User Guide SBG900 Wireless Cable Modem Gateway
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT. CAUTION: TO PREVENT ELECTRIC SHOCK, THIS EQUIPMENT MAY REQUIRE A GROUNDING CONDUCTOR IN THE LINE CORD.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB • Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area. • Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Easy Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Network Connection Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Setting the Firewall Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Firewall > POLICY — advanced Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Firewall > ALERT — basic Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Setting Up a USB Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Setting Up a USB Driver in Windows 98 Second Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Setting Up a USB Driver in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Overview Thank you for purchasing a Motorola® SURFboard® Wireless Cable Modem Gateway SBG900 for your home, home office, or small business/enterprise.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB A home network enables you to share information between two or more computers. You can connect your home network to the Internet through the cable TV system. The SBG900 is the central connection point between your computers and the Internet. It directs (routes) information between the computers connected to your home network.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Powerful Features in a Single Unit An SBG900 combines high-speed Internet access, networking, and computer security for a home or small-office LAN.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Sample Hybrid LAN The sample LAN illustrated on this page contains the following devices, all protected by the SBG900 firewall.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Optional Accessories All networks are composed of multiple devices. The SBG900 works with any IEEE 802.11g or IEEE 802.11b compliant client product. Motorola supplies a range of accessories for use with the SBG900.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Front Panel The front panel provides indicator lights. The model number on your SBG may be different than in some illustrations and screen images in this guide.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Rear Panel The rear panel provides cabling connectors, status lights, and the power receptacle: 1 2 3 4 5 Key 1 Item • Description If you experience a problem, you can push this recessed button to restart the SBG900 (see “Troubleshooting”). To reset all values to their defaults, hold down the button for more than five seconds.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Label on the Rear of the SBG900 To receive data service, you need to provide the MAC address marked HFC MAC ID to your cable provider: HFC MAC ID SBG900 LAN Choices The SBG900 enables you to connect up to 253 client computers on a combination of: • Wireless LAN • Wired Ethernet LAN • USB Connection Each computer needs appropriate network adapter hardware and driver so
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wireless LAN Wireless communication occurs over radio waves rather than a wire. Like a cordless telephone, a WLAN uses radio signals instead of wires to exchange data. A wireless network eliminates the need for expensive and intrusive wiring to connect computers throughout the home or office.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wired Ethernet LAN Each computer on the 10/100Base-T Ethernet LAN requires an Ethernet network interface card (NIC) and driver software installed. Because the SBG900 Ethernet port supports auto-MDIX, you can use straight-through or cross-over cable to connect a hub, switch, or computer. Use category 5 cabling for all Ethernet connections.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB USB Connection You can connect a single PC running Windows® 98 Second Edition, Windows XP™, Windows Me®, or Windows® 2000 to the SBG900 USB V1.1 port. For cabling instructions, see “Connecting a PC to the USB Port”. Caution! Before plugging in the USB cable, be sure the SBG900 Installation CD-ROM is inserted in the PC CD-ROM drive.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Security The SBG900 provides: • A firewall to protect the SBG900 LAN from undesired attacks over the Internet • For wireless transmissions, data encryption and network access control Network Address Translation (NAT) provides some security because the IP addresses of SBG900 LAN computers are not visible on the Internet.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB DMZ A de-militarized zone (DMZ) is one or more computers logically located outside the firewall between an SBG900 LAN and the Internet. A DMZ prevents direct access by outside users to private data. For example, you can set up a Web server on a DMZ computer to enable outside users to access your website without exposing confidential data on your network.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Port Forwarding The SBG900 opens logical data ports when a computer on its LAN sends data, such as e-mail messages or Web data, to the Internet. A logical data port is different from a physical port, such as an Ethernet port. Data from a protocol must go through certain data ports. Some applications, such as games and videoconferencing, require multiple data ports.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Installation The following subsections provide information about installing the SBG900 hardware: • Before You Begin • Precautions • Signing Up for Service • Computer System Requirements • Connecting the SBG900 to the Cable System • Cabling the LAN • Obtaining an IP Address for Ethernet • Connecting a PC to the USB Port For information about WLAN setup, see “Se
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Precautions Postpone SBG900 installation until there is no risk of thunderstorm or lightning activity in the area. To avoid damaging the SBG900 or computers with static electricity: Before you connect or disconnect the USB or Ethernet cables, always touch the coaxial cable connector on the SBG900. Always make the wall connection first.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Computer System Requirements You can connect Microsoft Windows, Macintosh, UNIX® , or Linux® computers equipped as follows to the SBG900 LAN: • One of the following: Ethernet 10Base-T or 10/100Base-T Ethernet adapter with proper NIC driver software installed. Wireless Any IEEE 802.11g or IEEE 802.11b device.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 4 Insert the SBG900 Installation CD-ROM into the CD-ROM drive. 5 Plug the power cord into the power connector on the SBG900. 6 Connect the external power supply. 7 Plug the power cord into the electrical outlet. This turns the SBG900 on. You do not need to unplug it when not in use.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Obtaining an IP Address for Ethernet Obtaining an IP Address in Windows 98, Windows 98 Second Edition, or Windows Me You must do the following on each Ethernet client PC running Windows 98, Windows 98 SE, or Windows Me: 1 On the Windows Desktop, click Start. 2 Select Run. The Run window is displayed. 3 Type winipcfg.exe and click OK.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Connecting a PC to the USB Port You can connect a single PC running Windows 98 Second Edition, Windows XP, Windows Me, or Windows 2000 to the SBG900 USB port. Caution! Before plugging in the USB cable, be sure the SBG900 Installation CD-ROM is inserted in the PC CD-ROM drive. To connect a PC to the USB port: 1 Insert the SBG900 Installation CD-ROM in the CD-ROM drive.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Basic Configuration The following sections provide information about basic SBG900 configuration: • Starting the SBG900 Setup Program • Changing the Default Password • Getting Help • Setting the Firewall Policy • Gaming Configuration Guidelines For more advanced configuration information, see “Configuring TCP/IP”, “Setting Up Your Wireless LAN”, or “Setting Up a USB
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Starting the SBG900 Setup Program 1 On a computer wired to the SBG900 over Ethernet or USB, open a Web browser. Do not attempt to configure the SBG900 over a wireless connection. 2 In the Address or Location field, type http://192.168.100.1 or http://192.168.0.
Overview 5 Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Click Log In to display the SBG900 user configuration and status windows: Click To Perform Cable Configure and monitor the cable system connection. Gateway Configure and monitor the gateway preferences (see “Configuring the Gateway”). Wireless Configure and monitor the wireless interface (see “Setting Up Your Wireless LAN”).
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Changing the Default Password Caution! To prevent unauthorized configuration, change the default password immediately when you first configure the SBG900 Wireless Cable Modem Gateway. To change the default password: 1 On the SBG900 Setup Program left panel, click Admin to display the ADMIN — basic page: 2 In the Old Password field, type the old password.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Enabling Remote Access You can enable remote access to the SBG900 over the Internet. You must know the userid, password, and public IP address assigned to your SBG900 to run the Setup Program over the Internet. Remote access is provided using a Web browser on the remote client and connecting to the SBG900 Web server.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Getting Help To get help on any underlined item or field, click the text. For example, if you click a field or the help button on the ADMIN — basic page, the following help is displayed: This button also displays help for the window. You can scroll to browse the help or click another item to display help for that item.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Setting the Firewall Policy The SBG900 firewall protects the SBG900 LAN from undesired attacks and other intrusions from the Internet. This section describes using the Firewall > POLICY — basic page to choose one of the predefined firewall policy templates provided with the SBG900. Caution! Firewalls are not foolproof. Choose the most secure firewall policy you can.
Overview 5 Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Click Apply to apply your changes. After you edit some fields and click Apply, you are warned that you must reboot your SBG900 for your change to take effect. Rebooting takes 10 to 15 seconds. After rebooting, you must log in again.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Firewall > POLICY — advanced Page Do not create a custom firewall policy unless you have the necessary expertise and the need to do so. Instead, select one of the predefined policy templates as described in “Setting the Firewall Policy”. To create a custom firewall policy, first select Custom and click Apply on the Firewall > POLICY — basic Page.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB . Firewall > POLICY — advanced page fields Field Description NEW FILTER ENTRY Use these fields to set up one or more custom firewall filters, if you have the necessary expertise. Port ID Type the protocol being filtered. Enable Select this box to enable firewall policy filtering for the port. Allowed Protocol Select the allowed protocols from the drop-down list.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Firewall > ALERT — basic Page You can use this page to set the alert mechanism for firewall intrusion detection events. Firewall > ALERT — basic page fields Field or Button Description Intrusion Detection Select Email to be alerted through SMTP e-mail.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Firewall > ALERT — email Page You can use this page to configure the e-mail alert parameters: Firewall > ALERT — email page fields Field or Button Description E-mail Server IP Address Sets the e-mail server IP address in dotted-decimal format. E-mail Server Port Sets the e-mail server port number. E-mail Sender Sets the sender e-mail address.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Firewall > LOGS Page You can use this page to set which firewall events are logged. Firewall > LOGS page fields Field or Button Description Enable Session Log Select this box to log every data session from the private LAN that was authorized by the SBG900 firewall. Usually, the session log displays a history of normal data traffic.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gaming Configuration Guidelines The following subsections provide information about configuring the SBG900 firewall and DMZ for gaming. Configuring the Firewall for Gaming By default, the SBG900 firewall is disabled. If, as recommended, you enable the firewall, refer to the game’s documentation to ensure that the necessary ports are open for use by that game.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Configuring a Gaming DMZ Host Caution! The gaming DMZ host is not protected by the firewall. It is open to communication or hacking from any computer on the Internet. Consider carefully before configuring a device to be in the DMZ.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Configuring the Gateway This section describes the Gateway configuration pages in the SBG900 Setup Program: • Gateway > STATUS Page • Gateway > WAN Page • Gateway > LAN — nat config Page • Gateway > LAN — dhcp server config Page • Gateway > LAN — dhcp leases Page • Gateway > PORT FORWARDING — status Page • Gateway > PORT FORWARDING — config Page • Gateway > POR
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > STATUS Page This page displays the gateway status information: These fields display settings that are set on the other Gateway pages. For field descriptions, see the following subsections that describe the fields on each tab.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > WAN Page Use this page to configure the external (public) wide area network (WAN) interface: Gateway > WAN page fields Field Description Host Name If the cable provider requires a hostname to access their network, type the hostname they provided in this field. The default is None.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > WAN page fields (continued) Field Description DNS IP Address 1 DNS IP Address 2 DNS IP Address 3 The cable provider DNS server provides name-to-IP address resolution. If the cable provider does not automatically assign DNS addresses from their DHCP server, they must provide at least one DNS server IP address to enter in these fields in dotted-decimal format.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > LAN — nat config Page Use this page to enable NAT and add clients to the CURRENT NAT PASSTHROUGH list: Gateway > LAN — nat config page fields Field or Button Description LAN Enable NAT If enabled, the single HFC IP Address (public IP address) assigned by the cable provider is mapped to many private IP addresses on the SBG900 LAN.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > LAN — dhcp server config Page Only experienced network administrators should use this page to perform advanced DHCP server configuration: CAUTION! Do not modify these settings unless you are an experienced network administrator with strong knowledge of IP addressing, subnetting, and DHCP.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > LAN — dhcp leases Page Use this page to configure DHCP leases: Gateway > LAN — dhcp leases page fields Field Description GAMING DMZ Enable Gaming DMZ Select this box to designate the selected computer or gaming device as the gaming DMZ host. For more information, see “Configuring a Gaming DMZ Host”.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > LAN — dhcp leases page fields (continued) Field Description RESERVE NEW IP ADDRESS You can reserve up to 32 IP addresses assigned by the SBG900 DHCP server for specific LAN clients. For example, to ensure that they always receive the same private IP address, you can reserve IP addresses for a private FTP server or gaming DMZ device.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > PORT FORWARDING — config Page Use this page to configure up to 32 virtual servers: Gateway > PORT FORWARDING — config page fields Field Description ADD NEW PORT FORWARDING ENTRY You can configure up to 32 virtual servers. If you select Custom, you must set the Name, Port Start, Port End, and LAN IP Address.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > PORT FORWARDING — config page fields (continued) Field Description Port End If a range of ports is required, sets the end of the port range. LAN IP Address Sets the private LAN IP address for the port forwarding page. An Internet user must know the public IP address to access any port forwarding entry you define on the private LAN.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > PORT TRIGGERS — predefined Page When you run a PC application that accesses the Internet, it communicates with a computer on the Internet. In some applications, especially gaming, the computer on the Internet also communicates with your PC. Because NAT does not normally allow these incoming connections, the SBG900 supports port triggering.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > PORT TRIGGERS — predefined page fields Field Description Name Displays the unique name for the port triggers. This is typically the protocol name. Enable Select this box to activate the port triggers for the predefined application. Protocol Displays the transport protocol for the port trigger — TCP or UDP.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > PORT TRIGGERS — custom Page Use this page to create a custom port trigger: Gateway > PORT TRIGGERS — custom page fields Field Description ADD NEW SPECIAL APPLICATION Name Enter the unique name for the port trigger. This is typically the protocol. Enable Select this box to enable the custom port trigger.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Gateway > LOG Page Use this page to view detailed information about the gateway: Gateway > LOG page fields Field Description Time The date and time in the format yyyy-mm-dd hh:mm:ss Priority Indicates the importance of the message. Code Displays a code associated with the message. Message Describes the event.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Configuring TCP/IP You must be sure all client computers are configured for TCP/IP (a protocol for communication between computers).
Overview 3 Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Double-click the Network icon to display the Network window: Although your SBG model number may be different than in the images in this guide, the procedure is the same. 4 Select the Configuration tab. 5 Verify that TCP/IP is installed for the adapter used to connect to the SBG900. If TCP/IP is installed, skip to step 10.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 7 Click Protocol and click Add. The Select Network Protocol window is displayed: 8 Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocols section. 9 Click OK. 10 Click TCP/IP on the Network window. If there is more than one TCP/IP entry, choose the one for the Ethernet card or USB port connected to the SBG900. 11 Click Properties.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Configuring TCP/IP in Windows 2000 1 On the Windows Desktop, click Start. 2 Select Settings and then Control Panel from the pop-up menus to display the Control Panel window: 3 Double-click the Network and Dial-up Connections icon to display the Network and Dial-up Connections window: In the steps that follow, a connection number like 1, 2, 3, etc.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 4 Click Local Area Connection number. The value of number varies from system to system. The Local Area Connection number Status window is displayed: 5 Click Properties. Information similar to the following window is displayed: 6 If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to step 10.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 7 Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol window is displayed: 8 Click Internet Protocol (TCP/IP). 9 Click OK. The Local Area Connection number Properties window is re-displayed. 10 Be sure the box next to Internet Protocol (TCP/IP) is selected.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 11 Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed: 12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 13 Click OK to accept the TCP/IP settings. 14 Click Close to close the Local Area Connection number Properties window. 15 Click OK when prompted to restart the computer and click OK again.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Configuring TCP/IP in Windows XP 1 On the Windows desktop, click Start to display the Start window: 2 Click Control Panel to display the Control Panel window. The display varies, depending on the Windows XP view options. If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step 5.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 3 Click Network and Internet Connections to display the Network and Internet Connections window: 4 Click Network Connections to display the LAN or High-speed Internet connections. Skip to step 7. 5 If a classic view similar to below is displayed: 6 Double-click Network Connections to display the LAN or High-speed Internet connections.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 7 Right-click on the network connection. If more than one connection is displayed, be sure to select the one for your network interface: 8 Select Properties from the pop-up menu to display the Local Area Connection Properties window: 9 On the Local Area Connection Properties window, be sure Internet Protocol (TCP/IP) is selected. If it is not selected, select it.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 10 Select Internet Protocol (TCP/IP) and click Properties to display the Internet Protocol (TCP/IP) Properties window: 11 Verify that the settings are correct, as shown above. 12 Click OK to close the TCP/IP Properties window. 13 Click OK to close the Local Area Connection Properties window.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Verifying the IP Address in Windows 95, Windows 98, or Windows Me To check the IP address: 1 On the Windows Desktop, click Start. 2 Select Run. The Run window is displayed. 3 Type winipcfg.exe and click OK. The IP Configuration window is displayed.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Verifying the IP Address in Windows 2000 or Windows XP To check the IP address: 1 On the Windows Desktop, click Start. 2 Select Run. The Run window is displayed. 3 Type cmd and click OK to display a command prompt window. 4 Type ipconfig and press ENTER to display the IP configuration.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB To renew the IP address: 1 Type ipconfig /renew and press ENTER. If a valid IP address is displayed as shown, Internet access should be available. 2 Type exit and press ENTER to return to Windows. If after performing this procedure the computer cannot access the Internet, call your cable provider for help.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Setting Up Your Wireless LAN You can use the SBG900 as an access point for a wireless LAN (WLAN) without changing its default settings. Caution! To prevent unauthorized eavesdropping or access to WLAN data, you must enable wireless security. The default SBG900 settings provide no wireless security. After your WLAN is operational, be sure to enable wireless security.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Encrypting Wireless LAN Transmissions To prevent unauthorized viewing of data transmitted over your WLAN, you must encrypt your wireless transmissions. Use the Wireless > SECURITY — basic Page to encrypt your transmitted data.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Configuring WPA on the SBG900 To enable WPA and set the key on the SBG900: 1 On the SBG900 Setup Program left panel, click Wireless. 2 Click the SECURITY tab to display the Wireless > SECURITY — basic page: 3 In the Security Mode field, select WPA and click Apply. 4 Under WPA CONFIGURATION, choose one WPA Encryption type.
Overview 5 6 Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Choose the WPA Authentication type: Remote (Radius) If a Remote Authentication Dial-In User Service (RADIUS) server is available, you can select this option and go to step 6. A RADIUS server is typically used in a large corporate location.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Configuring WEP on the SBG900 Use Wired Equivalent Privacy (WEP) only if you have wireless clients that do not support WPA. Caution! If you use WEP encryption, you must configure the same WEP key on the SBG900 access point and all wireless clients (stations). Never provide your WEP key or passphrase to anyone who is not authorized to use your WLAN.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 5 Click Generate WEP Keys. The following window is displayed: 6 Click OK. The WEP CONFIGURATION fields now appear something like: Before performing step 7, consider the following: 7 8 • If all of your wireless adapters support 128-bit encryption, you can select Enable 128 Bit. Otherwise, you must select Enable 64 Bit.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Restricting Wireless LAN Access The default SBG900 wireless settings enable any computer having a compatible wireless adapter to access your WLAN. To protect your network from unauthorized intrusions, you can restrict access to your WLAN to a limited number of computers on the Wireless > SECURITY — advanced Page.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Configuring the Wireless Network Name on the SBG900 If you disable ESSID broadcasting on the SBG900, the SBG900 does not transmit the network name (ESSID).
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 7 Click advanced to display the Wireless > SECURITY — advanced Page: 8 Select Disable ESSID Broadcast to restrict WLAN access to clients configured with the same Network Name (ESSID) as the SBG900. 9 Click Apply to save your changes.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Configuring a MAC Access Control List on the SBG900 You can restrict wireless access to one to 32 wireless clients, based on the client MAC address. To configure a MAC access control list: 1 On the SBG900 Setup Program left panel, click Wireless. 2 Click the SECURITY tab.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Configuring the Wireless Clients For each wireless client computer (station), install the wireless adapter — such as a Motorola WN825G, WPCI810G, or WU830G — following the instructions supplied with the adapter. Be sure to: 1 Insert the CD-ROM for the adapter in the CD-ROM drive on the client. 2 Install the device software from the CD.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Configuring a Wireless Client for WPA If you enabled WPA and set a PSK Passphrase by Configuring WPA on the SBG900, you must configure the same passphrase (key) on each wireless client.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wireless Pages in the SBG900 Setup Program Use the Wireless pages to control and monitor the wireless interface: • Wireless > STATUS Page • Wireless > NETWORK Page • Wireless > SECURITY — basic Page • Wireless > SECURITY — advanced Page • Wireless > STATISTICS page After you edit some fields and click Apply, you are warned that you must reboot your SBG900 for your c
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wireless > STATUS Page You can use this display-only page to: • View the wireless interface status • Help perform Troubleshooting for wireless network problems Wireless > STATUS Page Fields Regulatory Domain Indicates the country the SBG900 is manufactured for. The list of channels depends on the country’s standards for operation of wireless devices.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wireless > NETWORK Page Use this page for: • Configuring the Wireless Network Name on the SBG900 • Configuring other WLAN settings You can use the SBG900 to operate a WLAN without changing its default settings. Wireless > NETWORK page fields Field Description WIRELESS Enable Wireless Interface Select this box to enable the wireless interface.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wireless > NETWORK page fields (continued) Field Operating Mode Description Sets how the SBG900 communicates with wireless clients (stations): • 11b/11g Standard — Enables all IEEE 802.11b and IEEE 802.11g clients to work with the SBG900. We recommend using this default setting in most cases because it is more flexible.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wireless > SECURITY — basic Page Use this page to configure how your SBG900 encrypts wireless transmissions. For information about using this page, see “Encrypting Wireless LAN Transmissions”. After you enable WEP or WPA on the SBG900, you must configure each WLAN client as described in “Configuring the Wireless Clients”.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wireless > SECURITY — advanced Page Use this page to configure advanced wireless security settings. Wireless > Security — ADVANCED page fields Field or Button Description Disable ESSID Broadcast If selected, only wireless clients (stations) having the same Network Name (ESSID) as the SBG900 can communicate with the SBG900.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wireless > Security — ADVANCED page fields (continued) Field or Button Description ADD NEW STATION New Station Type the MAC address of the wireless client to add to the MAC access control list. Use the format xx:xx:xx:xx:xx:xx. The MAC access control list can contain one to 32 clients. Add Station Click to add the New Station to the MAC access control list.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wireless > STATISTICS page fields (continued) Field or Button Description Multiple Retry Count The number of successfully transmitted MSDUs after more than one retransmission. Frame Duplicate Count The number of frames received where the Sequence Control field indicated the frame was a duplicate.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Setting Up a USB Driver The following subsections describe setting up a USB driver if you connect a PC to the USB port on the SBG900.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 3 Click Next. The following window is displayed: 4 Be sure “Search for the best driver for your device” is selected and click Next. The following window is displayed: 5 Be sure “CD-ROM drive” is the only box selected. Click Next. The message “Please wait while Windows searches for a new driver for this device” is displayed.
Overview 6 Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Select Specify a location and type the location of the CD-ROM drive: To load the driver successfully, you may need to click Browse to manually select the NetMotCM.sys file on the CD-ROM. 7 Click Next.
Overview 8 Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Select The updated driver... and click Next. If the following window is not displayed, verify that the SBG900 Installation CD-ROM is properly inserted in the CD-ROM drive. If you still cannot find the correct driver file, click Cancel to cancel the installation and perform the procedure for “Removing the USB Driver from Windows 98 Second Edition or Windows Me”.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 10 Click Finish. The Systems Settings Change window is displayed: 11 Click Yes to restart the computer. When you finish setting up the USB driver, you can continue with “Configuring TCP/IP”. If you have difficulties setting up the USB driver, perform “Removing the USB Driver from Windows 98 Second Edition or Windows Me” and repeat this procedure.
Overview 3 Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Click Next. The following window is displayed: Although your SBG model number may be different than in the images in this guide, the procedure is the same. Be sure “Search for a suitable driver for my device” is selected. 4 Click Next. The following window is displayed: Be sure “CD-ROM drives” is the only box selected.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 5 Click Next. The following window is displayed: 6 Click Next. If the Insert Disk window is displayed, be sure the SBG900 Installation CD-ROM is in the CD-ROM drive and follow steps 7 to 12. Otherwise, you can skip to step 13. 7 On the Insert Disk window, click OK. The Files Needed window is displayed: 8 If necessary, select the CD-ROM drive in the Copy files from list.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 12 Click OK. The Found New Hardware Wizard window is displayed: 13 Click Finish to complete the installation. When you finish setting up the USB driver, you can continue with “Configuring TCP/IP”. If you have any difficulties setting up the USB driver, perform “Removing the USB Driver from Windows 2000” and repeat this procedure.
Overview 3 Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Click Next. Windows automatically searches for the correct USB drivers and installs them. If the installation is successful, the following window is displayed: Although your SBG model number may be different than in the images in this guide, the procedure is the same. 4 If the window above is displayed, click Finish.
Overview 4 Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Click Next. Windows automatically searches for the correct USB drivers and installs them. If the installation is successful, the following window is displayed: Although your SBG model number may be different than in the images in this guide, the procedure is the same. 5 Click Finish to complete the installation.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Removing the USB Driver from Windows 98 Second Edition or Windows Me 1 On the Windows Desktop, right-click one of: • In Windows 98 Second Edition, the Network Neighborhood icon • In Windows ME, the My Network Places icon The Network window is displayed: Although your SBG model number may be different than in the images in this guide, the procedure is the same.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 3 Click OK. The System Settings Change window is displayed: 4 Disconnect the USB cable from the PC or SBG900. 5 Click Yes to restart the computer. 6 Perform Running the Motorola USB Driver Removal Utility. Removing the USB Driver from Windows 2000 1 On the Windows desktop, click Start. 2 Click Settings.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 5 Click the Hardware tab: 6 Click Device Manager to display the Device Manager window: Although your SBG model number may be different than in the images in this guide, the procedure is the same. 7 Double-click Network Adapters. 8 Click the Motorola SURFboard SBG900 USB Gateway. The Uninstall icon displays on the window near the top.
Overview 9 Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Click the Uninstall icon. The following window is displayed: 10 Click OK. 11 Close the Device Manager window. 12 Close the Control Panel window. 13 Perform Running the Motorola USB Driver Removal Utility.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Removing the USB Driver from Windows XP 1 On the Windows desktop, click Start to display the Start window: 2 Click Control Panel to display the Control Panel window.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 3 If a Category view similar to the image under step 2 is displayed, click Performance and Maintenance to display the Performance and Maintenance window. Otherwise, skip to step 5. 4 Click System to display the System Properties window. Skip to step 6.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 5 If a Classic view similar to the following is displayed, double-click System to display the System Properties window: 6 Click the Hardware tab to display the Hardware page: SBG900 User Guide 100
Overview 7 Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Click the Device Manager button to display the Device Manager window: Although your SBG model number may be different than in the images in this guide, the procedure is the same. 8 Double-click Network adapters. 9 Click the Motorola SURFboard SBG900 USB Gateway. The Uninstall icon displays on the window near the top. 10 Click the Uninstall icon.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Running the Motorola USB Driver Removal Utility Before running the Motorola USB Driver Removal Utility, you must run the Windows Device Manager by performing one of: • Removing the USB Driver from Windows 98 Second Edition or Windows Me • Removing the USB Driver from Windows 2000 • Removing the USB Driver from Windows XP To run the Motorola USB Driver Removal Utility:
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB 6 Double-click remove or remove.exe to run the Remove utility from the SBG900 Installation CD-ROM. The Motorola USB Driver Removal window is displayed. Be sure the USB cable is disconnected. 7 Click Remove Driver. A progress bar indicates that the driver is being removed.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Re-install the USB driver following one of: Setting Up a USB Driver in Windows 98 Second Edition Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows 2000 Setting Up a USB Driver in Windows XP If you continue to have problems, contact your cable provider.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Troubleshooting If the solutions listed here do not solve your problem, contact your cable provider. Before calling your cable provider, try pressing the reset button on the rear panel. Resetting the SBG900 may take 5 to 30 minutes. Your service provider may ask for the status of the lights as described in “Front-Panel Lights and Error Conditions”.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Front-Panel Lights and Error Conditions Light Turns Off During Startup If Turns Off During Normal Operation If RECEIVE The downstream receive channel cannot be acquired The downstream channel is lost SEND The upstream send channel cannot be acquired The upstream channel is lost ONLINE IP registration is unsuccessful The IP registration is lost POWER The SBG900 is
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Contact Us In the United States and Canada, if you need assistance while working with the SBG900 and related equipment supplied by Motorola: If you rent or lease your SBG900 Contact your cable service provider. If you own your SBG900 Call 1-877-466-8646 for technical and warranty support. Support is available 24 hours a day, seven days a week.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Frequently Asked Questions Here are answers to questions our customers frequently ask: Q What is high-speed cable Internet access? A Cable Internet access uses cable television wires instead of telephone lines to connect to the Internet. It is extremely fast and does not tie up telephone lines for incoming or outgoing calls and faxes.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Q Do I need to change my Internet service provider (ISP)? A Currently, most Internet service providers do not provide cable Internet access. Contact your cable company for your specific information. Q Do I need to subscribe to cable TV to get cable Internet access? A No, but you will need to subscribe to cable Internet service.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Specifications Wireless Standards compliance IEEE 802.11, IEEE 802.11b Direct Sequence Spread Spectrum - DSSS, IEEE 802.11g RF frequency range 2.412 to 2.462 GHz for North America 2.412 to 2.835 GHz for Japan Data rate 1 Mbps DBPSK 2 Mbps DQPSK 5.5 or 11 Mbps CCK 6, 9, 12, 18, 24, 36, 48, or 54 Mbps OFDM Modulation 1 Mbps DBPSK 2 Mbps DQPSK 5.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Downstream (DOCSIS) Modulation 64 QAM or 256 QAM Maximum data ratea 38 Mbps Bandwidth 6 MHz Maximum symbol rate 5.069 Msym/s (64 QAM) 5.361 Msym/s (256 QAM) Operating level range -15 to +15 dBmV Input impedance 75 ohms (nominal) Frequency range 88 to 860 MHz Downstream (Euro-DOCSIS) Modulation 64 QAM or 256 QAM Maximum data ratea 51 Mbps (256 QAM at 6.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Upstream (Euro-DOCSIS) Modulation QPSK, or 8b, 16, 32b, 64b, or 128b QAM Modulation rate (nominal) TDMA: 160, 320, 640, 1280, 2560, and 5120 KHz S-CDMA: 1280, 2560, and 5120 KHz Maximum data ratec 30 Mbps Bandwidth TDMA: 200, 400, 800, 1600, 3200, and 6400 kHz S-CDMA: 1600, 3200, and 6400 kHz Frequency 5 to 65 MHz (edge to edge) Symbol rates 160, 320, 640, 1280, and
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Glossary This glossary defines terms and lists acronyms used with the SBG900. A access point A device that provides WLAN connectivity to wireless clients (stations). The SBG900 acts as a wireless access point. adapter A device or card that connects a computer, printer, or other peripheral device to the network or to some other device.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB B bandwidth The transmission capacity of a medium in terms of a range of frequencies. Greater bandwidth indicates the ability to transmit more data over a given period of time. Baseline Privacy An optional feature that encrypts data between the CMTS and the cable modem or gateway.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB C CableHome A project of CableLabs and technology suppliers to develop interface specifications for extending high-quality cable-based services to home network devices. It addresses issues such as device interoperability, QoS, and network management. CableHome will enable cable service providers to offer more services over HFC.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB D datagram In RFC 1594, a datagram is defined as “a self-contained, independent entity of data carrying sufficient information to be routed from the source to the destination computer without reliance on earlier exchanges between this source and destination computer and the transporting network.” For the most part, it has been replaced by the term packet.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB dotted-decimal format Method of representing an IP address or subnet mask using four decimal numbers called octets. Each octet represents eight bits. In a class C IP address, the octets are “network.network.network.host.” The first three octets together represent the network address and the final octet is the host address. In the SBG900 LAN default configuration, 192.168.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB F FCS frame check sequence F-type connector A type of connector used to connect coaxial cable to equipment such as the SBG900. firewall A security software system on the SBG900 that enforces an access control policy between the Internet and the SBG900 LAN. flow A data path moving in one direction.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB H H.323 A suite of protocols created by the ITU for interactive video-conferencing, data sharing, and audio applications such as VoIP. half-duplex Network where only one device at a time can transmit data. See also full-duplex. headend A location that receives TV programming, radio programming, data, and telephone calls that it modulates onto the HFC network.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB I IANA The Internet Numbering Address Authority (IANA) is an organization under the Internet Architecture Board (IAB) of the Internet Society that oversees IP address allocation. It is under a contract from the U.S. government. ICMP Internet Control Message Protocol is a protocol used for error, problem, and informational messages sent between IP hosts and gateways.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB IP address A unique 32-bit value that identifies each host on a TCP/IP network. TCP/IP networks route messages based on the destination IP address. An IP address has two parts: • The network address is assigned by IANA. • The SBG900 network administrator assigns a host address to each host connected to the SBG900, automatically using its DHCP server or as a static IP address.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB L L2F Layer 2 Forwarding is an OSI layer 2 protocol that establishes a secure tunnel across the Internet to create a virtual PPP connection between the user and the enterprise network. L2F is the most established and stable layer 2 tunneling protocol. L2TP Layer 2 Tunnel Protocol is a PPP extension that enables ISPs to operate VPNs.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB M MAC address The Media Access Control address is a unique, 48-bit value permanently saved in ROM at the factory to identify each Ethernet network device. It is expressed as a sequence of 12 hexadecimal digits printed on a Label on the Rear of the SBG900. You need to provide the HFC MAC address to the cable provider.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB N NAS network access server NAT Network Address Translation is an Internet standard for a LAN to use one set of IP addresses for internal traffic and a second set of IP addresses for external traffic. NAT provides some security because the IP addresses of SBG900 LAN computers are invisible on the Internet.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB P packet The unit of data that is routed between the sender and destination on the Internet or other packet-switched network. When data such as an e-mail message or other file is sent over the Internet, IP on the sender divides the data into uniquely-numbered packets. The packet header contains the source and destination IP addresses.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB port triggering A mechanism that allows incoming communication with specified applications. Primarily used for gaming applications. PPP Point-to-Point Protocol is used to transport other protocols, typically for simple links over serial lines. It is most commonly used to access the Internet with a dial-up modem.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB R RAS Remote Access Server registration How a cable modem makes itself known to the CMTS. The cable modem configuration file and authorization are verified and the CoS is negotiated. return loss A measurement of the quality of the match of the device to the cable system. Return loss is the ratio of the amount of power reflected by the device.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB S server In a client/server architecture, a dedicated computer that supplies files or services such as file transfer, remote login, or printing to clients. scope The set of IP addresses that a DHCP server can lease to clients. service provider A company providing cable data services to subscribers.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB symbol rate Also known as baud rate, is a measure of the number of times per second a signal in a communications channel varies, or makes a transition between states (states being frequencies, voltage levels or phase angles). Usually measured in symbols per second (sps). SYSLOG A de-facto UNIX standard for logging system events.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB U-Z UDP User Datagram Protocol unicast A point-to-point data transmission sent from one sender to one receiver. This the normal way you access websites. See also broadcast and multicast. upstream In a cable data network, upstream describes the direction of data sent from the subscriber computer through the cable modem to the CMTS and the Internet.
Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Software License Motorola, Inc.
Visit our website at: www.motorola.
