User Manual
Table Of Contents
- Contents
- Set up phone
- Learn the basics
- About your home screen
- About your lock screen
- New to Android?
- Get around on your phone
- Frequently used tools
- Work with text
- Personalize your phone
- Apps
- About your apps
- View two apps on screen
- View notifications
- About Moto experiences
- Enhance your gaming
- Manage your apps
- Search and browse
- Text messaging
- Calendar app
- Clock app
- Photos app
- Calls, contacts, voicemail
- Phone calls
- Contacts
- Voicemail
- Music
- Battery
- Storage
- Network and internet
- Connected devices
- Connect with Bluetooth
- Connect with Wi-Fi Direct
- Make contactless payments
- Share or receive with NFC
- Ready For
- Cast screen or media to TV
- Share files and links with nearby Android phones
- Transfer files between phone and computer (USB)
- Print from your phone
- About wireless sharing
- Other settings
- Apps & notifications
- Display
- Adjust screen brightness
- Use Dark theme
- Adjust screen colors at night
- Stop screen flicker
- Change display style
- Show apps full screen
- See Peek Display notifications
- Change screen timeout
- Stop automatic rotation
- Choose color mode
- Adjust refresh rate
- Change font and display size
- Set recording options
- Set lock screen preferences
- Location
- Security
- Accounts
- Accessibility
- System
- About phone
- Fix a problem
- Hardware issues
- Call and SIM issues
- Battery issues
- Bluetooth, Wi-Fi, USB issues
- Account and sign-in issues
- App issues
- Maintenance procedures
3. If you’re going to give your phone to someone else, disable Factory Reset Protection (FRP):
a. Remove the screen lock.
b. Remove your Google accounts from the phone.
FRP is security measure that keeps your data safe if your phone is lost or stolen, and that requires
logging into the phone with the owner's account to reset the phone. Removing your account and screen
lock before the reset lets the person you're giving it to set it up with their own information.
Reset phone from Settings
To erase all data and reset your phone:
1. Go to Settings > System.
2. Touch Advanced > Reset options > Erase all data (factory reset).
Reset phone if you can't open Settings
If you can’t open Settings, do an external reset.
1. Charge your battery 30% or more.
2. Turn off the phone.
3. Press and hold the Volume Down button and the Power button at the same time until the phone turns
on.
4. Press the Volume Down button until you see Recovery mode.
5. Press the Power button to restart in Recovery mode.
6. If you see an Android robot with a red exclamation mark, press & hold the Power button and, while
holding it down, press & release the Volume up button.
7. Use the Volume buttons to scroll to Wipe data/factory reset, then press the Power button to select it.
8. Use Volume buttons to scroll to Factory data reset, then press the Power button to select it.
Allow several seconds for the reset to complete.
9. Use Volume buttons to scroll to Reboot system now, then press the Power button to select it.
Allow several minutes for the reboot to complete. If the phone doesn't finish rebooting, press & hold
the Power button until the screen turns dark, then release it to power up normally.
10. If you reset your phone because you suspect a third-party app is causing problems, when you set up the
phone again, be sure you don't copy all apps. Restore one app at a time and use the phone for a while.
If the phone has no issues, install the next app and retest.
Get more help
Issue Where to get help
Billing or cellular network issues Contact your carrier.
Fix a problem : Maintenance procedures 225