Specifications

Activating Ojo
Before you can use Ojo, you must register and establish an Ojo account. This
account enables you to make and receive video calls with other Ojo users.
Have available:
• Your 12-digit Ojo Unit ID Number (found on the “Please Call Customer
Service” message, the bottom of your Ojo, and on the box)
• A major credit card
To activate your account:
• Call an Ojo customer service representative at 1-877 FOR MY OJO
(1-877-367-6965) from a phone that will use the same phone number as
Ojo. Press “1” at the voice prompt to reach a representative.
After you establish your Ojo account, the Ojo Home
screen is displayed with the correct time (for the
Eastern Time Zone) and date.
Note: Refer to the following page for the procedure
to change the time zone.
If the Ojo Home screen is not displayed
(or if the displayed time and/or date are incorrect)
after you have registered and activated an Ojo
account, refer to
Appendix 4 – Troubleshooting .
6
Correct Date
and Time
Home Screen
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Getting Started