PROFESSIONAL DIGITAL TWO-WAY RADIO MOTOTRBO™ DP2400 NON-DISPLAY PORTABLE USER GUIDE
Contents Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Important Safety Information . . . . . . . . . . . . . . . . . . v Product Safety and RF Exposure Compliance . . . .v Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . v Computer Software Copyrights . . . . . . . . . . . . . . . . vi Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . vii Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . Making a Call with the Channel Selector Knob . . Making a Group Call . . . . . . . . . . . . . . . . . . . . Making a Private Call . . . . . . . . . . . . . . . . . . . . Making a Selective Call . . . . . . . . . . . . . . . . . . . Making an All Call . . . . . . . . . . . . . . . . . . . . . . Stopping a Radio Call . . . . . . . . . . . . . . . . . . . . . . . Talkaround . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Batteries and Chargers Warranty . . . . . . . . . . . . . . 39 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes Notes iv English
Firmware Version Product Safety and RF Exposure Compliance All the features described in the following sections are supported by the radio's software version R02.04.00. Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio. ATTENTION! This radio is restricted to occupational use only to satisfy FCC/ICNIRP RF energy exposure requirements.
Computer Software Copyrights Computer Software Copyrights The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program.
Handling Precautions • If the radio has been exposed to water or rain, shake the radio well to remove any water that may be trapped inside the speaker grille, microphone port and aesthetic cover (if applicable). Trapped water in speaker grille and microphone port could cause decreased audio performance. If aesthetic cover is attached onto radio, trapped water in aesthetic cover could cause corrosion on the slim connector interface gold contacts.
Notes Notes viii English
Getting Started How to Use This Guide This User Guide covers the basic operation of the MOTOTRBO Non-Display Portables. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
Charging the Battery Preparing Your Radio for Use Preparing Your Radio for Use Assemble your radio by following these steps: Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching the Antenna. . . . . . . . . . . . . . . . . . . . . . . . . . Attaching the Belt Clip. . . . . . . . . . . . . . . . . . . . . . . . . . Attaching the Universal Connector Cover (Dust Cover) . . . . . . . . . . . . . . . . .
Attaching the Battery Attaching the Antenna With the radio turned off, set the antenna in its receptacle and turn clockwise. To remove the antenna, turn the antenna counterclockwise. If antenna needs to be replaced, ensure that only MOTOTRBO antennas are used. Neglecting this will damage your radio. Preparing Your Radio for Use Align the battery with the rails on the back of the radio. Press the battery firmly, and slide upward until the latch snaps into place.
Attaching the Belt Clip Preparing Your Radio for Use Align the grooves on the clip with those on the battery and press downward until you hear a click. To remove the clip, press the belt clip tab away from the battery using a key. Then slide the clip upward and away from the radio. 4 English Attaching the Universal Connector Cover (Dust Cover) The universal connector is located on the antenna side of the radio. It is used to connect MOTOTRBO accessories to the radio.
Attaching the Accessory Connector Rotate the On/Off/Volume Control Knob clockwise until you hear a click. The LED lights up solid green. 1 2 To attach the accessory connector, refer to the steps shown in the diagram. 3 A brief tone sounds, indicating that the power up test is successful.There is no power up tone if the radio tones/alerts function is disabled (see Turning Radio Tones/Alerts On or Off on page 37). If your radio does not power up, check your battery.
Adjusting the Volume Preparing Your Radio for Use To increase the volume, turn the On/Off/Volume Control Knob clockwise. To decrease the volume, turn this knob counterclockwise. Note: 6 English Your radio can be programmed to have a minimum volume offset where the volume level cannot be turned down fully. Check with your dealer or system administrator for more information.
Identifying Radio Controls Identifying Radio Controls Take a moment to review the following: Radio Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 8 Programmable Buttons . . . . . . . . . . . . . . . . . . . . . . . . . page 9 Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . . . . page 10 Switching Between Conventional Analog and Digital Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 11 IP Site Connect . . . . . . . . . . . . . . . . . . .
Radio Controls 1 2 10 Identifying Radio Controls 8 4 9 5 8 6 7 Channel Selector Knob 2 On/Off/Volume Control Knob 3 LED Indicator 4 Push-to-Talk (PTT) Button 5 Side Button 1* English Side Button 2* 7 Microphone 8 Speaker 9 Universal Connector for Accessories 10 Antenna 3 1 6
Programmable Buttons • Short press – Pressing and releasing rapidly. • Long press – Pressing and holding for the programmed duration. • Hold down – Keeping the button pressed. NOTE: The programmed duration of a button press is applicable for all assignable radio/utility functions or settings. See Emergency Operation on page 29 for more information on the programmed duration of the Emergency button. Assignable Radio Functions Call Forwarding – Toggles Call Forwarding on or off.
Transmit Interrupt Remote Dekey – Stops an ongoing interruptible call to free the channel. (A Software License Key sold separately is required to use this feature.) Voice Announcement On/Off – Toggles Voice Announcement on or off. Voice Operating Transmission (VOX) – Toggles VOX on or off. Identifying Radio Controls Zone – Allows selection from only one zone. Battery Strength – Indicates battery strength via the LED Indicator.
You will also hear a continuous talk prohibit tone, if your call is interrupted, indicating that you should release the PTT button, for example when the radio receives an Emergency Call. Switching Between Conventional Analog and Digital Mode Each channel in your radio can be configured as a conventional analog or conventional digital channel. Use the Channel Selector Knob to switch between an analog or a digital channel.
IP Site Connect This feature allows your radio to extend conventional communication beyond the reach of a single site, by connecting to different available sites which are connected via an Internet Protocol (IP) network. Identifying Radio Controls NOTE: This feature is not applicable in Capacity Plus. 12 When the radio moves out of range from one site and into the range of another, it connects to the new site's repeater to send or receive calls/data transmissions.
Check with your dealer or system administrator for more information on this system. Linked Capacity Plus is a multi-site multi-channel trunking configuration of the MOTOTRBO radio system, combining the best of both Capacity Plus and IP Site Connect configurations. Linked Capacity Plus allows your radio to extend trunking communication beyond the reach of a single site, by connecting to different available sites which are connected via an Internet Protocol (IP) network.
Rapidly blinking yellow – Radio is actively searching for a new Identifying Status Indicators Identifying Status Indicators Your radio indicates its operational status through the following: LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 14 Audio Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 15 Indicator Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Tones Indicator Tones Continuous Tone A monotone sound. Sounds continuously until termination. Periodic Tone Repetitive Tone Sounds periodically depending on the duration set by the radio. Tone starts, stops, and repeats itself. A single tone that repeats itself until it is terminated by the user. Momentary Tone Sounds only once for a short period of time defined by the radio.
Receiving and Making Calls Once you understand how your MOTOTRBO Portable is Receiving and Making Calls configured, you are ready to use your radio. Use this navigation guide to familiarize yourself with the basic Call features: Selecting a Radio Channel, Subscriber ID, or Group ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 16 Receiving and Responding to a Radio Call. . . . . . . . . page 17 Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving and Responding to a Radio Call To receive a call from a group of users, your radio must be configured as part of that group. 1 The LED blinks green. Your radio unmutes and the incoming LED Indicator call sounds through the radio's speaker. 2 To respond, hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 The LED lights up solid green while the radio is transmitting and blinks when the radio is receiving.
6 Release the PTT button to listen. 7 If there is no voice activity for a predetermined period of time, the call ends. 4 Press the PTT button to respond to the call. The LED lights up solid green. 5 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. See Making a Group Call on page 20 for details on making a Group Call. 6 Release the PTT button to listen.
Receiving and Responding to a Selective Call Procedure: When you receive a Selective Call: 1 The LED blinks green. Your radio unmutes and the incoming call sounds through the radio's speaker. 2 To respond, hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from your mouth. 3 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond.
Making a Radio Call Procedure: 1 Select the channel with the active group alias or ID. See You can select a channel, subscriber ID or group ID by using: • The Channel Selector Knob Receiving and Making Calls • A programmed One Touch Access button NOTE: Your radio must have the Privacy feature enabled on the channel to send a privacy-enabled transmission. Only target radios with the same Privacy Key OR the same Key Value and Key ID as your radio will be able to unscramble the transmission.
Making a Private Call There are two types of Private Calls. The first type, where a radio presence check is performed prior to setting up the call, while the other sets up the call immediately. Only one of these call types can be programmed to your radio by your dealer. You hear a negative indicator tone, when you make a Private Call via the One Touch Access button or the Channel Selector Knob, if this feature is not enabled. Use the Call Alert features to contact an individual radio.
4 Wait for the Talk Permit Tone to finish (if enabled) and speak clearly into the microphone. 5 Release the PTT button to listen. When the target radio responds, the LED blinks green. Receiving and Making Calls 6 If the Channel Free Indication feature is enabled, you will hear a short alert tone the moment the target radio releases the PTT button, indicating the channel is free for you to respond. Press the PTT button to respond.
Stopping a Radio Call You can continue to communicate when your repeater is not operating, or when your radio is out of the repeater’s range but within talking range of other radios. This is called “talkaround”. Your radio must be programmed to allow you to use this feature. NOTE: This feature is not applicable in Capacity Plus and Linked Capacity Plus. Procedure: Procedure: While on the required channel: 1 Press the programmed Repeater/Talkaround button.
Monitoring Features Monitoring a Channel Use the Permanent Monitor feature to continuously monitor a selected channel for activity. Use the Monitor feature to make sure a channel is free before transmitting. NOTE: This feature is not applicable in Capacity Plus and Linked Capacity Plus. NOTE: This feature is not applicable in Capacity Plus and Linked Capacity Plus. Procedure: 1 Press the programmed Permanent Monitor button.
Advanced Features Scan lists are created and assigned to individual channels/ groups. Your radio scans for voice activity by cycling through the channel/group sequence specified in the scan list for the current channel. Your radio supports up to 250 scan lists, with a maximum of 16 members in a list. Each scan list shall support a mixture of both analog and digital entries. NOTE: This feature is not applicable in Capacity Plus and Linked Capacity Plus.
Scan When you start a scan, your radio cycles through the programmed scan list for the current channel looking for voice activity. The LED blinks yellow. During a dual mode scan, if you are on a digital channel, and your radio locks onto an analog channel, it automatically switches from digital mode to analog mode for the duration of the call. This is also true for the reverse. There are two types of scans: Starting and Stopping Scan Procedure: 1 Press the programmed Scan button.
2 Press the PTT button during hang time. The LED lights up solid green. clearly into the microphone. OR Wait for the PTT Sidetone to finish (if enabled) and speak clearly into the microphone. 4 Release the PTT button to listen. Procedure: To restore the deleted nuisance channel, do one of the following: • Turn the radio off and power it on again, OR • Stop and restart a scan via the programmed Scan button, OR • Change the channel via the Channel Selector Knob.
Call Indicator Settings You can turn on or off the ringing tones for a received Private Call (see Turning Radio Tones/Alerts On or Off on page 37). Call Alert Operation Call Alert paging enables you to alert a specific radio user to call you back when they are able to do so. This feature is accessible via a programmed One Touch Access button.
Making a Call Alert with the One Touch Access Procedure: 1 Press the programmed One Touch Access button to make a Call Alert to the predefined ID. 2 The LED lights up solid green when your radio is sending the Call Alert. 3 If the Call Alert acknowledgement is received, two chirps sound. OR If the Call Alert acknowledgement is not received, a lowpitch tone sounds. An Emergency Alarm is used to indicate a critical situation.
In addition, each alarm has the following types: • Regular – Radio transmits an alarm signal and shows audio and/or visual indicators. • Silent – Radio transmits an alarm signal without any audio or visual indicators. Radio receives calls without any sound through the radio’s speaker, until you press the PTT button to initiate the call. • Silent with Voice – Radio transmits an alarm signal without any audio or visual indicators, but allow incoming calls to sound through the radio’s speaker.
6 Wait for the Talk Permit Tone to finish (if enabled) and speak Sending an Emergency Alarm with Voice to Follow 7 Release the PTT button to listen. This feature allows you to send an Emergency Alarm to a group of radios. Your radio’s microphone is automatically activated, allowing you to communicate with the group of radios without pressing the PTT button. 8 When the channel is free for you to respond, a short alert This activated microphone state is also known as “hot mic”.
OR Once the hot mic duration expires, if Emergency Cycle Mode is disabled. 5 To transmit again, press the PTT button. • You change the channel while the radio is in Emergency mode. This exits the Emergency mode. If Emergency Alarm is enabled on this new channel, the radio reinitiates Emergency. • You press the programmed Emergency On button during an Emergency initiation/transmission state. This causes the radio to exit this state, and to reinitiate Emergency.
Privacy Your radio must have privacy enabled on the channel to send a privacy-enabled transmission, although this is not a necessary requirement for receiving a transmission. While on a privacyenabled channel, the radio is still able to receive clear (unscrambled) transmissions. Your radio supports two types of privacy: NOTE: Some radio models may not offer this Privacy feature. Check with your dealer or system administrator for more information.
Multi-Site Controls Stopping an Automatic Site Search When the radio is actively searching for a new site: These features are applicable when your current radio channel is part of an IP Site Connect or Linked Capacity Plus configuration. NOTE: See IP Site Connect on page 12 and Linked Capacity Plus on page 13 for more details about these configurations.
Lone Worker Following no user activity for a programmed duration, the radio pre-warns the user via an audio indicator once the inactivity timer expires. If enabled, this feature allows you to access your radio via password upon powering up. Use the Channel Selector Knob and the three Side Buttons to enter password (see Radio Controls of page 8): • Channel Selector Knob positions 1 to 9 represent numbers 1 to 9, and position 10 represents number 0.
Radio on page 5. OR If the password is incorrect: You hear a continuous tone. Repeat Steps 1 to 3. OR After the third incorrect password, your radio enters into locked state. A tone sounds and the LED double blinks yellow. Utilities Setting the Squelch Level You can adjust your radio's squelch level to filter out unwanted calls with low signal strength or channels that have a higher than normal background noise.
Setting the Power Level Settings: High enables communication with radios located at a considerable distance from you. Low enables communication with radios in closer proximity. Procedure: 1 Press the programmed Power Level button. 2 You hear a positive indicator tone, indicating the radio is transmitting at low power. OR You hear a negative indicator tone, indicating the radio is transmitting at high power. NOTE: Turning this feature on or off is limited to radios with this function enabled.
Checking the Battery Strength You can check how much battery power you have left. Settings: The LED Indicator in solid yellow indicates fair battery charge while solid green indicates full charge of the battery. Advanced Features Procedure: Press the programmed Battery Strength button to view the battery strength via the LED Indicator.
Batteries and Chargers Warranty The Capacity Warranty The capacity warranty guarantees 80% of the rated capacity for the The workmanship warranty guarantees against defects in workmanship under normal use and service.
obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA. Limited Warranty MOTOROLA COMMUNICATION PRODUCTS I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: MOTOROLA SOLUTIONS, INC.
INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY. This warranty gives specific legal rights, and there may be other rights which may vary from state to state. IV.
Limited Warranty VI.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Solutions, Inc. All rights reserved. March 2012. www.motorolasolutions.
