamped report of the amount of data transferred and the measured throughput. 7. Click Get Log to download a file with the latest test output or Clear Log to erase the log file created for the last test and clear the screen.
MN003563A01-B Operation and Configuration 3. In the iperf command field, edit the iperf default command line to customize the communication tests using the following command line arguments: Command Line Structure iperf [-s|-c ] [-u] [-p ] [-B ] [-c] [-b [kKmM]] [-l ] [-t
MN003563A01-B Operation and Configuration Command Line Option Description Client/Server -u, --udp Uses UDP instead of TCP. -p, --port Connects with or expects data packets on this port (default: 5001). -B, --bind Permits the connection only via the specified interface (IP address or interface name). Server Specific -s, --server Starts iPerf in server mode and waits for an iPerf client to contact it. -t Ping the specified host until stopped.
MN003563A01-B Operation and Configuration Battery Diagnostics The Battery Diagnostics section enables to view the current status of each of the batteries installed inside the LXN 500 backpack (Future option of the LXN 500). Perform this procedure to view the current status of the LXN 500 backpack batteries. Procedure: 1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the System tab. 3. From the Diagnostics menu, select Battery. 4.
MN003563A01-B Operation and Configuration 3. Click Ports. Result: The Ports screen is displayed. Figure 2-17 4. Ports Test Screen Click on each of the following port tests to start: • Test USB ports: This test briefly checks the external USB ports of the LXN 500. 1. To perform this test, on the front panel of the LXN 500, remove the four screws that hold the protective covers of the USB ports (See Figure 1-2). 2. Plug-in a mass storage flash drive(s) to the USB port. 3. Click Test USB ports.
MN003563A01-B Operation and Configuration System Health The System Health screen is used to provide LXN 500 temperature information and system status. Perform this procedure to check the LXN 500 system health. 1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the System tab. 3. Click System Health to test the LXN 500 system health. Result: The System Health screen is displayed.
MN003563A01-B Operation and Configuration LEDs Test The LEDs Test enables to test the illumination of the front panel LEDs. During this test, the LEDs will not display the current status of the LXN 500. Perform this procedure to test the front panel LEDs of the LXN 500. 1. On the System Health screen, check LEDs Test. 2. Click on a color button. Result: The front panel LEDs illuminate in the selected color.
MN003563A01-B Operation and Configuration 2. Click the System tab. 3. Click System Logging. Result: The System Logging screen is displayed. 4. Click the Get System Logs button. Result: The system log is generated and displayed. Once a log is displayed: 5. • Check the type of records to display (FATAL errors, ERRORS, WARNING, INFORMATION, DEBUG). • Use the Filter Massage field to search for a string of text within the log or click on Severity or Time to display events by severity or time.
MN003563A01-B Operation and Configuration About LXN 500 The About screen enables system administrators and technicians to identify the vendors and version of software components within the LXN 500. Perform this procedure to generate view and manage an event log. 1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the About tab. Figure 2-22 About LXN 500 Screen Configuring the DragonForce Server Perform this procedure to Configure the DragonForce Server: 1.
MN003563A01-B Operation and Configuration Figure 2-23 DragonForce Log In Screen 6. To configure users and groups, refer to DragonForce documentation. Configuring the WAVE 5000 Server Perform this procedure to Configure the WAVE 5000 Server: 1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the Help tab. 3. Click Links → WAVE. 4. Click Login. Result: The WAVE Server Login screen is displayed.
MN003563A01-B Operation and Configuration Provisioning the Mobile Device (UE) Perform this procedure on the mobile device to connect the mobile device to the LXN 500: 1. From the home screen of the mobile device, click Settings → ...More → Cellular networks → Access Point names → + →Edit access point → set Name to internet set APN type to default → → Save. 2. From the home screen of the mobile device, click Settings → ...More → Cellular networks → Network Mode → select LTE Only. 3.
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MN003563A01-B Vehicle Installation Vehicle Installation This section describes the tools and equipment, planning requirements and product inspections necessary for a smooth installation of the LXN 500 system. Proper planning will help to ensure that the installation is completed without difficulty and that no damage occurs to the units or the vehicle. NOTE The LXN 500 is a reliable product when installed correctly. However, performance can be seriously impaired if it is not installed correctly.
MN003563A01-B Vehicle Installation Configuration Options of Antenna Installation The LXN 500 can be installed inside a vehicle trunk using one of the two antenna configuration options. Dome Antenna Configuration Fixed-mounted 4 ports antenna for use in public safety vehicular applications. The antenna requires a hole in the car roof. The antenna consists of 4 separate dedicated antennas for LTE Main (LTE1) LTE Div. (LTE2), WiFi and GPS.
MN003563A01-B Vehicle Installation Dual Diversity Antenna Configuration The dual diversity antenna is a layout of two diversity antennas connected in MIMO (Multiple Input, Multiple Output) configuration. Each antenna is provided with three short, flexible 12-ft coaxial cables (threads) coming out of the antenna bottom side. In one antenna, the cables are connected to the LTE1 and GPS ports of the LXN 500. In the second antenna, the cables are connected to the LTE2 and WIFI ports of the LXN 500.
MN003563A01-B Vehicle Installation Preparing to Install the LXN 500 Tools The following tools and service aids are recommended for installation: • Set of Phillips and flat head screwdriver bits • T-6 through T-25 torx bits • Battery / air operated drill • Set of high speed drill bits (including 6mm bit for bracket holes) • Ratchet with extensions • Socket torque wrench • Socket set (Metric & Imperial) • Wrenches (Metric & Imperial) • Utility knife • Wire cutter • Volt-Ampere-Ohm meter
MN003563A01-B Vehicle Installation • Liquid Propane (LP) gas warning • Usability by driver/operator • Vehicle vendor instructions • Local vehicle authority regulations/design rules • LXN 500 Mounting Location CAUTION When installing the LXN 500, make sure that the LXN 500 is tightly anchored to the vehicle structure. Unstable mounts can damage the unit.
MN003563A01-B Vehicle Installation Figure 3-3 Recommended Clear Ventilation Area Around the LXN 500 Ab SOLUTIONS LXN 500 Clear 1.2” (30 mm) Clear 1.2” (30 mm) Clear 1.2” (30 mm) Electrical Guidelines The power range requirement for operating the LXN 500 is 9 to 33VDC. The maximal power consumption of the LXN 500 is 70 Watts. CAUTION The LXN 500 is installed in a vehicle with a negative-ground electrical system. DO NOT install the LXN 500 in a vehicle with a positive-ground electrical system.
MN003563A01-B Vehicle Installation When the LXN 500 and the mobile workstation are mounted on a mount or next to each other, use a 10AWG ground wire to connect between the body of the LXN 500 and other units. The ground wire ring lugs must be connected, on one side, to one of the screw holes used to secure the LXN 500 to the mounting bracket and on the other side to the vehicle chassis.
MN003563A01-B Vehicle Installation 3. From inside the vehicle, route the red and black power cable leads (without lugs attached) through the access hole into the vehicle’s engine compartment, using accepted industry methods and standards. 4. Locate the nearest available vehicle chassis ground mounting point and shorten the black lead to remove excess cable length. 5. Install the supplied Ring Lugs onto the stripped end of the black and red lead at the end cable. 6.
MN003563A01-B Vehicle Installation The NAV-PAC has two available models: NP-12 NAV-PAC for 12 Volt vehicle and NP-24 NAV-PAC for 24 Volts vehicles. Figure 3-6 Installing the Optional Power Protection and Back-up Unit INPUT OUTP+UT + - PWR 20A Fuse IMPORTANT Connect the red wire directly to the (+) terminal of the vehicle battery and the black wire to the chassis of the vehicle.
MN003563A01-B Vehicle Installation Optional Power Protection and Back-up Unit LXN 500 Ground Connection Point Tray Mounting Brackets Tray Lip Figure 3-7 LXN 500 Installed Inside a Trunk of a Vehicle To install the LXN 500: 1. Connect the four brackets to the LXN 500 using the provided 4mm Allen screws. Torque the screws to 60.7 inch-pounds (70 kg-cm). 2. Ground the LXN 500 to the vehicle chassis (See Ground Polarity on page 52).
MN003563A01-B Vehicle Installation IMPORTANT To assure optimum performance and compliance with RF Energy Safety standards, these antenna installation guidelines and instructions are limited to metal-body vehicles with appropriate ground planes and take into account the potential exposure of back seat passengers and bystanders outside the vehicle. For detailed product safety and RF exposure, refer to Safety and General Information leaflet, Motorola Solutions publication number: 6866537D37.
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MN003563A01-B Troubleshooting and Maintenance Troubleshooting and Maintenance This chapter describes the maintenance operations available for the LXN 500 system. Troubleshooting is the process of identifying the source of a fault. This process must be developed by user to detect a fault as quickly as possible. This guide covers only the high-level troubleshooting process performed by the LXN 500 users.
MN003563A01-B Troubleshooting and Maintenance Troubleshooting Table 4-1 Troubleshooting Problem/Indication LXN 500 does not power up Possible Cause 1. Power button not pressed properly 2. 3. 4. 1. Ambient temperature is out of limits Press and hold the Power button until the LEDs on the front panel start to illuminate (Powering On on page 18). 2. Power cable not connected properly Verify that the LXN 500 is properly ventilated and resume operation (See Ventilation on page 51) 3.
MN003563A01-B Troubleshooting and Maintenance Table 4-1 Troubleshooting (Continued) Problem/Indication Mobile device unable to connect to LXN 500 Mobile device unable to login to one of the applications (No PTT, messaging or location services) Possible Cause 1. APN of LXN 500 is not configured properly in mobile device 2. USIM is not provisioned or disabled in the LXN 500 1. 2. After modifying the EARFCN in the LXN 500, mobile devices cannot detect and connect to the LXN 500.
MN003563A01-B Troubleshooting and Maintenance Software Update The LXN 500 supports easy software update via a flash drive connected to a USB port. Verify that the used flash drive is formatted with FAT32 file system. Perform this procedure to update the LXN 500 software: 1. Contact Motorola Solution support and download the LXN 500 software update file. 2. Copy the update file to:\Update folder on USB flash drive. 3.
MN003563A01-B Troubleshooting and Maintenance Perform this procedure to hard reset the LXN 500. Procedure: 1. Press and hold the Power button for more than 15 seconds. Result: all LEDs on the front panel turn off. 2. Press and hold the Power button for four seconds and release when all LEDs begin to flash green. Wait until the LEDs are steady green.
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MN003563A01-B Technical Specifications Technical Specifications 4G LTE Release 3GPP Release 10 Band Class • 4G (LTE) Band 14 • 4G (LTE) Band 20 • 4G (LTE) Band 28b Single band supported per each LXN 500 Bandwidth: 5 MHz, 10 MHz, 20 Mhz Output Power 30 dBm effective radiated power (ERP) 2W MIMO Bandwidth 5 MHz, 10 MHz, 20 Mhz CONNECTIVITY Wi-Fi Connectivity 802.11b/g 2.4 GHz for units with LTE B20 and B28b radio 802.11b/g 2.
MN003563A01-B Technical Specifications POWER Power 9 - 33 VDC Max Current 10 A Max Power Consumption 70 Watts 66 Send Feedback
