User`s guide

147
Troubleshooting
My phone has
poor reception
and drops
calls.
Make sure that your antenna is
not bent or damaged.
Also, make sure you have a phone
signal (see the “Signal Strength
Indicator” item on page 24). Stay
clear of any obstructions such as
bridges, parking garages, or tall
buildings.
I cannot hear
others on my
phone.
While on a call, press the upper
volume key. The display should
show the volume increasing.
Also, make sure that your phone’s
earpiece is not blocked by its
carrying case.
I cannot open
my message
inbox.
Before you can use text
messages, you must set up the
message inbox. See page 85.
How do I see
the calls I sent
or received?
To see the most recent calls you
dialed or received:
M > 5HFHQW&DOOV
> 5HFHLYHG&DOOV
or
'LDOHG&DOOV
Problem Solution
148
Troubleshooting
My phone will
not send
voicemail
commands,
passwords, or
other codes.
Your phone sends commands and
passwords as DTMF tones. You
can set your phone’s DTMF tones
to be
2Q or 2II . If you have trouble
sending numbers, check your
DTMF setting.
1 From the idle display, press:
M > 6HWWLQJV
> 2WKHU6HWWLQJV
> ,QLWLDO6HWXS > '70)
2 Press S to scroll to 2Q .
3 Press
6(/(&7 ( + ) to select it.
My phone’s
display is too
dark.
Use the
&RQWUDVW feature to
change the level of contrast in
your display. See page 56.
You can also use the
%DFNOLJKW
feature to change the length of
time that the display backlight
stays on. See page 55.
My battery
didn’t last as
long as I
expected.
What can I do
to extend
battery life
Your battery’s performance is
affected by charge time, feature
use, temperature changes,
backlight use, and other factors.
For tips on extending your battery
life, see page 25.
Problem Solution