Getting Started Guide Sprint Mobile Broadband Smart Device MOTO QTM by Motorola® www.sprint.com © 2006 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward” logo, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A.
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality.
Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . .3 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . .
Using Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Using Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Plus (+) Code Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 2E. Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2L. Using Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 110 About Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Using Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Section 3: Sprint PCS Service Features . . . . . . . . . . . . .113 3A. Sprint PCS Service Features: The Basics . . . . . . . . . . . 114 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Motorola Limited Warranty for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 4C.
Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want. This powerful combination brings you access to more products, more services, and more of what you need, to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint. Welcome and thank you for choosing Sprint.
Introduction This Getting Started Guide introduces you to Sprint PCS® Service and all the features of your new device. It’s divided into four sections: ⽧ Section 1: Getting Started ⽧ Section 2: Using Your Device ⽧ Section 3: Sprint PCS Service Features ⽧ Section 4: Safety, Warranty, and Legal Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new device and service.
Section 1 Getting Started
Section 1A Setting Up Service In This Section ⽧ Getting Started With Sprint PCS Service ⽧ Setting Up Your Voicemail ⽧ Sprint PCS Account Passwords ⽧ Getting Help Setting up service on your new device is quick and easy. This section walks you through the necessary steps to unlock your device, set up your voicemail, establish passwords, and contact Sprint for assistance with your wireless service.
Setting Up Service Getting Started With Sprint PCS Service Determining If Your Device Is Already Activated If you purchased your device at a Sprint Store, it is probably ready to use. If you received your device in the mail, it probably has been activated; all you need to do is unlock it. If your device is not activated, please call Sprint Customer Service at 1-888-211-4PCS (4727). Unlocking Your Device To unlock your device, follow these easy steps: 1.
Setting Up Your Voicemail Unanswered phone calls are automatically transferred to your voicemail, even if your device is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your device is activated. To set up your voicemail: 1. From standby mode, press and hold 1. 2. Follow the system prompts to: 䡲 䡲 䡲 䡲 Note: Create your passcode. Record your name announcement. Record your greeting.
Setting Up Service Sprint PCS Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy. Account Password If you are the account owner, you have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service.
Getting Help Visit www.sprint.com You can go online to: 䢇 Access your account information. 䢇 Check your minutes used (depending on your Sprint PCS service plan). 䢇 View and pay your bill. 䢇 Make your life easier by enrolling in Sprint PCS online billing and automatic payment. 䢇 Purchase accessories. 䢇 Shop for the latest phones or devices. 䢇 View other Sprint PCS service plans and options.
Setting Up Service To access automated invoicing information: 䊳 Note: Press *4 and then press the Call/Answer key (N). This service may not be available in all Affiliate areas. Sprint 411 You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information.
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Section 2 Using Your Device
Section 2A About Your Device In This Section ⽧ Features of Your Device ⽧ Getting More Information Your device is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section list some of the great features of your device and tells you where to get more information on using it.
Features of Your Device 䢇 䢇 䢇 䢇 䢇 䢇 䢇 䢇 About Your Device Congratulations on the purchase of your wireless smart device. The MOTO QTM by Motorola is lightweight, easy-to-use, and reliable, and it offers many significant features and service options.
䢇 䢇 䢇 䢇 䢇 䢇 䢇 12 Bluetooth® capabilities lets you pair your device to other Bluetooth devices, including headsets and handsfree devices. You may also pair with a personal computer or handheld device for dial-up networking, using your device as a wireless modem (page 107). The built-in camera allows you to take full-color digital pictures and videos (page 85). The media player allows you to enjoy video clips and listen to audio files with your device (page 94).
Getting More Information Section 2A: About Your Device About Your Device Besides this Getting Started Guide, there are many resources you can go to for more information: 䢇 If you need help while using your device, go to the Home Screen and press Start (left softkey). Then select Help and QuickStart Guide. 䢇 For detailed information on setting up email on your device, see the Setting Up Email guide that came with your device.
Sec tion 2B Getting to Know Your Device In This Section ⽧ Your Device ⽧ Accessories ⽧ Turning Your Device On and Off ⽧ Using the Battery and Charger ⽧ Inserting and Removing the miniSD Card Your device has a lot of functionality packed into a sleek design. This section describes all the basic physical features of your device and how to use them.
Your Device Front View of Your Device 1. Earpiece 2. Navigation Key 3. Center Select Key Your Device 17. Undo/Back Key 16. Right Softkey 4. Left Softkey 15. Power/End Key 5. Call/Answer Key 14. Enter Key 13. Caps Key 6. Home Key 12. Camera Key 7. ALT Key 8. Message/Display Off Key 9. Microphone 11. Speakerphone/ Voice Recognition Key 10.
Side Views of Your Device 18. Infrared Port 19. Memory Card Slot 22. Thumb Wheel 21. Undo/Back Button 20.
Back View of Your Device 23. Headset Jack 24. Camera Lens 25. Camera Flash Your Device 27. Battery Door Release Button 26.
Key Functions 1. Earpiece lets your hear the caller and automated prompts. 2. Navigation Key (S) scrolls through the device’s menu options and highlights items on the display. Use it to move up, down, left, and right. 3. Center Select Key (s) selects the highlighted item when navigating through a menu or around the display. 4. Left Softkey lets you select actions and menu items appearing on the bottom left of the display screen. 5.
14. Enter Key (Á) starts a new line of text. When you are not in text entry mode, it selects the highlighted item when navigating through a menu or around the display. 15. Power/End Key (O) powers your device on and off and ends a call. Press and hold the Power/End key (O) for seconds to turn your device on or off. Press the Power/End key (O) to end a call. 16. Right Softkey lets you select actions and menu items appearing on the bottom right of the display screen. Your Device 17.
24. 25. 26. 27. Camera Lens lets you capture clear pictures and videos. Camera Flash help illuminate the pictures you take. Speakers are stereo-quality speakers. Battery Door Release Button lets you open the battery door. Accessories Your device comes with a Lithium Ion (Li-Ion) battery, a charger, a mini-USB data cable, a miniSD card, and a stereo headset. Various accessories are available for use with your MOTO Q, including cases, vehicle power chargers, hands-free accessories, and more.
Turning Your Device On and Off Turning Your Device On To turn your device on: 䊳 Press and hold the Power/End key (O) for approximately two seconds or until the display turns on. Your Device As your device connects to the network, you see a connecting message. You may be required to enter identifying information to use your device or to access specific features.
Using the Battery and Charger WARNING! Use only Sprint-approved or Motorola-approved batteries and chargers with your device. The failure to use a Sprint-approved or Motorola-approved battery and charger may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Sprint-approved or Motorola-approved batteries and accessories can be found at Sprint Stores, through Motorola; or call 1-888-242-4187 to order.
Battery Use and Maintenance 䢇 䢇 䢇 Your Device Sprint-approved or Motorola-approved Li-Ion chargers provide optimum performance. Other chargers may not fully charge the Li-Ion battery or may yield a reduced number of lifetime charge cycles. Extreme temperatures degrade battery performance. Do not store the battery where temperatures exceed 140°F (60°C) or fall below -4°F (-20°C). Li-Ion batteries have a self-discharge rate and, without use, lose about 1% of their charge per day.
3. While holding the battery door release button, lift out the battery door. 4. Insert the top of the battery into the battery area. Be sure the gold-colored areas on the battery are touching the battery contacts on the device. 5. Press the battery down to secure it. 6. Replace the battery door and press it gently until you hear a click.
Removing the Battery To remove your battery: 1. Make sure the device is powered off. 2. Slide the battery door release button toward the bottom of your device. 3. While holding the battery door release button, lift out the battery door. Your Device WARNING! Do not handle a damaged or leaking Li-Ion battery as you can be burned. Charging the Battery Your device’s Li-Ion battery is rechargeable and should be charged as soon as possible so you can begin using your device.
Using the Charger To use the charger provided with your device: 1. Plug the charger into an electrical outlet. 2. Plug the other end of the charger into the accessory connector. Your display screen lets you know the battery is charging. With the approved Li-Ion battery, you can recharge the battery before it completely runs down. Tip: 26 You can also charge your battery using a Motorola-approved USB cable and a computer that supports charging through its USB port.
Note: If your battery has been completely drained, it cannot be charged via the USB cable plugged into the computer (this connection will only maintain current battery life). Use a wall charger or car charger to recharge the battery. Some computer USB ports provide a higher current than others, and will provide more rapid charging. The mini-USB port does not support headphones. You must use 2.5 mm headphones or a Bluetooth stereo headset.
Inserting and Removing the miniSD Card Your device comes bundled with a 64 MB miniSD (Secure Digital) memory card and its adapter to expand the device’s available memory space. You can purchase additional miniSD cards with up to 2 GB in memory. It allows you to easily store images, videos, music, and voice data in your device. Note: Don’t bend or scratch your memory card. Keep it away from static electricity, water, and dirt. The miniSD card and its adapter can be easily damaged by improper operation.
2. Insert miniSD, with the contacts facing down, into the exposed memory slot. Tip: The writing on the miniSD card should face up. Your Device 3. Press in on the memory card until it clicks into place. 4. Place memory card cover back in place and push to close. Note: Make sure your battery is fully charged before using the miniSD card. Your data may become damaged or unusable if the battery runs out while using the miniSD card. Be sure to use only recommended miniSD cards (64MB— 2GB).
To remove the miniSD card from your device: Note: DO NOT remove your memory card while your device is using it or writing files on it. Doing so will result in loss or damage of data. 1. Open memory slot cover. 2. Press in on the memory card to eject it from the holder. 3. Gently slide out the miniSD card from the memory card slot. 4. Place memory card cover back in place and push to close.
S ec ti o n 2 C Getting Around Your Device In This Section Understanding the Home Screen ⽧ Navigating Menus and Lists ⽧ Displaying Your Phone Number ⽧ Setting the Volume ⽧ Locking and Unlocking the Keypad ⽧ Locking and Unlocking the Device Getting Around ⽧ Your device is designed to be easy to use.
Understanding the Home Screen The Home Screen displays when you turn on the device. You can access all the functions of your device from the Home Screen. 䢇 To navigate icons or text in the Home Screen, press the Navigation key (S) up, down, left, or right, or turn the thumb wheel. To select the highlighted item and perform the action associated with it, press the Center Select key (s) or press the thumb wheel. 䢇 Press the Home key (Y) to return to the Home Screen.
Status Indicator Row Main menu shortcuts, messages, profile, Calendar, and more Getting Around Softkey Labels Softkey Labels Softkey labels show the current softkey functions. On the Home Screen, the left softkey label is always Start. This takes you to the main menu. Status Indicator Row Status indicators display at the top of the Home Screen.
䢇 䢇 䢇 䢇 Battery Level Indicator (J)– Vertical bars show the battery charge level. Recharge the battery when your device shows one or two bars. Arrow indicators above the battery indicator, signifies data transfer to the device. Roam Indicator – The roam indicator ã shows when your device is seeking or using a network other than the Nationwide Sprint PCS Network. Other indicators can include: 䡲 / – EvDO network. 䡲 + – roaming unavailable. Message Indicators – Show when you receive new messages.
Other Home Screen Details Section 2C: Getting Around Your Device Getting Around Depending on the Home Screen layout you choose, you may see any of the following on your Home Screen: 䢇 The time alone or the time and date. 䢇 Your roaming status: home service or roaming. 䢇 Shortcuts to main menu items you recently used. Select these icons return to the corresponding main menu item. 䢇 Your voicemail. This shows how many voicemail messages you have and is a shortcut to your voicemail.
Navigating Menus and Lists From the Home Screen, press Start (left softkey) to open the main menu. Press the Navigation key (S) up, down, left, or right, or turn the thumb wheel to see more menu items. After you navigate to a program or other item you want to open, press the Center Select key (s) or thumb wheel to open the program or item. The Main Menu The following items are available in the main menu: 䢇 g – Internet Explorer. 䢇 O – On Demand. 䢇 c – Windows Media. 䢇 G org – Good Mobile Messaging.
Remove Programs. Power Management. 䡲 Accessibility. 䡲 Regional Settings. 䡲 Owner Information. 䡲 About. 䡲 Error Reporting. 䡲 Phone Settings. 䡲 TTY Settings. 䡲 Unread Message Alert. 䡲 Text Input Settings. 䡲 PCS Vision. m – Tasks. I – Call History. K – Contacts. i – Speed Dial. t – Voice Recognition. Y – Voice Notes. 0 – Bluetooth. O – Games. s – File Manager. 1 – Help and QuickStart. r – Media Center. a – Pictures & Videos. e – Pocket MSN. S – Accessories. S – Debug Apps. S – System Tools.
Other Menus and Lists Some features require you to select an option from a list. To navigate these screens: 䢇 Scroll up or down to highlight the option you want. 䢇 In a numbered list, press a number key to select an option. 䢇 In an alphabetized list, use the keyboard and press the first letter of the desired item and the device will select the closest matching list option.
Displaying Your Phone Number Just in case you forget your phone number, your device can remind you. To display your phone number: 1. Press Start (left softkey). 2. Select Settings > Phone Settings > My Telephone Number. Setting the Volume The thumb wheel on your device lets you set the volume of the sound coming from the earpiece, speaker, or headset. Getting Around To adjust the volume of the sound coming from the earpiece, speaker, or headset: 1.
Locking and Unlocking the Keypad You can lock your device’s keypad to prevent buttons from being accidentally pressed when you are not using the device. To lock the keypad: 1. Press and hold the Home key (Y). 2. When the Quick List displays, highlight and select Key lock. After the keypad is locked, the left softkey changes to Unlock. Shortcut: To quickly lock the keypad press the Home key (Y) and then the space bar. To unlock the device keypad: 1. Press Unlock (left softkey). 2.
Locking and Unlocking the Device You can lock your device to keep others from using it. To lock your device: 1. Press and hold the Home key (Y). The Quick List displays. 2. Highlight and select Device lock. To unlock your device: 1. Press Unlock (left softkey). 2. When the unlock screen displays, enter your password and press Done (left softkey). Be certain to remember your password.
Sec tion 2D Using Calling Features In This Section ⽧ Making and Answering Calls ⽧ Calling Emergency Numbers ⽧ Turning Off Call Alerts ⽧ Using Call History ⽧ Using Speed Dial ⽧ Redialing a Number ⽧ Plus (+) Code Dialing Making calls from your wireless device is as easy as making a call from any landline phone. This section tells you how to do it and describes your device’s many other calling features.
Making and Answering Calls To make a call using the keypad: 1. From the Home Screen, press the number keys to enter a phone number. 2. Press the Call/Answer key (N) to make the call. 3. To end the call, press the Power/End (O). To answer an incoming call: 1. When your device rings, vibrates, or otherwise indicates you have an incoming call, press the Call/Answer key (N) or the Accept (left softkey) to answer. 2. To end the call, press the Power/End key (O).
Making Calls From the Contacts List You can quickly dial a phone number from the contacts list. To make a call from the contacts list: 1. 2. 3. 4. 5. Tip: Press Start (left softkey). Select Contacts. Select the contact phone number you want to call. Press the Call/Answer key (N) to make the call. To end the call, press the Power/End key (O). If you have a long list of contacts, you can use a shortcut to find the contact you want. Enter the first few letters of the contact's name.
Calling Emergency Numbers You can place calls to 911 — dial 911 and press the Call/Answer key (N) — even if your device is locked or your account is restricted. Enhanced 911 (E911) Information This device features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS feature of your device begins to seek information to calculate your approximate location.
Using Speakerphone Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. You can use your device’s handsfree speaker on calls without holding the device to your ear.
Using Call History Your device keeps a list of incoming and outgoing calls, even for calls that didn’t connect. The most recent calls are listed first. The oldest calls are deleted as new calls are added. To view a Call History entry: 1. Press Start (left softkey). 2. Select Call History. 3. Highlight a call. 䡲 䡲 䡲 Section 2D: Using Calling Features Calling Features To call the number, press the Call/Answer key (N). To see call details (like time and date), press the Center Select key (s).
Viewing Missed Calls Your device keeps a record of your unanswered calls. To view calls you received but did not answer: 1. 2. 3. 4. 5. Press Start (left softkey). Select Call History. Press Menu (right softkey). Select Filter. Select Missed Calls. Tracking Call Times and Costs Your device keeps an approximate record of your call times and costs by tracking your network connect time.
To reset all call timers to zero, except for the Lifetime calls timer: 1. 2. 3. 4. Press Start (left softkey). Select Call History. Press Menu (right softkey). Select View Timers. 5. Press Menu (right softkey). 6. Select Reset Timers. Using Speed Dial You can use speed dialing in two ways: 䢇 Quick access for up to 98 phone numbers. 䢇 Shortcuts to features found in the Start menu including email, calendar, and Bluetooth Manager.
2. Highlight the contact containing the number you want to create a speed dial for. 3. Press the Center Select key (s) to display the contact’s details. 4. Highlight the phone number, email address, or Web page for which to create the speed dial. 5. Press Menu (right softkey). 6. Select Add to Speed Dial. 7. In the Keypad Assignment field, select the speed dial number to use. 8. Press Done (left softkey). Menu Shortcuts You can set a shortcut speed dial to open an application on your device.
4. Press Menu (right softkey). 5. Select Delete. 6. Press Yes (left softkey) to confirm. Redialing a Number To redial a number you recently called: 1. Press the Call/Answer key (N) from the Home Screen to see the dialed calls list. 2. Highlight the entry you want to call, then press the Call/Answer key (N) again. If you hear a busy signal and you see Call Failed, Number Busy, press the Call/Answer key (N) to redial the number.
Sec tion 2E Entering Text In This Section ⽧ Entering Letters, Numbers, and Symbols ⽧ Using iTAP® Mode Your device has a full QWERTY keyboard, much like your PC keyboard, to make entering text easy. This section tells you how to use the keyboard to enter letters numbers, and symbols, and how use your device’s predictive text feature.
Entering Letters, Numbers, and Symbols You can enter letters, numbers, and symbols using the keypad. Your device gives you three text entry modes to help you, depending on what type of characters you want to enter. In many screens that allow you to enter text, your device automatically goes to the text entry mode most appropriate to the kind of characters usually entered in the field you are entering text in. Press the ALT key ( ) to change a text entry mode.
䢇 䢇 Secondary key entry (Ã) – In this mode, the next key you press will cause the character at the top of the key to appear. After that, your device returns to primary key entry mode. This mode is best for entering a single digit or one of the punctuation marks or symbols that appear at the tops of the keys on your device keypad. Secondary key lock (Ä) – In this mode, the keys you press will cause the character at the top of the key to appear until you change text entry modes by pressing the ALT key ( ).
Using iTAP® Mode The iTAP software combines your key presses into common words, and predicts each word as you enter it. When the word you want appears, move on to the next word. If you want a different word, continue pressing keypad keys to enter the remaining characters. When iTAP mode is on, the text entry mode status indicators in “Text Entry Mode Status Indicators” on page 53 appear underlined. To turn iTAP mode off or on: 1. Press Start (left softkey). 2. Select Settings > Text Input Settings. 3.
Sec tion 2F Synchronizing and Using Email In This Section ⽧ Synchronizing ⽧ Using Email You can synchronize information on your device over the air or while connected to your PC. Among other benefits, this feature allows you to access your email accounts from your device. This section describes the types of synchronization available, tells you how to use them, and tells you how to use the email feature available on your device.
Synchronizing Sync and Email You can synchronize the information on your device in two ways: 䢇 Over the air, wirelessly, from a server. 䢇 Using your desktop computer (PC) and a USB cable connection, Bluetooth connection, or infrared connection.
Use the instructions in the Setting Up Email guide to set up your email accounts on your device and set your synchronization options before attempting to use email, synchronize information, or set up your device to synchronize using a PC.
Installing and Setting Up ActiveSync Sync and Email To synchronize information on your device with a PC, you must install Microsoft ActiveSync software on your PC. Caution: Verify the minimum requirements for your computer and the operating system at the Microsoft Mobile Phone Web site ( http://www.microsoft.com/windowsmobile) before installing the software. To install ActiveSync on your PC: 1. Insert the ActiveSync CD that came with your device into your computer. 2.
3. When you finish the Sync Setup Wizard, ActiveSync starts to synchronize automatically with your device. After synchronization completes, you can disconnect your device from your PC. Note: You may need to restart your computer. Synchronizing Via a Cable Connection After ActiveSync is installed on your PC, you can connect it to your device and synchronize via a cable connection. To synchronize via a cable connection: 1. Turn on the device. 2. Connect your device to your PC using the supplied USB cable.
Synchronizing Via Bluetooth Sync and Email After ActiveSync is installed on your PC, you can connect it to your device and synchronize via Bluetooth. To use this feature, your PC must be equipped with Bluetooth or a Bluetooth PC adaptor accessory. Note: To synchronize via Bluetooth: 1. Follow the instructions in ActiveSync Help for configuring Bluetooth on your PC to support ActiveSync. 2. Turn on the device. 3. On your device, verify that Bluetooth is turned on: 䡲 䡲 䡲 4. 5. 6. 7.
Synchronizing Via Infrared After ActiveSync is installed on your PC, you can connect it to your device and synchronize via infrared. To use this feature, your PC must be equipped with infrared capability. Note: To synchronize via infrared: 1. Follow the instructions in ActiveSync Help on the PC for setting up your PC to receive infrared signals. 2. Turn on the device. 3. On your device, verify that IR is turned on: 䡲 䡲 䡲 Press Start (left softkey). Select Settings > Connections > Beam.
Using Email Sync and Email Before you begin using email on your device, you must set up the email accounts you want to use. To learn how to set up email on your device, see the Setting Up Email guide that came with your device. Receiving and Reading Messages When you receive an email message, you can read it right away or go to your email message list to read it. Reading New Messages When you receive a message your device plays an alert and displays New Message with a message indicator such as C.
To read a message: Select a message in the list. 䊳 To open the next message in the list from within an open message: Press the navigation key S to the right. 䊳 To open the previous message in the list from within an open message: Press the navigation key S to the left. 䊳 Tip: Need to check your email right now? Go to the email account to want to check. Press Menu (right softkey) and select Send/Receive. The device connects to your Internet email server and sends and receives your messages.
To reply to a message: Sync and Email 1. From the email account’s Inbox, highlight or view the message you want to reply to. 2. To reply only to the sender, press Reply (left softkey) or press Menu (right softkey) and select Reply. — or — To reply to the sender and all recipients, press Menu (right softkey) and select Reply > Reply All. 3. Enter your reply. 4. Press Send. Tip: If you are replying to an email in the Outlook email account, you will send less data if you do not edit the original message.
Downloading Complete Email Messages 1. From the email account’s Inbox, highlight or view the message you want to download. 2. Press Menu (right softkey). 3. Select Download Message. The complete message is retrieved the next time you synchronize or connect to your email server and send and receive email. Viewing and Downloading Attachments If you receive a message with attachments, you can view and download the attachments.
Sync and Email Sending a Message The email messages your create and send can contain pictures, animations, sounds, videos, PDFs, compressed files, word processing and spreadsheet files. To send an email message: 1. Press Start (left softkey) and then select Messaging. — or — Press the Message/Display Off key ( ). 2. Select the account you want to access. 3. Press New (left softkey). 4. In the To field, enter the email address you want to send the message to.
To set the priority for a message: 1. Before sending the message, press Menu (right softkey). 2. Select Message Options. 3. Press the Navigation key (S) right or left to select a priority, and then press Done (left softkey) To cancel a message: 1. Before sending the message, press Menu (right softkey). 2. Select Cancel Message. To save a message as a draft: 1. Before sending the message, press Menu (right softkey). 2. Select Save to Drafts.
Sync and Email 8. Enter your signature. 9. Press Done (left softkey). 10. Press Done (left softkey). Using Global Address Look Up You can view a global address list (GAL) on the Exchange Server from your device. This means you can find a contact’s phone number or email without having to store the information directly to your device. Note: GAL information can only be viewed during a data transfer session; the entire GAL cannot be stored for viewing offline.
Note: Although the entire GAL cannot be stored on your device, after the contact is found, you can add the single contact to your contact list. Managing Your Email Folders To manage your email accounts, you can mark folders as synchronized, move messages from one folder to another, empty the deleted items folder, and delete email accounts.
Make sure to mark your email sent folder for synchronization, or you won’t be able to view sent message status. Sync and Email Note: Moving an Email Message to Another Folder You can move an email message from the Inbox or any other folder to another folder within the same email account. To move a message: 1. 2. 3. 4. Highlight or view the message you want to move. Press Menu (right softkey). Select Move. Select the folder you want to move the message to.
Delete an Email Account If you do not want an account on your device anymore, you can delete it. Note: You cannot delete your Outlook email account. To delete an email account: 1. Press Start (left softkey) and then select Messaging. — or — Press the Message/Display Off key ( 2. 3. 4. 5. 6. 7. 8. 9. 72 ). Select the email account that you want to delete. Press Menu (right softkey). Select Options > Account Options. Press Menu (right softkey). Select Delete. Press Yes (left softkey) to confirm.
Sec tion 2G Customizing Your Device In This Section Controlling Your Roaming Experience ⽧ Using Profiles ⽧ Using Settings ⽧ Setting Flight Mode ⽧ Setting Audio Enhancement Customizing ⽧ Using the available menu options, you can customize your device to sound, look, and operate just the way you want it. This section describes how you can change your device’s settings to best suit your needs. Take a few moments to review these options and to adjust or add settings that are right for you.
Controlling Your Roaming Experience Understanding Roaming Roaming is the ability to make or receive calls and transmit or receive data when you’re off the Nationwide Sprint PCS Network. Your new MOTO Q by Motorola works anywhere on the Nationwide Sprint PCS Network and allows you to roam other networks where we’ve implemented roaming agreements with other carriers. Recognizing the Roaming Icon Your device’s display screen always lets you know when you’re off the Nationwide Sprint PCS Network.
Checking for Voicemail Messages While Roaming When you are roaming off the Nationwide Sprint PCS Network, you may not receive on-device notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time. To check your voicemail while roaming: Customizing 1. Dial 1 + area code + your phone number. 2. When you hear your voicemail greeting, press *. 3.
Using Profiles Profiles set your device to use different sounds, ring styles and volume, earpiece volume, or vibrations for incoming calls and events. For example, the Outdoor profile volume is much louder than the Normal profile. These are the profiles you can choose: 䢇 Normal 䢇 Silent 䢇 Meeting 䢇 Outdoor 䢇 Automatic 䢇 Headset 䢇 Car 䢇 Speakerphone Do you want your device to vibrate instead of ring? Use the Meeting profile.
Viewing and Changing Profile Details You can view the details of a profile to see exactly how your device will behave when the profile is selected. You can also change these details and save. Your changes we go into affect the next time you select the profile. To change back, simply reset the profile to its default settings. To view the details of a profile: 1. On the Home Screen, highlight the profile area and Customizing select it. 2. Scroll and highlight the profile whose details you want to view. 3.
Using Settings The Setting menu lets you customize many aspect of your device. This section describe a few you may want to use right away. Customizing the Home Screen You can set a photo, picture, or animation as a wallpaper (background) image or change your layout and color scheme on your Home Screen. 1. Press Start (left softkey). 2. Select Settings > Home Screen. 3. Scroll and highlight the option you want to change, then press the Navigation key (S) right or left to change it.
Setting Power Management Options To save battery life, your backlight and display each turns off when you’re not using your device. The backlight and display each turns back on when you press a key. You can set how long your device waits before the backlight or display turns off, known as timing out. To set the backlight and display time-out times: 䡲 䡲 Customizing 1. Press Start (left softkey). 2. Select Settings > Power Management. 3.
Note: Changes made to the sound settings will have no effect when using the Silent profile. Assigning Download Ring Tones as Sounds If you download a file for a ring tone, it does not automatically go to the Sounds folder, where it can be assigned as a ring tone. To place your sound file in the Sound folder: 1. Press Start (left softkey). 2. Select File Manager > My Documents. If the file you want is not in My Documents, select the folder it is in. 3. 1. 2. 3.
To change the time and date style: 1. Press Start (left softkey). 2. Select Settings > Regional Settings. 3. Scroll and highlight the time and date format fields, then press the Navigation key (S) right or left to change your time and date formats. 4. Press Done (left softkey) to save the changes. Customizing Changing the Display Language You can change the language that displays in your device’s screens and menus. To change the language: 1. Press Start (left softkey). 2.
Setting Your Device for TTY Calls You can set your device to make and receive calls using a TTY device. Note: TTY does not work from mobile phone to mobile phone. Your MOTO Q device is a mobile phone. To set up your device for use with a TTY device: 1. Press Start (left softkey). 2. Select Settings > TTY Settings. 3. Press the Navigation key (S) right or left to choose your TTY setting. 4. Press Done (left softkey) to save the setting.
Entering Owner Information Entering and displaying owner information are best practices; they allow someone to return the device to you in case it is lost. To enter owner information: Press Start (left softkey). Select Settings > Owner Information. Enter your information. Customizing 1. 2. 3. 4. Press Done (left softkey) to save the information.
Setting Audio Enhancement Your device allows you to adjust surround sound, bass, and clarity levels for the device speakers as well as your headset. To set audio enhancements: 1. 2. 3. 4. 5. 6. Press Start (left softkey). Select Accessories > Audio Enhancement. Highlight Phone Speaker or Headset. Press Menu (right softkey). Select Edit. Scroll and highlight the option you want to change, then press the navigation key (S) right or left to change it. 7. Press Done (left softkey) to save the changes. 8.
Sec tion 2H Using the Built-in Camera In This Section ⽧ Taking Pictures ⽧ Shooting Videos ⽧ Setting Picture Options Your device’s built-in camera and camcorder give you the ability to take full-color digital pictures and videos. You can use your device to share your pictures and videos with others. It’s fun and easy to do. Camera This section explains the features and options of your device’s built-in camera and camcorder.
Taking Pictures Taking pictures with your device’s built-in camera is as simple as choosing a subject, pointing the lens, and pressing a button. To take a picture: 1. Press and hold the Camera (Í) key for two seconds to see the camera viewfinder: 2. Point the camera lens at the photo subject. Tip: To adjust picture settings (Mode, Brightness, Resolution, Zoom, White Balance, and Flash) in the camera viewfinder, press Menu (right softkey). 3.
4. Press Menu (right softkey) to see the camera options: 䡲 䡲 䡲 䡲 䡲 䡲 䡲 䡲 To delete the photo and return to the active viewfinder, select Delete. To send the photo, select Send.... Your send options are Text Messages, Outlook E-mail, or another formatted email account. To send via Bluetooth, select Send via Bluetooth. To beam the picture via the Infrared port, select Beam.... To use the picture as the Home Screen, select Use as Home Screen. To edit the picture, select Edit.
Viewing Stored Pictures Pictures are automatically stored in your device, unless you use picture options to set your device to store pictures to the miniSD card inserted in your device. To view pictures stored to the default location in your device: 1. 2. 3. 4. Press Start (left softkey). Select Pictures & Videos. Select the picture to view Press View (left softkey). To view pictures located in a folder other than the default pictures folder, including a miniSD card: 1. 2. 3. 4. 5. 6. 7.
Shooting Videos Your device’s built-in video camera allows you to record and view full-color digital videos and send them to your friends and family. To record a video clip: 1. Press and hold the Camera (Í) key for two seconds to see the camera viewfinder. 2. Press Menu (right softkey). 3. Select Video to go to the camcorder. 4. Point the camera lens at the video subject. Tip: To adjust picture settings (Still, Brightness, Quality, and White Balance) in the camera viewfinder, press Menu (right softkey).
6. Press Stop to end recording the video altogether, or press Pause to pause recording and Resume to continue recording. Playing Video Clips Video clips are automatically stored in your device, unless you use picture options to set your device to store video clips to the miniSD card inserted in your device. To play video clips stored to the default location in your device: 1. 2. 3. 4. Press Start (left softkey). Select Pictures & Videos. Select the video clip to play. Press Play (left softkey).
If a call comes in while watching a video, the video pauses and a call alert appears. You can choose to answer the call or ignore it. To continue watching the video, press the Play button. Setting Video Playback Options Video options allow you to choose certain default settings for the playing video clips on your device. To access the video playback options menu: 1. Go to the video playback window. 2. Press Menu (right softkey). 3. Select Options.
Setting Picture Options Picture options allow you to choose certain default settings for the pictures and videos you take with your device. To access the picture options menu: 1. Press and hold the Camera (Í) key for two seconds to see the camera viewfinder. 2. Press Menu (right softkey). 3. Select Options.... The following options are available: 䢇 General – Determine default picture sizes for email and rotating picture settings. 䢇 Slide Show – Select default slide show settings.
Sec tion 2I Media and Web Using Media and Web Features In This Section ⽧ Using the Media Player ⽧ Using the Web Browser ⽧ Downloading and Copying Files ⽧ Using the File Manager The media and Web features on your device let you enjoy music and video and explore the Internet right on your device. This section explains how to play music and videos, get to the Internet, and well as copy and manage files.
Using the Media Player A version of Windows Media Player Mobile version 10.2 (or higher) for Smartphone is available on your device to play digital audio and video files that are stored on your device or on the Web. By default, Windows Media Player Mobile can play the following types of files: Windows Media Audio (WMA), Windows Media Video (WMV), and Motion Picture Experts Group-2 Audio Layer-3 (MP3). To go to the Windows Media player: 1. Press Start (left softkey). 2. Select Windows Media.
Playing Music and Videos Media and Web These are some of the options you have when playing music or video files: 䢇 To play or pause a music or video file, press the Enter key (Á). 䢇 To skip to the previous or next file, press the Navigation key (S) left or right. 䢇 To increase or decrease the volume, press the Navigation key (S) up or down. 䢇 If you need to turn the sound off, press #. 䢇 To switch to full screen video playback, press 0.
To play a song or video that is on the Internet or network: 1. 2. 3. 4. Go to the Windows Media player. Press Menu (right softkey). Select Library. Press Menu (right softkey). 5. Select Open URL. Setting Video Controls You can set up keys on your device to control the media player. To set the video controls: 1. 2. 3. 4. Go to the Windows Media player. Press Menu (right softkey). Select Options > Buttons. Scroll and highlight the Windows Media player action you want to assign a button or key press. 5.
Using the Web Browser Media and Web You can use Internet Explorer Mobile to search and view the Web. To go to the Web browser: 1. Press Start (left softkey). 2. Select Internet Explorer. These are some of the options you have when using the Web browser: 䢇 To go to a Web page, press Menu (right softkey) and select Address Bar. Enter the address and press Go (right softkey). 䢇 To go to a link in a Web page, use the navigation key to highlight the link and then press the Center Select key (s).
Downloading and Copying Files You can copy or download media files from your PC or the Internet onto your device. Downloading Files You can use the Web browser on your device to download files. You can chose to save these files to your device or to the miniSD card inserted in your device. Copy Files From Your PC If you have files on your PC that you want to use on your device, you can copy them to your device or to the miniSD card inserted in your device.
Using the File Manager Media and Web You can use the File Manager to sort, view, copy, and move files on your device. You can use File Manager on media files and any other type of file you can store on your device. To go to File Manager: 1. Press Start (left softkey). 2. Select File Manager.
Sec tion 2J Using Contacts and Calendar In This Section ⽧ Using Contacts ⽧ Using Calendar Your device Contacts and Calendar features let you keep track of the people in your life and your appointments, much like you would on your PC. This section helps you get started using Contacts and Calendar on your device. Tip: 100 You can synchronize the Contacts and Calendar on your device with those on your PC. See “Synchronizing” on page 57.
Using Contacts To help you keep track of who is calling, you can assign a contact a custom ring tone and picture ID. Contacts & Calendar The number of contacts you can store in your device is limited only by your device’s memory capacity. Each contact can store a great deal of information about the person you create it for: not just device numbers and email addresses, but Web sites, street addresses, birthdays, and much more.
Editing a Contacts Entry To edit a Contacts entry: 1. Press Contacts (right softkey). — or — Press Start (left softkey) and select Contacts. 2. Select the Contacts entry you want to edit. 3. Scroll through the information in the contact and make your changes. 4. Press Done (left softkey). Finding a Contacts Entry To view your list of contacts: 䊳 Press Contacts (right softkey). 䊳 Or, press Start (left softkey) and select Contacts.
3. Select the checkboxes for as many categories as you want to assign to this contact. 4. Press Done (left softkey). To sort your contacts by category: this category will appear. Tip: The Filter menu also lets you view only your recent contacts. Contacts & Calendar 1. From the list of contacts, press Menu (left softkey). 2. Select Filter. 3. Select the category you want.
Assigning a Picture ID You can assign a picture to a contact. This picture will display when you receive a call from that contact. To assign a Picture ID: 1. While creating or editing a contact, select the Picture field. 2. Select the picture you want to assign to the contact from the thumbnail pictures you see. Tip: To take picture to assign to this contact right now, press and hold the Camera (Í) key and take the picture. 3. Press Done (left softkey).
Using Calendar Your calendar helps organize your time and reminds you of important events. To create a calendar event: 1. Press Start (left softkey) and select Calendar. (The events for the current day will be listed.) 2. Press Menu (right softkey). 3. Select New Appointment. 4. Enter the event information. Contacts & Calendar Creating a Calendar Event To schedule an all-day event, select the All day event checkbox under End Time. Note: All-day events appear in banners at the top of the Calendar. 5.
Responding to Meeting Requests If you have your device set up to synchronize with your company’s Exchange Server (see the Setting Up Email guide that came with your device), you can receive and respond to meeting requests much like you do using Outlook on your PC. To respond to a meeting request: 1. Press Start (left softkey) and then select Messaging. — or — Press the Message/Display Off key ( ). 2. Select your Outlook email account 3. Select the meeting request. 4. Press Accept (left softkey).
Sec tion 2K Using Bluetooth In This Section Turn Bluetooth Power On or Off ⽧ Pairing With a Device ⽧ Sending Objects to Another Device Bluetooth ⽧ Your device features built-in Bluetooth technology, allowing you to share information more easily than ever before. Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, PCs, printers, and wireless devices.
Turn Bluetooth Power On or Off If Bluetooth power is on, your device can automatically connect with the handsfree device you have used before. Just turn on the smart device or move it near the target device. To turn Bluetooth on: 1. Press Start (left softkey). 2. Select Bluetooth > Bluetooth Manager > Settings. 3. Toggle Status to Bluetooth ON. The Bluetooth indicator à displays in the Home Screen. Note: To extend battery life, use the previous procedure to set Bluetooth power to OFF when not in use.
3. Put the target device (handsfree headset, stereo headset, keyboard, etc.) in pairing mode. 4. Press Add. The smart device prompts you to verify that the target device is ready. Press Search. 5. Select the device from the list. 6. If prompted, enter the device passkey (such as 0000) and press the Accept key. When the devices are paired, an icon appears on the Home Screen in the Bluetooth Task Tray.
Sec tion 2L Using Voice Recognition In This Section ⽧ About Voice Recognition ⽧ Using Voice Recognition Your device’s voice-recognition software lets you place calls and perform quick tasks using just your voice. This section includes easy-to-follow instructions for using Voice Recognition.
About Voice Recognition You can use voice recognition to make calls, and open and use device applications by speaking into your device. When using voice recognition, speak numbers at a normal speed and volume, pronouncing each digit distinctly. Avoid pausing between digits. Note: Not all languages support voice recognition and voice commands. Using Voice Recognition To make a call, send a text message, look up contact information or open a program: key ( ) for two seconds.
Your device will respond to the request by making a call, opening a text message screen, open the contact information for the requested contact, or opening the program. Tips on Using Voice Recognition to Make Calls 䢇 䢇 䢇 112 Your device may prompt you to repeat a name or number. If the name or number you say is not valid, the device will not make the call. If the device does not recognize the name or number, the display shows a list of names or numbers, asks, “Did you say...
Section 3 Sprint PCS Service Features
Section 3A Sprint PCS Service Features: The Basics In This Section ⽧ Using Voicemail ⽧ Using SMS Text Messaging ⽧ Using On Demand ⽧ Using Caller ID ⽧ Responding to Call Waiting ⽧ Making a Three-Way Call ⽧ Using Call Forwarding Now that you’ve mastered your device’s fundamentals, it’s time to explore the features that enhance your Sprint PCS Service. This section outlines your basic Sprint PCS Service features.
Setting Up Your Voicemail All unanswered calls to your device are automatically transferred to your voicemail, even if your device is in use or turned off. Therefore, you will want to set up your Sprint PCS Voicemail and personal greeting as soon as your device is activated. If you need to set up your voicemail, see “Setting Up Your Voicemail” on page 4.
Sending an Incoming Call to Voicemail To send an incoming call directly to voicemail: Press Ignore (right softkey). 䊳 Retrieving Your Voicemail Messages You can review your messages directly from your wireless device or from any other touch-tone device. To dial from your wireless device, you can either speed dial your voicemail or use the menu keys. Using One-Touch Message Access To retrieve your voicemail messages: Press and hold 1. (Your device will dial your voicemail box.
Your device offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level. Sprint PCS Service Voicemail Options To turn Expert Mode on or off: 1. Press and hold 1 to access your voicemail. (If your voicemail box contains any new or saved messages, press * to access the main voicemail menu.) 2.
Sprint PCS Callback You can return a call after listening to a message without disconnecting from voicemail. To return a call directly from voicemail: 䊳 Press 8 after listening to a message. Voicemail-to-Voicemail Message You can record and send a voicemail message to other Sprint PCS Voicemail users. To record and send a voicemail message: 1. From the main voicemail menu, press 2 to send a message. 2. Follow the voice prompts to send your voicemail message.
You can request confirmation that your voicemail message has been listened to when you send, forward, or reply to other Sprint PCS users. To mark your message receipt requested: 1. After you have recorded a message, press 1 to indicate Sprint PCS Service Voicemail-to-Voicemail Receipt Request that you are satisfied with the message you recorded. 2. Press 4 to mark receipt requested. 3. Press 1 to send your voicemail message.
Voicemail Menu Key Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu. The following list outlines your device’s voicemail menu structure.
With SMS Text Messaging, you can send instant text messages from your device to other messaging-ready phones — and they can send messages to you. In addition, SMS Text Messaging includes a variety of preset messages, such as “I’m running late, I’m on my way,” that make composing messages fast and easy. You can also customize your own preset messages (up to 160 characters) from your device.
Using On Demand With Sprint’s exclusive On Demand feature, you can personalize your device's data services to suit your needs. The On Demand feature makes it easier than ever to receive the most popular Web information and categories instantly. On Demand uses the ZIP code you provide to customize the content you receive, so you can get the information you want, when you want it.
Finding the information you’re looking for with On Demand is as easy as navigating a Web browser on your PC. (The following example will illustrate how to access News information.) To access News information using On Demand: Sprint PCS Service Accessing On Demand Information 1. Press Start (left softkey) and then select On Demand. (The On Demand menu screen will be displayed.) 2. From the On Demand menu screen, highlight a category (in this case, News) and press the Center Select key (s).
Using Caller ID Caller ID allows people to identify a caller before answering the device by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps. To block your phone number from being displayed for a specific outgoing call: 1. Press *67. 2. Enter the number you want to call. 3. Press the Call/Answer key (N). To permanently block your number, call Sprint Customer Service.
With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: Sprint PCS Service Making a Three-Way Call 1. Enter a number you wish to call and press the Call/Answer key (N). 2. Once you have established the connection, place this call on hold by pressing the Call/Answer key (N). 3.
Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number — even when your device is turned off. You can continue to make calls from your device when Call Forwarding is activated. To activate Call Forwarding: 1. Press *72. 2. Enter the area code and device number to which your future calls should be forwarded. 3. Press the Call/Answer key (N). (You will hear a tone to confirm the activation of Call Forwarding.) To deactivate Call Forwarding: 1. Press *720. 2.
Sec tion 3B Sprint PCS Voice Command In This Section Getting Started With Sprint PCS Voice Command ⽧ Creating Your Own Address Book ⽧ Making a Call With Sprint PCS Voice Command ⽧ Getting Information With Sprint PCS Voice Command Voice Command ⽧ With Sprint PCS Voice Command, reaching your friends, family, and coworkers has never been easier — especially when you’re on the go. You can even listen to Web-based information, such as news, weather, and sports.
Getting Started With Sprint PCS Voice Command With Sprint PCS Voice Command: 䢇 You can store all your contacts’ phone numbers, so you can simply say the name of the person you want to call. 䢇 There’s no need to punch in a lot of numbers, memorize voicemail passwords, or try to dial while you’re driving. 䢇 You can call anyone in your address book — even if you don’t remember their phone number. 䢇 You don’t need to worry about losing your Contacts or address book.
Creating Your Own Address Book You can program up to 500 names into your personal address book, with each name having up to five phone numbers. That’s 2,500 phone numbers, and with the advanced technology of Sprint PCS Voice Command, you can have instant access to all of them. Section 3B: Sprint PCS Voice Command Voice Command There are four ways to update your address book: 䢇 On the Web. Go to www.talk.sprintpcs.
Making a Call With Sprint PCS Voice Command To make a call with Sprint PCS Voice Command: 1. Press * and then press the Call/Answer key (N) and you’ll hear the “Ready” prompt. 2. After the “Ready” prompt, simply say, in a natural voice, “Call” and the name of the person or the number you’d like to call. (For example, you can say, “Call Jane Smith at work,” “Call John Baker on the mobile phone,” “Call 5551234,” or “Call Bob Miller.”) 3. Your request will be repeated and you will be asked to verify.
Getting Information With Sprint PCS Voice Command To access information using Sprint PCS Voice Command: 1. Press * and then press the Call/Answer key (N). 2. Say “Call the Web” and choose from a listing of Note: Sprint PCS Voice Command is not available while roaming off the Nationwide Sprint PCS Network. Section 3B: Sprint PCS Voice Command Voice Command information categories like news, weather, and sports. — or — Simply say “Call news room,” “Call the weather,” “Call Sports Central,” etc.
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Section 4 Safety, Warranty, and Legal Information
Section 4A Important Safety Information In This Section ⽧ General Precautions ⽧ Safety and General Information ⽧ Hearing Aid Compatibility ⽧ Battery Tips ⽧ Specific Absorption Rate Data ⽧ Information From the World Health Organization ⽧ Product Registration ⽧ Owner’s Record ⽧ Phone Guide Proprietary Notice ⽧ Export Law Assurances ⽧ Wireless: The New Recyclable ⽧ California Perchlorate Label ⽧ Smart Practices While Driving This phone guide contains important operational and safety
General Precautions Note: For the best care of your phone, only authorized personnel should service your phone and accessories. Failure to do so may be dangerous and void your warranty. Section 4A: Important Safety Information Important Safety Information There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. 䢇 Hold the phone with the antenna raised, fully-extended, and over your shoulder. 䢇 Try not to hold, bend, or twist the phone’s antenna.
Safety and General Information This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.1 Exposure to Radio Frequency (RF) Energy Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.
Product Operation When placing or receiving a phone call, hold your mobile device just like you would a landline phone. If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting.
Implantable Medical Devices A minimum separation of six (6) inches should be maintained between a handheld wireless phone and an implantable medical device, such as a pacemaker or implantable cardioverter defibrillator, to avoid potential interference with the device.
Operational Warnings Obey all posted signs when using mobile devices in public areas, such as health care facilities or blasting areas. Automobile Air Bags Do not place a mobile device in the air bag deployment area.
Your battery, charger, or mobile device may contain symbols, defined as follows: Choking Hazards Symbol 032374o 032376o 032375o Definition Important safety information follows. Do not dispose of your battery or mobile device in a fire. Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Do not throw your battery or mobile device in the trash.
Seizures/Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashinglights feature (if available) on your mobile device.
Hearing Aid Compatibility A number of Sprint Nextel phones have been tested for hearing aid compatibility. When some wireless phones are used with certain hearing aids, users may detect a noise which can interfere with the effectiveness of the hearing aid. Some hearing aids are more “immune” than others to this interference noise, and phones can also vary in the amount of interference noise they may generate. ANSI standard C63.
“T” Rating: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing aid's telecoil (“T Switch” or “Telephone Switch”) than unrated phones. (T4 is the “better” or higher of the two ratings.) On those models with a telecoil mode setting, this rating is determined only with the phone so set. For setting instructions, see “Features for the Hearing Impaired” in the section entitled “Advanced Calling Features”. Note that not all hearing aids have telecoils in them.
Battery Tips Battery life depends on the network, signal strength, temperature, features, and accessories you use. 䢇 Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. 䢇 New batteries or batteries stored for a long time may take more time to charge. 䢇 When charging your battery, keep it near room temperature. 䢇 When storing your battery, keep it uncharged in a cool, dark, dry place.
Specific Absorption Rate Data This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities.
Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 1.
Information From the World Health Organization WHO Information Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using hands-free devices to keep mobile phones away from your head and body. Source: WHO Fact Sheet 193 Further information: http://www.who.int.
Owner’s Record The model number, regulatory number and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: MOTO Q by Motorola Serial No.
Wireless: The New Recyclable Your wireless phone can be recycled. Recycling your wireless phone reduces the amount of waste disposed in landfills and allows recycled materials to be incorporated into new products. The Cellular Telecommunications Industry Association (CTIA) and its members encourage consumers to recycle their phones and have taken steps to promote the collection and environmentally sound recycling of end-of-life wireless devices.
California Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: “Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.” There is no special handling required by consumer.
Smart Practices While Driving SM Drive Safe, Call Smart Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Contact www.motorola.com/callsmart for more information.
䢇 䢇 Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road. Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies.
Sec tion 4B Motorola’s Warranty In This Section ⽧ Motorola Limited Warranty for the United States and Canada ⽧ Service and Repairs Your phone has been designed to provide you with reliable, worryfree service. If for any reason you have a problem with your equipment, please refer to Motorola’s warranty in this section. Note: Warranty For information regarding the terms and conditions of service for your phone, please visit www.sprint.com or call Sprint Customer Service at 1-888-211-4PCS.
Motorola Limited Warranty for the United States and Canada Warranty What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc.
Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Consumer and Professional Two-Way Radio Accessories. Ninety (90) days from the date of purchase by the first consumer purchaser of the product. Products and Accessories that are Repaired or Replaced.
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products.
Who Is Covered? This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
How to Obtain Warranty Service or Other Information USA Phones 1-800-520-6403 Pagers 1-800-548-9954 Two-Way Radios and Messaging Devices 1-800-353-2729 Canada All Products 1-800-461-4575 TTY 1-888-390-6456 For Accessories and Software, please call the telephone number designated above for the product with which they are used. You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center.
What Other Limitations Are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
Service and Repairs Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-657-7576 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
S ec ti o n 4 C Microsoft End User License Agreement The SOFTWARE is licensed, not sold. All rights reserved. IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT MOTOROLA FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
1.2. Desktop Software. If Desktop Software is included with your DEVICE, you may install and use the Desktop Software on one (1) or more computers to exchange information with one (1) or more computing devices that contain a compatible version of the DEVICE Software. For other software component(s) contained in the Desktop Software, you may install and use such components only in accordance with the terms of the printed or online end user license agreement(s) provided with such component(s).
disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. 4. Single DEVICE. The Device Software is licensed with the DEVICE as a single integrated product. The DEVICE Software may only be used as part of the DEVICE, notwithstanding any installation of the DEVICE Software on removable media. 5. Single EULA.
content (“Secure Content”) so that their intellectual property, including copyright, in such content is not misappropriated.
12. Internet-Based Services Components. The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that Licensor, its affiliates and subsidiaries may automatically check the version of the SOFTWARE and/or its components that you are utilizing and my provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your Device. 14. Additional Software/Services.
Supplemental Component(s) shall be the licensor of the Supplemental Component(s). 14.3. Motorola, Licensor, and their affiliates and subsidiaries reserve the right to discontinue any Internet-based services provided to you or made available to you through the use of the SOFTWARE. 15. UPGRADES AND RECOVERY MEDIA. 15.1. DEVICE Software.
such content. All rights not specifically granted under this EULA are reserved by Motorola, Licensor, their affiliates, subsidiaries, and suppliers. 17. EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. 18.
Index A Accessories 20 ActiveSync 59 Alerts 45 Answering Calls 43 Audio Enhancement 84 B Background 78 Backlight 79 Battery 22–26 Capacity 22 Charging 25 Installing 23 Battery Indicator 34 Battery Life 79, 108 Bluetooth 107–109 C Calendar 105–106 Call Forwarding 126 Call Waiting 124 Caller ID 124 Calls 42–51 Answering 43 Call Forwarding 126 Call Waiting 124 Caller ID 124 Contacts 44 Emergency 45 Ending 43 History 47 Hyperlink 44 Making 43 Missed 48 Redialing 51 168 Index Three-Way Calling 125 Camera 85–92
Emergency Calls 45 F File Manager 99 Flight Mode 83 G Global Address Look Up (GAL) 69 H Hearing Aid Compatibility 142 Home Screen 32–35, 78 I iTAP Text Entry Mode 55 K Keys 18 L Language 81 Locking and Unlocking 41 Low Battery Message 34 N Navigating 32–38 P Phone Number 39 Picture ID 104 Pictures Taking 86 Viewing 88 Playing Music 95 Plus Code Dialing 51 Power 21 Profile Indicator 34 Profiles 76, 77 R Recent Calls 47 Ring Styles 76 Ring Tones 80 Ring Tones in Contacts 103 Roam Indicator 34 Roaming 74–75
www.sprint.
