User guide

22 Help
2. Scroll to Select Base and press Select .
3. All base numbers are displayed. (In use) is added to bases
where the handset was previously registered to. Scroll
or to the base you want and press Select .
4. Display shows Searching Base… . then the standby display for
that base.
De-register a handset
Use one handset to de-register another. You cannot de-register
the handset you are using.
1. Press Menu , scroll or to Registration and press Select .
2. Scroll to De-register and press Select .
3. Enter the system PIN and press OK . (Default setting =
0000)
4. Scroll or to the handset you want to de-register and
press Select .
5. Press Yes to confirm or No to cancel.
6. Press Back to return to the previous menu level or to
return to standby.
14. Help
Phone does not work
• Have you installed the batteries correctly?
• Check that the mains power is correctly connected.
No dial tone
• Is the telephone cord of the base plugged into the phone
socket?
• Check that the mains power is correctly connected to the
base and to the handset charger(s).
• Only use the telephone cord supplied with the phone.
Cannot dial out or receive calls
• Check that the mains power is correctly connected.
• The batteries may need recharging.
• Has there been a power cut? If so, place the handset back
on the base for 10 seconds and try again. If it still does not
work disconnect the batteries and mains power for 10
minutes, then reconnect and try again.
You have a dial tone, but the phone will not dial out
• You may need to change the dial mode from tone to pulse,
see page 12.
• If you are connected to a switchboard, check whether you
need to dial an access code.
Handset does not ring
• The ringer volume may be switched off, see page 11.
• Check that the mains power is correctly connected.
• Check that the line cord is connected.
• Make sure the handset is registered to the base, see
page 21.
No display
• The batteries may be flat, dead or incorrectly inserted.
Recharge or replace the batteries.
icon flashes
• Is the handset registered correctly to the base, see page 21.
• Check that the mains power is correctly connected.
• Check that the handset is within range of the base.
• The batteries are low, place the handset on the base/
charger to recharge.
icon not scrolling
• Try cleaning the charging contacts.
• Check that the mains power is correctly connected.
You hear the busy tone when you press .
• Make sure the handset is in range of the base.
• Another handset registered to your D811 base may be on
the line.
Answering machine does not record any
messages
• The memory may be full. Play and delete old messages, see
page 17.
Answering machine messages have the wrong
date and time
• Have you set the date and time? See page 13.
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your
network provider? See page 14.
• The caller may have withheld their number.
• An exact name/number match was not found in your
directory. Check that you have stored the full STD dialling
code.
Cannot register a handset to a base
• You can register a total of 5 handsets to your D811 base and
you can register your D811 handset to up to 4 bases. Check
that you have not exceeded the limits.
• Check that you have entered the correct PIN number
(default PIN 0000).
• Check that you are at least one metre away from other
electrical equipment to avoid interference when registering.
Base unit does not ring, but the lights are on
• Have you connected the telephone line correctly?
• Is the base ringer set to off?
• You may have a faulty line or socket. Try using another
socket or line.
Buzzing noise on my phone or on other electrical
equipment nearby
• Sometimes your D811 can interfere with other electrical
equipment if it is placed too close. It is recommended that
you place your D811 at least one metre away from electrical
appliances or metal obstructions to avoid any risk of
interference.
Possible problems with text
messaging
Text messages cannot be sent and screen
displays
Message Sending Failed
• The base station power supply or telephone line cord might
not be properly connected. Check that the base station
power supply is plugged into the mains socket and switched
on and that the telephone is plugged into the telephone wall
socket.
D811_IFU_EN.fm Page 22 Friday, September 7, 2007 7:37 PM