Professional Radio GM380 User Guide 68P64110B90 Issue: July 2000
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Radio Calls . . . . . . . . . . . . . . . . . . . . . . . .17 CONTENTS Radio Controls . . . . . . . . . . . . . . . . . . . . . . 3 Programmable Buttons . . . . . . . . . . . . . . . 3 Keypad Keys . . . . . . . . . . . . . . . . . . . . . . . 7 Keypad Lock/Unlock . . . . . . . . . . . . . . . . . 7 Menu Keys . . . . . . . . . . . . . . . . . . . . . . . . . 8 Menu Navigation Chart . . . . . . . . . . . . . . . 9 LCD Display and Icons. . . . . . . . . . . . . . . 10 Audio Signal Tones . . . . . . . . . . .
CONTENTS Power Level . . . . . . . . . . . . . . . . . . . . . . . Companding. . . . . . . . . . . . . . . . . . . . . . . Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . Brightness . . . . . . . . . . . . . . . . . . . . . . . . Option Board . . . . . . . . . . . . . . . . . . . . . . Voice Operated Transmit (VOX) . . . . . . . Stun/Unstun . . . . . . . . . . . . . . . . . . . . . . . 46 47 48 49 50 51 52 Radio Information . . . . . . . . . . . . . . . . . 53 Safety Information . . . . . .
RADIO OVERVIEW Programmable Button 2 h 10. Edit Buttons Left/Right v or w 11. Programmable Button 3 i Please read pages 55 to 58 before using this radio. 12. Programmable Button 4 j RADIO CONTROLS 13. Keypad The numbers below refer to the illustrations on the inside front cover. 14. Programmable Keys $ 1. MICROPHONE CONTROLS On-Off / Volume Knob Used to turn the radio on or off, and to adjust the radio’s volume. 2.
RADIO OVERVIEW Feature Description Monitor/Cancel Monitor allows user to select between signalling squelch, carrier squelch and unsquelch, and to suspend scan when landed on a channel in scan mode. Cancel allows user to cancel current incoming or outgoing call. Radio Call Missed Call List Allows user direct access into the Missed Call List menu feature. Contact List Allows user direct access into Contact List menu feature.
Description Nuisance Delete/Cancel (Voice Storage) To delete a nuisance (unwanted) channel when scanning, with exception of priority channel, last channel in scan list and home channel. Cancel, deletes messages being played back from the Voice Storage feature. Nuisance Delete To delete a nuisance (unwanted) channel when scanning, with exception of priority channel, last channel in scan list and home channel.
RADIO OVERVIEW Feature Call Forward To transfer calls automatically to another radio if user is unable to take the call. Companding On/Off To toggle between compression/expansion of audio signal and normal audio signal. Option Board On/Off Allows user to toggle the option board between on and off. Keypad Lock On/Off Allows user to lock/unlock menu keys and keypad keys. DTMF External Alarm Memory Channel English Description To place the keypad into permanent DTMF live dial mode.
KEYPAD KEYS 2 5 8 0 % 3 6 9 # & On your radio there is a keypad lock feature which allows you to lock the keypad keys and menu keys to eliminate accidental key presses. Press the keypad lock button to lock the keys, the display icon L will be lit and the display will show: Lock Keypad After 2 seconds the radio returns to the IDLE STATE.
RADIO OVERVIEW MENU KEYS Menu/ Select Right Key w Used as More key to provide additional information. c v y z Left Key v Used as a destructive backspace key when editing. Left Down Right Exit Up x w Menu/Select Key c Used to enter the Menu Mode. When you are in the Menu Mode, this key is also used to make menu selections. Note: When the radio is in the IDLE STATE, pressing any of the c x v w menu keys causes the radio to enter the Menu mode.
MENU NAVIGATION CHART c + e Missed Calls Contact List Status Channel Voice Storage Utilities Radio Information select/ entry select/ enter ID select/ enter Status Number select/ enter Channel Number + e + e + e Menu Navigation c to enter Menu Mode. Emergency Msg. select/ record/ play/ delete Call Forward DTMF Backlight Voice Recorder select/ record/ play/ delete Brightness Scan Talkaround External Alarm Lone Worker Option Board SW Version CP Version SW Part No. CP Part No.
RADIO OVERVIEW LCD DISPLAY AND ICONS CHAN STAT ADDR Displays channel, menu, and radio status information. The top screen row shows radio status indicator symbols, explained in the table below: Symbol A B C English Name and Description XPAND™ Indicator Indicates that your radio has the companding feature activated. Power Level Indicator “L” lights when your radio is configured to transmit in Low Power. “H” lights when your radio is configured to transmit in High Power.
AUDIO SIGNAL TONES Tone Tone Signal Description Low pitched tone Signal Individual Call Radio receives an Individual Call. Call Reminder Reminder of unanswered call. TOT Pre-Alert Warns of expiry of time out timer. Monitor Alert Alerts to change of squelch. Voice Storage Voice StorageRecording. Voice Storage Voice StorageWarning. Voice Storage Voice StorageFull. Scan Start Radio starts scanning. Scan Stop Radio stops scanning. Priority Call Decode Radio detects a priority call.
RADIO OVERVIEW Tone Signal Description Lone Worker Reminds lone worker to respond. Hardware Error Hardware error, tone continues until valid operation. Cancel Message Previous message or message currently being played from Voice Storage has been deleted. Channel Free Beep Indicates current channel is free. Incoming Emergency Alert Indicates an emergency situation. Keypad Acknowledge Confidence tone when any key pressed.
GETTING STARTED RADIO ON MESSAGE At power up the radio will display a message customised by your dealer, e.g.: Radio On After this text has been displayed, the radio perform a self test routine. On completion of a successful self test the radio will display: Channel ON Push the On/Off/ Volume Control knob until you hear a click. OFF Push the On/Off/ Volume Control knob until you hear a click and the display clears. This may be a number or an alias and will be the current channel.
GETTING STARTED Selecting a Radio Channel Your radio offers up to 255 channels, however some may not be programmed. Check with your dealer for more information. Once in channel mode, there are two ways to select a channel: Method 1 1 + or e until: Before selecting a channel ensure your radio is in channel mode. Note: The keypad and Up/Down keys IDLE states are programmable and may be set to channel mode.
Sending a Call Up to two programmable buttons can be programmed as memory channel buttons which allow you quick access to frequently used channels. The buttons may be preprogrammed by your dealer or programmable by yourself. If pre-programmed by your dealer, a short press of the button will take you to the assigned channel. To program a Memory Channel button yourself, select the desired channel in the normal way and press and hold the button for 2 seconds.
GETTING STARTED Receiving a Call Cancelling a Call 1. Turn your radio on and adjust the volume level. 2. Switch to the desired radio channel. 3. If, at any time, a call is received you will hear the call at the volume level you have set. At any time while setting up a call it may be cancelled by pressing the Monitor/Call Cancel button, or replacing the microphone in its holder (referred to as going “on hook”) . The call timer can also cancel a call.
RADIO CALLS To answer the call: Making a Selective Call You can make a selective call to a particular radio, known as an individual call, or a group of radios, known as a group call. 1. Press the PTT button or Call button. 2. The call will terminate automatically when the conversation has ended or press the Monitor button. You can make calls by using the Contact List, the Missed Calls List or Manual Dialling.
RADIO CALLS CONTACT LIST When the radio is in the IDLE state or during a call, the contact list may be used to give access to up to 255 preprogrammed numbers accessed via the menu. Depending on the way your radio is programmed, the radio will display either the alpha alias (name) or the number to be dialled.
Once the desired address is displayed, there are two methods to select the address: c to confirm your selection.
RADIO CALLS MISSED CALLS If a call remains unanswered, the call will be stored by the radio, provided that Missed Calls has been programmed into your radio. Up to ten calls can be stored. If the same radio calls more than once, only the most recent call is stored. When ten calls have been stored by the radio, depending on the radio programming, the eleventh call received may overwrite the first or not be stored by the radio.
Example: Display shows Reception S 1 If the displays shows S there is a status message associated with the call. f Displays message e.g. On Break f again Displays status number e.g. Status 04 f again Display shows Reception S + or e until desired number is displayed: Addr: Alias 2 PTT button or c or # to make the call. 3 After the call is set-up, press PTT button and talk with your mouth 2.5-5 cm from microphone. Release PTT to listen.
RADIO CALLS On a successful call set- up, the entry is automatically deleted from the stack together with any associated status message. Unanswered calls may be deleted from the Missed Call list at any time by : 1 c to enter Menu Mode. 2 Display shows: 3 c to select 4 + or e to select entry in list: xx to exit Missed Call List. Display shows e.g.: Ready Note: The calls in the list are not deleted when the radio is turned off. Addr: Alias x to request deletion.
STATUS CALLS 3 c to select Once in the Status List, there are two ways to choose the desired status: Method 1 + or e until: Message Alias (e.g On Break) f Number (e.g. 04) Making a Status Call Method 2 (Manual Dialling) When the radio is in the IDLE state or during a call, the status list may be used to select a status message to reply to a calling radio or send your status to another radio. Enter the desired status from the keypad, e.g.
RADIO CALLS Once the desired status is displayed, there are two methods to select the status: Receiving a Status Call Your radio receives a Status Call when: Method 1 c to confirm your selection. Display shows: (for 2 seconds) Selected Method 2 Press the PTT button or Call 1-4 to select and make the call. Call 1-4 are pre-programmed call buttons. Note: During a call you may enter the status list as described above and make another status call to a third party or initiate a new status call.
EMERGENCY CALL When you make an Emergency call, your radio goes into an Emergency state, which can be programmed to: • continually receive speech, • the radio can receive and transmit. 1. Press the Emergency button to initiate an Emergency call. 2. Emergency can be stopped by: Should you receive an Emergency call the incoming emergency alert tone will sound. • Switching the radio Off and On again. • A reset message is received by your radio. • The emergency time duration is reached.
RADIO CALLS DTMF DTMF means Dual Tone Multi Frequency and is used when the radio is required to operate in a radio system with an interface to telephone systems. There are two methods of accessing DTMF Live Dial Mode: To initiate a DTMF call with Automatic Telephone Interconnect Call 1 Press dedicated Call Button (Call 1-4 or PTT), you will hear a tone sequence. D Display icon lit: 2 Wait for call to be set up when you will hear a dial tone.
5 Display shows entered digits: 5 Once the radio has connected to the called number, you can begin the conversation. Even though this is a phone call, your conversation mimics a radio call, that means that both parties speak in turn, i.e. press the PTT to talk, release to listen. 6 To end the call press the Monitor Button or change channel when the clear down call is sent automatically from your radio to shutdown the phone line.
RADIO CALLS Permanent DTMF Mode Using the DTMF Button Press the pre-programmed DTMF button once, to put the keypad into permanent DTMF live dial mode. Press the DTMF button again to disable the DTMF live dial. The radio then returns to the IDLE STATE and select calls can be made. 1. Alternatively, use the DTMF menu option to enable or disable permanent DTMF Mode. Note: Permanent DTMF mode is not available in scan or during a call.
Using the Menu Ensure radio is in IDLE STATE. 2 c to enter Menu Mode. 3 + or e until: 4 c to select 5 + or e until: 6 c to select Utilities DTMF Mode Display shows current status e.g. : Off 7 + or e until: On 8 c to select: On Display shows: (for 2 seconds) Selected 9 Radio exits menu mode and display shows e.g.
RADIO CALLS To initiate a DTMF call in permanent live dial 1 Enter the interconnect call from the keypad, you will hear a tone sequence. Display shows e.g. 2 Wait for call to be set up when you will hear a dial tone. Display shows: 3 122 Enter Digits Enter desired phone number, taking care not to press the PTT. Note: Each DTMF digit is transmitted instantly. Display shows entered digits: 4 8116 Once the radio has connected to the called number, you can begin the conversation.
FEATURES x to remain in Emergency Message Feature. Voice storage allows you to perform various voice related tasks which include voice recorder and an emergency message feature. 9 Press and hold the Record/Playback button, the Voice Storage Recording alert sounds momentarily. Voice Recorder 10 Record the call or part of the call. You can record and playback incoming calls or make a memo using the voice recorder feature, which allows up to 2 minutes of recording.
FEATURES To record a memo: 1 Ensure radio is in IDLE STATE. 2 c to enter Menu Mode. 3 + or e until: 4 c to select 5 + or e until: 6 c to select 7 Press and hold the Record/Playback button, the Voice Storage Recording alert sounds momentarily. You will see: Voice Storage Recorder Recording 8 Speak clearly into the radio microphone to record your memo. 9 The Voice Storage Warning alert sounds when the memory is nearly full.
To playback a recorded call or memo: Ensure radio is in IDLE STATE 2 Press the Record/Playback button to playback the first recorded call or memo. You will see: 3 FEATURES 1 Playing Press the Record/Playback button again to skip to the next message to be played back. To delete a recorded call or memo: 1 Playback message as described in above procedure. 2 Press the Cancel button to delete the message currently being played back.
FEATURES Emergency Message You can pre-record an emergency message to be sent automatically when the emergency call feature is activated. This message may contain, for example, your location or status which may prove useful to the recipient, especially if, in the emergency situation, you are unable to talk. To pre-record an emergency message: 1 Ensure radio is in IDLE STATE. 2 c to enter Menu Mode.
PUBLIC ADDRESS MODE To access the Public Address system: The Public Address mode allows you to use your radio audio as a public address system. You can use your radio microphone as normal and the audio is routed through the radio to an external loudspeaker fitted to your vehicle. A switch, external to your radio, switches the audio from your radio to the external loudspeaker. This feature is programmed and fitted by your dealer. 1 Turn external switch to the PA position.
FEATURES CAR RADIO MUTE The Car Radio Mute feature automatically mutes your in-car audio entertainment system to allow you to hear incoming calls or to stop audio interference when you are making a call. This feature may be programmed into your radio by your dealer.
UTILITIES UTILITIES The utilities described below are programmed into your radio by your dealer and are accessible either via a programmable button or via the menu.
UTILITIES DTMF DTMF means Dual Tone Multi Frequency and is used when the radio is required to operate in a radio system with an interface to telephone systems. You can switch On or Off Permanent DTMF Mode by using a pre-programmed DTMF button or via the menu, please refer to page 26.
Using the Scan Button You can monitor several channels in order to receive any call that is transmitted on any of these channels. Sixteen different channels can be programmed into each scan list. Each channel can share the same scan list or have different scan lists assigned to them. Once the radio’s scan operation is activated and the radio detects a call coming through a channel in its scan list, it switches to that channel for you to receive the call. 1. Press the Scan button to start scanning.
UTILITIES Using the Menu 1 Ensure radio is in IDLE STATE, or in a call. 2 c to enter Menu Mode. 3 + or e until: 4 c to select 5 + or e until: 6 c to select Utilities PRIORITY CHANNEL Scan Display shows current status e.g. : Off 7 + or e until: On 8 c to select Display shows: (for 2 seconds) 9 Radio exits menu mode and display shows e.g.: English 40 The scan start alert tone will sound, the display icon G will be lit and the LED indicator will blink green during a scan operation.
DELETING A NUISANCE CHANNEL 1. While the radio is on the Nuisance Channel, press and hold the Nuisance Delete button until you hear the scan start alert tone. 2. Release the Nuisance Delete button. Note:You cannot perform a Nuisance Channel Delete on a priority channel or if there is only one remaining channel in the scan list. Using the Scan Button 1. Press the Scan button to stop scanning. The scan stop alert tone will sound. 2. Press the Scan button again to re-start scanning.
UTILITIES CALL FORWARD You can call forward calls to your radio to another radio if you are unable to take calls or are away from your radio. You can switch On or Off Call Forward by using a pre-programmed Call Forward button or via the menu. Using the Call Forward Button 1. Press the Call Forward button to switch on Call Forward, when the feature enable alert will sound and the display will show: Using the Menu 1 Ensure radio is in IDLE STATE. 2 c to enter Menu Mode.
TALKAROUND You can switch On or Off Talkaround by using a pre-programmed Talkaround button or via the menu. 1 Ensure radio is in IDLE STATE. 2 c to enter Menu Mode. 3 + or e until: 4 c to select 5 + or e until: 6 c to select Using the Talkaround Button 1. Press the Talkaround button to switch on Talkaround when the feature enable alert will sound, the display icon J is lit and the display will show: 2.
UTILITIES EXTERNAL ALARM Using the Menu The external alarm feature activates the vehicle horn and/or lights to inform you of an incoming call when you are away from your vehicle. 1 Ensure radio is in IDLE STATE. 2 c to enter Menu Mode. 3 + or e until: 4 c to select When the alarm is activated it can be cancelled by: 5 + or e until: 1. Answering the call. 6 c to select 2. The external alarm timer times out.
LONE WORKER Using the Lone Worker Button 1. Press the Lone Worker button to switch Lone Worker on, when the feature enable alert will sound and the display will show: 1 Ensure radio is in IDLE STATE. 2 c to enter Menu Mode. 3 + or e until: 4 c to select 5 + or e until: 6 c to select UTILITIES The Lone Worker feature enables you to work alone with added safety. You can switch On or Off Lone Worker by using a pre-programmed Lone Worker button or via the menu.
UTILITIES POWER LEVEL You can transmit your calls at different transmit power levels. A higher level means you can reach a radio that is farther away. A lower power level reduces the possibility of interference. Use the high power setting only when necessary. Using the Menu 1 Ensure radio is in IDLE STATE. 2 c to enter Menu Mode. 3 + or e until: You can switch between high and low power levels by using a pre-programmed Power Level button or via the menu.
COMPANDING You can switch On or Off Companding by using a pre-programmed Companding button or via the menu. 1 Ensure radio is in IDLE STATE. 2 c to enter Menu Mode. 3 + or e until: 4 c to select 5 + or e until: 6 c to select 1.
UTILITIES BACKLIGHT Using the Menu Backlight illuminates the radio display, keypad and menu navigation keys. Your radio can be programmed to have the backlight permanently on, permanently off or a timed period, when any new information being displayed causes the backlight to remain on for 10 seconds. You can switch On or Off the Backlight by using a pre-programmed Backlight button or via the menu. 1 Ensure radio is in IDLE STATE. 2 c to enter Menu Mode.
BRIGHTNESS You can only alter the brightness feature via the menu. 1 Ensure radio is in IDLE STATE and Backlight is set to On. 2 c to enter Menu Mode. 3 + or e until: 4 c to select 5 + or e until: 6 c to select 7 + or e to alter brightness to one of Utilities Brightness nine levels. 8 c to select required level. Display shows: (for 2 seconds) 9 Radio exits menu mode and display shows e.g.
UTILITIES OPTION BOARD Your radio is capable of being fitted with an option board. Each board will extend the capability of your radio by adding a new feature such as voice storage, voice scrambler or trunking. See your dealer for the availability and suitability of the various option boards. You can switch On or Off the Option Board by using a pre-programmed Option Board button or via the menu. Using the Menu 1 Ensure radio is in IDLE STATE. 2 c to enter Menu Mode.
VOICE OPERATED TRANSMIT (VOX) 1. UTILITIES When the VOX accessory is connected, your radio may be used with hands-free operation. The VOX feature intelligently senses background noise, so that it adapts automatically to the noise level in the environment in which you are working. To start the VOX feature: Ensure that the VOX accessory is connected to the rear accessory connector of the radio. 2. Switch the radio to a VOX channel.
UTILITIES STUN/UNSTUN For added security and to avoid abuse of the radio system in which you operate, a feature known as Stun/Unstun is included in your radio. This feature can only be activated by your system manager or administrator. For example, if your radio is stolen and is being used illegally, your system administrator can send a signal which will stun the radio making it incapable of being used.
To enable you and your dealer/system administrator to establish, quickly, the software and radio parameters programmed into your radio, a feature known as Radio Information can be accessed via the menu. On selection of Radio Information, your radio display will indicate: • Software (SW) version • Codeplug (CP) version • Software (SW) part number • Codeplug (CP) part number To access Radio Information 1 Ensure radio is in IDLE STATE. 2 c to enter Menu Mode.
RADIO INFORMATION 8 9 + or e for further selections following steps 6 and 7: SW or CP or SW or CP Version Version Part No Part No x x to exit menu mode , display shows e.g.
SAFETY INFORMATION This section provides information and instructions for the safe and efficient operation of Motorola Mobile Two-Way Radios. For information regarding radio use in hazardous areas, please refer to the Factory Mutual (FM) approval manual supplement or Instruction Card which is included with radio models that offer this capability.
Electromagnetic Interference/Compatibility SAFETY Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.
Mobile Antenna Installation To assure optimal radio performance and that human exposure to radio frequency electromagnetic energy is within the guidelines referenced earlier in this document, transmit only when people inside and outside the vehicle are at least the minimum distance away from a properly installed, externally mounted antenna. Table 1 lists the minimum distance for several different ranges of radiated power.
SAFETY General Radio Care ! • The use of chemicals such as detergents, alcohol, aerosol Caution sprays, and/or petroleum products may be harmful to and damage the radio housing. • Avoid physical abuse of the radio such as carrying it by the antenna. • The accessory connector (if fitted) has a protective cap which should be left in place when the connector is not in use. • Clean the radio exterior using a cloth moistened with clean water and a mild dishwashing liquid.