User Guide
© 2022 Motorola Mobility LLC. All rights reserved. MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.
motorola edge 30 fusion iii Contents Set up phone About your hardware Insert or remove SIM card Copy data from old phone Manage dual SIMs Set up voicemail Set up email Make it yours Learn the basics 1 1 3 4 6 7 8 9 10 About your home screen About your lock screen 10 11 New to Android? 13 If this is your first smartphone If you had an iPhone About your Google account Status bar icons Phone terms you should know Get around on your phone Learn gestures Move between apps and screens Use quick settings T
motorola edge 30 fusion Home screen Change wallpaper Customize your Favorites tray Use widgets, shortcuts, or folders Arrange apps and control icon's look Allow or prevent home screen rotation Remove Google feed Remake your home screen with launchers Lock screen Use a screen saver Use apps Open, close, switch apps View two apps on screen View notifications About preloaded apps About the Moto app iv 45 45 45 46 49 50 50 51 52 52 53 53 53 54 56 Focus on gaming 60 61 Get, delete, manage apps 65 Install o
motorola edge 30 fusion Create and manage events Control notifications for calendar events Clock app Set alarms Use timer or stopwatch Set date and time Photos app Share photos and videos Upload photos and videos Contacts, calls, voicemail Contacts Add contacts Edit or delete contacts Star your favorite contacts Sort contacts Share contacts Phone calls Answer calls Make calls During a call Make video calls Make conference calls Make calls over Wi-Fi Block calls and texts Turn call waiting on and off View an
motorola edge 30 fusion Share your internet connection Connect to VPNs Connected devices Connect with Bluetooth Make contactless payments Share or receive with NFC Share files and links with nearby Android phones Transfer files between phone and computer (USB) Ready For platform Cast screen or media to TV Print from your phone About wireless sharing Apps Set or change default apps Adjust special app access Notifications Turn notifications on/off Control notification sound View notification history Battery C
motorola edge 30 fusion Hear other notification sounds Display Adjust screen brightness Use Dark theme Adjust colors at night Choose color mode Stop screen flicker Adjust Edge lights Show apps full screen See Peek Display notifications Change screen timeout Stop automatic rotation Adjust refresh rate Change font and display size Set recording options Set lock screen preferences Accessibility Visual assistance Hearing assistance Dexterity assistance Use accessibility shortcuts Security vii 157 158 158 158 1
motorola edge 30 fusion Safety & emergency Prepare for emergencies Passwords & accounts Add or remove accounts Change name & info in your Google account Sync apps with your Google account Control what info Google collects System viii 191 191 193 193 194 194 195 197 Languages & input 197 Customize the keyboard Use multiple languages Open apps faster 197 198 199 Gestures 200 Customize Power button gesture Use gestures to turn screen on Change System navigation Use one-handed mode Turn flashlight on an
motorola edge 30 fusion Charging issues Battery drains too fast Bluetooth, Wi-Fi, USB issues Bluetooth issues Wi-Fi issues Can't transfer files or connect to computer ix 216 217 218 218 220 221 Account and sign-in issues 223 Forgot unlock code Can't sign in to Google Account sync issues 223 223 223 App issues 225 App or widget issues Camera issues Messaging issues Gmail issues Play Store issues 225 226 227 229 229 Maintenance procedures 230 Update Android software Reset Wi-Fi, cellular data, and
Set up phone About your hardware Hardware diagram 1. Earpiece/speaker 2. Front camera (Learn more in Camera help.) 3. Proximity sensor 4. Microphone 5. Volume button 6. Power button 7.
Set up phone 1. Ultra-wide and macro camera 2. Main camera 3. NFC touchpoint for sharing content or paying with your phone 4. Depth camera 5. Flash 6. Tray for SIM card 7. USB-C port to charge phone, transfer files, share data connection with tethered devices and use digital headphones. 8. Microphone 9. Speaker 2 Care for your phone To clean the screen: • While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a dry soft cloth.
Set up phone 3 Insert or remove SIM card Insert or replace cards 1. Insert the tool into the hole in the tray and gently push to pop it out. 2. Insert (gold contacts up) or remove the card. 2. If you’re using two SIMs, turn the tray over. Then insert (gold contacts up) or remove that card. To see if your phone supports dual SIMs, go to Settings > About phone > SIM Status. If you see SIM Slot 1 and SIM Slot 2, then your phone supports dual SIMs. 3. Push the tray back into the phone.
4 Set up phone Note: If you need to activate a SIM, contact your carrier. Fix an issue If you’re having problems, try these troubleshooting steps. Copy data from old phone Copy data from iPhone You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google account: • Photos will back up to • Contacts will back up to Contacts. • Calendar will back up to Calendar. 1. Charge both phones and connect them to a Wi-Fi network. 2.
5 Set up phone 3. Touch Start. 4. Insert your SIM to connect to the mobile network, or touch Skip. 5. Connect to a Wi-Fi network and touch Next. 6. Follow the onscreen instructions to select the old phone or backup associated with your Google account, and to choose which apps and data to copy. Tip: Be sure to leave Back up to Google Drive turned on.
6 Set up phone 5. 6. Select where to save the contacts: • If you have multiple Google accounts, choose the account where you want to save them. • To save them to your phone, touch Device. Select the contacts to import and touch Import. Manage dual SIMs About dual SIMs When two SIMs are inserted: • You see • Both SIMs can make and receive calls and text messages. • Only the owner of the phone (not additional users or guests) can access dual SIM settings. at the top of the home screen.
7 Set up phone Change SIM name, color, ringtone When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. The SIM name shows your carrier and, if you're using the Personal and Work profile, shows which it’s assigned to. You can rename the SIMs. You can also change SIM icon color to make them easy to differentiate. 1. Go to Settings > Network & internet > SIM cards. 2. Touch the SIM to change. 3. Change settings as needed.
8 Set up phone Set up email Set up personal email You can add multiple email accounts of the following types: • Gmail • Personal email from other providers (IMAP/POP) If you added a Google account on your phone: • When you open the Gmail app for the first time, you'll see your email for that account. You're already set up. • To set up additional accounts, open Gmail, touch your profile icon , then touch Add another account.
9 Set up phone 4. Follow the onscreen instructions to enter your email address, password, and other information from your company's IT department. Switch account views In the Gmail app, touch your profile icon , then select an account. To open each inbox with one touch from your home screen, add task shortcuts: 1. Touch & hold 2. Drag . for each account to a blank space on your home screen.
Learn the basics 10 About your home screen You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the screen. Swipe right or left to move between home screens. What’s on the screen 1. Status bar: Displays the time and icons that tell you about your phone's battery and network connections. Swipe down to see your notifications and quick settings. 2. Widget: You can add widgets to your home screen for quick access to information or frequent tasks. 3.
11 Learn the basics To remove a home screen, drag all apps, shortcuts, widgets, and folders off the screen. After you remove the last item, the home screen will be removed. Customize your home screen Organize it: • Touch & hold an item you want to move, then drag it to the new location. • Group icons into folders. • Choose where to find your list of all apps: in the app tray or directly on the home screen. Change how you get around: You can replace the navigation bar with the navigation icons.
Learn the basics • Start a voice command. Swipe up diagonally from either bottom corner. • Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking. You can customize your lock screen to add a message and control which notifications appear.
13 Learn the basics : New to Android? If this is your first smartphone Learn the basics To get around your phone, here are the key concepts. • You can choose how you move between apps and screens: gestures or • In addition to touching the screen to select items, you can use other gestures, such as pinch to zoom. • The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery level and network connection, and whether you’ve missed a call.
Learn the basics : New to Android? In most apps you can touch 14 or for app-specific settings. Be sure to see what options are available to you there, too. Manage cellular data Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See which apps use large amounts of data and adjust their settings. If your phone is using too much data, you can also stop accounts from auto-syncing. Use Wi-Fi to conserve cellular data.
Learn the basics : New to Android? 15 swiping up from your favorites tray. This frees up room on your home screen for widgets, making your new home much more lively. Privacy indicator: On Android, a green indicator means either your camera or mic are being used by an app. On iPhone, an orange indicator means the mic is being used. In the cloud: Your Google account is your key to cloud storage with Google.
Learn the basics : New to Android? 16 Status bar icons About status icons The status bar at the top of the home screen contains icons that help you monitor your phone. • On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of these icons means, swipe the status bar down for details. • On the right, icons tell you about your phone's battery level and network connections. A dot means there are more icons to view.
Learn the basics : New to Android? Wi‑Fi network within range. Connected to Wi‑Fi network. No SIM card. Location services are in use. Airplane mode on. CONNECTIVITY Bluetooth connected. Trusted device connected. Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection. Wireless display or adaptor connected. Connected by USB cable. USB tethering enabled. NFC enabled. Only some versions of this phone, sold in certain countries, support this feature.
Learn the basics : New to Android? Email and calendar sync in progress. Upload complete. Download complete. Google backup in progress. Google backup complete. SOUND Vibrate. DO NOT DISTURB Do Not Disturb is on. BATTERY Battery fully charged. Battery charging. Battery low. Overcharge protection is limiting battery to 80%. Phone is in Battery Saver mode.
Learn the basics : New to Android? Alarm set. Upcoming calendar event. EMAIL AND MESSAGING New Gmail message. New text message. New voicemail. Important alert. OTHER ICONS Privacy indicator. An app is using your microphone or camera. Animated GIF is available. Screen recording in process. Focus mode is on. Apps that you download might show other icons to alert you about their status.
Learn the basics : New to Android? 20 app Software that you can download for added functionality, such as games, email apps, bar code scanners and more. Some apps are already on your phone, and more can be downloaded from your phone's app store. Bluetooth™ A short-range wireless technology you can use to connect a device to other nearby Bluetooth-capable devices and accessories, such as headsets, speakers, printers, etc.
Learn the basics : New to Android? 21 status bar Thin bar at the top of your home screen that displays the time and icons that tell you about your phone's battery and network connections. Apps display icons in the status bar to alert you of events, such as new messages. sync The process of sharing the same information across multiple devices and websites. Contacts, calendars and email are often synced through cloud services, so you can enter information on one device and access it through another.
Learn the basics : Get around on your phone 22 Learn gestures You can use gestures on your touch screen to move between apps and choose or manipulate items. There are also gestures, which you can turn on/off, to perform everyday tasks like screenshots or turning on the flashlight. Touch, drag, swipe, zoom Gesture Touch Description Press with one finger and lift. Result: Open something (app or email) or choose something (checkbox, icon). Touch & hold Press and wait before lifting one finger.
Learn the basics : Get around on your phone Tip: If you have visual impairments, you can enable additional magnification gestures. Pinch in to zoom Put two fingers on the screen, far apart, and then drag them together. Result: Zoom out to see smaller version of photos or maps. Or, close expandable notifications. Press Power button twice Press the Power button twice to open Google Assistant. You can customize settings to open the camera instead.
Learn the basics : Get around on your phone See all apps Swipe up from the bottom of the home screen. Go back Swipe towards the middle from the left or right edge of any screen. Go home Swipe up from the bottom of any screen. Open Google Assistant Swipe diagonally from either lower corner of the screen. Tip: For even more gestures, turn on One-handed mode. Use 3-button navigation Use these icons to move between screens and apps if you chose 3-button navigation. takes you back one screen.
Learn the basics : Get around on your phone • Touch & hold an icon to adjust related settings. Icon Setting Internet: Wi-Fi Internet: Mobile data Bluetooth Do Not Disturb Auto-rotate Control compatible smart devices GPay (To learn more, read Google's help.
Learn the basics : Get around on your phone Battery Saver Airplane mode Screen Cast Screen Record Nearby Share Data Saver (Appears after you turn on Data Saver the first time.) Night Light Bedtime mode (Appears after you turn on Bedtime mode the first time.) NFC System update Wi-Fi hotspot (Appears after you turn on hotspot the first time.) Camera access Mic access Extra dim (Appears after you turn on Extra dim the first time.
27 Learn the basics : Get around on your phone You can also slide to adjust screen brightness. Open all settings To open the full list of all settings: • Open quick settings and touch • Or, open the . Settings app. Tip: You can search the Settings app to find what you need quickly. Just touch at the top of the app and type your search term. Customize quick settings You can rearrange quick settings, putting your most used at the top. You can also add or remove them. 1. Open quick settings. 2.
Learn the basics : Get around on your phone 28 • Tap your home screen twice. (If this doesn't work, touch & hold a blank space on the home screen, then touch Home settings and turn Double tap to turn off screen on .) • To keep your screen off and phone quiet when you don't want interruptions, like at night, use Do Not Disturb settings. When your screen is off, battery-friendly Peek Display notifications fade in and out, showing only notifications delivered since the screen was last on.
Learn the basics : Capture your screen 29 Take screenshots Take a screenshot 1. 2. Do one of the following: • Touch & hold three fingers on the screen. (If this doesn't work, turn Three finger screenshot on.) • Drag from the bottom of the screen and hold to see recent apps, then touch Screenshot. • Press & hold Power and Volume Down simultaneously until the screen is captured. To scroll and capture more content, touch . To stop scrolling before the end of the page, touch STOP or 3. .
30 Learn the basics : Capture your screen Draw. To change color or thickness, touch Highlight. To change color or thickness, touch again. again. Insert a text box. Touch the icons to change the background and text color. Blur with mosaic effect. Swipe over the area to blur. Undo change. Redo change. Close without saving. Save. Delete. Share. Find screenshots later Open the Photos app and touch Library > Screenshots.
31 Learn the basics : Capture your screen 2. 3. To start recording: • Open quick settings and touch • If you're playing a game and Gametime is on, touch . > . Touch Start to open the recorder and see a 3-second countdown before recording. Tip: To adjust options before recording, touch the countdown timer to stop and make changes. Touch to restart. 4. 5. Make your recording. While recording: • To adjust recording options, touch • You can drag the recorder to reposition it.
32 Learn the basics : Capture your screen To change pen colors, touch . Video To include a selfie video in the corner, touch To turn the selfie video off, touch . . Other options You can adjust more options, like frames per second or screen touches, in phone Settings. Learn more. View recordings To view a recording immediately after you capture it, swipe down from the top of the screen and touch the notification.
33 Learn the basics : Discover useful tools Turn flashlight on and off To turn your flashlight on or off: 1. Open quick settings. 2. Touch . Or, make a chopping motion to turn the flashlight on or off. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture. To control the chop gesture: 1. Go to Settings > System > Gestures. Or, open the Moto app and touch 2. > Gestures. Touch Fast flashlight and turn it on or off.
Learn the basics : Discover useful tools 3. If you want more control of playback, touch the recording to open it in the full player. Then use icons as needed: Icon Action Increase or decrease playback speed. Drag to skip to a specific point in the recording. Skip forward a few seconds. Skip backward a few seconds. Adjust looping. Trim a recording 1. In the Recorder app, touch the recording. 2. Touch . 3. Drag the handles around the audio to save. 4.
35 Learn the basics : Discover useful tools 2. Set access to your recordings: • To restrict playing and sharing to only the Recorder app, select Audio Recorder only. • To permit playing and sharing of recordings with other apps, select Audio Recorder + other apps. Change recording settings Adjust sound quality/file size 1. In the 2. Adjust settings for new recordings: Recorder app, touch . • To change the audio quality, touch Quality, then select High (better sound) or Low (smaller file size).
36 Learn the basics : Discover useful tools 2. Ask a question or say a command. For example, you can say “What's the weather today?” or “Set alarm for 7 AM tomorrow.” Tip: To see a list of commands, say “Help”. 3. To silence Google Assistant when it's talking to you, touch . Google Assistant will stop listening after a few seconds. Teach Google Assistant to recognize your voice 1. Open the Google app, then touch your profile icon 2.
37 Learn the basics : Discover useful tools Get directions to home or work Get directions from anywhere to your home or work addresses with one touch by setting up a task shortcut for the Maps app: 1. Touch & hold 2. Drag 3. If you haven't set your home or work address yet in Maps, touch the shortcut and follow the onscreen instructions to add it. . to a blank space on your home screen. When you're ready to roll, just touch the shortcut, and your phone will talk you through the directions.
38 Learn the basics : Discover useful tools Show temperature and conditions for current location 1. 2. Do one of the following: • Touch Add cities. • Or, touch the current temperature, then touch . Turn Current location on. Tip: To switch between Fahrenheit and Celsius, touch Temperature unit. Add location 1. Do one of the following: • If you haven't added locations yet, touch Add cities. • Or, touch the current temperature, then touch . 2. Touch Add new location. 3.
Learn the basics : Discover useful tools 39 View your calendar Touch the current date to open your calendar, where you can view or add events. View daily steps with Fit You can track your daily steps on the widget. And, to open the Fit app, touch your steps. To show or hide your daily steps: 1. On the widget, touch 2. Turn Google Fit on 3. If this is your first time using Fit, follow the onscreen instructions to set up your profile. until you see or off , then touch it. .
40 Learn the basics : Discover useful tools To set an app timer: 1. Go to Settings > Digital Wellbeing & parental controls > Dashboard. Or, Settings > Apps > Screen time. 2. Next to the app you want to limit, touch 3. Set the total time that you can use the app per day. . When you reach your time limit in an app: • The app closes. • Its icon dims and no longer opens the app. The app timer resets at midnight.
Learn the basics : Discover useful tools Make it easier to put your phone away at bedtime You can schedule changes to get ready for sleep. 1. Go to Settings > Digital Wellbeing & parental controls > Bedtime mode. 2. Select when to turn on Bedtime mode. 3. Adjust start and end times if needed. 4. Touch Customize to set what your phone should do during this scheduled time: • Remove screen colors (turn on Grayscale). • Silence your phone (turn on Do Not Disturb).
42 Learn the basics : Work with text Use onscreen keyboard Open, close, resize keyboard To open the keyboard, just touch an area where you can enter text or numbers. To close the keyboard so you can see other parts of the screen, touch . To make the keyboard larger, turn your phone horizontally. If your screen doesn’t rotate, check your autorotate setting. Tip: If you installed other keyboards, you'll see To switch to a different keyboard, touch next to the navigation buttons when you're typing. .
43 Learn the basics : Work with text Get suggestions Use suggestions to type faster. When you're typing, you'll see a list of suggested next words above the keys: • Touch a word in the list to insert it in your text. • If you don’t like a suggested word, touch & hold it, then drag it to . You can limit or turn suggestions off. Spell check and auto correct Misspelled words are automatically corrected as you type.
Learn the basics : Work with text 3. To paste text, touch to insert at the cursor or select a block of text to replace. Then touch Paste. Tips: • In some apps, you need to double-tap a word to select it (instead of touching & holding it). • When you use Copy, the text is copied to the clipboard in your phone's memory, overwriting previous text in the clipboard.
Personalize your phone : Home screen 45 Change wallpaper You can change the background image on your home screen or lock screen. Set the wallpaper 1. Touch & hold a blank area on your home screen, then touch Wallpapers. 2. Do one of the following: • To set a single wallpaper, select a photo or wallpaper. • To use an animated background, select a live wallpaper. Many live wallpapers include settings. Look for or to set options.
Personalize your phone : Home screen 3. 46 Touch & hold the app you want. When the new shortcut appears, drag it to the empty spot in your tray. Tip: You can also use folders in your Favorites tray. Use widgets, shortcuts, or folders Add widgets Widgets stream information, giving some of an app’s functionality without opening the app. For example, the Calendar widget shows your daily agenda and gives you one-touch access to your full calendar. Add a widget 1. Touch & hold the home screen. 2.
Personalize your phone : Home screen Gmail Maps YouTube Chrome Calendar Messages Clock Settings • Compose new email • Open to specific account • Navigate to Work • Navigate to Home • Search • Subscriptions • Explore • New incognito tab • New tab • New reminder • New event • New task • Open most recent conversation • New conversation • Start screen saver • Start stopwatch • Create new timer • Create new alarm • Bluetooth • Battery • Data usage • Wi-Fi Add
Personalize your phone : Home screen 3. Touch > Add to Home screen. 4. Edit the name if desired. 5. Touch Add. 6. Do one of the following: • Touch & hold the icon to drag it where you want on the home screen. • Touch Add automatically. Add folders Folders organize your shortcuts. You can create folders on your home screen or in your app tray. Home screen folders To create a folder on your home screen: 1. Touch & hold an app shortcut on your home screen. 2.
Personalize your phone : Home screen 2. Touch 3. Select the folder. 49 . To remove one app from the folder: 1. Open the folder. 2. Touch & hold the app's icon. 3. Touch . Remove widgets, shortcuts, or folders To remove items from your home screen: 1. Touch & hold it until it vibrates. 2. Drag it to Remove. For app tray folders, touch Delete. App icons on the home screen are shortcuts to installed apps found in the app tray.
50 Personalize your phone : Home screen • To be able to position icons anywhere on the home screen, touch Free arrangements. • To have icons move automatically to fill empty spaces, touch Auto fill. Adjust icon size and names You can make the app icons on your home screen and in the app tray larger or smaller. You can also remove or expand the names below the icon. 1. Touch & hold a blank space on your home screen. 2. Touch Home settings. 3.
Personalize your phone : Home screen 3. 51 Touch Swipe Access > Nothing. To add the feed back again, change Swipe Access to Google feed. Remake your home screen with launchers About launchers A launcher app defines what your home screen looks like and how you organize and interact with all of your apps. The launcher that came with your phone puts the Google search widget and a clock widget on the home screen. See what that home screen looks like and how you can customize it.
Personalize your phone : Lock screen 52 Use a screen saver Set up screen saver While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show off your pics, or more. 1. Go to Settings > Display. 2. Touch Screen saver. 3. Do any of the following: • To change screen savers, touch Current screen saver, then select one. To set options for that screen saver, touch . • To preview your selection, touch Start now.
53 Use apps Open, close, switch apps Open and close apps To open an app, touch its icon on the home screen, or swipe up from the bottom of your home screen to open the app tray, then touch the app. To leave an app, just swipe up from the bottom of the screen. You'll go back to your home screen. You don't need to close apps. Android manages the memory and battery that apps use, so you don't need to worry about leaving apps open. To close one app, drag up from the bottom of the screen, hold, then let go.
54 Use apps 1. Go to Settings > System > Gestures. Or, open the Moto app and touch 2. Touch Swipe to split and turn it on > Gestures. . To use it: 1. In the first app you want to view in split screen, swipe once back and forth across the screen. 2. Select the second app to use. Exit split screen view Drag the black divider all the way up or down. Use Picture-in-picture With some apps, you can watch video in a small, movable frame while you do other things.
55 Use apps • You see them when you swipe the status bar down on any screen. If you receive multiple notifications from an app, they're bundled together. Swipe down to view more details. Conversation notifications are bundled together at the top of your other notifications so you can easily return to them any time. Some important notifications pop up briefly over your current app so that you can take action.
Use apps 56 Customize your notifications Use Do Not Disturb to silence all notifications when you don’t want interruptions. Touch & hold a notification to customize that app's notifications. Then you can: • Stop all notifications from that app. • Change the app's notifications to be Silent instead of Default. About preloaded apps Apps that came with your phone The following apps are preloaded on your phone. Don’t want some? Delete or disable them. Need other apps? You can download free and paid apps.
Use apps 57 Clock Set alarms. Use a timer or stopwatch. Contacts Organize and connect with your contacts. Assign ringtones to people. Docs Create, edit, and collaborate with others on documents. Dolby Atmos Optimize and adjust audio for your phone’s speaker and any connected listening device. Drive Store and synchronize your files on Google's cloud, then access them anywhere you have an internet connection. Create and share spreadsheets, documents, and presentations.
Use apps 58 Gmail Compose, send, view, or search your email from your phone or computer. Google Search the web, see your updates, and adjust Google settings, including privacy. Google One Get expanded storage, Google support, and other member benefits with a paid subscription. Google Pay Pay with your phone in-store or online, and send cash using this secure digital wallet. Google TV Get movies and TV shows for instant viewing from Play Store. (Not available in all countries.
Use apps 59 Messages Send and receive text messages. Moto Customize your phone's look, sound, and how you interact with it using gestures. News See headlines, weather, and information on your favorite topics and locations. Phone Make calls. Photos Manage photos and upload them automatically to your private album. Play Store Get apps for your phone, as well as books, magazines, music, and movies and access them from your computer or any Android device.
60 Use apps Settings Customize your phone settings. Sheets Create, edit, and collaborate with others on spreadsheets. Slides Create, edit, collaborate with others, and play presentations. YouTube Find, view, and upload videos to the web. YT Music Stream your favorite albums, singles, and live performances, and get recommendations for new music. Get help using an app 1. Open the app. 2. Touch 3. Look for Help or Settings > Help. or .
61 Use apps Play Adjust display and sound features for immersive, refined, and uninterrupted entertainment experiences. (Gametime and Dolby Atmos) Tips Learn more about your phone with a guided tour and demos of favorite features. Turn gestures on/off Perform everyday tasks with quick motions. You turn each gesture on/off independently. Touch “Learn more” links to learn how to use and turn gestures on/off. • Use three fingers to take a screenshot. Learn more.
62 Use apps Turn Gametime on/off To turn it on/off for all games: 1. Open the 2. Touch Games app. and turn Gametime on or off . To turn it on/off for a specific game: 1. Open the 2. Touch a game to add Games app and touch . or remove it. Open sidebar Use the sidebar to quickly adjust settings during a game. To open it, you can either: • Touch . • Swipe right. • Swipe right but don't show . This gives maximum space for and interferes least with gaming.
63 Use apps 1. During a game, open the sidebar. 2. Touch 3. When Block calls is on to block calls and to block notifications. , calls from starred contacts are allowed as exceptions. To block starred contacts as well, or to permit calls from certain contacts, touch > Caller exceptions. From Moto app 1. Open the 2. Touch 3. Turn Block notifications and Block calls on 4. Games app. . When Block calls is on or off . , calls from starred contacts are allowed as exceptions.
64 Use apps 2. If you haven't installed or set up Twitch, follow onscreen instructions to do so. 3. Log in and follow onscreen instructions to stream. For help streaming, go to help.twitch.tv. Other social apps You can add up to two shortcuts in the sidebar to social apps such as WhatsApp or Discord, for quick access to your gaming friends. When you open the app during a game, it appears in a small freeform window that you can reposition. To add apps: 1. During a game, open the sidebar and touch .
65 Use apps : Get, delete, manage apps Install or update apps Get apps from Google Play Store Need a voice recorder, notepad, or compass? You can download more apps, in addition to the apps preloaded on your phone. To download apps: 1. Open the Play Store app. 2. Browse by category or search. 3. Touch an item to see a description, read reviews, and download it.
66 Use apps : Get, delete, manage apps 2. Touch your profile icon 3. Touch Network preferences > Auto-update apps. 4. Select whether apps should: > Settings. • Auto-update over any network • Auto-update only over Wi-Fi - save data charges on your cellular plan Update Play Store apps manually 1. Open the Play Store app. 2. Touch your profile icon 3. Under Updates available: > Manage apps & device. • Touch Update all.
67 Use apps : Get, delete, manage apps Manage or delete apps Organize apps To organize apps into groups on your home screen, use folders. Control app permissions The first time you use an app, and sometimes when you install, update, or haven't used it for a while, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions any time. To adjust permissions by app: 1. Touch & hold the app icon, then touch 2. Touch Permissions. 3.
68 Use apps : Get, delete, manage apps Or, hold the Power button for about 30 seconds, or until your phone restarts. Clear app's cache or data Clearing the cache and data can free up phone memory, improve performance, and fix some problems with apps and web pages. 1. Touch & hold the app icon, then touch 2. Do one of the following: . • To free up space by removing temporary files, touch Storage & cache > Clear cache. Over time, the cache builds up again, so repeat if a problem occurs.
Use apps : Get, delete, manage apps • Call history • Contacts • Phone settings (including Wi-Fi passwords and permissions) • Photos and videos (synced to your Google Photos library, not to Google Drive) • SMS text messages (if using 69 Messages) Tip: Back up over Wi-Fi to prevent cellular data charges. Not all apps back up data automatically. Check with the app developer. To automatically back up to Google Drive: 1. Go to Settings > System. 2. Touch Backup. 3.
Use apps : Get, delete, manage apps 70 If your phone seems slow If you’ve scanned your phone to confirm there aren’t any potentially harmful apps but your phone seems slow, troubleshoot the issue.
Use apps : Search and browse 71 Search the web Search from anywhere You don't have to leave your current app to search for the info you need. Use Google Assistant from any screen to get search results and options for your next action. To search: 1. Say “OK, Google” or “Hey, Google”. (Be sure you've set up the launch phrase.) Or swipe diagonally from either lower corner of the screen. 2. Tell the assistant what you're looking for.
72 Use apps : Search and browse 1. On the home screen, touch Or, open the on the search widget. Camera app and touch . 2. Frame the item you want to learn about and touch 3. Touch the item you want to learn about. For text, touch it to select it, and use 4. . to select more. In the list of results: • Review results, then touch a selection to view it or take the suggested action. • To crop the area of your search for more accurate results, adjust the frame corners.
Use apps : Search and browse 73 Search your phone Find an app 1. Swipe up from the bottom of the home screen. 2. Touch 3. Type the app's name. 4. If the app is on your phone, touch its icon to open it. Search apps. If the app isn't on your phone, touch SEARCH FOR MORE APPS to go to Play Store and install with one touch. Find a setting 1. Go to Settings. 2. At the top of Settings, touch 3. Type your search term and touch 4. In the list of search results, touch a setting to open it. .
74 Use apps : Search and browse 3. On a web page: • To bookmark it, touch > . Or, touch > Add to Home screen to put a shortcut on your home screen. • To search for text on that page, touch > Find in page. • To open a link, touch it. • To see options for opening a link in a new tab and copying or sharing a link, touch & hold the link. • To print the page, touch > Share > Print. If you don't see your printer listed, set up your print service. 4. To return to the previous page touch .
75 Use apps : Text messaging About text and multimedia messages Text messages - SMS SMS (Short Message Service) messages contain text only. One text message can contain 160 characters; when you near the limit, a counter appears. If you type more, your message is sent in a series of SMS messages. You can send one SMS message to multiple people, and replies are delivered in separate, not group, conversation threads (unless you and your recipients have group messaging enabled).
76 Use apps : Text messaging 3. Optionally: • To open an attached photo or file, touch it. • To save an attachment, touch & hold it, then touch > Save. • If the message is important, star it so you can find it later. • If the message is from an unassigned number, create a contact to associate a name with that number. Tips: • You can control message notifications, changing the sound or turning them on/off.
77 Use apps : Text messaging 2. Do one of the following: • Touch & hold • Touch to start recording a voice message. When done, lift your finger. to attach a photo or video or capture a new one. Touch fullscreen, where you can switch to a selfie camera • 3. Touch Touch to expand the viewfinder to or capture a video. for other types of attachments (emoji, GIF, your location, contacts). . If you're having trouble attaching files, check that: • Cellular data is turned on.
78 Use apps : Text messaging 4. Touch . You can now paste it elsewhere, like in an email you're composing. Manage, delete messages Keep track of important messages To access your important messages and conversations in the Messages app: Star messages you want to find later. Pin up to 3 conversations to keep these groups of messages at the top when you open the app. Pin/unpin conversations To pin a conversation: 1. Open the 2. In your conversation list, touch & hold the conversation. 3.
Use apps : Text messaging 79 Control notifications for text messages If you use the Messages app: 1. Open the 2. Touch > Settings. 3. If you have dual SIMs, touch General. 4. Touch Notifications and: Messages app. • Turn notifications on or off • Change the sound • Add or remove vibration If you use a different messaging app: 1. Touch & hold the app's icon. 2. Touch 3. Make changes. App info > Notifications.
80 Use apps : Text messaging Change default messaging app You can download additional messaging apps from Play Store. After you've installed one, you can make it your default messaging app. To select a different app to send and receive text (SMS) and multimedia (MMS) messages: 1. Go to Settings > Apps. 2. Touch Default apps > SMS app. 3. Touch the app to use.
Use apps : Text messaging See and send messages When you have unread messages, you'll see a red notification and number of unread messages in the browser tab on your computer. To send messages from your computer, your phone must be on and connected to the internet. Usual carrier fees for sending text messages from your phone also apply to messages sent from your computer.
82 Use apps : Email Read, send, manage emails Read email If you've set up email, you’ll start receiving emails after your account syncs with your phone. When you receive an email notification, you'll see in the status bar. 1. To open email from a notification, swipe the status bar down and touch the notification: • A single email notification opens the message directly. • A multiple email notification opens the email list; touch an email to open it.
83 Use apps : Email Find emails When you open the Gmail app, you see your Inbox. To view sent email, drafts, recently deleted email, and other categories, touch . To search for emails, at the top of your email list enter terms, like the topic or the sender's name. Delete emails To delete an open email, touch . To delete multiple emails, go to your email list, touch & hold each message to delete, then touch .
84 Use apps : Email 3. 4. Do one of the following: • To select one item, touch & hold it. • To select multiple items, touch & hold the first one, then touch the others. Touch . Prevent previews of attachments Attached photos or videos appear as thumbnails, showing a preview. To see a generic thumbnail instead of a preview thumbnail until you open the file: 1. Open the Gmail app. 2. Touch 3. Touch Images > Ask before displaying external images. > Settings, then touch the account name.
Use apps : Email 3. Adjust notification settings. Tip: To automatically silence notifications during hours you specify, use Do Not Disturb.
86 Use apps : Calendar app About the calendar Keep track of upcoming events and get automatic reminders on your phone with your calendar. Google calendars let you save all your events in one place, which is secure, synced, and accessible from any webenabled device or computer when you've signed in to your account. You can: • Review existing events. • Create new events. • Control notifications for events. Your calendar can automatically create new events based on your incoming Gmail messages.
87 Use apps : Calendar app Create and manage events Create calendar events As you're creating an event, you'll see suggestions for the event titles, locations, people, and more. In some cases, these suggestions are personalized based on information associated with your Google account and your previously created events. 1. Open the Calendar app and touch 2. If you have multiple accounts, touch the account for the calendar you want. 3. Enter the start time and other details. 4.
Use apps : Calendar app 88 Control notifications for calendar events 1. Touch & hold the 2. Touch 3. Adjust notification settings. app icon. > Notifications. If you have assigned a ringtone for the notification but you silence your phone, your phone won't play the ringtone. Tip: To automatically silence notifications during hours you specify, use Do Not Disturb.
89 Use apps : Clock app Set alarms Set alarm by touch 1. Open quick settings by swiping down twice, then swipe right and touch 2. Adjust alarms: 3. • To create a new alarm, touch • To use an existing alarm, switch it on. • To change an alarm's sound, schedule or label, touch . . . To control general alarm settings, like alarm volume and snooze duration, touch > Settings. Set alarm by voice 1. If you've set up Voice Match, say “OK, Google”. Or, touch 2.
90 Use apps : Clock app 2. Enter the time to count down. 3. Touch 4. Do any of the following: . • To pause the countdown, touch • To add a label to the timer, touch Label (helpful when using multiple timers). • To add a minute to the countdown, touch + 1:00. • To reset the counter to the original time, touch • To add a timer, touch • To delete a timer, touch • To change the timer's sound, touch > Settings > Timer sound.
91 Use apps : Clock app 2. To change how times are displayed: • To use military time such as 13:00, turn Use locale default off and turn Use 24-hour format on . • To use the time format of your current location, turn Use locale default on • To use 12-hour format, turn both Use locale default and Use 24-hour format off . . Set date and time automatically 1. Go to Settings > System > Date & time. 2. Turn Set time automatically and Use location to set time zone on .
92 Use apps : Photos app Share photos and videos You can wirelessly share one, multiple, or all items from any Photos view, sending them as email or message attachments, uploading to the cloud, or using device-to-device connections like Bluetooth. In addition to sharing wirelessly, you can transfer photos to your computer with a USB connection. To share wirelessly: 1. Open the 2. Navigate to the thumbnail of the item you want to share. 3. Select the item to share: Photos app.
Use apps : Photos app 93 Back up manually 1. Open the 2. Open the photo or video. 3. On the photo or video, touch Photos app. . (Swipe up if you don't see View your backed up photos and videos From your phone, open the Photos app. From your computer, sign in to photos.google.com. More help To learn more, read Google's help. .
Contacts, calls, voicemail : Contacts 94 Add contacts Add contacts automatically When you add an account to your phone, the contacts for that account are available on your phone automatically. Add contact with Contacts app 1. Open the 2. Touch 3. If you're using more than one account, the account that will be synced with your new contact appears at the top. To change accounts, touch . 4. Touch a text box to type the name and details. Fill in as much or as little information as you'd like.
95 Contacts, calls, voicemail : Contacts Edit or delete contacts Edit contacts After creating a contact, you can change the name, photo, and other contact information. 1. Open the 2. Touch the person's name. 3. Adjust settings as needed: Contacts app. • To assign a custom ringtone, touch > Set ringtone. • To send calls directly to voicemail, touch > Route to voicemail. You can also block calls.
Contacts, calls, voicemail : Contacts 96 Delete contacts You can delete contacts created and stored on your phone. If the contact is synced from a social network account, you need to delete the contact in that account. For example, a Facebook contact must be deleted from within your Facebook account. Or, hide Facebook contacts on your phone by filtering your contact list. Delete one contact 1. Open the 2. Touch the person's name. 3. Touch > Delete and confirm the deletion. Contacts app.
97 Contacts, calls, voicemail : Contacts 2. Touch > Settings > Display options. 3. Set options: • To sort by first or last name, touch Sort by. • To list names with first name first or last name first, touch Name format. Narrow which contacts are shown In the Contacts app, you can narrow which contacts are shown. These changes don't affect which contacts are shown in the Phone app.
Contacts, calls, voicemail : Contacts 6. Open the Files app. 7. Go to Downloads. 8. Touch & hold the file. 9. Touch 98 . 10. Select the way to share. Receive a name card file 1. When someone sends you a name card file, you'll see a file transfer notification. Touch the notification and accept the file transfer. 2. Touch the name card file (.vcf) to open it and add the person to your contacts.
Contacts, calls, voicemail : Phone calls 99 Answer calls Answer incoming call When you receive a phone call, the Incoming call screen shows the caller ID. If you miss a call, you'll see in the status bar. To answer an incoming call: • On the Incoming call screen, touch Answer. • On the lock screen, swipe up to answer a voice call, or swipe the caller's icon/picture up to answer a video call.
100 Contacts, calls, voicemail : Phone calls • • Divert the call to voicemail. On the Incoming call screen, touch Decline. Or, on the lock screen, press the Power button. You can also automatically divert all calls from a specified number to voicemail. Respond with a text message. On the lock screen, touch . You can customize these default messages. • Block all calls from that number. Control ringtones and notifications You can: • Quickly silence the ringer.
101 Contacts, calls, voicemail : Phone calls In the Phone app, you can place calls in several ways. To Do this Dial a number Dial by voice Touch , enter a number and touch Touch . If you enter a wrong number, touch and say a name or number. (If you don't see . , swipe down to close the dialer.) Or, skip the Phone app entirely and say a voice command. Call by name Start typing the name in the call. (If you don't see search box. You'll see a list of matches.
102 Contacts, calls, voicemail : Phone calls If you’re having other issues, try these troubleshooting steps. During a call Adjust sound during call While listening, you can: • Adjust the volume. Use the Volume button on the side of the phone. • Switch between earpiece, loudspeaker, or connected Bluetooth device. Touch • Use a paired Bluetooth device. Touch • Mute your microphone. Touch . to use or stop using the device. . You can hear the caller but they can’t hear you.
Contacts, calls, voicemail : Phone calls 2. In the list of recent calls, 3. Then: 103 means the call was recorded. Touch the call. • Touch to play the recording. • Touch to share it. • To delete it, swipe the recording left. Recording a conversation without the consent of the other party is illegal in most countries. Know your country's laws before recording a call. End the call Touch on the call screen.
104 Contacts, calls, voicemail : Phone calls Camera view: normal or zoom Freeze frame Subject tracking: on/off, sensitivity, subject size Background effect: blur or replace Turn on/off 1. Go to Settings > System. 2. Touch Video call effects, then: • To add • To remove • To remove it for only certain video calling apps, leave it on for all video calling apps, turn it on . for all video calling apps, turn it off . the apps where you want to use video effects.
105 Contacts, calls, voicemail : Phone calls Make calls over Wi-Fi About Wi-Fi calling Some carriers support Wi-Fi calling to make and receive calls and text messages from locations where your cellular signal is poor or not available. Contact your carrier to confirm that they support Wi-Fi calling for your phone.
Contacts, calls, voicemail : Phone calls 2. If your phone has dual SIMs, touch the SIM set up for Wi-Fi calling. 3. Touch Wi-Fi calling. 4. Touch When Roaming and choose Prefer Wi-Fi. 106 Other reasons why Wi-Fi calling may not work: • If you're in airplane mode, a Wi-Fi call will drop when you lose your Wi-Fi connection. • When traveling internationally, some carriers require turning on Wi-Fi calling before leaving your home country.
107 Contacts, calls, voicemail : Phone calls 4. If you don’t want to report the call as spam to Google, remove the checkmark. 5. Touch Block. On the contact screen, you'll see by the blocked numbers. Block calls from unidentified callers 1. Open the 2. Touch > Settings > Blocked numbers. 3. Turn Unknown on Phone app. . Your phone will block calls from private or unidentified numbers. You'll still receive calls from phone numbers that are stored in your contacts.
108 Contacts, calls, voicemail : Phone calls If you don't want Google to identify spam callers, touch > > Settings > Caller ID & spam and turn it off . Turn call waiting on and off When you’re on a call and a new call comes in, the new call is sent to voicemail. If you want to be notified of new calls instead, turn on call waiting. Note: Some carriers automatically control call waiting. If you do not see this option on your phone, contact your carrier for more information. To turn call waiting on: 1.
109 Contacts, calls, voicemail : Phone calls 3. You'll see one or more of these icons next to each call: Icon Meaning Missed call (incoming) Call you answered (incoming) Call you made (outgoing) 4. To learn more about a call, touch it, then touch . To see only your missed calls: 1. Touch 2. Touch > Call history. 3. Touch Missed. . Save recent call as contact You can save a number to make it easy to find and call back later. To save a number: 1. Touch . 2. Touch . 3. Touch the number.
Contacts, calls, voicemail : Phone calls 1. Touch . 2. Touch . 3. Touch & hold the number. 4. Touch 110 . To delete all calls: 1. Touch 2. Touch > Call history. 3. Touch > Clear call history. . Make emergency call from locked phone In an emergency, you don’t need to unlock your phone to dial an emergency number (for example, 911 in the US or 112 in Europe). To dial an emergency number from a locked screen: 1. Swipe up on the lock screen. 2. Touch Emergency call to see the dialer. 3.
Contacts, calls, voicemail : Voicemail 111 Use voicemail Listen to voicemail If you've set up voicemail, you'll see 1. 2. in the status bar when a new voicemail message arrives. Do one of the following: • Swipe the status bar down and touch • Or, touch . , then touch & hold 1. When connected, follow your carrier’s system prompts. If you listen to a new message and disconnect from voicemail without saving or deleting it, you will still see in the status bar.
Contacts, calls, voicemail : Voicemail 3. 112 Touch Force stop. This restarts the app and should remove the notification. If that doesn't help: 1. Call yourself from another phone and leave a short message. 2. Go into to your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar. Send all calls from contact to voicemail To send all calls from a certain person to voicemail: 1. Open the 2. Touch the contact's icon. 3.
113 Music Listen to music Get music Stream songs or download them to your phone so you can listen when you’re on an airplane or don’t have an internet connection. Your phone can play MP3, FLAC, M4A, AAC, AAC+, MIDI, and WAV files. To get music, do any of the following: • Purchase it in a music app. Then stream it or download it using that app. • Transfer it over USB or Bluetooth from your computer to your phone’s Music folder.
114 Music 4. Touch 5. Touch the name of the paired device. and select Bluetooth. During file transfer, you’ll see in the status bar. To check the status, see the notification. Receive files over Bluetooth 1. Pair your phone with the device sending the music. 2. On the device sending the music, start the file transfer, following device’s instructions. 3. When you receive the Bluetooth notification on your phone, swipe down and touch it, then touch Accept.
115 Settings : Network and internet Connect to Wi‑Fi networks Turn on and connect Turn Wi‑Fi on 1. Open quick settings and touch Internet. 2. Turn Wi-Fi on . Your phone automatically connects to nearby Wi-Fi networks you've connected to before. When you're connected, you'll see in the status bar. Search for available networks 1. Open quick settings and touch Internet. 2. Turn Wi-Fi on . You'll see a list of available networks. If a network needs a password, you'll see 3. .
Settings : Network and internet 116 If you don't want to automatically connect to a saved Wi-Fi network, you can forget that network. 1. Open quick settings and touch Internet. 2. If the network appears in your list of nearby networks, touch its name, then touch Forget. 3. To review all of your saved networks, touch Saved networks. For each network you want to remove, touch its name, then touch Forget.
117 Settings : Network and internet 3. Touch Wi-Fi Direct. You'll see a list of Wi-Fi Direct devices that are within range and compatible. 4. Touch the device’s name to connect. Use Airplane mode Airplane mode turns off all wireless connections, preventing your phone from transmitting signals that could interfere with airplane communications. Turn it on Open quick settings and touch to turn airplane mode on.
118 Settings : Network and internet Restrict background data About background data Even when you’re not actively using them, most apps use data in the background to sync information and deliver notifications. To conserve data when you’re running low, you can use Data Saver to turn off background data for all apps. Or, to restrict background data used by an app indefinitely, you can turn off background data specifically for that app.
119 Settings : Network and internet 2. Go to Settings > Network & internet > Hotspot & tethering. 3. Touch Wi-Fi hotspot and do any: • To make it easier to identify your hotspot when connecting to it, change the name for your hotspot. • To prevent others from seeing your phone's network name, check Hide my device. • To see the current password, touch Hotspot password. • If the hotspot signal is experiencing interference, change the broadcast channel/band to 5GHz.
Settings : Network and internet 120 By assigning a password for your hotspot, you ensure that people can't connect to your hotspot without your knowledge or permission. To disconnect all devices and prevent them from reconnecting: 1. Turn the hotspot off. 2. Change the password. 3. Turn the hotspot back on to continue using it. If you’re experiencing performance issues, you can limit the number of connections allowed or temporarily disconnect devices. 1.
Settings : Network and internet 4. Touch Network & internet > Hotspot & tethering. 5. Turn on USB tethering to start the connection. You'll see 121 in your notifications. To stop the connection, touch the notification and turn off USB tethering, then disconnect your phone and computer. Bluetooth tethering To connect a device to the internet using your phone's cellular data and a Bluetooth connection: 1. Check that cellular data is on.
122 Settings : Connected devices Connect with Bluetooth Turn Bluetooth on/off Bluetooth uses more of your battery, so turn it off when not in use. 1. Open quick settings. 2. Touch to switch it on/off. Pair with Bluetooth device To connect with a new Bluetooth accessory or other device, you need to pair with it. You only need to do this once for each device. 1. Set the device you want to pair (accessory, computer, other phone, etc.) to Bluetooth discovery mode so that your phone can find it.
Settings : Connected devices • Make or receive calls and play music over your car's audio system • Transfer music • Share photos • Share contacts • Share your phone's internet connection with your computer 123 To set sharing options: 1. Go to Settings > Connected devices. 2. Touch 3. Turn sharing options on or off. 4. On the paired device or in the device’s app, look for Bluetooth settings to review and adjust. For more information, see the paired device manufacturer’s instructions.
Settings : Connected devices 124 Qualcomm Snapdragon Sound is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm, Snapdragon and Snapdragon Sound are trademarks or registered trademarks of Qualcomm Incorporated. Make contactless payments Only some versions of this phone, sold in certain countries, support this feature. Use NFC (near-field communication) to pay quickly and securely at checkout registers by touching your phone to an electronic reader. Set up contactless payment 1.
Settings : Connected devices 125 Tip: You can also open your payment app and turn off contactless payments. Not all payment apps support this option. Share or receive with NFC Only some versions of this phone, sold in certain countries, support this feature. NFC (near-field communication) makes it easy to securely share with sources you trust, without having to type a lot of information or struggle with pairing. Turn NFC on 1. Open quick settings and touch .
126 Settings : Connected devices Share files and links with nearby Android phones Share content easily and securely. You can share things like photos or videos, contacts, documents, and links. Send them to another Android phone near you without using an internet connection. Turn sharing on/off To turn it on: 1. On your phone, make sure Bluetooth and Location are turned on. 2. Open quick settings and touch . Or, go to Settings > Connected devices > Connection preferences > Nearby Share. 3.
Settings : Connected devices 2. 127 Touch Device visibility and choose who can see your phone for sharing: • Everyone: Your phone is visible to your contacts who are nearby while your screen is on and unlocked. • Contacts: Your phone is visible to nearby contacts you choose while your screen is on and unlocked. • Hidden: Your phone is only visible when Nearby Share is open. If a contact isn't available, you'll need to add an email address associated with their Google account to their contact info.
Settings : Connected devices 128 Transfer files On a Windows computer: 1. Ensure the phone is properly connected to the computer using the steps above. If you don't unlock the phone and change the USB connection to allow file transfers, you won't see any files on your phone. 2. On your computer, open File Explorer, click the name of your phone, and navigate to its internal storage. 3.
129 Settings : Connected devices To get started, touch Ready For in quick settings, or open Settings > Connected devices > Ready For. Learn more Cast screen or media to TV Mirror with Chromecast To mirror your screen on a TV, showing all apps and screens you use on your phone, you must: • Use a TV with Chromecast built-in. • Or, plug a Chromecast into your TV’s HDMI port. (Learn how.) To start casting: 1.
Settings : Connected devices • From the notification, touch 130 . Cast personal media with Wi-Fi Direct If your TV supports Wi-Fi Direct, set up a connection between your phone and TV so that you can view or play media from your phone. For information about using Wi-Fi Direct after you've connected, see the user guide that came with your TV. Fix an issue After each step, see if your issue is fixed. Check the basics 1. If you’re using a VPN, turn off the VPN and try again. 2.
131 Settings : Connected devices Print from your phone Set up printing To connect your printer and phone: 1. Before you begin: • If your printer is connected to a Wi-Fi network, be sure the phone and your printer are connected to the same network. • If your printer supports Wi-Fi Direct, set up a direct connection between the phone and printer. 2. Go to Settings > Connected devices > Connection preferences > Printing. 3. Touch Default Print Service to automatically find your printer.
Settings : Connected devices When sharing photos and videos When deciding how to share your photos or videos, consider these factors: • Resolution (high versus low) of the photo or video; high resolution uses more data • Number of photos to share (one photo or a few or an entire vacation album) • Whether you want to share on the internet or from device-to-device • Length of availability for sharing Ways to share Method Nearby Share Description Good for: • Sharing securely with nearby people wh
Settings : Connected devices • Sharing one or a few photos • Sharing with a friend or group 133 Things to consider: • Some email providers limit attachment sizes. For large files, upload the file to a cloud storage and email the link instead of the file. • Email attachments remain available for download until the recipient deletes the email.
Settings : Connected devices • NFC Your phone must be paired and connected with another device. Good for: • Quickly sharing with a nearby phone, tablet, or computer • No need for pairing devices (Simply touch them back-to-back.) Things to consider: • Devices you share with must have NFC. • Both your phone and the other device must be on and unlocked.
Settings : Apps 135 Set or change default apps If you have multiple apps that do the same thing, you can pick which app to use by default. Pick when asked Sometimes, your phone asks which app to use. For example, your phone might ask which app to use to open a PDF file. To set a default when asked: 1. Touch the app to use. 2. Pick how often you want to use that app for this action: Always or Just once. If you select Always, you won’t be asked which app to use anymore.
136 Settings : Notifications Turn notifications on/off Turn app's notifications off When you receive unwanted notifications from an app, touch & hold the notification, then touch Turn off notifications. To review all apps and adjust whether they can send notifications: 1. Swipe down to view your notifications. 2. At the bottom of the list, touch Manage. 3. Touch App settings. 4.
137 Settings : Notifications 3. To change which notifications show on your lock screen (show all, hide notifications from apps you silenced, or hide all), touch Notifications on lock screen. To hide sensitive content from specific apps: 1. Set lock screen notifications for all apps to Show conversations, default, and silent. 2. Touch & hold the app icon, then touch 3. Types of notifications the app sends appear here. For each enabled notification that you want to hide: > Notifications. a.
138 Settings : Notifications Control notification sound Change notification volume To adjust the volume level of all notifications: 1. Press a Volume button and on the screen touch 2. Adjust the Notification volume slider. . Change notification sound To change the sound for all app notifications: 1. Go to Settings > Sound & vibration > Default notification sound. 2. Do one of the following: • To change it, choose a new sound. • To turn notification sounds off, select None.
139 Settings : Notifications 1. Touch & hold a notification. 2. Touch Silent. Option 2: In Settings 1. Go to Settings > Notifications > App settings, and select the app. 2. Touch the type of notification to change. 3. Touch Silent. Hide status bar icons for silent notifications 1. Go to Settings > Notifications. 2. Turn Hide silent notifications in status bar on 3. Restart the phone to apply the new settings. . You won't see the icon in the status bar for any silent notifications.
140 Settings : Battery Charge phone How to charge phone Your phone is like a small computer, giving you tons of information and apps. Depending on what you use, that can take a lot of power. Plan on charging the phone each night so it's ready for the next day. 1. Connect your phone to the charger that came with your phone. Other chargers, including laptops, can charge more slowly. 2. Insert the plug into an electrical outlet.
141 Settings : Battery • Listening to music • Taking pictures • Using Live (animated) wallpaper See what’s using your battery To see if a specific app or service is draining your battery: 1. Go to Settings > Battery > Battery usage. 2. Swipe up to view the list of apps and features using power since the last full charge. 3. Touch the app or feature using a lot of power. 4. Under Manage battery usage, touch options for reducing the power usage.
142 Settings : Battery Use Battery Saver mode When Battery Saver is on Battery Saver helps you keep going on a low battery until the next charge. To save power, your phone will: • Turn on Dark theme (You can turn it off, but that uses more battery.
Settings : Battery 1. 143 Go to Settings > Battery. Or, open quick settings, then touch & hold 2. Turn Battery percentage on . .
144 Settings : Storage About storage options Phone internal storage You can store photos, videos, music, and applications on your phone. Files you downloaded from the internet and attachments you save from email or text messages are stored there, too. You can free up space when needed. Cloud storage Clouds are great for storing files, like photos, videos, and music, you want to share and access from other devices.
145 Settings : Storage 2. Touch Browse. 3. Touch a category (apps, images, videos, etc.) to view that type of item. 4. Do any of the following: • To uninstall apps, touch the app's name, then touch Uninstall. • To clear an app's cache, touch the app's name, then touch Storage & cache > Clear cache. • To clear your data for an app, touch the app's name, then touch Storage & cache > Clear storage. • To delete media or other files, touch & hold to select one or more items, then touch .
146 Settings : Storage Recover recently deleted files You can try to recover recently deleted photos, videos, or texts. But do so as soon as possible. The more you use the phone, the more likely the file will be overwritten with new data. 1. Search for “file recovery” in Play Store and install one of the apps. 2. Use the app to scan your phone. 3. If you can't recover recently deleted items, try connecting your phone to your computer with a USB cable and using a desktop program for file recovery.
147 Settings : Storage Adjust back up settings 1. Open the 2. Touch your profile icon 3. Adjust settings as needed: Photos app. > Photos settings > Back up & sync. • To choose high quality or original size for uploads, touch Upload size. • To back up items in your Download, Screenshots, and third-party app folders, touch Back up device folders. • To back up items over your cellular network, touch Cell data usage, then adjust options for photos, videos, and roaming. Back up manually 1.
Settings : Storage 5. 148 Optionally: • Touch to crop. • Touch to select image enhancement options. • Touch to rotate the image. • Touch to reset the scanner (deletes current unsaved scan). • Touch to rename, and adjust image and PDF settings. 6. When you've finished scanning, touch Save. 7. Change the document title and folder on Drive, if desired, then touch Save. In Drive, open the file and touch to share or print the scan.
149 Settings : Sound & vibration Adjust volumes Use Volume buttons In-call audio. When you’re on a call, the Volume buttons control the volume of the other person. Media. When you’re not on a call, the Volume buttons control media volume during playback or before you listen. Phone ringtone, notification sounds, and alarms. To adjust these volumes, press a Volume button and then use this shortcut on your home screen: 1. Slide to adjust media volume. 2.
150 Settings : Sound & vibration View and remove automatically muted apps 1. Go to Settings > Sound & vibration > Multi-volume. 2. Touch Auto mute to see the list of muted apps. 3. To remove an app from the list, just unmute it in the app. If you don’t want your phone to learn your usage patterns and automatically mute apps, go to Settings > .
151 Settings : Sound & vibration Set ringtones Change default call ringtone 1. Go to Settings > Sound & vibration. 2. Touch Phone ringtone. 3. Do one of the following: • Select a ringtone from the list. • To use a song as the ringtone, touch Add ringtone at the bottom of the list. Then touch > Audio and select the song stored on your phone. • For silence, touch None at the top of the list.
152 Settings : Sound & vibration Get more ringtones Although your phone comes with lots of ringtones, you can get more: • Search for “ringtones” in Play Store and install an app that provide ringtones. • Search for “ringtone maker” in Play Store and install an app that lets you create custom ringtones. Open the app and use it to select entire songs or portions of songs. • If you have songs that are .
153 Settings : Sound & vibration 3. To customize a selected sound profile, next to the profile name touch , then: • Choose an equalizer preset to enhance treble, bass, or vocals. • To get a surround sound experience, turn Surround virtualizer on. • To keep the same volume level when you switch between audio sources, turn Volume leveler on.
154 Settings : Sound & vibration • If you're using Bedtime mode, touch Settings > Digital Wellbeing & parental controls > Bedtime mode > Customize and turn Do Not Disturb off . Set down to start You can turn on Do Not Disturb by placing your phone face down on a surface. To enable this gesture: 1. 2. Go to Settings > Sound & vibration. Or, open the Moto app and touch > Gestures. Touch Flip for DND and turn it on .
155 Settings : Sound & vibration Silence on schedule You can create a schedule for when your phone should automatically switch into and out of Do Not Disturb mode. 1. Open quick settings, then touch & hold 2. Touch Schedules. 3. Use rules to set the schedule: . • To use an existing rule, touch its name, like Sleeping. To adjust times or settings, touch • To create a new rule, touch Add more. Touch Time, then enter a name and touch Add. Specify its days, start and end times, and level of silence.
156 Settings : Sound & vibration Stop phone from speaking Silence replies to voice commands Some voice commands (like “What's up?” and “What is the current weather?”) cause Google Assistant to speak in response. To quickly silence a voice command response, touch . To have your phone show responses to voice commands on screen and only speak them when you’re wearing headphones or a Bluetooth headset: 1. Open the Google app. 2. Touch your profile icon 3. Touch Voice > Spoken results. 4.
Settings : Sound & vibration 157 Turn touch sounds on/off 1. Go to Settings > Sound & vibration. 2. Do any of the following: • To hear a tone when you dial a number, turn on Dial pad tones. • To hear a click when you lock or unlock the screen, turn on Screen locking sound. • To hear a click when you touch something on the screen, turn on Touch sounds. • To feel a vibration when you type on the keyboard, turn on Touch vibration. If you don't want any of these sounds, just turn them off .
158 Settings : Display Adjust screen brightness To set your screen's brightness, open quick settings and slide . Your phone automatically adjusts your screen to the light around you, with Adaptive brightness. When the feature is on, you can still fine tune the brightness in quick settings. To turn this feature off: 1. Go to Settings > Display. 2. Turn Adaptive brightness off. Tip: If the lowest setting on the slider is still too bright, you can make the screen extra dim.
159 Settings : Display 2. Touch Schedule, then: • To start and stop at specified times, touch Turns on at custom time and enter times. • To filter from dusk to dawn, touch Turns on from sunset to sunrise. To adjust filter intensity, open quick settings, touch & hold , then use the slider to change the intensity of the amber filter. Turn it off To temporarily switch back to regular colors from amber, open quick settings and turn off Night Light.
160 Settings : Display Stop screen flicker If you're using your phone in dark environments and the screen flicker is irritating your eyes, use Flicker prevention. To turn it on or off: 1. Go to Settings > Display. 2. Turn Flicker prevention on or off . Adjust Edge lights Lights show on your phone's edges to let you know the phone is charging or to alert you of an incoming call, notification, or alarm. Turn lights on/off To stop or restart the lights: 1. Go to Settings > Display.
161 Settings : Display 2. Touch Edge lights > Settings. 3. Turn Show at full brightness when the screen is facing down off . Show lights only when screen faces down 1. Go to Settings > Display. Or, open the Moto app and touch > Display. 2. Touch Edge lights > Settings. 3. Turn Only show when the screen is facing down on . Turn off for a scheduled period of time To keep the lights dark at certain times: 1. Go to Settings > Display. Or, open the Moto app and touch > Display. 2.
162 Settings : Display 3. Touch Full screen to switch it on or off: • extends the app screen around the camera. • prevents the app from extending around the camera. See Peek Display notifications About Peek Display notifications When your screen is off, battery-friendly notifications fade in and out, lighting only the pixels needed and showing notifications delivered since you last woke your screen. You can select which apps show notifications and limit content to control your privacy.
163 Settings : Display 2. Touch Settings and do any of the following: • To change the style of the clock on the notifications screen, touch Clock, select the type, then touch Customize for more options. • To see a black background for these notifications instead of an animated one that fades in and out, turn Animated background off .
164 Settings : Display 2. Touch Attentive Display and turn the feature on or off. Stop automatic rotation Prevent screen from rotating Open quick settings and turn Auto-rotate off. In this mode, you can manually rotate the current app. Turn your phone the direction you want, then touch in the corner. Allow screen to rotate To allow rotation for all apps, open quick settings and turn Auto-rotate on.
165 Settings : Display 2. Do any of the following: • To adjust the size of text on the screen, touch Font size, then drag the slider to the size you want. • To adjust the size of icons and other screen elements, touch Display size, then drag the slider to the size you want. To adjust other font and display options, touch & hold a blank space on your home screen, then touch Personalize.
Settings : Display 166 Tip: Don't put your mobile number as contact info on your lock screen unless you can access your voicemail from another device. Quickly tighten lock screen security Unlocking with the fingerprint sensor and setting up automatic unlocking make it easier to keep your phone secure and minimize when you need to enter your PIN, pattern, or password. But sometimes you need to trade convenience for more security. You can temporarily tighten locks and prevent lock screen notifications. 1.
167 Settings : Accessibility Visual assistance Adjust colors if you’re color blind 1. Go to Settings > Accessibility. 2. Touch Text and display. 3. Touch Color correction and turn Use color correction on 4. To replace all screen colors with gray tones, choose Grayscale. Or, correct colors based on your vision: . How you see colors Option to choose It’s difficult to tell violet from blue. Yellow and green appear redder. Deuteranomaly (red-green) Colors aren’t bright.
168 Settings : Accessibility Bold all text To change all text on the screen to bold for easier reading: 1. Go to Settings > Accessibility > Text and display. 2. Turn Bold text on . Magnify the screen You can magnify the screen by triple tapping it or by swiping up from the bottom of the screen with two fingers. If you're using 3-button navigation, you can add to magnify. Set it up To set up the way to start (zoom in) and stop (zoom out) magnification: 1.
169 Settings : Accessibility Use TalkBack to read screens Hear descriptions of everything you touch. Enable TalkBack 1. Go to Settings > Accessibility. 2. Touch TalkBack and turn Use TalkBack on 3. Touch Settings and set the options you want. . When TalkBack is on • Touch an item. Your phone speaks the name. • Start typing. Your phone speaks each number or letter. • Drag status bar down. Your phone speaks all of the notifications. • Open a message, file, or book.
170 Settings : Accessibility Hearing assistance Caption all speech Your phone can automatically caption videos, podcasts, audio messages, and recordings. Turn captions on/off Press a Volume button, then turn it on or off . (If you don't see this icon, change caption settings to add it.) Or, go to Settings > Accessibility > Live Caption and turn it on or off . Use the caption box • To move captions, drag the box. • To expand or shrink captions, touch the box twice.
171 Settings : Accessibility Use real-time text (RTT) during calls Not all carriers support this feature. Real-time text (RTT) lets you use text to communicate during a phone call. Your phone sends text as you type and the recipient can read your message while you write. RTT: • Uses call minutes, just like a voice call • Doesn't require additional accessories To turn RTT on: 1. Touch 2. Touch > Settings > Accessibility. 3.
172 Settings : Accessibility 2. Touch > Settings > Accessibility. 3. Touch the real-time text option and turn it on or select when you want it to appear. To make a call with RTT: 1. Touch 2. Call the number. . While the phone rings, the other person's screen displays an RTT indicator. 3. After the other person answers, enter a message in the text field. The text that you enter is visible to the other person as you type. 4.
173 Settings : Accessibility 3. Adjust settings: • There are two basic gestures for controlling your phone: touch and touch & hold. You can adjust the amount of time before your touch on the screen becomes touch & hold. If you find that you accidentally touch & hold when you intend to touch, choose a longer delay. Use Touch & hold delay to select short, medium, or long delay. • If messages that ask you to take action are disappearing too quickly, touch Time to take action and choose a longer time.
Settings : Accessibility 174 1. Go to Settings > Accessibility. 2. Touch Accessibility Menu. 3. Turn Accessibility Menu shortcut on . Tip: To increase the size of the buttons on this menu, touch Settings, then turn Large buttons on . If you're using gesture navigation: 1. Use two fingers to swipe up from the bottom of the screen. If you've set other accessibility tools to use this gesture, swipe up with two fingers and hold to switch between tools. 2. Choose an option from the menu.
Settings : Security 175 About security Screen lock options To keep your phone secure, use a screen lock when it goes to sleep: • Set up a pattern, PIN, or password to unlock your phone. • Add a Smart Lock to unlock automatically when connected to a trusted device, when you're at a trusted place (like home or work), with facial recognition, or until you set your phone down. • You can access notifications and quick settings, start a call, and open the camera from the lock screen.
176 Settings : Security Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it. To see the results or to rescan: 1. Open the Play Store app. 2. Touch your profile icon 3. Review the results of the latest scan, or touch Scan.
Settings : Security : Lock and unlock phone 177 Set screen lock You can set up a screen lock to secure your phone. Each time you power on your phone or turn on the screen, you’ll be asked to unlock it. Set or change screen lock 1. Go to Settings > Security. 2. Touch Screen lock and select the type of lock you want. Some lock options aren't available if you added a VPN or a work (corporate) email account to your phone.
Settings : Security : Lock and unlock phone 178 Tips: • You can swipe up from anywhere on the screen when unlocking. You don't need to touch the icon. • Some of these options aren't available if you added a VPN or a work (corporate) email account to your phone. Remove screen lock 1. Go to Settings > Security. 2. Touch Screen lock. 3. Enter your current PIN, password, or pattern to confirm your identity. 4. Select None or Swipe.
Settings : Security : Lock and unlock phone 2. Touch 3. Turn Make pattern visible off 179 . . Unlock with trusted devices Set up trusted devices You can keep your phone unlocked when it is connected to a trusted device, like your Bluetooth watch or car. 1. Make sure you have: • Set a screen lock on the phone. • Turned on Bluetooth on the phone. • Paired your phone with the device. 2. Go to Settings. 3. Touch Security > Smart Lock.
Settings : Security : Lock and unlock phone 180 Unlock with your face Before using face matching Keep in mind that: • Looking at your phone can unlock it, even when you don't intend to. • Your phone can be unlocked by someone who looks a lot like you. • Your phone can be unlocked by someone else if it’s held up to your face while your eyes are open. Keep your phone in a safe place. To prepare for unsafe situations, you can turn on lockdown.
181 Settings : Security : Lock and unlock phone Turn off face matching 1. Go to Settings > Security > Face Unlock. 2. Unlock your phone. 3. Touch Delete face data. The phone will no longer recognize your face, and the data is deleted. To turn it on again, set up face matching again. Fix an issue If you're having trouble getting the phone to recognize your face: 1. Go to Settings > Security > Face Unlock. 2. Unlock your phone, then touch Redo face scan. 3. Follow the onscreen instructions.
182 Settings : Security : Lock and unlock phone Manually lock phone To lock your phone when you're in a trusted place, on the lock screen, touch . The phone stays locked until the next time you manually unlock it. Remove trusted places 1. Go to Settings. 2. Touch Security > Smart Lock. 3. Unlock your phone, then touch Trusted places. 4. Remove the location from your trusted places: • For your Home or Work locations in Maps, touch the location name to toggle it off.
Settings : Security : Lock and unlock phone 183 Tip: When scanning, cover as much of your finger's surface as possible, including the edges. Fingerprints are stored securely on the phone. Add more fingerprints Keep in mind that: • If multiple users share the phone, users should add their fingerprints from within their user profile, instead of adding multiple fingerprints to your owner profile.
184 Settings : Security : Lock and unlock phone 2. Touch Fingerprint and enter your pattern, PIN, or password to verify your identity. 3. Touch Animation styles and make a selection.
185 Settings : Security Pin an app screen Turn on pinning Use pinning to keep the current app in view until you unpin it. For example, you can pin a game and your child cannot navigate anywhere else on your phone. You can set up a pattern, PIN, or password required to unpin. 1. Go to Settings > Security > App pinning. 2. Turn pinning on. 3. By default, you must always enter your pattern, PIN, or password when unpinning a screen.
Settings : Security 5. 186 Enter your carrier-provided PIN and follow the onscreen instructions. Unlock SIM card When prompted, enter the PIN used to set up the SIM lock. Caution: If you enter an incorrect PIN multiple times, the SIM will be disabled. If you accidentally disabled SIM If you enter an incorrect PIN multiple times, the SIM will be disabled. Contact your carrier for a PIN unlock key (PUK) to re-enable the SIM. Change SIM PIN To change the PIN code for your SIM card: 1.
187 Settings : Privacy Adjust app permissions The first time you use an app, and sometimes when you install or update it, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions any time. To adjust permissions by feature: 1. Go to Settings > Privacy. 2. Touch Permission manager. 3. Touch a feature to see which apps have permission to use it. 4. Turn that permission on or off for each app as needed.
Settings : Privacy 188 Hide your password or pattern You can hide your password or pattern to prevent others from viewing it when you unlock your screen. For passwords: 1. Go to Settings > Privacy. 2. Turn Show passwords off . For patterns (if you're using a pattern screen lock): 1. Go to Settings > Security. 2. Touch 3. Turn Make pattern visible off . .
189 Settings : Location Use location services About location information You can let your phone use GPS, Wi‑Fi networks, mobile networks, and sensors to estimate your location. Apps that have your permission can use this information to deliver location-based services, such as the ability to check in, view traffic, find nearby restaurants, or tag your photos with the location where you took them. Turn location on or off To control what location information your phone can use: 1.
Settings : Location 190 Fix an issue Issue: Location isn't working After each step, check to see if the issue is fixed. 1. Turn location off and then on again. 2. Turn airplane mode on, wait 15-20 seconds, then turn it off again. 3. If you're using a case, remove it and check if GPS is working. The case might be obstructing the sensor. 4. Check if Battery Saver is on. To save power, when Battery Saver is on, your phone disables location services. 5. Turn your phone off and then on again. 6.
Settings : Safety & emergency 191 Prepare for emergencies Set up emergency SOS In an emergency, you can press the Power button quickly five times or more to start a blaring sound and automatically call emergency responders. To set it up: 1. Go to Settings > Safety & emergency > Emergency SOS. 2. Turn Use Emergency SOS on 3. To play a loud warning sound when Emergency SOS is starting, turn Play countdown alarm on 4.
192 Settings : Safety & emergency Add message to lock screen To add your name or a short message to your lock screen for anyone who finds your phone: 1. Go to Settings > Display > Lock screen. 2. Touch Add text on lock screen. 3. Type the text to display and touch Save. Tip: Don't put your mobile number as contact info on your lock screen unless you can access your voicemail from another device. Send your location to emergency services Not all carriers and countries support this feature.
Settings : Passwords & accounts 193 Add or remove accounts Add Google account When you set up your phone, you were prompted to add a Google account. If you skipped this, be sure to set one up now so you can download apps from Play Store, get a customized information feed, and take full advantage of the Calendar, Gmail, and other apps included with your Google account. To add a Google account: 1. Go to Settings. 2. Touch Passwords & accounts > Add account. 3.
Settings : Passwords & accounts 2. Touch the account name. 3. Touch Remove account. 194 Tip: If you have trouble removing a corporate account, go to Settings > Security > Device admin apps and turn off the app for the account, then try to remove it again. Change name & info in your Google account You can update, add, and remove basic info for your Google account: 1. Go to Settings > Google > Manage your Google Account. 2. Touch Personal info. 3. Update information as needed.
195 Settings : Passwords & accounts To see if your other apps can auto-sync: 1. Go to Settings > Passwords & accounts. 2. Review the list of accounts: • If the app isn’t listed, then it can’t auto-sync. • If it is listed, touch its name to see any sync options you can adjust. Turn off auto-sync Turn off for certain Google apps 1. Go to Settings > Passwords & accounts. 2. If you have multiple accounts on your phone, touch the one you want. 3. Touch Account sync. 4.
Settings : Passwords & accounts You can review, delete, and control the information Google collects about you. Learn more from Google about: • Viewing and controlling what information is collected (search, YouTube, recordings of your voice commands, location). • Deleting your search history and other activity. • Reviewing your location history.
197 Settings : System : Languages & input Customize the keyboard Quickly access keyboard settings On the keyboard, touch . You can also access your keyboard settings at Settings > System > Languages & input > On-screen keyboard > Gboard. Change how keyboard looks To change the background color of your keyboard: 1. On the keyboard, touch 2. Touch Theme. 3. Select a color to use as the background. 4. Touch Apply. . To adjust the keyboard’s height for more comfortable typing: 1.
198 Settings : System : Languages & input Disable glide typing With glide typing, you drag your finger over the letters in a word. If you want to turn this off and only use multi-touch typing: 1. On the keyboard, touch 2. Touch Glide typing. 3. Turn Enable glide typing off . . Limit or turn off suggestions 1. On the keyboard, touch 2. Touch Text correction. 3. Adjust settings: • .
Settings : System : Languages & input 1. On the keyboard, touch 2. Touch Languages. 3. Touch ADD KEYBOARD. 4. Select the language. 5. Touch Done. 199 . Then, switch between languages on the keyboard by touching . Open apps faster With artificial intelligence (AI), your phone learns which apps you use most, then manages memory more efficiently so they open faster. To turn this feature on or off: 1. Go to Settings > System > Performance. 2.
200 Settings : System : Gestures Customize Power button gesture You can customize the Power button so that pressing it twice either opens Google Assistant or opens your camera. 1. Go to Settings > System > Gestures. 2. Touch Double press power key and select what you want the gesture to do. Use gestures to turn screen on You can turn on the screen by pressing the Power button. There are two other gestures you can set up: 1. Go to Settings > System > Gestures > Wake display. 2.
201 Settings : System : Gestures 2. Touch One-handed mode and turn it on 3. Choose what should happen when you swipe down: 4. . • To move the top of the screen into reach of your thumb, select Pull screen into reach. • To see your notifications and quick settings, touch Show notifications. To add , which you can touch instead of swiping down, turn One-handed mode shortcut on . Pull screen into reach Swipe down near the bottom edge of the screen. Or touch if you turned on the shortcut.
202 Settings : System : Gestures Twist phone to open camera Open your camera instantly from any screen, even your lock screen, with Quick capture. Twist your phone twice like this: Your viewfinder opens, and you’re ready to shoot. Twist twice again to switch to the front (selfie) camera. If you don’t want others to access your camera, you can turn Quick capture off. But if you use a screen lock, don’t worry--only your Camera app is accessible.
Settings : System 203 Not all apps back up data automatically. Check with the app developer. To automatically back up to Google Drive: 1. Go to Settings > System. 2. Touch Backup. 3. Check that Backup by Google One is on 4. If you have multiple Google accounts, touch Account to select an account. 5. Follow the onscreen instructions. . If needed, turn it on. To back up other files that aren't automatically backed up, like attachments or downloads: 1. Open the 2. Touch 3.
Settings : System : Users and guests 204 Share your phone Ways to share your phone • Add users. If you share your phone with family, friends, or within a business, you can set up separate user spaces for each of them. • Lend to people as guest. This is a more temporary space that you or the guest can delete when finished. • Pin the screen. This lets you keep one specific app or screen in view. For example, you can pin a game and your child cannot navigate anywhere else on your phone.
Settings : System : Users and guests 205 Guest Added user Add, modify, remove users Add a user You must be the device owner to add users. 1. To prevent others from switching to your owner profile and accessing your information, set a screen lock before you share your phone. 2. Go to Settings > System > Multiple users. Tip: To add users from quick settings on your lock screen without unlocking the phone, go to Settings > System > Multiple users and turn Add users from lock screen on . 3.
Settings : System : Users and guests 206 If you're the owner: 1. Go to Settings > System > Multiple users. Or from quick settings, touch 2. Touch the user's name. 3. Touch > More settings. . Add or delete guest Lend to guest Create a temporary profile for sharing your phone with someone. 1. Go to Settings > System > Multiple users. 2. Touch Add guest. 3. To allow the guest to make calls, switch on Turn on phone calls. 4. Touch the option to switch to guest mode. 5.
Settings : About phone 207 Record your IMEI number The IMEI (International Mobile Equipment Identity) number is the unique code that identifies your phone. You’ll need it if you contact support regarding a warranty, and it’s important to have if your phone is stolen. Service providers can use the IMEI to block a stolen phone from cellular networks, and many police departments keep a record of stolen phones using this number.
208 Fix issues : Hardware issues Phone is slow or unstable If a certain app is slow, try these app-specific troubleshooting steps. If your phone is slow when viewing online content, it could be an issue with your connection. If you're on Wi-Fi, use a different Wi-Fi network, switch to mobile data, or contact your Internet Service Provider. If you're using a mobile connection, switch to Wi-Fi. If all apps are slow, it's probably an issue with your phone, not an app on your phone.
Fix issues : Hardware issues • Always use the charger that came with your phone. • Keep your phone away from direct heat or excessive sunlight. • Don't keep your phone in enclosed or poorly ventilated areas where heat can easily build up. • Lower your phone's display brightness. 209 If you're not using or charging it Sometimes a process can get stuck in the background. If your phone is hot but you're not using or charging it, turn your phone off and on again.
Fix issues : Hardware issues 3. 210 Troubleshoot your apps: a. Check for app updates. b. Use safe mode to see if apps you installed are causing the issue and uninstall as needed. If your problem doesn't go away in safe mode, restart your phone and continue to the next section. 4. Reset to factory settings: To remove any processes on your phone that may be causing the issue, you can reset your phone to factory settings. A factory data reset will remove all data from your phone. 5.
Fix issues : Hardware issues 211 Everything is negative, reversed colors Go to Settings > Accessibility > Text and display > Color inversion and turn it off . Tones, hues are different or missing • If the screen shows warmer tones than usual, check quick settings. If • If certain colors appear diminished or their hues are different, go to Settings > Accessibility > Text and display > Color correction and turn Use color correction off .
212 Fix issues : Call and SIM issues Issues making/receiving calls After each troubleshooting step, check to see if your issue is fixed. icon is missing If disappeared from your home screen, you just need to add a shortcut for the Phone app. SIM card not recognized If you see 1. or in the status bar or a message that the SIM is not recognized: Turn your phone off and then on again. Press and hold the Power button, then touch Power off. Then turn it on to establish a new connection with the network.
213 Fix issues : Call and SIM issues Have signal, but can’t make calls 1. Turn your phone off and then on again. Press and hold the Power button, then touch Power off. Then turn it on to establish a new connection with the network. 2. Clear the cache for the Phone app. 3. Use safe mode to see if apps you installed are causing the issue and uninstall as needed. 4. Check if a software update is available for your phone. 5. Reset the phone. Phone doesn’t ring or ring loud enough 1.
Fix issues : Call and SIM issues 214 Screen goes black 1. If you are using a case, cover or screen protector, remove it and see if it was causing the issue. 2. Check your proximity sensor. Dial a call and set the phone on a table (don't use speaker mode), then hold your hand over the proximity sensor to see if you can turn the screen off and on. 3. Use safe mode to see if apps you installed are causing the issue and uninstall as needed. Calls are dropping 1. Check your signal strength: • 2.
Fix issues : Call and SIM issues 6. 215 Turn off Voice Match. a. Open the Google app. b. Touch your profile icon c. Turn Hey Google off > Settings > Voice > Voice Match. . Saying “OK, Google” won't work from all screens, but you can touch the search widget first, then say “OK, Google”. 7. Use safe mode to see if apps you installed are causing the issue and uninstall as needed. 8. Reset the phone. Poor sound quality on calls Start by checking your volume setting.
216 Fix issues : Battery issues Charging issues Try these troubleshooting steps. After each step, check to see if your issue is fixed. 1. Make sure the USB plug fits securely into the phone. 2. If the battery is completely depleted, connect the charger and wait about 10 minutes until it has enough voltage to charge, then press the Power button. 3. If you're charging by connecting to a wall outlet: 4. • If the outlet is controlled with a switch, check that it is turned on.
Fix issues : Battery issues 217 Battery drains too fast Battery life varies The way you use your phone can really affect how long you can go before recharging your battery. Navigating, playing games, browsing the web, making calls and texting all require energy. So, your battery life may vary day to day, depending on what you're doing.
Fix issues : Bluetooth, Wi-Fi, USB issues 218 Bluetooth issues Bluetooth turning on automatically After each step, check to see if your issue is fixed: 1. When Bluetooth is off, your phone can still scan and automatically connect to a previously paired device. To prevent this, turn off Bluetooth scanning. 2. Some third-party apps that control Bluetooth devices (smart watches, fitness and vehicle monitors, etc.) automatically turn Bluetooth on.
Fix issues : Bluetooth, Wi-Fi, USB issues 4. 5. 219 Check that Media audio is on: a. Go to Settings > Connected devices. b. Next to the paired device, touch c. Make sure Media audio is checked. . If the problem is with a car, check the car's instructions. Can't make or hear on calls After each step, check to see if your issue is fixed: 1. Check that other devices paired with your phone aren't getting your calls. 2. Check that Phone audio is on: 3. a. Go to Settings > Connected devices. b.
Fix issues : Bluetooth, Wi-Fi, USB issues 220 1. Check battery level on your phone and Bluetooth device, and charge if either is low. 2. Keep the phone and Bluetooth device within 30 feet of each other, closer for better performance. 3. On your phone, turn Bluetooth off and then on again. 4. Turn off the Bluetooth device to disconnect it. Then turn it back on to automatically reconnect with the phone. 5. Power cycle both your phone and the Bluetooth device.
Fix issues : Bluetooth, Wi-Fi, USB issues 221 Hotspot problems If you can't connect a computer or tablet to your phone's Wi-Fi hotspot: 1. The cellular network for your phone may not be in range. Check the signal icon in your status bar to ensure you have strong connection. If not, try these troubleshooting steps. 2. Re-enter the password on the device to match the hotspot password set up on your phone. Make sure that the encryption type and security settings match on the device and your phone. 3.
Fix issues : Bluetooth, Wi-Fi, USB issues 3. To test the USB port on your computer, connect a different device to your computer.
223 Fix issues : Account and sign-in issues Forgot unlock code If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock. 1. Make sure you know your Gmail address and password, which you'll need when setting up the phone. If you've forgotten them, use Google's website to retrieve them. 2. Perform an external reset of your phone.
Fix issues : Account and sign-in issues 2. 224 Make sure your Internet connection works. For sync to work, you need an Internet connection. To test if your connection is working, open a browser and load a website. If the website doesn't load, get help connecting to Wi-Fi or to cellular data. 3. Check if you have account issues. For sync to work, you need to be able to sign in to your Google account. Make sure that you can sign in to your account in other ways and on another device.
225 Fix issues : App issues App or widget issues App or widget missing from home screen If a widget disappeared from your home screen, then add the widget by touching & holding an empty spot on your home screen. If an app disappeared from your home screen, the shortcut for opening the app was removed and you just need to add a shortcut. If an app disappeared from your list of all apps, you need to reinstall it.
226 Fix issues : App issues Problems with app you installed After each step, check to see if the issue is fixed: 1. Check for updates to the app. 2. If you can open the app, touch 3. Clear the app's cache. 4. Go to the developer’s website for support. or > Help and look for troubleshooting information. a. Open the Play Store app. b. Touch your profile icon c. Touch the app and swipe down to see a link to the website. > My apps & games.
Fix issues : App issues 2. Clear the cache for the Camera app. 3. Check for updates to your Camera app. 4. Use safe mode to see if apps you installed are causing the issue and uninstall as needed. 227 If the camera works correctly in safe mode, a third-party app is probably causing the issue. Error: Camera busy This error can occur if you use the camera in one app and then switch to another app that requires permission to access the camera.
228 Fix issues : App issues 2. Open the conversation and resend the message. Can't hear notifications 1. Check that message notifications are turned on. 2. Look for 3. in your status bar. If you see it: • Open quick settings and touch • Make sure your phone is set to screen calls at the appropriate times. to turn Do Not Disturb off. If you're using a 3rd party launcher, switch back to the Moto launcher. If this fixes the issue, then find an alternative launcher to use.
Fix issues : App issues 229 Problems with Facebook, WhatsApp, other apps If you’re having problems with messaging apps that you installed: 1. Check for updates to the app. 2. If you can open the app, touch 3. Turn your phone off and then on again. 4. Clear the app's cache. or > Help and look for troubleshooting information. Gmail issues For help with Gmail, read Google's troubleshooting information. Play Store issues For help with Play Store, read Google's troubleshooting information.
Fix issues : Maintenance procedures 230 Update Android software For best performance, keep your phone updated with the latest available Android software. Check Android version number To check what version of Android your phone is running: 1. Go to Settings > About phone > Android version. 2. The number displayed is your phone's Android version. Install Android software updates Your phone notifies you if an Android software update is available.
Fix issues : Maintenance procedures • Bluetooth • Cellular data • Hotspot (internet sharing) 231 Then, if you’re still experiencing problems, try resetting all network settings: 1. Go to Settings > System > Reset options. 2. Touch Reset Wi-Fi, mobile & Bluetooth > Reset settings. 3. If you're using dual SIMs, select the SIM to reset for mobile data settings. 4. Touch Reset settings. 5. Try to reconnect to Wi-Fi, cellular data, and Bluetooth, or try to share your internet connection again.
Fix issues : Maintenance procedures 3. 232 If you’re going to give your phone to someone else, disable Factory Reset Protection (FRP): a. Remove the screen lock. b. Remove your Google accounts from the phone. FRP is security measure that keeps your data safe if your phone is lost or stolen, and that requires logging into the phone with the owner's account to reset the phone. Removing your account and screen lock before the reset lets the person you're giving it to set it up with their own information.
Fix issues : Maintenance procedures 233 Learn to use an app Open the app and touch or Phone issue Visit mobilesupport.lenovo.com for solutions, user forums, live contact options. > Help.