SBG1000 Wireless Cable Modem Gateway User Guide R SURFboard Cable Modem Next page
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT. CAUTION: TO PREVENT ELECTRICAL SHOCK, THIS EQUIPMENT REQUIRES A GROUNDING CONDUCTOR IN THE LINE CORD.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Be sure that the outside cable system is grounded, so as to provide some protection against voltage surges and built-up static charges.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB This product is provided with a separate Regulatory, Safety, Software License, and Warranty Information card. If one is not provided with this product, please ask your service provider or point-of-purchase representative, as the case may be.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Powerful Features in a Single Unit . . . . . . . . . . . . . . . . . 2 Easy Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Sample LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Optional Accessories . . . . . . . . . . . . . . . . . . .
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Setting Up a USB Driver . . . . . . . . . . . . . . 95 Setting Up a USB Driver in Windows 98 . . . . . . . . . . . 96 Setting Up a USB Driver in Windows 2000 . . . . . . . . 100 Setting Up a USB Driver in Windows Me . . . . . . . . . . 103 Setting Up a USB Driver in Windows XP . . . . . . . . . .
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Overview Thank you for purchasing the Motorola® SBG1000 Wireless Cable Modem Gateway. The SBG1000 combines a SURFboard™ cable modem, IEEE 802.11b wireless access point, router with five-port 10/100Base-T switch, print server, and an advanced firewall into one compact product.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Powerful Features in a Single Unit The Motorola SBG1000 Wireless Cable Modem Gateway combines high-speed Internet access, networking, and computer security for a home or small-office local area network (LAN).
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Sample LAN The sample LAN shown in the figure contains the following devices, all protected by the SBG1000 firewall: • A printer connected to the print server through the parallel connection • A PDA connected through the wireless IEEE 802.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Optional Accessories Accessories available for the Motorola SBG1000 Wireless Cable Modem Gateway include wireless adapters and an external high-gain diversity antenna. You can use the Motorola PCC11b wireless card or the USB11b wireless adapter, which comply with the IEEE 802.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB The Motorola External Diversity Antenna connects to the Motorola SBG1000 Wireless Cable Modem Gateway, providing higher gain to increase wireless LAN performance and coverage, even in obstructed locations.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Front Panel The front panel provides indicator lights. The model number on your SBG may be different than in some illustrations and screen images.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Front-panel bottom section lights Key Light Flashing On 5 Data transfer to printer Printer is connected 6 Wireless activity Wireless feature is functioning normally 7 USB activity There is a proper USB connection 8 Activity Ethernet activity on the port 9 10 100 none Indicates the LAN connection speed: • Amber for a 10Base-T connection • Green for
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Rear Panel The rear panel provides cabling connectors, status lights, and the power receptacle: 1 Key Item 2 3 4 5 6 7 2 8 Description 1 The printer port provides a connection for one printer. 2 The Motorola SBG1000 Wireless Cable Modem Gateway includes two antennas.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Label on the Bottom of the Unit To receive data service, you need to provide the MAC address marked HFC MAC ID to your cable service provider: Wiring the SBG LAN The Motorola SBG1000 Wireless Cable Modem Gateway enables connection of a class C network with up to 245 client computers and other IEEE 802.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Wired Ethernet LAN Each computer on the Ethernet LAN requires an Ethernet network interface card (NIC) and driver software installed. Because the Motorola SBG1000 Wireless Cable Modem Gateway Ethernet ports support auto-MDIX, you can use either straight-through or cross-over cable to connect a hub, switch, or computer.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB A wired Ethernet LAN with more than five computers requires one or more hubs or switches. You can connect a hub or switch to any Ethernet port on the Motorola SBG1000 Wireless Cable Modem Gateway. The following illustration is an example of an Ethernet LAN you can set up using the Motorola SBG1000 Wireless Cable Modem Gateway.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB USB Connection You can connect a single PC running Windows® 98, Windows XP™, Windows Me®, or Windows® 2000 to the Motorola SBG1000 Wireless Cable Modem Gateway USB port. For cabling instructions, see “Connecting a PC to the USB Port” on page 24. Sample USB connection.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB HPNA LAN To eliminate the need to install network wiring, the Motorola SBG1000 Wireless Cable Modem Gateway provides a Home Phoneline Network Alliance (HPNA or HomePNA) connection. HPNA networks use existing telephone lines to connect the computers without interfering with telephone voice service, DSL, ISDN, modems, or fax machines.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB IEEE 802.11b Wireless LAN Wireless communication occurs over radio waves rather than a wire. Like a cordless telephone, a wireless LAN uses radio signals instead of wires to exchange data. A wireless network eliminates the need for expensive and intrusive wiring to connect computers throughout the home or office.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Security The Motorola SBG1000 Wireless Cable Modem Gateway provides: • A firewall to protect the SBG LAN from undesired attacks over the Internet • Security measures to prevent eavesdropping of wireless data Network Address Translation (NAT) provides some security because the IP addresses of SBG LAN computers are not visible on the Internet.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB DMZ A de-militarized zone (DMZ) is one or more computers logically located outside the firewall between an SBG LAN and the Internet. A DMZ prevents direct access by outside users to private data. You can use a DMZ to set up a web server without exposing confidential data on your network.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Print Server You can connect a printer to the Motorola SBG1000 Wireless Cable Modem Gateway back panel using a standard DB-25 connector.
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Installation To install the Motorola SBG1000 Wireless Cable Modem Gateway hardware: • Determine the type of connections you will make to the SBG1000 — Ethernet, HPNA, wireless, USB, and/or printer • Check that you have the proper cables, adapters, and adapter software to connect to your SBG1000: — For Ethernet, you’ll need Ethernet cables and network interface
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB You may need: To Set Up You Will Need A wired Ethernet LAN with more than five computers One or more Ethernet hubs or switches An HPNA LAN An HPNA adapter and driver software for each computer connected using HPNA An IEEE 802.11b wireless LAN An IEEE 802.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Signing Up for Service You must sign up with a cable service provider to access the Internet and other online services. To activate your service, call your local cable service provider. You need to provide the MAC address printed on the bar code label marked HFC MAC ID on the Motorola SBG1000 Wireless Cable Modem Gateway rear panel.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Connecting the SBG1000 to the Cable System Allow 5 to 30 minutes the first time you turn on the SBG1000 to find and lock on the appropriate communications channels. 1 Be sure the computer is on and the SBG1000 is unplugged. 2 Connect one end of the coaxial cable to the cable outlet or splitter.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Cabling the Ethernet or HPNA LAN After connecting to the cable system, you can connect your wired Ethernet and/or HPNA LAN. Some samples are shown in “Wired Ethernet LAN” on page 10 and “HPNA LAN” on page 13. Detailed information about network cabling is beyond the scope of this document. You must install proper drivers for the Ethernet NIC or HPNA adapter.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Connecting a PC to the USB Port You can connect a single PC running Windows 98, Windows XP, Windows Me, or Windows 2000 to the Motorola SBG1000 Wireless Cable Modem Gateway USB port. Caution! Before plugging in the USB cable, be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted in the PC CD-ROM drive.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Wall Mounting the Wireless Gateway If you mount the SBG1000 on the wall, you must: • Locate the unit as specified by the local or national codes governing residential or business cable TV and communications services. • Follow all local standards for installing a network interface unit/network interface device (NIU/NID).
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Use M5 x 38 mm (#10-16 x 11/2 inch) screws with a flat underside and maximum screw head diameter of 10.5 mm to mount the SBG1000. 7 Using a screwdriver, turn each screw until part of it protrudes from the wall, as shown: • There must be 4.0 mm (.16 inches) between the wall and the underside of the screw head.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Wall Mounting Template You can print this page to use as a wall mounting template. Be sure you print it at 100% scale. In Acrobat Reader, be sure that Fit To Page is not checked in the Print dialog box. 17.24 cm. 6.79 in. Measure the printed template with a ruler to ensure that it is the correct size.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Installing the Optional External Diversity Antenna The optional Motorola External Diversity Antennas are designed to provide an indoor operating range with WEP enabled of at least: Distance Data Transfer Rate 30 meters (100 feet) 11 Mbps 50 meters (165 feet) 5.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Disconnecting the antennas provided with the SBG1000 3 Connect the cables from the Motorola External Diversity Antenna to the connectors on the Motorola SBG1000 Wireless Cable Modem Gateway Front Panel. Hand-tighten the connectors to avoid damaging them. Using excessive force may damage the connectors.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Connecting the Optional External Diversity Antenna to the SBG1000 4 Position or mount the External Diversity Antenna in a suitable location away from the computer and monitor. Follow the instructions provided with the External Diversity Antenna. Do not twist the antenna cables.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Configuring the SBG1000 Configuring the SBG1000 includes: • Starting the SBG Setup Program (see page 32) • Changing the Default Password (see page 34) • Getting Help (see page 35) • Setting the Firewall Policy (see page 36) For more information about configuration, see “Configuring TCP/IP” on page 53, “Setting Up the Wireless LAN” on page 67, “Configuring
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Starting the SBG Setup Program 1 On a computer on the LAN, open a web browser. 2 In the Address or Location field, type 192.168.100.1 and press ENTER to display the Login window: 3 Click Login to display the Enter Network Password window: 4 In the User Name field, type the User Name (the default is “admin”).
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 6 Click OK to display the SBG Setup Program: Click To Perform Cable Configure and monitor the cable system connection Gateway Configure and monitor the gateway preferences (see “Configuring the Gateway” on page 43) Wireless Configure and monitor the wireless interface (see “Setting Up the Wireless LAN” on page 67) Firewall Configure and monitor the firew
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Changing the Default Password Caution! To prevent unauthorized configuration, change the default password immediately when you first configure the Motorola SBG1000 Wireless Cable Modem Gateway. To change the default password: 1 On the SBG Setup Program screen, click Admin to display the ADMIN — basic page: 2 Type the old password in the Old Password field.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Getting Help To get help on any underlined item, field, click the text. For example, if you click a field or the help button on the ADMIN — basic page, the following help is displayed: This button also displays help for the window. You can scroll to browse the help, or click another item to display help for that item.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Setting the Firewall Policy Caution! Firewalls are not foolproof. Choose the most secure firewall policy you can. To enable easy network setup, the default firewall policy is Low, which provides minimum security. To select a predefined policy for all packets processed by the firewall: 1 On the SBG Setup Program left panel, click Firewall. 2 Click POLICY.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Firewall Pages in the SBG Setup Program Use the following pages to configure the firewall: • Firewall > POLICY — basic Page (see page 38) • Firewall > POLICY — advanced Page (see page 39) • Firewall > ALERT — basic Page (see page 40) • Firewall > ALERT — email Page (see page 41) • Firewall > LOGS Page (see page 42) For some settings, after you edit the f
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Firewall > POLICY — basic Page Use this page to select a predefined firewall policy for all packets processed by the SBG firewall, as described in “Setting the Firewall Policy” on page 36. Advanced users only can create a custom policy on the Firewall > POLICY — advanced Page (see page 39).
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Firewall > POLICY — advanced Page Use this page to construct a custom firewall policy. Firewall > POLICY — advanced page fields Field Description Port ID The name of the protocol being filtered. Enable Check this box to enable firewall policy filtering for the port.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Firewall > ALERT — basic Page Use this page to set the alert mechanism for firewall intrusion detection events. Firewall > ALERT — basic page fields Field or Button Description Intrusion Detection Check Email to be alerted through SMTP e-mail.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Firewall > ALERT — email Page Use this page to configure the e-mail alert parameters: Firewall > ALERT — email page fields Field or Button Description E-mail Server IP Address Sets the e-mail server IP address, in dotted-decimal format. E-mail Server Port Sets the e-mail server port number. E-mail Sender Sets the sender e-mail address.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Firewall > LOGS Page Use this page to set which firewall events are logged. Firewall > LOGS page fields Field or Button Description Enable Session Log Check this box to log session events. Enable Blocking Log Check this box to log blocking events. Enable Intrusion Log Check this box to log intrusions. Apply Click to apply your changes.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Configuring the Gateway This section describes the Gateway configuration pages in the SBG Setup Program: • Gateway > STATUS Page (see page 44) • Gateway > WAN Page (see page 45) • Gateway > LAN — nat config Page (see page 47) • Gateway > LAN — dhcp server config Page (see page 48) • Gateway > LAN — dhcp reservations Page (see page 49) • Gateway > LOG Pa
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Gateway > STATUS Page This page displays the gateway status information: These fields display settings that are set on the other Gateway pages. For descriptions, see the sections about those pages.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Gateway > WAN Page Use this page to configure the external (public) wide area network (WAN) interface: Gateway > WAN page fields Field Description Host Name If the cable service provider requires a hostname to access to their network, type the hostname they provided in this field. The default is None.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Gateway > WAN page fields (continued) Field Description DNS IP Address 1 DNS IP Address 2 DNS IP Address 3 The cable service provider DNS server provides name-to-IP address resolution.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Gateway > LAN — nat config Page Use this page to configure NAT: Gateway > LAN — nat config page fields Field or Button Description LAN Enable NAT If enabled, the single HFC IP Address (public IP address) assigned by the cable service provider is mapped to many private IP addresses on the SBG LAN. Apply Click to apply your changes. You must reboot the SBG1000.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Gateway > LAN — dhcp server config Page Experienced network administrators only can use this page to perform advanced DHCP server configuration: CAUTION! Do not modify these settings unless you are an experienced network administrator with strong knowledge of IP addressing, subnetting, and DHCP.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Gateway > LAN — dhcp reservations Page Use this page to configure DHCP reservations: Gateway > LAN — dhcp reservations page fields Field Description RESERVE NEW IP ADDRESS You can reserve up to 32 IP addresses assigned by the SBG DHCP server for specific LAN clients.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Gateway > LAN — dhcp reservations page fields (continued) Field Description CURRENTLY RESERVED Displays all DHCP clients that have specific IP addresses reserved for their use by MAC and IP ADDRESSES IP address. MAC Address Displays the reserved MAC addresses. IP Address Displays the reserved IP addresses.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Gateway > LOG Page Use this page to: Gateway > LOG page fields Field Description Time The data and time in the format yyyy-mm-dd hh:mm:ss (hours hh are 00 to 23) Priority Indicates the importance of the message. Code Message Home Describes the event.
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Configuring TCP/IP You must be sure all client computers are configured for TCP/IP (a protocol for communication between computers).
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Configuring TCP/IP in Windows 95, Windows 98, or Windows Me 1 On the Windows Desktop, click Start. 2 Select Settings and then Control Panel from the pop-up menus to display the Control Panel window.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select Network Protocol window: 9 Click OK. 10 Click TCP/IP on the Network window. If there is more than one TCP/IP entry, choose the one for the Ethernet card or USB port connected to the SBG1000. 11 Click Properties.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Configuring TCP/IP in Windows 2000 1 On the Windows Desktop, click Start.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 4 Click Local Area Connection number. The value of number varies from system to system. The Local Area Connection number Status window is displayed: 5 Click Properties. Information similar to the following window is displayed: 6 If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to step 10.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 7 Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol window is displayed: 8 Click Internet Protocol (TCP/IP). 9 Click OK. The Local Area Connection number Properties window is re-displayed. 10 Be sure the box next to Internet Protocol (TCP/IP) is checked.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 11 Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed: 12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 13 Click OK to accept the TCP/IP settings. 14 Click OK to close the Local Area Connection number Properties window.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Configuring TCP/IP in Windows XP 1 On the Windows desktop, click Start to display the Start window: 2 Click Control Panel to display the Control Panel window. The display varies, depending on the Windows XP view options. If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step 5.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 3 Click Network and Internet Connections to display the Network and Internet Connections window: 4 On the Network and Internet Connections window in the “or pick a Control Panel icon, click Network Connections to display the LAN or High-speed Internet connections. Skip to step 6.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 6 Right-click on the network connection. If more than one connection is displayed, be sure to select the one for your network interface: 7 Select Properties from the pop-up menu to display the Local Area Connection Properties window: 8 On the Local Area Connection Properties window, be sure Internet Protocol (TCP/IP) is checked. If it is not checked, check it.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 9 Select Internet Protocol (TCP/IP) and click Properties to display the Internet Protocol (TCP/IP) Properties window: 10 On the Internet Protocol (TCP/IP) Properties window, verify that the settings are correct, as shown above. 11 Click OK to close the TCP/IP Properties window. 12 Click OK to close the Local Area Connection Properties window.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Verifying the IP Address in Windows 95, Windows 98, or Windows Me To check the IP address: 1 On the Windows Desktop, click Start. 2 Select Run. The Run window is displayed. 3 Type winipcfg.exe and click OK. The IP Configuration window is displayed.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Verifying the IP Address in Windows 2000 or Windows XP To check the IP address: 1 On the Windows Desktop, click Start. 2 Select Run. The Run window is displayed. 3 Type cmd and click OK to display a command prompt window. 4 Type ipconfig and press ENTER to display the IP configuration.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB To renew the IP address: 1 Type ipconfig /renew and press ENTER. If a valid IP address is displayed as shown, Internet access should be available. 2 Type exit and press ENTER to return to Windows. If after performing this procedure the computer cannot access the Internet, call your cable service provider for help.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Setting Up the Wireless LAN You can use the Motorola SBG1000 Wireless Cable Modem Gateway as an access point for an IEEE 802.11b wireless LAN without changing its default settings.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Configuring a Unique Wireless Network Name All clients (stations) on the wireless LAN must have the same network name (ESSID) as the access point on the SBG1000. You must configure the same ESSID on all IEEE 802.11b LAN clients. To configure the ESSID: 1 Start the SBG Setup Program as described in “Starting the SBG Setup Program” on page 32.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Configuring Basic Wireless LAN Security Caution! The default settings provide no security for wireless data. After the wireless LAN is operational, be sure to enable Shared Key Authentication and Wired Equivalent Privacy (WEP) encryption. You must configure the same WEP key on the SBG1000 access point and all wireless clients (stations).
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Configuring Wireless Clients For each wireless client computer (station), install the wireless client card or adapter — such as a Motorola PCC11b wireless card or Motorola USB11b wireless adapter — following the instructions supplied with the card or adapter. Configure the card or adapter to obtain an IP address automatically.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Wireless > STATUS Page Use this page to view the wireless interface status. Wireless > STATUS Page Fields Regulatory Domain Indicates the country the SBG is manufactured for. The list of channels depends on the country’s standards for operation of IEEE 802.11b devices.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Wireless > NETWORK Page Use this page to configure wireless LAN settings. You can use the Motorola SBG1000 Wireless Cable Modem Gateway to operate an IEEE 802.11b wireless LAN without changing its default settings. Wireless > NETWORK page fields Field Description Enable Wireless Interface Check this box to enable the wireless interface.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Wireless > NETWORK page fields (continued) Field Description Transmit Power Sets the transmit power on the SBG1000 wireless access point — 1, 2, 5, 10, 25, 50, or 100 mW. The default is 32 mW. Transmit power control is an optional IEEE 802.11b feature.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Wireless > SECURITY — advanced Page Use this page to configure advanced wireless security settings. Wireless > Security — ADVANCED page fields Field or Button Description Closed Network If you enable closed network operation, only wireless clients configured with the Network Name can associate with the SBG1000.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Wireless > Security — ADVANCED page fields (continued) Field or Button Description New Station Enter the MAC address of a station that you want to add to the list of allowed stations. Add Station Click to add the new station. Wireless > STATISTICS page Use this page to display wireless statistics.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Wireless > STATISTICS page fields (continued) Field or Button Description Frame Duplicate Count The number of frames received where the Sequence Control field indicated the frame was a duplicate. Request To Send Success Count The number of CTS messages received in response to RTS messages.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Configuring the Print Server The SBG1000 print server supports a printer connected to its printer port using Microsoft, UNIX (Linux), or Apple printing.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Printer > CONFIGURATION — Microsoft smb Page Use this page to configure the print server for Microsoft printing: Printer > CONFIGURATION — Microsoft smb page fields Field Description Domain Name Sets the Microsoft workgroup for the SBG1000 print server.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Printer > CONFIGURATION — Apple Page Use this page to configure the print server for AppleTalk printing: Printer > CONFIGURATION — apple page fields Field Description AppleTalk Zone Sets the AppleTalk zone having access to the print server. The zone name can be up to 32 characters long.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Printer > CONFIGURATION — lpr Page Use this page to configure the print server for UNIX printing: Printer > CONFIGURATION — lpr page fields Field Description Printer IP Address Displays the SBG1000 IP address; by default 192.168.100.1 Queue Name Sets the queue name; typically lpx; where x is 0, 1, 2, ...
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 4 Double-click the Network icon to display the Network window. 5 Click the Identification tab: 6 In the Workgroup field, type the Workgroup name. Be sure it matches the “Domain Name” configured on the SBG1000 Printer > CONFIGURATION — Microsoft smb Page (see page 78).
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 9 Click Properties to display the TCP/IP Properties window: Be sure Obtain an IP address automatically is selected. 10 Click the WINS Configuration tab to display: 11 To Enable WINS Resolution, select its radio button. 12 In the WINS Server Search Order field, type 192.168.100.1 and click Add. 13 Click OK to exit the TCP/IP Properties window.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 17 Click Printer to display the Printers window: 18 Double-click the Add Printer icon to start the Add Printer Wizard: 19 Click Next: Home Print X Exit 83 SBG1000 Wireless Cable Modem Gateway User Guide
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 20 Select Network printer by clicking its radio button and click Next: 21 In the Network path or queue name field, type \\Print Server Name\Queue Name and click Next. It must match the Print Server Name\Queue Name set on the SBG1000 Printer > CONFIGURATION — Microsoft smb Page (see page 78). The default is \\SBG1000\P1.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 24 Click Next. 25 Click Next to accept the default printer name. or Type the name and click Next. 26 Click Finish to complete printer installation and print a test page.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Adding a Printer in Windows 2000 1 On the Windows desktop, click Start. 2 Click Settings. 3 Click Control Panel to display the Control Panel window: 4 Double-click the System icon to display the System Properties window.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 6 Click Properties. The Identification Changes window is displayed: 7 In the Workgroup field, type the Workgroup name. Be sure it matches the “Domain Name” configured on the SBG1000 Printer > CONFIGURATION — Microsoft smb Page (see page 78). 8 Click OK. 9 On the System Properties window, click OK. You are prompted to reboot your computer.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 15 Double-click the Local Area Connection icon. If more than one is present, be sure you select the one connected to the SBG1000. The Local Area Connection Status window is displayed: 16 Click Properties.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 17 Click Internet Protocol TCP/IP and click the Properties button. The Local Area Connection Properties window is displayed: 18 Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed: Be sure Obtain an IP address automatically is selected. 19 Click Advanced to display the Advanced TCP/IP Settings window.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 20 Click the WINS tab: 21 Click Add. The TCP/IP WINS Server window is displayed: 22 In the WINS server field, type 192.168.100.1 click Add. 23 Click OK three times to close the Advanced TCP/IP Settings window, the Internet Protocol (TCP/IP) Properties window, and the Local Area Connection Properties window. 24 Click Start.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 25 Click Settings.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 28 Click Next: 29 Click the Network printer radio button to select it and click Next: 30 Click Next to browse the network for the SBG1000 printer. This step will fail but is necessary. 31 Click Back to return to the following window: 32 In the Type the printer name,... field, type \\Print Server Name\Queue Name and click Next.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB The following message should display: 33 Click Finish to complete printer installation.
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Setting Up a USB Driver The following subsections describe setting up a USB driver if you connect a PC to the USB port on the SBG.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Setting Up a USB Driver in Windows 98 Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted in the CD-ROM drive before you plug in the USB cable. This CD contains the USB drivers and must be inserted and read by the PC before you connect the SBG1000 to the PC.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 2 Click Next. The following window is displayed: Be sure “CD-ROM drive” is the only box checked. 3 Click Next. The message “Please wait while Windows searches for a new driver for this device” is displayed. If the computer successfully locates the driver, you can skip to step 6. If the computer does not locate the driver, the previous window is displayed again.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 5 Click Next.The following window is displayed: 6 Select The updated driver... and click Next. If the following window is not displayed, verify that the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is properly inserted in the CD-ROM drive.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB After all the necessary files are loaded, the following window is displayed to confirm a successful installation: 8 Click Finish. The Systems Settings Change window is displayed: 9 Click Yes to restart the computer. When you finish setting up the USB driver, you can continue with “Configuring TCP/IP” on page 53.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Setting Up a USB Driver in Windows 2000 Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Found New Hardware window is displayed: 1 Click Next.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 2 Click Next. The following window is displayed: Be sure “CD-ROM drives” is the only box checked. 3 Click Next. The following window is displayed: 4 Click Next. If the Insert Disk window is displayed, be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is in the CD-ROM drive and follow steps 5 to 10. Otherwise, you can skip to step 11.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 5 On the Insert Disk window, click OK. The Files Needed window is displayed: 6 If necessary, select the CD-ROM drive in the Copy files from list. 7 Click Browse. 8 Locate the NetMotCM.sys file in the CD-ROM root directory. 9 Double-click the NetMotCM.sys file. The Files Needed window is displayed. 10 Click OK.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Setting Up a USB Driver in Windows Me Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed: 1 Click Next. Windows automatically searches for the correct USB drivers and installs them.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Setting Up a USB Driver in Windows XP Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Found New Hardware Wizard window is displayed: 1 Be sure “Install the software automatically” is selected. 2 Click Next.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Removing the USB Driver from Windows 98 or Windows Me 1 On the Windows Desktop, right-click one of: • In Windows 98, the Network Neighborhood icon • In Windows ME, the My Network Places icon The Network window is displayed: Although your SBG model number may be different than in the images in this guide, the procedure is the same.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 3 Click Remove. The Network window no longer displays Motorola SurfBoard SBG1000 USB Gateway in the list: 4 Click OK. The System Settings Change window is displayed: 5 Disconnect the USB cable from the PC or SBG1000. 6 Click Yes to restart the computer. 7 Insert the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM in the CD-ROM drive.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 10 In the Run window, type explorer and click OK. The Exploring window is displayed: Windows Explorer may appear different than in the image. There are variations between Windows versions and you can configure Windows Explorer as you like. 11 Double-click the Motorola SBG1000 CD-ROM drive (D: in the image above). 12 Double-click remove or remove.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Removing the USB Driver from Windows 2000 1 On the Windows desktop, click Start. 2 Click Settings.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 5 On the System Properties window, click the Hardware tab. 6 Click the Device Manager button to display the Device Manager window: Although your SBG model number may be different than in the images in this guide, the procedure is the same. 7 On the Device Manager window, double-click Network Adapters. 8 Click the Motorola SurfBoard SBG1000 USB Gateway.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 16 On the Run window, type explorer and click OK to display Windows Explorer: Windows Explorer may appear different than in the image. There are variations between Windows versions and you can configure Windows Explorer as you like. 17 Double-click My Computer. 18 Double-click the Motorola SBG1000 CD icon (D: in the image). 19 Double-click remove or remove.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Removing the USB Driver from Windows XP 1 On the Windows desktop, click Start to display the Start window: 2 Click Control Panel to display the Control Panel window.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 3 If a Category view similar to the image under step 2 is displayed, click Performance and Maintenance to display the Performance and Maintenance window. Otherwise, skip to step 5. 4 Click System to display the System Properties window. Skip to step 6.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 5 If a classic view similar to the following is displayed, click System to display the System Properties window: 6 On the System Properties window, click the Hardware tab to display the Hardware page: Home Print X Exit 113 SBG1000 Wireless Cable Modem Gateway User Guide
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 7 Double-click the Device Manager button to display the Device Manager window: Although your SBG model number may be different than in the images in this guide, the procedure is the same. 8 Double-click Network adapters. 9 Click the Motorola SurfBoard SBG1000 USB Gateway. The Uninstall icon displays on the window near the top. 10 Click the Uninstall icon.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB 15 Type explorer and click OK to display Windows Explorer. Windows Explorer may appear slightly different than in the image. There are variations between Windows versions and you can configure Windows Explorer as you like. 16 Double-click My Computer. 17 Double-click the Motorola CD icon (D: in the image). 18 Double-click remove or remove.
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Troubleshooting If the solutions listed here do not solve the problem, contact your cable service provider. Before calling your cable service provider, try pressing the reset button on the rear panel. Resetting the SBG1000 may take 5 to 30 minutes.
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Contact Us In the United States and Canada, if you need assistance while working with the SBG1000 and related equipment, call 1-800-942-7721 for technical and warranty support. Support is available 24 hours a day, seven days a week.
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Frequently-Asked Questions Here are answers to questions our customers frequently ask: Q What is high-speed cable Internet access? A Cable Internet access uses cable television wires instead of telephone lines to connect to the Internet. It is extremely fast and does not tie up telephone lines for incoming or outgoing calls and faxes.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Q Do I need to change my Internet service provider (ISP)? A Currently, most Internet service providers do not provide cable Internet access. Contact your cable company for your specific information. Q Do I need to subscribe to cable TV to get cable Internet access? A No, but you will need to subscribe to cable Internet service.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Specifications General Specifications Wireless Standards Compliance IEEE 802.11, 802.11b Direct Sequence Spread Spectrum - DSSS RF Frequency Range Range 2.4 to 2.4835 GHz, 2.4 to 2.497 GHz for Japan Data Rate Auto, 11, 5.5, 2, and 1 Mb/s Modulation Auto 11 and 5.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Cable Modem Specifications Downstream Modulation 64 QAM or 256 QAM Maximum Data rate 38 Mbps maximum Frequency 88 MHz to 860 MHz (30 kHz minimum step size) Bandwidth 6 MHz Symbol rate: 64 QAM 5.069 Msym/s maximum 256 QAM 5.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Glossary This glossary defines terms and lists acronyms used with the Motorola SBG1000 Wireless Cable Modem Gateway. To return to your previous page, click the Acrobat Go to Previous Page button. A access point A device that provides wireless LAN connectivity to wireless clients (stations). The SBG acts as a wireless access point.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB B bandwidth The transmission capacity of a medium in terms of a range of frequencies. Greater bandwidth indicates the ability to transmit more data over a given period of time. Baseline Privacy An optional feature that encrypts data between the CMTS and the cable modem or gateway.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB C CableHome A project of CableLabs and technology suppliers to develop interface specifications for extending high-quality cable-based services to home network devices. It addresses issues such as device interoperability, QoS, and network management. CableHome will enable cable service providers to offer more services over HFC.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB D datagram In RFC 1594, a datagram is defined as “a self-contained, independent entity of data carrying sufficient information to be routed from the source to the destination computer without reliance on earlier exchanges between this source and destination computer and the transporting network.” For the most part, it has been replaced by the term packet.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB driver Software that enables a computer to interact with a network or other device. For example, there are drivers for printers, monitors, graphics adapters, modems, Ethernet, USB, HPNA, and many others. DSL Digital Subscriber Line DSSS Direct Sequence Spread Spectrum is an IEEE 802.11b RF modulation protocol.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB F FCS frame check sequence F-type connector A type of connector used to connect coaxial cable to equipment such as the SBG. firewall A security software system on the SBG that enforces an access control policy between the Internet and the SBG LAN. flow A data path moving in one direction.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB H H.323 A suite of protocols created by the ITU for interactive video-conferencing, data sharing, and audio applications such as VoIP. half-duplex Network where only one device at a time can transmit data. See also full-duplex. headend A location that receives TV programming, radio programming, data, and telephone calls that it modulates onto the HFC network.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB I IANA The Internet Numbering Address Authority (IANA) is an organization under the Internet Architecture Board (IAB) of the Internet Society that oversees IP address allocation. It is under a contract from the U.S. government.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB IP address A unique 32-bit value that identifies each host on a TCP/IP network. TCP/IP networks route messages based on the destination IP address. An IP address has two parts: • The network address is assigned by IANA.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB L L2F Layer 2 Forwarding is an OSI layer 2 protocol that establishes a secure tunnel across the Internet to create a virtual PPP connection between the user and the enterprise network. L2F is the most established and stable layer 2 tunneling protocol. L2TP Layer 2 Tunnel Protocol is a PPP extension that enables ISPs to operate VPNs.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB M MAC address The Media Access Control address is a unique, 48-bit value permanently saved in ROM at the factory to identify each Ethernet network device. It is expressed as a sequence of 12 hexadecimal digits printed on the SBG rear panel. You need to provide the HFC MAC address to the cable service provider.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB N NAS network access server NAT Network Address Translation is an Internet standard for a LAN to use one set of IP addresses for internal traffic and a second set of IP addresses for external traffic. NAT provides some security because the IP addresses of SBG LAN computers are invisible on the Internet.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB P packet The unit of data that is routed between the sender and destination on the Internet or other packet-switched network. When data such as an e-mail message or other file is sent over the Internet, IP on the sender divides the data into uniquely-numbered packets.The packet header contains the source and destination IP addresses.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB PPP Point-to-Point Protocol is used to transport other protocols, typically for simple links over serial lines. It is most commonly used to access the Internet with a dial-up modem. PPTP Point-to-Point Tunneling Protocol encapsulates other protocols. It is a new technology to create VPNs developed jointly by several vendors.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB R RAS Remote Access Server registration How a cable modem makes itself known to the CMTS. The cable modem configuration file and authorization are verified and the CoS is negotiated. return loss A measurement of the quality of the match of the device to the cable system. Return loss is the ratio of the amount of power reflected by the device.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB S server In a client/server architecture, a dedicated computer that supplies files or services such as file transfer, remote login, or printing to clients. scope The set of IP addresses that a DHCP server can lease to clients. service provider A company providing cable data services to subscribers.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB symbol rate Also known as baud rate, is a measure of the number of times per second a signal in a communications channel varies, or makes a transition between states (states being frequencies, voltage levels or phase angles). Usually measured in symbols per second (sps). SYSLOG A a de-facto UNIX standard for logging system events.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB U-Z UDP User Datagram Protocol unicast A point-to-point data transmission sent from one sender to one receiver. This the normal way you access websites. See also broadcast and multicast. upstream In a cable data network, upstream describes the direction of data sent from the subscriber computer through the cable modem to the CMTS and the Internet.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Software License Motorola, Inc.
495002-001 10/02 MGBI