Specifications

95
Reference
Troubleshooting
Q. I pressed the power button, but nothing hap-
pened. What’s wrong with my phone?
A. Check that you have installed a battery and that the bat-
tery is charged. See page 12 for information about install-
ing your battery.
Q. The display says Locked.
How do I unlock my phone?
A. Try entering the last three digits of your cellular number.
If that doesn’t work, try using the factory preset lock code:
123. If all else fails, call your Service Provider (the com-
pany that sends you your monthly cellular bill) for assis-
tance. For more information on your phone’s security
features, see the Lock/Security chapter, page 72.
Q. My battery didn’t last as long as I expected.
What can I do to extend battery life?
A. To get the most from your battery, make sure it is fully
charged. To charge the battery to 100% of its capacity,
leave it in the charger for an extra hour after the
charger’s light turns green.
Exposing your battery to extreme temperatures—below
-10°C (14°F) or above 45°C (113°F)—can shorten bat-
tery life. Batteries are especially sensitive to high tempera-
ture extremes. As a good rule of thumb, always take your
phone with you when you leave your car.
Q. I tried to place a call and received a fast busy
signal. What does this mean?
A. This sound means that the cellular system did not process
your call. For example, the cellular system may be over-
loaded with call attempts. To redial the number, press
æ before ending your call attempt, or press º and
try the call again later. See page 87 for more information
on redialing.