DCT 2000 Digital Consumer Terminal Installation Manual CURSOR GUIDE MESSAGES REMOTE A/B POWER INFO MENU SELECT A/B CHANNEL POWER
Graphical symbols and supplement warning marking locations on the bottom of the appliance. This symbol indicates that dangerous voltage levels are present within the equipment. These voltages are not insulated and may be of sufficient strength to cause serious bodily injury when touched. The symbol may also appear on schematics. This symbol calls attention to a critical procedure, or means refer to the instruction manual for opening or service information.
Contents Section 1 Introduction Features and Options ...................................................................................................................1-1 Using This Manual .......................................................................................................................1-2 Related Documentation ................................................................................................................1-3 Document Conventions .......................................
ii Contents Section 4 Adding the IR Blaster Option Locating the IR Receiver on the VCR ............................................................................................... 4-1 Installing the IR Blaster............................................................................................................... 4-2 Checking the Installation .............................................................................................................
Contents iii d 09: Upstream Modem Status ....................................................................................................... B-20 STARVUE II (RF) Diagnostics .................................................................................................... B-20 STARFONE Diagnostics ............................................................................................................ B-21 d d d d d 10: 11: 12: 13: 14: Application Code Modules ..................................
iv Contents Figure B-3 DCT 2000 STATUS − OSD ............................................................................................... B-4 Figure B-4 Out-of-band status − LEDs ............................................................................................ B-6 Figure B-5 OOB DIAGNOSTIC (out-of-band status) − OSD ................................................................... B-6 Figure B-6 In-band receiver digital status − LED .........................................................
Contents v Tables Table 2-1 Front panel ..................................................................................................................2-2 Table 2-2 Rear panel ...................................................................................................................2-3 Table 2-3 Options ........................................................................................................................2-5 Table 4 Remote control keys...........................................
Section 1 Introduction The Motorola DCT 2000 is an analog/digital terminal designed to support 64 and 256 QAM digital signal formats, and it can be configured to support analog descrambling. The DCT 2000 is compatible with existing Motorola analog and digital set-top terminal products. Existing set-top terminals are not affected by the new data flowing from the system to the DCT 2000s. This manual provides instructions to install the DCT 2000.
1-2 Introduction Figure 1-1 illustrates front and rear views of the DCT 2000: Figure 1-1 DCT 2000 advanced set-top terminal CURSOR GUIDE TO TV/VCR MESSAGES REMOTE A/B POWER INFO MENU AUX AUDIO IN SPDIF R L AUDIO OUT VIDEO TO RF IN SELEC T S-VIDEO RF IN CABLE IN CHANNEL POWER A/B HIGH SPEED OUT OF BAND IR TV Pass Card DATA SWI TCHED 105-125V 60Hz 4A MAX 500W MAX Using This Manual This manual provides instructions to install and configure a DCT 2000: Section 1 Introduction provide
Introduction 1-3 Related Documentation Separate instruction manuals are available for associated components.
1-4 Introduction Calling for Repairs If repair is necessary, call the Motorola Repair Facility at 1-800-227-0450 for a Return for Service Authorization (RSA) number before sending the unit. The RSA number must be prominently displayed on all equipment cartons. The Repair Facility is open from 8:00 AM to 5:00 PM Central Time, Monday through Friday. When calling from outside the United States, use the appropriate international access code and then call 956-541-0600 to contact the Repair Facility.
Section 2 Overview The DCT 2000 uses state-of-the-art digital compression technology to provide new revenue generating services. The DCT 2000 can be configured to support real time reverse path communications, providing a gateway to interactive services such as Video on Demand (VOD), Internet access, Email, home shopping, and more. This section provides illustrations and tables showing the DCT 2000 controls, displays and connectors.
2-2 Overview Table 2-1 describes the front-panel controls and LEDs: Table 2-1 Front panel Key Feature 1 A/B 2 MESSAGES Function Lights if optional switch is activated 3 Lights to indicate that a message is present Normally displays current channel number or time of day; in the diagnostic mode, displays diagnostic codes 4 REMO TE Flashes when an error-free signal is received from the remote control 5 POWER Lights when the unit is on 6 7 8 9 10 11 12 13 Displays the electronic program gui
Overview 2-3 Rear Panel Figure 2-2 illustrates the rear panel of the DCT 2000 which contains a switched power outlet; connectors for video, audio, and RF cabling; data output connectors; and IR Blaster output connector: Figure 2-2 DCT 2000 rear panel 1 3 2 4 AUX AUD IO IN TO T V/VCR 6 5 SPDIF TO RF IN S-V IDEO RF IN CAB LE IN R L AUD IO OU T V IDEO 7 8 9 HIGH SPEED OUT OF BAND IR T V Pass Card DATA 10 11 SWITCHED 105-125V 60Hz 4A MAX 500W MAX 12 13 A protective plate covers the re
2-4 Overview Key Item Function 8 Left and right audio RCA jacks used for stereo audio output R L AUDIO OUT VIDEO 9 RCA jack used to connect the DCT 2000 to a composite (baseband) video TV or a monitor; in some configurations this jack connects to a VCR T V Pass Card 10 HIGH SPEED 11 Cover for an area reserved for future use OUT OF BAND Mini-phone jacks for connecting data output from the DCT 2000 DATA IR 12 Mini-phone jack for connecting an optional IR Blaster 13 AC power outlet that c
Overview 2-5 Table 2-3 describes the function of each of the options shown in Figure 2-3: Table 2-3 Options Key Option SPDIF 1 2 Name Function SPDIF Used to deliver Dolby Digital 5.
2-6 Overview Remote Controls The basic DCT 2000 uses the DRC 400 remote control. If your system offers optional interactive applications, such as an interactive program guide, a different remote control may be required. The application provider should supply user instructions for each interactive application.
Overview 2-7 Table 2-4 describes the remote control keys: Table 4 Remote control keys Key Item 1 AUX, VCR, CABLE, or TV 2 HELP 3 POWER 4 PAGE ▲ or PAGE▼ ▼ 5 EXIT 6 Description Selects a desired device to control. The selected mode will remain active until you press another key. Displays the help screen. Turns the selected home entertainment component on or off. Pages through menu screens and the program guide. Exits a menu or program guide.
2-8 Overview Installing Batteries in Remote Control Before using the remote control, you must install two AA (1.5 V) alkaline batteries. Figure 2-5 illustrates battery access on the back of the remote control. To install batteries in an DRC 400: 1 Press and slide the battery compartment cover off. 2 Place the batteries in the compartment; be careful to observe the correct polarity. 3 Slide the battery compartment cover back into place.
Section 3 Installation This section provides instructions for installing and cabling the DCT 2000.
3-2 Installation Standard Cabling Diagram The DCT 2000 will output on either channel 3 or 4 depending on the configuration message from the control system.
Installation 3-3 STARFONE module cabling diagram Figure 3-2 illustrates the RF wiring diagram for the DCT 2000 when it has a telephone return modem: Figure 3-2 Standard wiring with a STARFONE module AUX AUD IO IN TO T V/VCR SPDIF TO RF IN S-V IDEO RF IN PHONE R L AUD IO OU T CAB LE IN V IDEO HIGH SPEED OUT OF BAND T V Pass Card DATA IR SWITCHED 105-125V 60Hz 4A MAX 500W MAX Subscriber telephone hookup From cable outlet AUDIO IN R L AUDIO OUT CABLE IN R L VIDEO IN SVIDEO IN TV For ser
3-4 Installation Standard VCR Cabling Diagram Figure 3-3 illustrates the basic cabling diagram that enables you to record the channel being viewed: Figure 3-3 Standard VCR cabling AUX AUD IO IN TO T V/VCR SPDIF TO RF IN S-V IDEO RF IN R L AUD IO OU T CAB LE IN V IDEO HIGH SPEED OUT OF BAND T V Pass Card DATA IR SWITCHED 105-125V 60Hz 4A MAX 500W MAX From cable source AUDIO IN CABLE IN AUDIO R IN L VIDEO IN R SVIDEO IN CABLE OUT AUDIO R OUT L VIDEO OUT SVIDEO OUT VCR L AUDIO OUT CAB
Installation 3-5 RF Bypass Switch VCR Cabling Diagrams Proper operation of the RF Bypass feature requires special configuration in the control system and in the EPG settings. The STARFONE return module is used in a one-way addressable system to send information to the controller through the subscriber’s telephone hookup.
3-6 Installation Figure 3-5 illustrates the cabling diagram that uses the RF return and enables viewing of an unscrambled analog channel on TV while recording another channel through the DCT 2000: Figure 3-5 Cabling with RF Bypass module (using RF return) TO T V/VCR RF OUT RF IN RF IN AUX AUD IO IN SPDIF R L AUD IO OU T V IDEO TO RF IN HIGH SPEED S-V IDEO CONV IN CAB LE IN DATA From cable source AUDIO IN CABLE IN R AUDIO IN L R VIDEO IN SVIDEO IN CABLE OUT VIDEO OUT SVIDEO OUT VCR D
Installation 3-7 A/B In Module Cabling Diagrams The A/B In module is commonly used in dual-cable systems.
3-8 Installation Figure 3-8 illustrates a DCT 2000 when the return is on Cable B: Figure 3-8 A/B In module with return on Cable B Cable A AUX AUD IO IN TO T V/VCR SPDIF A TO RF IN S-V IDEO CABLE IN RF HIGH SPEED OUT OF BAND IN B R L AUD IO OU T CAB LE IN Cable B (Return) AUDIO IN R L AUDIO OUT CABLE IN R L VIDEO IN SVIDEO IN TV DCT 2000 Installation Manual V IDEO T V Pass Card DATA IR SWITCHED 105-125V 60Hz 4A MAX 500W MAX
Installation 3-9 Dual A/B-RF Bypass Module Cabling Diagrams The Dual A/B-RF Bypass module is commonly used in dual-cable systems. Both Cable A and Cable B are cable signals coming from the service provider. The service provider determines which source will be the return cable. Choose the cabling diagram that matches the return configuration you need. The Dual A/B cable system using a STARFONE module utilizes the telephone modem as the return path to the service provider.
3-10 Installation Figure 3-10 illustrates a DCT 2000 with the Dual A/B RF Bypass module when the return is on Cable A: Figure 3-10 Return on Cable A A AUX AUD IO IN TO RF OUT T V/VCR SPDIF TO RF IN S-V IDEO RF IN R L AUD IO OU T CAB LE IN B V IDEO HIGH SPEED OUT OF BAND IR T V Pass Card DATA SWITCHED 105-125V 60Hz 4A MAX 500W MAX Cable A (Return) Cable B AUDIO IN R L AUDIO OUT CABLE IN R L VIDEO IN SVIDEO IN TV Figure 3-11 illustrates a DCT 2000 with a Dual A/B RF Bypass module whe
Installation 3-11 Composite Baseband and S-Video Cabling Diagrams Connecting the DCT 2000 using the baseband RCA type outputs enables the subscriber to experience stereo and Dolby Surroundâ sound on digital channels when available.
3-12 Installation Figure 3-13 illustrates the baseband audio and video outputs of the DCT 2000 that are available to connect to a VCR: Figure 3-13 Composite VCR cabling See appropriate cable diagram AUX AUD IO IN TO T V/VCR SPDIF TO RF IN HIGH SPEED S-V IDEO RF IN T V Pass Card V IDEO R L AUD IO OU T CAB LE IN OUT OF BAND DATA IR SWITCHED 105-125V 60Hz 4A MAX 500W MAX Either or CABLE IN CABLE OUT R AUDIO IN L AUDIO R OUT L VIDEO IN SVIDEO IN VIDEO OUT SVIDEO OUT VCR Either or AUDIO
Installation 3-13 Stereo Cabling Diagram (Baseband) This audio configuration does not provide for a TV playing through the stereo.
3-14 Installation This audio configuration enables the TV to play through the stereo.
Installation 3-15 When all of the RCA audio connectors on the back of the stereo receiver are used, the DCT 2000 enables audio to pass through an external device such as a CD player. In this configuration, a subscriber’s CD player can be played through the DCT 2000 to a stereo receiver.
3-16 Installation Dolby Digital Cabling Diagrams The DCT 2000 can deliver Dolby AC-3 audio to a Dolby Digital stereo receiver using the SPDIF RCA connector. Because the SPDIF does not carry audio for analog channels, use both the baseband L/R audio and the SPDIF connectors when connecting the DCT 2000 to a digital receiver. PCM audio and AC-3 are the operation modes for the SPDIF connector. PCM audio mode is the default setting from the factory.
Installation 3-17 Using this configuration the audio/video signals are passed through the digital receiver to enable the VCR record and playback features.
3-18 Installation Operational Check The operational check tests the communication link between the remote control and the DCT 2000. The procedures verify the DCT 2000 response to remote control commands. Table 3-2 lists the operational check procedures: Table 3-2 Operational check Feature Testing Procedure Power on § § § Press POWER to turn on the DCT 2000. § Tune to several channels by entering the channel number with the numeric keys on the remote control.
Section 4 Adding the IR Blaster Option The IR Blaster provides control of the subscriber’s VCR from the DCT 2000. It consists of a low-power infrared transmitter attached to a six-foot cord and a mounting bracket. The mounting bracket is a clear plastic holder with a pad of adhesive tape for installing the IR Blaster near the VCR IR receiver. A mini-pin connector at the end of the cord connects the IR Blaster to the DCT 2000.
4-2 Adding the IR Blaster Option Installing the IR Blaster To install the IR Blaster: 1 Fit the transmitter into the mounting bracket (refer to Figure 4-1). 2 Plug the mini-pin connector into the IR jack on the rear panel of the DCT 2000 rear panel (refer to Figure 4-2).
Section 5 Tr o u b l e s h o o t i n g This section provides information to assist you in quickly detecting, isolating, and resolving error conditions that might occur when using the DCT 2000. If you need assistance, call TRC at 1-888-944-HELP (1-888-944-4357). Table 5-1 is a list of possible problems and solutions: Table 5-1 Troubleshooting guidelines Problem Possible Solution No power to the DCT 2000 Check the power outlet for AC power.
Appendix A Specifications Input frequency 54 through 860 MHz (excluding data carrier frequency) HRC/IRC frequency assignments Downloadable Number of channels 136 carriers per cable, 1 or 2 cables Analog 1 channel per carrier Digital More than 1 channel per carrier, content dependent Dual A/B cable switching Optional A/B (field upgradeable) Input analog video level 0 dBmV through +15 dBmV Input analog sound level –17 dBmV through +2 dBmV Average digital input level –10 dBmV through +5 dBmV
A-2 Specifications Operating environment range Temperature 0° through 40°C (32° through 104°F) Humidity 5 through 95% (noncondensing) ac voltage 105 through 125, 60 Hz Power dissipation 35 W at 115 Vac Surge protection Provided on power supply and RF ports Size 17.13 × 13.25 × 2.75 inches Weight 8.
Appendix B Diagnostics This section describes the diagnostics designed to confirm proper installation of the DCT 2000. The diagnostics include checking error states and signal integrity, as well as provisions to identify the DCT 2000 on the network and to verify communications with the headend. The diagnostic information is displayed on the front-panel LEDs and the On-Screen-Display. For diagnostics provided in this appendix: § All indicators are in decimal notation unless otherwise noted.
B-2 Diagnostics Navigating the Diagnostics Figure B-1 illustrates the OSD DIAGNOSTICS Main menu: Figure B-1 DIAGNOSTICS Main menu − OSD DIAGNOSTICS 01 GENERAL STATUS 02 OOB STATUS 03 IN BAND STATUS 04 IN BAND ERROR 05 UNIT ADDRESS 06 FIRMWARE VERSION 07 CURR CHANNEL STAT 08 RENEWABLE SECURITY 09 UPSTREAM MODEM 10 APP CODE MODULES 11 MEMORY CONFIG 12 KEYBOARD/LED 13 INTERACTIVE INFO (Available only on firmware v 06.x) 14 MAC FREQ TABLE (Available only on firmware v 0.6.
Diagnostics B-3 Table B-2 lists the LED and provides a description of each diagnostic.
B-4 Diagnostics d 01: DCT 2000 General Status This diagnostic indicates the general status of the DCT 2000.
Diagnostics B-5 Table B-3 lists the error codes: Table B-3 Error codes Initialization status errors Error Code OSD Cause Remedy E 00* NO ERROR Indicates normal condition after initialization Not applicable E 01* NOT CONNECTED DCT 2000 did not receive a connect message Send a connect message Restore out-of-band signal E 02 PWR CYCLE Init Error Box needs a Power Cycle to recover E 03 DRAM DRAM error Not used at this time E 04 DPSRAM DP-SRAM error Not used at this time E 07 ROM ROM
B-6 Diagnostics d 02: Out-of-Band Receiver Status This diagnostic indicates the status of the out-of-band control channel.
Diagnostics B-7 Data Activity and EMM Data Activity Indicators The LED EMM Data Activity indicator is lit when a message is present and the Data Activity indicator shows receipt of a message. The OSD indicates with a *, that data has been received. The indicators cover all packet processors regardless of which stream they are monitoring and are cleared when you enter the diagnostic.
B-8 Diagnostics d 03: In-Band Receiver Status The DCT 2000 displays the in-band diagnostics for the last attempted channel tune. If a digital carrier is not present, the diagnostics indicate the carrier lock is analog. When the carrier lock is analog, all fields for digital, other than a carrier lock channel, are blank.
Diagnostics B-9 In-Band Data Activity Indicator − LED and OSD The in-band data activity indicator lights when the DCT 2000 is receiving a message. The indicator is blank when you enter this diagnostic and three seconds after receiving the last message. The indicator covers all packet processors regardless of which stream they are monitoring.
B-10 Diagnostics PCR Lock − OSD Only The PCR lock indicates a program-clock-reference lock with the current digital datastream. Signal-To-Noise Ratio (SNR) and Automatic Gain Control (AGC) − OSD Only The SNR displayed on the OSD is a rough estimate of the carrier signal-to-noise ratio. The SNR displayed is a measure of the QAM cluster variance, which is proportional to the signal-to-noise ratio. The AGC value roughly indicates the received signal level. Analog channels display analog for carrier lock.
Diagnostics B-11 Figure B-9 shows the receiver status error count on the OSD: Figure B-9 In-band receiver status error count short term OSD IN-BAND RCVR STATUS SHORT-TERM ERROR COUNT 3456 LONG TERM ERROR COUNT 7890 When there is no carrier lock, the error count displays four dashes (−−−−). d 05: Unit Address This diagnostic displays the 16-digit (40-bit) unit address of the DCT 2000. It displays in five parts on the four-section LED. The address display stays on each section for five seconds.
B-12 Diagnostics On the unit address OSD, the unit, network, and TV PassCard (TvPC) addresses are in decimal form (13 address digits and three check digits). The multicast 16-bit address is in TCP/IP decimal byte form. Figure B-11 illustrates the unit address OSD: Figure B-11 Unit address OSD DCT 2000 UNIT ADDRESS: 123-45678-90123-456 Network Address: 123-45678-90123-456 TvPC: 123-45678-90123-456 Multicast 16 Address: 255.255 255.255 255.255 255.255 nnnn 255.255 255.255 255.255 255.
Diagnostics B-13 d 06: Firmware Version This diagnostic displays dENA firmware version 06.xx. Figure B-12 illustrates that the LEDs alternate between displaying the firmware version number and the characters dENA: Figure B-12 dENA firmware version LEDs P MUTE MUTE Alternating with P MUTE Major revision number MUTE Minor revision number This menu option available only on 06.xx series firmware.
B-14 Diagnostics d 07 Current-Channel Status This diagnostic gives the instantaneous status of the last attempted channel tune on the in-band tuner. The status shows channel type (analog/digital), acquisition state, purchasable indicator, preview indicator, parental control status, and mute status.
Diagnostics B-15 Acquisition States Table B-11 lists the acquisition states: Table B-11 Acquisition states 2 n d LED State n Not connected I Initialized to acquire the program C Configured to acquire the program A Acquiring the program d Not authorized for the program S Authorized for analog program E Authorized for encrypted digital program U Unencrypted digital program Purchasable Indicator − LED and OSD Table B-12 lists the purchases indicator: Table B-12 Purchasable status − LED and
B-16 Diagnostics Current Channel Status OSD The current channel status OSD has the following fields: § The TYPE field indicates whether the current channel is analog or digital. § The STATUS field indicates the current channel acquisition/authorization state. § The ddd CONNECTED field indicates whether the DCT 2000 is connected or disconnected. If the value is connected, the program is viewable. § The PARENT CONTROL field indicates whether the current channel is parentally controlled.
Diagnostics B-17 Current channel status − OSD fields Table B-14 lists the current channel status OSD fields: Table B-14 Current channel status − OSD fields OSD variables State aaa Analog − blank For digital only: n ENC − encrypted n UNE − unencrypted bb current epoch authorization reason in the current_epoch_auth_reason field.
B-18 Diagnostics d 08: Renewable Security System The renewable security system includes a TvPC card that returns the security status to current. The status LED includes whether the TvPC is required, the mode, status, and version.
Diagnostics B-19 TvPC Required − LED and OSD Table B-15 shows how the LED and OSD indicate whether further operation of the DCT 2000 requires the TvPC: Table B-15 TvPC required LED OSD Status n NOT REQUIRED TvPC not required Y IS REQUIRED TvPC is required Current Mode Table B-16 lists the current mode as displayed on the LED and the OSD: Table B-16 Current mode LED OSD Status A STAND ALONE Stand alone S SUPPORT Support n NOT MATED Not mated TvPC Status Table B-17 shows the TvPC stat
B-20 Diagnostics d 09: Upstream Modem Status These diagnostics display the appropriate set of STARVUE II (RF) and STARFONE (telephone) modem information based on the module installed in the DCT 2000. STARVUE II (RF) Diagnostics This diagnostic shows the status and operating parameters for the STARVUE II RF return. See Tables B-18 and B-19 for testing the parameters.
Diagnostics B-21 Table B-18 lists the STARVUE II transmitter status: Table B-18 STARVUE II transmitter status LED and OSD Indicator - Idle t Transmitting Table B-19 shows how the LED and OSD indicate the IPPV status: Table B-19 STARVUE II IPPV status LED OSD Mode on ENABLED IPPV enabled flashing UNSENT − ## The DCT 2000 contains unsent IPPV transactions off DISABLED IPPV disabled The variable −## is the number of unsent transactions.
B-22 Diagnostics Figure B-22 illustrates the STARFONE DIAGNOSTICS OSD: Figure B-22 STARFONE DIAGNOSTICS OSD STARFONE DIAGNOSTICS MODEM TYPE : 14400 BAUD PARAMETERS : Not Verified BAUD RATE : 300 DATA FRMT : 8, EVEN PHONE #1 : 6 PHONE #2 : 7 BUSY COUNT : 0 NO ANSWER COUNT : 0 LOST CARRIER COUNT : 0 CARRIER: STAUS: HANGUP-NORMAL Table B-20 lists the STARFONE transmitter status: Table B-20 STARFONE transmitter status 1 s t Digit 2 n d Digit Meaning h * On hook (* = hang-up code) t
Diagnostics B-23 Table B-21 lists the STARFONE hang-up code: Table B-21 STARFONE hang-up code Mode Status – Normal hang-up A Answer time-out r Phone ringing c Carrier loss L Line in use E Errors (data) U User line request P Parameters invalid t Data timeout C Communication protocol fault Table B-22 lists the IPPV status indicator: Table B-22 STARFONE IPPV status LED OSD Mode on ENABLED IPPV enabled flashing UNSENT This DCT 2000 contains unsent IPPV transactions off DISABL
B-24 Diagnostics d 10: Application Code Modules This diagnostic displays the currently downloaded code modules. This can be a multi-page display. Press SELECT to display additional pages. The LEDs show the downloaded status. The LED diagnostic indicates the current download status. The data received indicator lights when downloaded data is received. The download packet counter counts down toward zero, indicating the remaining packets of the current module to be received.
Diagnostics B-25 d 11: Memory Status The memory-free value is the sum of all free memory. This free memory is not necessarily in one free block. There is no LED for this diagnostic. The format of the OSD depends on the installed memory types.
B-26 Diagnostics d 13: Interactive Info – OSD The INTERACTIVE INFO menu is a diagnostic tool used to gather information about your system. Figure B-27 illustrates the OSD of the INTERACTIVE INFO menu: Figure B-27 INTERACTIVE INFO menu INTERACTIVE INFO IP: 0.0.0.
Abbreviations and Acronyms CSR Customer Service Representative DCT 2000 Digital Consumer Terminal 2000 EMM entitlement management message(s) HRC harmonically related carriers IPG interactive program guide IPPV Impulse Pay-Per-View IR Blaster Infrared Blaster IRC incrementally related carriers MPAA Motion Picture Advisory Association NVOD Near Video on Demand NVRAM Non-volatile random-access memory OSD on-screen display PCR program clock reference PID packet identifier PPV Pay-Pe
02/00 469714-001-99
