User guide

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APX 4000

APX™ TWO-WAY RADIOS

APX 4000

MODEL 3

USER GUIDE

APX4000_M3_FrontCover.fm Page 1 Wednesday, March 27, 2013 7:15 PM

Summary of content (174 pages)

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APX4000_M3_FrontCover.
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APX_4000_M3.
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APX_4000_M3.book Page 3 Friday, May 31, 2013 12:41 PM m ASTRO® APX™ 4000 Series Digital Portable Radios Quick Reference Card RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios ATTENTION! This radio is restricted to Occupational use only.
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APX_4000_M3.book Page 4 Friday, May 31, 2013 12:41 PM Sending an Emergency Call 1 Press the Emergency button. 2 Press and hold the PTT button. Speak clearly 8 v Blinks when the battery is low. O Direct radio to radio communication or connected through a repeater. On = Direct Off = Repeater into the microphone. 3 Release the PTT button to end call. 4 Press and hold Emergency button to exit emergency. To exit emergency at any time, press and hold the Emergency button.
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APX_4000_M3.book Page i Friday, May 31, 2013 12:41 PM Declaration of Conformity DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303, East Algonquin Road, Schaumburg, Illinois 60196, U.S.A. Phone Number: 1-800-927-2744 Declaration of Conformity This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
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APX_4000_M3.book Page ii Friday, May 31, 2013 12:41 PM Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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APX_4000_M3.book Page iii Friday, May 31, 2013 12:41 PM Contents Declaration of Conformity . . . . . . . . . . . . . . . . . .i Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1 How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1 Notations Used in This Manual . . . . . . . . . . . . . . . . . 1 RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios . . . . . . . . . . . . . . . . . . . . x Additional Performance Enhancement . . . . . . . . . . .
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APX_4000_M3.book Page iv Friday, May 31, 2013 12:41 PM Identifying Radio Controls . . . . . . . . . . . . . . . . .9 Radio Parts and Controls . . . . . . . . . . . . . . . . . . . 10 Contents Programmable Features . . . . . . . . . . . . . . . . . . . . . 11 Assignable Radio Functions . . . . . . . . . . . . . . . . . . 11 Assignable Settings or Utility Functions . . . . . . . . . 13 iv Call Type Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Top Lightbar and LED Indicators . . . . . .
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APX_4000_M3.book Page v Friday, May 31, 2013 12:41 PM Making an Enhanced Private Call (Trunking Only) .43 Making a Telephone Call (Trunking Only) . . . . . . . .44 Monitoring Features . . . . . . . . . . . . . . . . . . . . . . . . 45 Monitoring a Channel . . . . . . . . . . . . . . . . . . . . . . .46 Conventional Mode Operation . . . . . . . . . . . . . . . .46 Advanced Features . . . . . . . . . . . . . . . . . . . . . 47 Advanced Call Features . . . . . . . . . . . . . . . . . . . . .
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APX_4000_M3.book Page vi Friday, May 31, 2013 12:41 PM Receiving a Call Alert Page . . . . . . . . . . . . . . . . . . 64 Sending a Call Alert Page . . . . . . . . . . . . . . . . . . . 64 Emergency Operation . . . . . . . . . . . . . . . . . . . . . . 66 Sending an Emergency Alarm . . . . . . . . . . . . . . . . 66 Sending an Emergency Call (Trunking Only) . . . . . 67 Sending an Emergency Alarm with Emergency Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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APX_4000_M3.book Page vii Friday, May 31, 2013 12:41 PM Sending a Query . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Receiving a Query . . . . . . . . . . . . . . . . . . . . . . . . . .92 Loading an Encryption Key . . . . . . . . . . . . . . . . . . 93 Using the Multikey Feature . . . . . . . . . . . . . . . . . . 94 Selecting an Encryption Key . . . . . . . . . . . . . . . . . 95 Selecting a Keyset . . . . . . . . . . . . . . . . . . . . . . . . . 95 Erasing the Selected Encryption Keys . . .
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APX_4000_M3.book Page viii Friday, May 31, 2013 12:41 PM Pairing Bluetooth Device with the Radio . . . . . . . 114 Indicating Bluetooth Connection is Lost . . . . . . . . 115 Turning On the Bluetooth Audio (Routing the Audio from the Radio to the Headset) . . . . . . . . . . . . . . 116 Turning Off the Bluetooth Audio (Routing the Audio from the Headset to the Radio) . . . . . . . . . . . . . . 116 Adjusting the Volume of the Radio from Bluetooth Audio Device . . . . . . . . . . . . . . . . . . . . . . . .
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APX_4000_M3.book Page ix Friday, May 31, 2013 12:41 PM Taking Care of the Battery . . . . . . . . . . . . . . . . . . 137 Checking the Battery Charge Status . . . . . . . . . . .137 Battery Recycling and Disposal . . . . . . . . . . . . . .138 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Contents LED and Sounds . . . . . . . . . . . . . . . . . . . . . . . . . 137 Fuel Gauge Icon . . . . . . . . . . . . . . . . . . . . . . . . . 137 Highlights for the Accessories . . . . . . . .
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APX_4000_M3.book Page x Friday, May 31, 2013 12:41 PM Important Safety Information RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios Important Safety Information ATTENTION! x This radio is restricted to Occupational use only.
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APX_4000_M3.book Page xi Friday, May 31, 2013 12:41 PM Software Version See Accessing the Radio Information on page 130 to determine your radio's software version. Check with your dealer or system administrator for more details of all the features supported. Notice to Users (FCC and Industry Canada) Software Version All the features described in the following sections are supported by the radio's software version R10.00.00 or later.
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Informations importantes sur la sécurité APX_4000_M3.book Page xii Friday, May 31, 2013 12:41 PM Informations importantes sur la sécurité Exposition aux radiofréquences et sécurité du produit pour radios bidirectionnelles portatives ATTENTION! Cette radio ne doit être utilisée qu'à des fins professionnelles.
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APX_4000_M3.book Page xiii Friday, May 31, 2013 12:41 PM Version du logiciel Vérifiez auprès de votre détaillant ou de l'administrateur de système pour obtenir des renseignements sur les fonctionnalités prises en charge. Avis aux utilisateurs (FCC et Industrie Canada) Version du logiciel Toutes les fonctionnalités décrites dans les sections suivantes sont prises en charge par la version du logiciel R10.00.00 ou ultérieure de la radio.
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Computer Software Copyrights APX_4000_M3.book Page xiv Friday, May 31, 2013 12:41 PM Computer Software Copyrights Documentation Copyrights The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media.
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APX_4000_M3.book Page xv Friday, May 31, 2013 12:41 PM Disclaimer Disclaimer The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design.
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APX_4000_M3.
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APX_4000_M3.book Page 1 Friday, May 31, 2013 12:41 PM Getting Started How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1 Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1 Additional Performance Enhancement . . . . . . . . . . . . . page 2 What Your Dealer/System Administrator Can Tell You. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3 How to Use This Guide This User Guide covers the basic operation of the APX™ 4000 Portables.
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APX_4000_M3.book Page 2 Friday, May 31, 2013 12:41 PM The following special notations identify certain items: Example Description Home button Buttons and keys are shown in bold print or H or as an icon. Phone Menu entries are shown similar to the way they appear on the radio’s display. > This means “Press the right side of the 4-way Navigation button”.
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APX_4000_M3.book Page 3 Friday, May 31, 2013 12:41 PM  SecureNet Check with your dealer or system administrator for the correct radio settings, if the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), to ensure proper top and front display operation.
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APX_4000_M3.book Page 4 Friday, May 31, 2013 12:41 PM Charging the Battery Preparing Your Radio for Use Preparing Your Radio for Use Assemble your radio by following these steps: Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching the Antenna. . . . . . . . . . . . . . . . . . . . . . . . . .
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APX_4000_M3.book Page 5 Friday, May 31, 2013 12:41 PM Attaching the Battery With the radio turned off, slide the battery into the radio’s frame until the bottom latch clicks into place. Battery Latch is at the bottom of the battery. Note: If your radio is preprogrammed with volatile-key retention, the encryption keys are retained for approximately 30 seconds after battery removal. Check with your dealer or system administrator for more information.
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APX_4000_M3.book Page 6 Friday, May 31, 2013 12:41 PM Attaching the Antenna With the radio turned off, set the antenna in its receptacle and turn clockwise to attach it to the radio. Attaching the Accessory Connector Cover The accessory connector is located on the antenna side of the radio. It is used to connect accessories to the radio. Preparing Your Radio for Use Note: To prevent damage to the connector, shield it with the connector cover when not in use.
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APX_4000_M3.book Page 7 Friday, May 31, 2013 12:41 PM Attaching the Belt Clip Tab Press the Control Knob until the radio display lights on, then release the knob. To remove the clip, use a flatbladed object to press the belt clip tab away from the radio. Then, slide the clip downward and away from the radio. If the power-up test is successful, you see the Home screen. Preparing Your Radio for Use Align the grooves of the belt clip with those of the radio and press upward until you hear a click.
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APX_4000_M3.book Page 8 Friday, May 31, 2013 12:41 PM Note: If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code). Turn off the radio, check the battery, and turn the radio back on. If the radio fails the power-up test again, record the Error XX/YY code and contact your dealer. Preparing Your Radio for Use Note: 8 English If the power-up test is successful, but you see Hardware board absent or Hw Board Mismatch.
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APX_4000_M3.book Page 9 Friday, May 31, 2013 12:41 PM Adjusting the Volume Identifying Radio Controls Note: If Volume Change is secondary feature of the knob, see Multi Function Knob (MFK) on page 15 to toggle the function of the knob. Main Speaker Take a moment to review the following: Radio Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . page 10 Programmable Features . . . . . . . . . . . . . . . . . . . . . . . page 11 Assignable Radio Functions . . . . . . . . . . . . . . . . . .
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APX_4000_M3.
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APX_4000_M3.book Page 11 Friday, May 31, 2013 12:41 PM Programmable Features The programmable buttons can be programmed as shortcuts to radio functions or preset channels/groups depending on the duration of a button press: • Press – Pressing and releasing rapidly. • Long press – Pressing and holding for the preprogrammed duration (between 0.25 seconds and 3.75 seconds). • Hold down – Keeping the button pressed.  Assignable Radio Functions Bluetooth On/Off – Allows you to turn on/off the Bluetooth.
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APX_4000_M3.book Page 12 Friday, May 31, 2013 12:41 PM Man Down Clear – Clears the alarm of Man Down mode which was triggered when the radio achieves or passes a tilt angle threshold or a combination of the angle threshold and a motion sensitivity level. Message – Enters the current message list.
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APX_4000_M3.book Page 13 Friday, May 31, 2013 12:41 PM Site Lock/Unlock (Trunking Only) – Locks onto a specific site. Status – Sends data calls to the dispatcher about a predefined status. Talkaround/Direct (Conventional Only) – Toggles between using a repeater and communicating directly with another radio. Talkgroup (Conventional Only) – Allows a call from an individual radio to a group of radios. Text Messaging Service (TMS) – Selects the text messaging menu.
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APX_4000_M3.book Page 14 Friday, May 31, 2013 12:41 PM Accessing the Preprogrammed Functions You can access various radio functions through one of the following ways: • A short or long press of the relevant programmable buttons. OR Identifying Radio Controls • Use the Menu Select Buttons ({, |, and }).  Home Button The H button returns you to the Home (default) screen. In most cases, this is the current mode.
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APX_4000_M3.book Page 15 Friday, May 31, 2013 12:41 PM  Multi Function Knob (MFK) Mode Change – Turn MFK to scroll the channel or zone list. Volume Change – Turn MFK to increase or decrease the volume level of the speaker. Fast turn of MFK makes coarse tuning of the volume level; slow turn of MFK makes fine tuning of the volume level. The display shows the volume level and bars to indicate the current level.
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APX_4000_M3.book Page 16 Friday, May 31, 2013 12:41 PM Using the Keypad You can use the 3 x 4 alphanumeric keypad to access the radio’s features. The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits. When the keypad is used to edit a list, each key can generate different characters of the alphabet. The tables below show the number of times a key needs to be pressed to generate the required character.
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APX_4000_M3.book Page 17 Friday, May 31, 2013 12:41 PM  Keypad Characters – Lowercase Mode Key 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 1 1 . , ? ! ; @ _ - * # & $ / + = \ “ ‘ ( ) 2 a b c 3 d e f 4 g h i 5 j k l 6 m n o 7 p q r 8 t u v 9 w x y 0 Toggle between mixed case mode, uppercase mode, and lowercase mode. * Space # Toggle between numeric and letter mode.
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APX_4000_M3.book Page 18 Friday, May 31, 2013 12:41 PM  Keypad Characters – Numeric Mode Identifying Radio Controls Number of Times Key is Pressed Key 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 1 1 . , ? ! ; @ _ - * # & $ / + = \ “ ‘ ( ) 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 0 0 * Space # Toggle between numeric and letter mode.
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APX_4000_M3.
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APX_4000_M3.book Page 20 Friday, May 31, 2013 12:41 PM Push-To-Talk (PTT) Button The PTT button on the side of the radio serves two basic purposes: Your radio indicates its operational status through the following: • While a call is in progress, Identifying Status Indicators the PTT button allows the radio to transmit to other radios in the call. Press and hold down PTT button to talk. Release the PTT button to listen. The microphone is activated when the PTT button is pressed.
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APX_4000_M3.book Page 21 Friday, May 31, 2013 12:41 PM Status Icons The 160 x 90 pixel front liquid crystal display (LCD) of the radio shows radio status, text entries, and menu entries. The top display row contain color icons that indicate radio operating conditions. Roaming The radio has roamed to and is currently registered to a foreign system. The following icons are for the front display screen unless indicated otherwise. Receiving Radio is receiving a call or data.
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APX_4000_M3.book Page 22 Friday, May 31, 2013 12:41 PM In-Call User Alert K • On = The feature is enabled. Voice muting of the affiliated trunking talkgroup or selected conventional channel is activated. m Identifying Status Indicators H . or i 22 English Power Level • Blinking = Receiving an encrypted voice call. Scan Radio is scanning a scan list. Priority Channel Scan • Blinking dot = Radio detects activity on channel designated as Priority-One.
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APX_4000_M3.book Page 23 Friday, May 31, 2013 12:41 PM User Login Indicator (IP Packet Data) • On = User is currently associated with the radio. Uppercase Indicates that the text entry is currently in uppercase mode. • Off = User is currently not associated with the radio. • Blinking = Device registration or user registration with the server failed due to an invalid username or pin. Lowercase Indicates that the text entry is currently in lowercase mode.
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APX_4000_M3.book Page 24 Friday, May 31, 2013 12:41 PM Message Sent The text message is sent successfully. Bluetooth Connected Bluetooth is currently connected to the external bluetooth device. Message Unsent The text message cannot be sent. Identifying Status Indicators MFK is in Mode Change feature Turn the MFK to change the channel/zone. Unread Message • User receives a new message. MFK is in Volume Change feature Turn the MFK to turn the volume up or down.
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APX_4000_M3.book Page 25 Friday, May 31, 2013 12:41 PM Priority Status message is sent. • Messages in the Inbox folder are flagged with Menu Option Back Description/Function Brings you back to the previous screen. Clr Deletes all messages. Request Reply Del Deletes a message or text. • The “Request Reply” feature is toggled on Edit Brings you to the edit screen. Exit Exits to the Home screen. No Returns to the previous screen. “Priority”. before the message is sent.
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APX_4000_M3.book Page 26 Friday, May 31, 2013 12:41 PM Call Type Icons The following icons appear on the radio’s main display, when you make or receive a call, or view selected call lists, to indicate the different call types associated with an alias or ID. Identifying Status Indicators U 26 English % Landline phone number. Landline phone number added to a Call List. Radio number. Incoming call or data. Radio number added to a Call List. Outgoing call or data. ? Mobile number.
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APX_4000_M3.book Page 27 Friday, May 31, 2013 12:41 PM Top Lightbar and LED Indicators Top Lightbar LED Solid green – Radio is powering up, or is on a non-priority channel while in the Scan List Programming mode. Blinking green – Radio is receiving an individual or telephone call, or is on a Priority-Two channel while in the Scan List Programming mode. Rapidly blinking green – Radio is on a Priority-One channel while in the Scan List Programming mode.
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APX_4000_M3.book Page 28 Friday, May 31, 2013 12:41 PM Intelligent Lighting Indicators This feature temporary changes the color of the Top Lightbar and adds a color bar to the main display screen to help signal that a radio event has occurred. Note: This feature must be preprogrammed by a qualified radio technician. Identifying Status Indicators Backlight and Bar Color 28 English Notification When The radio initiates an emergency alarm or call.
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APX_4000_M3.book Page 29 Friday, May 31, 2013 12:41 PM Alert Tones You Hear Tone Name Radio Self Test Fail Reject Short, Low-Pitched Tone Long, Low-Pitched Tone A Group of Low-Pitched Tones Time-Out Timer Warning No ACK Received Individual Call Warning Tone Heard When radio fails its power-up self test. When an unauthorized request is made. Four seconds before time out. When radio fails to receive an acknowledgment. When radio is in an individual call for greater than 6 seconds without any activity.
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APX_4000_M3.book Page 30 Friday, May 31, 2013 12:41 PM You Hear Tone Name Valid Key-Press Radio Self Test Pass Identifying Status Indicators Short, Medium-Pitched Tone Clear Voice Priority Channel Received Emergency Alarm /Call Entry Central Echo Long, Medium-Pitched Tone Volume Set Emergency Exit Failsoft Automatic Call Back A Group of Medium-Pitched Tones 30 English Keyfail Console Acknowledge Received Individual Call Heard When a correct key is pressed.
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APX_4000_M3.book Page 31 Friday, May 31, 2013 12:41 PM Tone Name Short, High-Pitched Tone (Chirp) Low-Battery Chirp Fast Ringing Ringing Gurgle Heard When battery is below preset threshold value. When system is searching for target of Private Call. Enhanced Call Sent When waiting for target of Private Call to answer the call. Phone Call Received When a land-to-mobile phone call is received. Dynamic Regrouping (When the PTT button is pressed) a dynamic ID has been received.
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APX_4000_M3.book Page 32 Friday, May 31, 2013 12:41 PM You Hear Tone Name IncrementalPitched Tone Bluetooth Paired Identifying Status Indicators DecrementalPitched Tone A Group of Very High-Pitched Tones 32 English Heard When Bluetooth accessory is paired with the radio. Bluetooth Connected When Bluetooth accessory is connected to the radio. Bluetooth Unpaired When Bluetooth accessory is unpaired from the radio. Bluetooth Disconnected When Bluetooth accessory is disconnected from the radio.
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APX_4000_M3.book Page 33 Friday, May 31, 2013 12:41 PM Phone Call Display and Alert Prompts You Hear You See When A Long Tone No phone You press the PTT button and the phone system is not available. Press H to hang up. The radio returns to the Home screen. Phone busy The phone system is busy. Press H to exit the phone mode and try your call later. Phone busy When a channel is not available. The radio automatically connects when a channel opens. A Busy Tone No The call is not acknowledged.
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APX_4000_M3.book Page 34 Friday, May 31, 2013 12:41 PM Selecting a Zone General Radio Operation Once you understand how your APX Portable is configured, you are ready to use your radio. A zone is a group of channels. MFK General Radio Operation Use this navigation guide to familiarize yourself with the basic Call features: Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting a Radio Channel . . . . . . . . . . . . . . . . . . . . . Using Channel Search Button. . . . . .
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APX_4000_M3.book Page 35 Friday, May 31, 2013 12:41 PM OR Follow the procedure below. 2 Press the Menu Select button directly below Zone. A channel is a group of radio characteristics, such as transmit/ receive frequency pairs. 3 U or D to the required zone. MFK OR Use the keypad to enter the zone number. 4 If the zone number entered is unprogrammed, the display shows Invalid entry. Repeat Step 3. OR Press the Menu Select button directly below Sel to confirm the displayed zone.
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APX_4000_M3.book Page 36 Friday, May 31, 2013 12:41 PM If Mode Change is secondary feature of MFK, see Multi Function Knob (MFK) on page 15 to toggle the function of MFK. Procedure: Turn the preprogrammed MFK to the desired channel. OR Follow the procedure below. 1 < or > to Chan. General Radio Operation 2 Press the Menu Select button directly below Chan. 3 U or D to the required channel. OR Use the keypad to enter the channel number.
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APX_4000_M3.book Page 37 Friday, May 31, 2013 12:41 PM Using Channel Search Button Procedure: Press the preprogrammed Channel Search button. OR Follow the procedure below. 1 < or > to CSrh. 2 Press the Menu Select button directly below CSrh to key in the channel name. 3 A blinking cursor appears on the Channel Search screen. Use the keypad to type or edit your message. Press < to move one space to the left. Press > to move one space to the right.
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APX_4000_M3.book Page 38 Friday, May 31, 2013 12:41 PM Using Mode Select Feature Mode Select allows a long press to save the radio’s current zone and channel to a programmable button, keypad button or a softkey; then once programmed, the short-press of that button or softkey jumps the transmission to the saved zone and channel.
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APX_4000_M3.book Page 39 Friday, May 31, 2013 12:41 PM  Saving a Zone and Channel to a Keypad Button Once you have selected the required channel and/or zone, you can proceed to receive and respond to calls. Procedure: 1 Toggle your zone and channel to the required zone and LED channel. 2 Press and hold the digit button you desire to program. 3 You hear a short, medium-pitched tone when the zone and channel is saved.
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APX_4000_M3.book Page 40 Friday, May 31, 2013 12:41 PM  Receiving and Responding to a Talkgroup Call To receive a call from a group of users, the radio must be configured as part of that talkgroup. Procedure: When you receive a talkgroup call (while on the Home screen), depending on how your radio is preprogrammed: General Radio Operation 1 ASTRO Conventional Only: The LED lights up solid yellow. The display shows the talkgroup alias or ID, and the caller alias or ID.
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APX_4000_M3.book Page 41 Friday, May 31, 2013 12:41 PM During the call, the display shows the caller ID (number), if the caller’s name is not in the call list. button to listen. 5 Press H or the Call Response button to hang up and return to the Home screen. See Making a Private Call (Trunking Only) on page 42 for details on making a Private Call. (Trunking Only) This feature allows you to receive calls similar to standard phone calls from a landline phone.
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APX_4000_M3.book Page 42 Friday, May 31, 2013 12:41 PM Making a Radio Call You can select a zone, channel, subscriber ID, or talkgroup by using: • MFK preprogrammed with Channel Change or Zone Change 4 ASTRO Conventional Only: The LED lights up solid red. The display shows the talkgroup alias or ID. OR Trunking Only: The LED lights up solid red. • A preprogrammed One Touch Call button 5 Speak clearly into the microphone.
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APX_4000_M3.book Page 43 Friday, May 31, 2013 12:41 PM U or D to the required ID. and proceed to Step 5. OR Follow the procedure below. 4 Press the PTT button to initiate the Private Call. 1 < or > to Call. 5 The display shows Calling... . 2 Press the Menu Select button directly below Call. The 6 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 7 When you are connected, the display shows the ID of the target radio. Press and hold the PTT button to talk.
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APX_4000_M3.book Page 44 Friday, May 31, 2013 12:41 PM OR If the target radio does not respond before the time out, the display shows No answer. 8 Press H to return to the Home screen. OR Use the keypad to enter the required phone number. 4 Press and release the PTT button to dial the phone number. 5 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth.
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APX_4000_M3.book Page 45 Friday, May 31, 2013 12:41 PM Repeater or Direct Operation The DIRECT or “talkaround operation” allows you to bypass the repeater and connect directly to another radio. The transmit and receive frequencies are the same. Procedure: Press the preprogrammed Repeater/Direct button to toggle between talkaround and repeater modes. OR Follow the procedure below. 1 < or > to Dir. 2 Press the Menu Select button directly below Dir.
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APX_4000_M3.book Page 46 Friday, May 31, 2013 12:41 PM  Monitoring a Channel  Conventional Mode Operation Procedure: Press the preprogrammed Monitor button and proceed to Step 3. Your radio may be preprogrammed to receive Private-Line® (PL) calls. OR Follow the procedure below. 1 Select the desired zone and channel. General Radio Operation 2 Listen for a transmission. 3 Adjust the Volume Change MFK if necessary. 4 Press and hold the PTT button to transmit. The LED lights up solid red.
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APX_4000_M3.book Page 47 Friday, May 31, 2013 12:41 PM Advanced Features  Receiving and Making a Selective Call (ASTRO Conventional Only) This feature allows you to receive a call from or to call a specific individual. It is intended to provide privacy and to eliminate the annoyance of having to listen to conversations that are of no interest to you.
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APX_4000_M3.book Page 48 Friday, May 31, 2013 12:41 PM  Making a Selective Call 6 Release the PTT button to listen. Procedure: Press the preprogrammed Quick Access (One-Touch) Selective Call button to dial the preprogrammed ID and proceed to Step 4. OR Follow the procedure below. 7 Press H to return to the Home screen. 1 < or > to Call. 2 Press the Menu Select button directly below Call. The display shows the last transmitted or received ID.
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APX_4000_M3.book Page 49 Friday, May 31, 2013 12:41 PM 4 Press the Menu Select button directly below Sel to save the currently selected talkgroup and return to the Home screen. erased, you hear a momentary key fail tone and the display shows Key fail. OR If the encryption key that is associated to the new talkgroup is not allowed, you hear a momentary key fail tone and the display shows Illegal key. 6 Press H to return to the Home screen. 1 < or > to Sts.
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APX_4000_M3.book Page 50 Friday, May 31, 2013 12:41 PM  Using the Dynamic Regrouping Feature (Trunking Only) This feature allows the dispatcher to temporarily reassign selected radios to a particular channel where they can communicate with each other. This feature is typically used during special operations and is enabled by a qualified radio technician. You will not notice whether your radio has this feature enabled until a dynamic regrouping command is sent by the dispatcher.
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APX_4000_M3.book Page 51 Friday, May 31, 2013 12:41 PM  Classifying Regrouped Radios • Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once the user has selected the dynamic-regrouping position. • Select-disabled radios cannot change channels while dynamically regrouped. The dispatcher has forced the radio to remain on the dynamic-regrouping channel. The Scan or Private Call feature cannot be selected while your radio is Select Disabled.
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APX_4000_M3.book Page 52 Friday, May 31, 2013 12:41 PM 4 U or D to the required zone. Press the Menu Select button directly below Sel. The display shows Select Chan screen. 5 U or D to the required channel. Press the Menu Select button directly below Sel. The display shows Channel updated. 6 Press the Menu Select button directly below Exit to return to Home screen.  Saving a Channel in the Dynamic Zone from Channel Name Advanced Features With the radio in Dynamic Zone, follow the procedure below.
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APX_4000_M3.book Page 53 Friday, May 31, 2013 12:41 PM  Deleting a Channel in the Dynamic Zone Procedure: 1 < or > to ZnPr. Press the Menu Select button directly below ZnPr to enter Program Zone screen. 2 The display shows the dynamic channels list. 3 U or D to the saved dynamic channel. Press the Menu Select button directly below Del. The display shows Channel deleted. 4 Press the Menu Select button below Exit to return to Home screen. 5 The Home screen shows .
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APX_4000_M3.book Page 54 Friday, May 31, 2013 12:41 PM Your radio also supports a maximum of 50 call lists. Each list can store up to 100 IDs (numbers). Note: Your radio is preprogrammed with a number of contacts per Call Lists. Check with your dealer or system administrator for more information. The radio automatically exits the feature, if the feature inactivity timer is enabled, when the radio is left idle and the timer expires. You will hear the Menu Inactive Exit Tone upon feature exit.
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APX_4000_M3.book Page 55 Friday, May 31, 2013 12:41 PM 5 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. display shows the subscriber alias. 7 Press and hold the PTT button to talk. The LED lights up solid red. OR Release the PTT button to listen. The LED lights up solid yellow. 8 If there is no voice activity for a preprogrammed period of time, the call ends. OR The call ends when it reaches the maximum ring time. Procedure: 1 < or > to Cnts.
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APX_4000_M3.book Page 56 Friday, May 31, 2013 12:41 PM Press the Menu Select button directly below Cncl to return to the previous screen. 7 U or D to {Add Number} and press the Menu Select button directly below Sel. 8 U or D to Number 1 and press the Menu Select button directly below Edit. 9 The display shows Edit Number 1 and a blinking cursor Advanced Features appears. Use the keypad to enter the number. Press < to move one space to the left. Press > to move one space to the right.
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APX_4000_M3.book Page 57 Friday, May 31, 2013 12:41 PM OR Select No to return to the main screen for Contacts. Procedure: 1 < or > to Cnts. 2 Press the Menu Select button directly below Cnts. The entries are alphabetically sorted. 3 U or D to the entry you want to add to a call list and press the Menu Select button directly below Optn. 4 U or D to Add to CallLst and press the Menu Select button directly below Sel. 5 U or D to the required Call List and press the Menu Select button directly below Add.
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APX_4000_M3.book Page 58 Friday, May 31, 2013 12:41 PM  Editing a Contact in a Call List  Editing an Entry Alias Procedure: 1 < or > to Cnts. 2 Press the Menu Select button directly below Cnts. The entries are alphabetically sorted. 3 U or D to the entry you want to edit and press the Menu Select button directly below Optn. 4 U or D to Edit and press the Menu Select button directly Advanced Features below Sel.
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APX_4000_M3.book Page 59 Friday, May 31, 2013 12:41 PM 7 Press the Menu Select button directly below Ok once you have finished. The display returns to the Edit Contact screen. 8 Press the Menu Select button directly below Done to save your changes and return to the main screen for Contacts.  Editing a Call Type Procedure: 1 < or > to Cnts. 2 Press the Menu Select button directly below Cnts. The entries are alphabetically sorted.
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APX_4000_M3.book Page 60 Friday, May 31, 2013 12:41 PM Scan Lists Scan lists are created and assigned to individual channels/ groups. Your radio scans for voice activity by cycling through the channel/group sequence specified in the scan list for the current channel/group.
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APX_4000_M3.book Page 61 Friday, May 31, 2013 12:41 PM 6 Press H to exit scan list programming and return to the Home screen.  Changing the Scan List Status Procedure: 1 Long press the preprogrammed Scan List Programming button (side button). 2 The display shows the programming mode icon and the first list member. 3 U or D to the number you want to edit. 4 Press the Select button once to add the currently displayed channel to the scan list.
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APX_4000_M3.book Page 62 Friday, May 31, 2013 12:41 PM Scan  Making a Dynamic Priority Change (Conventional Scan Only) This feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels.  Turning Scan On or Off Procedure: Press the preprogrammed Scan button to initiate or stop scan. OR Follow the procedure below. This change remains in effect until scan is turned off. Scan then reverts to the preprogrammed (original) setting. 1 < or > to Scan.
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APX_4000_M3.book Page 63 Friday, May 31, 2013 12:41 PM  Restoring a Nuisance Channel If a channel continually generates unwanted calls or noise (termed a “nuisance” channel), you can temporarily remove the unwanted channel from the scan list. Procedure: To restore the deleted nuisance channel, do one of the following: This capability does not apply to priority channels or the designated transmit channel. • Turn the radio off and then turning it on again.
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APX_4000_M3.book Page 64 Friday, May 31, 2013 12:41 PM Call Alert Paging This feature allows your radio to work like a pager. Advanced Features Even if other users are away from their radios, or if they are unable to hear their radios, you can send them an individual Call Alert page. You can also verify if a radio is active on the system.
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APX_4000_M3.book Page 65 Friday, May 31, 2013 12:41 PM If the call alert page is not acknowledged, you hear a low tone and the display shows No acknowledge. OR Press the Menu Select button directly below Ok to return to the main screen for Contacts. OR Follow the procedure below. 1 < or > to Call. 2 Press the Menu Select button directly below Call. 3 U or D to select the alias or ID, and press the PTT button to initiate the call.
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APX_4000_M3.book Page 66 Friday, May 31, 2013 12:41 PM Emergency Operation The Emergency feature is used to indicate a critical situation. If the Top (Orange) button is preprogrammed to send an emergency signal, this signal overrides any other communication over the selected channel. Your radio supports the following Emergency modes: This feature allows you to send a data transmission, which identifies the radio sending the emergency, to the dispatcher.
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APX_4000_M3.book Page 67 Friday, May 31, 2013 12:41 PM  Sending an Emergency Call (Trunking Only) Note: The radio operates in the normal dispatch manner while in Emergency Call, except, if enabled, it returns to one of the following: • Tactical/Non-Revert – You talk on the channel you selected before you entered the emergency state. • Non-Tactical/Revert – You talk on a preprogrammed emergency channel. The emergency alarm is sent on this same channel.
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APX_4000_M3.book Page 68 Friday, May 31, 2013 12:41 PM 5 Press and hold the PTT button. Speak clearly into the Note: microphone. • If the new channel is also preprogrammed for Emergency, you can change channels while in Emergency operation. The emergency alarm or call continues on the new channel. 6 Release the PTT button to end the transmission and wait for a response from the dispatcher.
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APX_4000_M3.book Page 69 Friday, May 31, 2013 12:41 PM Man Down The Man Down feature has three phases: i Man Down feature is an alternate way to activate the Emergency feature if Emergency has been programmed in your radio. Your radio automatically activates Emergency Alarm or Call when the radio achieves or passes a tilt angle threshold or a combination of the angle threshold and radio motion below the motion sensitivity level, depending upon how the radio is programmed.
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APX_4000_M3.book Page 70 Friday, May 31, 2013 12:41 PM Note: Emergency must be set up for this feature to operate. For details on operating the Emergency alerts, please see Emergency Operation on page 66. If the radio is preprogrammed to horizontal only, it must be worn in a vertical position otherwise the Man Down alert may be inadvertently triggered. When the radio is programmed with Man Down feature, special care is required when charging the radio with a wall mounted charger.
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APX_4000_M3.book Page 71 Friday, May 31, 2013 12:41 PM  Re-Initiating Man Down When the user does not clear the Man Down condition and the Post-Alert Timer comes to an end, Emergency Alarm or call is triggered. The radio sends emergency message to units within the same Talkgroup. The radio also sends ID number and GPS coordinates to dispatcher if these features are enabled. User can exit Emergency following the Emergency procedure. See Emergency Operation on page 66 for details.
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APX_4000_M3.book Page 72 Friday, May 31, 2013 12:41 PM  Testing the Man Down Feature  Handling Man Down Functional Error Messages Note: Procedure: Enable the Emergency feature with Silent Alarm disabled, but not in Surveillance Mode before running this test on the radio. Procedure: When Man Down is enabled on the radio: 1 Turn the radio on and place in the vertical position, for at least 5 seconds. 2 Lay the radio down in the horizontal position. 3 Wait for alert tone.
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APX_4000_M3.book Page 73 Friday, May 31, 2013 12:41 PM Advanced Automatic Registration Service (ARS) Data applications within the fixed network can determine the presence of a device on the system and send data to the device. For example: Text Messaging Service (TMS).
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APX_4000_M3.book Page 74 Friday, May 31, 2013 12:41 PM  Accessing the User Login Feature This feature allows you as the user to be associated with the radio. With this association, every data application (Example: Text Messaging Service) takes on a friendly username. You can still send text messages without logging in as a user. The user login feature only enables the recipient of your message to identify you as the sender by assigning a username to your message.
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APX_4000_M3.book Page 75 Friday, May 31, 2013 12:41 PM 8 If the username is invalid, login fails and the user login failure indicator (IP indicator) icon blinks. The display also shows momentary Login failed. Repeat Step 4. OR If the PIN is invalid, login fails and the user login failure indicator (IP indicator) icon blinks. The display also shows momentary Login failed. Repeat Step 6.
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APX_4000_M3.book Page 76 Friday, May 31, 2013 12:41 PM Text Messaging Service (TMS) This features allows you to quickly send and receive messages and run database queries directly from your radios. The types of text messages available: • A new text message (free form message). • A predefined message (quick text message). • An edited quick text message. • A query. Advanced Features Note: Query is only available after the user successfully logged in with a Two-Factor Authentication feature.
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APX_4000_M3.book Page 77 Friday, May 31, 2013 12:41 PM  Composing and Sending a New Text Message During the uppercase and lowercase mode, multitapping the keys only scrolls through the letters. For example, A->B->C, a->b->c. During the numeric mode, except for 1, pressing the keypad only enters the numeric digits. Subsequent presses of the same key inserts the same digit to the text message (no multi-tap). Procedure: 1 < or > to TMS.
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APX_4000_M3.book Page 78 Friday, May 31, 2013 12:41 PM Press * to add a space. Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode. Press # to toggle between numeric and letter mode. 9 Press the Menu Select button below Send or the PTT button to send the message. 10 The display shows the Send Message screen and Sending msg. 11 If the message is sent, you hear a tone and the display Advanced Features shows Msg sent.
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APX_4000_M3.book Page 79 Friday, May 31, 2013 12:41 PM 6 The message appears on the Compose screen, with a 7 Press the Menu Select button directly below Optn. 8 U or D to Send Message and press the Menu Select button directly below Sel. 9 U or D to scroll through the address list and highlight the required address. OR U or D to {Other Recpnt} and press the Menu Select button below Edit. A blinking cursor appears on the Enter Address screen. Use the keypad to type the address entry.
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APX_4000_M3.book Page 80 Friday, May 31, 2013 12:41 PM  Using the Priority Status and Request Reply Features Before sending your message, you can append a priority status and/or a request reply to your message.  Appending a Priority Status to a Text Message Note: The Priority Status icon on a message does not imply that the message gets higher priority over the other messages when it is being transmitted.
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APX_4000_M3.book Page 81 Friday, May 31, 2013 12:41 PM  Removing a Request Reply from a Text Message After the outgoing message is composed (see Composing and Sending a New Text Message on page 77 for more information): 1 Press the Menu Select button directly below Optn. 2 U or D to No Req Reply and press the Menu Select button directly below Sel to remove the priority status from the message. 3 The display shows the normal message icon on the label bar.
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APX_4000_M3.book Page 82 Friday, May 31, 2013 12:41 PM  Removing a Priority Status and a Reply Request from  Managing Text Messages a Text Message Procedure: After the outgoing message is composed (see Composing and Sending a New Text Message on page 77 for more information): 1 Press the Menu Select button directly below Optn. Advanced Features 2 U or D to Mark as Normal and press the Menu Select button directly below Sel to indicate the message as important.
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APX_4000_M3.book Page 83 Friday, May 31, 2013 12:41 PM  Viewing a Text Message from the Inbox Note: U or D to read the message if fills more than one screen. Procedure: Press the preprogrammed Data Feature button or the TMS Feature button to access the TMS feature screen, and proceed to Step 3. OR Press and hold the preprogrammed Data Feature button or the TMS Feature button to access the Inbox and proceed to Step 4. OR Follow the procedure below. 1 < or > to TMS.
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APX_4000_M3.book Page 84 Friday, May 31, 2013 12:41 PM U or D to scroll through the list of messages and press the Menu Select button directly below Sel to select the required message. 4 A blinking cursor appears on the Compose screen. Press the Menu Select button directly below Back at any time to return to the previous screen. Note: OR The predefined message appears on the Compose screen, with a blinking cursor at the end of it. Advanced Features 5 Use the keypad to type or edit your message.
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APX_4000_M3.book Page 85 Friday, May 31, 2013 12:41 PM • Select Edit to edit the message before sending it. • Select Del to delete the message. 3 U or D to Sent and press the Menu Select button below Sel. 4 The display shows a list of aliases or IDs, with the recipient  Managing Sent Text Messages 5 U or D to the required aliases or ID and press the Menu Once a message is sent to another radio, it is saved in the Sent folder.
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APX_4000_M3.book Page 86 Friday, May 31, 2013 12:41 PM  Sending a Sent Text Message Procedure: 1 Press the Menu Select button directly below Optn while viewing the message. 2 U or D to Send Message and press the Menu Select button directly below Sel. Advanced Features 3 U or D to scroll through the address list and highlight the required address. OR U or D to {Other Recpnt} and press the Menu Select button below Edit. A blinking cursor appears on the Enter Address screen.
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APX_4000_M3.book Page 87 Friday, May 31, 2013 12:41 PM  Deleting All Text Messages Press the preprogrammed Data Feature button or the TMS Feature button to access the TMS feature screen, and proceed to Step 3. OR Follow the procedure below. 1 < or > to TMS. 2 Press the Menu Select button directly below TMS to access the TMS feature screen. 3 U or D to Inbox or Sent then press the Menu Select button below Clr to select all messages in the selected folder. 4 The display shows Del All?.
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APX_4000_M3.book Page 88 Friday, May 31, 2013 12:41 PM The radio with Two-Factor capabilities are backward compatible with the existing device registration system and TMS servers.  System Setup for ASTRO Advanced Messaging Advanced Features Solution  Two-Factor Authentication Two-Factor Authentication is an extension of existing ARS and TMS operation. This feature allows you to authenticate yourself with a username, unit ID, password and passcode.
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APX_4000_M3.book Page 89 Friday, May 31, 2013 12:41 PM  Logging into Two-Factor Authentication 1 < or > to User. 2 Press the Menu Select button directly below User. 3 The display shows the User Login screen. 4 U or D to {ID Entry} and press the Menu Select button directly below Edit. A blinking cursor appears. Use the keypad to type or edit a username. Press < to move one space to the left. Press > to move one space to the right.
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APX_4000_M3.book Page 90 Friday, May 31, 2013 12:41 PM 7 If the selected predefined Unit ID has more than the maximum allowed characters, or an invalid character in it, the display shows momentary Invalid UnitID. Repeat Step 6. OR A blinking cursor appears. Enter your password. 8 Press the Menu Select button directly below Logn or Ok. Advanced Features 9 If only one-factor is enabled, the display shows 1F logged in status. The login operation is complete.
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APX_4000_M3.book Page 91 Friday, May 31, 2013 12:41 PM  Sending a Query You shall receive a service advertisement message to indicate the Query is available after after you have successfully logged in the radio with a Two-Factor Authentication. Note: The query server must be selected as the destination so that it can receive the query message and respond the query with text message. The query server must be an entry in the data user list in the CPS.
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APX_4000_M3.book Page 92 Friday, May 31, 2013 12:41 PM U or D to {Other Recpnt} and press the Menu Select button below Edit. A blinking cursor appears on the Enter Address screen. Use the keypad to type the address entry. Press < to move one space to the left. Press > to move one space to the right. Press the Menu Select button directly below Del to delete any unwanted characters. Press * to add a space. Press 0 to toggle between mixed case mode, uppercase mode, and lowercase mode.
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APX_4000_M3.book Page 93 Friday, May 31, 2013 12:41 PM Secure Operations Unlike other forms of security, Motorola digital encryption provides signaling that makes it virtually impossible for others to decode any part of an encrypted message. Procedure: Press the preprogrammed Secure/Clear button to the clear position. Note:  Selecting Secure Transmissions The radio will not transmit until you set the Secure/ Clear button to the secure position.
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APX_4000_M3.book Page 94 Friday, May 31, 2013 12:41 PM 2 The display shows Keyloading, and all other radio functions, except for power down, backlight, and volume, are locked out. 3 Select the required keys and press the Menu Select button directly below LOAD on the KVL. This loads the encryption keys into your radio. 4 When the key has been loaded successfully, you hear a short tone for single-key radios. OR When the key has been loaded successfully, you hear an alternating tone for multikey radios.
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APX_4000_M3.book Page 95 Friday, May 31, 2013 12:41 PM  Selecting a Keyset Procedure: This feature allows you to select one or more groups of several encryption keys from among the available keys stored in the radio. 1 < or > to Key. 2 Press the Menu Select button directly below Key. The display shows the last user-selected and stored encryption key, and the available menu selections. 3 U or D to scroll through the encryption keys. OR Use the keypad to enter the number of the desired key.
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APX_4000_M3.book Page 96 Friday, May 31, 2013 12:41 PM 4 Press the Menu Select button directly below Sel to save the At Erase single key?, press the Menu Select button directly below Yes to erase the displayed encryption key OR No to return to the previous screen. newly selected keyset. 5 The radio exits keyset selection and returns to the Home screen. 7 Press H, the PTT button, or the Menu Select button directly below Exit to exit. OR Turn the MFK to exit.
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APX_4000_M3.book Page 97 Friday, May 31, 2013 12:41 PM  Requesting an Over-the-Air Rekey (ASTRO Conventional Only) Procedure: 1 < or > to Reky. 2 Press the Menu Select button directly below Reky. 3 Press the PTT button to send the rekey request. OR Press the PTT button again, or the Home or Emergency button, to exit the feature and transmit in normal mode. 4 If the rekey operation fails, you hear a bad-key tone and the display shows Rekey fail.
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APX_4000_M3.book Page 98 Friday, May 31, 2013 12:41 PM  Hear Clear Security There are two components of Hear Clear. 1 Companding: Reduces the channel noise, e.g. OTA transmission, that is predominantly present in UHF2 and 900 MHz channel with the following features. This feature changes your radio to a more robust security system that protects the use of the secure encryption keys.
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APX_4000_M3.book Page 99 Friday, May 31, 2013 12:41 PM 3 If the password is correct, the radio unlocks. If you enter three incorrect passwords in a row, the display shows Deadlock. Turn the radio off and then on, and begin again at Step 1. IMPORTANT: For Secure Radios Only – After a total of 17 consecutive incorrect passwords (turning the radio off and on does not reset this number), the radio erases all of its encryption keys and shows Deadlock. See a qualified radio technician.
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APX_4000_M3.book Page 100 Friday, May 31, 2013 12:41 PM  Changing Your Tactical Inhibit Password Procedure: (Secure Radios Only) 1 < or > to Pswd. This feature allows you to enable or disable the radio lock feature. It is programmable by a qualified radio technician. 2 Press the Menu Select button directly below Pswd. The Procedure: display shows Change Password screen. 3 U or D to Tactical Inh Encode Pswd. 4 Press the Menu Select button directly below Sel. 5 Enter the old password.
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APX_4000_M3.book Page 101 Friday, May 31, 2013 12:41 PM The Global Positioning System (GPS) For example, GPS location fixes are very difficult to obtain indoors, in covered locations, between high buildings, or in situations where you have not established a clear broad view of the sky.
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APX_4000_M3.book Page 102 Friday, May 31, 2013 12:41 PM  Enhancing GPS Performance Sometimes, the GPS feature may be unable to complete a location calculation successfully. You then see a message indicating that your radio cannot connect to enough visible satellites. To maximize the ability of your radio to determine a fix, please note the following guidelines: Programmable Waypoints Preprogrammed Waypoints Fixed location coordinates: • Home User-configurable location coordinates.
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APX_4000_M3.book Page 103 Friday, May 31, 2013 12:41 PM  Accessing the Outdoor Location Feature An ON menu key may be present on the location menu if it is preprogrammed by the dealer or system administrator. Procedure: Press the preprogrammed GPS button to toggle the Outdoor Location feature on or off. OR Follow the procedure below. 1 < or > to Loc. 2 Press the Menu Select button directly below Loc. 3 The display shows Location off.
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APX_4000_M3.book Page 104 Friday, May 31, 2013 12:41 PM  Saving a Waypoint Procedure: While in the current location display: 1 Press the Menu Select button directly below Optn. 2 U or D to Save as Waypt and press the Menu Select Advanced Features button directly below Sel. OR U or D to Save as Home and press the Menu Select button directly below Sel and proceed to Step 5. OR U or D to Save as Dest. and press the Menu Select button directly below Sel and proceed to Step 5.
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APX_4000_M3.book Page 105 Friday, May 31, 2013 12:41 PM  Editing the Alias of a Waypoint Procedure: While in the current location display: Procedure: While in the current location display: 1 Press the Menu Select button directly below Optn. 1 Press the Menu Select button directly below Optn. 2 U or D to Waypoints and press the Menu Select button 2 U or D to Waypoints and press the Menu Select button directly below Sel. directly below Sel. 3 The display shows a list of waypoints.
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APX_4000_M3.book Page 106 Friday, May 31, 2013 12:41 PM 7 Press the Menu Select button directly below Ok once you are done. OR Press the Menu Select button directly below Cncl to return to the Waypoints main screen. 8 The display shows Updated and the radio returns to the Waypoints main screen. 9 Press the Menu Select button directly below Back to return Advanced Features to the previous screen. OR Press H, the PTT button, or the preprogrammed GPS button to return to the Home screen.
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APX_4000_M3.book Page 107 Friday, May 31, 2013 12:41 PM Press the Menu Select button directly below Del to delete any unwanted characters. 8 Press the Menu Select button directly below Ok once you are done. OR Press the Menu Select button directly below Cncl to return to the previous screen. 9 Press the Menu Select button directly below Ok once you are done with the new coordinates. 10 The display shows {Home} Updated and the radio returns to the Waypoints main screen.
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APX_4000_M3.book Page 108 Friday, May 31, 2013 12:41 PM  Deleting All Saved Waypoints Procedure: While in the current location display: 1 Press the Menu Select button directly below Optn. 2 U or D to Waypoints and press the Menu Select button directly below Sel. 3 The display shows a list of waypoints. 4 U or D to a saved waypoint, and press the Menu Select button directly below Optn. 5 U or D to Delete All and press the Menu Select button Advanced Features directly below Sel.
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APX_4000_M3.book Page 109 Friday, May 31, 2013 12:41 PM  Using the Location Feature While in Emergency Trunking System Controls Mode However, you may re-enter the Location menu while still in emergency mode, provided that Silent Emergency has not been activated.  Using the Failsoft System The failsoft system ensures continuous radio communications during a trunked system failure.
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APX_4000_M3.book Page 110 Friday, May 31, 2013 12:41 PM  Going Out of Range  Locking and Unlocking a Site When your radio goes out of the range of the system, it can no longer lock onto a control channel. This feature allows your radio to lock onto a specific site and not roam among wide-area talkgroup sites. This feature should be used with caution, since it inhibits roaming to another site in a wide-area system. Procedure: 1 You hear a low-pitched tone.
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APX_4000_M3.book Page 111 Friday, May 31, 2013 12:41 PM  Viewing and Changing a Site  Viewing the Current Site Procedure: 1 Press the preprogrammed Site Displ/Srch button. 2 The display momentarily shows the name of the current site and its corresponding received signal strength indicator (RSSI). Note: This feature allows your radio to extend its functionality by connecting to external proprietary Motorola Accessories. The default setting for Bluetooth-enabled radio is Bluetooth ON.
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APX_4000_M3.book Page 112 Friday, May 31, 2013 12:41 PM 3 Press the Menu Select button directly below Exit to return to the Home screen. OR  Turning the Bluetooth Off Procedure: 1 < or > to BT. Press the Menu Select button directly below BT to access the Bluetooth feature screen. 1 Press the preprogrammed button to turn on the Bluetooth. 2 You hear a short, medium-pitched tone. The display shows momentary Bluetooth on, and b appears.
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APX_4000_M3.book Page 113 Friday, May 31, 2013 12:41 PM  Re-Pair Timer Re-Pair Timer Options • When the radio is powered OFF, pairing • Immediate – (For headset and PTT only.) When the radio and/or device is turned off after pairing, the keys are lost. Due to this, when your radio and your device are turned back on, they are unable to re-connect. The user must re-pair the devices to re-establish a new set of pairing keys. See Pairing Bluetooth Device with the Radio on page 114.
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APX_4000_M3.book Page 114 Friday, May 31, 2013 12:41 PM  Bluetooth Drop Timer  Pairing Bluetooth Device with the Radio Advanced Features The Bluetooth Drop Timer has two different settings and functions, depending upon the selection of the Re-Pair Timer. 114 Re-Pair Timer Options Description Immediate (for headset and PTT only) 0 – 15 minutes programmable buffer time to re-establish the Bluetooth Connection when the Bluetooth signal is out of range.
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APX_4000_M3.book Page 115 Friday, May 31, 2013 12:41 PM Procedure: Note: With your radio’s Bluetooth feature ON, and the Bluetooth tones enabled: 1 Turn on the accessory, then place it close to your radio aligning the Bluetooth Pairing Location on the radio to the blue dot-pairing indicator on the accessory. 2 If the pairing process is successful, you hear an incremental-pitched tone to indicate paired. OR If the pairing process fails, you hear a short, low-pitched tone.
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APX_4000_M3.book Page 116 Friday, May 31, 2013 12:41 PM  Turning On the Bluetooth Audio (Routing the  Turning Off the Bluetooth Audio (Routing the Audio from the Radio to the Headset) Audio from the Headset to the Radio) Procedure: Procedure: 1 < or > to BT. Press the Menu Select button directly below 1 < or > to BT. Press the Menu Select button directly below BT to access the Bluetooth feature screen.
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APX_4000_M3.book Page 117 Friday, May 31, 2013 12:41 PM  Adjusting the Volume of the Radio from Bluetooth Audio Device With the Bluetooth audio device connected to the radio: 1 Adjust volume up/down on the bluetooth audio device. 2 You hear a short, medium-pitched tone. The radio display shows volume bars and Volume XX.  Viewing and Clearing the Bluetooth Device Information Procedure: 1 < or > to BT. Press the Menu Select button directly below BT to access the Bluetooth feature screen.
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APX_4000_M3.book Page 118 Friday, May 31, 2013 12:41 PM  Clearing All Bluetooth Devices Information  Editing the Bluetooth Friendly Name Procedure: Note: Long press the preprogrammed Bluetooth On/Off button. You hear a short, medium-pitched tone. Proceed to step 3. OR In the Bluetooth feature screen, Procedure: 1 U or D to Device and press the Menu Select button directly below Clr to clear all active Bluetooth devices. You hear a short, medium-pitched tone.
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APX_4000_M3.book Page 119 Friday, May 31, 2013 12:41 PM Programming Over Project 25 (POP 25) (ASTRO 25 and ASTRO Conventional) Once a configuration upgrade is downloaded to your radio, you can install new changes immediately or delay changes to be installed on the radio when it is being powered up. Your radio can also be configured to allow you to accept or reject an upgrade. Note: This feature must be preprogrammed by a qualified radio technician.
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APX_4000_M3.book Page 120 Friday, May 31, 2013 12:41 PM Utilities  Viewing the Recent Calls This feature allows you to view the recent incoming and outgoing call information of the following call types: • Call Alert • Selective Call • Private Call • Phone Call (Outgoing Only) Advanced Features • Emergency Call (Incoming Only) Note: The radio can also be preprogrammed to log only the radio IDs associated with incoming Dispatch Calls. Check with your dealer or system administrator for more information.
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APX_4000_M3.book Page 121 Friday, May 31, 2013 12:41 PM Settings: conserve power. • Select High for a longer transmitting distance. Procedure: Use the preprogrammed Transmit Power Level button to toggle the power level between low and high power. OR Follow the procedure below. Procedure: Use the preprogrammed Profile button and proceed to Step 3. OR Follow the procedure below. 1 < or > to Prfl. 2 Press the Menu Select button directly below Prfl to access the Profiles feature screen. 1 < or > to Pwr.
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APX_4000_M3.book Page 122 Friday, May 31, 2013 12:41 PM  Enabling and Disabling the Radio Alias This feature allows you to display or hide the radio alias (name). Procedure: 1 Press the Menu Select button directly below MyID. 2 The display shows momentary Radio ID off, and the radio alias disappears from the Home screen. OR The display shows momentary Radio ID on, and the radio alias appears on the Home screen.
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APX_4000_M3.book Page 123 Friday, May 31, 2013 12:41 PM  Controlling the Display Backlight Depending on how your radio is preprogrammed, you can also maintain a minimum backlight level on the radio's front display. Note: The backlight setting also affects the Menu Select buttons, the Menu Navigation buttons and the keypad backlighting accordingly. Procedure: Press the preprogrammed Light/Flip button to toggle the backlight on or off.
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APX_4000_M3.book Page 124 Friday, May 31, 2013 12:41 PM Get familiar with your radio NVG feature and operation before you use it with your Night Vision Goggles. Procedure: Use the preprogrammed Profile button and proceed to Step 3.  Locking and Unlocking the Keypad and Controls You can lock your radio’s keypad, programmable buttons and MFK to avoid inadvertent entry. Check with your dealer or qualified technician for best selection to suite your usage.
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APX_4000_M3.book Page 125 Friday, May 31, 2013 12:41 PM The display shows momentary Tones on, and you hear a short tone indicating that the keypad tones are enabled. This feature turns off your radio’s transmitter. You cannot transmit longer than the preset timer setting. You can enable and disable voice transmission, if needed. If you attempt to do so, the radio automatically stops your transmission, and you hear a talk-prohibit tone.
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APX_4000_M3.book Page 126 Friday, May 31, 2013 12:41 PM  Setting the Time and Date  Editing the Time and Date You can set the time and date for your radio. Procedure: Settings: 1 < or > to Clck. • The default time setting is a 12-hour clock.The display shows 2 Press the Menu Select button directly below Clck. The 12:00AM. • The AM/PM selection is not available for the 24-hour clock setting. • The default setting for the domestic date shows MDY.
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APX_4000_M3.book Page 127 Friday, May 31, 2013 12:41 PM Note:  Using the Conventional Squelch Operation Features This feature filters out unwanted calls with low signal strength or channels that have a higher than normal background noise.  Analog Options Tone Private Line (PL), Digital Private-Line (DPL), and carrier squelch can be available (preprogrammed) per channel. Mode Result Carrier squelch (C) You hear all traffic on a channel. PL or DPL The radio responds only to your messages.
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APX_4000_M3.book Page 128 Friday, May 31, 2013 12:41 PM  Using the PL Defeat Feature  Using the Smart PTT Feature (Conventional Only) This feature allows you to override any coded squelch (DPL or PL) that might be preprogrammed to a channel. The radio will also unmute to any digital activity on a digital channel. Smart PTT is a per-personality, programmable feature used in conventional radio systems to keep radio users from talking over other radio conversations.
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APX_4000_M3.book Page 129 Friday, May 31, 2013 12:41 PM Description Quick-Key Override This feature can work in conjunction with either of the two above variations. You can override the transmit-inhibit state by quick-keying the radio. In other words, two PTT button presses within the preprogrammed time limit.  IMPRES™ Battery Annunciator This feature displays the current capacity and charges cycles of your battery when a IMPRES Battery is powering your radio.
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APX_4000_M3.book Page 130 Friday, May 31, 2013 12:41 PM  Accessing the Radio Information This feature displays the following information of your radio: • • • • • • • Host Version Secure Version Model Number ESN Flash Code Tuning Version Option Board Type (optional) Advanced Features • Option Board Bluetooth Address (optional) • Expansion Board Type • • • • • • • DSP Version KG (Secure Algorithm) 1 < or > to Info. Serial Number 2 Press the Menu Select button directly below Info.
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APX_4000_M3.book Page 131 Friday, May 31, 2013 12:41 PM  Viewing the Control Assignments This feature displays the device name, IP address, and status of your radio. This feature displays the programmable radio functions assigned to the controls of your radio for the currently selected channel. Note: The device name of your radio is preprogrammed. Check with your dealer or system administrator for more information.
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APX_4000_M3.book Page 132 Friday, May 31, 2013 12:41 PM  Editing the Soft ID This feature allows you to change your username. Note: Your radio must be preprogrammed to allow you to use this feature. Procedure: Press the preprogrammed Info button and proceed to Step 3. OR Follow the procedure below. 1 < or > to Info. 2 Press the Menu Select button directly below Info. Advanced Features 3 U or D to Soft ID and press the Menu Select button directly below Sel. 4 The display shows the current Soft ID.
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APX_4000_M3.book Page 133 Friday, May 31, 2013 12:41 PM  Voice Announcement Each voice announcement is within a limit of three seconds maximum. The sum total duration for all voice announcements in a radio shall be no more than 1000 seconds. Note: This feature must be preprogrammed by a qualified radio technician. Check with your agent if Voice Announcement is available for the feature you need.
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APX_4000_M3.book Page 134 Friday, May 31, 2013 12:41 PM Caring for Your Radio Helpful Tips Helpful Tips Take a moment to review the following: Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . . . . Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . . Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . . Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . . . Taking Care of the Battery. . . . . . . . . . . . . . . . . . . . .
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APX_4000_M3.book Page 135 Friday, May 31, 2013 12:41 PM Caution maximum depth of 1 meter, with a maximum submersion time of 30 minutes. Exceeding either maximum limit may result in damage to the radio. • If the radio battery contact area has been submerged in water, dry and clean the radio battery contacts before attaching a battery to the radio. Otherwise, the water could short-circuit the radio.
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APX_4000_M3.book Page 136 Friday, May 31, 2013 12:41 PM  Handling Your Radio  Servicing Your Radio • Do not pound, drop, or throw the radio unnecessarily. Never Proper repair and maintenance procedures will assure efficient operation and long life for this product. A Motorola maintenance agreement will provide expert service to keep this and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola to support maintenance services.
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APX_4000_M3.book Page 137 Friday, May 31, 2013 12:41 PM Taking Care of the Battery  LED and Sounds  Checking the Battery Charge Status • the LED blinks red when the PTT button is pressed. Your radio can indicate the battery’s charge status through: • you hear a low-battery “chirp” (short, high-pitched tone). • the LED and sounds. • the fuel gauge icon on the display. You can also check the battery charge status via the menu entry. See IMPRES™ Battery Annunciator on page 129 for more information.
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APX_4000_M3.book Page 138 Friday, May 31, 2013 12:41 PM Gauge Battery Charge 76% to 100% full* 51% to 75%* 26% to 50%* 11% to 25%* 10% or less (at 10%, the gauge begins blinking) Helpful Tips *These are for IMPRES battery operation only. 138 English  Battery Recycling and Disposal In the U.S. and Canada, Motorola participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for battery collection and recycling. Many retailers and dealers participate in this program.
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APX_4000_M3.book Page 139 Friday, May 31, 2013 12:41 PM Accessories http://www.motorolasolutions.com/APX 1 Only the following programming cables are compatible with APX 4000 radios. – APX DMR Port Programming Cable (PMKN4012B) – Test and Alignment Programming Cable (PMKN4013C) Accessories The accessory link below is for APX radios. Not all accessories are FCC certified for operation with all APX models and/or bandsplits.
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Appendix: Maritime Radio Use in the VHF Frequency Range APX_4000_M3.book Page 140 Friday, May 31, 2013 12:41 PM State the position of the vessel in distress, using any information that will help responders to locate you, e.g.: Appendix: Maritime Radio Use in the VHF Frequency Range Take a moment to review the following: Special Channel Assignments. . . . . . . . . . . . . . . . . . page 140 Operating Frequency Requirements . . . . . . . . . . . . .
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APX_4000_M3.book Page 141 Friday, May 31, 2013 12:41 PM Operating Frequency Requirements • on ships subject to the Safety Convention, the radio must be capable of operating: • • in the simplex mode on the ship station transmitting frequencies specified in the 156.025 – 157.425 MHz frequency band, and in the semiduplex mode on the two frequency channels specified in the table below. Note: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
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APX_4000_M3.book Page 142 Friday, May 31, 2013 12:41 PM Appendix: Maritime Radio Use in the VHF Frequency Range Table A-1: VHF Marine Channel List (Continued) Frequency (MHz) Channel Number Transmit * 157.150 24 157.200 161.800 25 157.250 161.850 26 157.300 161.900 27 157.350 28 157.400 60 142 English Table A-1: VHF Marine Channel List (Continued) Frequency (MHz) Receive Channel Number Transmit Receive 161.750 75 *** *** 76 *** *** 77** 156.875 – 78 156.925 161.
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APX_4000_M3.book Page 143 Friday, May 31, 2013 12:41 PM Declaration of Compliance for the User of Distress and Safety Frequencies Appendix: Maritime Radio Use in the VHF Frequency Range The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies spedified in RSS-182 Section 6.1.
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APX_4000_M3.book Page 144 Friday, May 31, 2013 12:41 PM Term Glossary This glossary is a list of specialized terms used in this manual. Glossary Term Acknowledgment of communication. Active Channel A channel that has traffic on it. Analog Signal An RF signal that has a continuous nature rather than a pulsed or discrete nature. ARS Automatic Registration Service ASTRO 25 Motorola standard for wireless digital trunked communications.
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APX_4000_M3.book Page 145 Friday, May 31, 2013 12:41 PM Term Definition Term Definition Typically refers to radio-to-radio communications, sometimes through a repeater (see Trunking). Dynamic Regrouping Conventional Scan List A scan list that includes only conventional channels. A feature that allows the dispatcher to temporarily reassign selected radios to a single special channel so they can communicate with each other.
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APX_4000_M3.book Page 146 Friday, May 31, 2013 12:41 PM Term KVL Key-variable loader: A device for loading encryption keys into the radio. LCD Liquid crystal display. LED Light-emitting diode. Li-Ion Lithium ion. Man Down A life-saving feature that senses the radio user may be in trouble by monitoring the whether the radio is in a vertical or horizontal position or whether the radio is motionless. When this feature is triggered, the radio alerts the user with audio and visual alerts.
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APX_4000_M3.book Page 147 Friday, May 31, 2013 12:41 PM Term Definition A set of unique features specific to a radio. PIN Personal Identification Number PremierOne A software application which streamlines critical real time operations and simplifies system administration to deliver accurate, consistent and integrated information remotely to the requestors. Preprogrammed Refers to a software feature that has been activated by a qualified radio technician.
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APX_4000_M3.book Page 148 Friday, May 31, 2013 12:41 PM Term Definition The user talks on the channel that was selected before the radio entered the emergency state. Talkaround Bypass a repeater and talk directly to another unit for easy local unit-to-unit communications. Talkgroup An organization or group of radio users who communicate with each other using the same communication path.
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APX_4000_M3.book Page 149 Friday, May 31, 2013 12:41 PM Limited Warranty MOTOROLA COMMUNICATION PRODUCTS I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: MOTOROLA SOLUTIONS INC.
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APX_4000_M3.book Page 150 Friday, May 31, 2013 12:41 PM INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. III. STATE LAW RIGHTS: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY. This warranty gives specific legal rights, and there may be other rights which may vary from state to state. Commercial Warranty IV.
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APX_4000_M3.book Page 151 Friday, May 31, 2013 12:41 PM VI. PATENT AND SOFTWARE PROVISIONS: Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted MOTOROLA software such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software.
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APX_4000_M3.book Page 152 Friday, May 31, 2013 12:41 PM VIII. FOR AUSTRALIA ONLY: This warranty is given by Motorola Solutions Australia Pty Limited (ABN 16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Commercial Warranty Our goods come with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
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APX4000_M3_BackCover_HalfLetter_P299C.
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APX4000_M3_BackCover_HalfLetter_P299C.fm Page 2 Thursday, May 23, 2013 5:34 PM Motorola Solutions, Inc. 1303 East Algonquin Road Schaumburg, Illinois 60196 U.S.A. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2011–2013 Motorola Solutions, Inc. All rights reserved. June 2013.