User Manual

44 Help
Make sure there is at least 1 to 2m between the 2 Units to avoid
audio feedback.
lf the Baby Unit is too far away, it may be out of range. Move
the Baby Unit closer to the Parent Unit.
Make sure that the Baby and Parent Units are not near other
electrical equipment, such as a television, computer or
cordless/mobile telephone.
Use of other 2.4 GHz products, such as wireless networks
(Wi-Fi
®
routers), Bluetooth
systems, or microwave ovens,
may cause interference with this product. Keep the Baby
Monitor at least 1.5m away from these types of products, or
switch them off if they appear to be causing interference.
If the signal is weak, try moving the Parent and/or Baby Unit
to different positions in the rooms.
Noise interference on your device
To avoid background noise or echoes, ensure that there is enough
distance between your device and the Wi-Fi
®
Camera Unit.
Use of other 2.4 GHz products, such as Bluetooth
systems or
microwave ovens, may cause interference with this product.
Keep the Wi-Fi
®
Camera Unit at least 1.5m away from these
types of products, or switch them off if they appear to be
causing interference.
Lost connection
Check your Wi-Fi
®
settings. If necessary, reconnect your Wi-Fi
®
.
Ensure that the Wi-Fi
®
Camera Unit is switched ON. Wait a few
minutes to make the connection with the Wi-Fi
®
system.
If you forgot your password
If you do not remember your password, tap
Forgot Password
and submit your e-mail address. A new password will be sent
to your e-mail address immediately.