Switch User Guide
Table Of Contents
- UNDERSTANDING THE CANOPY T1/E1 MULTIPLEXER
- Status LEDS
- Physical Specifications
- Technical Specifications
- T1 Channel Mode
- E1 Channel Mode
- Alternate Mark Inversion (AMI)
- The 1 in 15 Requirement (AMI)
- Binary Eight Zero Substitution Coding
- High Density Bipolar Order Three Encoding
- Master and Secondary Clocks
- Loss of Clock Signal
- Timing Modes
- Loopback Timing Mode
- Recovered Timing Mode
- Network Timing Scenarios
- INSTALLING AND CONFIGURING YOUR CANOPY T1/E1 MULTIPLEXERS
- MANAGING YOUR CANOPY T1/E1 MULTIPLEXERS
- CANOPY T1/E1 MULTIPLEXER REFERENCE INFORMATION
- Canadian Compliance Statement
- Statement of Compliance

Canopy T1/E1MultiplexerSeptember2004
T1/E1MultiplexerFPGAVersion3.4
Page66 of 73
6. Verify that the Canopy configuration files match the last known good (baseline)
Canopy configuration files captured in site log book.
7. Verify connectivity (physical cabling).
8. At the SM level, minimize your network configuration (remove home network
devices to help isolate problem).
9. Perform the site verification checklist.
10. Check FAQs to see whether the problem and a solution are present.
11. Escalate the problem to Canopy systems Technical Support (or another Tier 3
technical support that has been designated for you) as follows:
a. Compose e-mail to
technical-support@canopywireless.com. In this email
◦ Describe the problem.
◦ Describe the history of the problem.
◦ List your attempts to solve the problem.
◦ Attach the above files.
◦ List the files that you are attaching.
b. Send the email.
c. Call 1 888 605 2552 (or +1 217-824-9742).
end of procedure
3.10 INVOKINGYOURWARRANTYRIGHTS
For warranty assistance, contact your reseller or distributor for the process.
Issue3