User Guide QIP2500 Series Set-Top Terminal
CAUTION RISK OF ELECTRIC SHOCK CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Graphical symbols and supplemental warning marking locations on bottom of terminal. WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
IMPORTANT SAFETY INSTRUCTIONS 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with dry cloth. 7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Regulatory Information Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’ Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation.
Software License IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA.
Contact Us For technical support of your set-top, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1. For questions about your TV service, call your local service provider. For Motorola consumer products, education, and support: http://www.motorola.com/broadband ___________________________________________________________________________________ Copyright © 2005 by Motorola, Inc. All rights reserved.
QIP2500 User Guide CONTENTS Introduction ................................................................................2 Front Panel ...........................................................................3 Rear Panel ............................................................................4 Using the Remote Control – Example Only.............................6 Basic Operation..........................................................................7 Electronic Program Guide ........................
INTRODUCTION Congratulations on receiving your state-of-the-art QIP2500 Digital Settop Terminal. The QIP2500 brings unsurpassed digital audio and video quality to your TV viewing and enables electronic program guide (EPG) menus that make selecting and viewing programs convenient and easy. It’s simple to set up and easy to operate. Based on local services, you can purchase Pay-Per-View special events and recent movies via Videoon-Demand (VOD).
QIP2500 User Guide INTRODUCTION Front Panel The QIP2500 front panel has 11 keys and an LED display. Use the keys to perform basic functions, such as changing channels and turning the set-top on and off. Display the current channel or time of day on the LED display by changing the default settings in the electronic program guide.
INTRODUCTION Rear Panel Before you begin installing the QIP2500, take a moment to become familiar with the rear panel connections. These connectors are for home entertainment cabling. An AC power cord connects the QIP2500 to an electrical power outlet. For cabling diagrams, see “Connecting Your QIP2500.
QIP2500 User Guide INTRODUCTION Item Description 1 RF IN – Connects to and receives a cable signal from your service provider 2 3 TO TV/VCR – Connects to a TV or VCR DIGITAL AUDIO OPTICAL – Connects to a digital A/V receiver (optional) 4 AUDIO OUT TO TV – RCA stereo outputs (R/L) that connect to your TV 5 AUDIO OUT TO VCR – RCA stereo outputs (R/L) that connect to your VCR 6 7 DATA – Serial data interface (check with your service provider before connecting any device to this port) SMART CARD – Su
USING THE REMOTE CONTROL – EXAMPLE ONLY Use a remote control to operate the QIP2500, TV, and VCR. Your remote control is provided by your local service provider and may be different from the example shown here. The remote control must be programmed for use. If your service provider has not programmed your remote control, refer to the remote control instruction guide supplied by your service provider for setup and operation instructions.
QIP2500 User Guide BASIC OPERATION Turning Power On and Off Press POWER on the front panel to turn the set-top on or off. When using the remote control, be sure you press CABLE before pressing POWER. Changing Channels You can change channels in two ways: • Press CHANNEL S or T on the front panel of the set-top, or press CHANNEL + or - on the remote control to step through the channel selection. • Enter the number of the channel you wish to view using the number keys on the remote control.
AUDIO/VIDEO CONNECTIONS Before you begin to install your QIP2500, review the following guidelines: • For basic cable connections, use 75-ohm coaxial cables equipped with F-type connectors. You can find coaxial cables in your local electronics store. • For audio or video outputs, use cables equipped with RCA-type connectors. • For the digital audio optical output, use a Toslink cable. • Disconnect power from the QIP2500 before connecting or changing cable connections.
QIP2500 User Guide Important Safety Considerations Follow these important safety guidelines when positioning and connecting the set-top: • Position the set-top with at least two inches of space above and on all sides. • Do not block the slots and openings on the set-top. • Do not place anything on top of the set-top. • Do not position the set-top in an enclosed space that would restrict airflow around the unit.
RECORDING YOUR CONNECTIONS Use this diagram to record cable connections on the rear panel. Later, you can use this diagram to reconnect your system if you move the equipment or add new equipment. Your home entertainment equipment may not have all connectors shown in the illustration, or it may have connectors that are not shown here. Disconnect the power from the QIP2500 before making or changing cable connections. Do not place another component or object on top of the QIP2500.
QIP2500 User Guide CONNECTING YOUR QIP2500 Standard TV Cabling Use 75-ohm coaxial cables to connect your set-top to a standard TV. This is the most common cable connection and it provides all of the basic features of the QIP2500. If you connect the coaxial cable to the TO TV/VCR connector on the set-top and to the coaxial CABLE IN connector on the TV, you must tune your TV to channel 3 or 4. The method shown will not provide stereo audio.
CONNECTING YOUR QIP2500 Standard VCR Cabling To connect your VCR, you will need 75-ohm coaxial cables. The method shown lets you record the program you are watching, including Pay-Per-View events. You can also view videotapes. The method shown will not provide stereo audio. Connect the set-top to the TV using standard RCA audio cables (left and right) to receive stereo audio on all channels, when available.
QIP2500 User Guide CONNECTING YOUR QIP2500 Composite Video and S-Video Connect the set-top using composite Video or S-Video outputs for stereo audio if available on your TV. Composite Video: Connect an RCA-type cable from the VIDEO port on the set-top to the VIDEO IN port on the TV. OR S-Video: Connect an S-Video cable from the S-VIDEO port on the set-top to the S-VIDEO IN port on the TV. When connecting the video path, never connect baseband composite video and S-Video at the same time.
CONNECTING YOUR QIP2500 Composite VCR Cabling This diagram shows how to connect the set-top to a VCR using the audio connectors on the VCR. When connecting the video path, never connect baseband composite video and S-Video at the same time. Some entertainment equipment will not support both video inputs simultaneously.
QIP2500 User Guide CONNECTING YOUR QIP2500 Stereo Cabling (VCR to Stereo) This diagram shows how to connect the set-top to a stereo using the audio connectors on the VCR. The VCR sound is played through the stereo. When connecting the video path, never connect baseband composite video and S-Video at the same time. Some entertainment equipment will not support both video inputs simultaneously.
CONNECTING YOUR QIP2500 Stereo Cabling (TV to Stereo) This diagram shows how to connect the TV so that its sound plays through the stereo. When connecting the video path, never connect baseband composite video and S-Video at the same time. Some entertainment equipment will not support both video inputs simultaneously.
QIP2500 User Guide CONNECTING YOUR QIP2500 Baseband Cabling This diagram shows baseband audio and video connections to a Dolby® Digital receiver. This setup lets you record on the VCR and play back with sound through the Dolby Digital receiver, but this setup does not support surround sound. To play back Dolby Digital 5.1 surround sound through the Dolby Digital receiver, see “Dolby Digital Cabling.
CONNECTING YOUR QIP2500 Dolby Digital Cabling This diagram shows audio and video connections to a Dolby Digital receiver. This setup lets you record on the VCR and play back with sound through the Dolby Digital receiver. To play back Dolby Digital 5.1 surround sound through the Dolby Digital receiver, you must connect the set-top to the receiver using the DIGITAL AUDIO COAX or DIGITAL AUDIO OPTICAL connections. The audio R and L connectors do not carry Dolby Digital 5.1.
QIP2500 User Guide TROUBLESHOOTING Problem Possible Solution The set-top will not power on Reconnect the power cord. Be sure the QIP2500 is plugged into an outlet that is always live. The set-top may have received a software update and may not power on while the new software is being installed. Try again in a few minutes. Verify that the AC power cord is connected to the set-top and an AC outlet. Unplug the set-top from the AC outlet, plug it back in, and then press the POWER button.
There is no audio from the center and/or surround speakers of a home theater/ digital receiver connected to the set-top ® Not all Dolby Digital programs feature full 5:1 surround sound. In some cases, the programs may only contain left and right stereo audio. Verify that the SPDIF cable (round coaxial connector or square optical connector) is firmly connected to the settop and the home theater receiver.
QIP2500 User Guide There is no video on the TV screen Verify that the TV is powered on and set to the appropriate input source for the set-top. Verify that the set-top is powered on and tuned to an authorized digital TV channel. Verify that all video cables between the set-top and the TV are firmly connected (hand tighten if necessary). Verify that the coaxial cable feed is firmly connected to the set-top and the wall jack.
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