Data Sheet

ADVANCED
With Advanced Services, you can protect your radios ensuring access to technical support and software updates with a repair service that
covers you for normal wear and tear and accidental damage.
Highly qualified support technicians at certified repair facilities, backed by Motorola Solutions globally integrated services infrastructure,
helps ensure fast hardware repair turnaround times to provide the investment protection you need to reduce your total cost of ownership.
ESSENTIAL WITH REPAIR
Our two-way radios are built for superior performance. With expert hardware repair, all radios are returned to factory specifications at ISO9001
certified Service Centres. All repaired hardware devices are expedited back to you so you can be productive and keep your operations
running smoothly.
Motorola Solutions Ltd. Nova South, 160 Victoria Street, London, SW1E 5LB, United Kingdom.
Availability is subject to individual country law and regulations. All specifications shown are typical unless otherwise stated and are subject to change without notice.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license.
All other trademarks are the property of their respective owners. ©2019 Motorola Solutions, Inc. All rights reserved. (06/19)
AT-A-GLANCE
SERVICES FOR NEW MOTOTRBO TWO-WAY RADIOS
1
Only 5 year duration available at time of purchase
2
Turn-around time is Motorola Solutions “in-house” repair time and does not include transit and customs clearance in either direction
3
Software support provides bug-fixes and updates to the current release for the duration of the contract
COVERAGE ESSENTIAL
ESSENTIAL
WITH REPAIR
ADVANCED
Duration
1
5 years 5 years 5 years
Manufacture defects
Not applicable
(Warranty cover for 2 years)
Normal wear and tear Not applicable
Accidental damage Not applicable Not applicable
Turnaround time
2
Not applicable 3 days Next day
Non-technical telephone support.
9am - 5pm CET, Mon - Fri
Technical telephone support.
9am - 5pm CET, Mon - Fri
Software support
3