User Manual
Table Of Contents
- Contents
- Set up phone
- Learn the basics
- About your home screen
- About your lock screen
- New to Android?
- Get around on your phone
- Frequently used tools
- Work with text
- Personalize your phone
- Apps
- About your apps
- View two apps on screen
- View notifications
- About Moto experiences
- Enhance your gaming
- Manage your apps
- Search and browse
- Text messaging
- Calendar app
- Clock app
- Photos app
- Calls, contacts, voicemail
- Phone calls
- Contacts
- Voicemail
- Music
- Battery
- Storage
- Network and internet
- Connected devices
- Connect with Bluetooth
- Connect with Wi-Fi Direct
- Make contactless payments
- Share or receive with NFC
- Ready For
- Cast screen or media to TV
- Share files and links with nearby Android phones
- Transfer files between phone and computer (USB)
- Print from your phone
- About wireless sharing
- Other settings
- Apps & notifications
- Display
- Adjust screen brightness
- Use Dark theme
- Adjust screen colors at night
- Stop screen flicker
- Change display style
- Show apps full screen
- See Peek Display notifications
- Change screen timeout
- Stop automatic rotation
- Choose color mode
- Adjust refresh rate
- Change font and display size
- Set recording options
- Set lock screen preferences
- Location
- Security
- Accounts
- Accessibility
- System
- About phone
- Fix a problem
- Hardware issues
- Call and SIM issues
- Battery issues
- Bluetooth, Wi-Fi, USB issues
- Account and sign-in issues
- App issues
- Maintenance procedures
App or widget problems
App or widget missing from home screen
If a widget disappeared from your home screen, then add the widget by touching & holding an empty spot
on your home screen.
If an app disappeared from your home screen, the shortcut for opening the app was removed and you just
need to add a shortcut.
If an app disappeared from your list of all apps, you need to reinstall it.
App crashes, won’t open, or isn’t working
After each step, check to see if the issue is fixed:
1. Turn your phone off and then on again.
Press and hold the Power button, then touch Power off.
2. Check that you have not disabled permissions for the app. If any permissions are turned off, turn them
on and try using the app again.
3. Update the app.
4. Force stop the app. This completely shuts down the app, including any background services that may be
causing your issue.
5. Clear the app’s cache. This frees up space by removing temporary files.
6. Clear the app’s data. This erases all data saved in this app.
7. Contact the app’s developer.
a. Open the Play Store app.
b.
Touch your profile icon > My apps & games.
c. Touch the app and swipe down to see contact information.
8. If all else fails, delete the app.
Tip: To figure out which third-party app is causing performance problems, use safe mode.
App is slow to open
If you experience a lag when opening an app, turn on performance settings.
App disabled in safe mode
If apps are disabled because you’re in safe mode, you can’t use them until you exit safe mode.
To exit safe mode, turn your phone off and then on again.
Fix a problem : App issues
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