User Guide ES400S www.sprint.com © 2010 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis.
Important Privacy Message – Sprint’s policies often do no apply to third-party applications. Third-party applications may access your personal information or require Sprint to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website.
Table of Contents Tip: Looking for something? If you don’t see it in the headings listed here, try the Index on page 170. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Section 1: Getting Started . . . . . . . . . . . . . . . . . 1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . 2 Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . Setting Up Your Voicemail . . . . . . . . . . . . .
My Apps Window Setup . . . . . . . . . . . . . . . . . . . . 51 Card Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 2D. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Adding a New Contacts Entry . . . . . . . . . . . . . . . Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . Adding a New Group . . . . . . . . . . . . . . . . . . . . . . Selecting a Ringer Type for an Entry . .
2J. Voice Commander . . . . . . . . . . . . . . . . . . 95 Using Voice Commander . . . . . . . . . . . . . . . . . . 95 Voice Commander Settings . . . . . . . . . . . . . . . 100 Navigating the Web . . . . . . . . . . . . . . . . . . . . . . . 125 Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 134 2K. Maintenance and Troubleshooting . . 105 3C. Sprint Worldwide Wireless Service .
Radio Frequency Interference Requirements-FCC . . . . . . . . . . . . . . . . . . . . . . . Radio Frequency Interference Requirements - Canada . . . . . . . . . . . . . . . . . . . Marking and European Economic Area (EEA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Waste Electrical and Electronic Equipment (WEEE) . . . . . . . . . . . . . . . . . . . . . . . End-user License Agreement . . . . . . . . . . . . . . Software Support . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction This User Guide introduces you to Sprint® service and all the features of your new phone. It’s divided into four sections: ⽧ Section 1: Getting Started ⽧ Section 2: Your Phone ⽧ Section 3: Sprint Service Features ⽧ Section 4: Safety and Warranty Information Note: Because of updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.com and sign on to My Sprint to access the most recent version of the user guide.
ii
Section 1 Getting Started
1A. Setting Up Service 2 1 ⽧ Setting Up Your Phone (page 2) ⽧ Activating Your Phone (page 4) ⽧ Setting Up Your Voicemail (page 5) ⽧ Sprint Account Passwords (page 6) ⽧ Getting Help (page 6) Setting Up Your Phone 2. Install the battery. Locate the battery contacts. Insert the battery, bottom first, into the battery compartment. 䡲 Press the battery down into the battery compartment. 䡲 Slide the orange battery lock latch down to secure the battery in place. 䡲 Install the Battery 1.
Setting Up Service Installing the Stylus Tether Your ES400S comes with an optional tether to secure the stylus to the device. 1. Remove the stylus from the back of the device. 2. Feed one loop of the tether through the stylus (1), and pass the other loop through the first (2). Battery Lock Latch 3. Replace the battery cover. 䡲 䡲 3. With the stylus secured to the tether, feed the free loop through the tether anchor and pass the stylus through the loop (3) to secure it.
Powering On the ES400S Make Your First Call 1. Press the Power button on top of the device to turn 1. Press on your phone. (You will see a splash screen followed by a calibration window.) 3. Tap Send or press Note: The Calibration screen can also be accessed by your phone to turn on and find a signal, set up your voicemail, and make a call. You should fully charge your battery as soon as possible. See “Charging the ES400S” on page 26 for details. 䡲 䡲 2.
If you received your phone in the mail and you are activating a new phone for an existing number on your account, you will need to go online to activate your new phone. 䡲 From your computer’s Web browser, go to www.sprint.com/activate and complete the onscreen instructions to activate your phone. When you have finished, make a phone call to confirm your activation.
Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Data Services Password With your Sprint phone, you may elect to set up an optional data services password to control access and authorize Premium Service purchases.
Learn more about data services and other products like Sprint Picture Mail, games, ringers, screen savers, and more. From Your Sprint Phone 䢇 䢇 䢇 Press * 4 to check minute usage and account balance. Press * 3 to make a payment. Press * 2 to access a summary of your Sprint service plan or get answers to other questions. From Any Other Phone 䢇 䢇 Sprint Customer Service: 1-888-211-4727. Business Customer Service: 1-800-927-2199.
8
Section 2 Your Phone
Your Device 2A. Device Basics ⽧ Your Device (page 10) ⽧ Keyboard (page 12) ⽧ Screen Navigation (page 14) ⽧ Home Screen (page 15) ⽧ Device Management (page 23) ⽧ Adjusting Volume (page 26) ⽧ Battery and Charging (page 26) ⽧ Printing (page 28) ⽧ Locking the ES400S (page 28) ⽧ Resetting the ES400S (page 31) Tip: Phone Software Upgrades – Updates to your phone’s software may become available from time to time. Sprint will automatically upload critical updates to your phone.
4. Touch Screen displays all the information needed 16. Battery Cover 15. Illumination Light to operate your phone. 17. Charging/ Communication Contacts 14. Camera 5. Optical Nav Pad controls movement around the screen and selects items. 6. Keyboard lets you enter numbers, letters, and 8. Speaker 18. Camera Button 19. Volume Buttons 23. Power Button 22.Secondary Microphone 20. LED Aimer 21. Stylus Key Functions 1. LED indicates charging status and message notifications. 2.
14. Camera allows you to take photos, videos and capture bar code data. 15. Illumination Light provides light for close up imaging capture. 16. Battery Cover allows access to battery, microSD card and SIM card. 17. Charging/Communication Contacts provides charging and communication through the Single Slot cradle. 18. Camera Button use to launch the camera application. 19. Volume Buttons use to control audio volume. 20. LED Aimer provides aiming pattern for positioning when scanning bar codes. 21.
Key fn Action Email Accesses the secondary layer of characters (shown on the keyboard in orange). Press once to activate this mode temporarily, followed by another key. This displays at the bottom of the screen, until a second key is pressed. Press twice to lock this mode. This displays at the bottom of the screen. Press a third time to unlock. Talk Press to display the dialer or to dial a phone number. End Press to stop dialing or end a call.
Key Keyboard Remapping Action Backspace Deletes a previous character. Enter Executes a selected item or function. SPACE Inserts a space. When used with opens a symbols menu. TAB Move from one field to another. You can remap the keyboard keys to characters or applications. Refer to “Key Remapping” on page 49 for detailed information on remapping keyboard keys. Screen Navigation , Nav Pad Note: To change the default Optical Nav Pad settings tap Start > Settings > Personal > Nav pad.
With either 4-way navigation or the mouse cursor, press the optical nav pad to select items on the screen, similar to a mouse click. Finger Scrolling (Touchscreen) Finger scrolling can be used to scroll up and down Web pages, documents, and lists such as the contacts list, file list, message list, and calendar appointments. To use finger scrolling, swipe or flick your finger on the screen.
Status Bar Icon The Status Bar at the top of the screen displays the status icons. Tap anywhere on the Status Bar to open the Device Management window. Refer to “Device Management” on page 23 for more information. Notifications Connectivity WAN Audio Battery Description Notification that one or more e-mail/text messages were received. Notification that one or more voice messages were received. There are more notification icons than can be displayed. Sending MMS message. MMS message sent successfully.
Icon Description Icon Description Wi-Fi available. No wireless service or searching. Wi-Fi in use. 3G connecting. 3G in use. 1xRTT available. Audio 3G (EVDO Rev. 0) available. All sounds are on. Dormant State - no data transmission during a 1x or 3G connection. All sounds are off. Roaming. Phone Device Basics 3G (EVDO Rev. A) available. Vibrate is on. Battery Battery is charging. Call missed. Dialing while no SIM card is installed. Voice call in progress. Calls are forwarded. Call on hold.
Tile Bar The Tile Bar, located at the bottom of the screen, contains the Start tile to open the Start menu. It also displays tiles that vary depending upon the open application. Cards Cards provide quick access to completing common tasks. You or your system administrator can configure the number and type of cards available. By default, the ES400S ships with four cards. Swipe your finger left or right on the screen to view adjacent cards.
Description Calendar: Indicates the next appointment in your calendar. Weather Card The Weather card displays the weather for a selected city. Corp Email: Indicates the number of unread emails in your Outlook email. Tasks: Indicates the number of unfinished tasks. Messages: Indicates the number of unread SMS and MMS messages. Voicemail: Indicates the number of voice messages in your voicemail box. Missed Calls: Indicates the number of missed call.
Refer to “Time Tracker” on page 53 for information on configuring the Weather card. Start Menu Card Configuration The Start menu displays all the program applications and setting applications on the ES400S. Tap the Start icon to open the Start menu. Cards can be rearranged, deleted or added to the Home screen. See “Card Setup” on page 51 for more information. Program Shortcuts The Program Shortcut buttons provides easy access for four often used applications.
Description Contacts: Keep track of friends and colleagues. E-mail: Send an email. Icon Description Internet Sharing: Connect a notebook computer to the Internet using the ES400S's data connection. Marketplace: Purchase applications from the Marketplace. File Explorer: Organize and manage files on your device. Games: Lists games installed on the device. Getting Started: Launch the Getting Started application. Messenger: Use the mobile version of Windows Live Messenger.
Icon Description Notes: Create handwritten or typed notes, drawings, and voice recordings. Office Mobile 2010: Provides access to Excel Mobile, PowerPoint Mobile, OneNote Mobile, SharePoint WorkSpace Mobile and Word Mobile applications. Phone: Make calls. Pictures & Videos: View and manage pictures, animated GIFs, and video files. Rapid Deployment Client: Use MSP to stage a device for initial use by initiating the deployment of settings, firmware, and software.
Description Wireless Companion: Open the Wireless Companion folder. Device Management The Device Management window provides quick access to information and settings for the ES400S. Tap anywhere on the Status Bar to open the Device Management window. The navigation bar consists of eight tabs: Programs 䢇 Memory Manager 䢇 Sound Profiles 䢇 Power & Radio 䢇 Alarms 䢇 Fusion 䢇 Status 䢇 Settings 䢇 Device Basics Icon Tap an icon to open the associated tab. Scroll left or right to view more icons.
䢇 To go to the Task Manager application, tap Task Manager. Memory Manager The Memory Manager tab displays an overview of memory utilization, and a quick way to free up space. 䢇 Device Storage - Lists the total available device memory and the amount of device memory that is currently being used. 䢇 SD Card - Lists the total available memory and the amount of memory that is currently being used. 䢇 RAM - Lists the total available RAM and the amount of RAM that is currently being used.
The Battery remaining graphic displays the amount of battery power remaining in the form of a bar graph and also as a percentage. 䢇 ActiveSync Peak time - Sets the interval between The Profile row displays the current profile that is being used. 䢇 which the ES400S checks for email and calendar events during peak times. ActiveSync Off-peak time - Sets the interval between which the ES400S checks for email and calendar events during off-peak times.
Status The Status tab lists all system notifications. Tap a notification to read the associated information. Settings The Settings tab lists the settings applications on the ES400S. Tap an item in the list to open the associated setting application or folder. Slide the list up to view more settings options. Refer to “Settings Folder” on page 37 for a list of setting icons and their descriptions. Adjusting Volume 1.
LED Indication The battery automatically begins charging. See the table below for charging indications. The 1540 mAh battery fully charges in less than three hours and the optional 3080 mAh battery fully charges in less than six hours. Device Basics LED Indicator Description Off Indicates that the power is not connected or the battery is not charging. Slow Blinking Green (1 blink every 2 seconds) Indicates that the battery is charging. Solid Green Indicates that the battery is fully charged.
Charging Temperature Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Note that charging is intelligently controlled by the ES400S. To accomplish this, for small periods of time, the ES400S alternately enables and disables battery charging to keep the battery at acceptable temperatures. The ES400S indicates when charging is disabled due to abnormal temperatures via its LED. Battery Status Indications A battery icon appears on the Status bar indicating the battery power level.
when the ES400S is locked. The ES400S locks when a time out has occurred or you lock the ES400S manually. To manually lock the ES400S, tap in the center of the Home screen Tile bar. Password Unlocking Simple Unlocking When the ES400S is locked without a password assigned, touch the gray bar and pull down to unlock the device. If you see a lock icon instead of a gray bar, slide left or right to unlock the device.
Finger Swipe Unlocking Notifications When ES400S Is Locked To unlock the ES400S when fingerprint security is enabled: The Lock screen displays the following notifications: Voice messages Missed calls Unread Emails Text messages 䊳 Swipe your finger across the fingerprint reader on the back of the device. If the fingerprint sensor does not read the fingerprint properly, enter your password to unlock your device. See “Finger Swipe Locking” on page 42 for information on setting up fingerprint reading.
Resetting the ES400S Resetting the ES400S closes all running programs and restarts the ES400S. Data saved in device memory or a memory card is not lost. To perform a reset, simultaneously press the Power button and the 1 and 9 keys. Device Basics 䊳 2A.
2B. Using the Phone ⽧ Making a Call (page 32) ⽧ Answering a Call (page 34) ⽧ Missed Call Notification (page 34) ⽧ Audio Modes (page 35) ⽧ Muting a Call (page 36) ⽧ Using Call Log (page 36) Making a Call Note: You can make emergency calls even when the ES400S is locked or when it is not activated. See “Emergency Calling” on page 14. With the ES400S, you can make a call from the phone, contacts, and call log. Using the Phone Keypad 1. Press 32 . 2B.
appears in the Call Line. To place the call on hold, tap the Call Line. To return to the call, tap the Call Line again. 6. Tap or press to end the call. Smart Dialing Smart Dialing makes it easy to dial a phone number. When you begin entering numbers or characters on the QWERTY keyboard, Smart Dialing automatically searches and sorts the contact entries on the SIM card, in Contacts, and the phone numbers in Call Log (including incoming, outgoing, and missed calls).
䡲 To call a different phone number associated with the selected contact, tap the contact name and select the phone number to call. Use Contacts to make a call without looking up or entering the phone number. . 2. From the Phone shortcut, tap . 3. From the contact list, tap and hold the contact name. 4. Select Call Work, Call Home or Call Mobile. Note: To make a call from an open contact, tap the number to call. See On-Device Help for more information about Contacts. 1. Press . . 3.
The ES400S offers three audio modes for use during phone calls: 䢇 Handset Mode: Switches audio to the receiver at the top front of the ES400S, so you can use the ES400S as a handset. This is the default mode. 䢇 Speaker Mode: Use the ES400S as if on speakerphone. Tap Speaker to activate this mode (the speaker button will be yellow when active). Tap Speaker again to switch back to handset mode. 䢇 Headset Mode: Connect a Bluetooth headset or a wired headset to automatically switch audio to the headset.
Muting a Call Managing Call Log During a call, you can mute the microphone so you can hear the person on the line but he or she cannot hear you. This is useful when there is conversation or background noise. 䊳 To mute or unmute a call, tap Mute on the dialer to mute the audio. The Mute button becomes yellow when the microphone is muted. Using Call Log Change views, reset the call timer, and delete calls to manage the calls stored in Call Log.
Settings Folder 2C. Settings The table below lists setting applications pre-installed on the ES400S. Tap Start > Settings to open the Settings folder. ⽧ Settings Folder (page 37) ⽧ Setting Device Locking (page 40) ⽧ Device Management (page 45) ⽧ Backlight and Keylight Settings (page 46) Bluetooth: Turn on Bluetooth, set the ES400S to visible mode and scan for other Bluetooth devices in the area. ⽧ Accelerometer (page 47) Lock: Set a password for the ES400S.
Icon Description Connections: Contains connection setting applications. System: Contains system setting applications. Icon Description Connections: Set up one or more types of modem connections for your device, such as phone dial-up, cellular, Bluetooth, and more, so that the ES400S can connect to the Internet or a private local network. Personal: Contains personal setting applications. Phone Network Setup: Configure the ES400S for a wireless network.
Icon Description Icon Description Dialer Switcher: Switch between the Enterprise dialer and the Windows dialer. DSS (Device Self Service): Activate the device on an existing phone number. KeyRemap: Remap keyboard keys to characters or applications. About: View basic information such as the Windows Mobile® version and type of processor used on the ES400S. Phone: Configure the phone. Owner Information: Enter personal information on the ES400S.
Icon Description Error Reporting: Enable or disable the Microsoft’s error reporting function. External GPS: Set the appropriate GPS communication ports, if required. See “ES400S GPS Setup” on page 93. Memory: Check the device memory allocation status and memory card information and stop currently running programs. Master Reset: Resets the ES400S to default settings. See “Master Reset” on page 50.
Switching Between Microsoft Lock and Lock Plus To select either the Microsoft Lock or Lock Plus: 1. Tap Start > Settings > Lock Switch. 2. Select either Lock Plus for fingerprint and pin security or Microsoft Lock for pin security only. 3. Tap Save and then tap OK. Lock Plus Setup 1. With Lock Plus selected, tap Start > Settings > Lock. 2. Tap Auto lock, select an inactivity timeout period before the ES400S locks, and tap OK. (If you select Disabled, the device will not auto-lock.).
2. For a simple password: Enter a four-digit numeric password in the Password field. (Press to enter numbers on the keyboard.) 䡲 Re-enter the password in the Confirm field. 䡲 For a stronger password: Enter a seven-character password in the Password field. A strong password must contain at least seven characters and contain at least three of the following: uppercase and lowercase letters, numerals, and punctuation. 䡲 Re-enter the password in the Confirm field. 䡲 3.
Swipe the same finger one more time to verify the template. 6. Once the fingerprint is enrolled, tap Save and OK. Editing Fingerprint Swipes To change or edit an enrolled fingerprint: 1. Tap Edit fingerprint. 2. Select the fingerprint to edit. 3. In the text box, change the name associated with this fingerprint. 4. Tap Re-enroll fingerprint to edit the fingerprint data. 5. Swipe a new fingerprint. 6.
Password Locking 2. Select Prompt if device unused for check box to Use the Password window to set a password to disable unauthorized access to the ES400S. 3. From the drop-down list, select a time value for the Note: If the device is configured to connect to a network, use a strong (difficult to figure out) password to help protect network security. Password cracking tools continue to improve and the computers used to crack passwords are more powerful than ever. 1.
Device Management The Device Management window provides quick and easy access to common settings and related options. The Device Management window is accessed by tapping anywhere on the Status Bar. Sound Profiles To edit sound profiles: 5. Tap Save. . 2. Tap next to a previously created profile to edit the profile or tap Create New to create a new profile. Note: You can only change profiles you created, not the device's default profiles. 3. Edit or enter a new name for the profile in the text box. 4.
5. For each radio, tap the name to toggle the value to On or Off. 䡲 Phone radio 䡲 Wi-Fi 䡲 Bluetooth. 5. Tap the letter(s) representing the day(s) of the week to enable the alarm. 6. From the drop-down list, select the sound that plays when the alarm starts. Tap Play to listen to the alarm sounds and tap Stop to cancel playback. 6. Scroll down to view more options. 7. Tap the option to select each feature listed and select an available option.
Tap Battery Power or External Power at the bottom of the screen to select a tab. Use the Battery Power tab to set the backlight and keylight settings when the ES400S is on battery power. Use the External Power tab to set the backlight and keylight settings when the ES400S is on external power. 䢇 Backlight - Select On Any Input to turn on the backlight upon an action or touch of the screen. Select Always On to keep the backlight on all the time.
䡲 Screen Rotation - Enables or disables screen rotation. The screen can be rotated between portrait and landscape modes automatically, depending on the physical orientation of the ES400S. For example, if the ES400S is rotated 90° counterclockwise, the display rotates counterclockwise 90° so that the screen display appears correct. About Tab Tap the About tab to view accelerometer information. 䢇 Sensor - Lists the accelerometer sensor type. 䢇 Firmware Version - Lists the firmware version.
Remap a Key to a Function 1. Press the key on the keyboard to remap. The KeyRemap application provides the ability to remap hardware keys to characters and applications. 2. Tap Remap to > Function and select a function. To open the KeyRemap application: 3. Tap OK. 䊳 Tap Start > Settings > Personal > KeyRemap. Remap a Key to a Program 1. Press the key on the keyboard to remap. 2. Tap Remap to > Program and then tap a program. 3. Tap OK and Save. Remap a Key to a Character 4.
Remap Simultaneous Keys 1. Press the first key and then the second key. For example, Press symbol appears. and then the P key. The @ 2. Tap Remap to and then remap as described previously. Editing a Remap Key 1. Tap Library. 2. Select the remapped key to edit. 3. To change the key remapping to another key, follow the instructions detailed above. To reset the remapped key to the default value, tap Reset Key. 4. Tap Yes to reset to the default state or Cancel to keep the current remap state. 5. Tap OK.
2. If there are no shortcuts, tap the shortcut bar. The available program icons appears in the scrollable window. 3. Tap an icon. It appears in an open shortcut box on the Shortcut bar. 4. Repeat for up to three more programs. 5. Tap OK or Save. To change program shortcuts: 䡲 As you add icons to the list, the icon counter increments. 4. Tap Save. To make the new list the default, tap the name of the list. To edit a customized application list: 1. Tap My Apps > Edit > View. 2.
it to a new location. Tap card. to return to the front of the Configure Cards Cards can be removed so that they do not appear on the Home screen. 1. On any card, tap to flip the card over. 2. Tap to configure the cards. 䡲 The window lists the available cards. An next to the name indicates that the card is enabled. An indicates that the card is disabled. 䡲 To view a description of a card, tap . 3. Tap the name of the card to enable or disable and then tap OK to return to the Home screen.
Delete a Location 1. Tap and scroll to the desired location. To set up a project timer: 1. Swipe left or right until you see the Time Tracker. 2. Tap X. The location is removed from the list. 2. To create a new project, tap 3. Tap Back to return to the Weather card front. 3. In the text box, enter the project name, tap +, and . then tap Save. Time Tracker 4. In the main screen, tap the project name to open The Time Tracker card is an application that keep track of time spent on projects. 5.
Sounds Use the Sounds tab to customize ring type, ring tone, and keypad tone. 1. Tap Start > Settings > Personal > Phone > Sounds. 2. Select a ring type from the Ring type drop-down list. The ring type changes the way the ES400S rings when you receive an incoming call. Regardless of the ring type selected, a dialog box appears on the display for incoming calls. 3. Select a ring tone for incoming calls from the Ring tone drop-down list. To hear a sample of the selected ring tone, tap .
3. Tap Enter and then tap OK to confirm the change Security tab. Changing a PIN Note: If you enter an incorrect PIN, the message “SIM PIN incorrect: Try again” appears. After three consecutive incorrect attempts, the SIM card is blocked. The phone does not allow you to attempt to enter your PIN again and you must obtain a PIN Unblock Key (PUK) from Sprint. 1. From the Security tab, tap Change PIN. 2. Use the dialer keypad to enter the current PIN and tap Enter. 3.
Note: Use a TSB-121 compliant cable (provided by the TTY manufacturer) to connect the TTY device to the ES400S. Set the ES400S volume to a middle level setting for proper operation. If you experience a high number of incorrect characters, adjust the volume as needed to minimize the error rate. For optimal performance, the ES400S should be at least 12 inches (30 centimeters) from the TTY device. Placing the ES400S too close to the TTY device may cause high error rates.
2D. Contacts ⽧ Adding a New Contacts Entry (page 57) ⽧ Editing a Contacts Entry (page 58) ⽧ Adding a New Group (page 59) The number of Contacts entries you can store in your device is limited only by available memory space. Each entry can contain up to nine phone numbers, three email addresses, and one Web address. Contacts names may contain up to 70 characters. 1. Tap Contacts > > Outlook Contact. ⽧ Selecting a Ringer Type for an Entry (page 60) 2. Tap Add a name, enter a name, and tap OK.
Picture to edit the image associated with the contact entry. ● Tap the My Pictures drop-down list and select images from a different location such as: My Device, My Documents, My Pictures, or Storage Card. ● Tap an image from the desired location to then apply it to the current entry. 䡲 Add more numbers to add additional phone numbers.
Office loc to add an office location to the entry. ● Work/Home fax to add a fax number to the ● ● ● ● ● ● ● ● ● ● ● ● entry’s list of available numbers. Birthday to add a birthday. Anniversary to add an anniversary. Categories to assign the entry to either a list of pre-created entries (Business, Holiday, Personal, or Seasonal) or create your own new category. Web page to associate a Web page to the entry. Spouse to associate a spouse to the entry. Children to associate children to the entry.
5. Tap OK to save the new group. Selecting a Ringer Type for an Entry Assign a ringer type to a Contacts entry so you can identify the caller by the ringer type. 1. Tap Contacts > entry name > Info tab > Set ringtone. 2. Select a ring tone from the list and tap OK to save the new ringer type. 3. Tap OK to save your changes. Assigning a Picture to an Entry Assign a picture to display each time a certain contact calls you. 1. Tap Contacts > entry name. 2.
To make the search process easier and quicker, Contacts entries can be assigned to categories such as Company. 䊳 Tap Contacts > > View By. Select one of the available category types and press to filter the current list of Contacts. 䡲 Name displays the Contact entries alphabetically by name. 䡲 Company sorts entries based on Company information. Finding Entries by Filter 䊳 Tap Contacts > > Filter. Select one of the available category types and press to filter the current list of Contacts.
Turning Wi-Fi On or Off 2E. Using Wi-Fi ⽧ Turning Wi-Fi On or Off (page 62) ⽧ Fusion Overview (page 62) ⽧ Windows Overview (page 63) ⽧ Switching Between Fusion and Windows (page 63) ⽧ Fusion Setup (page 63) ⽧ Windows Wi-Fi Setup (page 64) Your ES400S lets you connect to available Wi-Fi networks (WLANs) to access data features such as email and Web browsing without using a cellular network.
To access the on-device Fusion Help tap, Status Bar > > Help. Windows Overview The Windows Wi-Fi management program, Microsoft's Wireless Zero Config, lets you dynamically select wireless networks to connect to based on your preferences and various default settings. Switching Between Fusion and Windows 1. Tap Status Bar > > Options. 2. Select WLAN Management from the drop-down list. 3. Select either the Fusion Manages WLAN or Windows Manages WLAN radio button. 4. Tap Save > OK. 5. Reboot your device.
4. In the ESSID text box enter the network name and tap Next. 5. In the Operating Mode drop-down list, select Infrastructure and tap Next. Tip: In place of steps 1-5 above, you can tap Status Bar > Fusion > Find WLANs. From the list of available networks, tap and hold a network name and then select Create profile. Enter or edit the profile name and tap Next twice. The ESSID and Operating Mode fields will automatically be filled.
2. The ES400S searches for wireless networks in the area and displays them in the window. 3. Tap a network name. 4. In the Connects to drop-own list, select either The Internet or Work. Using WLAN 5. Check the This is a hidden network checkbox if the network is a hidden network. 6. Tap Next. 7. In the Authentication drop-down list, select the authentication type. 8. In the Data Encryption drop-down list, select the data encryption type. 9.
2F. Synchronizing With Your Computer ⽧ Synchronization (page 66) ⽧ Installing the Sync Software (page 67) ⽧ ES400S Setup (page 67) ⽧ Setting Up a Sync Connection on Your Computer (page 67) ⽧ Synchronization With the ES400S (page 68) Synchronization Synchronization lets you manage information between your ES400S and your computer so that changes made either on your ES400S or on your computer appear in both places.
To download and install either Microsoft ActiveSync (for Windows XP) or Windows Mobile Device Center (for Windows Vista and Windows 7), visit www.windowsphone.com/getstarted and follow the instructions for your computer. ES400S Setup Note: Microsoft recommends installing the sync software on your computer before connecting the ES400S. The ES400S can be set up to communicate with a USB connection. The ES400S communication settings must be set to match the communication settings used with ActiveSync. 1.
3. Select Allow USB connections and adjust any additional settings as needed. 4. Click OK to save your settings. Synchronization With the ES400S Note: When the ES400S is connected to your computer and a sync connection is made, the Wi-Fi radio (if applicable) is disabled. This is a Microsoft security feature to prevent connection to two networks at the same time. To synchronize with the ES400S: 1. Connect your ES400S to your computer using the provided USB cable. 2.
⽧ Taking Pictures (page 69) ⽧ Camera Settings (page 70) ⽧ Recording Videos (page 73) To take a picture: 1. Press the Camera button on the lower-right side of the ES400S to launch the camera. ⽧ Video Settings (page 73) 2. Point the ES400S at the subject. ⽧ Viewing Pictures and Videos (page 75) 3. Press the Camera button on the side of the ⽧ Digital Camera Scanning (page 79) Use the Camera application to take photos and record videos.
5. Press the Camera button on the side of the ES400S. The ES400S takes the picture and displays two alignment targets on the screen. 6. Slowly move the ES400S to the right until the two alignment targets overlap and turn green. When they turn green, the ES400S automatically takes another picture. Size Quality Focus GPS Location Time Stamp Timer Close 7. Continue until five pictures are taken. The ES400S stitches the five pictures together and stores a panorama picture in memory.
Camera Menu Options Panorama Tap the Menu icon to display additional camera options. Panorama allows you to stitch multiple captures together to form one wider image. The stitching is done on the camera at the time of capture. From the camera menu screen, tap Size/Quality to set picture size and quality. Select one of the three yellow Size levels to set the size of the image. The image can be set to three sizes: 䢇 1.3 Megapixels (1280 pixels X 1024 pixels) 䢇 2 Megapixels (1600 pixels x 1200 pixels) 䢇 3.
Tip: In both preview mode and edit mode, you can press the Camera button to return to camera mode. 䢇 䢇 72 Comment prompt turns on reminders that comments have not been added to a particular photo or group of photos. There are two types of prompt settings available to you, After Each Photo and When Exiting. 䡲 If After Each Photo is enabled, in the Quick Review and the Image Viewer a prompt is displayed in the information bar atop of the image.
Recording Videos To launch the video camera: 1. Press the Camera button located on the lower-right side of the ES400S. Size Format Time Stamp Close 2. Tap the screen to display the Status and Control bars, and then tap the video icon to switch to video mode. 3. To begin recording, press the nav pad. To stop recording, press the nav pad again. Video Settings Opens the Video Menu Toggles the Close-up Light Toggle between Camera or Video Camera Tap the screen to display the Status bar and Control bar.
Video Menu Options Tap the Menu icon to display additional video options. Quality Tap Quality and select a video resolution option. 䢇 QCIF - Quarter Common Intermediate Format produces the smallest file size. The resolution is 144x176. 䢇 QVGA - Quarter-VGA produces an intermediate file size, with a resolution of 320x240 or 240x320. QVGA is the most common resolution for phone video captures. 䢇 VGA - Video Graphics Array produces the highest quality video with the largest file sizes.
Viewing Pictures and Videos Select Mode Use the Gallery application to view pictures and videos stored on the ES400S. Allows you to select one or more thumbnails from within the Gallery. Once selected, the menu options change to reflect actions that can be performed on pictures or videos. The default view for the gallery displays the thumbnails by date. To view more thumbnails, slide the display to the left. Tip: You can also view your pictures and videos through the Pictures & Videos app.
䢇 䢇 Enter the email address of the recipient and then tap Send. 䡲 Select Via MMS to send the selected items through MMS messaging. An MMS messaging window appears. See “Multimedia Messaging (MMS)” on page 119 for information on creating an MMS message. Move to album to move the selected items to another album. From the list, select the album to move the items to. The items are automatically moved to the new album. Delete to delete the selected items from the memory. Tap Delete again to confirm.
Audio Commenting You can add an audio recording to the image. 1. Tap the screen to display the Information bar and then tap . 2. Tap the record button. Speak into the microphone. Tap the end button when done. 3. Tap the play button to listen to the recorded audio. Tap the delete button to delete the audio recording. 4. Tap Save to add the audio recording to the image or tap Cancel to discard the recording. View or Edit Image Information 1. Tap the screen to display the Information bar and then tap .
䡲 Add suffix to - This feature allows you to attach a suffix to the image filename of either the unmarked original or to the new image with the annotation marks on it. Marked is the default. 䡲 Suffix Field - Allows you to customize the suffix that is added to either the marked or original image. Video Viewer To view a video, tap a video thumbnail in the Gallery. The video opens in the Video Viewer.
Digital Camera Scanning 3. Point the camera lens on the back of the ES400S The ES400S offers data capture using the color digital camera. It uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its memory, and executes state-of-the-art software decoding algorithms to extract the data from the image. 4. Press and hold 1. Enable DataWedge. Note: When DataWedge is enabled, the Camera button on the right-side of the ES400S functions just like the Scan button.
Enabling Bluetooth 2H. Bluetooth 1. Tap Status Bar > Power & Radio. 2. Tap Bluetooth to turn Bluetooth on. Disabling Bluetooth ⽧ Turning Bluetooth On and Off (page 80) ⽧ Pairing Bluetooth Devices (page 81) 1. Tap Status Bar > ⽧ Available Services (page 82) 2. Tap Bluetooth to turn Bluetooth off. ⽧ Bluetooth Technical Information (page 89) Turning Bluetooth On and Off Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane).
ES400S and another Bluetooth device and there is no data activity, the ES400S will timeout. However, if you press the Power button on the ES400S, the ES400S will enter sleep mode (except when on a call). Upon receiving data from a remote Bluetooth device, (for example, a headset redial or Bluetooth scanner sending data to the ES400S), the ES400S will wake from sleep mode. Wake When the ES400S wakes, Bluetooth turns on if it was on prior to sleep mode.
device, you shouldn’t have to do anything on the other device.) 9. When the connection is complete, tap Done or tap Advanced to display a list of matching and supported services on the device. 10. Select the services you want to use and tap Save. The services on the new devices have to be selected or else the pairing won’t include those services, even though the devices are paired. If services are not selected, you will be continually reprompted for the passcode from the device. 11.
(10 meters) of one another. 3. Tap My Apps > File Explorer. 4. Navigate to the file to transfer. 5. Tap and hold on the filename until the pop-up menu appears. 6. Select Beam File. The ES400S searches for 5. Tap and hold on the contact until the pop-up menu appears. Bluetooth 2. Ensure that the two devices are within 30 feet 6. Select Send Contact > Beam. The ES400S searches for Bluetooth devices in the area. 7. Tap Tap to send next to the Bluetooth device to send the file to.
5. In the Network Connection list, select the connection type and tap Connect. 6. On the computer or laptop, set up a Bluetooth PAN with your device. 䡲 Select Start > Control Panel > Network Connections. 䡲 Under Personal Area Network, select Bluetooth Network Connection. 䡲 Right-click on Bluetooth Network Connection and select View Bluetooth network devices. 䡲 In the Bluetooth Personal Area Network Devices window select your device. 䡲 Click Connect. The computer connects to the device via Bluetooth.
Bluetooth devices in the area. 4. Tap Add new device. The ES400S begins searching for discoverable Bluetooth devices in the area. 5. Select the headset name and tap Next. 5. Select a device from the list and tap Next. 6. If a passcode window appears, enter the headset’s Note: If Smart-pairing is configured and the device is passcode. 7. Tap Next. The ES400S connects to the headset. Refer to the headset user guide for instructions on communicating with a Bluetooth device.
Syncing Using Bluetooth Use the wireless Bluetooth serial port connection for syncing just as you would a physical USB cable connection. You must configure the application that will use the connection to the correct serial port. To set up a Bluetooth sync connection: Before setting up a Bluetooth ActiveSync connection, configure the Bluetooth function of your device. Note: For additional security, disable network bridging on the 5.
15. To disconnect the ActiveSync connection, tap the ActiveSync icon on the Today screen. 16. Tap Disconnect. Phone Book Access Profile Services Phone Book Access profile (PBAP) is used to synchronize contacts between a remote device and the ES400S. To establish an PBAP synchronization: 1. Ensure that Bluetooth is enabled and discoverable on both devices. 2. Ensure that the two devices are within 30 feet (10 meters) of one another. 3. Tap Start > Settings > Bluetooth > Devices. 4. Tap Add New Device.
1. Ensure the ES400S is discoverable and connectable. 2. On the PC or laptop, set up Bluetooth according to the manufacturer’s instructions. 3. On the PC or laptop Bluetooth software, search for the ES400S and select the Dial-up Networking service. 4. Using dial-up software on the PC or laptop, connect to the ES400S. 5. The ES400S phone function dials the ISP number and connects to the ISP. 6. To verify, on the PC or laptop, launch Internet Explorer and open a website.
meters) of one another. 4. Tap Start > Settings > Bluetooth > Devices. 5. Tap Add new device. The ES400S begins searching for discoverable Bluetooth devices in the area. 6. Select a stereo headset from the list and then tap Next. Refer to the device’s user guide for more information. Note: If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter Passcode window does not appear. 7. Tap Connect. The ES400S connects to the stereo headset.
䢇 䢇 䢇 䢇 Channel Classification - A method of detecting an interference on a channel-by-channel basis, or predefined channel mask. Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network. Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels. Channel Maintenance - A method for periodically reevaluating the channels. When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.
䢇 Recommendations are: 䢇 Perform pairing in a secure environment 䢇 Keep PIN codes private and don't store the PIN codes in the ES400S 䢇 Implement application-level security. 䢇 The Microsoft stack supports Smart-pairing. For detailed information, refer to the Microsoft MSDN.
WARNING: When using the ES400S in a vehicle, it is the 2I. GPS ⽧ GPS Software Installation (page 92) ⽧ ES400S GPS Setup (page 93) ⽧ GPS Operation (page 93) ⽧ Assisted GPS (page 94) The ES400S includes Global Positioning System (GPS) technology. GPS technology is based on a worldwide system of GPS satellites orbiting the earth that continuously transmit digital radio signals.
ES400S GPS Setup The GPS-enabled ES400S automatically manages access to the GPS receiver to allow multiple programs to simultaneously access GPS data. Note: When using a GPS navigation application, ensure that the ES400S does not go into sleep mode. If the ES400S enters sleep mode then the power to the GPS radio is removed. Upon waking, the GPS receiver must reacquire a valid GPS signal, resulting in a a delay of positional information. By default, the ES400S has the following settings: 2.
Note: Anytime you are using GPS on the ES400S and you receive a phone call, the audio on the GPS navigation software is muted until you finish the call. Losing the GPS Signal While in a Vehicle GPS performance on the ES400S may be affected if the vehicle has thermal glass windows and windshields, which can block the ES400S from receiving a GPS signal from satellites. To improve GPS signal strength, place the ES400S where there is a clear view of the sky.
Using Voice Commander To launch Voice Commander: 䊳 ⽧ Using Voice Commander (page 95) ⽧ Voice Commander Settings (page 100) Voice Commander is a speech dialog system that lets you use your voice to communicate seamlessly with the ES400S. You can make phone calls, look up contact information, launch programs or check calendars. Voice Commander contains the following features: 䢇 Eyes-free and hands-free voice command and control. 䢇 Speaker-independent speech recognition technology.
3. Say “Home.” The ES400S responds with “Dialing.” Call To call a contact by name: 1. Launch Voice Commander. The ES400S responds with “Say command.” 2. Say “Call Michael Archer.” System responds with “Call Michael Archer work, is it correct?” 3. Say “Yes.” ES400S responds with “Dialing.” To call a contact by name and number type. 1. Launch Voice Commander. The ES400S responds with “Say command.” 2. Say “Call Mary Smith at home.” The ES400S responds with “Call Mary Smith home, is it correct?” 3.
To look up contact information: 1. Launch Voice Commander. The ES400S responds with “Say command.” 2. Say “Find Mary Smith.” The ES400S responds with “Mary Smith home 0229109088." To look up a specific number: 1. Launch Voice Commander. The ES400S responds with “Say command.” 2. Say “Find Michael Archer at work.” The ES400S responds with “Michael Archer, work, 0229109088." Redial To redial a previous number: 1. Launch Voice Commander. The ES400S responds with “Say command.” 2. Say “Redial.
2. Say “Today's appointments.” The ES400S responds with “You have 3 appointments.” Note: You can say Previous, Next, Repeat, or Abort to control SMS reading. 3. If you remapped the programmable button to Voice Commander, press the programmable button during calendar reading. The ES400S responds with “Please say Previous, Next, Repeat, or Abort.” 4. Say “Next.” The ES400S reads the next appointment. Read To read a text message or an email message: 1. Launch Voice Commander.
To play a specific music file: 1. Launch Voice Commander. The ES400S responds with “Say command.” 2. Say “Play The Moment.” The ES400S responds with “The Moment.” 3. Windows Media starts to play “The Moment.” To play all music files: 1. Launch Voice Commander. The ES400S responds with “Say command.” 2. Say “Play music.” The ES400S responds with “Play music.” 3. Windows Media starts to play all music files. To pay a different music file during playing of another: 1. Launch Voice Commander.
2. Say “What can I say.” The help file displays. (You can also tap Menu > Help to open the help file.) Goodbye 䢇 䢇 Digit Trainer Advanced Settings. 䊳 To configure Voice Commander setting tap Start > Settings > Personal > Voice Commander Settings. To exit the Voice Commander application: 1. Say “Goodbye.” The ES400S responds with “Goodbye.” 2. Voice Commander application terminates. Voice Commander can be also terminated manually by tapping Menu > Exit.
Note: You can rebuild the voice tag by tapping the Voice Tag icon again. Tap the Play button to hear the pronunciation of a contact. You can delete the voice tag by tapping the Delete button. Voice Tag You can record a voice tag for selected contacts to enhance usability and accuracy. An icon indicates that the voice tag is built. To record a voice tag: 1. Select a contact. 2. Tap the Voice Tag icon. 3. After the beep, say the contacts name or nickname. For example: “The Boss.” 4.
Voice Tag Music Settings You can record a voice tag for selected applications to enhance usability and accuracy. An icon indicates that the voice tag is built. The Music tab lists all the music files found on the ES400S. When a media file is downloaded, the Voice Commander automatically updates the recognition database. To record a voice tag: 1. Select an application. 2. Tap the Voice Tag icon. 3. After the beep, say the application name. For example: “File Explorer.” 4.
example: “Drive.” 4. After the second beep, repeat it. 5. The Voice Commander builds the recorded voice tag. 6. The Voice Commander plays back the recorded voice tag to confirm the voice tag has been created successfully, and a voice tag icon appears to the right of the music file name. Note: You can rebuild the voice tag by tapping the Voice Tag icon again. You can delete the voice tag by tapping the Delete button.
Digit Setting Settings Use the Digit Setting tab to set valid phone number lengths to improve digit recognition accuracy. You can change the default settings based on the local telecom requirement. You can also select the No constraint checkbox to disable this limitation, though with the trade off of increased errors caused by surrounding noises. Note: The maximum phone number length is 18 digits. Advanced Settings Use the Advanced Settings tab to set the voice recognition sensitivity.
2K. Maintenance and Troubleshooting Note: Follow proper ESD precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded. To replace the microSD card: ⽧ Replacing the microSD Card (page 105) ⽧ Maintaining the ES400S (page 106) ⽧ Battery Safety Guidelines (page 107) ⽧ Cleaning (page 108) ⽧ Troubleshooting (page 111) 1. Remove the battery cover and battery. 2.
7. Insert the microSD card into the holder. 8. Close the microSD card holder. 9. Slide the microSD card holder to the left to lock. 10. Close the SIM holder and slide down to lock into place and then install the battery. 106 2K. Maintenance and Troubleshooting Maintaining the ES400S For trouble-free service, observe the following tips when using the ES400S: 䢇 Do not scratch the screen of the ES400S.
Periodically replace the rechargeable battery to ensure maximum battery life and product performance. Battery life depends on individual usage patterns. Battery Safety Guidelines 䢇 䢇 䢇 䢇 䢇 The area in which the units are charged should be clear of debris and combustible materials or chemicals. Particular care should be taken where the device is charged in a non commercial environment. Follow battery usage, storage, and charging guidelines found in this user guide.
䢇 䢇 䢇 䢇 䢇 Battery usage by children should be supervised. Please follow local regulations to properly dispose of used re-chargeable batteries. Do not dispose of batteries in fire. In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice. If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange for inspection.
Camera Window Wipe the camera window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses. Interface Connector 1. Remove the battery from ES400S. 2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol. 3. Rub the cotton portion of the cotton tipped applicator back-and-forth across the interface connector on the back of the ES400S. Do not leave any cotton residue on the connector. 4. Repeat at least three times. 5.
6. Use a dry cotton tipped applicator and repeat steps 3 through 5. 7. Spray compressed air on the contact area by pointing the tube/nozzle about ½ inch away from the surface. CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face. 8. Inspect the area for any grease or dirt, repeat if required. 9. Replace the battery in the ES400S.
Troubleshooting ES400S General Battery did not charge. Cannot see characters on display. Cause Solution Battery not charged. Charge or replace the battery in the ES400S. Battery not installed properly. Install the battery properly. See “Install the Battery” on page 2. System crash. Perform a reboot. See “Resetting the ES400S” on page 31. Battery failed. Replace battery. If the ES400S still does not operate, perform a reboot. See “Resetting the ES400S” on page 31. No power to cradle or cable.
Problem Solution Replace the ES400S into the cradle, or reattach the USB Rapid Charging cable and re-transmit. Communication software was incorrectly installed or configured. Perform setup. See “2F. Synchronizing With Your Computer” on page 66. No sound. Volume setting is low or turned off. Adjust the volume. See “Adjusting Volume” on page 26. ES400S shuts off. ES400S is inactive. The ES400S turns off after a period of inactivity. See “Power & Radio” on page 24 for more information.
Cause Solution Too many files stored on the ES400S. Delete unused memos and records. If necessary, save these records on the host computer (or use an microSD card for additional memory). Too many applications installed on the ES400S. Remove user-installed applications on the ES400S to recover memory. Tap Start > Settings > System > Remove Programs. Select the unused program and tap Remove. Camera application does not launch. DataWedge application running. Stop DataWedge application.
Bluetooth Connection Problem ES400S cannot find any Bluetooth devices nearby. When trying to connect a Bluetooth phone and ES400S, the phone thinks a previously paired ES400S is used. 114 Cause Solution Too far from other Bluetooth devices. Move closer to the other Bluetooth device(s), within a range of 10 meters. The Bluetooth device(s) nearby are not turned on. Turn on the Bluetooth device(s) to find. The Bluetooth device(s) are not in discoverable mode.
Section 3 Sprint Service
3A. Sprint Service: The Basics Always use a password to protect against unauthorized access. 1. Press and hold 1 or press and then tap and hold 1 on the phone keypad. 2.
Network, you may not receive notification of new voicemail messages. Sprint recommends that you periodically check your voicemail by dialing your 10digit wireless phone number. When your voicemail answers, press and enter your password. Roaming rates apply when you access voicemail while roaming off the Nationwide Sprint Network. Your phone accepts messages even when it is turned off. However, your phone notifies you of new messages only when it is turned on and you are in a Sprint service area.
2. Tap > New > SMS. 3. Tap To: 䡲 To read a text message: Select a recipient from your Contacts. (Qualifying Contacts entries must contain a wireless phone number or an email address.) 4. Tap Next when you have finished entering recipients. 5. Enter a message or use the preset messages. To type a message, use your keyboard to enter your message. 䡲 To use a preset message, tap > My Text, and then select a message. 䡲 6. Review your message.
. A window appears with a list of contacts. Select one or more contacts and then tap Done. To clear your messages inbox: 1. From the Text Messages page, tap > Tools > Clear “Text Messages.” 2. Tap Yes. 4. Tap to add a subject for the message. Enter the subject text in the window and then tap Done. 5. Tap in the text window to enter a text message. A To empty your deleted messages: 1. From the Text Messages page, tap > Tools > Empty Deleted Items. 2. Tap Yes.
12. After all of the items are attached to the message, tap Send. 䊳 Caller ID 1. Press and then tap * 6 7 on the phone keypad. 2. Enter the number you want to call. . To permanently block your number, call Sprint Customer Service. Call Waiting When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available and you are in digital mode).
Call Forwarding Note: You are charged a higher rate for calls you have forwarded. Sprint Service If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Roaming Roaming Icon Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off.
Checking for Voicemail Messages While Roaming When you are roaming off the Nationwide Sprint Network, you may not receive on-phone notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time. 1. Press , dial your area code and phone number, and press . 2. Enter your password at the prompt and follow the voice prompts.
Voice dialing and speed dialing are not available when you are roaming with Call Guard enabled. To place roaming calls with Call Guard on: 1. From standby mode, dial the area code and phone number and press . 2. Select Roam Call. off the Nationwide Sprint Network and try to use data services such as messaging. Note: Data Roam Guard is turned off by default on your phone. To set your Data Roam Guard notification: 1. Tap Start > Settings > System > Roaming. 2. Under Data Roam Guard, select an option.
Data Connection Status and Indicators 3B. Web and Data Services ⽧ Getting Started With Data Services (page 124) ⽧ Navigating the Web (page 125) ⽧ Email (page 128) ⽧ Sprint Navigation (page 134) Getting Started With Data Services With your Sprint service, you are ready to start enjoying the advantages of data services. This section will help you learn the basics of using your data services, including launching a data connection and navigating the Web with your phone.
2. Tap an icon to perform its action: 䡲 Favorites ( ) allows you to access and manage your bookmarks. 䡲 Onscreen Keyboard ( ) displays an onscreen keyboard. 䡲 Menu ( ) displays browser settings and additional options. 䡲 Navigating the Web Using the Web Toolbar By default, your Web pages are displayed in a full screen mode (to maximize the visibility of the online content.) To access some of the browser functions, you must first launch the Web Toolbar. 1. Tap to reveal the Web Toolbar.
2. Tap the Address field at the top of the page. Selecting 䡲 To select onscreen items: 䊳 Tap the onscreen item. Links, which are displayed as underlined text, allow you to jump to Web pages, select special functions, or even place phone calls. and use your keyboard to adjust the Name and Address (URL) fields. To go back one page: 3. Tap the Folder field to select a location for this new to reveal the Web Toolbar. . browser’s Favorites page. Repeat these steps for additional bookmarks.
Opening the Browser Menu to reveal the Web Toolbar. 2. Tap 䢇 to display the browser menu. Options available under the browser menu include: 䢇 Home Page. Returns the browser to the home page. 䢇 History. Keeps a list of links to your most recently visited sites. To navigate to a site, highlight it and tap Open, or tap the entry from the list. 䢇 Forward. Returns you to a previously viewed page (after having used ). 䢇 Refresh. Reloads the current Web page. 䢇 View.
Email Note: If you have multiple email accounts, you must configure each account with its own settings. Email Overview Your device’s Email application lets you access and manage multiple email accounts simultaneously in one convenient location. If you want to send and receive email messages through an ISP (Internet Service Provider) account, or if you wish to use your device to access your corporate email through a VPN (Virtual Private Network), you will first need to set up an IMAP or POP account.
To prevent other users from viewing your email, tap the check box next to Save password to remove the checkmark and deactivate the feature. 4. Tap Next to continue. 5. Tap the Try to get e-mail settings automatically from the Internet box to place a checkmark in the box. Note: For some common email types, your device will automatically detect and configure the email settings without performing this step.
Manual Email Setup Required IMAP and POP Account Information If the Automatic configuration was unsuccessful, or if you need to access an account using a VPN server connection, contact your ISP (Internet Service Provider) or network administrator for the following information and enter it manually: 䢇 Account type (IMAP4 or POP3) 䢇 Incoming and Outgoing Mail Server Names 䢇 User name and Password 䢇 Domain Name 䢇 Special Security Settings (if used) For more information about configuring email accounts, go to:
8. Tap the Account display name field and update the System Administrator for detailed server requirements.) 䡲 This name appears within the list of available email accounts within the E-mail field on the Today screen and E-mail page. for outgoing mail as well as for incoming mail (can only be selected if the Outgoing server requires authentication box is checked). 9. Tap Next. 10. Tap the Incoming mail server field and use the keyboard to update the server information. 11.
Accessing Email Editing an Email Account Using Email on your device is even easier than using multiple email accounts on your computer. Launch the application for instant access to all your accounts. To edit general email settings: 1. Tap My Apps > E-mail and select an account. – or – From the Today screen, tap the email icon and then scroll right or left to display a specific inbox. 2. Use your keyboard and navigation keys to read, manage, and reply to your email messages.
setting on this page to check or uncheck the option. 䡲 Require SSL for Incoming e-mail to enable SSL encryption of incoming email (if supported by the mail server). 䡲 Require SSL for Outgoing e-mail to enable SSL encryption of outgoing email (if supported by the mail server). 䡲 Network connection field to select a firewall connection setting. Select either The Internet (open: no firewall), Work (behind a firewall) or a data connection. 11. When you have finished making changes, tap Done and then tap Next.
To change download size settings: 1. Follow steps 1 - 3 from “Editing an Email Account” on page 132. 2. Tap Download Size Settings. 3. Tap an onscreen field and change any settings you wish. Tap an option to select it. Message format to view your email messages as either HTML or plain text documents. 䡲 Message download limit to limit the size of files attached to email messages. 䡲 4. Tap Done twice to return to the email options page.
2. Follow the onscreen instructions to install the application on the phone. Registering Sprint Navigation Before you can use Sprint Navigation, your phone and service must be registered. 䡲 Share & More provides access to additional services such as Record Location, My Stuff, and Preferences. Note: For more information about Sprint Navigation, visit www.sprint.com/navigation. Web and Data 1. Tap Start > Sprint Navigation. 2.
3C. Sprint Worldwide Wireless Service ⽧ Getting Started With Sprint Worldwide Wireless Service (page 136) ⽧ Using Your Device While Traveling (page 138) ⽧ Retrieving Voicemail Messages (page 140) ⽧ International Data Roaming (page 140) ⽧ Using Your SIM Card’s PhoneBook (page 141) ⽧ Setting GSM Services Options (page 142) ⽧ Contacting Sprint (page 144) Your device allows you to roam throughout the world using CDMA, GSM, and UMTS networks.
䊳 Call Sprint Worldwide Customer Support at 1-888-226-7212, option 2. Your SIM Card Your device comes with a pre-installed SIM (Subscriber Identity Module) card to support roaming on compatible GSM and UMTS networks. The SIM card must be installed and then enabled for international wireless service prior to its initial use (outside of the United States). Note: Your SIM card should be pre-installed. If you need to 5. Close the SIM card holder and slide down to lock into place.
Using Your Device While Traveling Your device is designed to enter global roaming mode automatically when you enable your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA, GSM, or UMTS network when you travel. Upon arriving in a country with CDMA voice and GSM voice and data coverage, you must change the device to GSM/UMTS First mode to be able to access data services.
When traveling on international GSM networks in GSM mode, you can place calls to emergency services by dialing 112. Please note that dialing 112 works in many but not all countries. Please contact local sources for emergency numbers in your destination(s). 䊳 Press and then press 1 1 2 . automatically be dialed, followed by the country code, city or area code, and the phone number.) Direct Dialing To place an international call by dialing direct: 1.
2. Press 1 to insert the U.S. country code, and then 3. When you hear the voice greeting, press * and enter your password, followed by #. enter the area code and number. 3. Press to place the call. Calling Other Countries 1. Press and hold 0 to display the “+” symbol. The “+” symbol automatically inserts the exit code for the country from which you are calling. 2. Enter the country code of the number you are calling. 3.
device to GSM/UMTS First mode to be able to access data services. important to save that information to your device’s onboard memory. Selecting a specific carrier is necessary only for providers on the GSM network. If you set your device to GSM/UMTS First mode while traveling, you will need to set the device back to CDMA First mode when you return home or to a country where CDMA service is available. Visit www.sprint.com/sww for a list of services available for each country.
To copy a Contacts entry to your SIM PhoneBook: Setting GSM Services Options 1. Tap Contacts. 2. Highlight an entry. 3. Tap Menu > Copy Contact > To SIM. 䡲 To SIM to copy the entry from your device to your SIM card. Note that only the name and number will be saved to the card. 䡲 To Contacts to copy the entry from your SIM card to your device's onboard memory.
4. Follow the onscreen instructions. Get Settings. Caller ID 4. Follow the onscreen instructions. To enable or disable Caller ID: > > Services. Call Waiting Call Waiting in GSM mode must first be activated prior to its use. To use Call Waiting internationally: 2. Tap the GSM Services tab. 1. Press 3. Scroll down the list, tap Caller ID and tap 2. Tap the GSM Services tab. Get Settings. Get Settings. 4. Follow the onscreen instructions.
4. Select the Voicemail number field. The number to call your voicemail is then displayed. 5. If instructed by a Sprint representative to change the number, press and hold to delete the current number and then enter a new number and press OK. Note: The voicemail access number is automatically set up when you receive your device. You will probably not need to change it unless otherwise instructed by a Sprint representative. Fixed Dialing Fixed Dialing in GSM mode must first be activated prior to its use.
From Landline Phone Caribbean (Anguila, Barbados, Cayman Islands, and Dominica) 1-888-226-7212 France 0800-903200 Germany 0800-80-0951 Italy 800-787-986 Mexico 001-877-294-9003 Trinidad and Tobago 1-800-201-7545 United Kingdom 0808-234-6616 Sprint Worldwide Country Note: This toll-free service is available at ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. 3C.
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Section 4 Safety and Warranty Information
4A.
Underwriters Laboratories Inc. (UL) has not tested the performance or reliability of the Global Positioning System (GPS) hardware, operating software or other aspects of this product. UL has only tested for fire, shock or casualties as outlined in UL’s Standard(s) for Safety for Information Technology Equipment, UL60950-1. UL Certification does not cover the performance or reliability of the GPS hardware and GPS operating software.
Ad-Hoc Operation Ad-Hoc operation is limited to Channels 36-48 (51505250 MHz). Use of this band is restricted to Indoor Use Only, any other use will make the operation of this device illegal. Health and Safety Recommendations Ergonomic Recommendations Frequency of Operation – FCC and IC Caution: In order to avoid or minimize the potential risk of ergonomic injury follow the recommendations below.
䢇 䢇 Provide a suitable working environment Improve work procedures Alternate hands whenever possible when performing a repetitive task. Vehicle Installation RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles (including safety systems). Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. An air bag inflates with great force.
traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous. 4. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan calls when your car will be stationary. If you need to make a call while moving, dial only a few numbers, check the road and your mirrors, then continue. 5. Do not engage in stressful or emotional conversations that may be distracting.
Safety in Aircraft Switch off your wireless device whenever you are instructed to do so by airport or airline staff. If your device offers a 'flight mode' or similar feature, consult airline staff as to its use in flight. Safety in Hospitals Wireless devices transmit radio frequency energy and may affect medical electrical equipment. recommendations are consistent with independent research and recommendations by Wireless Technology Research.
Only operate the device in accordance with the instructions supplied. International The device complies with internationally recognized standards covering human exposure to electromagnetic fields from radio devices. For information on “International” human exposure to electromagnetic fields refer to the Motorola Declaration of Conformity (DoC) at http://www.motorola.com/doc. Europe Handheld Devices This device was tested for typical body-worn operation.
Use only a Motorola/Symbol approved power supply output rated 5 VDC and minimum 1.2A. The power supply shall be Listed to UL/CSA 60950-1; and certified to IEC60950-1 and EN60950-1 with SELV outputs. Use of alternative power supply will invalidate any approval given to this device and may be dangerous.
For more information on Motorola batteries, please visit: http://mysymbolcare.symbol.com/battery/batbasics1.html Caution: Risk of explosion if battery is replaced by an 䢇 incorrect type. Dispose of batteries according to instructions. Battery Safety Guidelines 䢇 䢇 䢇 䢇 䢇 156 The area in which the units are charged should be clear of debris and combustible materials or chemicals. Particular care should be taken where the device is charged in a non commercial environment.
䢇 䢇 䢇 䢇 䢇 䢇 Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer. Battery usage by children should be supervised. Please follow local regulations to promptly dispose of used re-chargeable batteries. Do not dispose of batteries in fire. Seek medical advice immediately if a battery has been swallowed.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device.
䢇 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help. Radio Transmitters (Part 15) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
䢇 䢇 䢇 Maximum radiated transmit power of 100 mW EIRP in the frequency range 2.400 - 2.4835 GHz France, outside usage is restricted to 2.4 - 2.454 GHz. Italy requires a user license for outside usage. Nota: “A marca de certificação se aplica ao Transceptor, modelo ES405B. Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
低功率電波輻射性電機管理辦法 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使 用者均不得擅自變更頻率、加大功率或變更原設計之特性及功 能。 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發 現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使 用。 前項合法通信，指依電信規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射 性電機設備之干擾。 在 5.25-5.35 秭赫頻帶內操作之無線資訊傳輸設備，限於室內使 用。 Waste Electrical and Electronic Equipment (WEEE) For EU Customers: All products at the end of their life must be returned to Motorola for recycling. For information on how to return product, please go to: http://www.motorola.com/recycling/weee.
for this software, unless other terms accompany those items. If so, those terms apply. As described below, using some features also operates as your consent to the transmission of certain standard computer information for Internet-based services. By using the software, including use on this device, you accept these terms. If you do not accept them, do not use the device or software. Instead, contact Company to determine its return policy for a refund or credit.
d.Phone Functionality. If the device software includes phone functionality, all or certain portions of the device software may be inoperable if you do not have and maintain a service account with a wireless telecommunication carrier (“Mobile Operator”), or if the Mobile Operator’s network is not operating or configured to operate with the device. 3. SCOPE OF LICENSE. The software is licensed, not sold. This agreement only gives you some rights to use the software.
Microsoft or service provider computer systems over the Internet. In some cases, you will not receive a separate notice when they connect. You may switch off some of these features or not use them. For more information about these features, visit http://go.microsoft.com/fwlink/?LinkId=81931. By using these features, you consent to the transmission of this information. Microsoft does not use the information to identify or contact you. Device Information.
5. NOTICES ABOUT THE MPEG-4 VISUAL STANDARD. The software may include MPEG-4 visual decoding technology. This technology is a format for data compression of video information. MPEG LA, L.L.C.
11. BACKUP COPY. You may make one backup copy of the software. You may use it only to reinstall the software on the device. 12. PROOF OF LICENSE. If you acquired the software on the device, or on a disc or other media, a genuine Certificate of Authenticity label with a genuine copy of the software identifies licensed software. To be valid, this label must be affixed to the device, or included on or in Company’s software packaging. If you receive the label separately, it is not valid.
䢇 anything related to the software, services, content (including code) on third party internet sites, or third party programs, and claims for breach of contract, breach of warranty, guarantee or condition, strict liability, negligence, or other tort to the extent permitted by applicable law. It also applies even if Microsoft should have been aware of the possibility of the damages.
an e-mail containing a link directing you to a Motorola Web site to download the appropriate software. Owner’s Record The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: ES400S Serial No.: 168 4A.
Manufacturer’s Warranty 4B. Manufacturer’s Warranty ⽧ For the complete Motorola hardware product warranty statement, go to: http://www.motorola.com/enterprisemobility/ warranty. Manufacturer’s Warranty (page 169) Your phone has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section. For information regarding the terms and conditions of service for your phone, please visit www.
Index Numerics 3-Way Calling 120 A Accelerometer 39, 47 Activation 4 ActiveSync 20, 67, 68 Adjusting Audio Volume 35 Adobe Reader 22 Airbeam Client 20 Alarms 20, 25 Answering a Call 34 B Backlight & Keylight 39 Bar Code Scanning 79 Battery Charging 26 Installing 2, 137 Safety Guidelines 107 Status 28 170 Index Battery Cover 12 Battery Icon 17, 28 Bing 20 Bluetooth Headset 35 Pairing Devices 81 Security 90 Sleep Mode 80 Turning Off 80 Turning On 80 Broadcast Channels 55 Settings 70 Cards 18 Re-ordering 51
G E Email 21 Accessing 132 Set Up 128 Emergency Calling 14, 139 External GPS Settings 40 F File Explorer 21 Finger Scrolling 15 Fingerprint Reader 11 Fusion 25, 62 Fusion Setup 63 I Games 21 Getting Started 21 Google Mobile Apps 21 GPS 92 Assisted GPS 94 Operation 93 Setup 93 GPS Assist Settings 38 GPS Navigation 134 GSM Mode 138 Settings 142 GSM/UMTS Networks 138 H Illumination Light 12 Installing the Tether 3 International Roaming 140 Internet see Web Internet Explorer 21 Internet Sharing 21 Index D
Simple Unlocking 29 N M Maintenance 106 Making a Call 32 Marketplace 21 Memory 40 Memory Manager 24 Messaging Multimedia Messaging (MMS) 119 Text Messaging 117 Messenger 21 Microphone 11, 12 microSD Card Replacing 105 Microsoft My Phone 21 Missed Call 34 MSN Money 21 MSN Weather 21 MSP Agent 21 Muting a Call 36 172 Index Nav Pad 14 Nav Pad Settings 39 Navigating the Web 125 Network Information 21 Notes 22 O Office Mobile 2010 22 Owner’s Record 168 P Passwords 41, 44 Hint 42 Locking 41, 44 Unlocking 29
R Rapid Deployment Client 22 Receiver 11 Remote Desktop Mobile 22 Remove Programs 40 Resetting Master Reset 40 the ES400S 31 Ringer Type 60 Roaming 40, 121 Call Guard 122 Data Roam Guard 123 Roam Mode 122 S Scan Key 11 Screen Navigation 14 Screen Settings 40 Search Phone 22 Security Settings 54 Settings 22, 26, 37 About 39 Beam 38 Buttons 38 Certificates 39 Connections 38 Customer Feedback 39 Dialer Switcher 39 Encryption 39 Error Reporting 40 External GPS 40 GPS Assist 38 Lock 37 Lock Switch 38 Nav Pad 39
Account Passwords 6 Dialing Sprint Services 61 Operator Services 7 Sprint 411 7 Sprint Worldwide Wireless Service Contact Sprint 144 Emergency Calling 139 Getting Started 136 GSM Mode 138 GSM Settings 142 International Roaming 140 SIM Card 137 SIM Phonebook 141 Traveling 138 Using Plus Codes 139 Start Menu 20 Status 26 Status Bar 16 Status Icon Battery 17, 28 StreamingPlayer 22 174 Index Stylus 12 Syncing Installing ActiveSync 67 Using Bluetooth 86 Windows Mobile Device Center 67 Troubleshooting 111 TTY
W Warranty 169 Weather Card 19 Web 124 see also Data Services Launching 124 Navigating 125 Wi-Fi Fusion 62 Fusion Setup 63 Hexadecimal Keys 64 Pass-phrase 64 Settings 38 Turning Off 62 Turning On 62 Windows Setup 64 Wireless Zero Config 63 Windows Live 22 Windows Live Messenger 21 Windows Media 22 Windows Mobile Device Center 67 Wireless Companion 23 Wireless Manager 38 Wireless Zero Config 63 Index Notification 116 Retrieving 117 Retrieving Messages 117 Setting Up 5, 116 Setup 116 Volume Buttons 12 Ind
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