Title SB5100 Series Cable Modem User Guide Click your selection (there is a complete Contents on page v): Introduction Introduces your SURFboard cable modem and the controls on the Top and Front Panel and Rear Panel. Before You Begin Lists the items needed to install your SURFboard cable modem and describes Precautions, Signing Up for Service, and Computer System Requirements.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS DEVICE TO RAIN OR MOISTURE. THE DEVICE SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE. CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES. TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.
Caring for the Environment by Recycling When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste. Recycling your Motorola Equipment Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region.
This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This Class B digital device complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. This product is provided with a separate a separate Regulatory, Safety, Software License, and Warranty Information card.
Contents Introduction ............................................................................................................................................ 1 Top and Front Panel .............................................................................................................................. 2 Rear Panel .............................................................................................................................................. 3 Before You Begin .........................
Configuring TCP/IP in Windows XP ................................................................................................... 30 Verifying the IP Address ..................................................................................................................... 36 Verifying the IP Address in Windows 95, Windows 98 SE, or Windows Me .................................. 37 Verifying the IP Address in Windows 2000 or Windows XP ............................................................
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Introduction Easier! Unlike dial-up modems or ISDN, you’re always on, always connected. For easiest set-up, use the Installation Assistant on the SURFboard Cable Modem CD-ROM. Congratulations, you have a new Motorola® SURFboard® cable modem. It provides high-speed access to the Internet and other online services.
Introduction Before You Begin Installation & Configuration The model number on your cable modem may be different than in the illustrations and screen images in this guide. 1 2 3 WE R E CEIV E R PO 4 SEND PC TY SB5100 SURF b oard® Ca b le Mo de m 6 S 5 Y D T AN B FAQ Glossary License Top and Front Panel For added security, you can press the Standby button (1) to suspend your Internet connection. No data is transmitted or received from the Internet when the Standby light is on.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Rear Panel The rear panel provides cabling connectors and the power receptacle. ETHERNE T USB 1 2 Key Item Description 1 ETHERNET The Ethernet port provides a connection to Ethernet equipped computers using a cable terminated with an RJ-45 connector. 2 USB The USB port provides a connection to USB equipped computers.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Before You Begin Before you begin the installation, check that you received the following items with your SURFboard cable modem: Item Description Power adapter Connects the SURFboard cable modem to a power adapter to connect to the AC electrical outlet 10/100Base-T Ethernet cable Connects to the Ethernet port USB cable Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Precautions To avoid damaging your cable modem or PC with static electricity: Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area. To avoid damaging the cable modem with static electricity: ETHERNET USB • Always first connect the coaxial cable to the grounded cable TV wall outlet.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Signing Up for Service You must sign up with a cable service provider to access the Internet and other online services. To activate your service, call your local cable service provider. To receive data service, you need to provide the MAC address printed on the bar code label marked CM HFC MAC ID on the bottom of the cable modem.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Computer System Requirements You can use any Web browser such as Microsoft® Internet Explorer or Netscape Navigator® with your SURFboard cable modem. For Microsoft Windows computers, the Installation Assistant application automatically checks your system configuration. You can start the Installation Assistant from the Main Menu on the SURFboard Cable Modem CD-ROM.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Installation and Configuration Overview To connect a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the Installation Assistant application. You can start the Installation Assistant from the Main Menu on the SURFboard Cable Modem CD-ROM. In most cases, the Installation Assistant automatically configures your cable modem.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Cabling and Startup for a Single User Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for communications.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Cabling and Startup for a Single User, continued Caution 6 USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive. Connect the USB cable to the USB port on the cable modem. Connect the other end to the USB port on your computer. Then perform “Setting Up a USB Driver” on page 11. Do not connect both the Ethernet and USB cables to the same computer.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive before you plug in the USB cable. The following subsections describe setting up a USB driver.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition Be sure the SURFboard Cable Modem CD-ROM is inserted in your CD-ROM drive before you plug in the USB cable. This CD contains the USB drivers and must be inserted and read by the PC before you connect the cable modem to the PC. A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition, continued 4 Be sure “CD-ROM drive” is the only box checked. 5 Click Next. The message “Please wait while Windows searches for a new driver for this device” is displayed. 6 If your computer successfully locates the driver, skip to step 8. If your computer does not locate the driver, the previous window is displayed again.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition, continued 8 Select The updated driver... and click Next. If this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in the CD-ROM drive.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Second Edition, continued After all the necessary files are loaded, the window at upper left is displayed confirming a successful installation. 10 Click Finish. The window at bottom left is displayed. 11 Click Yes to restart your computer.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Found New Hardware window is displayed. 1 Click Next. 2 Be sure “Search for a suitable driver for my device” is selected. 3 Click Next.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000, continued 4 Be sure “CD-ROM drives” is the only box checked. 5 Click Next. 6 Click Next. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in the CD-ROM drive and follow steps 7 to 11. Otherwise, you can skip to step 12.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000, continued 7 On the Insert Disk window, click OK. The Files Needed window is displayed. 8 For the SB5100 or SB5101, if necessary, select your CD-ROM drive in the “Copy files from” list. or For the SB5120, be sure that the SB5120 CD-ROM is in the CD-ROM drive. 9 For the SB5100 or SB5101, Click Browse.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000, continued 12 Click Finish to complete the installation. When you finish setting up the USB driver, you can continue with “Configuring TCP/IP in Windows 2000” on page 26. If you have any difficulties setting up the USB driver, perform “Removing the USB Driver from Windows 2000” on page 47 and repeat this procedure.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows Me Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 Click Next. Windows automatically searches for the correct USB drivers and installs them.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Found New Hardware Wizard window is displayed. 1 Be sure “Install the software automatically” is selected. 2 Click Next. Windows automatically searches for the correct USB drivers and installs them.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP The SURFboard cable modem contains all required software. You do not need to configure the cable modem, but you must be sure that your computer is configured for TCP/IP (a protocol for communication between computers).
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me 1 On the Windows Desktop, click Start. 2 Select Settings and then Control Panel from the pop-up menus. 3 Double-click the Network icon on the Control Panel window. 4 Select the Configuration tab on the Network window. 5 Verify that TCP/IP is installed for the adapter that will be used to connect to the SURFboard cable modem.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me, continued SB5100 Series Cable Modem User Guide 6 Select the adapter to be used for the SURFboard cable modem connection and then click Add. 7 Double-click the Protocol option on Select Network Component Type window.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me, continued 10 Click TCP/IP on the Network window. If there is more than one TCP/IP entry, choose the one for the Ethernet card or USB port connected to the cable modem. 11 Click Properties. The TCP/IP window is displayed. 12 Click the IP Address tab. 13 Click Obtain an IP address automatically. 14 Click OK to accept the TCP/IP settings.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 2000 1 On the Windows Desktop, click Start. 2 Select Settings and then Control Panel from the pop-up menus. 3 Double-click the Network and Dial-up Connections icon on the Control Panel window. In the steps that follow, a connection number such as 1, 2, or 3 is a reference displayed on PCs with multiple network interfaces.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 2000, continued 5 Click Properties. Information similar to the lower window is displayed. 6 If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to step 10. If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed. Continue with step 7.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 2000, continued SB5100 Series Cable Modem User Guide 7 Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol window is displayed. 8 Click Internet Protocol (TCP/IP) in the Network Protocol section on the Select Network Protocol window. 9 Click OK. The Local Area Connection number Properties window is re-displayed.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows 2000, continued 10 On the Local Area Connection number Properties window, be sure the box next to Internet Protocol (TCP/IP) is checked. 11 Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed as shown at bottom left. 12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows XP SB5100 Series Cable Modem User Guide 1 On the Windows desktop, click Start to display the Start window shown at left. 2 Click Control Panel to display the Control Panel window. The display varies, depending on your Windows XP view options. If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step 5.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows XP, continued 4 SB5100 Series Cable Modem User Guide On the Network and Internet Connections Pick a task window, click Network Connections to display the LAN or High-speed Internet connections. Skip to step 6.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows XP, continued 5 SB5100 Series Cable Modem User Guide If a classic view similar to at left is displayed, click Network Connections to display the LAN or High-speed Internet connections.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows XP, continued SB5100 Series Cable Modem User Guide 6 Right-click on your network connection. If more than one connection is displayed, be sure to select the one for your network interface. 7 Select Properties from the pop-up menu to display the Local Area Connection Properties window.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows XP, continued SB5100 Series Cable Modem User Guide 8 On the Local Area Connection Properties window, be sure Internet Protocol (TCP/IP) is checked. If it is not checked, check it. 9 Select Internet Protocol (TCP/IP) and click Properties to display the Internet Protocol (TCP/IP) Properties window.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Configuring TCP/IP in Windows XP, continued 10 On the Internet Protocol (TCP/IP) Properties window, verify that the settings are correct, as shown at left. 11 Click OK to close the TCP/IP Properties window. 12 Click OK to close the Local Area Connection Properties window. When you complete the TCP/IP configuration, go to “Verifying the IP Address in Windows 2000 or Windows XP” on page 38.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Verifying the IP Address The following subsections describe verifying an IP Address. Perform the appropriate procedure for your Windows version: • “Verifying the IP Address in Windows 95, Windows 98 SE, or Windows Me” on page 37 • “Verifying the IP Address in Windows 2000 or Windows XP” on page 38 For a Macintosh or UNIX system, refer to your user guide.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Verifying the IP Address in Windows 95, Windows 98 SE, or Windows Me To check the IP address: The values for Adapter Address, IP Address, Subnet Mask, and Default Gateway on your PC will be different than in the image above. 1 On the Windows Desktop, click Start. 2 Select Run. The Run window is displayed. 3 Type winipcfg.exe and click OK. A window similar to the example at top left is displayed.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Verifying the IP Address in Windows 2000 or Windows XP To check the IP address: 1 On the Windows Desktop, click Start. 2 Select Run. The Run window is displayed. 3 Type cmd and click OK. A window like the one at upper left is displayed. 4 Type ipconfig and press ENTER to display your IP configuration. A display, like the window at upper left, indicates a normal configuration.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Renewing Your IP Address To renew your IP address: 1 Type ipconfig /renew and press ENTER. If a valid IP address is displayed as shown at left, Internet access should be available. 2 Type exit and press ENTER to return to Windows. If after performing this procedure your computer cannot access the Internet, call your cable service provider for help.
Introduction Before You Begin Installation & Configuration SURFboard cable modem Ethernet cable USB cable License The SURFboard cable modem supports several multiple user configurations. Along with an optional hub or router, it can serve as an Internet gateway for up to 63 computers. Not all service providers support multiple user service. For information about multiple user service, contact your cable service provider.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Ethernet Cable outlet Coaxial cable You can connect up to 63 computers to an Ethernet hub connected to a SURFboard cable modem, as shown at left.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Troubleshooting If the solutions listed here do not solve your problem, contact your cable service provider. Before calling your service provider, try one of: • • Unplugging and plugging in the cable modem power cord to restart the cable modem Pressing the reset button on the rear panel Restarting or resetting the cable modem may take 5 to 30 minutes.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Problem Possible Solutions Cannot send or receive data Check the lights on the front panel. Note the first light from top to bottom that is off. This light indicates where the error occurred as described in “Front-Panel Lights and Error Conditions” on page 44. If all lights are off except the Standby light, the cable modem is in Standby mode. Press the Standby button to reconnect your Internet service.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Front-Panel Lights and Error Conditions Light Turns Off During Startup If Turns Off During Normal Operation If Receive The receive channel cannot be acquired The receive channel is lost Send The send channel cannot be acquired The send channel is lost Online IP registration is unsuccessful The IP registration is lost Power The cable modem is not properly plugged into The cable modem is unplugg
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 Second Edition or Windows Me 1 On your Windows Desktop, right-click the Network Neighborhood icon for Windows 98 Second Edition or My Network Places for Windows Me and then select Properties. The Network window is displayed. 2 Click the Motorola SURFboard USB Cable Modem.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 Second Edition or Windows Me, continued SB5100 Series Cable Modem User Guide 3 Click Remove. The Network window no longer displays Motorola SURFboard USB Cable Modem in the list. 4 Click OK. The System Settings Change window is displayed. 5 Disconnect the USB cable from your PC or cable modem. 6 Click Yes to restart your computer.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 2000 SB5100 Series Cable Modem User Guide 1 On your Windows desktop, click Start. 2 Click Settings. 3 Click Control Panel to display the Control Panel window. 4 Double-click System to display the System Properties window.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 2000, continued SB5100 Series Cable Modem User Guide 5 On the System Properties window, click the Hardware tab.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 2000, continued 7 On the Device Manager window, double-click Network Adapters. 8 Click the Motorola SURFboard USB Cable Modem. The Uninstall icon is displayed on the window near the top. 9 Click the Uninstall icon. 10 Close the Device Manager window. 11 Close the Control Panel window. 12 Perform “Running the Motorola USB Driver Removal Utility” on page 55.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows XP SB5100 Series Cable Modem User Guide 1 On the Windows desktop, click Start to display the Start window shown at left. 2 Click Control Panel to display the Control Panel window. The display varies, depending on your Windows XP view options. 3 If a Category view similar to below is displayed, click Performance and Maintenance. Otherwise, skip to step 5.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows XP, continued 4 SB5100 Series Cable Modem User Guide On the Performance and Maintenance window, click System to display the System Properties window. Skip to step 6.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows XP, continued 5 SB5100 Series Cable Modem User Guide If a classic view similar to at left is displayed, click System to display the System Properties window.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows XP, continued SB5100 Series Cable Modem User Guide 6 On the System Properties window, click the Hardware tab. 7 Double-click the Device Manager button to display the Device Manager window.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows XP, continued 8 On the Device Manager window, double-click Network adapters. 9 Click the Motorola SURFboard USB Cable Modem. The Uninstall icon is displayed on the window near the top. 10 Click the Uninstall icon. 11 Close the Device Manager window. 12 Close the Control Panel window. 13 Perform “Running the Motorola USB Driver Removal Utility” on page 55.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Running the Motorola USB Driver Removal Utility Before running the Motorola USB Driver Removal Utility, you must run the Windows Device Manager by performing one of: • “Removing the USB Driver from Windows 98 Second Edition or Windows Me” on page 45 • • “Removing the USB Driver from Windows 2000” on page 47 “Removing the USB Driver from Windows XP” on page 50 To run the Motorola USB Driver Removal Uti
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Running the Motorola USB Driver Removal Utility, continued 4 Double-click My Computer. 5 Double-click the Motorola CD icon (D: in the image). 6 Double-click remove or remove.exe to run the Remove utility from the SURFboard Cable Modem CD-ROM. Your Windows Explorer may appear different than in the image on this page.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Running the Motorola USB Driver Removal Utility, continued The SURFboard Cable Modem USB Driver Removal window is displayed. Be sure the USB cable is disconnected. 7 Click Remove Driver.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Running the Motorola USB Driver Removal Utility, continued You can click Details to display informational messages about the files that were found and deleted, similar to the ones shown at left. If necessary, scroll down to view the entire list. Click OK to close the details window. 8 Click Exit to exit the Motorola USB Driver Removal Utility.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Contact Us For information about customer service, technical support, or warranty claims, see the Regulatory, Safety, Software License, and Warranty Information card provided with your SURFboard cable modem.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Frequently Asked Questions Here are answers to questions our customers frequently ask. Q What is high-speed cable Internet access? A Cable Internet access uses cable television wires instead of telephone lines to connect to the Internet. It is extremely fast and affordable and does not tie up telephone lines for incoming or outgoing calls and faxes.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Q If I have a cable modem, can I still use my old 28.8 Kbps or 56 Kbps modem? A Yes! Although once you’ve experienced the speed of cable Internet access, you’ll never again want to wait for traditional dial-up services. Q I have more than one computer. Do I need more than one SURFboard cable modem? A No, not if your computers are connected on a network.
Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Glossary coaxial cable (coax) A type of wire consisting of a center wire surrounded by insulation and a grounded shield of braided wire. The shield minimizes electrical and radio frequency interference. DOCSIS The CableLabs Data-Over-Cable Service Interface Specification defines interface standards for cable modems and supporting equipment. download To copy a file from one computer to another.
Before You Begin MAC address The Media Access Control Address uniquely identifies each device that can be connected to an Ethernet network. It is permanently written to read-only memory (ROM) at the factory and printed on the rear panel of your SURFboard cable modem. You need to provide the MAC address to your cable service provider. MHz Mega Hertz. A measure of radio frequency - millions of cycles per second. One MHz means one million cycles per second.
Software License SURFboard Cable Modems Motorola, Inc., Broadband Communications Sector (“Motorola”) 101 Tournament Drive Horsham, PA 19044 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S CABLE DATA PRODUCT (THE “CABLE DATA PRODUCT”).
You may not: (1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware.
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