Level 1-2 Service Manual C115 / C116 Dual Band Wireless Telephone C226 GSM 900/1800
Table of Contents C115 Table of Contents Introduction ................................................................................................................................... 3 Product Identification ............................................................................................................ 3 Product Names ..................................................................................................................... 3 Product Changes ......................................
Level 1-2 Service Manual Introduction Introduction Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product care centers as well as authorized independent service firms. Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications.
Introduction C115 Computer Program Copyrights The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc.
Level 1-2 Service Manual Introduction Conventions Special characters and typefaces, listed and described below, are used in this publication to emphasize certain types of information. Note: Emphasizes additional information pertinent to the subject matter. Caution: Emphasizes information about actions that may result in equipment damage. Waring: Emphasizes information about actions that may result in personal injury. M Keys to be pressed are represented graphically.
Introduction C115 Parts Replacement When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. In the U.S.A., to contact Motorola, Inc.
Level 1-2 Service Manual Specifications Specifications General Function Specification Dimensions 101mm X 47.8mm X 21.9mm Weight Not exceed 80 grams External LCD B&W, Active Area: 28.58 X 19.
Specifications C115 Transmitter Function Specification RF Power Output 32 dBm nominal GSM900 29 dBm nominal DCS1800 Output Impedance 50 ohms nominal Spurious Emissions -36 dBm from 0.
Level 1-2 Service Manual Product Overview Product Overview The Motorola C155 features a global system for mobile communications wireless interface and general packet radio service (GPRS) transport technology. It also features a simplified icon and graphical user interface (UI) for easier operation in addition to short message service text messaging (SMS), speed dialing, quick dialing, an alarm, a calculator, games, and an address book.
Product Overview C115 • • Personal management tools calculator with currency converter, real time clock with date, reminders, and caller profiling Other features Caller Line Identification Upon receipt of a call, the calling party's phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed.
Level 1-2 Service Manual General Functions General Functions Controls, Indicators, and Input/Output (I/O) Connectors The C115 phone's controls are located on the front side of the device and on the keyboard as shown in below. Indicators icons are displayed on the LCD. Antenna Enclosed on the topback of the phone. Ear Piece Listen to your voice calls and messages. Right Soft Key Perform functions identified by right display prompt. Left Soft Key Perform functions identified by left display prompt.
General Functions C115 Liquid Crystal Display (LCD) The LCD provides a 700 square millimeter multicolor backlit color display with useradjustable contrast settings for optimum readability in all light conditions. The bit-map 96 x 64 pixel display includes up to 3 lines of text, 1 line of icons, and 1 line of prompts. Icon Name Description Y Alert Type Indicator shows the current selected alert profile. The default alert setting is loud ring.
Level 1-2 Service Manual General Functions User Interface Menu Structure The table below shows a portion of the C115 telephone menu structure. Menu Map • Call Forward * • Voice Call • Cancel All • Forward Status • Phone Status • My Tel.
Tools and Test Equipment C115 Battery Function The telephone displays a battery charge indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery. Removing the battery causes the phone to shut down immediately and loose any pending work (partially entered phone book entries or outgoing messages, for example).
Level 1-2 Service Manual Disassembly Disassembly This section describes how to disassemble a C115 telephone. Tools and equipment used are listed on the preceding page. Many of the integrated devices used in this phone are vulnerable to damage from electrostatic discharge (ESD). Ensure adequate static protection is in place when handling, shipping, and servicing any internal components. Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components.
Disassembly C115 3. To replace, insert the battery with 2 tabs on its bottom end into the battery slots of the phone as shown in Figure 5. Figure 5. Replacing the Battery 4. Click the battery into place, then slip the battery cover over it. Removing and Replacing the SIM Card 1. 2. Remove the battery, as described earlier. Remove the SIM from its holder by sliding it in the direction shown below. Figure 6. Removing the SIM 3. 4. 16 To replace, carefully slide the SIM into position in its socket.
Level 1-2 Service Manual Disassembly Removing and Replacing the Front Housing 1. 2. Remove the battery and SIM as described earlier. Grip the phone firmly with one hand. Figure 7. Grip the phone firmly with one hand 3. Use a flat wedge tool to pry the case open along the central seam. Figure 8.
Disassembly C115 4. Remove the front housing. Figure 9. Remove the front housing 5. 6. 7. (Optional) Remove and replace the rubber keypad. It slips out of the front housing. To replace, simply snap the two halves together again. Replace the SIM card and battery. Removing and Replacing the Back Housing 1. 2. Remove the front housing as described earlier. Remove the sticker covering the screw in the upper right corner. Figure 10.
Level 1-2 Service Manual Disassembly 3. Using a size T5 screwdriver, remove 4 screws from the Transceiver board mounted in the back housing. Figure 11.
Disassembly C115 4. Pry open the side latches securing the Transceiver board to the back housing and then remove the Transceiver board. Figure 12. Pry open the side latches securing the Transceiver board to the back housing 5. 6. 20 To replace, mount the Transceiver board in the back housing until the side latches snap into place, and then secure it with four screws. Restore the front housing and other parts.
Level 1-2 Service Manual Disassembly Removing and Replacing the Vibrator Motor 1. 2. Remove the back housing as described earlier. Gently pry up the vibrator motor on the inside of the back housing then remove it. Figure 13. Gently pry up the vibrator motor on the inside of the back housing 3. 4. To replace it, gently insert the vibrator into the slot, then press down until is sits firmly in the back housing. Restore the back housing and other parts. Removing and Replacing the Antenna Module 1. 2.
Disassembly C115 Removing and Replacing the LCD Screen 1. 2. Remove the antenna module as described earlier. Gently pry the LCD screen away from the Transceiver board. Seven latches hold it in place (three on each side and one by the speaker at the top). Figure 15. Pry the LCD screen away from the Transceiver board 3. 4. 5. Detach the cable connecting the LCD screen to the Transceiver board. To replace it, gently solder the cable to the Transceiver board then mount the LCD.
Level 1-2 Service Manual Disassembly Removing and Replacing the Receiver 1. 2. Remove the LCD shielding case as described earlier. Pop out the receiver. It rests in the circular space atop the LCD screen. Figure 17. Pop out the receiver 3. 4. To replace it, gently insert the receiver into the circular space atop the LCD screen. Restore the antenna module and other parts.
Subscriber Identity Module (SIM) and Identification Label C115 Subscriber Identity Module (SIM) and Identification Label SIM A SIM is required to access the existing local GSM network, or remote networks when traveling (if a roaming agreement has been made with the provider).
Level 1-2 Service Manual Subscriber Identity Module (SIM) and Identification Label Table 2: IMEI Number Breakdown TAC Serial Number NNXXXX YY ZZZZZZ Check Digit A Where TAC Type Allocation Code, formerly known as Type Approval Code NN Reporting body identifier XXXX Type Identifier YY YY is set to 00 from 01/01/2003 until 31/03/2004 ZZZZZZ Individual unit serial number A Phase 1 = 0.
Troubleshooting C115 Troubleshooting Manual Test Mode Motorola V690 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used. 1. 2. 3. 4. 5. 6. Press and hold to turn the phone OFF. Remove the battery as described in the procedures. Remove the customer’s SIM card from the phone as described in the procedures.
Level 1-2 Service Manual Troubleshooting Troubleshooting Chart Table 4: Level 1 and 2 Troubleshooting Chart Symptom 1. Telephone will not turn on or stay on. Probable Cause Verification and Remedy a) Battery either discharged or defective. Measure battery voltage across a 50 ohm (>1 Watt) load. If the battery voltage is <3.25 Vdc, recharge the battery using the appropriate battery charger. If the battery will not recharge, replace the battery. If battery is not at fault, proceed to b.
Troubleshooting C115 Table 4: Level 1 and 2 Troubleshooting Chart (Continue) Symptom Probable Cause Verification and Remedy 7. Telephone will not recognize or accept SIM card. SIM card defective. Check the SIM card contacts for dirt. Clean if necessary, and check if fault has been cleared. If the contacts are clean, insert a known good SIM card into the telephone. Power up the unit and confirm that the card has been accepted. If the fault no longer exists, replace the defective SIM card. 8.
Level 1-2 Service Manual Part Number Charts Part Number Charts The following section provides a reference for the parts associated with C115 telephones. Exploded View Diagram Figure 19.
Part Number Charts C115 Figure 20.
Level 1-2 Service Manual Part Number Charts Exploded View Parts List Table 5: C115 Exploded View Parts List Item Number Part Number Description Specification 7700523301W SYS 33 E88 BLACK 001 2222321101W MIC OB 612P-40C1033 ?6 -40dB DIP 002 2241332001W RECEIVER SDR1332-03J01-F06 AAC 003 3930408010W SPR-VIB ?4*L8 1.
Part Number Charts C115 Table 6: C116 Exploded View Parts List Item Number 32 Part Number Description Specification 001 2222321101W MIC OB 612P-40C1033 ӿ6 -40dB DIP 002 2241332001W RECEIVER SDR1332-03J01-F06 AAC 003 3930408010W SPR-VIB ӿ4*L8 1.
Level 1-2 Service Manual Part Number Charts Table 6: C116 Exploded View Parts List (Continue) Item Number Part Number 311 3028E89003W RF-COV E89-SILICONE-PEARL BLUE 312 252AE88003W BATT-COV E88-PC-DEEP TRANS BLUE 312 252AE89001W BATT-COV E89-PC-BLUE 312 252AE89003W BATT-COV E89-PC-PEARL BLUE-PAINT 313 3035E88001W BUZ-SPON E88-SILICONE-10*11.15*2.7 314 3068E88001W GASKET E88-4*2*3 315 3069E88001W ABSORBER E88 CA20 0.5mm CATERON 350 3501760102W SCREW PH T5 M1.7*6.
Part Number Charts C115 Accessories Table 7: List of Accessories Description Part Number Power Solutions Titanium battery 740 mAh Lilon (English label) SNN5733A Titanium battery 740 mAh Lilon (PRC label) SNN5731A Andonised brown battery 740 mAh Lilon (English label) SNN5730A Andonised brown battery 740 mAh Lilon (PRC label) SNN5732A Switchmode charger - US plug SPN5150A Switchmode charger SPN5151A Switchmode charger - HK plug SPN5152A Klaus adaptor - Euro plug SYN7456A Klaus adaptor - Au
Level 1-2 Service Manual Index Index A About Audience!4 Conventions!5 Scope!4 Accessories and Aftermarket Division!6 Alert Type Indicator!12 Antenna Module Removing and Replacing!21 Audience!4 B Back Housing Removing and Replacing!18 Battery Disposal!15 Function!14 Removing and Replacing!15 Battery Gauge!14 Battery Level Indicator!12 C Caller Line Identification!10 Clock!12 Controls!11 Conventions!5 Customer Support!5 D Disassembly!15 E Electrostatic Discharge!15 F Front Housing Removing and Replacin
Index C115 I In Use Indicator!12 Indicators!11 Input/Output (I/O) Connectors!11 International Mobile Station Equipment Identity (IMEI)!24 Number Breakdown!24 L LCD Shielding Case Removing and Replacing!22 Left Soft Key!11 Liquid Crystal Display (LCD)!12 LCD Shielding Case!22 Removing and Replacing!22 Low Battery!14 M Mechanical Serial Number!24 Menu Indicator!12 Menu Key!11 Menu Navigation!11 Message Indicator!12 Microphone!11 N Navigation Key!11 O Out of Box Failure Policy!5 P Part Number Charts!29
Level 1-2 Service Manual Index Roam Indicator!12 S Scope!4 Send/Answer Key!11 Signal Strength Indicator!12 SIM Card!24 Identification Label!24 International Mobile Station Equipment Identity (IMEI)!24 Mechanical Serial Number!24 Removing and Replacing!16 SIM Toolkit™ - Class 2!10 Specifications!7 Sticker!18 T T5 Screwdriver!19 Tools and Test Equipment!14 Troubleshooting!26 U USB Connector Port!11 User Interface Menu Structure!13 V Vibrator Motor Removing and Replacing!21 W Warranty Service Policy!5 C
Index Index-4 C115 June 1, 2004
MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. All other product or service names are the property of their respective owners. ® Reg. U.S. Pat. & Tm. Off. © 2004 Motorola, Inc. All rights reserved.
