Service manual

FIELD LEVEL TEST MODES AND PROCEDURES: Reset Log Test
8-12 68P80401P01-O
8.12 Reset Log Test
Use this test to check the reset log in the unit.
To perform the reset log test:
1. Power on the unit and wait until registration is complete.
2. If the unit does not have the latest software version, reflash (reprogram) the unit.
If the unit attempts to reset, perform the Reset test (see page 8-11).
3. Enter Trace Mode (see page 6-1). The Unit Info display appears.
4. Scroll down and highlight Resets, and then press View to view the Resets display.
5. Look for and record any reset errors.
If the log contains reset errors, perform the Reset test.
6. Place a dispatch call.
7. Look for, and record, any reset errors.
If the unit attempts to reset, perform the Reset test.
8. Place an interconnect call.
9. Look for and record any reset errors.
If the unit attempts to reset, perform the Reset test.
NOTE: If the customer agrees, set the Auto Lock feature. This feature helps detect reset
conditions.
8.13 Model Assembly (MA) Test Mode Test
• Model Assembly Test Mode is an embedded series of operational tests of the unit’s user
interface and functional features.
• Motorola iDEN recommends MA Test Mode be performed after any servicing of the unit.
• An audio test cable is required to complete MA Test Mode effectively. See the Required Tools
section or contact Motorola’s Aftermarket Accessories Division (AAD).
MA Test mode is achieved by starting from a power-down condition:
1. Press and hold three number keys simultaneously with the Power key, such as 1-2-3, 4-5-6,
7-8-9.
2. Release once the opening screen appears in the main display.
3. Follow instructions as they appear pressing the indicated keys.
4. No instruction? Press any key or Scroll right.
5. No reaction? Power down the unit and start MA Test again.
• Main LCD and CID displays depicted as follows. Note that opening displays may vary
depending on carrier preference. The i870 MA Test excludes the Digital Camera Test: