Installation Guide

Table Of Contents
Appendix A
Replacement Parts Ordering
Some replacement parts, spare parts, and/or product information can be ordered directly from the
Motorola Solutions local distribution organization or through Motorola Online.
Basic Ordering Information
While parts may be assigned with a Motorola Solutions part number, they may not be available from
the Motorola Solutions Radio Products and Solutions Organization
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(RPSO). Some parts may have
become obsolete and are no longer available in the market due to cancellations by the supplier. If no
Motorola Solutions part number is assigned, the part is normally not available from Motorola Solutions,
or is not a user-serviceable part. Part numbers appended with an asterisk are serviceable by Motorola
Solutions Depot only.
Place orders for replacement parts, kits, and assemblies directly on Motorola Solutions local
distribution organization or through Motorola Online. When ordering replacement parts or equipment
information, include the complete identification number. This applies to all components, kits, and
chassis. If the component part number is not known, the order should include the number of the
chassis or kit of which it is a part of, and sufficient description of the desired component to identify it.
To identify non-referenced spare parts, request for help from the Customer Care organization of a
Motorola Solutions local area representative.
Motorola Online
The product catalog is available on the Motorola Online website. To register for login access:
For U.S. and Canada Service Centers only, call 1-800-422-4210.
Types of Orders Contact Information
Mail Orders
Mail orders are only accepted by the U.S. Fed-
eral Government Markets Division (USFGMD).
Motorola Solutions
7031 Columbia Gateway Drive
3rd Floor – Order Processing
Columbia, MD 21046
U.S.A.
Telephone Orders and Parts Identification Radio Products and Solutions Organization
(RPSO) (United States and Canada)
7:00 AM to 7:00 PM (Central Standard Time)
Monday through Friday (Chicago, U.S.A.)
1-800-422-4210
1-847-538-8023 (United States and Canada)
U.S. Federal Government Markets Division
(USFGMD)
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Radio Products and Solutions Organization (RPSO) was formerly known as the Radio Products
Services Division (RPSD) and/or the Accessories and Aftermarket Division (AAD).
6880309T23-FB
Replacement Parts Ordering
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