User Manual
Table Of Contents
- Contents
- Set up phone
- Learn the basics
- About your home screen
- About your lock screen
- New to Android?
- Get around on your phone
- Frequently used tools
- Work with text
- Personalize your phone
- Apps
- About your apps
- View two apps on screen
- View notifications
- Manage your apps
- Search and browse
- Text messaging
- Calendar app
- Clock app
- Moto app
- Photos app
- Calls, contacts, voicemail
- Phone calls
- Contacts
- Voicemail
- Music
- Battery
- Storage
- Network and internet
- Connected devices
- Other settings
- Apps & notifications
- Display
- Security & location
- About security
- Protect against harmful apps
- Be ready to find a lost phone
- Lock and unlock phone
- Use location services
- Pin your screen
- Lock SIM card
- Accounts
- Accessibility
- System
- Fix a problem
- Hardware issues
- Call and SIM issues
- Battery issues
- Bluetooth, Wi-Fi, USB issues
- Account and sign-in issues
- App issues
- Maintenance procedures
4. Check that Media audio is on:
a. Go to Settings and touch Bluetooth.
b.
Next to the paired device, touch .
c. Make sure Media audio is checked.
5. If the problem is with a car, check the car's instructions.
Can't make or hear on calls
After each step, check to see if your issue is fixed:
1. Check that other devices paired with your phone aren't getting your calls.
2. Check that Phone audio is on:
a. Go to Settings and touch Bluetooth.
b.
Next to the paired device, touch .
c. Make sure Phone audio is checked.
3. If the problem is with a car, check the car's instructions.
Connection drops
After each step, check to see if your issue is fixed:
1. Check battery level on your phone and on the Bluetooth device and charge if needed. Bluetooth devices
may disconnect or create noise when the phone or Bluetooth battery is low.
2. Adjust positioning:
•
Make sure you are wearing or positioning the device appropriately.
•
Keep metal objects, such as keys or coins, away from the phone and device to avoid interference.
3. Clear data for this system app:
a.
Go to Settings > Apps & notifications, then touch .
b.
Touch > Show system.
c. Touch Bluetooth > Storage > Clear storage.
Paired device can't see contacts
Check that contact sharing is on:
1. Go to Settings > Connected devices.
2.
Next to the paired device, touch .
3. Make sure Contact sharing is on.
4. Check and adjust sharing settings on the paired device or in the device’s app.
Fix it: Check the basics
After each step, see if your issue is fixed:
Fix a problem : Bluetooth, Wi-Fi, USB issues
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