Specifications

Maintenance, Troubleshooting
& Technical Specifications
3-5
Scanner emits four long low beeps. A transmission error was detected in a scanned
symbol. The data is ignored.
This occurs if a unit is not properly configured. Check
option setting.
The scanner is either:
- Out of range
- Not paired to the cradle
- Not connected to a remote Bluetooth device.
Move the scanner back into range of the remote
device.
Or
Scan the PAIR bar code on the cradle.
Acknowledgment that transmitted data was not
received by the cradle.
Data may have been received by the host. Check the
host system for receipt of transmitted data. If data
was not received by the host, re-scan the bar code.
Scanner emits five low long beeps. Conversion or format error. Check ADF rules for the host.
Decoding Bar Codes
Scanner emits the laser, but does not decode the bar
code.
Scanner is not programmed for the correct bar code
type.
Program the scanner to read that type of bar code.
See Chapter 13, Symbologies.
Bar code symbol is unreadable. Scan test symbols of the same bar code type to
determine if the bar code is defaced.
Distance between scanner and bar code is
incorrect.
Move the scanner closer to or further from the bar
code. See Decode Zone on page 2-11.
The scan line is not crossing every bar and space of
the symbol.
Move the symbol until the scan line is within the
acceptable aiming pattern. See Figure 2-2 on page 2-
6.
Scanner decodes bar code, but does not transmit the
data to the host.
Scanner is not programmed for the correct host
type.
Scan the appropriate host type programming bar
code. See the chapter corresponding to the host
type.
Interface cable is loose. Ensure all cable connections are secure.
Cradle is not programmed for the correct host
interface.
Check scanner host parameters or edit options.
Scanner not paired to host-connected interface. Pair the scanner to the cradle by scanning the PAIR
bar code on the cradle.
Cradle has lost connection to host. In this exact order: disconnect power supply;
disconnect host cable; wait three seconds; reconnect
host cable; reconnect power supply; reestablish
pairing.
Scanner emits five long low beep after a bar code is
decoded.
Conversion or format error was detected.
The scanner’s conversion parameters are not
properly configured.
Ensure the scanner’s conversion parameters are
properly configured.
Conversion or format error was detected.
An ADF rule was set up with characters that can't
be sent for the host selected.
Change the ADF rule, or change to a host that can
support the ADF rule.
Conversion or format error was detected.
A bar code was scanned with characters that can't
be sent for that host.
Change the bar code, or change to a host that can
support the bar code.
Table 3-1. Troubleshooting (Continued)
Problem Possible Causes Possible Solutions