Digital Cordless Telephone with Digital Answering Machine Motorola C2 For C2011, C2012, C2013 and C2014 Warning: Charge the handset for 24 hours before use.
Welcome... to your new Motorola C2010 Digital Cordless Telephone with Digital Answering Machine! • Digital answering machine with up to 30 minutes recording time for high quality message recording. • 100 Name and Number phonebook. • Bright backlit display. • Speakerphone for hands-free conversations. • Zoom font when dialling for improved legibility. • Copy phonebook entries between handsets. • All handsets are fully cordless for locating anywhere within range. • Screensaver clock display.
This user guide provides you with all the information you need to get the most from your phone. To set up your phone, follow the simple instructions in ‘Getting Started’, on the next few pages. IMPORTANT Only use the telephone line cord supplied.
1. Getting started......................................................... 7 2. Getting to know your phone................................ 11 3. Using the phone .................................................... 18 3.1 Switch the handset on / off........................................................... 18 3.2 Calls................................................................................................. 18 3.2.1 Make a call...........................................................
5. Calls list................................................................... 28 5.1 5.2 5.3 5.4 5.5 5.6 6. Agenda.................................................................... 31 6.1 6.2 6.3 6.4 6.5 6.6 7. New calls alert................................................................................ 28 Dial a number in the Calls list....................................................... 28 View the details of an entry...............................................
10. Using additional handsets.................................. 42 10.1 10.2 10.3 10.4 Registering an additional handset............................................... 42 Register a different make of handset to your C2010 base......... 42 Select a base.................................................................................. 43 De-register a handset.................................................................... 43 11. Using the answering machine..............................
1. Getting started IMPORTANT Do not place your C2010 in the bathroom or other humid areas. Location You need to place your C2010 base within 2 metres of the mains power socket and 1.8 metres from the telephone wall socket so that the cables will reach. The socket-outlet shall be installed near the equipment and shall be easily accessible. Make sure that it is at least 1 metre away from other electrical appliances to avoid interference.
1. Plug the telephone line cord into the socket marked of the base. on the underside on the underside of 2. Plug the power adaptor into the socket marked the base and plug the other end into the mains power wall socket. Switch on the mains power. Installing and charging the handset 1. Remove the battery cover from the back of the handset and insert the rechargeable Ni-MH battery cells supplied. Please note the ’+’ and ’-’ markings inside the battery compartment and insert in the correct direction.
2. Remove the battery cover from the back of the handset and insert the 2 x AAA NiMH rechargeable batteries supplied. Please note the ’+’ and ’-’ markings inside the battery compartment and insert in the correct direction. 3. Slide the battery cover back into place. 4. If you are charging the batteries for the first time, place the handset on the charger to charge for at least 24 hours continuously. icon will appear steady on the 5. When the handset is fully charged, display.
If you do not have a Caller ID service, you can set the date and time manually. 1. Press Menu, scroll to Clock & Alarm and press Select. 2. Date & Time is highlighted. Press Select. 3. Enter the date using the format DD/MM/YY e.g. 04/08/12 for 4 August 2012 and press Save. 4. Enter the time (HH:MM) and press Save. If the current time format setting is 12 hour, scroll am or pm. 5. Press to return to standby. Your C2010 is now ready for use.
2. Getting to know your phone Overview of your handset A B C D H E I J F K G L M A Earpiece B Display See page 13 for an overview of the display icons. C Redial list / Scroll up / Volume up / Pause In standby mode, press to open the redial list. Scroll up through lists and menus. During a call, press to increase the earpiece and hands-free volume. When the phone is ringing, press to increase the handset ringer volume. Press and hold to enter a pause (P) when pre-dialling or storing numbers.
F Pulse to Tone dialling / * During a call, press and hold to switch from pulse dialling to tone dialling. Dial a *. G Intercom Press to make an internal call. H Phonebook menu / Clear / Back / Right softkey In standby mode, press to open the phonebook menu. Clear incorrect input during text editing. Return to previous menu. I End / Exit / Switch handset on/off End a call. When in a menu, go back to standby mode. Press and hold to switch handset off (when in standby) or on.
Handset LCD Display Steady when the handset is registered and within range of the base. Flashes when handset is out of range or searching for the base Displays when ECO mode is on. Handset ringer volume is Off. Displays when in hands-free mode. Displays when the answering machine is on. The alarm clock has been set. The keypad is locked. Displays when you have new answering machine messages. Displays when you have new voicemails.1 Displays when you have missed calls and new number(s) in the Calls list.
Overview of the base A B F C D G E H I J A LED Indicates when the answering machine is on or off, and when you have messages. Status Action 0 Answering machine on - Answering machine off B Volume Up Adjust playback volume. C Answering machine On / Off Switches the answering machine on / off.
H Skip forward Press to skip forward through your answering machine messages. I Skip back Press to skip backward through your answering machine messages. J Play / Pause Play or pause recorded messages. Navigating the menu Your C2010 has an easy to use menu system on the handset. Each menu has a list of options, which you can see on the menu map on the following page. When the handset is in standby: 1. Press the left softkey Menu. The main menu is opened. 2.
Menu map Answer Machine Play Play All Answer On/Off Record Memo Outgoing Message Delete Messages Answer Settings Language Answer Mode Answer Delay Message Alert Remote Access Calls Lists Missed Calls Received Calls Dialled Calls Delete Calls Agenda If there is an event, select Options.
Settings Set Handset Set Base Ringtone Ringtone Ringer volume Ringer volume Receiver Volume Dialling Mode Handset name Ring Priority Language Recall Mode Screensaver System PIN Light Timeout Master Reset Auto Talk ECO Mode Key Beep PBX Access Code Registration Register Handset Select Base De-register Names Press Names during a call From menu in standby: Phonebook list is displayed, Search select Opt
3. Using the phone NOTE Your handset will automatically time the duration of all external calls, the call timer will display on the screen. When the call ends, the total duration of your talk time is shown for 5 seconds. 3.1 Switch the handset on / off Press and hold to switch the handset on or off. 3.2 Calls 3.2.1 Make a call 1. Press . 2. When you hear the dial tone, dial the number. 3.2.2 Preparatory dialling 1. Dial the number first.
3.4 Secrecy You can mute your handset so that you can talk to someone nearby without your caller hearing. 1. During a call, press Secrecy. The display shows Secrecy On and your caller cannot hear you. 2. Press Off to resume your call. 3.5 Intercom 3.5.1 Make an internal call If you have more than one handset registered to the base, you can make internal calls between two handsets. Internal Call and Handset X displays to indicate an internal call. 1.
4. If there is no answer from the other handset, press to return to your external caller. 5. Press to end the call. 3.6 Hands-free speakerphone Hands-free lets you talk to your caller without holding the handset. It also enables other people in the room to listen to the conversation. 3.6.1 Make a hands-free call twice. 1. Dial the number and then press icon is displayed and you will hear the call over the handset loudspeaker. 2. Press to switch the call between the earpiece and hands-free. 3.
3.7.1 View or dial an entry 1. Press to open the Redial list. 2. The last number dialled is highlighted. 3. Scroll 4. Press or to the entry you want. to dial the entry or press Back to return to standby. NOTE If the caller’s number exactly matches an entry stored in the phonebook, the name is displayed. Press twice to see the caller’s number. 3.7.2 Copy a Redial list number to the phonebook to open the Redial list. 1. Press 2. Scroll or to the entry you want. 3. Press Options.
1. Press and hold . icon is displayed. 2. To unlock the keypad, press Unlock. The display shows Press # to Unlock Keys. 3. Press within 3 seconds. 3.9 Paging / Find handset You can alert a handset user that they are wanted or locate a missing handset. Paging calls cannot be answered by a handset. 1. Press on the base. All handsets registered to the base will ring and display Paging Call. 2. To stop the ringing, press button on the handset.
4. Phonebook You can store up to 100 names and numbers in the phonebook. Names can be up to 12 characters long and numbers up to 24 digits. You can also select different ringer melodies for the phonebook entries. 4.1 Store a name and number If the C2010 is connected to a switchboard, you may need to enter a pause in a number. This gives the switchboard time to find an outside line. A pause is normally stored after the switchboard access code (e.g. 9). When storing a until the display shows P.
CHARACTER MAP Key Case L/U Assigned characters and symbols .,-?!¡¿’@:;/1 L abc2äæåàç U ABC2ÄÆÅÇ L def3èé U DEF3É L ghi4ì U GHI4 L jkl5 U JKL5 L mno6öøòñ U MNO6ÖØÑ L pqrs7ß U PQRS7 L tuv8ùü U T UV 8 Ü L wxyz9 U W XY Z 9 L/U Space 0 short press to switch between Abc, abc, ABC and 123 mode L/U L = Lower case U = Upper case 4.2 View the details or dial an entry 1. In standby, press . The first entry is highlighted on the display. or to the entry you want. 2.
4. Show Details is highlighted. Press Select. The name, number and ringtone of the entry are displayed. 5. Press to dial the displayed entry or press to return to standby. 4.3 Search an entry 1. Press Names to enter the phonebook menu. 2. Search is highlighted. Press Select. The first entry is highlighted on the display. 3. Enter the first letter of the name to search alphabetically then scroll to the exact entry. 4. Press to dial the displayed entry or press or to return to standby. 4.
NOTE If an entry with the same number is already stored in the receiving handset, it will not be copied. 4.6 Assign a ringtone 1. In standby, press . The first entry is highlighted on the display. 2. Enter the first letter of the name to search alphabetically then scroll to the exact entry. Press Options. 3. Scroll or to Ringtone and press Select. or to the ringtone you want and press Select. 4. Scroll The ringtone is saved. to return to standby. 5. Press 4.7 Delete an entry 1.
4. Scroll or to Quickdial, press Select. 5. Scroll or to Key X where the entry is stored, press Select. 6. Scroll or to Clear Entry, press Select to confirm. 7. Press to return to standby. 4.10 Access the phonebook during a call 1. During a call, press Names. 2. Press Options and scroll Delete Entry. or to select Add Entry, Show Details, Edit Entry or 4.11 Copy the phonebook to another handset 1. Press Names to enter the phonebook menu. 2. Scroll to Copy Phonebook and press Select. 3.
5. Calls list If you have subscribed to Caller ID service, and provided the identity of the caller is not withheld, the number of the caller will be displayed together with the date and time of the call (if provided by the network). NOTES If the caller’s number is stored in your phonebook along with a name, the name will also be displayed. If the number is unavailable, Unavailable will be displayed. If the caller has withheld their number, Withheld will be displayed.
5. Press to dial the number. 5.3 View the details of an entry 1. Press Menu, scroll or 2. Scroll you want. to Calls Lists and press Select. to highlight the Calls list (Missed Calls, Received Calls, Dialled Calls) 3. Press Select to confirm. The most recent number or name if stored in the phonebook is displayed. 4. Scroll or to the entry you want and press Options. 5. Display shows Show Details. Press Select. The number (or name if stored in the to see the date and time of the call.
5.6 Delete the entire Calls list 1. Press Menu, scroll 2. Scroll to Calls Lists and press Select. to Delete Calls and press Select. or to highlight the Calls list (Missed Calls, Received Calls, Dialled Calls or 3. Scroll All Calls) you want. 4. Display shows Delete All Calls ?. Press Yes to confirm. 5. Press Calls list to return to standby.
6. Agenda 6.1 Add a new event Use the C2010 to remind you of details of up to five events such as birthdays, anniversaries or appointments. Up to 24 characters can be entered as the subject. 1. Press Menu, scroll to Agenda and press Select. 2. If no previous event is stored, Add Event is highlighted. Press Select. Or If events are already stored, they are listed. Press Options. Add Event is highlighted. Press Select. 3. Enter the subject and press Save. 4. Enter the date (DD/MM) and press Save.
to the event you want and press Options. If required, scroll to Show Details and press Select. The description, date and time of 3. Scroll the agenda are displayed. 4. Press to return to standby. 6.4 Edit an event 1. Press Menu, scroll to Agenda and press Select. 2. Stored events are displayed. The first event is highlighted on the display. to the event you want and press Options. If required, scroll 3. Scroll to Edit Event and press Select. 4. Edit the subject and press Save.
7. Clock & Alarm If you have subscribed to your network’s Caller ID service, the base automatically sets the date and time of all handsets when you receive the first call. You can also manually set the time on the individual handsets. 7.1 Set the date and time 1. Press Menu, scroll to Clock & Alarm and press Select. 2. Date & Time is highlighted. Press Select. 3. Enter the date using the format DD/MM/YY e.g. 04/08/12 for 4 August 2012 and press Save. 4. Enter the time (HH:MM) and press Save.
7.3 Time format 1. Press Menu, scroll to Clock & Alarm and press Select. 2. Scroll to Time Format and press Select. 3. Scroll or 4. Press to 12 Hour or 24 Hour and press Select. to return to standby.
8. Handset settings 8.1 Handset ringtone You can set different ringtones for external calls and internal calls. Select from 20 handset ringtones. You will hear a sample ring as you scroll to each ringtone. 1. Press Menu, scroll to Settings and press Select. 2. Set Handset is highlighted. Press Select. 3. Ringtone is highlighted. Press Select. 4. Scroll or to External Call or Internal Call and press Select. 5. Scroll or to the ringtone that you want and press Select. 6.
A name can be up to 10 characters long. 1. Press Menu, scroll to Settings and press Select. 2. Set Handset is highlighted. Press Select. 3. Scroll to Handset Name and press Select. 4. Enter the name and press Save. Press Clear to delete a character, or press and hold Clear to delete all characters. 5. Press to return to standby. 8.5 Display language The available languages include: English, Deutsch, Français, Italiano, Nederlands, Español, Türkçe, Ελληνικά and Português. 1.
8.8 Auto talk With Auto Talk switched on, you can answer a call just by lifting the handset to answer off the base or charger. If switched off, you will have to press a call. 1. Press Menu, scroll to Settings and press Select. 2. Set Handset is highlighted. Press Select. 3. Scroll to Auto Talk and press Select. 4. Scroll or 5. Press to Off or On then press Select. to return to standby. 8.9 Key beep When you press a button on the C2010 handset, you will hear a beep. You can switch it on or off.
9. Base settings 9.1 Base ringtone Select from 5 base ringtones. You will hear a sample ring as you scroll to each ringtone. 1. Press Menu, scroll 2. Scroll to Settings and press Select. to Set Base and press Select. 3. Ringtone is highlighted. Press Select. 4. Scroll 5. Press or to the ringtone that you want and press Select. to return to standby. 9.2 Base ringer volume The base has 5 ring volume settings plus Off. 1. Press Menu, scroll to Settings and press Select. 2.
4. Scroll or to All Handsets or Select Handset then press Select. If you choose Select Handset, all available handsets are displayed. • Scroll or to the handset you want then press Select. • Scroll or to the number of rings that you want to set: 2, 4 or 6 Rings and press Select. 5. Press to return to standby. 9.5 Recall mode Recall is useful to access certain network services and PABX / switchboard services.
9.7 Restore default settings You can restore the C2010 to its default (original) settings. Resetting the C2010 will not affect the phonebook or Calls list, and all handsets registered to the base will be retained. Only the handset and base settings will be reset. 1. Press Menu, scroll to Settings and press Select. 2. Scroll to Set Base and press Select. 3. Scroll to Master Reset and press Select. 4. Select Yes to confirm or No to cancel. 5.
9.
10. Using additional handsets Up to 5 handsets can be registered to one base station. Additional handsets must be registered to the base before you can use them. • The instructions described below apply specifically to the C2010 handset. If you wish to register another manufacturer’s handset, the instructions may vary. In this case, please refer to the instruction manual of the additional handset. • The System PIN is required to register or unregister handsets. The default PIN is 0000. 10.
On the base: 1. Press and hold until the base emits a double beep. The base will remain in registration mode for 90 seconds. On the handset: Follow the registration instructions given in your handset’s user guide. 10.3 Select a base You can register the C2010 handset with up to 4 bases. Once registered, you can switch between bases, for example, bases at home and at work. 1. Press Menu, scroll 2. Scroll to Registration and press Select. to Select Base and press Select. 3.
11. Using the answering machine The C2010 answering machine records unanswered calls when it is activated. It can store up to 59 messages within the maximum recording time of 30 minutes. Each message can be up to 3 minutes long. Your personalised outgoing messages can be up to 3 minutes long. You can operate your answering machine from: • the base. • the handset. • remotely, from another phone (see page 49). 11.1 Base control keys Press to switch the answering machine on/off.
NOTE Alternatively, press on the base to switch on the answering machine. 11.3 Answer delay Answer delay sets the number of times the C2010 will ring before the answering machine picks up your call and starts playing the outgoing message. You can change this setting to between 2 - 9 rings or Time Saver. The default setting is 6 rings. 1. Press Menu, the display shows Answer Machine, press Select. 2. Scroll to Answer Settings and press Select. 3. Scroll or to Answer Delay and press Select. 4.
11.6 Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call. The C2010 comes with 2 pre-recorded outgoing messages, or you can record your own. 11.7 Record a personalised outgoing message You can record personalised outgoing messages up to 3 minutes long for your callers. The personalised OGM will only play if you set your C2010 to Personal OGM in the answer mode menu.
11.9 Play or delete your personalised outgoing message Deleting a personalised outgoing message automatically reinstates the pre-recorded outgoing message, if you have set the personalised outgoing message as your announcement before. You cannot delete a pre-recorded message. 1. Press Menu, the display shows Answer Machine, press Select. 2. Scroll to Outgoing Message and press Select. 3. Scroll to Play and press Select. 4. Scroll or 5. Scroll to Personal OGM and press Select.
5. Your memo is played back. If you want to delete it, press Delete during playback. If you press Save or wait for the message to play back, it will be saved. 6. Press to return to standby. NOTE When a memo is played back, Memo is displayed on the handset. 11.12 Call screening When the answering machine is on and takes a call, you can use the loudspeaker to listen to the caller leaving a message. You can then identify the caller and decide whether to take the call in person. 1.
NOTE Alternatively, you may use press the following keys on your handset during playback: To pause To resume To repeat message To play previous message To delete current message To play next message 11.14 Delete all old messages Answering machine messages that are not deleted are automatically saved. New messages or existing messages that have not been played back cannot be deleted. 1. Press Menu, the display shows Answer Machine, press Select. 2.
3. Use the following keys to operate your answering machine: Operation DTMF Code * 1 2 3 4 5 6 7 8 9 0 To enter remote access mode No action To play all messages To play new messages To skip back during messages To delete during messages To skip forward during messages No action No action To switch answer machine off To switch answer machine on NOTES If you have any new messages they will be played after you have entered your remote access PIN code.
7. Re-enter the new PIN and press Save. 8. Press to return to standby. NOTES This PIN is different from the System PIN used when resetting the unit or when registering / de-registering handset. It is advisable to make a note of your new PIN code and keep it somewhere safe. If you reset you C2010, your remote access PIN will default to 0000.
12. Help No dial tone • • • Use only the telephone line cord supplied. Check that the telephone line cord is connected properly. Check that the mains power is connected properly and switched on. No display • Check that the batteries are inserted correctly and fully charged. Use only approved rechargeable batteries supplied. • • Check that the handset is switched on. Press and hold . Reset the base by removing the batteries and disconnecting the mains power.
Cannot register a handset to the base • • • You can register up to a maximum of 5 handsets to a C2010 base. You must de-register a handset in order to register a new one, see page 43. Check that you have entered the correct PIN code (default = 0000). Check that you are at least one metre away from other electrical equipment to avoid interference when registering. Handset does not ring • The handset ringer volume may be set to Off, see page 35.
13. General information IMPORTANT This equipment is not designed to make emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in Europe.
• • • • • • • • • Follow all warnings and instructions marked on the product. Do not install this product near a bath tub, sink, or shower. Operate this phone using only the power source that is indicated on the marking label. If you are unsure of the power supply to your home, consult with your dealer or local power company. Do not place this product on an unstable cart, stand, or table. This product may fall, causing serious damage to the product.
• • • • recommend that to avoid damage, do not place the product on antique / veneered wood. Do not place your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces. Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms. Do not expose your product to fire, explosives or other hazardous conditions.
What Other Limitations Are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED.
sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola or SUNCORP are excluded from coverage. Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage.
Declaration of Conformity (DoC) Suncorp declares that the following products: Brandname: Type: Motorola C2011, C2012, C2013 and C2014 Descriptions: DECT phone with telephone answering machine (C201x) and their multi-handset versions.
Manufactured, distributed or sold by Suncorp Technologies Ltd., official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Mobility, Inc. All rights reserved.
