MC55A0 MC55N0 ENTERPRISE DIGITAL ASSISTANT INTEGRATOR GUIDE 100 Mbps
MC55A0 MC55N0 ENTERPRISE DIGITAL ASSISTANT INTEGRATOR GUIDE 72E-148114-01 Rev.
ii MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide
iii © 2011 by Motorola Solutions, Inc. All rights reserved. No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. The software is provided strictly on an “as is” basis.
iv MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Revision History Changes to the original manual are listed below: Change -01 Rev. A Date 8/2011 Description Initial release.
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vi MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide
TABLE OF CONTENTS Revision History .............................................................................................................................. iv About This Guide Introduction ..................................................................................................................................... Documentation Set ......................................................................................................................... Configurations............................
viii MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Chapter 2: Accessories Introduction .................................................................................................................................... Single Slot USB Cradle .................................................................................................................. Setup ....................................................................................................................................
Table of Contents Vehicle Holder ................................................................................................................................ Installation Reminders ............................................................................................................. Device Mounting Precautions .................................................................................................. Installation ............................................................................
x MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide CopyFiles ........................................................................................................................... Storage .......................................................................................................................................... Random Access Memory ......................................................................................................... Volatile File Storage (Cache Disk) .....
Table of Contents MC55 Accessory Specifications ..................................................................................................... Single Slot USB Cradle ............................................................................................................ Four Slot Battery Charger Cradle ............................................................................................ Four Slot Charge Only Cradle ..........................................................................
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ABOUT THIS GUIDE Introduction This Integrator Guide provides information about setting up and configuring the MC55A0 and the MC55N0 and it’s accessories. NOTE Screens and windows pictured in this guide are samples and can differ from actual screens. Documentation Set The documentation for the MC55A0/N0 is divided into guides that provide information for specific user needs. • MC55A0/N0 Quick Start Guide - describes how to get the MC55 up and running. • MC55A0/N0 User Guide - describes how to use the MC55.
xiv MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Configurations This guide covers the following configurations: Configuration Data Capture Options Operating System Radios Display Memory Keypads MC55A0 WLAN: 802.11a/b/g WPAN: Bluetooth v2.0 EDR 3.5” VGA Color 256 MB RAM/ 1 GB Flash 1D laser scanner, 2D imager, 1D laser scanner and camera or 2D imager and camera Windows Mobile 6.5.X Classic Numeric, QWERTY, QWERTZ, AZWERTY or PIM MC55A0-HC WLAN: 802.11a/b/g WPAN: Bluetooth v2.
About This Guide xv The second line lists the operating system version and the build number. The last part of the build number represents the AKU number. For example, Build 20963.1.5.2 indicates that the device is running AKU version 1.5.2. OEM Version To determine the OEM software version: Tap Start > Settings > System tab > System Info icon > System tab. BTExplorer Software To determine the BTExplorer software version tap Start > BTExplorer > Show BTExplorer > File > About to view version information.
xvi MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide • Chapter 1, Getting Started provides information on MC55 configurations and accessories, charging the battery, and resetting the device. • Chapter 2, Accessories describes the accessories available for the MC55 and how to set up power connections and battery charging capabilities, where applicable.
About This Guide xvii • Mobility Services Platform 3.2 User Guide, p/n 72E-100158-xx. • AirBEAM Smart Windows CE Client Product Reference Guide, p/n 72-63060-01. • Wireless Fusion Enterprise Mobility Suite User Guide for Version 2.61, p/n 72E-113153-02. • Microsoft® Applications for Windows Mobile 6 User Guide, p/n 72E-108299-xx. • Application Guide for Motorola Enterprise Mobility Devices, p/n 72E-68901-xx.
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CHAPTER 1 GETTING STARTED Introduction This chapter provides information about the MC55, charging, and resetting the MC55. Unpacking the MC55 Carefully remove all protective material from the MC55 and save the shipping container for later storage and shipping. Verify that you received the following equipment: • MC55 • Lithium-ion battery • Tethered stylus • Screen protector, installed on display window • Regulatory Guide • Quick Start Guide. Inspect the equipment.
1-2 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide • Power on the MC55. Installing a microSD Card (MC55A0) The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use. To install the microSD card: 1. Lift rubber access door. 2. Slide the SIM card holder door up to unlock. 3. Lift SIM card holder door.
Getting Started 1-3 Installing a microSD Card (MC55N0) The microSD card slot provides secondary non-volatile storage. The slot is located under the battery. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use. CAUTION Follow proper ESD precautions to avoid damaging the SD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1-4 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Installing the Battery NOTE The MC55 ships with either a 2400 mAh or 3600 mAh battery. The 2400 mAh battery is shown in this installation procedure. To install the battery. 1. Insert the battery, bottom first, into the battery compartment in the back of the MC55. 2. Press the battery down into the battery compartment until the battery release latch snaps into place.
Getting Started 1-5 • Four Slot Ethernet Cradle. To charge the main battery: 1. Connect the charging accessory to the appropriate power source. 2. Insert the MC55 into a cradle or attach to a cable. The MC55 begins charging. The Charging/Battery Status LED blinks amber while charging, then turns solid amber when fully charged. See Table 1-1 for charging indications. The 2400 mAh battery fully charges in approximately four hours and the 3600 mAh battery fully charges in approximately six hours.
1-6 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Calibrating the Screen NOTE The Calibration screen can be accessed by pressing Blue key - Backspace key. To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus: 1. Remove the stylus from its holder on the side of the MC55. 2. Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen. 3.
Getting Started 1-7 Performing a Clean Boot CAUTION A clean boot should only be performed by an authorized system administrator. You must connect the MC55 to AC power during a clean boot. Removing AC power from the MC55 during a clean boot may render the MC55 inoperable. A clean boot resets the MC55 to the factory default settings. All data in the Application folder is retained. You must download the Clean Boot Package file from the Support Central web site, http://www.motorola.
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CHAPTER 2 ACCESSORIES Introduction Table 2-1 lists the accessories available for the MC55. Table 2-1 MC55 Accessories Accessory Part Number Description Cradles Single Slot USB Cradle CRD5500-1000UR Charges the MC55 main battery and a spare battery. Synchronizes the MC55 with a host computer through a USB connection. Single Slot Ethernet/Modem/USB Cradle CRD5500-1000XR Charges the MC55 main battery and a spare battery.
2-2 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Table 2-1 MC55 Accessories (Continued) Accessory Part Number Description Trigger Handle TRG5500-100R Adds a gun-style handle with a scanning trigger to the MC55. DEX Cable 25-127558-01R Connects the MC55 to a vending machine. Spare 2400 mAh lithium-ion battery BTRY-MC55EAB00 BTRY-MC55EAB00-10 BTRY-MC55EAB00-50 Replacement 2400 mAh battery (MC55 only). 10-pack. 50-pack.
Accessories Single Slot USB Cradle This section describes how to set up and use a Single Slot USB cradle with the MC55. For USB communication setup procedures see Chapter 3, ActiveSync. The Single Slot USB cradle: • Provides 5.4 VDC power for operating the MC55. • Synchronizes information between the MC55 and a host computer. See Chapter 3, ActiveSync for information on setting up a partnership between the MC55 and a host computer. • Charges the MC55’s battery. • Charges a spare battery.
2-4 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Charge Status LED Figure 2-2 MC55 Battery Charging Charging the Spare Battery Spare Battery Figure 2-3 Spare Battery Charging Spare Battery Charging LED
Accessories 2-5 Battery Charging Indicators The Single Slot USB cradle charges the MC55’s main battery and a spare battery simultaneously. The MC55’s Charging/Battery Status LED indicates the status of the battery charging in the MC55. See Table 1-1 on page 1-5 for charging status indications. The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See Table 2-2 for charging status indications.
2-6 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Single Slot Ethernet/Modem/USB Cradle This section describes how to set up and use a Single Slot Ethernet/Modem/USB cradle with the MC55. For USB communication setup procedures see Chapter 3, Synchronization. The Single Slot Ethernet/Modem/USB cradle: • Provides 5.4 VDC power for operating the MC55. • Connects the MC55 to a host computer using USB, a dial-up network using the modem or an Ethernet network. • Charges the MC55’s battery.
Accessories 2-7 Setup Ethernet Hub AC Line Cord Power Supply USB Port Phone Port Ethernet Port Power Port Figure 2-4 Cradle Setup Modem USB Ethernet Figure 2-5 Connection Switch Indicators • Spare Battery Charging LED - Indicates the charging status of the spare battery. • Ethernet/Modem LED - Blinks whenever Ethernet or modem connectivity is established. • Speed LED - Lights green indicating that the transfer rate is 100 Mbps. When it is not lit, indicates that the transfer rate is 10Mbps.
2-8 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Spare Battery Charging LED Ethernet/Modem LED Speed LED Link LED Figure 2-6 Cradle Indicators MC55 Software Setup Ethernet Setup 1. Tap Start > Settings > Connections tab > Wi-Fi icon. 2. Select Work from the drop-down menu. 3. Select USB/Ethernet Series Adapter from the list box. 4. Tap Ok. 5. Tap Start > Settings > Connections tab > Connections icon. 6. Tap Advanced tab. 7. Tap Select Networks button. 8.
Accessories 3. In the Enter a name for the connection text box, enter a name for the connection. 4. In the Select a modem drop-down list, select Modem Cradle on USB. 5. Tap Next. 6. In the text box, enter the phone number to dial. 7. Tap Next. 8. In the User name text box, enter the user name, if required. 9. In the Password text box, enter the password, if required. 10. Tap Finish. 11. To test the connection, tap Start > Programs > Internet Explorer. Enter a web address.
2 - 10 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Four Slot Ethernet Cradle This section describes how to set up and use a Four Slot Ethernet cradle with the MC55. The Four Slot Ethernet cradle: • Provides 5.4 VDC power for operating the MC55. • Connects the MC55 (up to four) to an Ethernet network. • Simultaneously charges up to four MC55s. You cannot ActiveSync using the Four Slot Ethernet cradle.
Accessories 2 - 11 Speed LED Link LED Ethernet Port 2 Ethernet Port 1 Figure 2-8 Daisychaining Four Slot Ethernet Cradles Ethernet Cradle Drivers The MC55 includes Ethernet cradle drivers that initiate automatically when you place the MC55 in a properly connected Four Slot Ethernet cradle. After inserting the MC55, configure the Ethernet connection: 1. Tap Start > Settings > Connections tab >WiFi icon. The Configure Network Adapters window appears. Figure 2-9 Configure Network Adapters Window 2.
2 - 12 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Figure 2-10 IP Address Tab 4. In the IP address window, select the appropriate radio button: • Use server-assigned IP address or • Use specific IP address. Enter the IP address, Subnet mask, and Default gateway, as needed. 5. Tap the Name Servers tab. Figure 2-11 Name Servers Tab 6. Enter the appropriate DNS, Alt DNS, WINS, and Alt WINS server addresses. 7. Tap ok. 8. Tap ok to exit.
Accessories 2 - 13 The 2400 mAh battery fully charges in approximately four hours and the 3600 mAh battery fully charges in approximately six hours. Speed LED The cradle’s green Speed LED lights to indicate that the transfer rate is 100 Mbps. When it is not lit it indicates that the transfer rate is 10Mbps. Link LED The cradle’s yellow Link LED blinks to indicate activity, or stays lit to indicate that a link is established. When it is not lit it indicates there is no link.
2 - 14 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Four Slot Charge Only Cradle This section describes how to set up and use a Four Slot Charge Only cradle with the MC55. The Four Slot Charge Only cradle: • Provides 5.4 VDC power for operating the MC55. • Simultaneously charges up to four MC55s. You cannot ActiveSync using the Four Slot Charge Only cradle. To ActiveSync with a host computer, use the Single Slot USB cradle. Setup Connect the Four Slot Charge Only cradle to a power source.
Accessories 2 - 15 Wall Mount Bracket Use the optional Wall Mount Bracket to mount a four slot cradle to a wall. To attach the Wall Mount Bracket: 1. Use the Wall Mount Bracket as a template and mark the locations of the four mounting screws. NOTE Use fasteners appropriate for the type of wall and the Wall Mount Bracket mounting slots. The Wall Mount Bracket mounting slots are designed for a fastener with a #8 pan head. Fasteners must be able to hold a minimum of 4.9 Kg (10.8 lbs). 2.
2 - 16 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide 3. Swing the four slot cradle down onto the mounting bracket and align the mounting screws so that they fit into the screw slots. Wall Mount Bracket Screw Slots Power Supply Well Figure 2-15 Wall Mount Bracket 4. Tighten the mounting screws to secure the four slot cradle to the bracket. Figure 2-16 Mounting Screws 5. Connect power (see Figure 2-12 on page 2-14). The power supply should be located in the power supply well.
Accessories 2 - 17 VCD5500 Vehicle Cradle This section describes how to set up and use a VCD5500 vehicle cradle with the MC55. Once installed in a vehicle, the cradle: • holds the MC55 securely in place • provides power for operating the MC55 • re-charges the battery in the MC55. Requirements For mounting: • four #8-32 self-locking nuts • four #8 washers • a drill with a #6 drill bit (.204”).
2 - 18 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide 1. Select a mounting location for the cradle. It should be flat, and must provide adequate support for the cradle. NOTE If using the GPS functionality of the MC55 mobile computer, ensure that the vehicle cradle is positioned so that the MC55 has a clear unobstructed view of the sky. 2. Prepare the mounting surface to accept four #8-32 studs, using the mounting template below. Drill four holes with a #6 drill bit. 1.2” 1.
Accessories 2 - 19 2. Route the power input cable from the cradle’s power port to the connection point for the vehicle’s power source. CAUTION 3. The means of routing and securing the power input cable from the cradle through to the vehicle power source is extremely important. Hazards associated with improper wiring can be severe. To avoid unintentional contact between the wire and any sharp edges, provide the cable with proper bushings and clamping where it passes through openings.
2 - 20 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Charging the MC55 Battery Insert the MC55 into the vehicle cradle to begin charging. A click indicates that the MC55 button release locking mechanism is enabled and the MC55 is locked in place. Release Lever Figure 2-19 MC55 Battery Charging CAUTION Ensure the MC55 is fully inserted in the cradle. Lack of proper insertion may result in property damage or personal injury. Motorola, Inc.
Accessories 2 - 21 Battery Charging Indicators The MC55’s charge LED indicates the status of the battery charging in the MC55. See Table 1-1 on page 1-5 for charging status indications. The 2400 mAh battery fully charges in approximately four hours and the 3600 mAh battery charges in approximately six hours. Charging Temperature Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC55.
2 - 22 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Four Slot Battery Charger This section describes how to use the Four Slot Battery Charger to charge up to four MC55 spare batteries. Spare Battery Charging 1. Connect the charger to a power source. 2. Insert the spare battery into a spare battery charging well and gently press down on the battery to ensure proper contact.
Accessories 2 - 23 Table 2-4 Spare Battery LED Charging Indicators LED Indication Off No spare battery in slot; spare battery not placed correctly; cradle is not powered. Fast Blinking Amber Error in charging; check placement of spare battery. Slow Blinking Amber Spare battery is charging. Solid Amber Charging complete. Cables This section describes how to set up and use the cables. The cables are available with a variety of connection capabilities.
2 - 24 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Charge Only Cable The Charge Only cable provide the MC55 with operating and charging power when used with the Motorola approved power supply. Figure 2-23 Charge Only Cable Auto Charge Cable The Auto Charge cable plugs into a vehicle cigarette lighter and provide the MC55 with operating and charging power. Figure 2-24 Auto Charge Cable Connecting to the MC55 1.
Accessories 2 - 25 Locking Tab Figure 2-25 Cable Cup Locking Tabs 4. To remove, slide the two locking tab down and remove the cable from the MC55. Battery Charging Indicators The MC55 amber Charge LED indicates the MC55 battery charging status. The 2400 mAh battery charges in less than four hours and the 3600 mAh battery charges in less than six hours. See Table 1-1 on page 1-5 for charging status indications. Charging Temperature Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F).
2 - 26 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Vehicle Holder WARNING! Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard. Be sure to check your local laws acceptable mounting areas before installing the auto mounting kit. Installation Reminders Figure 2-26 Vehicle Holder Mounting • Do not mount the vehicle holder where it will obscure the driver’s view of the road.
Accessories 2 - 27 Assembly 1. Insert the vehicle holder’s cradle plate to the holes on the back of the cradle. 2. Push the cradle down until both parts are engaged. Windshield Installation 1. Fix the suction cup mount to the selected area with the suction lever facing up. Suction Cup Mount Cradle Plate Cradle Figure 2-27 Windshield Installation 2. Flip the lever down to create a vacuum between the suction cup and the mounting surface. 3.
2 - 28 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Locking Tab Figure 2-28 Insert MC55 into Vehicle Holder 5. Connect the auto charger cable to the MC55 and slide the two locking tabs up to secure the cable cup to the MC55. 6. Connect the other end to the cigarette lighter socket. The LED indicator on the right side of the touch screen lights up orange during charging. NOTE Prior to removing the MC55 from the vehicle holder, disconnect the auto-charge cable from the MC55.
Accessories 2 - 29 6. Slide the MC55 into the cradle. Figure 2-30 Vehicle Holder Mounted on Flat Surface 7. Connect the auto charger cable to the MC55 and slide the two locking tabs up to secure the cable cup to the MC55. 8. Connect the other end to the cigarette lighter socket. The LED indicator on the right side of the touch screen lights up orange during charging.
2 - 30 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Trigger Handle The TRG5500 Trigger Handle adds a gun-style handle with a scanning trigger to the MC55. It increases comfort when using the MC55 in scan-intensive applications for extended periods of time. Latch Trigger Release Button Figure 2-31 Trigger Handle Features Inserting the MC55 into the Trigger Handle Slide the MC55 into the Trigger Handle until it locks in place. The latches secure the MC55 to the Trigger Handle.
Accessories 2 - 31 3. Press the trigger on the handle. The Scan/Decode LED lights and a beep sounds to indicate a successful decode. For more information on MC55 scanner functions, refer to the MC55 User Guide. Figure 2-33 Scanning with the Trigger Handle Charging and Communication The Trigger Handle can be used to charge the MC55 and communicate with a host computer using either the Serial Charging Cable or a cradle, or connect to a peripheral such as a printer.
2 - 32 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Using a Cradle CAUTION Do not place a Trigger Handle with an attachment, such as a Magnetic Stripe Reader (MSR) into a cradle. Remove the attachment before inserting the Trigger Handle into the cradle. To charge the MC55’s battery while the MC55 is in the Trigger Handle, use either a Single-Slot or Four-Slot cradle.
Chapter 3 Synchronization Introduction Synchronization lets the user manage information between an MC55 and a host computer so that changes made either on the MC55 or on the host computer appear in both places. Download and install sync software to the host computer (either Microsoft ActiveSync for Windows XP or Windows Mobile Device Center (WMDC) for Windows Vista and Windows 7) in order to use the sync feature. Visit www.microsoft.com on the host computer for details.
3-2 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide The MC55 can be set up to communicate with a USB connection. The MC55 communication settings must be set to match the communication settings used with ActiveSync or WMDC. 1. On the MC55 tap Start > Programs > ActiveSync icon. The ActiveSync window appears. 2. Tap Menu > Connections. 3. Select the connection type from the drop-down list. 4. Tap OK to exit the Connections window and tap OK to exit the ActiveSync window. 5.
Synchronization 3. Select Allow USB connections check box. 4. Select the Show status icon in taskbar check box. 5. Select OK to save any changes made. 3-3 Windows Mobile Device Center 1. Select Start > All Programs > Windows Mobile Device Center on the host computer. Figure 3-3 Windows Mobile Device Center Window 2. In the WMDC window, under Mobile Device Settings, click Connection settings. Figure 3-4 Connection Settings Window 3.
3-4 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide 5. Click Next. ActiveSync WMDC Figure 3-5 Select Synchronization Settings 6. Select the appropriate settings and click Next. ActiveSync Figure 3-6 Setup Complete Window 7. Click Finish.
Synchronization ActiveSync 3-5 WMDC Figure 3-7 Connected Window During the first synchronization, information stored on the MC55 is copied to the host computer. When the copy is complete and all data is synchronized, the MC55 can be disconnected from the host computer. NOTE The first synchronization operation must be performed with a local direct connection. Windows Mobile retains partnerships information after a cold boot.
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CHAPTER 4 APPLICATION DEPLOYMENT Introduction This chapter describes features in Windows Mobile including new security features, how to package applications, and procedures for deploying applications onto the MC55. Security The MC55 implements a set of security policies that determine whether an application is allowed to run and, if allowed, with what level of trust.
4-2 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide mode. This means that only applications signed with a certificate from the Privileged Execution Trust Certificate Store can run.
Application Deployment 4-3 Installing Certificates Use XML provisioning to query and delete certificates from certificate stores. To add a new certificate the Privileged Execution Trust Certificate Store, use the following sample provisioning document:
4-4 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide as RAPIConfig, may not work properly. Refer to the Windows Mobile Version 6 Help file for finding information on Remote API security policies. Packaging NOTE Applications compiled for Windows Mobile 6 are not backward-compatible with previous versions. Packaging combines an application's executable files into a single file, called a package. This makes it easier to deploy and install an application to the MC55.
Application Deployment 4-5 • Open the Storage Card directory. • Tap the package CAB file. The application installs on the MC55. Installation Using USB Connection To install an application or copy files to the MC55 using a USB connection: 1. On the MC55, tap Start > Settings > System > USB Config icon. Figure 4-1 USBConfig Window 2. Tap USB Client Mode tab. 3. Select Mass Storage. 4. In the drop-down list, select either Storage Card, Application or Cache Disk. 5. Tap OK. 6.
4-6 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Mobility Services Platform The MSP 3 Client Software is a set of software components that come pre-installed on the MC55. The MSP 3 Client software consists of the following components: The RD Client provides support for MSP 3 Staging functionality, provides support for the MSP 3 Legacy Staging process, and provides support for backward-compatible legacy MSP 2.x Legacy Staging functionality.
Application Deployment 4-7 2. Install the microSD card into the MC55. See Installing a microSD Card (MC55A0) on page 1-2 for installation instructions. 3. Connect the MC55 to AC power. See Chapter 2, Accessories. 4. Perform a cold boot. 5. Immediately, as soon as the device starts to boot and before the splash screen is visible, press and hold the left scan button. 6. The Update Loader application looks for the update loader file in the root directory of the microSD card.
4-8 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide XML provisioning provides the ability to configure various features of the MC55 (i.e., registry and file system). However, some settings require security privileges. To change registry settings via a CPF file, you must have certain privileges (roles). Some registry keys require you to simply be an Authenticated User, while other registry keys require you to be a Manager.
Application Deployment 4-9 SampleReg.xml CopyFiles CopyFiles copies files from one folder to another on a clean boot. During a clean boot CopyFiles looks for files with a .CPY extension in the root of the Application FFS partition.
4 - 10 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Random Access Memory Executing programs use RAM to store data. Data stored in RAM is lost upon a warm boot. RAM also included a volatile file storage area called Cache Disk. Volatile File Storage (Cache Disk) Windows Mobile 6 memory architecture uses persistent storage for all files, registry settings, and database objects to ensure data is retained even after a power failure.
CHAPTER 5 WIRELESS APPLICATIONS Introduction Wireless Local Area Networks (WLANs) allow mobile computers to communicate wirelessly and send captured data to a host device in real time. Before using the MC55 on a WLAN, the facility must be set up with the required hardware to run the wireless LAN and the MC55 must be configured. Refer to the documentation provided with the access points (APs) for instructions on setting up the hardware. 802.11d is enabled by default.
5-2 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide On the Home screen select the Fusion plug-in and then tap the Fusion button. Figure 5-1 Fusion Launcher Signal Strength Icon The Signal Strength icon in the task tray indicates the MC55’s wireless signal strength as follows: Table 5-1 Signal Strength Icons Descriptions Icon None Status Action Excellent signal strength WLAN network is ready to use. Very good signal strength WLAN network is ready to use.
Wireless Applications 5-3 Turning the WLAN Radio On and Off To turn the WLAN radio off, tap Start > Wireless Companion > Wireless Launcher icon and select Disable Radio. Figure 5-2 Disable Radio To turn the WLAN radio on, tap Start > Wireless Companion > Wireless Launcher icon and select Enable Radio. Figure 5-3 Enable Radio Also note that the radio may be enabled or disabled using the Wireless Manager screen.
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CHAPTER 6 MAINTENANCE & TROUBLESHOOTING Introduction This chapter includes instructions on cleaning and storing the MC55, and provides troubleshooting solutions for potential problems during MC55 operation. Maintaining the MC55 For trouble-free service, observe the following tips when using the MC55: • Do not scratch the screen of the MC55. When working with the MC55, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen.
6-2 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide • A screen protector is applied to the MC55. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: • Protection from scratches and gouges • Durable writing and touch surface with tactile feel • Abrasion and chemical resistance • Glare reduction • Keeping the device’s screen looking new • Quick and easy installation.
Maintenance & Troubleshooting 6-3 Cleaning CAUTION Always wear eye protection. Read warning label on compressed air and alcohol product before using. If you have to use any other solution for medical reasons please contact Motorola for more information. WARNING! Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.
6-4 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Cleaning the MC55 Housing Using the alcohol wipes, wipe the housing including keys and in-between keys. Display The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.
Maintenance & Troubleshooting 6-5 5. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface. 6. Ensure that there is no lint left by the cotton tipped applicator, remove lint if found. 7. If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove. 8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before applying power to cradle.
6-6 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Table 6-1 Troubleshooting the MC55 (Continued) Problem During data communication, no data transmitted, or transmitted data was incomplete. Cause Solution MC55 removed from cradle or disconnected from host computer during communication. Replace the MC55 in the cradle, or reattach the communication cable and re-transmit. Incorrect cable configuration. See the system administrator.
Maintenance & Troubleshooting 6-7 Table 6-1 Troubleshooting the MC55 (Continued) Problem Cause Solution Camera application does not launch. DataWedge application running. Stop DataWedge application. Tap Start > Settings > System > Task Manager. Select DataWedge application and tap End Task. The MC55 does not decode with reading bar code. Scanning application is not loaded. Load a scanning application on the MC55. See the system administrator. Unreadable bar code.
6-8 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Single Slot USB Cradle Table 6-2 Troubleshooting the Single Slot USB Cradle Symptom LEDs do not light when MC55 or spare battery is inserted. MC55 battery is not charging. Spare battery is not charging. During data communication, no data transmits, or transmitted data was incomplete. Possible Cause Action Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power.
Maintenance & Troubleshooting 6-9 Four Slot Ethernet Cradle Table 6-3 Troubleshooting the Four Slot Ethernet Cradle Symptom Battery is not charging. Attempt by the MC55 to ActiveSync failed. During communication, no data was transmitted, or transmitted data was incomplete. Cause Solution Battery was removed from the charger or charger was unplugged from AC power too soon. Replace the MC55 in the cradle.
6 - 10 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Vehicle Cradle Table 6-4 Troubleshooting the Vehicle Cradle Symptom Possible Cause Action MC55 battery charging LED does not light up. Cradle is not receiving power. Ensure the power input cable is securely connected to the cradle’s power port. MC55 battery is not recharging. MC55 was removed from the cradle too soon. Replace the MC55 in the cradle.
Maintenance & Troubleshooting 6 - 11 Cables Table 6-6 Troubleshooting the Cables Symptom MC55 battery is not charging. During data communication, no data transmits, or transmitted data was incomplete. Possible Cause Action MC55 was disconnected from AC power too soon. Connect the power cable correctly. Confirm main battery is charging under Start > Settings > System > Power. The 2400 mAh battery fully charges in approximately four hours and the 3600 mAh battery charges in approximately six hours.
6 - 12 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide
APPENDIX A TECHNICAL SPECIFICATIONS MC55 Technical Specifications The following table summarizes the MC55’s intended operating environment and technical hardware specifications. Table A-1 MC55 EDA Technical Specifications Item Description Physical Characteristics Dimensions 2400 mAh battery: Height: 14.7 cm (5.78 in.) Width: 7.7 cm (3.03 in.) Depth: 2.7 cm (1.06 in.) 3600 mAh battery: Height: 14.7 cm (5.78 in.) Width: 7.7 cm (3.03 in.) Depth: 2.6 cm (1.06 in.) Weight 315.0 g (11.11 oz.
A-2 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Table A-1 MC55 EDA Technical Specifications (Continued) Item Description Keypad Options 26key numeric44key QWERTY, 44key AZERTY, 44key QWERTZ, PIM (available on the MC55N0 in a future release) Audio Speaker, receiver, microphone, software support for full duplex capability, Bluetooth stereo. Performance Characteristics CPU XScale™ Bulverde PXA270 processor at 520 MHz Operating System Microsoft® Windows Mobile™ 6.5.
Specifications A-3 Table A-1 MC55 EDA Technical Specifications (Continued) Item Description Spreading Technique Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division Multiplexing (OFDM) Antenna Internal Voice Communication Note: Currently supported on the MC55A0. It will be supported on MC55N0 in a future update. Voice-over-IP ready (with P2P, PBX, PTT clients), Wi-Fi™-certified, IEEE 802.11 a/b/g direct sequence wireless LAN Wireless PAN Data Bluetooth Class II, v 2.
A-4 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Table A-1 MC55 EDA Technical Specifications (Continued) Item Description Aiming Element (VLD) 655 nm +/- 10 nm Illumination Element (LED) 625 nm +/- 5 nm LEDs (2x) 2D Imager Engine (SE4500-HD) Specifications (MC55A0 only) Field of View Horizontal - 38.4° Vertical - 24.9° Optical Resolution 752 H x 480 V pixels (gray scale) Roll 360° Pitch Angle +/- 60° from normal Skew Tolerance +/- 60° from normal Ambient Light 9,000 ft.
Specifications A-5 Decode Zones SE960 Standard Range Laser Decode Zones Figure A-1 shows the decode zone for the SE960 scan engine. The figures are typical values. Table A-2 lists the typical distances for selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. Note: Typical performance at 73.4o F (23o C) on high quality symbols. Adaptive Scanning Angle (10o) 47o Scan Angle 5 mil C128 1.2 12.5 7.
A-6 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Table A-2 SE960 Decode Distances Symbol Density/ Bar Code Type/ W-N Ratio Typical Working Ranges Bar Code Content/ ContrastNote 1 Near Far 5.0 mil Code 128 1234 80% MRD 1.2 in 3.05 cm 7.7 in 19.56 cm 5.0 mil Code 39; 2.5:1 ABCDEFGH 80% MRD 1.2 in 3.05 cm 12.5 in 31.75 cm 7.5 mil Code 39; 2.5:1 ABCDEF 80% MRD 1.1 in 2.79 cm 18.5 in 46.99 cm 10 mil Code 128 1234 80% MRD 1.2 in 3.05 cm Note 3 19.0 in 48.
Specifications A-7 SE4500 Standard Range Imager Decode Zones SE4500-SR Figure A-2 shows the decode zone for the SE4500-SR. Typical values appear. Table A-2 lists the typical distances for selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. Note: Typical performance at 73˚F (23˚C) on high quality symbols in normal room light. Vcc = 3.3V in. cm 9 22.9 4.5 11.4 0 4.5 11.4 5 mil Code 39 7.5 2.1 6.
A-8 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Table A-3 SE4500-SR Decode Distances Symbol Density/ Bar Code Type Typical Working Ranges Bar Code Content/ ContrastNote 2 Near Far 5.0 mil Code 39 ABCDEFGH 80% MRD 2.1 in 5.33 cm 7.5 in 19.05 cm 6.67 mil PDF417 4 Col, 20 Rows 80% MRD 3.4 in 8.64 cm 7.1 in 18.03 cm 7.5 mil Code 39 ABCDEF 80% MRD Note 1 10.6 in 26.92 cm 10 mil PDF417 3 Col, 17 Rows 80% MRD Note 1 10.1 in 25.65 cm 13 mil UPC-A 012345678905 80% MRD 1.
Specifications A-9 SE4500-DL Figure A-3 shows the decode zone for the SE4500-DL. Typical values appear. Table A-4 lists the typical distances for selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. Note: Typical performance at 73˚F (23˚C) on high quality symbols in normal room light. Vcc = 3.3V 3 mil Code 39 4.2 2.7 5 mil Code 39 1.4 7.3 5 mil PDF417 4.5 2.8 1.9 6.67 mil PDF417 6.9 7.
A - 10 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Table A-4 SE4500-DL Decode Distances Symbol Density/ Bar Code Type Typical Working Ranges Bar Code Content/ ContrastNote 2 Near Far 3.0 mil Code 39 80% MRD 2.7 in 6.86 cm 4.2 in 10.67 cm 5.0 mil Code 39 ABCDEFGH 80% MRD 1.4 in 3.56 cm 7.3 in 18.54 cm 5.0 mil PDF417 80% MRD 2.8 in 7.11 cm 4.5 in 11.43 cm 6.67 mil PDF417 4 Col, 20 Rows 80% MRD 1.9 in 4.83 cm 6.9 in 17.53 cm 7.5 mil Code 39 ABCDEF 80% MRD Note 1 9.
Specifications A - 11 SE4500-HD Figure A-4 shows the decode zone for the SE4500-HD. Typical values appear. Table A-5 lists the typical distances for selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. Note: Typical performance at 73°F (23°C) on high quality symbols in normal room light. Vcc = 3.3V in. cm 4.0 10.2 2.0 5.1 0 o f 2.0 5.1 F i e l d 0 3 mil Code 39 1.6 1.8 4 mil PDF417 3.8 3.5 4.
A - 12 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Table A-5 SE4500-HD Decode Distances Symbol Density/ Bar Code Type Typical Working Ranges Bar Code Content/ ContrastNote 2 Near Far 3.0 mil Code 39 80% MRD 1.6 in 4.06 cm 3.8 in 9.65 cm 4.0 mil PDF417 80% MRD 1.8 in 4.57 cm 3.5 in 8.89 cm 5.0 mil Code 39 ABCDEFGH 80% MRD Note 1 5.0 in 12.70 cm 5.0 mil PDF417 80% MRD 1.6 in 4.06 cm 3.8 in 9.65 cm 5 mil Data Matrix 18 x 18 Modules 80% MRD 1.8 in 4.57 cm 3.6 in 9.
Specifications A - 13 MC55 External Connector Pin-Outs Pin 1 Figure A-5 External Connector Table A-6 External Connector Pin-Outs Pin Description 1 External Trigger/Cradle Detect 2 USB_ID 3 5.
A - 14 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide MC55 Accessory Specifications Single Slot USB Cradle Table A-7 Single Slot USB Cradle Technical Specifications Feature Description Dimensions Height: 7.1 cm (2.80 in.) Width: 11.0 cm (4.33 in.) Depth: 15.0 cm (5.91 in.) Weight 210 g (7.
Specifications A - 15 Table A-8 Four Slot Battery Charger Technical Specifications (Continued) Feature Description Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact Four Slot Charge Only Cradle Table A-9 Four Slot Charge Only Cradle Technical Specifications Feature Description Dimensions Height: 13.7 cm (5.39 in.) Width: 46.8 cm (18.43 in.) Depth: 9.9 cm (3.90 in.
A - 16 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Table A-10 Four Slot Ethernet Cradle Technical Specifications (Continued) Feature Description Storage Temperature -40°C to 70°C (-40°F to 158°F) Charging Temperature 0°C to 40°C (32°F to 104°F) Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.
Specifications A - 17 Magstripe Reader Table A-12 Magstripe Reader (MSR) Technical Specifications Feature Description Dimensions 8.4 cm x 9.4 cm (3.3 inches x 3.7 inches) Weight 79.4 g (2.8 oz.) Interface Serial with baud rate up to 19,200 Format ANSI, ISO, AAMVA, CA DMV, user-configurable generic format Swipe Speed 5 to 50 in.
A - 18 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Table A-14 Charge Only Cable Technical Specifications Feature Description Length 28.0 cm (11.0 in.) Input Voltage 5.4 VDC Operating Temperature -10°C to 50°C (14°F to 122°F) Storage Temperature -40°C to 70°C (-40°F to 158°F) Humidity 10% to 95% non-condensing Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact Table A-15 Auto Charge Cable Technical Specifications Feature Description Length 169 cm (66.5 in.
APPENDIX B SPECIAL SOFTWARE CONFIGURATION Battery Usage Threshold Setting By default the Battery Usage Threshold value is set to a pre-defined value (400). To change the threshold value, a registry key must be created to allow changing this value. A battery becomes unhealthy when the Battery Usage Indication reaches a predefined threshold (end of usage life). NOTE The point at which a battery becomes unhealthy may vary depending upon the environment and charging conditions.
B-2 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide where: dword:0 = Enable threshold change Warm boot the MC55 to have the registry setting take effect. 1. Tap Start > Settings > Power > BatteryMgmt tab. Figure B-2 BatteryMgmt Tab with Threshold Change Checkbox 2. In the Battery Usage Threshold text box, enter a new value. 3. Select the Check to change the Battery Age Threshold to read only field checkbox. 4. Tap Apply. 5. Tap ok.
GLOSSARY A ActiveSync. ActiveSync is a data synchronization program developed by Microsoft for use with Windows Mobile operating systems. AFH. Adaptive Frequency Hopping AKU. (Adaptation Kit Update) Updates to the Windows Mobile operating system. API. (Application Programming Interface) An interface by means of which one software component communicates with or controls another.
Glossary - 2 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide bps. See Bits Per Second. Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in memory is used to store one ASCII character. C CDRH. Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety.
Glossary - 3 Decryption. Decryption is the decoding and unscrambling of received encrypted data. Also see, Encryption and Key. Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width. Device Configuration Package. The Motorola Device Configuration Package provides the Product Reference Guide (PRG), flash partitions, Terminal Configuration Manager (TCM) and the associated TCM scripts.
Glossary - 4 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Host Computer. A computer that serves other terminals in a network, providing such services as computation, database access, supervisory programs and network control. I IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation. IEC (825) Class 1. This is the lowest power IEC laser classification.
Glossary - 5 L LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy density. laser scanner. A type of bar code reader that uses a beam of laser light. LCD. See Liquid Crystal Display. LED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays.
Glossary - 6 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide P PAN . Personal Area Network. Using Bluetooth wireless technology, PANs enable devices to communicate wirelessly. Generally, a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33-foot range. Only devices within this limited area typically participate in the network. PING. (Packet Internet Groper) An Internet utility used to determine whether a particular IP address is online.
Glossary - 7 Specular Reflection. The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code. Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code. Subnet. A subset of nodes on a network that are serviced by the same router. See Router. Subnet Mask.
Glossary - 8 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide Tolerance. Allowable deviation from the nominal bar or space width. Transmission Control Protocol/Internet Protocol. See TCP/IP. Trivial File Transfer Protocol. See TFTP. U UDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required.
INDEX A B accessories auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 2-1 cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23 charge only cable . . . . . . . . . . . . . . . . . . . . . . . . 2-1 EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 fabric holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 four slot charge only cradle . . . . . . . . . . . . . . . . 2-1 four slot Ethernet cradle . . . . . . . . . . . . . . . .
Index - 2 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide four slot Ethernet cradle . . . . . . . . . . . . . . . . . . 2-12 single slot cradle . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 spare batteries . . . . . . . . . . . . . . . . . . . . . .1-5, 2-22 vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 charging temperature . . . . . . . . . . . . . . . . . . . . . . . . 1-5 clean boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index - 3 charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1, 1-4 installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 mounting bracket . . . . . . .
Index - 4 MC55A0/MC55N0 Enterprise Digital Assistant Integrator Guide troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 6-10 vehicle holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 volatile storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 W wakeup conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 waking EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 wall mount bracket . . . . . . . . . . . . . . . . . .
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