User Manual The Motorola Netopia® 2247-N8 DSL Gateway 4-port Ethernet, 802.
Safety Information ENGLISH IMPORTANT SAFETY INSTRUCTIONS – POWER SUPPLY INSTALLATION. Connect the power supply cord to the power jack on the Motorola Gateway. Plug the power supply into an appropriate electrical outlet. CAUTION: Depending on the power supply provided with the product, either the direct plug-in power supply blades, power supply cord plug or the appliance coupler serves as the mains power disconnect.
Checklist Thank you for selecting the Motorola Netopia® 2247-N8 DSL Gateway. This guide will help you set up and configure your network. Check your package contents. It should contain the items shown here: ENGLISH 1 M Motorola Gateway Power Supply CD & User Manual Telephone Cable Ethernet Cable If you don’t have everything, contact your supplier immediately.
2 Connections ENGLISH 1. Decide on a location for the Gateway. Put the Gateway near a power source, a DSL wall outlet, and in a location where air can circulate freely around it. 2. Power the Gateway. Connect the power supply to the power jack on the back panel of the Gateway. Then, plug the power supply into an electrical outlet. Turn on the Power switch. The Power LED should light solid green. 3. Insert the Motorola Netopia® CD into your CDROM drive.
When all of your connections are made, your network may look like this: Ethernet Ports DSL Port WPS Pushbutton Power Switch ENGLISH Rear View DC Power 4. Enable Wireless Protected Setup (WPS) on your Wi-Fi devices. Adding wireless clients to your network is easier using Wireless Protected Setup (WPS). Older, non-WPS clients can still be added to the network by configuring them the standard way with WPA-PSK. Make sure your wireless clients are running.
When all of your connections are made, the status LEDs on the front of your Motorola IAD Gateway will light, according to the following diagram: ENGLISH Front View Power Activity Internet Ethernet 1, 2, 3, 4 DSL Wireless WPS 6 USB LED Behavior Power Green when power is on. Red if device malfunctions; flashes red when updating embedded software. Ethernet 1, 2, 3, 4 Solid green when connected. Flash green when there is activity on the LAN.
Behavior WPS Solid green when WPS is successful. USB Not currently used. DSL Flashes green when training. Solid green when trained. Internet Green when device is connected. Flashes green for activity on WAN port.
3 Device Configuration You can access the configuration pages at any time as follows: ENGLISH 1. Run a Web browser, such as Firefox, Safari, or Microsoft Internet Explorer, and enter http://192.168.1.254 in the URL Address text box. Press Return. (If your ISP’s Configuration Worksheet tells you to use an IP address other than 192.168.1.254 to log in, enter http://< ip-address>.) 2. The browser displays the Welcome page. • 8 You can choose Unrestricted LAN Access.
If you choose Unrestricted LAN Access, any user connected to your network can access Motorola Netopia® Gateway. • The administrative User name is admin. • The initial Password can be whatever you choose, from one to 32 characters long. This user name and password are separate from the user name and password you might use to access the Internet. You may change them later.
Record your subscriber information here for future reference: Required Information Your entries: ENGLISH Your Telephone number: Your ISP Username: (example: joesurfer@serviceprovider.com) Your ISP Password: Service Provider support contact information: Support desk number - Congratulations! Your connection is up and running and you should be able to browse the Internet by typing a URL address in your browser’s Address text box or by selecting any of your favorite bookmarks.
Your Gateway serves Dynamically-assigned IP addresses by default. Be sure to configure each computer connected to your Gateway to accept a Dynamically-assigned IP address, commonly referred to as DHCP. Microsoft Windows: Step 1. Navigate to the TCP/IP Properties Control Panel. a.
c. Windows Vista is set to obtain an IP address automatically by default. You may not need to configure it at all. ENGLISH To check, open the Networking Control Panel and select Internet Protocol Version 4 (TCP/IPv4). Click the Properties button. The Internet Protocol Version 4 (TCP/IPv4) Properties window should appear as shown. If not, select the radio buttons shown above, and click the OK button.
Macintosh Mac OS 9 or Mac OS X: Step 1. Access the TCP/IP or Network control panel. a. Mac OS 9 follows a path like this: b. Mac OS X follows a path like this: ENGLISH Apple Menu -> Control Panels -> TCP/IP Control Panel Apple Menu -> System Preferences -> Network Step 2. Select Built-in Ethernet Step 3. Select Configure Using DHCP Step 4. Close and Save, if prompted.
FAQs Q: Why is my DSL light flashing green? ENGLISH A: A flashing green light indicates that no cable is attached to the DSL port or that the Motorola Netopia® Gateway is negotiating a connection. A solid green DSL light indicates that an internet connection is established. If your DSL light does not become solid green, verify that the connection from the Motorola Netopia® Gateway’s DSL port to the telephone/DSL jack is secure.
Q: What is the default IP address of my Motorola Netopia® Gateway? Q: I made some configuration changes in my Motorola Netopia® Gateway and the changes have not taken effect. A: Any configuration changes made to the Motorola Netopia® Gateway require a save and restart before they take effect. ENGLISH A: The default IP address of the Motorola Netopia® Gateway is 192.168.1.254. You may access the WebUI configuration pages by typing http://192.168.1.254 URL into your browser.
Basic Troubleshooting ENGLISH This section gives some simple suggestions for troubleshooting problems with your Gateway’s initial configuration. Before troubleshooting, make sure you have • • plugged in all the necessary cables (see “Connections” on page 4); and set your PC’s TCP/IP controls to obtain an IP address automatically (see “Client Configuration” on page 11). The first step in troubleshooting is to check the status indicator lights (LEDs) in the order outlined below.
LED Function Summary DSL Internet Unlit No power No signal Not connected Solid Green Power on DSL line synched with the DSLAM Connected to the Internet Flashing Green N/A Activity on the DSL cable Transmitting or receiving data on the WAN port Solid Red System malfunction N/A N/A Flashing Red Updating embedded software N/A N/A Ethernet 1, 2, 3, 4 WPS ENGLISH Power Wireless Unlit No signal No wireless signal No wireless signal Solid Green Synched with Ethernet card WPS excha
If a status indicator light does not look correct, look for these possible problems: ENGLISH If LED is not Lit Power DSL Possible problems • • • • Make sure the power switch is in the ON position. Make sure the power adapter is plugged into the DSL Gateway properly. Try a known good wall outlet. Replace the power supply and/or unit. • • Make sure that any telephone has a microfilter installed. Make sure that you are using the correct cable. The DSL cable is the thinner standard telephone cable.
• • Ethernet 1,2,3,4 • • • • • • Make sure you are using the Ethernet cable, not the DSL cable. The Ethernet cable is thicker than the standard telephone cable. Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC. Make sure the Ethernet cable is securely plugged into the Ethernet port on the DSL Gateway. Try another Ethernet cable if you have one available. Make sure you have Ethernet drivers installed on the PC.
ENGLISH Support Answers to many frequently asked product-related questions, as well as full product documentation with advanced configuration instructions, are also available on-line at: http://broadband.motorola.com/consumers/support/default.asp?supportSection=blank Note the serial number (SN:) of your Gateway. It is located on the label on the bottom of the Gateway below the model number. You will need the Gateway’s serial number if you need to call for technical support.
Recycling your Motorola Equipment Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call Motorola Customer Service for assistance. For instructions on recycling please visit: http://www.motorola.
Recyclage pour le respect de l'environnement Recyclage de votre équipement Motorola Lorsque vous voyez ce symbole sur un produit Motorola, ne le jetez pas avec vos ordures ménagères ou vos rebuts d'entreprise. Veuillez ne pas jeter ce produit avec vos ordures ménagères ou vos rebuts d'entreprise. Certains pays ou certaines régions comme l'Union Européenne ont mis en place des systèmes de collecte et de recyclage des produits électriques et électroniques mis au rebut.
