Operation Manual

63
Help
14. Help
No dial tone
• Useonlythetelephonelinecordsupplied.
• Checkthatthetelephonelinecordisconnectedproperly.
• Checkthatthemainspowerisconnectedproperlyandswitchedon.
No display
• Checkthatthebatteriesareinsertedcorrectlyandfullycharged.Useonly
approvedrechargeablebatteriessupplied.
• Checkthatthehandsetisswitchedon.Pressandhold .
• Resetthebasebyremovingthebatteriesanddisconnectingthemains
power.Waitforaround15secondsbeforeconnectingitagain.Allowup
tooneminuteforthehandsetandbasetosynchronize.
icon ashes and the dispaly shows searching
• Handsetisoutofrange.Moveclosertothebase.
• Makesurethatthehandsetisregisteredtothebase,seepage44.
• Checkthatthemainspowerisconnectedproperlyandswitchedon.
Keypad does not seem to work
• Checkthatthekeypadlockisnoton,seepage22.
icon is not scrolling during charge
• Adjustthehandsetslightlyonthebase.
• Cleanthechargingcontactswithaclothmoistenedwithalcohol.
• Checkthatthemainspowerisconnectedproperlyandswitchedon.
• Thebatteryisfull.Whenthehandsetisfullycharged, iconwill
appearsteadyonthedisplay.
No Caller ID
• Checkyoursubscriptionwithyournetworkoperator,seepage29.
• Thecallermayhavewithheldtheirnumber.
• Therecordcannotbefoundinyourphonebook.Checkthatyouhavethe
correctname/numberstoredinyourphonebook,withthefullareacode.
I have forgotten my PIN!
• Removeonebattery,pressandholdthestarbuttononthehandsetand
replacethebattery.Thedisplayshows Master Reset ,press OK .Thehandset
willautomaticallyresetandthePINwilldefaultbackto0000.
Cannot register a handset to the base
• Youcanregisteruptoamaximumof5handsetstoaC5010Abase.You
mustde-registerahandsetinordertoregisteranewone,seepage45.
• CheckthatyouhaveenteredthecorrectPINcode(default=0000).
• Checkthatyouareatleastonemetreawayfromotherelectrical
equipmenttoavoidinterferencewhenregistering.