Professional Radio GP300 Series Selling Guide 68P64114B12B Issue: June 2000
ii Computer Software Copyrights The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including the exclusive right to copy or reproduce in any form, the copyrighted computer program.
iii Table of Contents Chapter 1 PRODUCT OVERVIEW 1.0 Introduction.......................................................................................................... 1-1 1.1 How to use this Selling Guide ........................................................................ 1-1 2.0 The GP Series of Professional Radios ................................................................ 1-2 2.1 A Common Design Approach......................................................................... 1-2 2.
iv 3.17 Default Settings ..............................................................................................2-9 3.18 Missed Calls List (GP360/GP380) ................................................................2-10 3.19 Option Board Support ...................................................................................2-11 4.0 User Indications .................................................................................................2-12 4.1 Display (GP360/GP380) ...................
v 5.2 Remote Speaker Microphones (RSM) and Public Safety Microphone (PSM) 3-7 5.3 Earpieces ....................................................................................................... 3-7 5.4 Headsets ........................................................................................................ 3-9 5.5 Radio Interface and Control ......................................................................... 3-11 6.0 Vehicle Adapters .........................................................
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Chapter 1 PRODUCT OVERVIEW 1.0 Introduction This Selling Guide is intended to be a reference manual to help you sell and support the GP300 Series Professional Portable Radios.
1-2 2.0 PRODUCT OVERVIEW The GP Series of Professional Radios Following the completion of extensive research with you our channel partners and your customers, Motorola have developed the GP Series of Professional Portable Radios. These new radios have been specially developed to meet the communication needs of you and your customers.
The GP Series of Professional Radios 2.2 1-3 Radio Software Upgrades Motorola realise that as communication requirements for you and your customers evolve, it is necessary to be able to offer a communication solution to meet these changing requirements which does not force you or your customers to replace existing radios. Radio software upgrade tools will be available to allow new functionality to be added quickly and easily to most GP Series radios. Benefits 2.
1-4 3.0 PRODUCT OVERVIEW The GP300 Series Professional Portable Radios GP380 GP360 GP340 GP320 Figure 1-1 GP300 Series Professional Portable Radios. The GP300 Series is a range of conventional Professional Portable Radios providing PL and 5 Tone selective signalling. Research showed that different professions have different communication needs.
The GP300 Series Professional Portable Radios 3.1 1-5 GP320 Portable Radio Antenna On-Off/Volume LED Side Button 1 Accessory Connector PTT Microphone Side Button 2 Figure 1-2 GP320 Radio Features. This entry level, 2 way radio is easy to use, offering basic functionality with uncompromised reliability and ruggedness.
1-6 3.2 PRODUCT OVERVIEW GP340 Portable Radio Rotary Selector Knob Antenna Top Button On-Off/Volume LED Side Button 1 Accessory Connector PTT Microphone Side Button 2 Side Button 3 Figure 1-3 GP340 Radio Features. This radio is more sophisticated than the GP320 radio. It offers additional features and has the capability to be fitted with option boards that allows additional functionality to be added quickly and easily.
The GP300 Series Professional Portable Radios 3.3 1-7 GP360 Portable Radio Rotary Selector Knob On-Off/Volume Antenna Top Button LED Side Button 1 Accessory Connector Microphone PTT Side Button 2 Display Menu Keys Side Button 3 Figure 1-4 GP360 Radio Features As well as offering all the advantages of the GP340, this versatile radio provides the user with extra visual information which promotes effective and efficient communication.
1-8 3.4 PRODUCT OVERVIEW GP380 Portable Radio Rotary Selector Knob On-Off/Volume Antenna Top Button LED Side Button 1 Accessory Connector Microphone PTT Side Button 2 Display Menu Keys Keypad Side Button 3 Figure 1-5 GP380 Radio Features As well as offering all the advantages of the GP360, this truly versatile radio provides the user with a keypad which allows communication with colleagues other than those which are programmed inside the radio.
The GP300 Series Professional Portable Radios 3.5 1-9 Radio Comparison The GP300 Series of Professional Portable Radios share a common design, the differences are summarised below : Table 1-1 GP300 Series Professional Portable Radios Comparison.
1-10 3.6 PRODUCT OVERVIEW Reasons To Trade Up GP380 All the advantages of the GP360 plus: Increased number of possible communication contacts using numeric keypad as well as pre-programmed call lists. GP360 All the advantages of the GP340 plus: Helpful visual operational information - includes Battery Gauge, Current Power setting, Contact Names and Status Text messages. Translated Menu Prompts.
The GP300 Series Professional Portable Radios 3.7 1-11 Radio Sales Models The following sales models are available : Table 1-2 Radio Sales Models. Model Description Frequency Band Frequency Range Power Level Model Number GP320 VHF 136 -174 MHz 1-5W MDH25KDC9AN0_E GP320 UHF 403 - 470 MHz 1-4W MDH25RDC9AN0_E GP340 VHF 136 -174 MHz 1-5W MDH25KDC9AN3_E GP340 UHF 403 - 470 MHz 1-4W MDH25RDC9AN3_E GP340 LB1 29.
1-12 3.9 PRODUCT OVERVIEW Customer User Guides In order to help you and your customers use the radios safely and efficiently, two different customer booklets have been written : 3.9.1 Basic User Guide Feature User Guide Basic User Guide The Basic User Guide provides useful information for your customers on how to start using their new GP300 Series radio. A copy of this multi-lingual booklet is included in every sales model box.
Chapter 2 FEATURES AND BENEFITS 1.0 Introduction This chapter describes those radio features and functionality which offer a significant benefit to your customers. The intention is to provide you with useful information which is relevant to your customers that will help you sell the GP300 Series Professional portable radios. 2.0 Audio Quality Enhancement 2.1 Xpand™ Voice Compression Xpand™voice compression combines two audio quality enhancement features - Companding and Low level Expansion (LLE). 2.1.
2-2 FEATURES AND BENEFITS Audio Quality Enhancement Summary Table 2-1 Xpand™ Summary LLE ON COMPANDING OFF ON OFF X (Can’t happen condition) Recommended for teams where all radios use companding Default factory setting. Recommended for mixed fleets of companding and non- companding radios Recommended only for applications where flat audio is used e.g. data applications.
Safety, Productivity and Security 3.0 Safety, Productivity and Security 3.1 Individual Calls 2-3 Feature This allows two radio users to talk to each other in a one to one conversation. Benefit 3.2 This allows private / sensitive information to be exchanged between two individuals. Group Calls Feature This allows a single user to call a number of other radio users at the same time for a one to many conversation. Like a conference call, the entire conversation is shared with everybody in the team.
2-4 FEATURES AND BENEFITS Benefits 3.4 Immediate and guaranteed communication with your team when you need it most in an emergency situation - no unpredictable infrastructure delays. Continued discreet communication during an emergency situation. e.g. During negotiations with an armed assailent. Additional location information significantly improves emergency rescue team response times in the event of an emergency.
Safety, Productivity and Security 3.6 2-5 Lone Worker Feature The Lone Worker feature enables individuals to work alone with added safety by forcing the user to press radio buttons on a regular basis. The radio will continue to operate as normal providing the radio buttons are pressed regularly. However, if none of the radio buttons are pressed for a pre-determined amount of time, the radio will sound a distinctive reminder to prompt the user to press one of the buttons.
2-6 3.8 FEATURES AND BENEFITS Whisper Feature This allows a user to speak quietly into a radio and still be heard clearly over the air. The radio microphone sensitivity is increased making detection of quieter speech possible. Benefits 3.9 It allows you to use the radio discreetly without disturbing people who are near you. When used with a radio fitted with an earpiece speaker/microphone improved unobtrusive radio operation is possible.
Safety, Productivity and Security 3.11 2-7 Talkaround (GP340/GP360/GP380 only) Feature Talkaround allows a system to be bypassed. A system is used to cover a larger communication area than is possible with just a radio alone. Once the system is bypassed, it will only be possible to contact other radios which are within the normal communication range. Benefit 3.12 Continued communication even when parts of the system are taken out of service for maintenance.
2-8 3.13 FEATURES AND BENEFITS Contact List (GP360/GP380 only) Feature A contact list, similar to a phonebook, may be used which allows access to up to 255 preprogrammed numbers accessed via the menu. Depending on the way the radio is programmed, the radio will display either the alpha alias (name) or the number to be dialled. Benefits 3.14 Fast, easy access to pre-programmed numbers, saves time dialling. Quick call identification by displaying name or sounding tone.
Safety, Productivity and Security 3.16 2-9 Address, Status and Channel Entry Feature The Address, Status and Channel entry menu can be selected through the menu navigation buttons or programmable buttons. Once in the entry menu, the selected feature can be: Incremented / decremented by the up / down menu navigation buttons; Incremented / decremented by the rotary; Entered directly on the keypad. (GP380 only).
2-10 3.18 FEATURES AND BENEFITS Missed Calls List (GP360/GP380) Feature If an incoming call is unanswered, the caller’s ID will be placed in the Missed Calls List. The Missed Calls List stores the following information about each call: Caller’s radio ID, or alias (if defined in the contact list); Status digits, or alias (if defined in the status list); Telegram number (Advanced Multicall users only).
Safety, Productivity and Security 2-11 Benefits 3.19 The user will know who has called if they are unable to answer calls for some reason. The user can choose not to answer low priority calls immediately if they are busy with other activities. The caller’s ID will be stored even if another call is received. The user can answer calls when it is convenient for them. The user does not have to answer the calls in the same order that they were received.
2-12 FEATURES AND BENEFITS 4.0 User Indications 4.1 Display (GP360/GP380) Feature A 14-character display shows channel, menu and radio status information. The top two screen rows show radio information, such as the power setting, battery status and the current settings of key radio parametrers which make the radio easier to use. Benefits 4.2 Menu driven features for ease of use and extended feature set. Helpful user information increases user efficiency.
User Indications 4.5 2-13 Backlight Feature Backlight illuminates the radio display, keypad and menu navigation keys. The radio can be programmed to have the backlight: i. Permanently on ii. Permanently off iii. On for a timed period. New information being displayed will cause the backlight to remain on for 10 seconds. Benefits 4.6 Ease of use giving clear indication of the keys and display especially in subdued light. Allows the radio to be used in a wider variety of environments.
2-14 4.8 FEATURES AND BENEFITS Call Status Indications Feature Audible indications are provided by the radio to indicate the call status, e.g. the called party is busy. Benefit 4.9 Audible indicators enable users to hear the call progress without having to look at the radio. Escalert Feature This allows the volume of incoming call indications to steadily increase. Benefits 4.10 Attracts users attention to incoming calls. Helps reduce time to answer calls - improves efficiency.
Radio Performance 5.0 Radio Performance 5.1 Scanning 2-15 Feature This allows activity on different communication channels to be monitored. Up to sixteen different channels can be put into a scan list which are listened to sequentially. Once scan has started, detection of an incoming call causes the radio to automatically switch to the channel so the call can be received; only available in radios with more than one channel. Benefits 5.
2-16 FEATURES AND BENEFITS 6.0 Radio Feature Comparisons 6.1 GP320 vs GP340 vs GP360 vs GP380 This chart highlights the differences between the New Professional GP320/ GP340/ GP360/ GP380 Models in the Motorola range of portable radios. Table 2-2 GP320 vs GP340 vs GP360 vs GP380 Feature Comparison.
Radio Feature Comparisons 2-17 Table 2-2 GP320 vs GP340 vs GP360 vs GP380 Feature Comparison.
2-18 6.2 FEATURES AND BENEFITS GP320/GP340/GP360/GP380 vs P110/GP300/GP900/HT1000 This chart highlights the differences between the New GP300 Series of Professional Radios and their predecessors in the Motorola range of portable radios. Table 2-3 Radio Feature Comparison.
Radio Feature Comparisons 6.3 GP320 Summary 6.4 2-19 Crystal Clear Audio GP300 5 Tone plus Smallest, lightest Professional Series Radio Wideband 1 Channel 12.5/25kHz Spacing XPAND™ Escalert Lone Worker Whisper MIL Standards 810 C, D & E IP54 FM Approved GP340 Summary Crystal Clear Audio GP320 Operation plus Wideband 16 Channels 12.
2-20 6.5 FEATURES AND BENEFITS GP360 Summary 6.6 Crystal Clear Audio GP340 Operation plus Wideband 255 Channels 14 Character Alphanumeric Display Menu Navigation Keys 12.
Other Dealer Benefits 2-21 7.0 Other Dealer Benefits 7.1 Customer Programming Software (CPS) The new programming software is based upon the Windows 95™ graphical user interface. The result is a programming package with familiar screen layouts and nomenclature. The operation has been simplified with distinct improvements in the presentation and traceability of information.
2-22 7.1.4 FEATURES AND BENEFITS Password Protection of the Codeplug The codeplug that is programmed into a radio can be password protected. If the codeplug is password protected, the correct password must be entered into the CPS before it will read the radio.
Chapter 3 ACCESSORIES 1.0 Batteries A new range of batteries have been developed for the new GP Series of Professional Family Portable Radios, this includes all GP300, GP600 and GP1200 Series radios. Three different types of battery chemistry are now available to provide the most effective solution. Each has been designed to optimise a different set of the important parameters; size, weight and service life. These are: Lithium Ion (LiIon). Nickel Metal Hydride (NiMH). Nickel Cadmium (NiCd).
3-2 1.2 ACCESSORIES Nickel-Metal Hydride (NiMH) More recent technology which operates similar to and provides the same capacity as Nickel Cadmium batteries in a lower weight package. Advantages Lighter than comparable Nickel Cadmium batteries. Less prone to memory than Nickel Cadmium. Fewer toxic metals - more environmentally friendly. Disadvantages 1.3 Self discharges at approximately 30% per month when stored.
Batteries 3-3 Table 3-1 Battery Specifications Weight: (gm) Standard High capacity NiMH battery 202 Ultra high capacity NiMH battery 275 High capacity NiCd battery 225 High Capacity Lilon battery 125 Average Battery Life @5/5/90 Cycle: 1.
3-4 2.0 ACCESSORIES Chargers Rapid, tri-chemistry battery chargers have been developed with a distinctive new appearance in single and six unit versions. These "intelligent" chargers are able to detect the battery type and the remaining charge of the battery, which ensures batteries are charged for exactly the right time. Additional charging indications provide meaningful information about the status of the charging.
Antennas 3.0 3-5 Antennas For most frequency ranges, antennas are available in a choice of lengths. The styling has been changed to fit in with the new radio appearance without sacrificing the performance. The antennas are moulded in a low loss material to maximize range. Benefits Short antennas reduce the overall radio product size and are less obtrusive.
3-6 4.2 ACCESSORIES Carry Cases A wide variety of leather and nylon carry cases are available. Different designs ensure the microphone, speaker, buttons and controls are easily accessible. Standard leather cases Rugged, heavy duty design which have either a belt loop or a swivel attachment. The swivel attachment allows fast fitting, removal and freedom of movement when attached to a belt.
Audio Accessories 5.2 3-7 Remote Speaker Microphones (RSM) and Public Safety Microphone (PSM) These small, rugged, accessories may be clipped to clothing to allow incoming and outgoing calls to be received and made closer to the users head. Noise cancelling features are also available for use in high noise environments. The public safety version is available incorporating a UHF antenna to enhance radio system coverage. Selected remote speaker microphones incorporate a 3.
3-8 5.3.2 ACCESSORIES Earpiece with Microphone and PTT These earpieces provide the ideal solution where discrete operation is preferred. The microphone and PTT can be concealed about the user, for example under a coat lapel or inside the cuff of a jacket. Two versions are available; a two-wire version, incorporating a separate earpiece and combined microphone and PTT, and a three-wire version with separate earpiece, separate microphone and separate PTT.
Audio Accessories 5.4 Headsets 5.4.1 Breeze Headset with PTT 3-9 The Breeze headset is ideal for fast-paced busy environments and provides high clarity discrete two-way radio communication while offering the additional comfort necessary for extended wear. Features Ultra-light behind the head design. Unique “off the ear” earpiece. Flexible offset boom microphone. Benefits 5.4.2 Secure unobtrusive and comfortable. Allows the user to maintain clear “face to face” communication.
3-10 ACCESSORIES Benefits 5.4.4 Can be used for lengthy periods of time. Enables headset to be used on either ear. Minimum pull, maximum flexibility and comfort. Convenient radio communication. Medium weight Headsets These high quality headsets are ideal for use in rugged environments. The over-the-head headband style improves comfort levels, especially when worn for long periods.
Audio Accessories 5.4.6 3-11 noise-comä The noise-comä high performance audio accessory with integrated PTT is specially designed for the users who require radio communications in high noise environments and is easily fitted into a pair of passive earmuffs. The headset also provides handsfree VOX operation when used with suitably programmed radios. Features Simple and easy to mount into existing passive earmuffs. Low profile reversible microphone. Coiled expandable cord. Benefits 5.4.
3-12 ACCESSORIES Benefits 6.0 Earpiece provides both talk and listen functionality. Effective in high ambient noise environments up to 105 dB. Discrete and easy to wear. Offers complete hands free solution. Vehicle Adapters The Vehicle Adapter has been developed for users who want to use their GP Professional series radio on the move. Vehicle Adapters are available for both UHF and VHF radios.
Option Boards 7.1 3-13 Voice Storage Option Board The voice storage option allows the user to store 120 seconds of audio. It is possible to store audio received over the air, detected by the radio or from the accessory microphone. The Voice Storage capability can be used to: 7.1.1 To store an incoming call - “Call Received” feature. To store a voice message from the user - “Voice Recorder” feature. To store a greetings message and incoming message - “Voice Message” feature.
3-14 7.2 ACCESSORIES Mandown Option Board The Mandown Board is used to trigger an emergency procedure in situations where the radio is horizontal for longer than a pre-programmed time. Alternatively, or in addition, the following trigger criteria can be programmed: Mandown (alarm if radio is horizontal for too long). Anti-Movement (alarm if radio is not moved after pre-programmed time). Movement (alarm if radio is moved). Pre-alert tone and activation periods can be programmed in a wide range.
