Operation Manual

64
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Handset does not ring
• ThehandsetringervolumemaybesettoOff,seepage36.
Base unit does not ring
• ThebaseringervolumemaybesettoOff,seepage40.
Noise interference on my phone or on other electrical
equipment nearby
• PlaceyourC5010Aatleastonemetreawayfromelectricalappliancesor
anymetalobstructionstoavoidanyriskofinterference.
Answering machine will not record new messages
• Istherecordingmemoryfull?Playanddeletemessages,seepage52.
• IstheOGMsettoAnswerOnly?ChangetheOGMtoAnswer&Record,
seepage51.
• Makesureyoudon’thaveanetworkansweringservicetakingthe
messages,tocheckdial1571.
Text messages cannot be sent and screen displays
Message Sending Failed!
• Thebasestationpowersupplyortelephonelinecordmightnotbe
properlyconnected.Checkthatthebasestationpowersupplyisplugged
intothemainssocketandswitchedonandthatthetelephoneisplugged
intothetelephonewallsocket.
• Theremightbeafaultontheline.Checkyourtelephonelineisworking
properly.
•
Youmighthavedeletedtheservernumberinerror.Seepage59for
instructionsonhowtoenterthenumber.
Cannot receive text
• Forsomenetworkoperator,youwillnotbeabletoreceivetextmessages
untilyouhaverstsentamessage.Therstmessagesentregistersyou
withthetextservice.
• Morethanonetextmessagingproductispluggedintotheline.Remove
otherproducts.
• Checkservicecentrenumberiscorrect.
• EnsureyouhavesubscribedtoaCallerDisplayserviceandthatitis
active.Youcancheckthisbynotingifyourphonedisplaysyourcaller’s
numberwhenyoureceiveanincomingcall.
• Ifyouareusingpersonaluserareaspleaseensureyouhavegivenpeople
youruserareanumberandthattheyareenteringittotheendofyour
telephonenumberwhensendingyouatextmessage.