User manual
Table Of Contents
- Congratulations
- Your phone
- Contents
- Let’s go
- Controls
- Home screen
- Apps & updates
- Calls
- Contacts
- Messaging
- Text entry
- Social networking
- Photos & videos
- Music
- Web
- Personalize
- Location
- Connect
- Tips & tricks
- Tools
- Management
- Security
- Troubleshooting
- Safety, Regulatory & Legal
- Battery Use & Safety
- Battery Charging
- Third Party Accessories
- Driving Precautions
- Seizures, Blackouts & Eyestrain
- Caution About High Volume Usage
- Repetitive Motion
- Children
- Glass Parts
- Operational Warnings
- Radio Frequency (RF) Energy
- Regulatory Information
- Specific Absorption Rate (FCC & IC)
- European Union Directives Conformance Statement
- FCC Notice to Users
- Industry Canada Notice to Users
- Software Notices
- Location Services
- Navigation
- Privacy & Data Security
- Use & Care
- Recycling
- California Perchlorate Label
- Hearing Aid Compatibility with Mobile Phones
- Software Copyright
- Content Copyright
- Open Source Software Information
- Export Law Assurances
- Product Registration
- Service & Repairs
- Motorola Mobility Inc. Limited Global Warranty Mobile Phones
- Copyright & Trademarks
48 Troubleshooting
Reset
To reset your phone to factory settings and erase all the
data on your phone, touch Apps >
Settings
> Privacy > Factory data reset > Reset phone.
Warning: All data on your phone will be deleted.
(Nothing on the microSD memory card is deleted.)
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a forced reboot—press
and hold both the Power key and the down volume key
for up to 10 seconds.
Service & Repairs
If you have questions or need assistance, we’re here to
help.
Go to www.motorola.com/support, where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-331-6456 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).










