Digital Cordless Telephone Motorola C12 For C1201, C1202, C1203 and C1204 Warning: Charge the handset for 24 hours before use.
Welcome... to your new Motorola C12 Digital Cordless Telephone! • All handsets are fully cordless for locating anywhere within range. • 50 Name and Number phonebook. • Bright backlit display. • Speakerphone for hands-free conversations. • Caller ID shows you who’s calling and see details of the last 40 callers in a Calls list.1 • Redial up to 10 of the last numbers called. • Register up to 5 handsets to a single base and register each handset with up to 4 different bases.
This user guide provides you with all the information you need to get the most from your phone. To set up your phone, follow the simple instructions in ‘Getting Started’, on the next few pages. IMPORTANT Only use the telephone line cord supplied.
1. Getting started......................................................... 6 2. Getting to know your phone................................. 10 3. Using the phone..................................................... 15 3.1 Switch the handset on / off............................................................ 15 3.2 Calls................................................................................................. 15 3.2.1 Make a call...............................................................
6. Base settings.......................................................... 25 6.1 Base ringer volume........................................................................ 25 6.2 Base ringer melody........................................................................ 25 6.3 Change base PIN code................................................................... 25 6.4 Dial mode....................................................................................... 26 6.5 Recall mode.............
1. Getting started IMPORTANT Do not place your C12 in the bathroom or other humid areas. Location You need to place your C12 base within 2 metres of the mains power socket and 1.8 metres from the telephone wall socket so that the cables will reach. The socket-outlet shall be installed near the equipment and shall be easily accessible. Make sure that it is at least 1 metre away from other electrical appliances to avoid interference. Your C12 works by sending radio signals between the handset and base.
Connecting the base 1. Plug the telephone line cord into the socket marked of the base. on the underside on the underside of 2. Plug the power adaptor into the socket marked the base and plug the other end into the mains power wall socket. Switch on the mains power. Installing and charging the handset 1. Remove the battery cover from the back of the handset and insert the rechargeable Ni-MH battery cells supplied.
Connecting the handset and charger (for multi-pack only) If you have purchased a multiple pack, you will need to carry out this process for all the handsets and chargers. on the underside of 1. Plug the power adaptor into the socket marked the charger and plug the other end into the mains power wall socket. 2. Remove the battery cover from the back of the handset and insert the 2 x AAA NiMH rechargeable batteries supplied.
BATTERY PERFORMANCE In ideal conditions, fully charged batteries should give up to 10 hours talk time or up to 200 hours standby time on a single charge.1 Note that new batteries do not reach their full capacity until they have been put to normal use for several days. To keep your batteries in the best condition, leave the handset off the base for a few hours at a time. Running the batteries right down at least once a week will help them last as long as possible.
2. Getting to know your phone Overview of your handset A B C D E I J K F G H L M N A Earpiece B Display See page 12 for an overview of the display icons. C Up During a call, press to increase earpiece volume, page 15. When the phone is ringing, press to increase the handset ringer volume, page 22. Press to scroll through the menu options, redial list, calls list and phonebook entries. D Menu / OK / Mute Press to open the Menu, page 13.
F * / Keypad lock Press and hold to lock the keypad, page 18. To unlock, press any key and follow the on screen instructions. G Recall Use with switchboard / PABX services and some network services. When on an external call, press Recall to get a fresh dialling tone or to access call waiting when you hear the signal. Press the key again to toggle between your two callers. H Redial In standby mode, press to open the redial list.
Handset LCD Display Eco mode Circle around appears when Eco mode is ON Battery status Scrolls when charging Time or Handset name In standby mode, press and hold 0 to switch handset idle screen between handset name or time. Flashes to indicate an incoming external call. External call in progress. Flashes to indicate an incoming internal call. Internal call in progress. 3-way call in progress or transfer an external call to another C12 handset registered to the base. Eco mode is ON.
1This feature is dependent on your Network Service provider supporting the service. A subscription fee may be payable. 2For this feature to work, you must subscribe to Caller ID Service from your network operator. A subscription fee may be payable. Overview of the base A A Page In standby mode, press to ring the handset(s), page 19. Press and hold to enter registration mode when registering handsets, page 32. Navigating the menus Your C12 has an easy to use menu system.
Menu map PHONEBOOK ADD ENTRY MODIFY ENTRY DELETE ENTRY SETUP BASE VOLUME BASE MELODY DEL HANDSET PIN CODE DIAL MODE RECALL DEFAULT ECO MODE HANDSET BEEP INT RING VOL EXT RING VOL INT MELODY EXT MELODY AUTO ANSWER NAME LANGUAGE KEYLOCK ? DATE -- TIME DATE SET CLOCK SET ALARM SET REGISTER SELECT BASE REG BASE Getting to know your phone
3. Using the phone NOTE Your handset will automatically time the duration of all external calls. The call timer will display after the first 15 seconds of your call. When the call ends, the total duration of your talk time is shown for 5 seconds. 3.1 Switch the handset on / off Press and hold to switch the handset on or off. 3.2 Calls 3.2.1 Make a call 1. Press . 2. When you hear the dial tone, dial the number. 3.2.2 Preparatory dialling 1. Dial the number first.
3.4 Mute You can mute your handset so that you can talk to someone nearby without your caller hearing. 1. During a call, press hear you. 2. Press . The display shows MUTE and your caller cannot again to resume your call. 3.5 Intercom 3.5.1 Make an internal call If you have more than one handset registered to the base, you can make internal calls between two handsets. icon is displayed to indicate an internal call. 1. Press followed by the number (1-5) of the handset you want to call. 3.5.
3. If there is no answer from the other handset, press external caller. 4. Press to return to your to end the call. 3.6 Hands-free speakerphone Hands-free lets you talk to your caller without holding the handset. It also enables other people in the room to listen to the conversation over the loudspeaker. 3.6.1 Make a hands-free call twice. 1. Dial the number and then press icon is displayed and you will hear the call over the handset loudspeaker. 2.
3.7.2 Copy a Redial list number to the phonebook to open the Redial list. 1. Press 2. Scroll or to the entry you want. 3. Press . The display shows ADD ?. 4. Press again. The display shows NAME ?. 5. Enter the name and press . The number is displayed. 6. Edit the number if necessary, then press . or to select the ringer melody you want and press 7. Press The number is stored. . NOTE See “ENTERING NAMES” and “WRITING TIPS” on page 20. 3.7.3 Delete an entry to open the Redial list. 1.
3.9 Paging / Find handset You can alert a handset user that they are wanted or locate a missing handset. Paging calls cannot be answered by a handset. 1. Press on the base. All handsets registered to the base will ring. 2. To stop the ringing, press the handset.
4. Phonebook You can store up to 50 names and numbers in the phonebook. Names can be up to 12 characters long and numbers up to 24 digits. You can also select different ringer melodies for the phonebook entries. 4.1 Store a name and number If the C12 is connected to a switchboard, you may need to enter a pause in a stored number. This gives the switchboard time to find an outside line. A pause is normally stored after the switchboard access code (e.g. 9). until the display shows P.
4.2 View or dial an entry 1. Press . icon is displayed. or to the entry you want. 2. Scroll OR Enter the first letter of the name to search alphabetically. The first name that starts with this letter or the nearest letter in the or to the entry you want. alphabet will be displayed. Scroll 3. Press to dial or to return to standby. NOTE When the name is displayed, you can switch between the name and number . by pressing 4.3 Edit a name and number . The display shows PHONEBOOK. 1. Press .
5. Handset settings 5.1 Handset ringer volume You can adjust the ringer volume and set different volume levels for your internal and external calls. Choose from 5 volume levels or Off. 1. Press , scroll to HANDSET and press . 2. Press or to select INT RING VOL or EXT RING VOL and press 3. Press or to select the volume (1 -5 or OFF) . to confirm or 4. Press . to return to the previous menu. NOTE When the phone is ringing, you can adjust the ringer volume by pressing or . 5.
5.4 Handset name If you are using more than one handset with your C12 base, you can set a personalized name for each handset to easily distinguish between them. A name can be up to 10 characters long. 1. Press 2. Scroll , scroll to HANDSET and press to NAME and press . . 3. Enter the new handset name and press Delete the current name by pressing to confirm. . NOTE The handset name will only be displayed for approximately 20 seconds to delete the when no button is pressed.
5.8 Out of range warning beep If the handset goes out of range, you will hear warning beeps during a call. You can switch these beeps on or off. 1. Press , scroll 2. Press to select. to HANDSET and press 3. Scroll to OUT RANGE and press 4. Press or . The display shows BEEP. . to select ON or OFF and press to confirm. 5.9 Keypad lock using the menu You can use the menu to lock the keypad. 1. Press 2. Scroll , scroll to HANDSET and press to KEYLOCK ? and press icon is displayed. .
6. Base settings 6.1 Base ringer volume Choose from 5 volume levels or Off. , scroll to SETUP and press 1. Press BASE VOLUME. 2. Press . 3. Press or to select the volume (1 - 5 or OFF). to confirm or 4. Press . The display shows to return to the previous menu. 6.2 Base ringer melody Choose from 5 different base ringer melodies. You will hear a sample ring as you scroll to each ringer melody. 1. Press , scroll to SETUP and press 2. Scroll to BASE MELODY and press 3. Press or 4.
6.4 Dial mode Your C12 is set to tone dialling. You should only need to change this if connected to an older type of switchboard / PBX which requires pulse dialling. 1. Press , scroll to SETUP and press 2. Scroll to DIAL MODE and press 3. Press or . . to select TONE DIAL or PULSE DIAL and press to confirm. 6.5 Recall mode Depending on your country and network operator, your C12 has the recall time set as 600 ms (TIMED BR,2).
6.8 Eco mode Your C12 offers ECO mode function which reduces the transmitted power and energy consumption when switched on. To switch Eco mode on: 1. Press , scroll to SETUP and press 2. Scroll to ECO MODE and press 3. Press or . . to select ON or OFF and press to confirm. Eco mode ON NOTE When ECO mode is set to ON, the handset range will be reduced. On the handset display when ECO mode is switch off the circle around the disappears.
6.
7. Clock & alarm If you have subscribed to Caller ID Service, the date and time will be set on all your handsets whenever a call is received. You can also manually set the date and time on the individual handsets. 7.1 Set the date 1. Press DATE SET. , scroll 2. Press to select. to DATE--TIME and press . The display shows to confirm. 3. Enter the date (e.g. 12--08 for 12th of August) and press 7.2 Set the time 1. Press 2. Scroll , scroll to DATE--TIME and press to CLOCK SET and press .
8. Caller ID and the Calls list IMPORTANT To use Caller ID, you must first subscribe to the service from your network provider. A subscription fee may be payable. To ensure that the caller’s name is displayed, make sure you have stored the full telephone number, including the area code in the phonebook. If the call is a withheld call, WITHHELD will be displayed. If the number is unavailable, UNAVAILABLE will be displayed. If the call is from an international number, INT’L will be displayed.
• If the caller’s number exactly matches an entry stored in the phonebook, the display will alternate between the name and the to see the caller’s number. number. Press • If the telephone number is longer than 12 digits, icon is displayed. to see the remaining digits. Press • Press again to see the time and date of the call. • Press again to access the option to store the entry in your phonebook. 8.2.2 Dial a number in the Calls list to open the Calls list. 1. Press 2.
9. Using additional handsets You can register up to five handsets to your C12 base to extend your phone system without having to install extension sockets for each new phone. Each C12 handset can be registered with up to four bases. You can then select the base you prefer to use. If you have purchased a C12 multiple pack, all additional handsets come preregistered to the base. If you have purchased an additional handset separately, you must register it to your C12 base before it can be used. 9.
9.2 Register a different make of handset to your C12 base IMPORTANT DECT GAP Profile only guarantees that basic calling functions will work correctly between different makes / types of handset and base. There is a possibility that certain features such as Caller ID will not work correctly. On the base: for 3 seconds until you hear two beeps. The base will 1. Press and hold remain in registration mode for 90 seconds.
10. Help No dial tone • • • Use only the telephone line cord supplied. Check that the telephone line cord is connected properly. Check that the mains power is connected properly and switched on. No display • Check that the batteries are inserted correctly and fully charged. Use only approved rechargeable batteries supplied. • • Check that the handset is switched on. Press and hold . Reset the base by removing the batteries and disconnecting the mains power.
Handset does not ring • The handset ringer volume may be set to Off, see page 22. Base unit does not ring • The base ringer volume may be set to Off, see page 25. Noise interference on my phone or on other electrical equipment nearby • Place your C12 at least one metre away from electrical appliances or any metal obstructions to avoid any risk of interference.
11. General information IMPORTANT This equipment is not designed to make emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in Singapore.
Installation Guidelines • • • • • • • • • • Read and understand all instructions and save them for future reference. Follow all warnings and instructions marked on the product. Do not install this product near a bath tub, sink, or shower. Operate this phone using only the power source that is indicated on the marking label. If you are unsure of the power supply to your home, consult with your dealer or local power company. Do not place this product on an unstable cart, stand, or table.
Environmental • • • • • • Do not expose to direct sunlight. The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage, do not place the product on antique / veneered wood. Do not place your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.
What will SUNCORP do? SUNCORP or its authorized distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that do not conform to this limited warranty. We may use functionally equivalent reconditioned / refurbished / pre-owned or new Products, Accessories or parts.
Exclusions Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.
Technical Information How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your C12 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types, there is no guarantee of ringing, even when the REN is less than 4.
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Declaration of Conformity (DoC) Suncorp declares that the following products: Brandname: Type: Motorola C1201, C1202, C1203 and C1204 Descriptions: DECT phone without telephone answering machine (C120x) and their multi-handset versions.
Manufactured, distributed or sold by Suncorp Technologies Ltd., official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Mobility LLC. All rights reserved.
