Product Info

Guarantee policy (only for Mexico)
This Warranty Policy constitutes the only valid warranty for the
Brand personal communication products and accessories
Motorola commercial that are acquired in Mexico.
Items covered by this warranty
Protects hidden and manufacturing defects of the "Products" and
"Accessories" (such as batteries, antennas, chargers, hearing aids with
cordless and cordless phones) of the Motorola trademark,
described in the space provided for that purpose on the back of this
Warranty policy, which covers all parts, components,
accessories and labor for Motorola Products, as well as
transportation costs arising from compliance with this policy,
within your service network.
Motorola "Products" protected by this warranty may be:
(a) cell phones, (b) smartphones (pocket computer and
cell phone), (c) pagers, (d) two-way radios, and (e)
wireless phones.
Motorola, at no cost to you, shall provide you with the option of
repair or replace the "Products", "Accessories" and components
that present problems and are covered by the Warranty. Motorola
Comercial, S.A. de C.V. will use parts or replacement parts that function
Likewise, reconditioned, repaired or second-hand for
repair the "Product". No software updates will be provided.
Warranty duration
The duration of the warranty will be one year from the date of
purchase of the new "Product" or "Accessory" in an establishment
authorized.
Procedure to enforce the guarantee
To demand compliance with this guarantee, you must send the address
from the place where you bought the "Product" or "Accessory" to the address of
The Person responsible for the "Products" and "Accessories" in Mexico:
Motorola Comercial S.A. de C.V.
Paseo de los Tamarindos No. 100, Floor 1, Office 101
Col. Bosques de las Lomas
Cuajimalpa de Morelos
Mexico, Mexico City, C.P. 05120
Telephone number: 01 800 021 0000
Or to the address of the authorized service center (which can
consult free of charge by calling 01 800 021 0000) and
present the "Product" or "Accessory" with its parts and components.
To exercise this warranty, you must present the "Product" or
"Accessory" and this Warranty Policy duly stamped by the
establishment where it was purchased. In the event that this policy has not
status established on the date the "Product" or "Accessory" is
purchased, you must present the receipt for this purchase.